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Which description of the function of call handlers in Cisco Unity Connection is true?
An administrator configures the voicemail feature in a Cisco collaboration deployment. The user mailboxes must be configured when the Cisco Unity Connection server is configured. Which action accomplishes this task?
Which actions required for a firewall configuration on a Mobile and Remote Access
through Cisco Expressway deployment?
In Cisco UCM, an engineer must create a new SIP route pattern to allow ccnp.cisco com for all internal callers The internal callers have a calling search space named CSSJNTERNAL that includes the partition named PTJNTERNAL If allowed, the calls must be routed to a SIP trunk named SIP_CISCO_TRK. Drag and drop the values from the left onto the corresponding fields on the right.
Which two configuration elements are part of the Cisco UCM toll-fraud prevention?(Choose two.)
An engineer is going to redesign a network, and while looking at the QoS configuration, the engineer sees that a portion of the network is marked with AF42. Which type of traffic is marked with this tag?
Where is Directory Connector hosted in a Cisco Webex Hybrid Services deployment?
A Cisco voice gateway is configured to use a sip-kpml DTMF relay in global settings. A new SIP dial peer is configured for a third-party application that only supports an in-band DTMF relay. Which commands must an engineer run on the dial peer?
Which device is a Cisco IP Phone 8800 series phone registered in, if it was registered using Mobile and Remote Access?
Which two access layer switches provide support to provide high-quality voice and take advantage of the full voice feature set. To provide high-quality voice and take advantage of the full voice feature set, which two access layer switches provide support? Choose two
Which DiffServ value must be used to identify and classify audio and video from Cisco Telepresence endpoints according to the Cisco dual video queue approach?
An engineer is trying to add a new subscriber to the cluster of Cisco UCM. and the synchronization is failing. The engineer obtained the output from the publisher and noticed the error Based on the output, what is the issue?
A collaboration engineer is configuring the QoS trust boundary for Cisco UCM voice and video conferencing. Which two trust boundary configurations are valid? (choose two)
An engineer troubleshoots a Cisco Jabber login problem on a Windows PC. The login fails with the error message "Cannot find your services automatically. Click advanced settings to set up manually " Which action should the engineer take first?
Which congestion management mechanism must be used to reduce VoIP packet drops?
Refer to the exhibit. An engineer configures a VoIP dial peer on a Cisco gateway. Which codec is used?
What must be modified on the administration page in Cisco UCM when designing layered security?
A customer reports that the Cisco UCM toll-fraud prevention does not work correctly, and the customer is receiving charges for unapproved international calls as a result. Which two configuration changes resolve the issues? (Choose two.)
During the Cisco IP Phone registration process, the TFTP download (ails. What are two reasons (or this issue? (Choose two.)
Refer to the exhibit. Endpoint A calls endpoint B. What is the only audio codec that is used for the call?
Which two recommendations are made to optimize Cisco UCM configuration to reduce the number of toll fraud incidents in an organization? (Choose two.)
Location-based call admission control is used in Cisco UCM to control the amount of bandwidth allowed between predefined locations. What must be considered when calculating the number of calls that can be made?
Refer to the exhibit There is a call flow between Phone A and Phone B Phone B (holder) places Phone A (holder) on hold Which MRGL and Audio Source are played to Phone A?
Drag and drop the steps from the left into order on the right to activate self-provisioning services in Cisco UCM.
An engineer with ID0123456789 is designing a new dial plan for a customer that has offices in several countries on four continents around the world. This client also wants to integrate with a Microsoft Lync backend. Which dial plan type does the engineer recommend?
What is a capability of the call forwarding feature in a Cisco Webex dial plan?
An engineer is configuring IP telephony. The network relies on DHCP to provide TFTP server addresses to the endpoints. Policy requires the endpoints to receive two server addresses. Which DHCP option must be configured?
An engineer wants to manually deploy a CISCO Webex DX80 Video endpoint to a remote user. Which type of provisioning is configured on the endpoint?
Which two steps are required for bulk configuration transactions on the Cisco UCM database utilizing BAT? (Choose two.)
Refer to the exhibit. Which codec should an engineer select for a call mode between “Dallas- REG” & “Austin-REG”?
A company has an excessive number of call transfers to local and long-distance PSTN from Cisco Unity Connection voicemail. Which action in the Cisco Unity Connection restriction table resolves this issue?
An administrator executes the debug isdn q931 command while debugging a failed call. After a test call is placed, the logs return a disconnect cause code of 1. What is the cause of this problem?
An engineer must configure a new route pattern. When a user dials 9-555-555-5555, only the last 10 digits must be sent to the gateway. All transformations must be done at the route pattern level. Which route pattern must the engineer use?
Refer to the exhibit. Unanswered calls do not reach the voicemail associated with the phones Instead, callers receive the default greeting Which action fixes the configuration?
Refer to the exhibit. An administrator is attempting to register a SIP phone to a Cisco UCM but the registration is failing. The IP address of the SIP Phone is 10.117.34.222 and the IP address of the Cisco UCM is 10.0.101.10. Pings from the SIP phone to the Cisco UCM are successful. What is the cause of this issue and how should it be resolved?
Which mark is used when the Attendant Console Client application and the Cisco TSP send their traffic?
An engineer must manually provision a Cisco IP Phone 8845 using SIP. Which two fields must be configured for a successful provision? (Choose two.)
When a new SIP phone is registered to Cisco Unified communications Manager, it keeps failing and showing an “unprovisioned” error message in the phone display. Which problem is a possible cause of this issue?
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Guidelines
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This is a lab item in which tasks will be performed on virtual devices.
• Refer to the Tasks tab to view the tasks for this lab item.
• Refer to the Topology tab to access the device console(s) and perform the tasks.
• Console access is available for all required devices by clicking the device icon or using the tab(s) above the console window.
• All necessary preconfigurations have been applied.
• Do not change the enable password or hostname for any device.
• Save your configurations to NVRAM before moving to the next item.
• Click Next at the bottom of the screen to submit this lab and move to the next question.
• When Next is clicked, the lab closes and cannot be reopened.
Topology
Tasks
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The operations team started configuring network devices for a new site.
Complete the configurations to achieve these goals:
1. Ensure that port channel Po1 between DISTRO-SW01 and DISTRO-SW02 is operational using the LACP protocol. Configuration changes for this task must be made on DISTRO-SW01.
2. Ensure that traffic on VLAN 10 is carried as untagged traffic between DISTRO-SW01 and DISTRO-SW02.
3. Complete the Rapid-PVST+ configuration on DISTRO-SW2 by ensuring it it the secondary root switch for all VLANs in the range of 1 to 1005.
DISTRO-SW01
DISTRO-SW02
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According to the QoS Baseline Model, drag and drop the applications from the left onto the Per-Hop Behavior values on the right.
When a remote office location is set up with limited bandwidth resources, which codec would allow the most voice calls with the limited bandwidth?
A user reports that when receiving an inbound call on their IP Phone from the PSTN they are unable to transfer this call to another PSTN number What is the reason for this failure?
An engineer configures a Cisco Unified Border Element and must ensure that the codecs negotiated meet the ITSP requirements. The ITSP supports G.7llulaw and G.729 for audio and H.264 for video. The preferred voice codec is G.711. Which configuration meets this requirement?
An engineer configures Cisco UCM to prevent toll fraud. At which two points does the engineer block the pattern in Cisco UCM to complete this task? (Choose two.)
A company wants to provide remote users with access to its on-premises Cisco collaboration features. Which components are required to enable Cisco Mobile and Remote Access for the users?
A network engineer must convert an inbound number 14085551111 when it reaches Cisco UCM and then converts it to an internal extension 3022, so it can ring to a specific desk. Which action meets this requirement?
Exhibit.
Refer the exhibit. A collaboration engineer needs to replace the original, single NTP
server that was configured during the inital install of a Cisco UCM server. What is the first
step to accomplish this task?
A collaboration engineer must optimize the dial plan within Cisco UCM. There are multiple remote sites. And each site has its own route patterns and local gateways. What should the engineer do on the cisco UCM to optimize the dial plan?
What is the maximum one-way packet loss and jitter for voice before quality issues arise?
An engineer is configuring a BOT device for a Jabber user in Cisco Unified Communication Manager. Which phone type must be selected?
An administrator configures Cisco UCM to use UDP for SIP signaling and finds that an endpoint cannot make calls. Which action resolves this issue?
Which two functionalities does Cisco Expressway provide in the Cisco Collaboration architecture? (Choose two.) MGCP gateway registration
Users want their mobile phones to be able to access their cisco unity connection mailboxes with only having to enter their voicemail pin at the login prompt calling pilot number where should an engineer configure this feature?
A Company s employees have been complaining that they have been unable to select options on the internal IVR of the help desk. IT support has been given Cisco UCM traces and below is the snippet of the SDP of the INVITE packet.
How is this issue resolved?
Which two conditions must a user meet to provision a new device using the self-provisioning feature? (Choose two.)
Refer to the exhibit.
A customer reports that MTP resources are being used in the recently deployed Cisco UCM and wants no MTP resources to be used. Cisco UCM SIP trunk configuration does not have the MTP Required box checked Which configuration change resolves the issue?
Refer to the exhibit. What is the result of applying these two rules to a voice translation profile for use with an ISDN T1 PRI on a Cisco Voice Gateway?
Which two types of trunks can be used when configuring a hybrid Local Gateway for Cisco Webex Calling? (Choose Two.)
A user dials 9011841234567 to reach Vietnam. Which steps send the call to the PSTN provider as 011841234567?
A)
B)
C)
D)
Refer to the exhibit.
https://i.postimg.cc/wMYy0Fhm/image.png
Drag and drop the flow step labels from the left into the correct order on the right to establish this call flow:
• User 1 calls user 2.
• User 2 answers the call
• user 2 disconnects the call
A Cisco Unity Connection administrator configures LDAP integration and performs a full LDAP sync. The administrator must add all users with mailboxes from the LDAP directory to Unity Connection. What must the administrator do in Cisco Unity Connection Administration?
The chief officer at a company must reduce collaboration infrastructure costs by onbording all on-permises equipment to the cloud by using CISCO Webex Control Hub. Administrators need the ability to manage upgrades and set up hot desking for on-premises devices.
Which action must be taken before on boardng devices by using the Control Hub?
Endpoint A is attempting to call endpoint B. Endpoint A only supports G.711ulaw with a packetization rate of 20 ms, and endpoint B supports packetization rate of 30 ms for G.711ulaw. Which two media resources are allocated to normalize packetization rates through transrating? (Choose two.)
A customer is deploying a SIP IOS gateway for a customer who requires that in-band DTMF relay is first priority and out-of-band DTMF relay is second priority. Which 10$ entry sets the required priority?
Which two steps should be taken to provision a phone after the Self-Provisioning feature was configured for end users? (Choose two.)
An administrator needs to create a partial PRI consisting of the first seven timeslots available. Which configuration snippet configures the ISDN E1 PRI for this task?
Users dial a 9 before a 10-digit phone number to make an off-net call All 11 digits are sent to the Cisco Unified Border Element before going out to the PSTN The PSTN provider accepts only 10 digits. Which configuration is needed on the Cisco Unified Border Element for calls to be successful?
An engineer configures local roule group names to simplify a dial plan. Where does the engineer set the route groups according to the local route group names that are configured?
On which protocol and port combination does Cisco Prime Collaboration receive notifications (Traps and InformRequests) from several network devices in the Collaboration infrastructure for which it has requested notifications?
What is the purpose of bandwidth management when designing a Cisco collaboration solution?
An administrator installed a Cisco Unified IP 8831 Conference Phone that is failing to register. Which two actions should be taken to troubleshoot the problem? (Choose two.)
Which data security feature is included with the Pro Pack for Cisco Webex Control Hub?
Refer to the exhibit. The translation rule is configured on the voice gateway to translate DNIS. What is the outcome if the gateway receives 0255-343-1234 as DNIS?
A collaboration engineer adds a voice gateway to Cisco UCM. The engineer creates a new gateway device in Cisco UCM. selects VG320 as the device type and selects MGCP as the protocol What must be done next to add the gateway to the Cisco UCM database?
Refer to the exhibit. The SDP offer/answer has been completed successfully but there is no DTMF when users press keys. What is the cause of the issue?
An administrator needs to help a remote employee make a free call to an international destination. The administrator calls the employee, then conferences in the international party. The administrator drops the call, and the employee and the international party continue their conversation. Which action prevents this type of toll fraud in the Cisco UCM?
An engineer must deploy the Cisco Webex app to a Virtual Desktop Infrastructure (VDI) environment and support full-featured meetings. Which action must the engineer take to meet these requirements?
Which command in the MGCP gateway configuration defines the secondary Cisco UCM server?
During a conference call, lhe CTO of a company adds an external user to the call. The CTO leaves at the end of the call, but the external user stays on and dials out to a premium rate number. Several weeks later, the CTO receives an unexpectedly high phone bill. The CTO decides to Implement an Ad Hoc conference restriction. Which parameters must be adjusted?
A customer enters no IP domain lookup on the Cisco IOS XE gateway to suppress the interpreting of invalid commands as hostnames Which two commands are needed to restore DNS SRV or A record resolutions? (Choose two.)
An engineer is trying to implement a new IP phone system in a company The phones connected to the internal network are reporting a status of "unknown " There is no firewall between the Cisco UCM and the phones What is a possible reason for the unknown status?
Which Cisco Unity Connection call management element can be used to answer calls, provide callers with a list of menu options, and transfer calls?
What are the QoS requirements for voice and video calls over an a Cisco MPLS VPN?
Refer to the Exhibit.
Which command is required to allow this media resource to handle Video Media streams?
Which two protocols are proxied over an Expressway-E/C pair when a Mobile and Remote Access login including phone services is performed? (Choose two.)
Refer to the exhibit. Which route pattern can the Cisco UCM administrator apply to the configuration to allow calls to "1306.1316.1326,13*6.13#6” only?
An engineer is configuring a Cisco Unified Border Element to allow the video endpoints to negotiate without the Cisco Unified Border Element interfering in the process. What should the engineer configure on the Cisco Unified Border Element to support this process?
Refer to the exhibit.
In Cisco UCM, an engineer must create a new SIP route pattern that must be reachable by all internal callers. The internal callers have a calling search space named CSSJNTERNAL that includes a partition named PTJNTERNAL. The SIP trunk has a calling search space named CSS_SIP_RP that includes the two partitions named PT_SIP_INTERNAL and PT_SIP_LOCAL What must be used as the route partition for the SIP route pattern?
An engineer is deploying the Webex app on a Microsoft Windows computer that has multiple user accounts. Which CLI argument allows the engineer to Install the application as a "per machine" Installation?
An engineer configures a SIP trunk for MWI between a Cisco UCM cluster and Cisco Unity Connection. The Cisco UCM cluster fails to receive the SIP notify messages. Which two SIP trunk settings resolve this issue? (Choose two.)
Which option must be used when configuring the Local Gateway for a Cisco Webex Calling trunk?
When setting a new primary DNS server in the Cisco UCM CLI what is required for the change to take affect?
Which two features will access layer switches provide support providing high-quality voice and taking advantage of the full voice feature set? (Choose two.)
On a Cisco Catalyst Switch, which command is required to send CDP packets on a switch port that configures a Cisco IP phone to transmit voice traffic in 802.10 frames, tagged with the voice VLAN ID 221?
Refer to the exhibit. What is the registration state of the analog port in this debug output?
Refer to the exhibit. An engineer configures ISDN on a voice gateway. The provider confirms that the PRI is configured with 10 channels the engineer ordered and is working from the provider side, but the engineer cannot get a B-channel to carry voice. The rest of the configuration for the serial interface and voice network is functioning correctly. Which actions must be taken to carry voice?
Which settings are needed to configure the SIP route pattern in Cisco Unified Communications Manager?
Refer to the exhibit An engineer is troubleshooting codec negotiation between two Cisco phones in different branch offices that connect over a WAN Which codec is used for the call?
By default. IP phones upgrade their images using the HTTP Service from the TFTP Server integrated into one or more of the call processing platforms. Which Port / Transport Protocol does this service use?
An engineer must configure codec on a Cisco Unified Border Element to prefer the G.711 ulaw and use G.711 codec as the
next The engineer logs In to the CUBE, enters the dial.peer configuration level, and runs the voice-class codec 100 command. Which set of commands completes the configuration?
Which TCP port is used by default for SIP OAuth on a Cisco UCM server when using Mobile and Remote Access?
TESTED 01 Jan 2026
