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220-1201 CompTIA A+ Core 1Exam (2025) Questions and Answers

Questions 4

A financial institution needs a secure way to protect encryption keys used for unlocking chips on its credit cards Which of the following should the institution use?

Options:

A.

TLS

B.

AMD

C.

HSM

D.

ARM

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Questions 5

Which of the following provides electricity to devices through network cables?

Options:

A.

Edge router

B.

PoE switch

C.

Access point

D.

Patch panel

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Questions 6

Which of the following best represents the purpose of NFC?

Options:

A.

Wired connections between several devices

B.

Short-distance wireless connections between two devices

C.

Wireless connections between multiple devices at once

D.

Direct connection of two computers for file sharing

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Questions 7

An IT specialist compares Bluetooth and NFC technologies for mobile device connectivity. Which of the following statements accurately describes a key difference between the two?

Options:

A.

NFC is faster than Bluetooth when transferring large files between devices.

B.

NFC consumes more power than Bluetooth, making it less suitable for devices in which battery conservation is crucial.

C.

NFC requires pairing with the receiving host, whereas Bluetooth just needs the available connection.

D.

NFC works best within a few centimeters, but Bluetooth can connect devices that are up to 32ft (10m) apart.

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Questions 8

A small company wants the ability to print in full color but needs to pay a minimal initial purchase price for the printer Which of the following is the best option?

Options:

A.

Thermal printer

B.

Inkjet printer

C.

Dot matrix printer

D.

Laser printer

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Questions 9

Which of the following is an advantage of using VDI?

Options:

A.

Authentication is not required on a domain.

B.

Licensing costs are minimized.

C.

Less manual configuration is needed for each workstation.

D.

A virus is automatically contained locally.

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Questions 10

A technician is putting RJ45 connectors on Cat 6 cables. Which of the following tools should the technician use to secure the connectors?

Options:

A.

Loopback plug

B.

Wire cutters

C.

Punchdown

D.

Crimping

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Questions 11

A projector has been shutting down after 30 minutes of use, and it has a strange smell The technician confirms the power source is not the cause of the issue Which of the following steps should the technician take next to resolve this issue?

Options:

A.

Replace the bulb

B.

Check the projector configuration.

C.

Clean the filter

D.

Adjust the gamma settings.

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Questions 12

A technician is setting up a new SOHO wireless router. According to security best practices, which of the following should the technician do first?

Options:

A.

Enable encryption.

B.

Assign a static IP.

C.

Change the default password.

D.

Reset the router.

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Questions 13

Which of the following is the ability to automatically increase and decrease instances based on demand?

Options:

A.

Availability

B.

Scalability

C.

Multitenancy

D.

Elasticity

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Questions 14

After a technician installs a new motherboard, the computer will not start and fails POST. The technician verifies the power supply is functioning as expected, and the CPU is installed correctly. Which of the following steps should the technician complete next?

Options:

A.

Flash the BIOS.

B.

Check the CMOS battery.

C.

Reseat the RAM.

D.

Reinstall the old motherboard.

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Questions 15

Which of the following describes the function of an injector?

Options:

A.

To provide only data connectivity

B.

To supply power across a cable

C.

To improve wireless performance

D.

To extend a network connection

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Questions 16

A technician is diagnosing several device issues reported by employees.

INSTRUCTIONS

Click on each device to review the issue. Then select the appropriate issue and solution

from the drop-down menu. Each option may be used more than once.

220-1201 Question 16

220-1201 Question 16

Options:

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Questions 17

A customer reports that the output from their thermal receipt printer has vertical white lines. Which of the following would most likely resolve this issue?

Options:

A.

Replacing the ink cartridge

B.

Using the correct paper type

C.

Installing a maintenance kit

D.

Cleaning the heating element

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Questions 18

A user is having issues when charging a device with a Lightning cable. The cable is not recognized when it is plugged into the device. This issue is usually resolved by flipping the cable over. This issue does not occur with other devices of the same type. Which of the following would most likely cause the issue?

Options:

A.

The device needs to be restarted.

B.

The battery may be swelling and needs inspection.

C.

The cable is failing and needs to be replaced

D.

The charging port is dirty or damaged

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Questions 19

A user routinely connects and disconnects multiple devices from a laptop. Which of the following options should a technician recommend to facilitate ease of user mobility?

Options:

A.

Serial interfaces

B.

Docking station

C.

Network switch

D.

USB hub

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Questions 20

Which of the following services is used to allocate IP addresses in an enterprise-wide environment?

Options:

A.

DNS

B.

Syslog

C.

Telnet

D.

DHCP

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Questions 21

A user connects their laptop to a projector in a conference room. Once connected, the userreports the screen is smaller at the bottom than at the top. The user tries restarting the laptop and then disconnecting and reconnecting the cable to the projector. Which of the following should a technician do to resolve the issue?

Options:

A.

Replace the HDMI cable.

B.

Power cycle the projector.

C.

Adjust the keystone

D.

Increase the resolution.

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Questions 22

After troubleshooting a computer's connectivity, the network team determines there is a port-mapping issue. After plugging the patch cable into a different port, the issue persists. Which of the following troubleshooting steps should a technician take next to resolve the issue?

Options:

A.

Convert the patch cable to a crossover cable.

B.

Test the patch cable from the computer to the network closet.

C.

Verify the length of the patch cable meets current standards.

D.

Replace the patch cable from the device to the wall.

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Questions 23

A group of friends is gathering in a room to play video games. One of the friends has a game server. Which of the following network types should the group use so they can all connect to the same server and the internet?

Options:

A.

SAN

B.

MAN

C.

LAN

D.

PAN

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Questions 24

Which of the following ports is commonly used for remote desktop connections?

Options:

A.

137

B.

445

C.

3389

D.

4443

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Questions 25

A user is having trouble with the location services on their smartphone. Location-based applications show incorrect positions when the user is traveling. This issue affects the user’s ability to navigate and use location-dependent applications. Which of the following is the best way to resolve this issue?

Options:

A.

Downloading a third-party mapping application

B.

Resetting the network settings

C.

Enabling Wi-Fi to assist GPS

D.

Restarting the smartphone

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Questions 26

A technician recently updated the firmware on a dual-BIOS motherboard. Following the update, the system has been stuck in a boot loop and cannot start an OS from any internal or external device. The technician cannot access the UEFI menu either. Which of the following should the technician do next?

Options:

A.

Enable the secondary configuration.

B.

Downgrade the firmware via USB.

C.

Start a warranty repair of the motherboard.

D.

Reapply thermal paste to the CPU.

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Questions 27

A company deploys server machines in a public cloud. Which of the following cloud service models is this an example of?

Options:

A.

Platform as a service

B.

Anything as a service

C.

Infrastructure as a service

D.

Software as a service

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Questions 28

A technician is working on a RAID 1 array that is apparently degraded. The technician verifies the RAM and power are both operating as expected. Which of the following can the technician do to further isolate the issue?

Options:

A.

Perform individual drive diagnostics.

B.

Run the chkdsk /i command.

C.

Rebuild the RAID array.

D.

Reconfigure the array as RAID 0.

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Questions 29

A user reports slow internet browsing. The technician finds high CPU and memory usage, and pop-ups occur every minute. Which of the following should the technician do next?

Options:

A.

Escalate to the network team to check end-to-end connectivity.

B.

Download and install the latest drivers.

C.

Update the anti-malware signatures and scan the system.

D.

Check the wireless settings and validate the DHCP configuration.

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Questions 30

A company needs to develop a disaster recovery solution based on virtual machines. Which of the following service models is the most suitable?

Options:

A.

Infrastructure as a Service

B.

Security as a Service

C.

Platform as a Service

D.

Software as a Service

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Questions 31

A technician wants to upgrade a computer to a new Windows version. The Windows Upgrade Advisor states that the computer is not compatible with the new Windows version due to a lack of TPM 2.0 support. Which of the following should the technician do next?

Options:

A.

Enable the module in the UEFI BIOS.

B.

Install an HSM in the computer.

C.

Perform a clean Install of the new Windows version.

D.

Implement BitLocker on the computer.

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Questions 32

Which of the following cloud models exclusively utilizes a local data center?

Options:

A.

Private

B.

Public

C.

Hybrid

D.

Community

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Questions 33

A technician receives a tablet that looks like it has a bulge inside. The bulge is pushing the screen away from the backplate. The tablet still turns on when it is plugged in, but the screen looks damaged and turns off when unplugged. Which of the following is the most likely cause of this issue?

Options:

A.

Malfunctioning power supply

B.

Damaged charge port

C.

Deprecated battery

D.

Broken screen

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Questions 34

The display in a conference room has a ghost image that does not match the presentation Which of the following would test resolve the issue?

Options:

A.

Adjust the color settings.

B.

Correct the keystone.

C.

Increase the brightness levels

D.

Replace the monitor.

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Questions 35

Which of the following minimizes the time it takes to connect a display, keyboard, mouse, and network cable to a laptop?

Options:

A.

Lightning interface

B.

Port replicator

C.

USB hub

D.

Bluetooth

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Questions 36

An end user reports that their laptop shuts down when they undock it. Even when using a new charging cable, the issue persists. Which of the following should the technician do next?

Options:

A.

Flash the BIOS

B.

Update the drivers

C.

Try a different charger

D.

Replace the battery

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Questions 37

Which of the following should a company use to implement automatic time synchronization?

Options:

A.

DHCP

B.

UTM

C.

NTP

D.

AAA

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Questions 38

A user is testing a new OS that is contained on a USB drive. The user wants the new OS to load automatically when the computer is turned on. Which of the following should the user configure?

Options:

A.

BIOS password

B.

Trusted Platform Module

C.

USB permissions

D.

Boot options

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Questions 39

A technician receives several complaints from the same office about VoIP calls sounding broken up, being difficult to hear, and having lagging audio. The technician arrives on-site and runs an internet speed test on several wired and wireless computers. Internet speed seems normal throughout the office. Which of the following should the technician do to fix the call issues?

Options:

A.

Enable QoS in the router

B.

Configure PoE on the switch

C.

Change the encryption from WPA3 to WPA2

D.

Turn on MAC address filtering

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Questions 40

A user reports poor performance on the application server.

INSTRUCTIONS

Click on Server 1 and Server 2 and review the information presented in each chart to

determine which drives need to be replaced.

Select the appropriate replacement drive that should be used, for the least performance degradation to the server.

If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.

220-1201 Question 40

Options:

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Questions 41

Which of the following types of RAM would most likely be used in a server?

Options:

A.

SODIMM

B.

ECC

C.

Unbuffered

D.

DDR3

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Questions 42

A company provides cell phones to employees who travel internationally. An employee brings their phone to the help desk so the necessary equipment can be installed. However, the technician cannot install any new hardware on the phone. Which of the following will the technician require so the phone can connect to a different provider?

Options:

A.

USB-C

B.

SD card

C.

eSIM

D.

MDM

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Questions 43

A customer has contacted you about building two new desktops. The first desktop will be a gaming workstation. The customer requirements include:

Playing the newest games at a high frame rate

Fast game load times

Enough storage to have several games installed at once

High-end audio

No concern about cost

Running the current Windows OS

The second workstation will be a family workstation. The requirements include:

Capability for word processing, videoconferencing, and basic web surfing

Minimal cost, as long as it meets the requirements

Running the current Windows OS

220-1201 Question 43

Options:

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Questions 44

A user can connect their laptop to the internet in the main office. However, when the user places the laptop on top of a motor on the factory floor, there is no internet connectivity. Which of the following is the most likely cause of this issue?

Options:

A.

Jitter

B.

Insufficient power levels

C.

External interference

D.

High latency

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Questions 45

A network printer does not release a user's final print job from the queue, but the user's other print jobs successfully printed a few moments before. Other users can print without issues. Which of the following should the user check first to solve the issue?

Options:

A.

If the print job is configured to a tray or manual feed

B.

If the computer and printer are connected to the same network

C.

If the print queue is full and will not allow additional jobs

D.

If the printer has stopped due to empty trays

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Questions 46

A technician needs to update a web server's IPv4 address in a DNS server. Which of the following records should the technician update?

Options:

A.

AAAA

B.

MX

C.

CNAME

D.

A

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Questions 47

A small ISP has hired a new technician Joe, the new technician, is being trained to configure customers* home networks The trailing instructor gives me technician a starter kit with cables, cable ends, and other network equipment and asks mm to build a working network.

The computer should be connected to have internet connectivity and the phone should be connected to have a dial tone.

INSTRUCTIONS

Use the appropriate cables. cable ends, tools and equipment to configure the network ana connect an components accordingly

There are 3 steps and the simulation starts on step 1.

220-1201 Question 47

220-1201 Question 47

Options:

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Questions 48

A user keeps getting an error message when trying to print a letter. The printer is normally used to print cards and invitations. The user tries printing from a different computer, but the issue persists. Which of the following should the user do to resolve the issue?

Options:

A.

Print fewer pages.

B.

Print on card stock

C.

Replace the rollers.

D.

Change the paper tray setting.

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Questions 49

A company is testing the latest model of a laptop. After turning on the laptop, there is a noticeable burning smell. Which of the following steps should a technician take to troubleshoot the laptop issue? (Select two).

Options:

A.

Turn it off and disconnect all power sources.

B.

Submit an emergency request to the local facilities manager.

C.

Check for foreign objects, liquid spills, and internal damage.

D.

Contact the vendor and submit a return request.

E.

Remove the device from the MDM.

F.

Try an alternate AC adapter.

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Questions 50

A user cannot see the office multifunction printer in their laptop's print options. They have printed to the device in the past successfully. The user's laptop is connected to the guest wireless network. Other users on both wireless and wired computers can see and print to the printer. Which of the following will fix the issue?

Options:

A.

Power cycle the printer to refresh connectivity.

B.

Reset the closest wireless AP.

C.

Download the printer driver from the manufacturer's website.

D.

Connect the laptop to the corporate Wi-Fi.

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Questions 51

A technician needs to figure out why a laser printer is intermittently not feeding paper to print. The technician verifies the issue by running several copy-and-print tests. Which of the following should the technician do next?

Options:

A.

Update the printer drivers.

B.

Select the correct paper size.

C.

Clean the pickup rollers.

D.

Replace the toner cartridge.

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Questions 52

Which of the following internet connection types provides the fastest speeds and greatest coverage in less populated areas with minimal infrastructure?

Options:

A.

Fiber

B.

Cable

C.

DSL

D.

Cellular

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Questions 53

Which of the following has the best penetration through physical objects, such as walls?

Options:

A.

2.4GHz

B.

5GHz

C.

6GHz

D.

NFC

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Questions 54

A company wants to use cloud services with the requirement that data will reside on physical hardware that will not be shared with other companies. Which of the following meets this requirement?

Options:

A.

Dedicated resources

B.

Elasticity

C.

Hybrid cloud

D.

SaaS

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Questions 55

A technician receives a notification after a network outage that indicates the printer is not reachable. Which of the following printer settings should the technician implement to prevent this issue in the future?

Options:

A.

Gateway

B.

Static IP

C.

APIPA

D.

DHCP

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Questions 56

A network operations analyst receives an automated alert regarding a server with an array. The analyst walks over to the server and sees a blinking orange light at the hard disk bay. The server is configured for RAID 1. Which of the following should the analyst do to resolve this issue?

Options:

A.

Change the array to RAID 0.

B.

Undo the array and create a new one.

C.

Update RAID card firmware.

D.

Replace the hard disk and rebuild the array.

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Questions 57

A user would like to connect a laptop to a monitor, keyboard, and mouse when in the office. The user prefers to use as few cables as possible. Which of the following would best achieve that goal?

Options:

A.

Bluetooth

B.

Managed switch

C.

Docking station

D.

Near-field communication

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Questions 58

A company wants to have fast read speeds for its locally stored data. Which of the following configurations has the lowest cost to fulfill this requirement?

Options:

A.

RAID 0

B.

RAID 1

C.

RAID 5

D.

RAID 10

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Questions 59

Laura, a customer, has instructed you to configure her home office wireless access point.

She plans to use the wireless network for finances and has requested that the network be setup with the highest encryption possible.

Additionally, Laura knows that her neighbors have wireless networks and wants to ensure that her network is not being interfered with by the other networks.

She requests that the default settings be changed to the following.

Wireless Name: HomeWiFi

Shared Key: CompTIA

Router Password: Secure$1

Finally, Laura wants to ensure that only her laptop and Smartphone can connect to the network.

Laptop: IP Address 192.168.1.100

Hardware Address: 00:0A:BF:03:C4:54

Smartphone: IP Address 192.168.1.101

Hardware Address: 09:2C:D0:22:3F:11

INSTRUCTIONS

Configure Laura’s wireless network using the network adapter window.

If at any time you would like to bring back the initial state of the situation, please click the Reset All button.

220-1201 Question 59

220-1201 Question 59

220-1201 Question 59

220-1201 Question 59

Options:

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Questions 60

A customer recently lost data due to several unexpected shutdowns. Data integrity is important to the customer. Which of the following features should the technician choose to prevent data loss?

Options:

A.

Redundant power supply

B.

Uninterruptible power supply

C.

Modular power supply

D.

High-efficiency power supply

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Questions 61

Which of the following display technologies typically provides the highest contrast?

Options:

A.

IPS

B.

OLED

C.

TN

D.

VA

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Questions 62

A company policy change requires all computers to be encrypted. Which of the following technologies should a technician configure to meet this new requirement?

Options:

A.

NVMe

B.

RISC

C.

ARM

D.

TPM

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Questions 63

A technician observes slow startup times on a laptop. Which of the following is most likely causing the issue?

Options:

A.

HDD

B.

RAM

C.

NIC

D.

BIOS

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Exam Code: 220-1201
Exam Name: CompTIA A+ Core 1Exam (2025)
Last Update: Aug 14, 2025
Questions: 208

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