Which two resource selection criteria are available for a chat Contact Service Queue? (Choose two.)
Where are Cisco Unified CCX users managed and their data stored when deployed with Cisco Unified
Communications Manager Express?
Which two Cisco Unified CCX steps invoke another Cisco Unified CCX application script? (Choose two.)
Which three statements describe the importing of contacts into a Cisco Unified Contact Center Express
campaign? (Choose three.)
What is the maximum number of concurrent agent web chat sessions that are supported on the highest class server?
What is the maximum number of agents that can be supported by Cisco Unified CCX 8.0 when deployed with Cisco Unified Communications Manager?
Which Cisco Unified Contact Center Express platform set supports the use of an embedded Internet browser within the Cisco Agent Desktop?
A Cisco Unified CCX deployment is licensed for 120 agent seats, out of which 70 agents log in as chat agents via an independent browser. How many agents will be able to service voice calls via Cisco Agent Desktop in this scenario?
Which of the following is not an input that is required when you install Cisco Unified CCX?
Which two Cisco Unified CCX steps should you use if you want to send an HTTP message? (Choose two.)
A customer purchases 200 Cisco Unified Center Express Premium agent seats in order to run a 30-port
outbound IVR campaign, which two addition items must the customer purchase?
Which tab on the Cisco Finesse agent desktop hosts the gadget for agents to accept or initiate a call?
Which three operations can be performed within the Cisco Finesse IP Phone Age (IPPA)? (Choose three.)
Which three options cannot be validated using the Cisco Unified Communications Sizing Tool in a Cisco
Unified CCX deployment configuration? (Choose three.)
Which three components are installed from the Cisco Unified CCX Installer media? (Choose three.)
What is the maximum number of agent web chat sessions that is supported on the highest class server?
Which two items are automatically installed on the Cisco Unified CCX server by the Cisco Unified Contact
Center Express Installer? (Choose two.)
A customer purchases 200 Cisco Unified CCX Premium agent seats.
Which two additional items must the customer purchase to be able to run a 30-port outbound IVR campaign? (Choose two.)
What information from the first node is used as the secret key during second node installation?