300-810 Implementing Cisco Collaboration Applications (CLICA) Questions and Answers
Refer to the exhibit. After receiving a new desk phone, the Jabber user can no longer make calls via phone control. The help desk collected the user’s Jabber problem report and verified that they the correct Cisco UCM CTI permissions. Which configuration must be changed to correct this issue?
An administrator must Implement toll-fraud prevention on Cisco Unity Connection by using restricted tables. Which action accomplishes this task?
Digital networking is configured between two Cisco Unity Connection clusters using an HTTPS connection. Which two objects are replicated between these two clusters? (Choose two.)
A company deployed the Cisco Webex App with single sign-on enabled using the internal ldP, but users receive the error " Single Sign On Failed.Invalid Status code in Resume " when trying to log in through the security assertion markup language SSO. Which action must an administrator taketo resolve the issue?
An engineer must enable push notifications within Cisco UCM and the Cisco IM and Presence service cluster The engineer has already signed into the Unified Communications Manager publisher node Drag and drop the remaining configuration steps from the left into the correct order on the right to complete the configuration
Refer to the exhibit.
A customer reports that after a network failure, all of the Cisco Jabber clients are not switched back to their home nodes. An engineer determines that the primary Cisco IM & P server is in Failed Over state. Which two actions should be performed to bring the system back to operational state and to prevent future occurrences? (Choose two.)
Refer to the exhibit. An administrator troubleshoots push notifications, and Cisco TAC requests the trace files from the cluster. From which location should the files be collected?
An engineer is configuring DNS for service discovery in a jabber deployment for On-premises Clients. Which snippet will complete the SRV record name _ tcp.example.com?
A collaboration engineer is troubleshooting an issue with Cisco Jabber for Windows clients Users in a new branch location report that ' cannot locate server is displayed when they launch the client When the engineer manually configures the server settings on a client, the dient logs in successfully. The Cisco IM and Presence servers are located across the WAN at the corporate HQ Which action resolves the issue?
Refer to the exhibit A collaboration engineer is troubleshooting a Cisco Jabber for Windows client issue. The end user is reporting that they cannot control the desk phone from the Cisco Jabber client Which action must the engineer take to resolve this issue?
An engineer is informed that high availability for a Cisco IM and Presence server fails While the engineer examines the Cisco UCM presence redundancy group in the Ul. they discover that the first .. is in the Idle state, and the second node is in the running in backup mode state Which action must the engineer take to place both nodes back in the normal state?
Refer to the exhibit A collaboration engineer is troubleshooting an issue with MWIs not working for SIP-integrated Cisco Unity Connection users on Cisco UCM Calls to the Cisco Unity Connection work. but MWIs do not light This problem affects all users on the system Which action resolves the issue?
An administrator must configure a system distribution list for the IT staff that must be reachable via voice recognition using either the phrases “service desk” or “Help desk”. Which advanced distribute list feature should be used to accomplish this task?
An administrator is configuring call handlers in Cisco Unity Connection. The administrator must ensure that internal extensions are restricted so that callers must go through the company operator to reach employees, and so that callers hear an error message if they attempt to dial extensions directly. Which setting is configured to accomplish this task?
Which two command line arguments can you specify when installing Cisco Jabber for windows? (Choose two.)
SAML SSO is enabled in Cisco Unified Communications Manager. What happens when a browser-based client attempts to access a protected resource on a service provider?
Refer to the exhibit.
An administrator is troubleshooting an issue with XMPP Federation between two. eight-node IM and Presence clusters. After looking at the logs, the administrator finds this message and must publish one or more DNS SRV records containing one or more addresses of the IM and Presence node(s). How many nodes must be selected to publish?
Which function of the Cisco IM and Presence high availability solution is true?
An engineer deploys Centralized Deployment for Cisco IM and Presence, where central IM and Presence runs version 12.0, and remote Cisco UCM clusters run version 10.5. The engineer checks under System > Centralized Deployment and notes that Status remains UnSynchronized. What are two reasons for this status? (Choose two.)
Cisco Unity connection ports on cisco UCM are not registering. An engineer receives a packet capture of the link between the two servers to troubleshoot. In which port will this problem be resolved?
Refer to the exhibit.
A collaboration engineer is If troubleshooting Cisco Jabber for Windows login issues for clients on a corporate network with an on-premises Cisco IM and Presence server. This issue is acting all users. Which action resolves the issue?
Refer to the exhibit.
When troubleshooting an internal Jabber login problem, there is a pop-up about a certificate error, and then the login fails The FQDN of Cisco UCM is cucm.ex.com. and the FODN of the IM and Presence Server is imp.ex.com. Which two actions should be taken to fix this issue? (Choose two.)
An engineer is working on a cisco unity Express system and notices that users that exist on the integrated cisco UCME are missing from Cisco Unity Express. Which two actions using the GUI resolve this discrepancy? (Choose two)
Drag and drop the steps for SAML SSO authentication from the left into the order on the right.
A collaboration engineer is installing Jabber for Windows via the CLI Which two authentication command line arguments ensure that the client authenticates to a Cisco UCM server? (Choose two.)
A user complains that incoming calls are being forwarded to another extension before being transferred to voicemail. The user expects calls to be transferred to their voicemail faster if they do not answer the phone. The administrator is managing calls with the supervised transfer option on a Cisco Unity Connection call handler. What should the administrator change to resolve this issue?
Which authentication method allows a user to log in to an SSO-enabled Cisco Unified Communications application by utilizing a Microsoft Windows login, thereby not requiring any credentials to be entered?
Which statement about SIP federation between Cisco Unified Communications IM and Presence and Microsoft Skype for Business is true?
Which component of SAML SSO defines the transport mechanism that is used to deliver the SAML messages between entities?
Refer to the exhibit.
A collaboration engineer has integrated Cisco Unity Express with Cisco Unified Communications Manager Express and is experimenting with the MWI feature. With the current configuration, no MWI change occurs when leaving new messages or after playing new messages. Which two changes are needed to correct the configuration? (Choose two.)
Cisco Unity Connection system is integrated with two Cisco UCM clusters cluster A and duster B Voicemail is working perfectly for users on cluster A Users on cluster B report Message Waiting factor (MWI) lights are not working at all. however they can still send/receive messages. Which action resolves the issue?
An administrator is setting up the Cisco Unified IM and Presence on-premises high availability feature and wants the Server Recovery Manager to initiate failover after 90 seconds. However, failover is happening after 60 seconds How is this issue corrected?
Refer to the exhibit. A collaboration engineer is troubleshooting Cisco Unity Express integrated with Cisco UCME. Internal users and external callers report that calls to the auto-attendant are answered, but that greeting is not being played. Which two actions must the engineer take to resolve the issue? (Choose two.)
Refer to the exhibit. A collaboration engineer is troubleshooting an alarm that indicates that there are duplicate user IDs. Which two actions resolve this issue? (Choose two.)
Collaboration engineer configures Cisco UCM and Cisco IM and Presence to support Cisco Jabber Clients. The base configuration is complete The engineer successfully used all the Jabber features a test client but received certificate alerts when signing in. The engineer now wants to ensure that end users do not receive certificate alerts at login. Which two self-…. certificate must be.. with a CA-signed certificate to achieve this goal? (Choose two)
Collaboration engineer is enabling desk phone control for an existing group of Cisco Jabber desktop users. The users have been granted the appropriate permissions in Cisco UCM. and the devices correctly configured in Cisco UCM. Which service must the engineer now enable?
Which SIP request type is used by Cisco Unity Connection to inform Cisco Unified Communications manager that the Message Waiting Indicator must be turned on or off for a specific line?
What is the maximum number of Cisco Unity Connection locations connected in a HTTPS network?
Refer to the exhibit.
Which protocol is used for communication between Cisco IM and Presence and Microsoft Exchange Server?
Refer to the exhibit.
Which two steps resolve the “Users with Duplicate User IDs” message? (Choose two.)
A collaboration engineer is troubleshooting Cisco IM and Presence high availability. The system is version 10.x. The engineer has confirnæd that the server recovery manager service is configured using system defaults. The engineer notices that user sessions have not fallen back to the homed nodes. What is the cause this Issue?
Users on Cisco.com experience issues while using Cisco Jabber, and the error ' Cannot communicate with the server " appears. An engineer checks the logs for the Jabber client and discovers the error " LERR_JABBER_AUTH < 17 > : Authentication error with server e.g. resource bind, TLS, create a session or SASL error. What should be checked to resolve this issue?
Which two Cisco Unity Connection logs are used to troubleshoot issues with Message Waiting Indicators? (Choose two.)
Drag and drop the steps of the SAML SSO process from the left into the order on the right.
An engineer needs to configure individual call handler greetings on Cisco Unity Connection so that a single greeting can override all other greetings set by users during a holiday period. Which type of greeting should be configured to accomplish this goal?
Refer to the exhibit A collaboration engineer is configuring Jabber for Windows in softphone mode inside the corporate firewall The engineer initially tests the dient by manually setting the account type and the login server domain name Everything works as expected Next the engineer resets Jabber and attempts to log in using automatic settings and receives an error Which two items must be modified to resolve the issue? (Choose two.)
Which Cisco Unified Connections Manager service is required for users to control their desk phones using Cisco Jabber?
Refer to the exhibit.
An organization is moving from on-premise Exchange to Microsoft Office 365 for email and calendaring. The administrator would like to maintain meeting presence functionality in Jabber clients connected to Cisco IM and Presence after this move. Office 365 certificates must be installed to accomplish this. Which two trust stores should these certificates be uploaded to on Cisco IM and Presence? (Choose two.)
An administrator is troubleshooting a Cisco Jabber Deskphone Control Issue. Which CTI event from the logs denotes that the request from Jabber to CTl Manager must the administrator check?
An engineer is configuring toll fraud prevention on a Cisco Unity Connection system. The Unity Connection system is integrated with two phone systems each with its own trunk access code Which figuration blocks attempts to bypass the restriction table by dialing trunk access codes?
What is the primary mechanism in Cisco Unity Connection that is used for toll fraud prevention?
When Cisco United Attendant Console Advanced is integrated with Cisco UCM. which Cisco UCM Service does the Cisco TSP Instance communicate with directly?
Refer to the exhibit. A Cisco Jabber for windows users Is reporting an Issue with phone control. Which action will resolve this issue?
An administrator is configuring Cisco Jabber 12.8 to work with Cisco UCM and Cisco IM and Presence 12.5 using an encrypted SIP profile. Which record should be configured for Jabber to work when logging into the corporate network with the domain " domain.com?
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