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220-1001 CompTIA A+ Certification Exam: Core 1 Questions and Answers

Questions 4

Which of the following cloud models is described as a combination of shared resources with on-premises equipment and a cloud service provider for a common application or function?

Options:

A.

Public

B.

Private

C.

Community

D.

Hybrid

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Questions 5

A home office user notices the output from their new Inkjet printer is poor quality. Which of the following actions should the user take FIRST to correct the problem?

Options:

A.

Replace the ink cartridges.

B.

Check the DPI settings.

C.

Realign the print heads.

D.

Clean the print heads.

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Questions 6

Which of the following is the purpose of a KVM switch?

Options:

A.

To allow the user to access multiple files

B.

To allow the user to utilize multiple printers

C.

To allow the user to connect to multiple networks

D.

To allow the user to control multiple computers

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Questions 7

A technician is troubleshooting an issue with a thin client. The thin client powers on successfully, but the operating system never loads. Which of the following will MOST likely fix the issue?

Options:

A.

Replace the network cable.

B.

Replace the hard drive.

C.

Repair the bootloader.

D.

Reinstall the operating system

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Questions 8

Which of the following technologies is commonly used as a close-proximity frequency that is able to provide payments wirelessly?

Options:

A.

Magnetic stripe

B.

NFC

C.

Bluetooth

D.

Zigbee

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Questions 9

A user wants to be able to connect to multiple displays in the office from an SFF laptop. Which of the following is the EASIEST way to accommodate this user's request?

Options:

A.

Install a docking station.

B.

Install a projector.

C.

Add a digitizer.

D.

Add removable screens.

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Questions 10

A technician is troubleshooting a high-speed thermal shipping label printer that prints on the left side of the label instead of the right side. Which of the following should the technician check FIRST?

Options:

A.

Print driver

B.

Ribbon

C.

Print head

D.

Power supply

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Questions 11

A small office needs full WiFi coverage of its entire work floor, and the IT staff is aware a single broadcasting device will not be sufficient. Which of the following types of hardware would BEST meet the

requirement?

Options:

A.

Managed switches

B.

Access points

C.

Cloud-based network controllers

D.

Firewalls

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Questions 12

A user is presenting from a tablet at a conference and has had it plugged in the entire time, but the battery level is at 15% capacity The user forgot the tablet's power adapter at home and borrowed an adapter for a similar but smaller tablet from a coworker Which of the following is the MOST likely cause of the issue?

Options:

A.

The tablet overheated, and the user should stop using it

B.

The tablet was connected to the projector via the wrong video adapter

C.

The tablet was not charging due to incorrect power

D.

The tablet's battery is swollen and needs to be replaced

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Questions 13

A technician is upgrading a SOHO Wi-Fi network for a CAD company, replacing an 802 1 Ig router with an 802 11 ac router and migrating all workstations from Windows Vista to Windows 10. Which of the following actions should the technician take to realize the full potential of the new router?

Options:

A.

Lower the RF power of all devices to the lowest needed level

B.

Enable WEP on all Wi-Fi connections

C.

Upgrade the workstations' Wi-Fi NICs.

D.

Disable MIMO on the new router

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Questions 14

Which of the following ports on a firewall would a technician need to open to allow a user to log in to the system remotely via RDP?

Options:

A.

389

B.

443

C.

445

D.

3389

E.

8080

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Questions 15

Which of the following devices passes traffic between two different subnets?

Options:

A.

Hub

B.

Bridge

C.

Switch

D.

Router

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Questions 16

A technician deployed a new computer and patched the unit to the data jack. However, no Ethernet connection is detected. The technician suspects the patch panel is incorrectly numbered. Which of the following tools will the technician MOST likely use to locate the jack on the patch panel?

Options:

A.

A multimeter

B.

Atone generator and a probe

C.

A loopback plug

D.

A cable tester

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Questions 17

A technician needs to secure and optimize traffic on a local network by separating client workstations from web servers. The technician only has administrative permissions on the Layer 2 switch to which all of the devices are connected. Which of the following should the technician complete to accomplish this goal?

Options:

A.

Create a separate DHCP scope for the web servers.

B.

Implement an ACL on the switch.

C.

Place the web servers in a DMZ.

D.

Configure the web servers in a separate VLAN.

E.

Set up the web servers on a different domain.

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Questions 18

Joe, a user, dropped his laptop right before a company webinar. During the webinar, the other participants could hear but not see Joe. A technician ran system diagnostics and verified the camera was enabled. Replacing which of the following will MOST likely resolve the issue?

Options:

A.

Hinges

B.

Inverter

C.

Antenna connectors

D.

Bezel

E.

Digitizer

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Questions 19

Which of the following cloud computing concepts allows a provider to bill a client for the amount of resources the client uses?

Options:

A.

Measured service

B.

Private cloud

C.

Rapid elasticity

D.

Hybrid cloud

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Questions 20

A technician needs to install a PSU into a desktop The required wattage is 420W Which of the following power supply sizes should the technician install to meet the minimum power requirement?

Options:

A.

220W

B.

400W

C.

500W

D.

800W

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Questions 21

Ann. a user, realizes she forgot to pack her laptop's AC adapter when she was preparing for a business trip She calls the help desk to ask how to maximize her battery life until she returns to the office Which of the following are the BEST solutions? (Select TWO).

Options:

A.

Disable the speakers.

B.

Dim the screen's brightness

C.

Turn on wireless.

D.

Tum oft Bluetooth

E.

Turn on GPS

F.

Mute the microphone

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Questions 22

Which of the following wireless networking protocols is MOST commonly used for smart home loT devices?

Options:

A.

NFC

B.

Bluetooth

C.

LTE

D.

Zigbee

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Questions 23

Which of the following use the same non-keyed form factor to interface peripherals to a computer? (Select TWO).

Options:

A.

SATA

B.

SCSI

C.

Lightning

D.

Thunderbolt 3

E.

HDMI

F.

USB Type C

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Questions 24

An end user reports being unable to connect to the Internet. A technician tries to ping a well-known site and gets no response. When running ipconfig, the technician notices the IP address of the workstation is 169.254.255.254 with a subnet mask of 255.255.0.0. Which of the following is MOST likely causing the problem?

Options:

A.

The proxy server is configured incorrectly.

B.

The subnet mask needs to be changed.

C.

The DHCP server pool is exhausted.

D.

The DNS cache needs to be flushed.

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Questions 25

The Chief Executive Officer wants to ensure company data is stored in a manner that provides the company with complete control over how the data is managed.

Which of the following is the BEST cloud deployment model for this request?

Options:

A.

Community

B.

Hybrid

C.

Public

D.

Private

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Questions 26

Which ~of the following connectors would be found on an ATX power supply?

Options:

A.

DB9

B.

Molex

C.

eSATA

D.

BNC

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Questions 27

A technician is setting up a BYOD smartphone to access corporate collaborative resources. Which of the

following will MOST likely be synchronized to the corporate network? (Choose two.)

Options:

A.

Email

B.

Calendar

C.

Location data

D.

E-books

E.

Passwords

F.

Applications

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Questions 28

Which of the following cloud computing concepts provides the ability to scale services as needed to accommodate changes?

Options:

A.

Measured service

B.

On demand

C.

Rapid elasticity

D.

Resource pooling

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Questions 29

A client needs an MFD to be configured wirelessly to support an office. Access to copying should be restricted to employees; however, all users should be permitted to print from iOS devices. Which of the following should a technician configure to allow this to happen? (Choose two.)

Options:

A.

Ad-hoc wireless

B.

Print server

C.

Bluetooth

D.

AirPrint

E.

User authentication

F.

MAC filtering

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Questions 30

In which of the following scenarios would an APIPA address be assigned to a workstation on a network?

Options:

A.

If a technician assigned the user the wrong static IP address

B.

If the workstation's port was assigned to the wrong VLAN on the switch

C.

If DNS services were stopped on the domain controller

D.

If there are no DHCP servers available on the network

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Questions 31

A business owner needs to print multiple copies of the same document but does not want to separate each copy once printed. Which of the following should a technician configure to accomplish this task?

Options:

A.

Landscape printing

B.

Collated printing

C.

Duplex printing

D.

Draft mode printing

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Questions 32

A charging pad for a mobile device is no longer working and needs to be replaced. Until then, which of the following alternatives can be used to charge the mobile device?

Options:

A.

USB-C

B.

Ethernet

C.

RJ11

D.

Coaxial

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Questions 33

Which of the following should be considered FIRST when upgrading the power supply on a high-end gaming PC?

Options:

A.

Wattage rating

B.

PSU redundancy

C.

Cooling fans

D.

20+4 pin adapter

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Questions 34

Which of the following offers the longest battery life and has a screen designed specifically for use in direct sunlight?

Options:

A.

Smartphone

B.

E-reader

C.

Tablet

D.

Ultrabook

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Questions 35

A company's IT department frequently needs to work on several machines at once The department wants to increase productivity by allowing a single mouse, keyboard, and monitor to instantly shift between one of eight computers on a workbench Which of the following would BEST facilitate this approach?

Options:

A.

KVM switch

B.

Docking station

C.

USB and HDMI extension cables

D.

Bluetooth-enabled peripherals

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Questions 36

Which of the following network server types ads as an intermediary between a client workstation and another server to improve performance through caching and provide content filtering?

Options:

A.

DNS

B.

Print

C.

Proxy

D.

DHCP

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Questions 37

A vendor connects a laptop to the projector for a presentation but notices the protector is not listed as a display in the display properties. Which of the following troubleshooting steps should be done FIRST?

Options:

A.

Ensure the projector is on.

B.

Install the projector drivers

C.

Update the graphics drivers

D.

Verify laptop compatibility

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Questions 38

A technician is deploying a wireless access point for streaming 4K videos and online gaming. Which of the following wireless frequencies is MOST appropriate in this scenario?

Options:

A.

2.4GHz

B.

5GHz

C.

900MHz

D.

1300MHz

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Questions 39

A development team is assigned to use Mac OS computers but will require the Windows OS for additional software testing. Which of the following would be the EASIEST and MOST effective way to run both operating systems at the same time?

Options:

A.

Connect via RDP to a Windows computer.

B.

Run a Type 1 hypervisor.

C.

Use Boot Camp.

D.

Subscribe to a VPS.

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Questions 40

A librarian wants to set up a basic Windows PC in a room at the local library for public use. The librarian wants users to be able to browse the Internet but not make any changes to the PC. Which of the following settings would be MOST appropriate for this PC?

Options:

A.

Guest account

B.

Restricted account

C.

Root account

D.

Administrator account

E.

Standard account

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Questions 41

A computer freezes shortly after loading the operating system. A technician inspects the computer and obtains the following diagnostic information:

Which of the following should the technician investigate further?

Options:

A.

The memory clock speed settings

B.

The integrity of the hard drive

C.

The CPU temperatures

D.

The power supply voltage

E.

The GPU temperatures

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Questions 42

A technician will be installing a workstation with virtualization software. On which of the following system requirements should the technician focus? (Select TWO).

Options:

A.

BD-R

B.

GPU

C.

RAM

D.

LAN

E.

SATA

F.

CPU

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Questions 43

A technician discovered a spare cable at a user’s desk. The ends of the cable terminate in a plastic connector

with four pins, only two of which contain conductors. Which of the following connector types did the technician

find?

Options:

A.

RG-6

B.

RJ11

C.

RJ45

D.

RG-59

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Questions 44

A user has connected a PC to a portable projector, but video does not appear on the screen when the user tests the projector. The user confirms the lens cap was removed from the projector. Which of the following should the user do NEXT?

Options:

A.

Adjust the keystone settings.

B.

Check the video cable.

C.

Verify the lamp works.

D.

Increase the brightness setting.

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Questions 45

An end user’s laptop has a USB mouse connected. The user removes the USB mouse to pack up at the end of the work day. Before shutting down, the user tries to check a document but finds the built-in peripherals no longer work. Which of the following would BEST resolve this issue?

Options:

A.

Check the keyboard layout in Settings.

B.

Check the touch-pad settings.

C.

Check the power management settings.

D.

Check that the function key is not stuck.

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Questions 46

A software development team is installing a VM on a Linux desktop so the following can be tested:

• An ARM system

• 2G6RAM

• Ethernet with peer visibility

• Two USB pons

• A graphic desktop

• A custom read sales application

Which of the following describes the MOST likely purpose ot this VM?

Options:

A.

A WAP controller with logging capability to monitor W1F1 access

B.

A WiFi analyzer with a display for wireless protocol troubleshooting and security monitoring

C.

A PoS terminal with display, credit card terminal, and printer capability

D.

An internet order system for fast-food orders and deliveries

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Questions 47

A user is working on a Windows laptop in a conference room that has connectivity to a large-screen TV The user attempts to connect to the TV using HDMI and VGA cables, but video does not display on the TV Which of the following is the MOST likely cause of the issue?

Options:

A.

The TV resolution does not match the laptop

B.

Screen mirroring is disabled

C.

The screen brightness is set too low

D.

There is a bad composite cable

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Questions 48

Users report they cannot print to the network printer. The printer is on and has the correct static |P address settings. Which of the following should the technician check NEXT?

Options:

A.

USB connection

B.

Printer drivers

C.

Wireless settings

D.

Router settings

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Questions 49

Which of the following network types is used to provide network connectivity between remote branch offices?

Options:

A.

PAN

B.

LAN

C.

WMN

D.

WLAN

E.

WAN

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Questions 50

An organization provided its employees with new laptops to work remotely. However, employees are concerned about privacy. Which of the following components should be secured to BEST mitigate any concerns?

Options:

A.

Webcam

B.

Facial recognition

C.

Trusted Platform Module

D.

WiFi antenna

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Questions 51

Which of the following connector types does not require a specific orientation?

Options:

A.

MicroUSB

B.

USB-C

C.

USB-A

D.

MiniUSB

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Questions 52

Which of the following network devices is used to forward data from one device to another device on the same LAN?

Options:

A.

Switch

B.

Router

C.

Hub

D.

Modem

E.

Bridge

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Questions 53

Ann. a user, calls the help desk to request a Windows 10 VM on her workstation to test a third-party application. Ann is concerned about system instability, since the application is resource intensive and requires a minimum of 8GB of RAM, two processor cores, and 250GB of HDD space. Ann's machine currently has 32GB of RAM. an eight-core processor, and a 2TB HDD. Which of the following BEST describes a system configuration that will ensure both VM and host system stability?

Options:

A.

Configure the VM with one processor core, 6GB of RAM, and 250GB of HDD space.

B.

Configure the VM with two processor cores, 8GB of RAM, and 250GB of HDD space.

C.

Configure the VM with three processor cores, 12GB of RAM. and 350GB of HDD space.

D.

Configure the VM with four processor cores. 16GB of RAM. and 500GB of HDD space.

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Questions 54

Which of the following requires less current to provide the same amount of power to devices inside a PC?

Options:

A.

5.5V

B.

12V

C.

120V

D.

220V

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Questions 55

After a technician installs hardware and turns on a system the PC does not complete POST and only displays a black screen Which of the following should the technician try FIRST to fix the issue?

Options:

A.

Flash the BIOS

B.

Reimage the system

C.

Reseat the memory

D.

Change the boot order

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Questions 56

A user calls the help desk to report a network printer that will not print The technician knows this printer is shared from a print server Which of the following should the technician do FIRST to resolve the issue?

Options:

A.

Reinstall the print driver on the server

B.

Open the print queue for that printer and clear any stuck or failed jobs

C.

Restart the print server and have the user try printing again

D.

Remap the printer to the user's computer

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Questions 57

A technician recently replaced a power supply In a user's PC. Since then, the PC powers off immediately and provides no feedback when the user launches certain applications. This occurs consistently after reboots. Which of the following is the MOST likely cause of the issue?

Options:

A.

Insufficient waltage

B.

Faulty RAM

C.

A damaged connector

D.

A faulty electrical outlet

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Questions 58

When configuring a VM, which of the following devices MOST likely needs to be configured to allow the VM access to other client VMs on the same host?

Options:

A.

Virtual switch

B.

Host

C.

Hypervisor

D.

Workstation NIC

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Questions 59

Which of the following is considered a connectionless protocol?

Options:

A.

UDP

B.

TCP

C.

Telnet

D.

DNS

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Questions 60

Which of the following makes it possible to use an IP phone without needing an AC adapter?

Options:

A.

Hub

B.

UPS

C.

PoE

D.

NIC

E.

QoS

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Questions 61

A developer reposts a recurring computer issue while compiling a program. The computer works at first, but it locks up during the compilation process. An immediate reboot does not resolve the issue. Which of the following procedures will MOST likely solve the problem?

Options:

A.

Reapply thermal paste

B.

Reseat the video card.

C.

Update the BIOS firmware.

D.

Decrease the number of memory modules.

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Questions 62

Which of the following monitors and provides services such as software deployment and health monitoring to client machines?

Options:

A.

A proxy server

B.

A UTM appliance

C.

Endpoint management

D.

Domain name service

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Questions 63

Ann. an end user, hears multiple beeps each time she attempts to start her workstation, but the computer does not boot successfully. The workstation was recently serviced for a separate issue. Which of the following will MOST likely resolve the current issue with the shortest amount of downtime?

Options:

A.

Reseat the RAM

B.

Replace the PSU.

C.

Reset the BIOS.

D.

Replace the HDD.

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Questions 64

A company wants to protect its users from malicious websites but also provide the ability to log traffic in and out of the network.

Which of the following should the company place within its network to BEST protect its users?

Options:

A.

IDS server

B.

DNS server

C.

Proxy server

D.

Syslog server

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Questions 65

Ann, a user, lost her mobile phone while traveling and discovered she did not have a backup of the flies on the phone After obtaining a new phone, Ann wants to ensure she has a backup of her phone In case she loses It again. Which of the following is the BEST protection against the loss of phone data?

Options:

A.

Synchronize to another phone.

B.

Synchronize to a memory card

C.

Synchronize to cloud storage.

D.

Synchronize to a desktop PC.

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Questions 66

A user’s personal laptop has been behaving erratically for the past month. Today, however, the user cannot perform any work on the laptop, as the device locks up immediately after logging on. Believing the issue to be a

malware infection, a technician takes the laptop back to the workbench for additional tests and diagnostics. A full-system malware scan returns inconclusive results. The user reports only new software installations have

been made to the laptop.

Following best practice methodologies, which of the following should the technician perform NEXT to resolve the problem?

Options:

A.

Uninstall the new software applications

B.

Document the findings and report them to the user

C.

Do a full backup of the system data

D.

Perform a format and System Restore

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Questions 67

A user is given a new tablet. When using the touch screen, the user reports the cursor highlights and selects items unintentionally. The issue does not happen when using an external mouse.

Which of the following should the technician do FIRST to resolve this issue?

Options:

A.

Run the calibration utility

B.

Disable the touch functionality

C.

Update the touch-screen driver

D.

Reinstall the OS

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Questions 68

You need to configure your mobile device to send and receive electronic messages from your company.

You must use the company’s WLAN as all e-mail services are on default non-secure ports.

The company’s WLAN is broadcasting across the company for easier access.

Users must authenticate to the server with the same credentials in order to send and receive email.

Authentication should be enforced in the settings of the mobile device using the following parameters:

  • Username: tech@techies.com
  • Password: P@$$w0rd
  • Outgoing server: mail.techies.com
  • Incoming server: pop3.techies.com
  • Company SSID: Techies
  • Security Key: CA:FE:33:71:00

INSTRUCTIONS:

Update the mobile device’s parameters to fit the criteria and support the strongest encryption available.

If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.

Options:

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Questions 69

A manager is trying to display a presentation using a ceiling-mounted projector in a conference room. The projector displays a "no signal" error on the pull-down projector screen. A technician verifies the rejecters input cable is securely connected to the manager's laptop, and the laptop is set to presentation mode Which of the following is the MOST likely cause of the issue?

Options:

A.

The laptop does not have the proper display driver installed.

B.

The Miracast settings are improperly configured.

C.

The projector is not compatible with the manager's laptop.

D.

The source type is set incorrectly on the projector

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Questions 70

A technician Is configuring a customer's workstation that has two open M.2 peripheral slots available. The customer has requested the fastest read and write times to primary storage. Which of the following technologies would support this request?

Options:

A.

SATA 3

B.

NVMe

C.

PCI

D.

SATA 6

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Questions 71

A technician is building a new PC and needs !o install RAM. The motherboard has four slots, which are grouped in pairs. Which of the following types of RAM would be MOST appropriate'?

Options:

A.

Single channel

B.

Dual channel

C.

Triple channel

D.

Quad channel

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Questions 72

A user notices a laser printer is picking up multiple sheets of paper from one of its paper trays. The problem started last week and has gotten worse.

Which of the following is MOST likely the cause of this problem?

Options:

A.

Separation pad

B.

Feed roller

C.

Registration roller

D.

Duplex assembly

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Questions 73

A user needs to expand the functionality of a laptop to Include additional sound, Ethernet, display, and USB ports. Which of the following connection types would support this?

Options:

A.

Micro USB

B.

USB-A

C.

Mini USB

D.

USB-C

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Questions 74

An administrator connects to the company’s cloud account and builds a server that is hosted in the cloud. The server will be used as a confidential database server for one of the company’s core applications. The administrator is responsible for patching and updating the server OS. Which of the following cloud models is this an example of?

Options:

A.

laaS

B.

SaaS

C.

PaaS

D.

Public

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Questions 75

A technician is troubleshooting a network that is experiencing inconsistent connections through one of the network drops in the board room. The technician wants to verify the integrity of the network run but needs to

identify which cable comes from the board room. However, none of the network connections in the network room are labeled.

Which of the following are the BEST tools for the technician to use to identify the correct network run to troubleshoot? (Choose two.)

Options:

A.

Cable stripper

B.

Cable tester

C.

Tone generator

D.

WiFi analyzer

E.

Multimeter

F.

Probe

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Questions 76

After restoring a laptop to factory settings, a client can no longer use the touchpad on it. A technician verifies the system state was fully restored from the most recent, fully working backup. Which of the following should the technician check for NEXT using the fewest number of steps?

Options:

A.

System restore

B.

Installed USB mouse

C.

Updated drivers

D.

Function key toggle

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Questions 77

A technician is setting up a new SOHO router for a home user. The user has a media server to be accessible from the Internet while the user is traveling.

Which of the following should the technician configure to allow access to the server from the Internet?

Options:

A.

Port forwarding

B.

NAT

C.

MAC filtering

D.

QoS

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Questions 78

A user is accessing webmail and needs to encrypt the contents of the email message and attachments prior to sending.

Which of the following should be configured to accomplish this task?

Options:

A.

S/MIME settings

B.

VPN settings

C.

TLS settings

D.

SSL settings

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Questions 79

A user received the following error message while trying to access a shared drive: Network Path was Not Found. Which of the following should be performed to resolve the issue? (Select TWO).

Options:

A.

Set the NIC to full duplex.

B.

Disable the local firewall.

C.

Reset the TCP/IP stack.

D.

Disable the Ethernet adapter.

E.

Use static IP addressing instead of DHCP.

F.

Flush the DNS cache.

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Questions 80

Which of the following cable types prevents electromagnetic Interference and is typically used In Industrial environments?

Options:

A.

PVC

B.

Plenum

C.

STP

D.

UTP

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Questions 81

Which of the following would enable an IP address to be translated Into common language format?

Options:

A.

DNS

B.

NAT

C.

MAPI

D.

APIPA

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Questions 82

A technician is troubleshooting a PC that intermittently reboots on its own. The PC is located in the middle of a factory environment and is stored in a tightly locked cabinet which is free of dust and debris. The technician checks Event Viewer but sees no correlation between the reboots and other system activity. The only notable thing is that the reboots all occur in the afternoon. The technician reseats the two DIM Ms of RAM and verifies all the cables and components are securely connected Which of the following is the MOST likely cause of the reboots?

Options:

A.

OS updates are failing.

B.

The boot devices are in the wrong order

C.

The PC is overheating and restarting

D.

The RAM DIMMs are different speeds

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Questions 83

Which of the following connectors would MOST likely be found on an RG-6 cable?

Options:

A.

Molex

B.

DB9

C.

BNC

D.

RJ45

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Questions 84

Which of the following features will save the battery life of a laptop significantly if they are disabled? (Choose two.)

Options:

A.

Touchpad

B.

Volume

C.

Screen orientation

D.

Cellular

E.

Bluetooth

F.

Fingerprint reader

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Questions 85

An administrator has configured a server to host virtualizes instances. The requirements of each VM must be able to scale automatically depending on peak and off-peak usage. Which of the following terms BEST describes this type of cloud concept?

Options:

A.

Over provisioning

B.

Measured pooling

C.

Resources pooling

D.

Rapid elasticity

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Questions 86

A technician would like to install an internal storage drive for a computer. Which of the following cable connectors would MOST likely be used to transfer data? (Select TWO).

Options:

A.

USB-C

B.

IDE

C.

SATA

D.

USB-A

E.

Motex

F.

Lightning

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Questions 87

A company has very strict rules regarding proprietary information leaving the premises. All computers host proprietary information. A technician is called to repair a computer on-site at the company’s corporate office. The technician identifies the troubleshooting steps to create a plan of action. The technician determines the computer needs to be taken off-site for repair.

Which of the following should the technician do NEXT?

Options:

A.

Check corporate policies for guidance.

B.

Get authorization from the manager.

C.

Delete proprietary data before leaving the building.

D.

Remove the HDD and send the device for repair.

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Questions 88

Which of the following connects a PC to its default gateway?

Options:

A.

NIC

B.

Switch

C.

Router

D.

Cable modem

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Questions 89

An ISP has notified a SOHO user of a usage increase on the user’s network. The user is concerned the WiFi network is being utilized by unauthorized users. Which of the following would minimize the unauthorized use of the WiFi network?

Options:

A.

Implement MAC filtering

B.

Enable NAT

C.

Create a network DMZ

D.

Upgrade the encryption standards

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Questions 90

A laser printer in a SOHO is experiencing frequent jams. The printer has been reliable in the past After installing a maintenance kit. the issue persists Which of the following is the MOST likely cause of the

Options:

A.

Backed-up print queue

B.

Printer driver

C.

Fuser temperature

D.

Low-quality paper

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Questions 91

A customer is using a cloud storage program that maintains a copy of local file on the cloud storage servers. The WF network is not very fast, and the customer users bandwidth intensive video streaming all day. Which of the following parameters should be adjust to keep the cloud storage program from using too much bandwidth?

Options:

A.

Synchronization settings

B.

Wireless settings

C.

Video streaming settings

D.

QoS settings

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Questions 92

A user purchases a wireless printer and sets it up in an office. The user installs all necessary software for the printer on the computer and connects the printer to the guest wireless network. However, when the user attempts to print to the printer, nothing happens.

Which of the following will resolve the issue?

Options:

A.

Set up the user’s computer to act as a print server.

B.

Configure the printer to use the Internet printing protocol.

C.

Ensure the user’s computer is set to DHCP.

D.

Connect the printer to the company wireless network.

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Questions 93

An analyst asks a technician to recommend a solution for a customer in the software development industry, where the customer can test a variety of OS’s running the various applications that the customer produces. The customer wants to minimize the investment in hardware.

Which of the following solutions should the technician recommended to BEST meet the customer’s requirement?

Options:

A.

Purchase a number of low-cost devices, installing the required Oss and applications on each one. Use separate machines for each testing environment.

B.

Purchase a high-end system meeting the hardware requirements for all of the individual Oss and applications. Configure a VM for each testing environment.

C.

Purchase one computer and create images for each computer configuration and OS. Re-image the machine for each testing environment.

D.

Purchase a number of computers, installing a VM on each one. Configure each VM with an OS for the testing environment.

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Questions 94

A technician receives a cellular from a manager. The technician is instructed to download a service manual directly from the Internet to a laptop. However, there is no WiFi signal or wired Ethernet. Which of the following would be the MOST appropriate connections for the technician to use?

Options:

A.

Hotspot

B.

NFC

C.

Bluetooth

D.

VPN

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Questions 95

The network administrator has changed the IP address of ComputerA from 192.168.1.20 to 10.10.10.20 and now Jane, a user, is unable to connect to file shares on ComputerA from ComputerB using the computer name.

INSTRUCTIONS

Using the available tools, resolve the connectivity issues.

After troubleshooting the issue, verify a successful connection.

If at any time you would like to bring back the initial state of the simulation? please click the Reset All button.

Options:

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Questions 96

A technician is dispatched to troubleshoot a slow performance issue on a PC. Upon arrival, the technician immediately opens Task Manager and sees that CPU and RAM performance are within normal ranges. The technician then checks and verifies the speed and duplex settings and performance on the network card. The technician then temporarily disables the antivirus to see if performance is affected, and it is not. After re-enabling the antivirus, which of the following is the NEXT best stop for the technician to take?

Options:

A.

Check to see if insufficient hard drive space is causing the issue

B.

Update the operating system, drivers, and firmware on the PC

C.

Log into the PC with another user profile and test performance

D.

Shut down the PC, unplug the power for 30 seconds, and then boot the PC

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Questions 97

Which of the following devices can utilize VLANs to secure networks?

Options:

A.

Switch

B.

Hub

C.

Repeater

D.

Bridge

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Questions 98

An associate is seeking advice on which device to purchase for a friend who is a business owner. The friend needs the ability to chat activity while keeping in contact with the home office.

Which of the following would be the BEST recommendation?

Options:

A.

Smart watch

B.

Fitness monitor

C.

Global positioning sensor

D.

Portable hotspot

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Questions 99

Joe, a user, sets up an IMAP connection on his smartphone to connect to webmail. Joe is able to view email, but he receives an error message when trying to send a message. When viewing the mail client’s configuration, Joe sees a valid SMTP server and port. Which of the following should Joe check NEXT to resolve the issue?

Options:

A.

Configure the email account as a POP3 connection

B.

Ensure the SSL/TLS option is being used

C.

Check that the account password is still valid

D.

Make sure the smartphone is not in airplane mode

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Questions 100

A user is connected to a docking station with an optical drive and is trying to back up personal files to removable media, but is encountering write errors. Which of the following is MOST likely cause of the errors?

Options:

A.

The disk has already been finalized

B.

The files are encrypted

C.

There is a corrupt file on the hard drive

D.

The files are not compatible with the type of disk used

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Questions 101

A technician is setting up a new wireless network at a branch office that previously had only wired connectivity with statically assigned IP addresses. After setting up the network, the technician configures a server to provide IP addresses to wireless clients. During testing, the technician is unable to access the Internet or named network resources. The technician receives a valid IP address from the DHCP server and can ping the default gateway.

Which of the following should be technician check NEXT to resolve this issue?

Options:

A.

Ensure the options are configured to provide a DNS server.

B.

Verify the Windows Firewall is turned off.

C.

Configure the wireless network’s SSID to be hidden.

D.

Enable file and printer sharing in the OS.

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Questions 102

A technician is setting up a WiFi-enabled thermostat for a customer, but the customer is concerned about IoT devices getting hacked.

Which of the following BEST address the customer’s concerns? (Choose two.)

Options:

A.

Use the latest encryption standard on the wireless network and set a strong password.

B.

Enable two-factor authentication for the IoT device’s cloud account, if it is available.

C.

Separate the IoT thermostat by segregating it in a DMZ network.

D.

Disable wireless access on the thermostat to make it unshakable.

E.

Upgrade the customer’s router to the latest version to improve network security.

F.

Upgrade the customer’s wireless network encryption to WPA.

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Questions 103

Company management wants to give users the ability to work from home during periods of bad weather. Which of the following would enable the workforce to do this?

Options:

A.

NAT

B.

VLAN

C.

VPN

D.

HIPS

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Questions 104

A printer stops working in the billing department and cannot be repaired. A new printer has been ordered and a technician is tasked with allowing other users to print to the billing manager’s printer until the new printer arrives. The manager’s printer is currently used via USB connection, and there are no network jacks available for use.

Which of the following is the BEST way for the technician to allow access to the printer?

Options:

A.

Create a share on the manager’s computer and give the users rights to the share.

B.

Install the printer on the users’ desktops and point it to the IP address of the manager’s computer.

C.

Purchase a wireless printer so the users can access the printer via network.

D.

Provide flash drives to the users so they can transfer data to the manager’s computer for printing.

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Questions 105

A technician needs to routinely run scripting commands in Linux but does not want to walk over the server room every time to perform the task. The technician also travels between buildings and has a Windows 10 laptop with 4GB of memory and a fully partitioned 500GB hard drive.

Which of the following steps should the technician take to resolve this issue? (Choose two.)

Options:

A.

Increase the memory to 8GB.

B.

Install a Linux guest VM.

C.

Add another 500GB hard drive.

D.

Create a Linux LiveBoot CD.

E.

Repartition the hard drive.

F.

Install Linux on a new ext3 partition.

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Questions 106

A customer’s laptop display has suddenly become very dim. The image of the display can only be seen with a bright, external light, as adjusting the brightness/contracts controls does not cause much change.

Which of the following components MOST likely needs to be replaced?

Options:

A.

LCD panel

B.

Inverter

C.

Video card

D.

Digitizer

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Questions 107

A user reports that a laptop is not connecting to the corporate wireless network. A technician confirms a with a smartphone that the corporate wireless network is available and can be accessed. the technician observes that the Ethernet connection to the corporate network is working. The technician disconnects the Ethernet cable.

Which of the following should the technician do NEXT to troubleshoot this problem?

Options:

A.

Confirm that the laptop wireless card is turned on.

B.

Confirm that the laptop is in range for the access point.

C.

Confirm that the correct wireless network is selected.

D.

Confirm the user’s network login ID and password.

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Questions 108

About one week ago, access to files on a network server became significantly slower. Today, network files are completely unavailable. A technician is able to make a remote connection to the server. Which of the following should the technician check NEXT?

Options:

A.

RAID 5 array

B.

NIC configuration

C.

Available storage space

D.

RAM utilization

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Questions 109

Which of the following channels would commonly be used on an 802.11 wireless network?

Options:

A.

6

B.

17

C.

802

D.

8080

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Questions 110

A user receives the following error message when powering on a computer:

Hard drive cannot be found.

A technician restarts the computer, and it boots the OS normally. Several days later, the user reports another problem, but rebooting the computer does not resolve the issue. The technician replaces the motherboard, keeping the same CPU, battery, RAM, and hard drive. The user cannot authenticate at the login screen Which of the following would BEST explain the causes of the problem? (Select TWO)

Options:

A.

POST error code beeps indicate RAM failure.

B.

The system time is not set correctly in the BIOS

C.

The voltage on the coin cell is drained completely

D.

UEFI firmware has the Secure Boot setting enabled

E.

Capacitors on the motherboard are distended

F.

Incorrect settings are booting the wrong device

G.

A BSOD error indicates the system is crashing

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Questions 111

Joe, a user, recently purchased a new multifunction printer and attempted to install it himself. He informed a technician that the printer is on his list of printers, but he is unable to print. The technician sees that the printer is listed as a generic printer under Devices and Printers. Which of the following should the technician do NEXT?

Options:

A.

Reboot the computer into safe mode and try to print a test page

B.

Download the correct drivers from the manufacturer’s website and install them

C.

Unplug the USB cable from the printer and try another USB slot on the PC

D.

Set the printer as the default within the device properties

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Questions 112

A client has three locations within city limits that need to be networked. Vendor network requirements for all three locations are a minimum of 1GB.

Which of the following are the types of networks that will MOST likely be used for internal office and office-to-office networking? (Choose two.)

Options:

A.

MAN

B.

LAN

C.

WAN

D.

PAN

E.

SAN

F.

WLAN

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Questions 113

A user is having a problem with printing a specific document type.

The network printer OCP shows that the printer is online with no errors. Other users are not having the same issue. The user sends the document to another printer and the document prints.

Which of the following should a technician do FIRST in troubleshooting the problem?

Options:

A.

Stop and restart the PC print spooler service.

B.

Verify the user is sending the document to the correct printer queue.

C.

Have each user send the same document to the correct printer queue.

D.

Stop and restart the print server queues, and then have the user resend the document.

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Exam Code: 220-1001
Exam Name: CompTIA A+ Certification Exam: Core 1
Last Update: Jun 29, 2022
Questions: 758

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