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Apple-Device-Support Apple Device Support Exam (SUP-2024) Questions and Answers

Questions 4

Select the setting in the sidebar that you should use to turn on FileVault.

Apple-Device-Support Question 4

Options:

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Questions 5

What MUST you do before you reach the macOS Recovery options when your Mac with Apple silicon has FileVault or Activation Lock turned on?

Options:

A.

Access the Startup Security Utility and enter the administrator's six-digit passcode to unlock the system.

B.

Enter the FileVault recovery key, then select an administrator user account.

C.

Log in using the administrator's Apple ID and two-factor authentication.

D.

Select one of the displayed administrator accounts, then provide the account's password.

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Questions 6

Select Four.

What file system formats are available in Disk Utility on a Mac

Options:

A.

APFS

B.

NTFS

C.

Mac OS Extended

D.

ExFat

E.

GFS

F.

MS-DOS (FAT)

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Questions 7

Which iPadOS feature should you configure to hide your personal email in the Mail app while you're at work?

Options:

A.

Do Not Disturb

B.

Focus filter

C.

Shortcut automation

D.

Focus schedules

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Questions 8

You are trying to connect a podcast mic to your mac. You go into Sounds, but the mic isn't appearing an as option. Where else can you check to see if the mic is properly connected to your mac?

Options:

A.

System Information > Hardware

B.

System Information > Devices

C.

System Settings > Printers & Devices

D.

System Settings > Hardware

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Questions 9

Which Apple technology lets you wirelessly connect to a printer without downloading or installing any drivers?

Options:

A.

AirPrint

B.

Printer Sharing

C.

ePrint

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Questions 10

ACME, Inc.'s administrators are planning to switch to an eSIM exclusive environment. Users are upgrading their iPhone with models that support ONLY eSIM.

Which feature MUST ACME'S carrier support so that users can seamlessly continue to use their lines with eSIM-only iPhone models?

Options:

A.

eSIM Plan Transfer

B.

eSIM Quick Transfer

C.

eSIM Convert

D.

eSIM Carrier Transfer

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Questions 11

Where do you go to tell if an iPad has an MGM solution installed?

Options:

A.

Privacy & Security > Device Management

B.

General > Profiles & Device Management

C.

Privacy & Security > Analytics & Improvements

D.

General > VPN & Device Management

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Questions 12

After Krista installed some new apps, her Mac became slow and unresponsive. She asks if you can help resolve the issue. Which resource should you use to examine processes running on Krista's Mac and check how they're affecting its performance?

Options:

A.

Console

B.

Diagnostic Reporting

C.

Activity Monitor

D.

System Information

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Questions 13

You're experiencing odd behavior with a Custom App on your iPad.

How should you gather information about the app issue?

Options:

A.

Turn on debug logging.

B.

Open Apple Configurator for iPhone and run diagnostics.

C.

Turn on advanced analytics.

D.

Gather a sysdiagnose.

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Questions 14

Which troubleshooting steps should you follow if Quick Start does NOT automatically discover the other device?

Options:

A.

Restart both devices and try again.

B.

Turn off Bluetooth and Wi-Fi to avoid interference when discovering devices.

C.

Connect both devices to Wi-Fi and make sure that they're placed near each other.

D.

On your current device, go to Settings > Bluetooth and select your new device from the list of options.

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Questions 15

Scenario

You're troubleshooting a third-party app that frequently quits on your Mac. You've determined that the issue occurs across all user accounts.

What should be your next step in troubleshooting the app's issue?

Options:

A.

Create a new file.

B.

Upgrade to the latest version of the app.

C.

Remove the -/Library/Preferences/application name preference file.

D.

Reinstall or upgrade macOS.

E.

Troubleshoot application preferences.

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Questions 16

Select two.

What methods can you use to lock notes in the Notes app?

Options:

A.

Custom Notes Password

B.

PIN

C.

Apple ID password

D.

Mac Login Password

E.

Face ID

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Questions 17

Which wireless feature allows you to use your iPhone to provide wireless internet access to your Mac without a password?

Options:

A.

Preferred Networks

B.

Auto Locations

C.

Instant Hotspot

D.

Carrier Services

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Questions 18

You're reviewing the manual page for the defaults command in Terminal.

What should you do to exit a manual page in the Terminal window?

Options:

A.

Press the Esc key

B.

Press the Control-X keys

C.

Type Exit and Press the Return key

D.

Press the Q key

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Questions 19

ACME, Inc. wants to ensure that iPhone and iPad backups created with Apple Configurator on a Mac are encrypted and protected with a password. Which action in Apple Configurator should you select to create password encrypted backups?

Options:

A.

Actions > Prepare, then select Encrypt Backups

B.

Actions > Apply > Backup Password

C.

Actions > Advanced > Encrypt

D.

Actions > Advanced > Enable Encrypted Backups

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Questions 20

How many incorrect password attempts does a Managed Apple ID allow before you're locked out of the account?

Options:

A.

Seven

B.

Five

C.

Three

D.

Ten

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Questions 21

Select the setting in the sidebar that you should use to turn on Lockdown Mode.

Apple-Device-Support Question 21

Options:

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Questions 22

Which tool should you use to determine if an app is causing your Mac to be sluggish or unresponsive?

Options:

A.

Console

B.

Disk Utility

C.

System Information

D.

Activity Monitor

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Questions 23

Scenario

Melody's Mac has multiple printers configured.

Where in System Settings should you go to determine if her printers were configured manually or by an MDM solution?

Options:

A.

Printers > Advanced

B.

Privacy & Security > Profiles

C.

Printers & Scanners > Advanced

D.

General > Sharing > Printer Sharing

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Questions 24

Scenario

You were asked to prepare to upgrade your organization's entire iPhone inventory to iOS 17. Your current inventory includes these devices:

• iPhone SE (2nd generation)

• iPhoneX

• iPhone SE (3rd generation)

• iPhone 6s

• iPhone 7

• iPhone 8

Select two responses.

Which two iPhone models should you replace to prepare for the iOS 17 upgrade?

Options:

A.

iPhone X

B.

iPhone7

C.

iPhone 6s

D.

iPhone SE (2nd generation)

E.

iPhone SE (3rd generation)

F.

iPhone8

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Questions 25

What are Pencil Model 2 compatible with?

Options:

A.

iPad Pro 11-inch (1st generation and later)

B.

iPad Pro 12.9-inch (3rd generation and later)

C.

Pad mini (6th generation)

D.

iPad Air (4th generation and later)

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Questions 26

What are three reasons that a warning icon might appear in the Security Recommendation window for a password in Passwords settings?

Options:

A.

The password hasn't been updated in the last 90 days.

B.

The password is reused on another website.

C.

The password appeared in a data leak.

D.

It's a commonly used password or it's easily guessed.

E.

You have multiple or duplicate passwords listed for the website.

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Questions 27

Guillermo is a designer for ACME, Inc. He uses his 12.9-inch iPad Pro to create marketing materials and do color grading.

Which iPadOS feature should Guillermo use to allow his 12.9-inch iPad Pro to accurately display colors for common color standards?

Options:

A.

Display Zoom

B.

True Tone

C.

ColorSync

D.

Reference Mode

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Questions 28

If you need to sync data from iCIoud to your Windows PC, what must you do?

Options:

A.

Download iCIoud for Windows from the Microsoft Store.

B.

Airdrop the files to your PC.

C.

Download the files and send them to your PC manually.

D.

Download iCIoud on your PC and manually start the transfer.

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Questions 29

Which three peripherals can you share between iPad and Mac when using Universal Control?

Options:

A.

Trackpad

B.

Apple Pencil

C.

Keyboard

D.

Touch ID

E.

Mouse

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Questions 30

How many times can you enter your iPhone passcode wrong before your account is disabled?

Options:

A.

Five

B.

Ten

C.

Three

D.

Six

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Questions 31

ACME, Inc. wants all users to see mounted servers in the Finder by default.

Which terminal command should you use to modify the Finder preferences to display mounted servers?

Options:

A.

defaults read com.apple.finder ShowMountedServersOnDesktop true

B.

defaults cat com.apple.finder ShowMountedServersOnDesktop true

C.

defaults write com.apple.finder ShowMountedServersOnDesktop true

D.

defaults append ShowMountedServersOnDesktop com.apple.finder true

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Questions 32

Scenario:

Ozzy contacted you about issues obtaining 5G service on his iPhone. You confirmed that his device is compatible with the carrier's 5G service, in a coverage area, and using the latest version of iOS. The carrier's support website indicates that a carrier settings update is needed to fully support its 5G service.

Where in Settings should you go to manually check for carrier settings updates on iPhone?

Apple-Device-Support Question 32

Options:

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Questions 33

Which VPN protocols can you manually configure in macOS System Settings?

Options:

A.

L2TP over IPSec, SSTP, and IKEv2

B.

L2TP over IPSec, Cisco IPSec, and IKEv2

C.

Wireguard, Cisco IPSec, and IKEv2

D.

L2TP over IPSec, Cisco IPSec, and OpenVPN

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Questions 34

How to access Emergency SOS on your iPhone?

Options:

A.

Press and hold the side button and one of the volume buttons until the appears.

B.

Press and hold the volume button and swipe down on your screen.

C.

Press the home button 5 times quickly.

D.

Press and hold the side button until the Emergency SOS slider appears.

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Questions 35

Match the Wi-Fi menu bar icons on the left to the descriptions on the right by dragging the responses to the correct target areas. Responses may be used once, more than once, or not at all.

Apple-Device-Support Question 35

Options:

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Questions 36

How do you quit out of a man page in Terminal Mac?

Options:

A.

less

B.

clear

C.

q

D.

esc

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Questions 37

Select the setting in the sidebar that you should use to turn on Find My on your Mac.

Apple-Device-Support Question 37

Options:

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Questions 38

How many times will Face ID attempt to recognize your face before asking for your passcode?

Options:

A.

Seven

B.

Ten

C.

Five

D.

Three

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Questions 39

Select the setting in the sidebar that you should you use to copy the password of a known Wi-Fi network.

Apple-Device-Support Question 39

Options:

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Questions 40

Select three responses.

Which three conditions might require you to enter your passcode instead of using Face ID?

Options:

A.

The passcode has been entered incorrectly 5 times.

B.

The device was in sleep for more than 8 hours.

C.

The device has just been turned on or restarted.

D.

The passcode hasn't been used to unlock the device in the last six and a half days and Face ID hasn't unlocked the device in the last 4 hours.

E.

The device hasn't been unlocked for more than 48 hours.

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Questions 41

Files App, what storage format does it support?

Options:

A.

EX-FAT

B.

NTFS

C.

MS-DOS (FAT)

D.

Mac OS Extended

E.

APFS

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Questions 42

How should you schedule an email to send in Mail on iPhone?

Options:

A.

Tap Settings > Mail > Schedule and configure the send date and time.

B.

Touch and hold the mail body and configure the send date and time.

C.

Touch and hold the send button and set the send date and time.

D.

Tap the calendar icon in the mail menu bar and configure the send date and time.

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Exam Name: Apple Device Support Exam (SUP-2024)
Last Update: Dec 3, 2024
Questions: 141

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