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CBM Certified Business Manager Questions and Answers

Questions 4

A universal property of systems and which refers to their tendency to run down and die is called:

Options:

A.

Closed system

B.

Subsystem

C.

Entropy

D.

None of the above

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Questions 5

Completing unfinished business, collecting debts, and distributing assets to creditors and partners is called:

Options:

A.

Bankruptcy

B.

Liquidation

C.

Insolvency

D.

All of the above

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Questions 6

Software that works on computer network or via the Internet to link people across a room or around the globe is called:

Options:

A.

Assembly-line

B.

Troop-up

C.

Groupware

D.

Band-ware

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Questions 7

Which of the following is NOT the step of resource requirements planning?

Options:

A.

Obtain the planned production for each product group by period

B.

determine the efficiency and capacity of work centers

C.

determine the resource profile for each product group

D.

using the planned production, calculate the resource and material requirements

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Questions 8

Basic characteristics that can be linked to enhanced performance by individuals or teams are called:

Options:

A.

Proficiencies

B.

Competencies

C.

Expertise

D.

Capabilities

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Questions 9

The risks stem from government policies and procedures that directly constrain the international management and performance of local business activities is known as:

Options:

A.

Foreign-Exchange risks

B.

Operating risks

C.

Market risks

D.

Functional risks

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Questions 10

The heart of __________________ is the security agreement, a standardized document on which the specific pledged assets are listed.

Options:

A.

Uniform Commercial Code

B.

Factoring Account Code

C.

Pledged Account Code

D.

Crediting Resource Code

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Questions 11

An option that gives the right to sell a stock at a specified price during some period in the future, this is called:

Options:

A.

gets option

B.

go option

C.

put option

D.

step option

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Questions 12

The activities required to physically moving materials into the company’s operations facility and to move finished products to customers is called:

Options:

A.

Distribution

B.

Logistics

C.

Allotment

D.

Dissemination

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Questions 13

What calls for matching asset and liability maturities?

Options:

A.

Short-term financing

B.

Self-liquidating approach

C.

Long-term financing

D.

Equity spontaneous approach

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Questions 14

What is the reason for setting advertising objectives?

Options:

A.

it forces top marketing and advertising management to agree on the course advertising is to take for the following planning period

B.

it guides the budgeting, message creation, and media selection aspects of advertizing strategy

C.

it provide standards against which results can be measured

D.

All of the above

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Questions 15

A model of leadership that describes the relationship between leadership styles and specific organizational situations is known as:

Options:

A.

Initiating approach

B.

Behavioral approach

C.

Leadership approach

D.

Contingency approach

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Questions 16

Greenmail, which is like blackmail, occurs when:

Options:

A.

potential acquirer buys a block of stock in a company

B.

the target company’s management becomes frightened that the acquirer will make a tender offer and gain control of the company

C.

head off a possible takeover, management offer to pay greenmail, buying the stock owned by the potential raider at a price above the existing market price

D.

All of the above

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Questions 17

What mans that all possible intermediaries at the particular level of the channel are used?

Options:

A.

Channel intensity

B.

Intensive distribution

C.

Selective distribution

D.

Territory intensity

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Questions 18

An organization that is committed to total quality must apply it at which level?

Options:

A.

organizational level

B.

process level

C.

job level

D.

All of the above

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Questions 19

What is a measure of operating cash flow available for corporate purposes after providing sufficient fixed asset additions to maintain current productive capacity and dividends?

Options:

A.

Venture cash flow

B.

Free cash flow

C.

Rigid cash flow

D.

Permanent cash flow

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Questions 20

What is based on the presumption that it is determined by what a customer wants?

Options:

A.

Property

B.

Trait

C.

Superiority

D.

Quality

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Questions 21

Database marketing offers companies for which of the following four abilities?

Options:

A.

Addressability, Measurability, Flexibility, and Reproduction

B.

Attainability, Measurability, Litheness, and Accountability

C.

Addressability, Expressiveness, Flexibility, and Accumulation

D.

Addressability, Measurability, Flexibility, and Accountability

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Questions 22

What requires customers to send their payments to a post office box located in the are near where they live rather than directly to the firm is called:

Options:

A.

bolt-box system

B.

padlock system

C.

lockbox arrangement

D.

intertwine arrangement

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Questions 23

Which approach recognizes the interaction of technical and human needs in effective job design, combining the needs of people with the organization’s needs?

Options:

A.

Information technology systems approach

B.

joint optimization systems approach

C.

socio-technical systems approach

D.

None of the above

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Questions 24

What are governmental grants to inventors assuring them of the exclusive legal right to produce and sell their inventions for a period of years?

Options:

A.

Trademarks

B.

Copyrights

C.

Patents

D.

None of the above

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Questions 25

Cash and other assets that are expected to be converted to cash or sold or used up usually within one year or less, through the normal operations of the business, are called:

Options:

A.

Fixed assets

B.

Streamlined assets

C.

Current assets

D.

Set assets

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Questions 26

In _____________ leadership, the leader consults with his or her subordinates about decisions.

Options:

A.

Supportive leadership

B.

Directive leadership

C.

Participative leadership

D.

Achievement-oriented leadership

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Questions 27

Duties that are part of a job but are incidental or ancillary to the purpose and nature of a job are called:

Options:

A.

Marginal functions

B.

Essential job functions

C.

Frequency functions

D.

Supervisory functions

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Questions 28

Information system, that help seize opportunities are called:

Options:

A.

Confiscate information systems

B.

Strategic information systems

C.

Appropriate information systems

D.

Restore information systems

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Questions 29

Costs that are associated with efforts to ensure conformance to requirements, generally through measurement and analysis of data to detect non-conformances are called:

Options:

A.

Appraisal costs

B.

Prevention cost

C.

Internal cost

D.

Training cost

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Questions 30

A firm sells the same product and uses the same promotional appeals in all markets, this leads to:

Options:

A.

standardize product / standardize message

B.

standardize product / customize message

C.

customized product / standardize message

D.

customized product / customized message

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Questions 31

What are spreadsheets that graphically display relationships between ideas, activities, or other dimensions in such a way as to provide logical connecting points between each item?

Options:

A.

Matrix diagrams

B.

Matrix data analyzed charts

C.

Arrow diagrams

D.

Process diagrams

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Questions 32

A full copy of the entire database is stored at all the sites that need access to it is known as:

Options:

A.

Replication

B.

Duplication

C.

Simulation

D.

Impersonation

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Questions 33

Synergy means that the whole is greater than the sum of its parts.

Options:

A.

True

B.

False

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Questions 34

When one or more people hire another person to perform a service and then delegate decision-making authority to that agent, then they are said to be in:

Options:

A.

Charity relationship

B.

Agency relationship

C.

Group relationship

D.

Intervention relationship

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Questions 35

The set of products a firm targets to one general market is known as:

Options:

A.

Market development

B.

Product diversification

C.

Packaging line

D.

Product line

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Questions 36

A special type of data collection forms in which the results may be interpreted on the form directly without additional processing is called:

Options:

A.

Mark sheets

B.

Processing sheets

C.

Check sheets

D.

Restraint sheets

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Questions 37

Which databases allow browsers to search items by key words or combinations of them and to do so, the site provides a local search engine that scours web pages stored in its database?

Options:

A.

Catalog

B.

Library

C.

Directory

D.

Value

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Questions 38

Target levels for each category of current assets and how current assets will be financed are the firm’s basic policies for:

Options:

A.

Net working capital

B.

Working capital policy

C.

Strategic policy decisions

D.

Working capital management

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Questions 39

Client/server architecture can follow which of the following basic model?

Options:

A.

Applications run at a server

B.

Applications run on local PCs

C.

Applications run on both local PCs and the server

D.

All of the above

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Questions 40

What is the excess of sales revenues over variable costs?

Options:

A.

Total margin

B.

Contribution margin

C.

Absolute margin

D.

Computing margin

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Questions 41

A system that helps manage an organization’s data and information in multiple business functions is known as:

Options:

A.

Compound Resource Planning

B.

Manifold Management

C.

Enterprise Resource Planning

D.

Amalgam Resource Planning

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Questions 42

Which element id needed for the establishment of a field warehouse?

Options:

A.

public notification

B.

physical control of the inventory

C.

supervision by a custodian of the field warehousing concern

D.

All of the above

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Questions 43

Retailers purchase enough products during a manufacturer’s off-invoice allowance period to carry the retailers over until the manufacturer’s net regularly scheduled deal is called:

Options:

A.

Forward buying

B.

Backward buying

C.

Diverting

D.

Forward rewards

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Questions 44

An inventory control system that schedules materials to arrive precisely when they are needed on a production line is called:

Options:

A.

Distribution inventory system

B.

Just-in-time inventory system

C.

Disembark inventory system

D.

None of the above

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Questions 45

What typically defines business operations and may focus on values, markets and customers that distinguish the organization?

Options:

A.

Operative goal statement

B.

Performance goal statement

C.

Official goal statement

D.

Productivity goal statement

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Questions 46

Liabilities that will not be due for a long time are known as:

Options:

A.

long-term liabilities

B.

Fixed liabilities

C.

Variable liabilities

D.

None of the above

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Questions 47

Which strategy is made complex by momentary exchange factors as well as by firms often being required to countertrade, that is, to trade by barter or a similar system?

Options:

A.

International service strategy

B.

Standardize productivity strategy

C.

International pricing strategy

D.

Information technology and service strategy

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Questions 48

An information system that provides reports to stakeholders about the economic activities and condition of a business is called:

Options:

A.

Accounting

B.

Financing

C.

Bookkeeping

D.

Investment

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Questions 49

Pricing is a static element.

Options:

A.

True

B.

False

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Questions 50

In the statement of cash flows, which of the following is NOT the activity of reporting cash flows?

Options:

A.

Cash flows from operating activities

B.

Cash flows from investing activities

C.

Cash flows from financing activities

D.

Cash flows from inventory activities

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Questions 51

The consumer arrives at a choice by considering all of the attributes of a product and mentally trading off the alternative’s perceived weakness on one or more attributes for its perceived strength on other attributes in:

Options:

A.

Non-compensatory model

B.

Compensatory model

C.

Post-purchase model

D.

House-holding decision making model

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Questions 52

Working capital management involves management of the current assets and the current liabilities of a firm.

Options:

A.

True

B.

False

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Questions 53

What limits the economic data in the accounting system to data related directly to the activities of the business?

Options:

A.

Business entity concept

B.

Business cost concept

C.

Business data concept

D.

Business line concept

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Questions 54

The term commonly used to describe the process by which a firm attempts to locate and purchase goods and services on a world-wide basis in known as:

Options:

A.

Global sourcing

B.

Foreign penetrating

C.

Importing

D.

Tracing

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Questions 55

The formula for Return on Investment is calculated as:

A = operations costs for a new or enhanced system for the time period

B = one-time cost of acquisition and implementation

C = value if gains from productivity improvements for the time period

Options:

A.

Return on Investment = A / (B + C)

B.

Return on Investment = (A + C) / B

C.

Return on Investment = (A + B) / C

D.

Return on Investment = C / (A + B)

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Questions 56

Political risks can be broken down into which of the following risks?

Options:

A.

Systematic risks, Country risks, Foreign-Exchange risks

B.

Credit risks, operating risks, ownership risks

C.

Market Risks, Liquidity Risks, ownership risks

D.

transfer risks, operating risks, ownership risks

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Questions 57

Banks sometimes require borrowers to maintain an average demand deposit balance equal to from 10 percent to 20 percent of the amount borrowed, this is called:

Options:

A.

line of credit

B.

compensating balance

C.

commitment fee

D.

revolving credit agreement

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Questions 58

The ratio of total outputs to the inputs from labor, capital, materials, and energy is called total factor productivity.

Options:

A.

True

B.

False

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Questions 59

Which of the following is NOT the element of the Management Information System?

Options:

A.

Information-reporting system

B.

Decision-support system

C.

Executive information system

D.

Enterprise resource planning

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Questions 60

Who is a country organization with a distinctive competence, such as product development and increasingly, country organizations are the source of new products?

Options:

A.

contributor

B.

leader

C.

implementer

D.

supplier

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Questions 61

The heart of the organization’s production of its product or service is:

Options:

A.

Centralized planning

B.

Control processes

C.

Technical core

D.

Structural design

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Questions 62

A defect is any mistake or error that is passed on to the customer is known as:

Options:

A.

Customer conformance

B.

Consultant

C.

Six-sigma terminology

D.

X-bar terminology

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Questions 63

The Australian Business Awards are administered by the Australian Quality Awards Foundation with which level?

Options:

A.

Business Improvement level

B.

Award Gold level

C.

Australian Business Excellent prize

D.

All of the above

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Questions 64

The ongoing plans that are used to provide guidance for tasks performed repeatedly within the organization are called:

Options:

A.

Procurement plans

B.

Long-lasting plans

C.

Single-use plans

D.

Standing plans

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Questions 65

The formula to calculate the Cash conversion cycle is:

Options:

A.

Cash Conversion Cycle = (Cash conversion period) + (Receivables conversion period) – (Payable deferral period)

B.

Cash Conversion Cycle = (Inventory conversion period) + (payables conversion period) – (receivables deferral period)

C.

Cash Conversion Cycle = (Receivables conversion period) + (Payable deferral period) - (Inventory conversion period)

D.

Cash Conversion Cycle = (Inventory conversion period) + (Receivables conversion period) – (Payable deferral period)

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Questions 66

Which of the following is NOT the step of decision-making process?

Options:

A.

Problem recognition

B.

Alternative evaluation

C.

Purchase

D.

Post-purchase security

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Questions 67

In which stage of multisite services life cycle, the skills that matter are local marketing and public relations and a charismatic founder who can personally motivate the few ersonnel at an initial site?

Options:

A.

Maturity stage

B.

Entrepreneurial stage

C.

Regeneration stage

D.

multisite rationalization stage

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Questions 68

Creditors lend funds to the firm at rates that are based on:

Options:

A.

riskiness of the firm’s existing assets

B.

expectations concerning the riskiness of future asset additions

C.

firm’s existing capital structure

D.

All of the above

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Questions 69

A firm must avail itself of all dimensions of competition, which Michael Porter categorized into which of the following four components is NOT of “the diamond of national advantage”?

Options:

A.

Related industries

B.

Factor conditions

C.

External economy

D.

Firm strategy

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Questions 70

Which of the following is NOT the element of infrastructure?

Options:

A.

Customer leadership management

B.

Quality planning

C.

Leadership and strategic planning

D.

Process management

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Questions 71

What represents an opportunity for a company and its brands to directly target communications toward narrow, but highly desirable, audiences?

Options:

A.

strategic marketing

B.

sponsorship marketing

C.

target marketing

D.

advertising marketing

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Questions 72

Which of the following is NO the step in developing job descriptions and job specifications?

Options:

A.

Draft job descriptions and specifications

B.

Review and compile data

C.

Review drafts with managers and employees

D.

Identify recommendations

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Questions 73

Which of the following is NOT the category of Current Account?

Options:

A.

Goods trade

B.

Financial trade

C.

Services trade

D.

Income

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Questions 74

An organization’s mission describes what the organization stands for and its reason for existence is called:

Options:

A.

Source of motivation

B.

Legitimacy

C.

Rationale for decisions

D.

Standard of performance

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Questions 75

The amount added can be calculated in same manner as safety stock, using this procedure to cover possible high side demand for each option is called:

Options:

A.

go beyond option

B.

option overlying

C.

option overlapping

D.

option intersecting

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Questions 76

Which of the following s NOT the category of quality costs?

Options:

A.

Training cost

B.

Prevention cost

C.

Internal cost

D.

Appraisal cost

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Questions 77

____________ are targets and tolerances determined by designers of products and services.

Options:

A.

Terms

B.

Specifications

C.

Constraints

D.

Provision

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Questions 78

The recognition of the importance of operations to the firm’s success and the involvement of the operations managers in the organization’s strategic planning is known as:

Options:

A.

Organizational strategy

B.

Operations strategy

C.

Integrated-enterprise strategy

D.

Industry current strategy

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Questions 79

What uses all of its resources against its competition in a very integrated fashion and all of its foreign subsidiaries and divisions are highly interdependent in both operations and strategy?

Options:

A.

Global Corporation

B.

Multi-domestic Corporation

C.

Ethnocentric Corporation

D.

None of the above

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Questions 80

The ratios that are much higher than the market averages are generally associated with companies with fast-growing profits are called:

Options:

A.

Price-earnings ratios

B.

Emerging ratios

C.

Capital ratio

D.

Dividend charges

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Questions 81

Design for manufacturability and assembly collaborate on achieving which of the following objectives of product design?

Options:

A.

Producibility

B.

Cost

C.

Quality

D.

All of the above

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Questions 82

A ratio that measures the instant debt-paying ability of a company is called:

Options:

A.

acid-test ratio

B.

Liquidity ratio

C.

debit ratio

D.

credit ratio

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Questions 83

A method used to forecast the supply of people for certain positions is called:

Options:

A.

Succession analysis

B.

Placement analysis

C.

Replacement analysis

D.

Affecting workforce

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Questions 84

Which of the following is NOT the stage of the product cycle?

Options:

A.

The new product

B.

The maturing product

C.

The standardized product

D.

The marketed product

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Questions 85

Financial management decisions can be divided into the management of assets and liabilities in:

Options:

A.

long term

B.

short term

C.

Both A and B

D.

Neither A nor B

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Questions 86

Expectation theory focuses on:

Options:

A.

Effort performance expectations

B.

Performance reward linkage

C.

Value of rewards

D.

All of the above

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Questions 87

A huge collection of data that supports management decision making and maintains snapshots of business conditions at predetermined points in time is called:

Options:

A.

Data store

B.

Data warehouse

C.

Data storehouse

D.

Data depot

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Questions 88

What is obtained by spreading the costs of distribution over a large quantity of products or over a wide variety of products?

Options:

A.

Transaction efficiency

B.

Economies of scale and scope

C.

Division of labor

D.

Discrepancies in place

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Questions 89

The overlapping product ranges described by Linder would today be termed as:

Options:

A.

Product cycle theory

B.

Capital-intensive theory

C.

Market segments

D.

Product analysis

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Questions 90

What is designed to allow for sufficient capacity and flexibility to enable production output to match the demand?

Options:

A.

extensive strategy

B.

chase strategy

C.

production strategy

D.

demand strategy

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Questions 91

A long-term contract under which a borrower which a borrower agrees to make payments of interest and principal on specific dates to its holder is called:

Options:

A.

Bond

B.

Loan

C.

Mortgage

D.

Credit

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Questions 92

The system which is designed to deny or at least delay the acquisition of strategically important goods by adversaries is called:

Options:

A.

Export-control system

B.

Export-licensing system

C.

Dual-use system

D.

None of the above

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Questions 93

The expenses incurred when a customer stops buying a product or service from one business and starts buying it from another are called:

Options:

A.

Transferring costs

B.

Switching costs

C.

Change costs

D.

Replacement costs

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Questions 94

Software that is programmed to cause damage at a specified time to specific applications and data files is called:

Options:

A.

Malicious mishap

B.

Logic bomb

C.

Malevolent

D.

Wicked Logic

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Questions 95

__________________ represents the average time it takes to collect credit accounts.

Options:

A.

Days sales outstanding

B.

Average sales outstanding

C.

Collection policy

D.

Accumulating time

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Questions 96

What provides for global coordination and at the same time it allows local autonomy?

Options:

A.

Tactical strategy

B.

International strategy

C.

Transnational strategy

D.

Global strategy

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Questions 97

A unique capability that creates high value and differentiates the organization from its competition is known as:

Options:

A.

Core competency

B.

Core proficiency

C.

Core expertise

D.

Core adeptness

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Questions 98

What is the formula used for to calculate the Total Cost?

Options:

A.

Total Cost = (fixed cost per unit * units of production) + Variable cost

B.

Total Cost = (variable cost per unit + units of production) * Fixed cost

C.

Total Cost = (variable cost per unit * units of production) + Fixed cost

D.

Total Cost = (fixed cost per unit + units of production) * variable cost

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Questions 99

A line graph in which data are plotted over time is known as:

Options:

A.

run chart

B.

flowchart

C.

streamline chart

D.

horizontal chart

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Questions 100

Which of the following is NOT the market that comprises the e-market landscape?

Options:

A.

Business-to-Business

B.

Business-to-Government

C.

Government -to-Consumer

D.

Consumer -to-Market

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Questions 101

Deception for the purpose of gaining access, or deception of users to make them think they are logged on to a certain website while they actually are logged on to another, this phenomenon is called:

Options:

A.

Disguising

B.

Camouflaging

C.

Masquerading

D.

Spoofing

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Questions 102

The degree to which organizational tasks are subdivided into separate jobs is known as:

Options:

A.

Work specialization

B.

Chain of command

C.

Unity of command

D.

Authorization

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Questions 103

The formation of a partnership requires which of the following?

Options:

A.

Association two or more persons with legal capacity who agree to become partners

B.

Business for profit

C.

Co-ownership includes sharing of profits, losses and control of the business

D.

All of the above

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Questions 104

Plans that define company responses to specific situations, such as emergencies, or unexpected conditions are called:

Options:

A.

Operational plans

B.

Contingency plans

C.

Definite plans

D.

Precise plans

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Questions 105

Organizations that would be managed on an impersonal, rational basis, this form of organization is called:

Options:

A.

Bureaucracy

B.

Bankruptcy

C.

Insolvency

D.

System of government

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Questions 106

The use of influence to motivate employees to achieve organizational goals is called:

Options:

A.

Planning

B.

Organizing

C.

Leading

D.

Controlling

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Exam Code: CBM
Exam Name: Certified Business Manager
Last Update: Apr 30, 2026
Questions: 354

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