Which three statements are true about building Digital Customer Service (DCS)applications?
You have enabled email acknowledgement and have created a corresponding template. The acknowledgement e-mail is sent, but there is somestandard text appended to the email that is not part of the template:
Standard text appended:
“Your request has been received and is being reviewed by our support staff. The reference number for your service request is: SR0000003006. (SVC-5295081)
Thank you for your patience. If you would like to communicate further about the service request, you can reply to this email and send it to the email address: nnn-test.fa.extservice.incoming.2@oracle.com. {# #SR0000003056# #}”
Which statement is true?
Which two actions can you takewhen using Application Composer to create a new Trouble Ticket object?
If you did not use the Reference Implementationtemplate for your Digital Customer Service (DCS) application, you will _________.
You need to extract all service Request (SR) data from your Engagement Cloud site fromthe last 12 months.
Identify two valid approaches to get this large volume of data.