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220-1001 CompTIA A+ Certification Exam: Core 1 Questions and Answers

Questions 4

A technician is troubleshooting a network that is experiencing inconsistent connections through one of the network drops in the board room. The technician wants to verify the integrity of the network run but needs to

identify which cable comes from the board room. However, none of the network connections in the network room are labeled.

Which of the following are the BEST tools for the technician to use to identify the correct network run to troubleshoot? (Choose two.)

Options:

A.

Cable stripper

B.

Cable tester

C.

Tone generator

D.

WiFi analyzer

E.

Multimeter

F.

Probe

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Questions 5

A user is experiencing slow performance on a workstation. A technician Investigates and speculates the performance issue is being caused by an excessive number of background services running at startup. The technician troubleshoots the issue, and then finds and disables many services that have been running at startup. Next, the technician informs the user the remediation is complete. The following morning, the technician receives a call from the same user reporting performance is still slow. Which of the following troubleshooting steps did the technician MOST likely fall to complete?

Options:

A.

Establish a theory of probable cause.

B.

Identify the problem.

C.

Verify full system functionality.

D.

Document findings, actions, and outcomes.

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Questions 6

Which of the following connector types is used to terminate household telephone cabling?

Options:

A.

RG-6

B.

RJ-11

C.

RJ-45

D.

RG-59

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Questions 7

A technician is setting up a server to provide access to the LAN and Internet.

Which of the following server roles would accomplish this task? (Choose three.)

Options:

A.

File server

B.

Print server

C.

Web server

D.

DNS server

E.

DHCP server

F.

SQL server

G.

Email server

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Questions 8

Ann, a user, reports that after setting up a new WAP in her kitchen she is experiencing intermittent connectivity issues. Which of the following should a technician check FIRST?

Options:

A.

Correct WiFi password

B.

Frequency

C.

Antenna power level

D.

SSID

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Questions 9

A SOHO user wants a multifunction device to be set up for the office printer. Additionally, scanning and fax capability must be set up for office employees only. Guest WiFi access will open.

Which of the following configuration changes will BEST meet the user’s request? (Choose two.)

Options:

A.

Enable user authentication.

B.

Disable remote printing.

C.

Configure the print server.

D.

Enable cloud settings.

E.

Disable the wireless network.

F.

Connect to a wired network.

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Questions 10

Which of the following devices is used to implement network security policies for an environment?

Options:

A.

Firewall

B.

managed switch

C.

Repeater

D.

Gateway

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Questions 11

Joe, a user, recently purchased a new multifunction printer and attempted to install it himself. He informed a technician that the printer is on his list of printers, but he is unable to print. The technician sees that the printer is listed as a generic printer under Devices and Printers. Which of the following should the technician do NEXT?

Options:

A.

Reboot the computer into safe mode and try to print a test page

B.

Download the correct drivers from the manufacturer’s website and install them

C.

Unplug the USB cable from the printer and try another USB slot on the PC

D.

Set the printer as the default within the device properties

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Questions 12

An end user has signed up to use a web-based calendar application.

Which of the following solutions has the user purchased?

Options:

A.

DaaS

B.

SaaS

C.

PaaS

D.

laaS

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Questions 13

A technician is setting up a workstation for a new user. The computer’s OS has most features disabled. The computer has graphics, network, and human input devices configured.

When a user logs onto the computer, it loads a virtual desktop with all the necessary programs. Which of the following BEST describes this type of workstation?

Options:

A.

Locked kiosk

B.

Virtual machine

C.

Thin client

D.

Hypervisor

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Questions 14

A user primed a report on a workgroup inkjet printer, but the pages have smeared Ink on them. Which of the following should a technician check FIRST to address this Issue?

Options:

A.

if the print quality setting is set to best

B.

If there is no debris In the paper path

C.

If the correct media type is selected

D.

If the print heads are calibrated

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Questions 15

A technician has been informed that multiple users are receiving duplicate IP address warnings on their workstations, and they are unable to browse the Internet.

Which of the following server types should the technician log in to in order to resolve the problem?

Options:

A.

DNS server

B.

DHCP server.

C.

Proxy server

D.

RADIUS server

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Questions 16

Which of the following connector types can be plugged into a device both right-side up and upside down?

Options:

A.

USB

B.

USB-C

C.

Mini-USB

D.

Micro-USB

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Questions 17

An office worker requests dual-screen capability with a laptop. Which of the following peripherals is required to fulfill this request?

Options:

A.

Docking station

B.

HD webcam

C.

KVM switch

D.

USB hub

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Questions 18

A technician needs to set up a desktop so a programmer can write applications for mobile operating systems. This will require the installation of:

Options:

A.

a CPU that supports hyperthreading.

B.

a Trusted Platform Module.

C.

mobile device management.

D.

emulator software.

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Questions 19

Which of the following ports do Apple iOS devices use for charging and data transfer?

Options:

A.

Qi wireless

B.

Lightning

C.

USB-C

D.

Thunderbolt

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Questions 20

A user requests a new laptop battery that will yield a longer run time. The user's current battery has the following information printed on it:

14.8V 6-cell 1800mAh lithium ion battery

Which of the following battery specifications will yield a longer run time but still be compatible with the current laptop?

Options:

A.

14.8V 6-cell 1800mAh nickel cadmium battery

B.

14.8V 6-cell 2200mAh lithium ton battery

C.

14.8V 9-cell l800mAh lithium ion battery

D.

19.2V 6-cell 1800mAh lithium ion battery

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Questions 21

A technician is building a workstation with 8GB of RAM that will host a VM. The VM will be used to test software installations prior to mass deployment. The workstation will also serve the installation files and packages necessary to install applications remotely on networked devices that have passed the testing process. Which of the following hardware components are needed for the setup to function as required? (Select TWO)

Options:

A.

Network interface card

B.

Secure boot

C.

Single-core CPU

D.

CPU virtualization support

E.

Additional RAM

F.

Hyperthreading

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Questions 22

Which of the following IP addressing types is MOST likely to use an IP address starting with 169.254?

Options:

A.

Static

B.

APIPA

C.

Link local

D.

Dynamic

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Questions 23

Some users are unable to access the Internet form their workstations. A technician runs the ipconfig command on one of the workstations and sees the following:

The technician pings 8.8.8.8 and gets no response. Next, the technician pings 192.168.1.1 and gets no response. The technician is able to successfully ping an adjacent workstation but cannot ping the print server on the floor below. Which of the following is the MOST likely cause of the Internet connectivity issue in the office?

Options:

A.

There is a problem with a router in the office

B.

There is a problem with a DNS server in the office

C.

The users are not getting correct IP addresses from the DHCP server

D.

The wireless access point in the area is down

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Questions 24

An administrator is configuring a virtualization workstation that will host several mission-critical VMs for the human resources department The workstation will be required to support multiple users at once, and large amounts of data will be accessed daily Which of the following components will BEST meet these requirements? (Select THREE).

Options:

A.

Quad-core CPU

B.

Solid-state drives

C.

Additional RAM

D.

Redundant PSUs

E.

RAID 0 array

F.

High-end GPU

G.

RAID 6 array

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Questions 25

A network administrator is looking for a cost-effective way to power a single network device over ..

Options:

A.

Ethernet power

B.

PoE switch

C.

Injector

D.

Bridge

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Questions 26

Which of the following can be used to connect to external devices, can provide charging capability can pass video signals to a monitor, and Is capable of 40Gbps data transfers over a single cable?

Options:

A.

USB-C

B.

Thunderbolt 2

C.

Lightning

D.

DB9

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Questions 27

A shipping department is having problems with its thermal label printer. Two columns on the left are not appearing on all labels. Which of the following should a technician do FIRST?

Options:

A.

Verify the ribbon is correctly aligned to the label

B.

Run a label calibration

C.

Remove stuck labels from the print path

D.

Replace the print head

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Questions 28

Megan, the CEO, is unable to connect to the company’s network on her company-issued enterprise tablet when in the office, however, it works perfectly from home. All the corporate laptops are connected to the wireless network without issue. She has asked you for assistance in getting the device online.

INSTRUCTIONS

Review the network diagrams and device configurations to determine the cause of the problem and resolve any discovered issues.

If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.

Options:

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Questions 29

Static addressing was replaced with dynamic addressing during network maintenance. Following the maintenance, multiple users began reporting connectivity issues. A technician sees the following when checking the address assignments on a user's workstation:

IP address 169.254.1.2

The technician attempts to run commands that will force the PC to request a new IP address, but the technician receives the same address. Which of the following should the technician do NEXT?

Options:

A.

Run the command ipconfig /flushdns to force the PC to use the DNS server for its next request.

B.

Switch the PC to the wireless network to get the users back to work.

C.

Replace the network cable from the PC to the wall jack.

D.

Check the DHCP server to ensure the scope is large enough for all users.

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Questions 30

A user from a remote office is trying to connect lo the wireless network at the corporate headquarters but is unable to find It. After calling the help desk, the user receives the following credentials to connect to the network:

The user enters the credentials as given but is still unable to connect to the wireless network. Which of the following should the user try FIRST to connect to the network?

Options:

A.

Enter the SSID of the network manually.

B.

Check for the proper credentials.

C.

Install a new wireless card.

D.

Check If another device can see the network.

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Questions 31

A client needs to upgrade the hard drive on a laptop and would like one that is fast and has drop protection. Which of the following is the BEST option for the client?

Options:

A.

5400rpm HDD

B.

7200rpm HDD

C.

NVMe SSD

D.

Hybrid HDD/SSD

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Questions 32

A customer is purchasing a gaming laptop and wants the maximum number of IOPS. Which of the following hard drives should be installed in the laptop?

Options:

A.

Hybrid SSD

B.

SATA SSD

C.

NVMe SSD

D.

IDE SSD

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Questions 33

Which of the following devices is susceptible to broadcast storms if configured incorrectly?

Options:

A.

Access point

B.

Router

C.

Switch

D.

Cable modem

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Questions 34

Multiple users report that the network printer, which is connected through the print server, is not printing.

Which of the following should a technician do FIRST to remedy this situation?

Options:

A.

Replace the USB cable.

B.

Reinstall the drivers on users’ PCs.

C.

have users restart their PCs.

D.

Clear the print queue.

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Questions 35

A technician is building a new PC and needs !o install RAM. The motherboard has four slots, which are grouped in pairs. Which of the following types of RAM would be MOST appropriate'?

Options:

A.

Single channel

B.

Dual channel

C.

Triple channel

D.

Quad channel

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Questions 36

A user purchased a new laptop that has a built-in display. VGA connector, and DisplayPort connector When working at the office, the user only wants an extended desktop to display on two external analog monitors. Which of the following is required?

Options:

A.

A VGA to HDMI converter

B.

A male-female VGA extension cable

C.

A DisplayPort to VGA adapter

D.

A powered VGA splitter box

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Questions 37

A technician sets up a new printer on the network, allowing it to obtain an IP address. The technician records the IP address and sets up users to print using the information. The following Monday after powering on the printer, users report they can no longer print. After verifying users can access other network shares, the technician prints a configuration page and sees the IP address has changed.

Which of the following is the BEST method for the technician to ensure this will not happen again?

Options:

A.

Set up MAC filtering on the switch to ensure the printer gets the same IP.

B.

Set up the users to print using the newly assigned IP address.

C.

Create an IP reservation for the printer on the DHCP server.

D.

Statically assign the current IP address to the printer.

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Questions 38

A technician needs to implement a database in the cloud but does not want to manage any server infrastructure. Which of the following solutions would BEST meet this requirement?

Options:

A.

laaS

B.

PaaS

C.

SaaS

D.

DaaS

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Questions 39

An ISP has notified a SOHO user of a usage increase on the user’s network. The user is concerned the WiFi network is being utilized by unauthorized users. Which of the following would minimize the unauthorized use of the WiFi network?

Options:

A.

Implement MAC filtering

B.

Enable NAT

C.

Create a network DMZ

D.

Upgrade the encryption standards

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Questions 40

A technician is upgrading the memory in a workstation. While the case is open the technician cleans out all the dust that has accumulated around the components The technician installs the memory and then attempts to boot the system, but the system gets stuck while displaying the following message

Boot media not found

Which of the following will MOST likely fix the issue and allow the system to boot properly?

Options:

A.

Remove the new memory modules

B.

Reseal the hard drive cables

C.

Replace the graphics card

D.

Reapply thermal paste to the CPU.

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Questions 41

A customer wants to run a web server on site to avoid the cost of running it m the cloud. The web server needs to be isolated from the rest of the critical internal servers Which of the following should the technician recommend lo ensure the rest of the network remains secure?

Options:

A.

QoS

B.

UPnP

C.

NAT

D.

DWZ

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Questions 42

A customer wants to convert a graphic design workstation into a gaming computer. The customer would like the loading times for games to be minimal. Which of the following components needs to be added to finish this conversion?

Options:

A.

Wireless network card

B.

Trusted Plaform Module

C.

Solid-state drive

D.

High-end sound card

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Questions 43

A laser printer in a SOHO is experiencing frequent jams. The printer has been reliable in the past After installing a maintenance kit. the issue persists Which of the following is the MOST likely cause of the

Options:

A.

Backed-up print queue

B.

Printer driver

C.

Fuser temperature

D.

Low-quality paper

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Questions 44

Which of the following interfaces uses DB9 and DB25 connectors?

Options:

A.

RS-232

B.

USB-C

C.

eSATA

D.

USB

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Questions 45

Joe, a user has a laptop that will not power on. After leaving it in the charger for eight hours, the system still fails to power on. Joe calls a technician to diagnose the issue He mentions that he added more RAM to the device two weeks ago but used the laptop several times before this issue occurred When the technician presses the power button to turn on the laptop, the fans do not turn on. and there is no sign of lights or any other activity Which of the following should the technician attempt FIRST?

Options:

A.

Swap HDDs and see if the laptop will boot with a known-good HDD.

B.

Reseat the CPU in its socket and attempt to boot again

C.

Test the laptop with a known-good power adapter

D.

Replace the laptop battery cells and attempt to boot again

E.

Remove the memory and test with known-good memory.

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Questions 46

Which of the following devices can utilize VLANs to secure networks?

Options:

A.

Switch

B.

Hub

C.

Repeater

D.

Bridge

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Questions 47

A user connects a laptop to a docking station but is unable to see an image on the external monitor. The user tests the docking station USB ports, and they are working fine. Which of the following should be done NEXT?

Options:

A.

Check for firmware updates

B.

Configure extended display mode

C.

Replace the external monitor

D.

Adjust the laptop’s BIOS settings

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Questions 48

Which of the following requires less current to provide the same amount of power to devices inside a PC?

Options:

A.

5.5V

B.

12V

C.

120V

D.

220V

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Questions 49

A technician is installing virtualization software on the company developer’s desktop. The developer will need to run several VMs simultaneously. The system is loaded with the Windows 10 OS and has the following

specifications:

* i5 quad-core processor

* 4GB of RAM

* 256GB SSD

Which of the following should the technician upgrade on the system FIRST to meet the developer’s requirements?

Options:

A.

SSD

B.

Processor

C.

RAM

D.

BIOS

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Questions 50

Which of the following connectors is oval-shaped and used to connect to mobile devices?

Options:

A.

Lightning

B.

RG-6

C.

RJ45

D.

USB-C

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Questions 51

A home user installed a new high-end video card for 3-D gaming and virtual reality into a mid-tower PC. The user frequency experiences sudden shutdowns in the middle of game play across multiple applications. Which of the following troubleshooting steps should be taken to isolate the issue? (Select TWO)

Options:

A.

Verify if the current power strip ampere rating is sufficient

B.

Inspect the battery in the uninterruptible power supply

C.

Examine cooling requirements to determine if the current coding solution is adequate

D.

Confirm the latest patches for all impacted applications are installed

E.

Check the BIOS configuration settings to ensure all fans are on automatic

F.

Determine if the current power supply is capable of meeting the requirements.

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Questions 52

Which of the following wireless network protocols only supports 5GHz?

Options:

A.

802.11a

B.

802.11b

C.

802 11g

D.

802.11n

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Questions 53

While on an airplane, a user wants to use wireless headphones to listen to music that is stored on a smartphone. Which of the following should the traveler perform to use the headphones?

Options:

A.

Enable WIFI.

B.

Enable Bluetooth.

C.

Disable NFC.

D.

Enable a hotspot.

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Questions 54

Which of the following monitors and provides services such as software deployment and health monitoring to client machines?

Options:

A.

A proxy server

B.

A UTM appliance

C.

Endpoint management

D.

Domain name service

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Questions 55

A user reports being unable to browse the internet. A technician believes the cause of the issue is related to DNS. Which of the following should the technician perform NEXT?

Options:

A.

Test the theory attempting to browse to a website known IP address.

B.

Implement preventive measures by manually assigning a DNS server to the PC.

C.

Identify the problem by running the command ipconfig / flushdns.

D.

Document the finding in the organization local knowledge base.

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Questions 56

Which of the following cloud computing concepts allows scalable services to be provided to the client?

Options:

A.

On-demand

B.

Metered

C.

Rapid elasticity

D.

Resource pooling

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Questions 57

You need to configure your mobile device to send and receive electronic messages from your company.

You must use the company’s WLAN as all e-mail services are on default non-secure ports.

The company’s WLAN is broadcasting across the company for easier access. Both incoming and outgoing servers require login credentials.

Use the following parameters:

• Email address tech@techies com

• Password P@SSwOrd

• Pop techies com Port 110 Security. None

• IMAP techies com Port 993 Security SSL

• smtp.techies.com Port 465 Security: TLS

• Company SSID Techies

• Security WPA2

• Passphrase P@SSwOrd

• SSID is not broadcasted

INSTRUCTIONS:

Update the mobile device’s parameters to fit the criteria.

If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.

Options:

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Questions 58

A technician needs to routinely run scripting commands in Linux but does not want to walk over the server room every time to perform the task. The technician also travels between buildings and has a Windows 10 laptop with 4GB of memory and a fully partitioned 500GB hard drive.

Which of the following steps should the technician take to resolve this issue? (Choose two.)

Options:

A.

Increase the memory to 8GB.

B.

Install a Linux guest VM.

C.

Add another 500GB hard drive.

D.

Create a Linux LiveBoot CD.

E.

Repartition the hard drive.

F.

Install Linux on a new ext3 partition.

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Questions 59

A technician is buying a PC that will host three VMs running at the same time with the current configuration. The technician believes there might be a need to run several additional VMs in the near future. Which of the following resources would be the MOST important to upgrade to allow for the additional VMs?

Options:

A.

CPU

B.

SSD

C.

NIC

D.

RAM

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Questions 60

A technician creates a VM in a public cloud to test a new application and then deletes the VM when finished. Which of the following BEST describes this type of cloud environment?

Options:

A.

Community

B.

Elastic

C.

Hybrid

D.

On-demand

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Questions 61

A technician is selecting a projector for a conference room that always has a significant amount of light due to the building design. Which of the following is the MOST Important property In this case?

Options:

A.

Resolution

B.

Lumen output

C.

Keystone

D.

Contrast

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Questions 62

A technician is troubleshooting a laptop/projector combination that is displaying artifacts on the screen. When a different laptop is connected to the projector, the image appears to be correct but is very dim.

Which of the following steps should the technician take to address these issues? (Choose two.)

Options:

A.

Update the video drivers on the laptop.

B.

Increase the projector contrast.

C.

Replace the original laptop.

D.

Change the aspect ratio on the projector.

E.

Replace the bulb in the projector.

F.

Modify the laptop’s display resolution.

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Questions 63

The network administrator has changed the IP address of ComputerA from 192.168.1.20 to 10.10.10.20 and now Jane, a user, is unable to connect to file shares on ComputerA from ComputerB using the computer name.

INSTRUCTIONS

Using the available tools, resolve the connectivity issues.

After troubleshooting the issue, verify a successful connection.

If at any time you would like to bring back the initial state of the simulation? please click the Reset All button.

Options:

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Questions 64

A user receives the following error message when powering on a computer:

Hard drive cannot be found.

A technician restarts the computer, and it boots the OS normally. Several days later, the user reports another problem, but rebooting the computer does not resolve the issue. The technician replaces the motherboard, keeping the same CPU, battery, RAM, and hard drive. The user cannot authenticate at the login screen Which of the following would BEST explain the causes of the problem? (Select TWO)

Options:

A.

POST error code beeps indicate RAM failure.

B.

The system time is not set correctly in the BIOS

C.

The voltage on the coin cell is drained completely

D.

UEFI firmware has the Secure Boot setting enabled

E.

Capacitors on the motherboard are distended

F.

Incorrect settings are booting the wrong device

G.

A BSOD error indicates the system is crashing

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Questions 65

After a technician installs hardware and turns on a system the PC does not complete POST and only displays a black screen Which of the following should the technician try FIRST to fix the issue?

Options:

A.

Flash the BIOS

B.

Reimage the system

C.

Reseat the memory

D.

Change the boot order

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Questions 66

Which of the following IEEE 802.11 standards includes the use of MIMO technology?

Options:

A.

802.11a

B.

80211b

C.

802. 11gt

D.

802. 11n

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Questions 67

A technician is replacing a broken screen on a new company laptop but does not have repair information from the vendor.

Which of the following is the BEST way to proceed?

Options:

A.

Document and label the cable and screw locations.

B.

Replace the screen with a non-OEM.

C.

Update the firmware on the device before repairing it.

D.

Wait for the vendor to provide more information.

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Questions 68

A technician has assembled an ITX system with a modern processor, but the machine does not POST. The

processor fan spins up, and the LEDs on the motherboard light up, but no beeps are emitted by the system.

Which of the following is the MOST likely cause of this issue?

Options:

A.

An incompatible NVMe SSD is installed.

B.

An incompatible memory type is installed.

C.

The wrong generation CPU is installed.

D.

A faulty hard drive is installed.

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Questions 69

Company management wants to be able to give users the ability to work remotely during periods of bad weather. Which of the following should be enabled to allow the workforce to do this?

Options:

A.

NAT

B.

VLAN

C.

VPN

D.

HIPS

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Questions 70

A technician wants the number of virtual machines hosting a web application in the public cloud environment to scale based on real-time traffic on the website.

Which of the following should the technician configure?

Options:

A.

Resource pooling

B.

Rapid elasticity

C.

Measured service

D.

High availability

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Questions 71

Ann, a customer, purchased a pedometer and created an account on the manufacturer's website to keep track of her progress. Which of the following technologies will Ann MOST likely use to connect the pedometer to her desktop lo transfer her information to the website?

Options:

A.

Bluetooth

B.

Infrared

C.

NFC

D.

Tethering

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Questions 72

A laser printer feeds multiple pages through at the same time. Some of the pages have poor image quality, and

many of the pages have toner that is easily smeared on the finished page. Which of the following should a

technician order to fix the issues with the printer?

Options:

A.

Paper tray

B.

Corona wire

C.

Maintenance kit

D.

Toner cartridge

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Questions 73

A technician is building a custom desktop and has loaded an OS through PXE boot The technician configures the OS, but the computer will not start up. Which of the following must be modified to allow the computer to start up?

Options:

A.

Secure boot configurations

B.

Internal connectors

C.

Bootini file

D.

Boot options

E.

Front panel connections

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Questions 74

A technician is troubleshooting a user's PC that was recently reimaged and has since been unable to connect to the W1F1 The technician first checks the WiFI configuration on the WAP. and It is correct The technician's laptop connects successfully from the user's office to the WiFi. Which of the following is the MOST likely cause of the issue?

Options:

A.

The SSID is not broadcasting

B.

The gateway is down

C.

MAC address filtering is enabled

D.

The power level is set too low

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Questions 75

An office has a network that has all computers connected to two switches. The switches are connected with a fiber cable. The computers and switches are all located in the same building. Which of the following network types does this describe?

Options:

A.

WAN

B.

PAN

C.

LAN

D.

MAN

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Questions 76

A technician is setting up a VM for use in testing software deployments. The VM is offline, but the hypervisor is not.

Which of the following settings should the technician change to resolve this issue?

Options:

A.

Virtual security

B.

Virtual storage

C.

Virtual CPU

D.

Virtual switch

E.

Virtual RAM

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Questions 77

Using cloud-based servers is an example of:

Options:

A.

PaaS.

B.

DBaaS.

C.

laaS.

D.

SaaS.

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Questions 78

A developer reposts a recurring computer issue while compiling a program. The computer works at first, but it locks up during the compilation process. An immediate reboot does not resolve the issue. Which of the following procedures will MOST likely solve the problem?

Options:

A.

Reapply thermal paste

B.

Reseat the video card.

C.

Update the BIOS firmware.

D.

Decrease the number of memory modules.

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Exam Code: 220-1001
Exam Name: CompTIA A+ Certification Exam: Core 1
Last Update: Apr 14, 2021
Questions: 525

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