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220-1001 CompTIA A+ Certification Exam: Core 1 Questions and Answers

Questions 4

Which of the following must a technician configure to access the console of multiple servers physically by using one keyboard, mouse, and monitor?

Options:

A.

Virtual management console

B.

Remote desktop protocol

C.

Portable crash cart

D.

Rack-mounted IP KVM

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Questions 5

A user from a remote office is trying to connect lo the wireless network at the corporate headquarters but is unable to find It. After calling the help desk, the user receives the following credentials to connect to the network:

The user enters the credentials as given but is still unable to connect to the wireless network. Which of the following should the user try FIRST to connect to the network?

Options:

A.

Enter the SSID of the network manually.

B.

Check for the proper credentials.

C.

Install a new wireless card.

D.

Check If another device can see the network.

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Questions 6

A technician is setting up a Windows 10 laptop as a kiosk at a retail store. Which of the following account types would the technician MOST likely use to configure the machine?

Options:

A.

Local administrative account

B.

Local standard account

C.

Corporate standard domain account

D.

Corporate administrative domain account

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Questions 7

A technician sets up a new printer on the network, allowing it to obtain an IP address. The technician records the IP address and sets up users to print using the information. The following Monday after powering on the printer, users report they can no longer print. After verifying users can access other network shares, the technician prints a configuration page and sees the IP address has changed.

Which of the following is the BEST method for the technician to ensure this will not happen again?

Options:

A.

Set up MAC filtering on the switch to ensure the printer gets the same IP.

B.

Set up the users to print using the newly assigned IP address.

C.

Create an IP reservation for the printer on the DHCP server.

D.

Statically assign the current IP address to the printer.

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Questions 8

A technician installed a new printer for a client and successfully printed a test page. The next day. the customer reports there are garbled characters on printed pages. The technician questions the user and discovers OS updates were applied overnight. Which of the following should the technician check NEXT to troubleshoot the issue?

Options:

A.

If the device appears in the Device Manager

B.

If the correct printer driver is selected

C.

If the printer's onboard memory is low

D.

If the Windows Print Spooler service is running

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Questions 9

Which of the following ports do Apple iOS devices use for charging and data transfer?

Options:

A.

Qi wireless

B.

Lightning

C.

USB-C

D.

Thunderbolt

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Questions 10

Which of the following interfaces uses DB9 and DB25 connectors?

Options:

A.

RS-232

B.

USB-C

C.

eSATA

D.

USB

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Questions 11

After upgrading a laptop's OS from Windows Vista to Windows 10. hard drive activity is elevated when running normal user applications causing the laptop to run slowly. Which of the following should a technician do FIRST?

Options:

A.

Flash the laptop BIOS to the most current version available from the manufacturer

B.

Replace both of the installed lGB SoDIMMs with compatible 4GB SoDIMMs.

C.

Attach an external USB hard drive and move all user data off the internal drive

D.

Upgrade the currently installed 500GB SSD with a 1TB SSD

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Questions 12

A computer that had been running properly for about three years no longer boots. A technician observes the computer attempts to pass POST but it beeps three times before crashing. The computer then attempts to boot again and repeats the process. Which of the following is MOST likely the cause of the problem?

Options:

A.

Mismatched memory speed type

B.

Improperly seated memory modules

C.

Malfunctioning memory modules

D.

Incorrect memory type installed

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Questions 13

Which of the following is used with landline telephones?

Options:

A.

RGS

B.

DB-9

C.

Rut

D.

RS-232

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Questions 14

A user wants to build a new home computer that will be used exclusively for the latest offline games. The user consults with a technician on the best hardware to purchase. The user has already picked out the CPU, GPU. RAM, and motherboard, but is unsure what else is important to achieve top performance. Which of the following should the technician suggest? (Select TWO).

Options:

A.

IDE connectors

B.

PCIe slots

C.

TPM unit

D.

Liquid cooling

E.

Gigabit NIC

F.

Thermal paste

G.

Visualization

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Questions 15

Which of the following requirements is MOST important to evaluate when setting up a virtual desktop on a user's workstation?

Options:

A.

Network

B.

Emulator

C.

Security

D.

Resources

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Questions 16

Which of the following network devices is used to forward data from one device to another device on the same LAN?

Options:

A.

Switch

B.

Router

C.

Hub

D.

Modem

E.

Bridge

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Questions 17

A bank has 20 branch locations that are connected to each other via a fouler at each one. Which of the following network types is MOST likely being used?

Options:

A.

WMN

B.

LAN

C.

PAN

D.

WAN

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Questions 18

A technician is working on a PC that randomly crashes The PC is configured with multiple RAM modules, and the technician determines the RAM is causing the crashes Which of the following is the BEST way to solve the issue while minimizing the cost of repair?

Options:

A.

Purchase an OEM replacement set of RAM

B.

Replace the RAM modules with the cheapest available

C.

Upgrade the RAM to be configured with the fewest number of modules

D.

Test each RAM module individually and only replace the bad one

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Questions 19

Some users are having intermittent trouble working with files on a shared folder A technician is able to access the share and modify data The technician verifies no changes were made to the RAID array, and it appears healthy Logging however reports the cache module failed. Which of the following explains the issue being experienced?

Options:

A.

Read/write failures

B.

File permissions on share

C.

Slow performance

D.

Loud clicking noise

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Questions 20

A technician is upgrading the memory in a workstation. While the case is open the technician cleans out all the dust that has accumulated around the components The technician installs the memory and then attempts to boot the system, but the system gets stuck while displaying the following message

Boot media not found

Which of the following will MOST likely fix the issue and allow the system to boot properly?

Options:

A.

Remove the new memory modules

B.

Reseat the hard drive cables

C.

Replace the graphics card

D.

Reapply thermal paste to the CPU.

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Questions 21

A user was working on several documents located at \\\networkshare\ files and was able to save them before taking a break. The user returned and attempted to open the network path but then

received the following error message: File location is invalid The user was also unable to access Internet sites. A technician began troubleshooting and was able to ping the file server by IP

address. Which of the following issues was the user MOST likely experiencing?

Options:

A.

The DNS server was unreachable.

B.

The NTP server was not available.

C.

The DHCP lease had expired.

D.

The APIPA address was incorrect.

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Questions 22

A technician discovered a spare cable at a user’s desk. The ends of the cable terminate in a plastic connector

with four pins, only two of which contain conductors. Which of the following connector types did the technician

find?

Options:

A.

RG-6

B.

RJ11

C.

RJ45

D.

RG-59

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Questions 23

Which of the following devices allows administrators to prioritize network traffic based on the protocol type?

Options:

A.

Bridge

B.

Access point

C.

Hub

D.

Managed switch

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Questions 24

A computer freezes shortly after loading the operating system. A technician inspects the computer and obtains the following diagnostic information:

Which of the following should the technician investigate further?

Options:

A.

The memory clock speed settings

B.

The integrity of the hard drive

C.

The CPU temperatures

D.

The power supply voltage

E.

The GPU temperatures

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Questions 25

A user is not receiving emails on a laptop. A technician is able to send emails using the local client; however, no new emails are being received. The POP3 and SMTP settings in the corporate email configuration look correct. The technician notices a new antivirus program was installed on the machine recently. Which of the following is MOST likely causing the problem?

Options:

A.

The POP3 port is being blocked.

B.

The email password stored is incorrect.

C.

The user needs to enable TLS.

D.

The user is not connected to the Internet.

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Questions 26

A technician is building out a small retail shop. The owner wants all the cash registers to remote into a server in

the back of the shop rather than running an OS locally. Which of the following should the technician install for

the registers?

Options:

A.

Thin clients

B.

Portable mobile devices

C.

Touch screen kiosks

D.

Laptops with docking stations

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Questions 27

Which of the following cloud service models is hosted email an example of?

Options:

A.

Daas

B.

SaaS

C.

PaaS

D.

laaS

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Questions 28

A customer works from home and uses business applications on a basic workstation. The customer wants to

turn the workstation into a gaming workstation. Which of the following components would need to be installed to

accomplish this task?

Options:

A.

A hypervisor

B.

A TPM solution

C.

A high-end processor

D.

A RAID 1 array

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Questions 29

Which of the following do public cloud providers use to serve multitenant environment?

Options:

A.

Measured service

B.

Resource pooling

C.

Rapid elasticity

D.

Infrastructure as a service

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Questions 30

A technician is troubleshooting a computer that will not boot to the OS. There is a loud clicking noise coming from inside the computer, and the fans are running at maximum speed. Which of the following is MOST likely the issue?

Options:

A.

An internal cable is touching the fans

B.

The PSU is overloaded

C.

The RAID set is not configured

D.

There is a hard disk failure

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Questions 31

Users report they cannot print to the network printer. The printer is on and has the correct static |P address settings. Which of the following should the technician check NEXT?

Options:

A.

USB connection

B.

Printer drivers

C.

Wireless settings

D.

Router settings

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Questions 32

Which of the following cloud computing concepts is used to describe online providers that serve multiple clients

with scalable services, such as access to a large number of CPUs and memory from multiple resources?

Options:

A.

Rapid elasticity

B.

Measured service

C.

Cloud file-storage service

D.

Resource pooling

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Questions 33

Ann. a user, asks a technician to configure her mobile phone for various sync capabilities. Ann wants to use her work email account on the phone everywhere she goes. She also would like the ability to connect her phone to her work vehicle for audio. Which of the following technologies would BEST meet Ann’s needs? (Select TWO).

Options:

A.

Wireless hotspot mode

B.

IMAP

C.

NFC

D.

S/MIME

E.

Bluetooth

F.

VPN

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Questions 34

A technician is troubleshooting Internet connectivity issues at a small office. The office is using standard

wireless access points, and all clients are connected wirelessly. When troubleshooting one of the clients, the technician notices the IP address is 169.254.0.23. Which of the following is MOST likely the cause of the issues?

Options:

A.

An IP conflict is present on the network

B.

The DHCP server is offline

C.

The Internet provider connection is down

D.

The IP range is set incorrectly

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Questions 35

A user reports a corporate computer, which was recently moved, can no longer print to the default printer. A technician verifies all the cables are connected, power cycles the printer, and restarts the PC but still cannot print to the default printer. The technician notices an identical printer in Devices and Printers that ends with (copy1). The (copyl) printer prints without issue. Which of the following MOST likely caused the issue when the computer was moved?

Options:

A.

The Microsoft XPS printer was set as the default printer after the PC came back up.

B.

The user did not shut down the computer correctly before moving it and unplugging the power.

C.

Updates loaded when the PC was shut down, which updated the printer drivers.

D.

The user moved the printer's USB cable to a different USB port on the desktop.

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Questions 36

A workstation was just moved to a new work location without a surge protector. It was working the day before, but now the PC will not power on, the fans will not spin, and there are no signs of activity. Which of the following should the technician do FIRST?

Options:

A.

Check the power cable connection

B.

Check the voltage of the PSU with a tester

C.

Test for distended capacitors

D.

Check the voltage switch

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Questions 37

A technician is setting up a new wireless network at a branch office that previously had only wired connectivity with statically assigned IP addresses. After setting up the network, the technician configures a server to provide IP addresses to wireless clients. During testing, the technician is unable to access the Internet or named network resources. The technician receives a valid IP address from the DHCP server and can ping the default gateway.

Which of the following should be technician check NEXT to resolve this issue?

Options:

A.

Ensure the options are configured to provide a DNS server.

B.

Verify the Windows Firewall is turned off.

C.

Configure the wireless network’s SSID to be hidden.

D.

Enable file and printer sharing in the OS.

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Questions 38

A technician is replacing an older video card with a new high-end video card in a workstation. The installation was successful, the new card seated properly, and power is connected. However, upon booting, the computer now emits several beeps and will not boot, but shows no error messages. Which of the following is MOST likely the cause of this issue?

Options:

A.

The BIOS is out-of-date

B.

The is not enough PSU output

C.

There is an onboard RAM mismatch

D.

GPU is overlocked

E.

The firmware is out-of-date

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Questions 39

Which of the following terminates a coaxial cable?

Options:

A.

DB9

B.

RJ45

C.

RG-59

D.

RS-232

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Questions 40

In a virtual environment, which of the following allows all the VMs to have RAM allocated for use?

Options:

A.

Resource pooling

B.

Measured service

C.

Virtual application streaming

D.

Synchronization

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Questions 41

A customer accidentally drops a laptop while it is charging. The next day, the customer notices the laptop will not turn on and calls a technician to investigate. The technician confirms the laptop will not turn on and calls a technician to investigate. The technician confirms the laptop will not turn on even though it is connected to the power adapter.

Which of the following components is the MOST likely cause of this behavior?

Options:

A.

Power adapter

B.

Battery

C.

DC jack

D.

Hard drive

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Questions 42

Which of the following Ethernet cables would BEST support an application that requires a 600 Mbps throughput at the lowest price point?

Options:

A.

Cat 3

B.

Cat 5

C.

Cat 5e

D.

Cat 6

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Questions 43

Which of the following features will save the battery life of a laptop significantly if they are disabled? (Choose two.)

Options:

A.

Touchpad

B.

Volume

C.

Screen orientation

D.

Cellular

E.

Bluetooth

F.

Fingerprint reader

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Questions 44

A user purchases a wireless printer and sets it up in an office. The user installs all necessary software for the printer on the computer and connects the printer to the guest wireless network. However, when the user attempts to print to the printer, nothing happens.

Which of the following will resolve the issue?

Options:

A.

Set up the user’s computer to act as a print server.

B.

Configure the printer to use the Internet printing protocol.

C.

Ensure the user’s computer is set to DHCP.

D.

Connect the printer to the company wireless network.

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Questions 45

A technician is setting up a VM for use in testing software deployments. The VM is offline, but the hypervisor is not.

Which of the following settings should the technician change to resolve this issue?

Options:

A.

Virtual security

B.

Virtual storage

C.

Virtual CPU

D.

Virtual switch

E.

Virtual RAM

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Questions 46

Which of the following charging and data ports has a non-directional connector?

Options:

A.

Micro-USB

B.

Mini-USB

C.

USB-A

D.

USB-C

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Questions 47

Joe, a user, has purchased a new mobile device that uses a different OS than his previous one. Joe wants to copy his contacts and appointments from his corporate account without entering them manually.

Which of the following would be the BEST way for a technician to assist Joe?

Options:

A.

Log into the same email provider on the new device, and restore the contacts and dates.

B.

Create a Bluetooth connection between Joe’s devices, and copy his contacts and calendar.

C.

Back up the old mobile device to a PC, and import the contacts and schedule from the PC.

D.

Use NFC to transfer all compatible data from one device to the other.

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Questions 48

A user reports that printing on heavy cardstock paper results in the image smearing if touched. When printing on plain paper, the problem does not occur.

Which of the following would be the NEXT troubleshooting step to perform?

Options:

A.

Increase the fuser temperature.

B.

Change the paper feed rate.

C.

Clean the transfer roller.

D.

Replace the toner cartridge.

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Questions 49

A user receives the following error message when powering on a computer:

Hard drive cannot be found.

A technician restarts the computer, and it boots the OS normally. Several days later, the user reports another problem, but rebooting the computer does not resolve the issue. The technician replaces the motherboard, keeping the same CPU, battery, RAM, and hard drive. The user cannot authenticate at the login screen Which of the following would BEST explain the causes of the problem? (Select TWO)

Options:

A.

POST error code beeps indicate RAM failure.

B.

The system time is not set correctly in the BIOS

C.

The voltage on the coin cell is drained completely

D.

UEFI firmware has the Secure Boot setting enabled

E.

Capacitors on the motherboard are distended

F.

Incorrect settings are booting the wrong device

G.

A BSOD error indicates the system is crashing

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Questions 50

Which of the following wireless standards is only capable of 5GHz frequencies?

Options:

A.

802.11a

B.

802.11ac

C.

802.11b

D.

802.11g

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Questions 51

A customer’s laptop display has suddenly become very dim. The image of the display can only be seen with a bright, external light, as adjusting the brightness/contracts controls does not cause much change.

Which of the following components MOST likely needs to be replaced?

Options:

A.

LCD panel

B.

Inverter

C.

Video card

D.

Digitizer

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Questions 52

A user’s smartphone has been slow recently. A technician sees the phone was purchased two months ago, and it is top of the line. About a month ago, a new OS update was installed. To address the issue, the technician runs a hardware diagnostic on the device, and it reports no problems. Which of the following is MOST likely the cause of the performance issue on the device?

Options:

A.

Too many applications are running updates

B.

The device is currently running in airplane mode

C.

The internal memory is failing on the device

D.

The OS update is too resource intensive for the device

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Questions 53

A technician is troubleshooting a laptop/projector combination that is displaying artifacts on the screen. When a different laptop is connected to the projector, the image appears to be correct but is very dim.

Which of the following steps should the technician take to address these issues? (Choose two.)

Options:

A.

Update the video drivers on the laptop.

B.

Increase the projector contrast.

C.

Replace the original laptop.

D.

Change the aspect ratio on the projector.

E.

Replace the bulb in the projector.

F.

Modify the laptop’s display resolution.

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Questions 54

During an inspection, it was found that data racks were not properly grounded. To pass the inspection and address a growing concern to protect data cabling and equipment, a technician must make sure all racks are properly grounded.

Which of the following tools should the technician use to verify this has been completed?

Options:

A.

Multimeter

B.

Cable tester

C.

Tone generator

D.

Voltmeter

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Questions 55

A technician needs to call a user’s cellular provider to troubleshoot a network speed issue with the user’s mobile device. Which of the following technologies is the technician troubleshooting?

Options:

A.

Long-term evolution

B.

Near-field communication

C.

Radio frequency ID

D.

Z-wave

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Questions 56

Ann, a user, reports that after setting up a new WAP in her kitchen she is experiencing intermittent connectivity issues. Which of the following should a technician check FIRST?

Options:

A.

Correct WiFi password

B.

Frequency

C.

Antenna power level

D.

SSID

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Questions 57

Which of the following is the main purpose of the +5VSB output of a power supply?

Options:

A.

It allows peripherals to draw power when the machine is off

B.

It provides power to the audio and sound boards of the machine

C.

It acts as the main voltage supply to the motherboard and processor

D.

It powers all expansion cards and external device hubs

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Questions 58

A network administrator would like to increase network bandwidth to iGbps between two office buildings that are 0.5mi (805m) apart. Which of the following would be the BEST solution?

Options:

A.

Fiber

B.

Coaxial

C.

Plenum

D.

Cat 6

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Questions 59

Joe, a user, sets up an IMAP connection on his smartphone to connect to webmail. Joe is able to view email, but he receives an error message when trying to send a message. When viewing the mail client’s configuration, Joe sees a valid SMTP server and port. Which of the following should Joe check NEXT to resolve the issue?

Options:

A.

Configure the email account as a POP3 connection

B.

Ensure the SSL/TLS option is being used

C.

Check that the account password is still valid

D.

Make sure the smartphone is not in airplane mode

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Questions 60

Several computers are having network connectivity issues. Two of the computers are wired and are not having any issues. The technician verifies that none of the computers having issues have been assigned a static IP.

Which of the following should the technician check NEXT?

Options:

A.

Check the closest AP for the area.

B.

Check each wireless adapter switch

C.

Check the group’s network switch.

D.

Check the DHCP server.

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Questions 61

Laura, a customer, has instructed you to configure her home office wireless access point.

She plans to use the wireless network for finances and has requested that the network be setup with the highest encryption possible.

Additionally, Laura knows that her neighbors have wireless networks and wants to ensure that her network is not being interfered with by the other networks.

She requests that the default settings be changed to the following.

Wireless Name: HomeWiFi

Shared Key: CompTIA

Router Password: Secure$1

Finally, Laura wants to ensure that only her laptop and Smartphone can connect to the network.

Laptop: IP Address 192.168.1.100

Hardware Address: 00:0A:BF:03:C4:54

Smartphone: IP Address 192.168.1.101

Hardware Address: 09:2C:D0:22:3F:11

INSTRUCTIONS

Configure Laura’s wireless network using the network adapter window.

If at any time you would like to bring back the initial state of the situation, please click the Reset All button.

Options:

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Questions 62

The feature that allows users to store files in cloud-based when necessary, but can removed when space is freed up, is known as:

Options:

A.

on-demand

B.

resource pool

C.

synchronization application

D.

shared resources

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Questions 63

Ann, a technician, is examining a video projector that consistently produces a very dim image. Ann tries to adjust the brightness, but it does not resolve the issue. Which of the following actions will MOST likely fix the issue?

Options:

A.

Increasing the image quality

B.

Replacing the bulb

C.

Lowering the contrast setting

D.

Adjusting the keystone

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Questions 64

A technician is configuring a new IAN for a client. The technician deploys a DHCP sewer with the following settings

Alter the technician adds clients to the LAN, none of them can contact the Internet which of the following is the MOST likely cause of this issue?

Options:

A.

The DNS sewer needs to be within the same LAN as the clients for it to function

B.

A WINS sewer should not be used when DNS is needed.

C.

The gateway address is not reachable from the LAN.

D.

The IP address range is not usable with that subnet mask.

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Questions 65

A high-end workstation is operating as expected, but two of the four SATA drives are displaying solid fault lights Which of the following is the MOST likely reason for this issue?

Options:

A.

RAID 5 is being used

B.

The RAID level of the disk array is 10

C.

An M 2 boot device is being used

D.

The RAID controller cache is turned on

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Questions 66

A user recently purchased a new smartphone, and the phone's performance has since degraded. A technician examines the phone and determines its performance has decreased due to a lack of available storage space. Which of the following devices will the technician MOST likely install in the phone to increase the storage?

Options:

A.

CompactFlash

B.

MicroS D

C.

xD

D.

SD

E.

MiniSD

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Questions 67

Which of the following uses NFC to complete financial transactions?

Options:

A.

Magnetic strip

B.

Chip reader

C.

Smart card

D.

Tap-to-pay device

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Questions 68

A technician deployed a new computer and patched the unit to the data jack. However, no Ethernet connection is detected. The technician suspects the patch panel is incorrectly numbered. Which of the following tools will the technician MOST likely use to locate the jack on the patch panel?

Options:

A.

A multimeter

B.

Atone generator and a probe

C.

A loopback plug

D.

A cable tester

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Questions 69

A technician is setting up a VM to house a legacy application that is used to control the swipe-style card readers for a company's entrance doors. The application needs to be able to access all locations on the WAN. Which of the following requirements is the MOST important to configure properly on the VM?

Options:

A.

CPU

B.

RAM

C.

Network

D.

Storage

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Questions 70

A fast-food restaurant has been using a printer to create sales receipts on a PoS kiosk The restaurant recently purchased a new brand of receipt paper rolls After installing one of the new rolls the printer outputs blank paper Which of the following is the MOST likely cause of the issue?

Options:

A.

The ink cartridge is empty

B.

The pickup rollers are dirty

C.

The transfer belt is defective

D.

Non-thermal paper is installed

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Questions 71

A technician is troubleshooting a high-speed thermal shipping label printer that prints on the left side of the label instead of the right side. Which of the following should the technician check FIRST?

Options:

A.

Print driver

B.

Ribbon

C.

Print head

D.

Power supply

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Questions 72

A customer has procured extra money in the budget for a new server. The customer wants to update the infrastructure so devices will be matched against a database of company assets and allowed or denied access to resources on the network. Which of the following server types should a technician install?

Options:

A.

Proxy

B.

Syslog

C.

Authentication

D.

DNS

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Questions 73

A user reports a printer is constantly folding and creasing paper Which of the following should a technician check FIRST?

Options:

A.

Ensure the fuser is operating at the correct temperature

B.

Ensure the paper path is clear of debris

C.

Ensure the pickup roller is not worn

D.

Ensure the registration roller is clean

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Questions 74

Ann, a user, recently dropped her laptop. Since then, an error message stating the HDD is failing has been displaying on screen. Ann brings the device in for repair and tells the technician she does not have a recent backup of her data. The technician determines a replacement HDD is necessary. Additionally. Ann wants to upgrade the OS and the RAM. Which of the following should the technician perform BEFORE replacing any parts on the laptop? (Select TWO).

Options:

A.

Verify the system meets the OS requirements.

B.

Document a summary of actions performed.

C.

Run system diagnostics on the laptop.

D.

Perform a full backup of the data.

E.

Install system updates and device drivers

F.

Check the integrity of the data on the HDD.

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Questions 75

A technician is adding LTE-based connectivity to a laptop. The laptop has the following slots available:

•OneSoDIMM slot

• One SATA III slot

• One mini PCIe slot

• One microsD card slot

Which of the following should the technician install to complete this task?

Options:

A.

WWAN card in the mini PCIe slot

B.

MicroSDXC card in the microSD slot

C.

802.11ac card in the SATA III slot

D.

DDR4 3200 chip in the SoDIMM slot

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Questions 76

Which of the following cloud models places all responsibility for operating system and application maintenance on the customer?

Options:

A.

Private PaaS

B.

Community SaaS

C.

Private SaaS

D.

Public laaS

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Questions 77

A technician has arrived on site to repair a printer that is experiencing following issues:

• The paper output has colored dust on it

• The printed images are faded and have lines

• The printer jams constantly

The technician has cleared the paper path and rebooted the computer several times to clear any jams but it is still displaying an error message. Which of the following is the BEST way to resolve these issues?

Options:

A.

Change the output trays and install new toner

B.

Resurface the transfer drum

C.

Recalibrate the printer alignment

D.

Install a maintenance kit

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Questions 78

A technician is upgrading the memory in a server. Which of the following RAM features would MOST likely be used in the server?

Options:

A.

Non-parity

B.

Unregistered

C.

Error correcting

D.

DDR4

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Questions 79

A user is presenting from a tablet at a conference and has had it plugged in the entire time, but the battery level is at 15% capacity The user forgot the tablet's power adapter at home and borrowed an adapter for a similar but smaller tablet from a coworker Which of the following is the MOST likely cause of the issue?

Options:

A.

The tablet overheated, and the user should stop using it

B.

The tablet was connected to the projector via the wrong video adapter

C.

The tablet was not charging due to incorrect power

D.

The tablet's battery is swollen and needs to be replaced

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Questions 80

A company requires the ability to control, optimize, and report user network storage automatically. Which of the following cloud concepts can achieve this?

Options:

A.

Rapid elasticity

B.

Measured service

C.

On demand self-service

D.

Resource pooling

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Questions 81

A technician is setting up the storage on a server and uses three SCSI hot-swappable hard drives. The technician configures a RAID array that uses all three drives Therefore, if one of the drives fails, it can be pulled and replaced with a new drive. and the array w*l rebuild itself Which of the following RAID configurations is the technician setting up?

Options:

A.

0

B 1

B.

5

C.

10

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Questions 82

Ann. a user, realizes she forgot to pack her laptop's AC adapter when she was preparing for a business trip She calls the help desk to ask how to maximize her battery life until she returns to the office Which of the following are the BEST solutions? (Select TWO).

Options:

A.

Disable the speakers.

B.

Dim the screen's brightness

C.

Turn on wireless.

D.

Tum oft Bluetooth

E.

Turn on GPS

F.

Mute the microphone

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Questions 83

A home office user notices the output from their new Inkjet printer is poor quality. Which of the following actions should the user take FIRST to correct the problem?

Options:

A.

Replace the ink cartridges.

B.

Check the DPI settings.

C.

Realign the print heads.

D.

Clean the print heads.

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Questions 84

A network technician needs to run a Cat 6 cable to a patch panel in the wiring closet. The cable has already been cut to length and twisted pairs are exposed Which of the following tools should the technician use to complete the task?

Options:

A.

A punchdown tool

B.

A cnmper

C.

A loopback plug

D.

A cable stripper

E.

A multimeter

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Questions 85

A technician needs to determine why a PC reboots after a short period of use. The technician installs a hardware monitoring application as part of the troubleshooting process. Which of the following is the MOST likely cause of the issue?

Options:

A.

Bad sectors on the HDD

B.

Bad CMOS battery

C.

Overutilized power supply

D.

High storage utilization

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Questions 86

The OS on a user's computer will not load. The day before, the user received a BSOD a couple of times that contained S.MAR.T. errors, and the computer was performing very slowly. Which of the following is the MOST likely cause of the issue?

Options:

A.

The TPM needs to be reconfigured.

B.

The hard drive has failed.

C.

The CMOS battery needs to be replaced.

D.

The OS was upgraded.

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Questions 87

A technician wants to build a computer with the largest possible motherboard size for maximum expandability Which of the following form factors would BEST enable this requirement?

Options:

A.

mlTX

B.

ATX

C.

ITX

D.

mATX

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Questions 88

Which of the following server types should be used to process outside authentication requests?

Options:

A.

DNS

B.

Proxy

C.

RADIUS

D.

Web

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Questions 89

A technician is troubleshooting a PC that will not boot The case fans run when the power is switched on, but the PC will not POST, and there is no signal to the monitor The technician opens the case and notices several capacitors appear swollen Which of the following is the MOST Likely reason why the PC will not boot?

Options:

A.

Defective power supply

B Defective RAM

B.

Defective CPU

C.

Defective motherboard

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Questions 90

Which of the following cloud-based services gives customers the ability to scale resources as needed?

Options:

A.

Resource pooling

B.

Rapid elasticity

C.

Measured service

D.

Hybrid cloud

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Questions 91

Which of the following can be used to connect to external devices, can provide charging capability can pass video signals to a monitor, and Is capable of 40Gbps data transfers over a single cable?

Options:

A.

USB-C

B.

Thunderbolt 2

C.

Lightning

D.

DB9

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Questions 92

A technician received a call that the network printer was printing garbled text. The technician printed a test page from several users' workstations and received the same result The technician then ran a diagnostic on the printer, and everything passed After uninstalling the printer from a user's workstation and then reinstalling it. the printer is now working properly Which of the following was the cause of this

issue?

Options:

A.

The font was changed by the user in the printing preferences.

B.

There were several print jobs hung in the queue

C.

The toner level in the printer was extremely low.

D.

Drivers on the users' workstations were out of date

E.

The print server spooler file was corrupt

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Questions 93

A user is configuring a mobile device to retrieve email from an ISP In the process of verifying the connection, the user receives a message stating the outbound connection cannot be completed Which of the following BEST describes the user's connection trouble?

Options:

A.

SMTP port numbers need to be reconfigured

B.

An alternate IMAP server needs to be selected.

C.

POP3 needs the SSL state reconfigured.

D.

The user needs to connect using SNMP

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Questions 94

An end user is unable to connect to the network, and a technician has visually verified the lights on the back of the PC are active and there is no physical damage to the Ethernet jack. Which of the following tools should the technician use to continue troubleshooting the connection?

Options:

A.

Punchdown tool

B.

Tone generator and probe

C.

Cable tester

D.

Crimper

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Questions 95

Which of the following connectors is oval-shaped and used to connect to mobile devices?

Options:

A.

Lightning

B.

RG-6

C.

RJ45

D.

USB-C

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Questions 96

While troubleshooting a magnetic hard drive, a technician hears a loud clicking noise, Identifies SMART, errors, and notices the operating system will not load. Which of the following is MOST likely the Issue?

Options:

A.

The cooling fans are faulty, causing overheating.

B.

The read/write head Is falling.

C.

The CPU is overclocked.

D.

There are mismatched memory modules.

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Questions 97

A user is participating in a weight-loss challenge and needs to keep track of fitness activities, locations, distances, and calories burned during a specific time period. The user wants to be able to listen to music while

participating in the challenge.

Which of the following would the user MOST likely need to purchase to meet these requirements?

Options:

A.

Smartphone

B.

Fitness application

C.

AR headset

D.

Fitness tracker

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Questions 98

A corporation maintains an active social media presence by constantly uploading audio and video. The corporation also regularly hosts video conferences, but attendees are reporting buffering during their telecast.

Which of the following should the IT department do to improve the ability to attend video conferences without interruption?

Options:

A.

Enable QoS on network traffic, prioritizing telecast traffic over uploads.

B.

Upgrade video conference room equipment.

C.

Create a VLAN for all employees updating social media.

D.

Adjust the network intrusion device to allow video to flow without filtering.

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Questions 99

A laser primer is consistently having Issues picking up paper from me tray as the print is initiated. There are no problems with print quality. Which of the following parts should be replaced FIRST?

Options:

A.

The fuser

B.

The tray assembly

C.

The toner

D.

The rollers

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Questions 100

A user notices the system clock is changed every morning. The computer is shut down daily. A technician checks the time zone and finds it is correct, and then checks the BIOS settings and finds the time to be incorrect. Which of the following is MOST likely the problem?

Options:

A.

The CMOS pattering does not have a charge.

B.

Daylight savings time is not enabled.

C.

BIOS time is set to universal time coordinated.

D.

The NTP server has gone off line.

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Questions 101

Ann. a customer, wants to store all of her digital photos, music, and movies so they can be readily accessible from her stereo and television. Which of the following Is required to do so?

Options:

A.

High-end cooling

B.

High-end video

C.

Media streaming

D.

Maximum CPU

E.

Maximum RAM

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Questions 102

Which of the following can be used to manage a smart thermostat?

Options:

A.

SFTP

B.

RDP

C.

WiFi

D.

NFC

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Questions 103

A technician is troubleshooting a laser printer that prints pages with toner missing in random areas. The technician replaced the toner cartridge, but the issue persists Which of the following should the technician replace NEXT?

Options:

A.

Pickup roller

B.

Transfer roller

C.

Feed roller

D.

Paper path roller

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Questions 104

A technician needs to build a cloud solution with the following parameters:

• Predictable cost

• Easy expansion of resources

• Ability to control every aspect of the environment

Which of the following would be the BEST solution for the technician to implement?

Options:

A.

Hardware as a service

B.

Platform as a service

C.

Software as a service

D.

Hybrid cloud

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Questions 105

Which of the following is a common use for NAT?

Options:

A.

Automatically assigning network addresses

B.

Hiding the network portion of an IPv4 address

C.

Connecting multiple devices through a single public IP address

D.

Resolving alphanumeric names to addresses

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Questions 106

A small company rents rack space in a colocation center, which was designed for high availability, for its servers that run critical busin ess applications. This Is an example of a:

Options:

A.

private cloud.

B.

public cloud.

C.

hybrid cloud.

D.

community cloud.

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Questions 107

A technician is selecting a projector for a conference room that always has a significant amount of light due to the building design. Which of the following is the MOST Important property In this case?

Options:

A.

Resolution

B.

Lumen output

C.

Keystone

D.

Contrast

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Exam Code: 220-1001
Exam Name: CompTIA A+ Certification Exam: Core 1
Last Update: Jul 28, 2021
Questions: 718

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