CCBA Certification of Capability in Business Analysis (CCBA) Questions and Answers
A system owner calls the project team to inquire about a recent change in one of the requirements, and insists that the change was never requested. What should the project team do to investigate the issue?
A business analyst (BA) is assessing risks on a project addressing the implementation of a new web portal. Which of the following would the BA classify as a project risk?
An organization ' s board of directors has funded a new mobile application to support external customers. The business case was developed with emphasis on objectives to broaden the organization ' s brand and increase customer engagement. The business analyst (BA) is reviewing a group of user stories with the product owner. One of these user stories is: " As a customer service representative, I need to enter my time on the mobile application so that I can leave work to pick up my sick daughter from school " . The product owner wants to take advantage of this opportunity to provide the staff a way to enter their time away from the office and create an interface to the Payroll application. How must the BA evaluate alignment with the existing scope?
A business analyst (BA) is working on a set of tasks to establish a governance process for the project. The BA intends to identify who has authority and responsibility to propose changes, who should be involved in the change discussions, and how changes will be documented and communicated. Which of the following are the inputs that would help the BA complete the task?
A large online retailer is introducing new technology to upgrade its aging ordering process. The business analyst (BA) has drawn a stakeholder matrix showing information on how to engage with the stakeholders throughout the project.
Using the stakeholder matrix as a guide, how should the BA engage the suppliers?
A business analyst (BA) is measuring solution performance of a new system. What should the BA consider to avoid skewed results and an inaccurate conclusion?
A project aiming at improving an organization ' s Net Promoter Score is nearing completion. The business analyst (BA) and stakeholders are evaluating ways to measure the performance of the solution. Which technique may be employed?
A one-location restaurant has been a huge success and the owner wants to expand into more markets. The owner wants to ensure that the quality of the food and pleasing atmosphere is maintained without introducing new variables. Working with the key members of the organization, the owner determines that training and standard processes must be defined. The owner engages a business analyst (BA) to create training materials and operating procedures based on the existing processes at the original restaurant. During this documentation, the BA identifies some opportunities for improvement. How must the BA proceed?
A business analyst (BA) is working on a complex project involving many stakeholders for which the business case has been previously completed and signed off. After an organizational restructure, new stakeholders have been assigned to the project working group, but do not see the value in the project outcomes and refuse to collaborate. What is a guideline or tool the BA can use to focus stakeholders on a common goal?
Diagram
Description automatically generatedA business analyst (BA) is working to identity the business need, specifically the problems with the current state of a process. At which level of the enterprise can the BA identify problems with the current state?
A global organization is implementing a new Knowledge Management System and communication to the different regions has been informal. The approach is to convert the few remaining regions iteratively. The team has experienced variances at this point but feels confident in these final conversions. How should the business analyst (BA) communicate the information?
A business analyst (BA) has just started a large project and is collaborating with stakeholders to define requirements. Another BA is joining soon to help with this initiative. What action should the BA take to ensure that the new BA understands the project?
After an initial project kick-off meeting, the business analyst (BA) determined that the project has a short deadline and a regulatory mandate with stiff penalties for non-compliance. The stakeholders do not want to risk missing the deadline, and management is willing to commit any amount of resources to meet the deadline. Which kind of approach is suitable for the initiative?
A general insurance company wants to enter a new market that has the potential for high profit and little competition. The business analyst (BA) was asked to prepare a presentation for key stakeholders to show how the new segment will deliver value for stakeholders. Which of the following is best suited for this purpose?
A business analyst (BA) develops a template to document the product feature requirements for an enterprise software solution. Within the template, the BA includes the following additional information: source, priority level, level of complexity, and last modified date. What does the additional information describe?
A business analyst (BA) has developed requirements for a project containing sensitive information. The requirements were approved, and the solution was implemented. What should the BA do to ensure these requirements are maintained for future reference?
A business analyst (BA) is identifying the functions and features required for a new enterprise software solution. The BA reviews historical documents about the current business processes and then interviews each stakeholder group individually, asking questions about current business processes. The BA compares the information during the stakeholder interviews with the information gathered from the historical documents. Which activity is the BA performing with this approach?
A business analyst (BA) has structured information so it is easy to find, does not conflict with other information, and is not duplicated unnecessarily. Which additional factor does the BA need to take into account when deciding how to structure the information?
A business analyst (BA) is working on a data-centric IT project. The business stakeholders develop the content but do not understand the technical aspects, while the IT team believes that there is no need to understand the business issues. Which deliverable will facilitate understanding between IT and the business stakeholders?
A business analyst (BA) is managing stakeholder collaboration to ensure positive reactions are capitalized upon. There is uncertainty as to whether the correct stakeholders have been identified. Which technique can be used to correct this situation?
Stakeholders initially agreed to an implementation schedule for a set of reports based on the value to business users. The development team provided a detailed estimate of the time required to develop each report based on the business requirements. What should the business analyst (BA) and the stakeholders do with the estimates?
The Chief Information Officer (CIO) of a large financial services firm with many technology applications was formally reviewing all ongoing projects and noticed that the requirements were complex and difficult to follow. The CIO asks the business analyst (BA) what would improve the stakeholder ' s ability to understand the requirements. Which of the following will improve the requirements quality?
A business analyst (BA) is tasked with developing requirements that can be implemented by the development team iteratively. Which characteristic should the requirements exhibit?
A business analyst (BA) is negotiating and resolving conflict with stakeholders to ensure they participate in the required BA activities. Which element of stakeholder management is the BA performing?
A business analyst (BA) conducted a requirements elicitation session with project stakeholders and communicated the results. The project sponsor expressed concern with certain requirements that address the federal government legislation. What must the BA do to address the concern of the project sponsor?
A business analyst (BA) is assigned a new project and is beginning to prepare for elicitation. Which task must the BA complete before preparation of the elicitation process can begin?
A business analyst (BA) is logging end-user concerns and resolving these on a priority basis as mandated by the government. This project is a simple application, with no major strategic or financial impact on the organization. The BA strongly enforced end-to-end requirement traceability for this project. Why would the BA recommend this traceability approach?
After an initial project kick-off meeting, the business analyst (BA) determined that the project has a short deadline and a regulatory mandate with stiff penalties for non-compliance. The stakeholders do not want to risk missing the deadline, and management is willing to commit any amount of resources to meet the deadline. Which kind of approach is suitable for the initiative?
After a number of requirements elicitation workshops, the business analyst (BA) notices that two business stakeholders did not speak up during any of the discussions. What should the BA do in the next workshop?
You are the business analyst for a large project that will create new software for the entire organization. This new software will affect all of the administrative assistants in the organization schedule meetings, reserve facilities, and share calendars. There are approximately 2,400administrative assistants in your organization and not all of these people can attend requirements gathering workshops. What approach can you use to manage and gather requirements from these 2,400 administrative assistants?
Which technique consists of review meetings to determine if the stakeholders agree that their needs are being met with the identified requirements?
You ' re organizing the business analysis approach for your organization. Jane wants to know when changes to requirements are most likely to happen in business analysis processes. Which one of the following statements best describes when changes to requirements may happen?
You are creating the solution scope for an identified problem in your organization. You are working with several stakeholders during this process including the domain subject matter expert, the implementation subject matter expert, the project manager, and the sponsor. Which of these stakeholders will be responsible for writing the project scope?
A business analyst has just hosted a brainstorming session that has generated 57 ideas for a solution. What should the business analyst do with the ideas now?
As a business analyst, you should work to identify opportunities to improve the operations of your organization. Which one of the following improvement opportunities aims to improve the experience of the customer?
A business analyst is helping management determine which solution they should choose. As it happens that the organization can only choose one of the two solutions due to time and resource restrictions. Solution A worth $456,000 to the organization while solution B worth $565,000 to the organization. While solution A costs less, it is less risky and takes less time to complete so management elects to seize Solution A. What is the opportunity cost?
A business analyst (BA) was asked to send the requirement details to the project manager (PM), director, vice president (VP), and Chief Information Officer (CIO). The BA shares the complete set of requirements to the PM and director, while creating a summarized version for the VP and CIO. Which aspect of requirement specification and modeling was the BA performing?
There are competing needs from the different business areas that will use a new system. The business analyst (BA) sets up a weekly meeting with a structured agenda to review the total effort, cost, business impact and risk of each requirement with the business leads to determine what is included in each release of the solution. What approach has the BA defined?
An organization prefers to execute projects using an adaptive approach. However, the new project is much more complex than previously executed projects. What will the business analyst (BA) recommend?
A business analyst (BA) is verifying requirements for a software solution. The BA needs to confirm that items determined to be important are included in the final requirements deliverable. Which of the following will help the BA complete this task?
During planning, elicitation, and sign off of requirements, the stakeholders felt that their opinions were not heard and information was not frequently shared. What major competency was lacking in this process?
The business analyst (BA) has scheduled an informal review of audit requirements with the compliance officer. The BA wants to demonstrate that the requirements collectively support one another so begins with reviewing the:
A business analyst (BA) is working on a project that has a number of stakeholder conflicts and issues. The BA is finding it difficult to resolve the conflicts and issues effectively. What should the BA do to prevent a similar situation in the future?
A business analyst (BA) is examining the relationships between elicited requirements on a project. What quality criteria must be satisfied when the BA is defining requirements relationships?
System designers are working with a business analyst (BA) during the initial stages of a project to implement a new transaction-based system. The system designers would like to have a visual that illustrates the type of information that will be input into the system, the processes it will support, and the location where it will be stored. What type of diagram meets the designers ' needs?
A business analyst (BA) is in the process of specifying the confirmed results of a requirements elicitation workshop. Which of the following helps ensure that the correct information about the requirements is provided to the participants?
A software company wants to make a gradual change from its traditional way of developing requirements to a more adaptive approach. A business analyst (BA) is hired to quantify the probability that the solution will meet the company’s needs and assess the relevant risks. Which element of risk assessment does the BA need to consider?
A project team needs to maintain the traceability of requirements for a software system. Due to the large number of requirements, which of the following methods should the team use?
A business analyst (BA) has documented the components of an information technology (IT) library, in preparation for establishing a consolidated catalogue of IT services. When interviewed, several of the IT managers indicated they already have a catalogue, and have no additional information to provide. What activity is necessary to support the project?
A business analyst (BA) has completed documenting requirements and to save time, recommends sharing the requirements document with the development team to fast-track development immediately. What issue may arise by doing so?
A business analyst (BA) is structuring requirements to ensure they are cohesive and tell the full story. Which of the following requirements is consistent with a stakeholder ' s need: “As a Product Manager, I want to review my general insurance sales performance so I track my sales performance against my annual target”?
The business analyst (BA) is preparing for requirements review with a group of stakeholders. The BA must determine how best to model the requirements for the review. Which of the following guidelines and tools will the BA use?
A business analyst (BA) worked with two stakeholders to finalize the access rights related requirements for an internal software application. According to the first stakeholder “Comments, once entered in the application, should be stored for 365 days and should not allow the users to delete”. According to the second stakeholder, “The users with super administrator privileges should be able to add/delete/modify every page/section in the entire application.” Which characteristic does this pair of requirements fail to meet?
A project ' s business requirements require that the new solution reduce the labor costs currently attributed to performing end of month accounting procedures. Currently the company routinely must pay overtime to meet the deadline. The business analyst (BA) has been documenting the process and wants to ensure that the approach to the process design is feasible for the staff who perform the end of month procedures. Which of the following stakeholders will provide this verification?
A business analyst (BA) is reviewing the elicitation results of several workshops in order to decide which technique to use to model the requirements. The elicitation identified user roles needed in a future solution, the functionality needed by each of these roles, and how the desired interaction with the solution should look.
Which technique allows the BA to model this type of information?
During a requirements elicitation workshop, a stakeholder raises an issue that is outside of the project ' s scope. The business analyst (BA) facilitating the workshop should:
Due to a change in regulation, a solution being implemented has a new compliance requirement that must be evaluated. The requirements change strategy focuses on total cost of change as the primary driver for decisions. The business analyst (BA) compiled the following impact assessment of the proposed change based on the new compliance requirement.
What recommendation should the BA make to the stakeholders based on the above information?
A business analyst (BA) is defining a stakeholder approval approach for the requirement deliverables. The project involves implementing new government regulatory requirements with significant risk to the organization in case of non-compliance. According to the BABOK ® GUIDE, what will the BA need to do?
A business analyst (BA) is working on a project to revise the way a company bills its customers. At the end of the project, the BA creates the following matrix:
Performance measures have been collected and analyzed by a business analyst (BA) to evaluate a solution that was launched a few years ago; however, the performance measures do not indicatewhether or not the solution is contributing to the desired value. What is the recommended next step?
A business analyst (BA) has discovered an old checklist prepared for another initiative, which includes the following characteristics:Complete, Feasible, Unambiguous, Testable. What is the purpose of this checklist?
What term is given to the collection of notes and diagrams used by the business analyst to develop the requirements during the requirements development process?
An organization has selected a solution for a business need and the business analyst has elected to use the time boxing/budgeting technique for requirements prioritization. What is the time boxing/budgeting technique?
You are the business analyst for your organization and you ' re working with Nancy, the Sales Director. You ' ve been identifying requirements for Nancy about the sales force and her desire to add a customer management solution to the sales process. Nancy believes that the software can help automate the sales process, keep things better organized than the current approach, and ultimately create more sales for the organization. As a business analyst, which one of the following should you advise Nancy about her need?
You are the business analyst for your organization and you ' re working with your manager to discuss the constraints and assumptions that may affect the requirements. Your manager wants to know from where you ' ve derived the list of constraints and assumptions. What ' s the best answer as to where assumptions and constraints are identified?
A business analyst wants to host a brainstorming session with eight key stakeholders. In preparation for this event, the business analyst should designate which one of the following rules for the session?
Market studies projected a 28% year-over-year growth for five (5) years for commercial vehicle loans. A company that provides lending for commercial vehicles wanted to keep up with industrydemand; however, their applications were not capable of scaling to the increased demand for loan processing and billing. The company is deploying a new system to meet the demand. The project started five (5) years ago and cost $2 million USD. The project metrics are to be evaluated after five (5) years. The return on investment (ROI) for the project is calculated at 11%. The project sponsors are upset that the desired ROI for the project was not met. What was the root cause of this issue?
You are hired as a contract project manager for Dreams Unlimited Inc. The project involves setting up ten servers and fifty client computers on the network. From past experience, you know it takes around fifteen hours to install, test, and finalize a server, while it takes only ten hours for a client. You consider these data for making an estimate of schedule of the task. Which of the following estimation techniques has been used?
Kelly is the business analyst for her organization and she ' s identifying roles and responsibilities of the people involved in business analysis activities. Her manager has asked Kelly to create the RACI matrix to accomplish this task. What is the RACI matrix?
Which element of the process of assessing the capability gaps is best described as gathering as much enterprise architecture information as is available about the current state of the organization and the areas affected by the business need?
Martha is the business analyst for her organization and she ' s been asked to help create a SMART goal for her company. Which one of the following organizational goals could be considered SMART?
You are the business analyst for your organization and working with the stakeholders to prioritize the requirements. The stakeholders are concerned about the financial impact of the requirements should some of them fail during the implementation. You would like to rank the risk tolerance of the stakeholders based on their comments about the solution and the requirements. The following are the three categories of risk tolerance associated with the stakeholders except for which one?
You are a Business Analyst for your organization, and you ' re preparing to elicit requirements from stakeholders. You ' ve gathered several inputs to help with the elicitation process. Which input will you use to ensure that you understand the type of information that should be elicited from stakeholders?
A business analyst needs to prepare the requirements package for her endeavor in a predefined template for her company. What term can be assigned to this standardized template for packaging the requirements?
An organization has identified a market opportunity that could result in significant business gains. A business analyst (BA) is asked to assist in building the new business model. The BA begins by analyzing the current state. What input is critical to the current state analysis?
What can be considered the only input to the task of defining assumptions and constraints?
A business owner has marked certain requirements as high priority for the upcoming release. After performing some analysis, the project team concluded that some of these requirements are not actually high priority and can be implemented in later releases. How should the project team proceed with prioritizing requirements?
A business analyst (BA) held a formal walk through of requirements developed on a project. Stakeholders expressed concerns because they had different interpretations of the requirements. What activity would help ensure a common understanding?
By which of the following is the performance of all requirements management and communication activities governed?
A business analyst in her organization has identified all of the terminology of the solution, the acronyms the organization will use, and the nomenclature of her department where the endeavor will take place. Where should all of this information actually be stored?
You are a business analyst for your organization. Your current business analysis endeavor includes working with stakeholders located in offices around the world. Because these stakeholders are dispersed, what is likely to increase in this endeavor as opposed to a collocated group of stakeholders?
All of the following statements are true regarding a brainstorming session during requirements elicitation except for which one?
You are the business analyst for your organization and you ' ve been working with several stakeholders to
gather requirements for approval.
The requirements have been approved with the exception of a conflict on one requirement. What must you and the stakeholders do in regard to this conflict before the business analysis endeavor may continue?
One of the techniques to assess capabilities in an organization is to use SWOT. What does SWOT accomplish?
The Chief Executive Officer (CEO) of a company presents a new corporate strategy that will introduce a new system to the organization. The CEO has expressed a concern about the impact on staff once the strategy has been implemented. What must the business analyst (BA) do to address the concerns of the CEO?
Which task in the requirements analysis knowledge area is best described as ensuring that the requirements specifications and models meet the necessary standard of quality to allow them to be used effectively to guide further work?
What condition of the requirements must be fulfilled in order to use the matrix documentation approach to specify and model requirements?
There are five tasks and six inputs to requirements management and communication. As a business analyst, you ' ll need to gather all of the following inputs for this knowledge area except for which one?
In the life of a project, when do the number and impact of change requests often increase?
You are the business analyst for your organization. Management has asked you to create a plan that will define the proposed structure and schedule for communicating the business analysis activities to the appropriate stakeholders. What plan does management want you to create?
Enterprise analysis provides many things for an organization. All of the following are tasks included in enterprise analysis except for which one?
There are four methods to generate a business need in an organization. Which approach would an organization use when there ' s recognized competition in the marketplace?
Which of the following is used as a means of validating a created, selected, or tailored business analysis approach?
There are three inputs in the plan business analysis approach. Which one of the following is not one of the three inputs?
You are the business analyst in your organization. Management comes to you with a customer complaint that they ' d like you to analyze. What ' s the common task associated with customer complaints or loss of revenue?
Holly is the business analyst for her organization and she ' s leading a requirements workshop for a proposed solution. In this workshop, Holly is using a requirements tracing matrix to help prevent against scope creep. What is scope creep?
An organization ' s Business Analysis Center of Excellence (BACoE) has deployed several business analysts (BAs) to provide business analysis to a cross-functional initiative. After the first phase of the project, the BACoE seeks to determine the effectiveness of the businessanalysis work. Which of the following techniques could be used to elicit feedback from all affected stakeholders?
A business analyst (BA) is supporting an organization in its product launch. The BA wants to identify assumptions about the benefits resulting from the new product. What does identifying assumptions help the BA manage?
A business analyst (BA) is preparing an analysis approach to replace a 12-year-old air traffic control system. The BA aims to define the solution definition before implementation, capture theinformation in standardized templates, and ensure that all activities are identified first and then divided into tasks. Which approach provides the appropriate level of formality for this project?
A recent survey shows that a newly implemented system has features that the users have never used. Upon reviewing the survey report, the Chief Executive Officer (CEO) highlighted that the company must avoid future implementations with functionality that does not provide any business value. What must the business analyst (BA) do to ensure future requirements meet a business need?
A project team member is confused about why a small change requires the team to look at the different enterprise-level business objectives when a desired state can be achieved easily without this analysis. What can the business analyst (BA) do to help the team member understand?
A project is being initiated to create new financial reports for the accounting department, and the accountants have a wide range of views as to what would serve them best. What should the business analyst (BA) do to develop the correct set of requirements?
A business analyst (BA) is eliciting requirements for a pharmaceutical distribution company with an expansion plan across many states, each with its own tools and methods. To make the requirements as reusable as possible, what should the BA do?
A business analyst (BA) has recently joined a large consultancy firm where BAs are globally distributed on different assignments. Where would the BA find expectations for business analysis work as mandated by the consultancy firm?
The business analyst (BA) has scheduled an informal review of audit requirements with the compliance officer. The BA wants to demonstrate that the requirements collectively support one another, so they begin by reviewing the:
A business analyst (BA) wants to check the completeness of requirements defined after meeting with project stakeholders. A group of subject matter experts (SMEs) has been identified and invited to a workshop to walk through the requirements. What must the BA do to ensure a shared understanding of requirements?
The Chief Executive Officer (CEO) is concerned about how two client bases are going to be integrated and serviced in the newly formed company after a merger. A project has been initiated to implement a Customer Relationship Management (CRM) system for the new company that will contain the client information from both companies. What must the business analyst (BA) do to address the concerns of the CEO?
A lead business analyst (BA) analyzed the performance of all BA ' s within the organization. How should the BA approach communicating the results to stakeholders?
A business analyst (BA) is validating requirements and has found that the design cannot be validated to support the requirements. Which of the following is creating this situation?
A business analyst (BA) has decided to use a passive/unnoticeable job shadowing elicitation approach. What is an advantage of using this technique?
A company wants to increase transaction service offerings using its on-line channels. The existing application already has some of the required functionality. A new project has been initiated to implement the additional capabilities but the company management is unsure of thecomplexity of the project. What exercise must be carried out to determine the changes needed in the new application?
Requirements have been prioritized in the product backlog for inclusion in the upcoming release. One of the project team members fears that at least one requirement from the prioritization list is not finalized and still requires further analysis. Which of the following factors describe the affected requirement?
A business analyst (BA) is defining relationships between business requirements and solution components. Which guideline will the BA use to accomplish this?
A business analyst (BA) working with a large insurance corporation interviewed an industry thought leader who predicted that many of the regulations currently imposed by the government will change very soon. The BA communicated the observation to the leadership team of the organization because many on-going projects were triggered by those regulations. The leadership team unanimously decided to cancel the initiatives that were driven by the government regulations. What is the corporation ' s attitude towards risk?
An organization has identified a market opportunity that could result in significant business gains. A business analyst (BA) is asked to assist in building the new business model. The BA begins by analyzing the current state. What input is critical to the current state analysis?
A business analyst (BA) conducted a requirements elicitation session with project stakeholders and communicated the results. The project sponsor expressed concern with certain requirements that address the federal government legislation. What must the BA do to address the concern of the project sponsor?
The project manager has tasked the business analyst (BA) to collect a performance measure on the solution implemented in the latest release. Which of the following considerations can help the BA obtain that information?
A business analyst (BA) wants to check the completeness of requirements defined after meeting with project stakeholders. A group of subject matter experts (SMEs) has been identified and invited to a workshop to walk through the requirements. What must the BA do to ensure a shared understanding of requirements?
The business analyst (BA) has an item logged in the action items register requiring the verification of forthcoming legislation in the next 3 months that might have an impact on the proposed architecture. What should the BA do next?
A business analyst (BA) is logging the end user concerns and resolves these on a priority basis as mandated by the government. This project is a simple application, with no major strategic or financial impact to the organization. The BA strongly enforced end-to-end requirement traceability for this project. Why would the BA recommend this traceability approach?
A project is initiated to create new financial reports for the accounting department, and the accountants have a wide range of views as to what would serve them best. What should the business analyst (BA) do to develop the correct set of requirements?
In order to plan the business analysis approach, the business analyst must understand the organizational process needs and what other thing?
Ralph is a business analyst for his organization and he ' s using the plan-driven approach for business analysis. Ralph has captured the requirements of the project, but what must happen before he can begin capturing and defining the requirements at a deeper level of detail?
Beth is a business analyst for her organization and she ' s completing the tasks in the requirements management and communication knowledge area. As a result of these tasks, she ' ll create several things for her organization. Which one of the following, however, is not one of the outputs of the requirements management and communication tasks?
As a business analyst, you need to define when the activities of the business analysis approach will take place. This includes all of the following business analysis approach activities except for which one?
The business need is considered to be the most critical step in the business analysis effort. Why is the definition of the business need considered the most critical step?
The emergence of self-driving vehicles has disrupted the auto insurance industry. The Chief Information Officer (CIO) has asked the business analyst (BA) to modify the existing business model to include self-driving vehicles. Which of the following will be valuable information for the BA to use?
A business analyst (BA) is working on a project to improve product delivery. The issues arise during the latter stages of the delivery Freecycle and are due to poor communication of the business analysis information from the elicitation phase. As a result, a BA has ensured that the testing and training teams are identified as stakeholders on the RACI Matrix going forward. To which RAG designation should the training and testing teams be added?
A solution that was implemented several years ago has achieved its stated objective of consolidating data from multiple sources. However, end user feedback reveals problems and inefficiencies. What should the business analyst (BA) do first?
A domain subject matter expert (SME) describes a scenario to the business analyst (BA) that may need to be considered for an impending change. The BA and domain SME sketch out the process model for this exception scenario for consideration. What action does the BA take?
The Chief Executive Officer (CEO) of a company presents a new corporate strategy that will introduce a new system to the organization. The CEO has expressed a concern about the impact to the staff once the strategy has been implemented. What must the business analyst (BA) do to address concerns of the CEO?
While gathering information during a requirements workshop, a subject matter expert states that it is likely that an organizational restructure will occur in one of the business departments that will be utilizing parts of the new system. As such, the business analyst (BA) should:
A long-established company selling ice cream is entering its crucial sales period leading up to summer. Based on the company ' s risk tolerance, a business analyst (BA) has advised against replacing the most popular flavors with new untested flavors. What is the company ' s attitude toward risk, as assessed by the BA?
Market studies projected a 28% year over year growth for five (5) years for commercial vehicle loans. A company that provides lending for commercial vehicles wanted to keep up with industry demand; however, their applications were not capable of scaling to the increased demand for loan processing and billing. The company is deploying a new system to meet the demand. The project started five (5) years ago and cost S2 million USD. The project metrics are to be evaluated after five (5) years. The return on investment (ROI) for the project is calculated at 11%. The project sponsors are upset that the desired ROI for the project was not met. The actual demand for commercial vehicle loans for the past five (5) years is as follows:
The claims intake workflow of an insurance company is being standardized across all branch offices. The business analyst (BA) assigned to this project has interviewed users individually in all the offices and plans to schedule a workshop with all the users. What should the BA do to prepare for the workshop?
A project team needs to maintain the traceability of requirements for a software system. Due to the large number of requirements, which of the following methods should the team use?
A business analyst (BA) is tasked with performing a gap analysis between two existing systems to combine into a single system or run just one system. Which of the following modelling formats will show the requirements for both systems side by side?
A business analyst (BA) elicits requirements from end users for a new application, and then completes a set of use cases and use case scenarios. What should the BA do next?
A new Chief Executive Officer (CEO) is appointed to revive a chain of well-recognized superstores. The CEO wants to increase sales by introducing on-line shopping. Most stores are understaffed and maintenance is a challenge. Which of the following would be
considered an asset?
When a business analyst assists in the planning of the solution implementation, she must always consider the constraints for implementation. Which one of the following cannot be considered as an implementation constraint?
According to the book ' A Guide to the Business Analysis Body of Knowledge ' , effective business analysis practices can do what to the amount of change to requirements in a stable business environment?
A business owner has identified a high priority requirement that needs to be implemented immediately. The project manager has asked the business analyst (BA) to perform an impact analysis of this change. Which factor will the BA need to consider?
A new regulation results in organizations needing to change online contractual wording. A business analyst (BA) has elicited the requirements and documented them in a change control request Where will the BA find out which stakeholder has the authority to approve, deny, or defer the change request?
A new product that is tablet-enabled is being considered to replace an older product to process orders. The data captured is sent to existing downstream applications which are not being updated. What is the first thing that a business analyst (BA) should consider?
The Chief Information Officer (CIO) of a large financial services firm with many technology applications was formally reviewing all ongoing projects and noticed that the requirements were complex and difficult to follow. The CIO asks the business analyst (6A) what would improve the stakeholder ' s ability to understand the requirements. Which of the following will improve the requirements quality?
A change is desired in a project after the requirements are signed off and after technical design has started. The stakeholders want an additional product to be developed as part of the project. What tool can be used by the business analyst (BA) to assess the impact of the change?
A business analyst (BA) is preparing an analysis approach to replace a 12-year-old air traffic control system. The BA aims to define the solution definition before implementation, capture the information in standardized templates, and ensure that all activities are identified first and then divided into tasks. Which approach provides the appropriate level of formality for this project?
A business analyst (BA) is assigned a new project and is beginning to prepare for elicitation. Which task must the BA complete before preparation of the elicitation process can begin?
A business analyst (BA) has determined that “Product Box”, a collaboration game, will provide a fun way to engage the stakeholders when working on prioritizing the list of features. What should the BA do?
You are the business analyst for your organization and you are working with Bill on creating a model. Bill is a little confused about all the different things a model can do for the stakeholders. You explain to Bill that a model can do all of the following except for which one?
In order to plan business analysis activities, you will need four inputs. Which one of the following inputs is not valid for this task?
Bob and Susan are business analysts for their organization. They are examining two materials that could be used in an upcoming project.
They are testing the materials and measuring the results of each test to compare the materials to each other. This process will help Bob and Susan determine which material is best for their upcoming project. What type of process are Bob and Susan completing with these materials?
You are the business analyst for your organization. You are identifying new opportunities to improve upon your existing web services. Management is open to new opportunities as long as the changes do not take more than 60 days to implement. What type of a factor does the 60-day implementation represent?
Bonny is the business analyst for her organization and she ' s making a determination from which vendor the solution should be purchased. She has identified several categories to measure each vendor ' s overall performance and solution. cost, schedule, experience, certification, references, and years in business. For each category, she has identified scores the vendor may earn; for example, cost is worth 25 points, schedule is worth up to 20 points, and years in business is worth up to ten points. The vendor who gets the most points in the assessment will win the contract. What is Bonny using in this scenario?
You are the business analyst for your organization and you ' re creating a data flow diagram to show how
information is input, processed, stored, and output from a system. Which element of a data flow diagram represents a process that transforms data by combining it with other data?
The business analyst (BA) is assigned a small project, requiring minor enhancements to an existing system. The BA will meet with the business sponsor and developer next week to gather information about the change. What should the BA review before the meeting?
A business analyst (BA) is currently verifying the accuracy and consistency of information obtained from the stakeholders. The BA needs to identify additional information. What should the BA do next?
The business analysis (BA) team is evaluating a new commercial off-the-shelf (COTS) application that will be implemented in the coming months. The company has over 20 legacy systems deployed. The Chief Information Officer (CIO) is worried about the need for integration and that some key linkages are missing.
What is the BA team evaluating?
A business analyst (BA) is working on a project to provide a temporary solution that will last for two months. The BA is feeling overwhelmed with the work needed to create the huge number of links to provide full traceability from solution requirements to design for this solution. How can the BA justify omitting all possible links?
The business analyst (BA) has documented the requirements for a new system and is preparing the requirements for approval. Which of the following helps ensure that requirements are fully understood and traceable?
A new regulation is introduced that the project must comply with to remain competitive and industry compliant. Management wants to understand the effect of this new requirement on the project. What will the business analyst (BA) use to evaluate the change?
An organization ' s Business Analysis Center of Excellence (BACoE) has deployed several business analysts (BAs) to provide business analysis to a cross-functional initiative. After the first phase of the project, the BACoE seeks to determine the effectiveness of the business analysis work. Which of the following techniques could be used to elicit feedback from all affected stakeholders?
A business analyst (BA) is eliciting requirements for a pharmaceutical distribution company with an expansion plan across many states, each with their own tools and methods. To make the requirements as re-usable as possible, what should the BA do?
Consider a business analyst who is completing the business analysis tasks of specifying and modeling requirements for an organization. This task can help an organization achieve all of the following objectives except for which one?
The task of verifying requirements is used to ensure that the requirements are ready for formal review and validation by the customers and for what other purpose?
You are the business analyst for your organization. You are currently working with Steve on the organize requirements process. You and Steve have elected to use the user stories approach for this process. What is the user stories approach for requirements organization?
You are the business analyst for your organization. On your current project you ' ll be using the change-driven approach for defining requirements and gathering feedback. Which of the following statements best describes the change-driven approach?
A business analyst has determined that there are five possible solutions to a business need. If the business analyst completes the solution assessment on multiple solutions, what is the goal of the assessment?
Complete this sentence. If a requirement cannot be verified, it cannot be successfully.
A business analyst (BA) is assessing the completeness and coherence of the requirements. The BA has considered a variety of viewpoints and has a collection of views. What has the BA constructed?
You are the business analyst for your organization and are working on organizing the identified requirements for a new solution. Nancy, your assistant in this process, says that these requirements aren ' t very complex. You agree but add that it ' s this thing that makes the overall solution complex. What thing adds to the level of complexity among requirements?
A business analyst must consider the business value a solution brings in relation to the cost of implementing the desired solution. Suppliers will often be limited in the amount of requirements they can implement based on the allocated resources. If there are not enough resources to implement all of the solutions, what can the business analyst create to justify the additional funds for the implementation?
You are the business analyst for your organization and you ' re creating a business analysis communication management plan. In your plan, you want to address the different locales and culture and the communication needs that may affect the business analysis approach. Which one of the following elements should not be included in the cultural analysis of the plan?
Robert is the business analyst for his organization and is preparing to host a workshop for twenty stakeholders. The goal of this workshop is to comprehensively identify the requirements for newsoftware that will be created for Robert ' s organization. What must first be established in the workshop to ensure that the elicitation process moves smoothly?
The project plan called for deliverables to be handed over at the end of the project. Although the client ' s business team was satisfied, the client ' s technical team was extremely resistant to this approach. What could the business analyst (BA) do to mitigate the technical team’s resistance?
You are the business analyst for your organization and you ' re training Marcy, a new business analyst, on how requirements are formed. Which one of the following best describes how requirements are formed?
Marcy is working with stakeholders to understand the stakeholders ' needs as part of the business requirements. The stakeholders are describing their needs for new computers for their designers. The stakeholders have specifications, monitors, and software selected for the business requirements. What are the stakeholders actually defining in this scenario?
A project to implement shared registration procedures across multiple jurisdictions has stalled several times. The new business analyst (BA) assigned to the project used a collaborative game to elicit requirements. What effect was the BA attempting to achieve?
As a business analyst, you must identify activities in your business analysis approach. Which one of the following is useful for identifying activities?
What is the purpose of managing the solution scope and requirements from a business analyst ' s objective?
You have been assigned as the Project Manager for a new project that involves the development of a new interface for your existing time management system. You would like to plan the communications that need to be made during the project lifecycle. Which of the following would be a critical tool/technique to help in your communications planning?
You are the business analyst for your organization and you ' re working with Adam on business analysis processes. Adam allows the business analysis activities and resources to exist in support of the organization. Of the following, what type of business analysis stakeholder is Adam?
PDF + Testing Engine
Testing Engine
PDF (Q&A)
