300-815 Implementing Cisco Advanced Call Control and Mobility Services (CLACCM) Questions and Answers

An engineer must configure call queuing under a Hunt Pilot. After the engineer receives the audio file that will be played to callers during queuing, which two steps should be taken to complete the configuration? (Choose two.)

Which built-in bridge configuration option can be set on the individual IP phones to ensure that the cluster-wide service parameter is used?

A Cisco UCM-based solution uses URI-based calling for Cisco Jabber clients. The solution has several clusters in different locations. The solution being configured must have a secure method o* exchanging addresses between the clusters. Which action ensures that a configuration complies with the requirements?

An administrator wants to use the Call Queuemg feature on Cisco UCM to allow new customers to wait in the queue while other agents are not available to take their call. Which configuration step enables this feature?

Alter a new SIP trunk is configured from a third-party SIP trunk provider, the call does not seem to work. A troubles hooting tool and a trace log from the Cisco Unified Border Element shows that there is communication with the provider and that it is sending out SDP information in the 2XX response. Why is the call not working?

Refer to the exhibit. A collaboration engineer is troubleshooting a Cisco UCM issue where users report that calls placed to the domain cisco.com are failing and calls to sip.cisco.com are working. Which action resolves the issue?

Which section under the Real-Time Monitoring Tool allows for reviewing the call flow and signaling for a SIP call in real time?

A user reports that when they attempt to log out from the Cisco Extension Mobility service by pressing the Services button, they cannot log out. What is the most likely cause of this issue?

Refer to the exhibit.

A collaboration engineer is troubleshooting an issue where external callers cannot leave voicemail messages. Also, internal users report hearing the reorder tone (fast busy) when they attempt to retrieve voicemail messages from their Cisco IP phones. Which action resolves the issue?

An administrator is configuring an Intercluster Lookup Service between 10 Cisco UCM clusters. Due to security requirements, certificate-based authentication must be used. Due to the deployment size, the administrator wants to avoid manually exchanging certificates between the clusters. Which two steps must be followed to meet these requirements? (Choose two)

You see the voice register pool 1 command in your Cisco Unified Communications Manager Express configuration. Which configuration is occurring in this section?

Cisco SIP IP telephony is implemented on two floors of your company. Afterward, users report intermittent voice issues in calls established between floors. All calls are established, and sometimes they work well, but sometimes there is one-way audio or no audio. You determine that there is a firewall between the floors, and the administrator reports that it is allowing SIP signaling and UDP ports from 20000 to 22000 bidirectionally. What are two possible solutions? (Choose two.)

The company Cisco UCM cluster has two different gateways for off-net calls. The current configuration uses 9 as a prefix to get to the main gateway. The secondary gateway is for any calls that start with 9713, but this is not yet configured. The admin does not want to add more route patterns other than the current 9 prefix for the gateway to the Cisco UCM. How must the Cisco UCM be configured to meet the requirements?

An administrator is configuring Meet-me conferencing in a Cisco UCM deployment and has created the Meet-me number and ensured that it is in a partition accessible by all devices. Which two additional steps must the administrator perform? (Choose two.)

Update the softkey template on all phones to ensure that they contain the Meet-me softkey.

CollabCorp is a global company with two clusters, emea.collab corp and apac.collab.corp. URI dialing is implemented and working in each cluster. The company configured routing between clusters to make inter-cluster calls via URI. but this is not working as expected. Which two configuration elements should be checked to resolve this issue? (Choose two.)

Users report slrange behaviors when Ihey call external numbers from the company phone system. The company is using Cisco 8865 phones with Cisco UCM connected to a gateway with two T1 circuits. There is no indication of the possible problem, but the connection seems to be established Which command meets the requirement to capture all the data needed to debug the problem?

Refer to the exhibit. A company is using Microsoft Teams with Cisco Unified Border Element integration, but the administrator sees a one-way audio issue with Microsoft Teams. The administrator must modify the SIP profile to send the proper information on the SDP for IP address for media to match the internal and external interface. Which set of commands resolves the issue?

An administrator deployed a third-party H.323 gateway in a voice environment, but users report call failures when using features like call hold or call transfer. What are two reasons that these features fail? (Choose two.)

What are two functions of the metadata in SIP recording? (Choose two.)

Refer to the exhibit. An administrator configured Device Mobility but is receiving reports that local calls are failing when a user takes their device from the RTP location to the Charlotte location. The administrator confirmed that the correct subnet is configured under the Device Mobility info page. In addition, the roaming device pool has the correct Device Mobility calling search space selected. Which configuration change resolves the issue?

Refer to the exhibit.

A user dials 84969010 and observes that the call is not routed immediately. The administrator notices that after matching the fixed-length translation pattern, the call hits the \+! pattern and waits for interdigit timeout What should be configured to ensure that the call routes out immediately?

Refer to me exhibit.

A user cannot access Extension Mobility even after clicking the services button and selecting EM service. There is nowhere to place the username and password to sign In for this service. What Is the cause of the issue?

Some users report having issues dialing some external numbers when traveling to other locations within the company. The company has five locations in five cities in one country and has an egress gateway in each location for TEHO. The configuration has no specific entry stating that the roaming users are using the local gateway, but calls are going out. How is a verification of the call routing in such a specific configuration performed to further identify the problem?

Refer to the exhibit. Calls from users to the PSTN in an organization get disconnected with a 408 Request Timeout when the called party is unavailable to pick up the call. Which solution must be used to resolve this challenge?

ABC company has decided to implement hunt groups to help distribute calls between members. In order to implement this, administrator must configure hunt list, hunt group, and line groups on Cisco UCM. Which distribution algorithms should the administrator implement?

A Collaboration engineer wants to deploy Global Dial Plan Replication for advertising its global dial plan data, including the global dial plan data that was configured locally and any data that was learned from other clusters. The engineer is configuring the inter-cluster lookup service on the Cisco UCM and activated the ILS service and configured the cluster IDs.

What is the next step in the configuration?

An administrator is attempting to set up redundancy to allow users to make calls even if all Cisco UCM nodes go down or are unreachable by the IP phones.

Which feature must the administrator configure to accomplish this goal?

An administrator is troubleshooting call failures on an H.323 gateway via the CLI. To see signaling for media and call setup, which debug must the Administrator turn on?

An engineer has a hunt group with some overflow and many calls are going to voicemail. To reduce the number of calls forwarded to voicemail, the engineer must create Call Queuing to make callers wait before going to voicemail. How will Call Queuing affect Forward Hunt No Answer and Forward Hunt Busy?

An engineer is configuring a call park feature in Cisco Unified Communications Manager Express. Which command does the engineer use to ensure that the call is reverted to the user after 60 seconds?

Refer to the exhibit. During a troubleshooting session, an engineer was presented with this call flow output diagram after a user reported issues with a call via the SIP ITSP to a counterpart. What is occurring with this call flow?

Refer to the exhibit.

An administrator received reports that users do not hear a ringback when they dial specific external numbers. For example, the Cisco Unified Border Element receives a delayed offer invite from Cisco UCM and responds with the 183 session progress in the exhibit. Assume that the PSTN is responsible for generating ringback in these problematic scenarios. Which action resolves the issue?

Why would RTP traffic that is sent from the originating endpoint fail to be received on the far endpoint?

A network engineer designs a new dial plan and wants to block a certain range of numbers (8135100 through 8135105). What is the most specific route pattern that can be configured to block only the numbers in this range?

When a third-party SIP Phone System is dialed inbound across a Cisco Unified Border Element, DTMF is failing. The third-party vendor accepts only out-of-band DTMF. Which configuration should be added to the outgoing dial peer to resolve this issue?

A newly deployed site in Pennsylvania uses SIP-to-SIP legs on a Cisco Unified Border Element. The administrator wants to match the incoming dial peer based on the calling number. Which configuration is needed in the dial-peer?

Refer to the exhibit. A collaboration engineer is troubleshooting an issue where a user of a Cisco UCM IP phone reports failed calls when trying to dial out to the PSTN. Which action resolves the issue?

A customer reports audio quality issues between video endpoints in the HQ location in California and one of the branches in Texas. Which two actions must RTCP take to troubleshoot this issue? (Choose two.)

Which description of RTP timestamps or sequence numbers is true?

An engineer must configure a secure SIP trunk with a remote provider, with a specific requirement to use port

5065 for inbound and otubound traffic. Which two items must be configured to complete this configuration? (Choose two.)

A company was looking at the IT charges and saw many long-distance and international calls primarily to sites in North America and around the world. The administrator wants to optimize the PSTN expense. Which dial plan configuration reduces PSTN connectivity charges by using the IP network to bring the egress point to the PSTN as close as possible to the called number?

Calls to a particular extension are not routing to voicemail. The user reaches the voicemail system from the handset by pressing the Messages button Which configuration parameter causes this problem?

An administrator sees the voice register pool 1 command in a Cisco UCME configuration. Which configuration is occurring in this section?

Where is the dtmf-relay command configured on Cisco Unified Border Element?

Which two types of distribution algorithm are within a line group? (Choose two.)

When the services key is pressed Cisco Extension Mobility does not show up. What is the cause of the issue?

Which two statements are correct with respect to the Client Matter Code setting in the route pattern configuration? (Choose two.)

Which top-level IOS command is needed to begin the configuration of a Cisco Unified Communications Manager Express gateway to enable phones to be registered via SIP?

A company wants to use a Cisco phone system without the need for a local generic server. It is maximum 30 phones using a vendor-independent, industry-standard call protocol. What is the first command that must be entered to add this type of phone when registering a Cisco phone to this device?

Refer to the exhibit.

While troubleshooting call failures on the Cisco Unified Border Element, an administrator notices that messages are being sent to the service provider, but there is no response The administrator later learns that this SIP provider does not support PRACK. Which header should be removed from the SIP message to resolve this issue?

Configure Call Queuing in Cisco Unified Communications Manager. Where do you set the maximum number of callers in the queue?

Which call pickup feature allows users to pick up incoming calls in a group that is associated with their own group?

When you troubleshoot H.323 call setup, which message informs you that the called party is being notified about the call?

The same digits sent in OOB, as well as in-band on the Cisco Unified Border Element, are being interpreted as duplicate digits by the receiving end. Which configuration must an engineer implement to resolve this issue?

Cisco UCM has 100,000 entries in the database learned through the ILS Service. Parameter ILS Max Number of Learned Objects in Database value is set to 100,000. What will happen to learned data when the service parameter value is reduced to 50,000?

Refer to the exhibit.

ILS has been configured between two hubs using this configuration. The hubs appear to register successfully, but ILS is not functioning as expected. Which configuration step is missing?

In Cisco Unified Communications Manager, which tool do you use to check SIP traces?

Refer to the exhibit.

An engineer is troubleshooting an issue where inbound calls to Cisco UCM with early media fail to establish. While investigating the issue, the engineer finds that Cisco UCM is set to require a PRACK. but the Cisco Unified Border Element is not sending it. Which command is causing this issue?

An administrator is configuring Cisco UCM and the system to send *.webex.com traffic to a Cisco UCM Session Management Edition cluster. The administrator wants to limit which endpoints can reach *.webex.com. Which two items must the administrator configure for the SIP route pattern? (Choose two.)

Refer to the exhibit. An engineer deploys CAC to Cisco UCM. UptofiveG.711 calls must be supported on the WAN link between Site A and Site B. Users report that only four concurrent calls are possible between Site A and Site B. Why isn't the filth concurrent call successful?

A user’s phone is already configured for Single Number Reach, and the user wants a feature to move an active call from a mobile phone to a desk phone and vice-versa. As an administrator, which additional configuration should be made to fulfill the user’s request?

A company is experiencing an issue where calls from the Cisco UCM via Cisco Unified Border Element to the ITSP fail with a “500 server internal error” right after a 183 session in progress is sent back from the ITSP. What must be enabled to resolve the issue?

What are two configureation features of the Client matter code setting in the route pattern configuration? (Choose two.)

Refer to the exhibit. An engineer is troubleshooting an issue where inbound Calls are failing after they transferred. The provider reports that update is not supported, and this is causing the calls to fail. Which command should resolve this issue?

Refer to the exhibit. An administrator troubleshoots an issue where each user's 4-digit directory number is presented as the calling number when dialing out to the PSTN. This 4-digit calling number prevents the external user from calling the internal user back. Which two actions must the administrator perform to resolve the issue? (Choose two.)

An engineer is troubleshooting local ringback on a Cisco SIP gateway The gateway is not ignoring the SIP 180 response with SDP from the service provider, and the far end device is sending the 180 with SDP to play ringback from the IP address specified m the SDP Which configuration change must be made on the gateway to resolve the issue?

An engineer configured extension mobility to allow users to roam between phones while taking their numbers and specific device settings with them. Users are now getting "Error:- XML Error [4| Parse Error" on their phones. Which action will resolve this issue?

The SIP session refresh timer allows the RTP session to stay active during an active call. The Cisco UCM sends either SIP-INVITE or SIP-UPDATE messages in a regular interval of time throughout the active duration of the call. During a troubleshooting session, the engineer finds that the Cisco UCM is sending SIP-UPDATE as the SIP session refresher, and the engineer would like to use SIP-INVITE as the session refresher. What configuration should be made in the Cisco UCM to achieve this?

Refer to the exhibit. An engineer troubleshoots why a new SIP trunk does not come up on Cisco UCM. Which action resolves this issue?