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What information does the facility manager need to ensure the proposed cafeteria price increases are reasonable?
You manage a design-build project to renovate a new office space, including infrastructure upgrades. At the 60% design phase, the design-build contractor’s project estimate is over budget and contingency. What should be done first to address the issue?
What is the BEST way to acknowledge acceptance of completed project deliverables?
The facility manager has been asked to provide a listing of all properties owned and leased by the organization. In which system does the information typically reside?
You are tasked with building four conference rooms with standard conference features. The project scope and schedule are clearly defined. To minimize risk to the organization, what type of contract should be used to procure the needed services?
When during a major design project is the best time to provide your changes to the design team ?
You are the Facility Manager leading a project to integrate two office groups. You will need a unifying message that guides your communications and decision-making when working with a variety of consultants, senior management, and the affected groups. What is your unifying message?
What is the BEST approach to using organizational communication to foster employee support for sustainability efforts?
After a disaster , the facility manager must strive for effective and efficient use of response resources . What item should be included in the emergency response plan to simplify this effort?
What should Key Performance Indicators (KPIs) for a project primarily focus on?
What functionality enables a Building Automation System (BAS) to support energy management during peak demand periods?
Both the facility and IT managers are asked to assign staff to work together on a major project . Halfway through the project, a power struggle emerges due to divergent views . How should the managers initially intervene?
You have recommended developing an ISO 50001 energy manual. Leadership and staff want to know the benefits of the manual. How would you explain the benefits?
You are looking for ways to bring a project plan in on budget and on time. The project is still in the planning phase. At this time, the project ' s staffing is set up to be contracted for everything except project management. You think that human resources might be a constraint that you could change to re-balance the project’s budget. Where would you look for human resources that would help bring down the project budget?
What is the fourth stage in a well-established model of team development that consists of forming, storming, and norming?
What tool can be used to help determine whether a specific change strategy will produce promised results ?
What approach should be taken to accommodate sustainability and customer concerns about installing flow restrictors?
Which network connection should the facility manager use for a 500-foot (150-meter) distance between a server and a department?
What is the first step in aligning the facility manager ' s strategy to the organization ' s strategy after assembling various inputs and producing the mission and vision statements?
What are the environmental factors a facilities manager must consider before starting any renovation project to a circa-1960 ' s manufacturing facility?
A residential complex next to a facility manager ' s building has complained about light trespassing from the campus area. What is the BEST action to take to minimize the amount of light that escapes from your property?
Your senior leadership decided to implement an energy dashboard to track utility consumption. They want a baseline before commissioning has started to evaluate the results. How should this commissioning information be used on the dashboard?
As a result of a market assessment, your company has decided that the best and highest use for a currently vacant building in an industrial park would be as a manufacturing facility. In order for a facility to be considered as a best and highest use, it must pass a series of four tests. What is one of the four tests?
During regular preventive maintenance activities, you notice green algae and scaling on the interior walls of the cooling tower. What action should you take to resolve the concerns?
During a renovation or construction project, the MOST cost-effective changes that reduce operating and maintenance costs focus on what?
A recently installed speed bump that slows traffic for pedestrian safety in the facility parking lot is diverting water runoff away from the drain and toward an adjacent property. What factors should the facility manager consider when fixing the drainage problem?
What, in addition to vision, incentives, action plan, and resources, is required for the change management process to be effective?
A facility manager wants to implement a centralized work request center for facility requests. After market research, the facility manager finds several different ways to prioritize requests. Which criteria should be used to prioritize work requests?
Part of your goals is to develop a succession plan for key positions within your operation, including yourself. What is most helpful in reaching this goal?
You have taken a position in a new country and do not speak the native language. However, your first task will be a facility renovation project. You need to become familiar with the standards, regulations, and laws that are applicable to a facility renovation project. What information source would be most accurate?
What budgeting method requires a facility manager to use historical budget data ?
What is your role as a Facility Manager in developing an emergency preparedness plan that ensures organizational success ?
A tenant questions annual reconciliation charges for common area and operating expenses per their lease. What is the strongest business practice for ensuring accounting practices are sound?
What facility management systems ' software retains assets building performance with standardized key performance metrics?
When is the BEST time for a facility manager to offer suggestions on a project at minimal cost?
What is one of the most important aspects of an effective change management process?
What encourages consumption of products and services with the LEAST environmental impact?
Employees in a research laboratory have been reporting an increased amount of static electricity charges that are negatively impacting their ability to perform certain experiments. What indoor air quality system should be assessed?
As VP of Facilities , your company has tasked you with right-sizing your portfolio’s facilities operations . Part of your analysis compares your team ' s performance against other similarly sized companies . What is this type of analysis?
What should be considered when developing a strategic facility management plan ?
What is typically NOT included in the evaluation process for investments in new equipment?
During the construction phase of a project you are managing, the customer wishes to add to the project scope. You think that the cost of the change is 25% greater than your contingency. What steps will you take?
Both the facility and information technology managers are asked to assign staff to work together on a major project. Halfway through the project, the managers observe that the team is in a win-lose power struggle because of divergent views among team members. How should the facility and information technology managers initially intervene?
During contractor evaluation , you discover their incident rate is below the industry average . What does this indicate?
What advantages can you gain by capturing and applying lessons learned in a multi-phased project?
A current tenant is questioning the charges from an annual reconciliation of common area and operating expenses , as allowed by their lease. What is the strongest business practice for making sure your accounting practices are sound?
A new department manager is not clear on the services provided by the facility management department and is often negative about facility management while at management meetings. How should a facility manager address the customer ' s expectations?
After completing a renovation of a wing of an older building, what actions will a Facility Manager do prior to occupancy to remove pollutants from the newly installed finishes?
You work for an organization that puts a strong emphasis on corporate values and being the employer of choice; truly valuing their people. The organization has put a lot of time and effort into ensuring that policies and procedures are in place to create an environment where employees are valued. This includes the company ' s performance appraisal system. How do you ensure the employees meet the expectations of the organization as well as your expectations?
A facility manager has developed a new health and safety program. What should be the next step?
As a facility manager, what is the most basic maintenance and operation responsibility that you must meet?
What key requirements should you make sure a contractor possesses when evaluating whether to award a contract?
What is the most important feature of an Integrated Workplace Management System (IWMS)?
When considering location alternatives, what should the facility management professional know?
Your company operates a Web-based CMMS but struggles with service quality across its facilities. What is the best way to address the issue?
How can you prevent power issues in a training room dependent on Power over Ethernet (PoE) switches?
An organization has determined the number of employees the facility will require in three to five years. Which procedure is MOST thorough to identify space requirements?
TESTED 02 May 2026