B2B-Commerce-Administrator Salesforce Accredited B2B Commerce Administrator (SP24) Questions and Answers

The field type that cannot be added as a Searchable field isC. Formula. Formula fields are calculated fields that do not store data themselves but rather display data based on the formula's logic and the values of other fields. Due to their dynamic nature and lack of stored data, they cannot be indexed or made searchable like other static field types.

To configure the checkout time-to-live in Salesforce B2B Commerce, an Administrator shouldD. Update TTL properties in Order Settings under Setup. This involves accessing the Order Settings in the Salesforce Setup menu and adjusting the Time To Live (TTL) properties, such as CheckoutTimeToLive, to define the duration for which a checkout session remains active before expiring.

To create variation products for bed items that vary by three different lengths, the Administrator shouldB. Create a custom field length_c, a variation attribute set, and a parent product. The custom field length_c will store the different lengths, the variation attribute set will organize these variations, and the single parent product will represent the base item from which the variations derive.

Within the Experience Site Administration Workspace, membership with an Experience Site can be established throughB. Permission Set GroupsandD. Permission Sets. These Salesforce features allow administrators to grant users access to Experience Sites by defining and assigning the appropriate permissions and access levels.

To meet the requirement that all orders over a certain amount be paid for using a credit card instead of a purchase order, the Administrator should start withB. Add decision logic to hide the option for purchase orders on orders that meet the criteria. This approach involves configuring the checkout flow to dynamically adjust the available payment options based on the order amount, ensuring compliance with the specified payment policy.

To add products, categories, and images in one step, an Administrator should use theB. CSV Import featurein Salesforce B2B Commerce. This feature enables the bulk upload of product information, including associated categories and images, streamlining the process of populating the storefront with new or updated product listings.

To ensure that all automated emails are sent from a "no-reply" email address, the Administrator should:

• B. Create an Org-Wide Email Address in Setup:This allows for the configuration of a default email address (such as a "no-reply" address) that will be used for all outgoing emails from the Salesforce org, ensuring consistency and controlling the reply behavior.

For investigating additional functionality around international taxation and credit card payments in Salesforce B2B Commerce, an administrator can exploreA. Salesforce Labs add-onsandD. AppExchange connectors. Salesforce Labs provides innovative solutions that can be used as is or customized, while AppExchange connectors offer pre-built integrations that extend the functionality of Salesforce B2B Commerce to meet specific business needs, including payment processing and tax calculations.

For implementing t-shirts that come in multiple sizes and colors, an Administrator shouldC. Create Product Variationsfor each size and color combination, andD. Create a T-Shirt Parent Productwhich will serve as the main product record from which all the variations derive. This setup allows for efficient management of product variations while providing a streamlined shopping experience.

Within the Commerce app, the two workspaces available areProduct (A)andContent Management (E). The Product workspace is dedicated to managing product catalogs, details,and variations, providing tools for Administrators to curate and organize their product offerings. Content Management is a workspace focused on the creation, management, and deployment of content across the commerce site, including marketing materials, informational content, and other web content. While Search (B), Commerce Reports (C), and Pricing (D) are critical aspects of B2B Commerce, they are typically managed through other sections or setups rather than being categorized as separate workspaces within the Commerce app.

The issue with the search index not reflecting recent product updates could be due to the automation triggering the search index rebuild too frequently. If the store search index is rebuilt more than five times per hour, as suggested in option(C), it can lead to performance issues and delays in updating the search results. This frequency can overwhelm the system, leading to a queue of rebuild operations that can't be processed in a timely manner, causing the search results to become outdated despite the updates to product records.

To migrate Store configurations from a development sandbox to a QA sandbox, an Administrator shouldUse Data Migration (A)to transfer configuration data and related records between environments.Export Store Configuration (D)is also a crucial step as it allows the Administrator to create a deployable package of the store's settings, which can then be imported into the QA environment.Apply Store Configuration (B)andPublish the Store (C)are actions taken after the configurations have been successfully migrated and are part of the setup process in the new environment, rather than the migration process itself.

To provide product-related information, an administrator can use:

• A. Document:This could include product manuals, specifications, or any other document that provides detailed information about the product.
• D. Image:High-quality images can be used to visually represent the product, its usage, or any specific features, contributing to a better understanding of the product for the buyer.

These content types are instrumental in delivering comprehensive product information, enhancing the buyer's journey by providing all necessary details to make an informed purchase decision.

To enable external buyers to view products on the storefront, the entities that typically do not require "Public Read Only" access arePrice Book (A)andProduct Media (D). Price Books, while crucial for defining product pricing, are usually managed and accessed by internal users rather than external buyers directly. Product Media, such as images and videos, are essential for product display but do not necessarily require direct access by external buyers as they are typically embedded within product pages or catalogs.Order Delivery Method (B)andCatalog(C), on the other hand, are more integral to the shopping experience and may require broader access levels to ensure external buyers can view available products and delivery options.

If the checkout process fails in the B2B store after adding the promotions subflow to the checkout flow template, the two possible reasons could beA. A new version of the checkout flow template has not been activated, meaning the changes have not been applied; andB. The Checkout page on the Experience Builder site is currently configured to run a different Checkout flow template, which does not include the promotions subflow.

Before the checkout flow is usable, the following two tasks need to be completed:A. Configure the Checkout flow in Flow Builder, which involves setting up the logic and steps for the checkout process; andD. Add the checkout flow to the Checkout Page in Experience Builder, which integrates the configured flow into the actual checkout page that users interact with during the purchasing process.

To set up Variation products in Salesforce B2B Commerce, an Administrator can navigate toProduct Workspace (A)andProducts (B)within the B2B Commerce App's navigation menu. The Product Workspace provides a comprehensive area for managing individual products and their variations, allowing for detailed configuration of product attributes and relationships. The Products section offers a broader view of all products, including the ability to access and manage variation relationships. While Catalogs (C), Entitlement Policies (D), and Commerce Setup (E) are important for overall store configuration, they are not the primary locations for setting up product variations.

An administrator should activate person accounts in a B2B Commerce org forA. To set up B2B2C Commerce in an existing B2B Commerce org, allowing the organization to cater to both business and individual consumers, andD. To enable individual buyers, providing a more tailored shopping experience for solo entrepreneurs or individual purchasers.

If a second administrator did not receive the welcome email for B2B Commerce, they can still access the store without changing the setup byLogging in from the Contact page in the Commerce app (C). This method allows administrators with existing Salesforce credentials to access the B2B Commerce environment directly through the Commerce app, bypassing the need for a welcome email. Additionally,Resetting the user's password from Setup and having the user login again (E)is a common workaround for access issues. This approach ensures that the user can reset their password and gain access to the store without relying on the initial welcome email. Checking Debug Logs (A), Enabling Guest Access in Experience Builder (B), and Logging in using the link in the More Information section of the Store page (D) are not standard practices for this particular scenario.

To determine which price is shown to customers with multiple price books assigned, an Administrator should useC. Pricing Strategies. Pricing Strategies in Salesforce B2B Commerce allow administrators to define rules and criteria for selecting the appropriate price book for a customer, ensuring that the correct prices are displayed based on the customer's attributes and the business's pricing policies.

To modify the account or person account associated with the OrderSummary without Salesforce Order Management licenses, it's necessary thatC. The OrderLifeCycleType field on the associated OrderSummary is set to UNMANAGED, indicating that the order is not being managed by Salesforce Order Management, andD. The user executing this action has either the "Edit Unmanaged Order Summaries" or "B2B Commerce Integrator user" system permission, granting them the ability to make changes to unmanaged orders.

To use an approved entity in a CRM collection, an Administrator must set up aCRM List view (C). This setup enables the organization of entities such as contacts, accounts, or custom objects within the CRM to be part of targeted collections, facilitating segmentation and targeted actions. The CRM List View provides a framework for defining the criteria and filters that determine which records are included in a collection, supporting personalized and efficient CRM strategies. Global (A), Sales (B), and Service (D) List Views are also used within Salesforce but are tailored for broader or different contexts than CRM collections.

For Buyer Managers on the storefront, the appropriate profile or permission set is typicallyB2B Commerce User (D). This profile or permission set is designed to provide the necessary permissions for users to perform tasks related to managing purchases, viewing orders, and accessing account-specific pricing and products. The B2B Commerce User role encompasses the functionalities needed by Buyer Managers to efficiently manage their purchasing activities within the B2B Commerce environment.

To ensure that guest users have read access to the Product object, an Administrator shouldB. Modify the guest user profile to provide access to the Product object. This involves adjusting the permissions within the guest user profile settings to grant read access specifically to the Product object, ensuring that guest users can view product details without compromising data security.

The out-of-the-box integrations provided with Salesforce B2B Commerce includeA. Inventory, Pricing, Tax. These integrations allow for real-time access to inventory levels, dynamic pricing models, and accurate tax calculations, providing a seamless and efficient commerce experience.

To ensure customers can only purchase products in increments of five, an Administrator must:

• A. Connect the product to a Quantity Rule:This involves creating a Quantity Rule that specifies the allowed increments for product quantities and then associating this rule with the specific products.
• D. Create Purchase Quantity Rules:This step involves defining the rules that govern purchase quantities, including setting the required increments, which in this case would be increments of five.

These steps ensure that when customers add products to their cart, they can only do so in the specified increments, aligning with the company's sales strategy and operational requirements.

For search functionality, an Administrator can setA. Text,B. Checkbox, andD. Picklistfield types as filterable fields. These field types can be used to create filters that help users refinesearch results based on specific criteria, enhancing the search experience by allowing for more targeted and relevant results.

After cloning and saving the out-of-the-box checkout flow template, the next step that needs to be done before it can be used isA. Activate the flow. Activation makes the flow available for use, enabling it to be triggered as part of the checkout process in the B2B Commerce store.

To deploy B2B Commerce successfully for Buyers and external users, the minimum user license needed isD. Customer Community License. This license type is designed for external users to access the community, enabling them to engage with the B2B Commerce store, view products, and make purchases.

To add additional languages to a B2B Commerce site, an Administrator must take the following three steps:B. Enable Translation Workbench, which is a tool for translating text and customizations into different languages;D. Enable Data Translation, which allows for the translation of data records; andE. Add the Supported Language field to the Store page layout, which specifies which languages are supported by the store.

To add the company name and logo to the user profile menu in the store, the Administrator shouldC. Modify the settings for the User Profile Menu component. This involves accessing the component's properties in the Experience Builder and adding or updating the settings to include the company name and logo as part of the user profile menu.

The issues with search results for products by part number, especially when the format is numeric with decimal places, could be due toB. Part number is a text field added after the last search index, meaning the search index may not have been updated to include the new field, andD. The part number value is in a formula field that uses other field values, suggesting that the search functionality might not fully support or index formula fields effectively, leading to inconsistent search results.