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  5. SAP Certified Technology Associate - SAP Emarsys Customer Engagement Implementation Questions and Answers
Note! The C_C4H225_12 Exam is no longer available.

C_C4H225_12 SAP Certified Technology Associate - SAP Emarsys Customer Engagement Implementation Questions and Answers

Questions 4

In your test campaign, only 50% of push messages are delivered. The error message states "Invalid push token". What do you do?

Options:

A.

Add iOS and Android platform-specific values for your messages.

B.

Check your segmentation criteria and only include push-enabled users.

C.

Create a silent push message.

D.

Check the SDK version in your app.

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Questions 5

Yesterday, David purchased a very elegant suit from your Web shop, while Andrew bought a simple discounted T-shirt. You’d like to send different messages to them depending on their total purchase amount. What node do you need to use?

Options:

A.

Wait node

B.

Wait for an event node

C.

Decision splitter node

D.

A/B test node

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Questions 6

Sarah left a product in her cart on your website. You’d like to build an automated customer journey so that she completes her purchase. Which trigger option from the list below do you need to use in your Interactions program?

Options:

A.

Web Extend event

B.

Wishlist event

C.

Product catalog update

D.

Mobile event

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Questions 7

You want to collect data from contacts using forms. Which forms does SAP Emarsys Customer Engagement offer? Note: There are 3 correct Answer: to this question.

Options:

A.

Change Profile

B.

Consent Management

C.

General Registration

D.

Newsletter Registration

E.

Product Subscription

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Questions 8

You want to import sales data into Smart Insight on a regular basis. What is the recommended frequency?

Options:

A.

Real-time

B.

Weekly

C.

Hourly

D.

Daily

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Questions 9

You want to build a comma-separated values (CSV) file and import it into SAP Emarsys Customer Engagement. Which of the following rules apply? Note: There are 2 correct Answer: to this question.

Options:

A.

Do not use field values longer than 32 KB.

B.

Always use UTF-8 encoding.

C.

Do not use more than 128 columns.

D.

When a field does not have a value, leave it empty.

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Questions 10

Which of the following are supported functionalities within the SAP Emarsys Customer Engagement plug-in for Shopify? Note: There are 2 correct Answer: to this question.

Options:

A.

Automated triggering of Shopify e-commerce events as external events in SAP Emarsys Customer Engagement

B.

Automated installation of the Web Recommender template in your webshop

C.

Automated installation of the Web Extend data collection scripts on your Shopify themes

D.

Automated creation of Interactions programs for Shopify events

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Questions 11

Web Channel displays personalized content on your website. How many domains can use Web Channel?

Options:

A.

Two domains are supported.

B.

Unlimited domains are supported.

C.

One domain is supported.

D.

Up to 10 domains are supported.

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Questions 12

You want to exclude domains and email addresses that should not be contacted via email at all. Which option do you need from this list?

Options:

A.

Bounce management

B.

Internal blocklist

C.

Frequency cap

D.

Reply management

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Exam Code: C_C4H225_12
Exam Name: SAP Certified Technology Associate - SAP Emarsys Customer Engagement Implementation
Last Update: Mar 19, 2024
Questions: 80