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  5. Certified Implementation Specialist - Software Asset Management Professional Exam Questions and Answers

CIS-SAM Certified Implementation Specialist - Software Asset Management Professional Exam Questions and Answers

Questions 4

Any product that accurately discovers software installations on computers in an environment can be used as the source for a Software Installation data.

Options:

A.

True

B.

False

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Questions 5

How often is the scheduled job for the normalization process run?

Options:

A.

Nightly

B.

Weekly

C.

Every time Discovery is run

D.

Nightly for new discovery models and weekly for all discovery models that do not have a status of normalized or manually normalized

E.

Immediately for new discovery models and nightly for all discovery models that do not have a status of normalized or manually normalized

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Questions 6

What type of record is only created when a software model or entitlement exists for the product?

Options:

A.

SAM Analytics Results

B.

Software Asset Results

C.

Software Product Results

D.

Software Model Results

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Questions 7

The Software Asset Management Content Service is automatically enabled and cannot be opted out.

Options:

A.

True

B.

False

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Questions 8

Which of the following is set in a software entitlement and used during reconciliation to determine your compliance position?

Options:

A.

Reconciliation rule

B.

Compliancy rule

C.

Baseline KPI

D.

License metric

E.

License allocation

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Questions 9

When receiving software related to a purchase order in ServiceNow, which data point is mandatory?

Options:

A.

Serial Number

B.

Assigned To

C.

Cost

D.

License key

E.

Asset Tag

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Questions 10

On the License Workbench, which of the following is defined as the “Estimated cost of remediating non-compliance”?

Options:

A.

Software spend

B.

Reconciliation cost

C.

True-down cost

D.

Over-licensed cost

E.

True-up cost

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Questions 11

Software reclamation is integrated with which of the following to automate the process of uninstalling software from devices and reclaiming those software rights?

Options:

A.

Integrated Risk Management

B.

HR Management

C.

Client Software Distribution

D.

Incident Management

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Questions 12

A user is notified their software install has been flagged for reclamation. The user declines approval.

What is the next step in the workflow?

Options:

A.

Nothing happens.

B.

The user’s manager must approve or decline the reclamation.

C.

The reclamation candidate is removed from the candidate list.

D.

The software is reclaimed since it was not in use.

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Questions 13

You have a contract that is getting ready to expire. What options do you have for handling this contract and remaining compliant? (Choose three.)

Options:

A.

Reject

B.

Extend

C.

Cancel

D.

Activate

E.

Delete

F.

Renew

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Questions 14

By default, which ServiceNow role can run on-demand reconciliation?

Options:

A.

sam_user

B.

sam_reconcile_user

C.

sam_cmdb_user

D.

sam_admin

E.

sam_manager

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Questions 15

Additional Software Model Lifecycles phases can be added as.

Options:

A.

Options

B.

Items

C.

Choices

D.

Selections

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Questions 16

Using end-of-life/end-of-support software exposes your organization to security threats. What report can you run to gain visibility to these products?

Options:

A.

Software Models with deactivated discovery maps

B.

License Position Report

C.

Software Model Lifecycle Report

D.

Software Product Lifecycle Report

E.

License Workbench Report

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Questions 17

Which of the following features enables organizations to easily upgrade a standard version of their software to an enterprise version?

Options:

A.

Software Entitlement

B.

Software Edition

C.

Software Assurance

D.

Software Allocation

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Questions 18

Performance Analytics allows users to: (Choose three.)

Options:

A.

Track usage of a particular software.

B.

Assess publisher compliance over a period of time.

C.

Configure software reclamation.

D.

View trends of software license allocations.

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Questions 19

What product must you procure a separate license for in order to utilize Workflow and Client Software Distribution (CSD) to automatically install software on devices.

Options:

A.

ITSM

B.

Asset Management

C.

Orchestration

D.

Discovery

E.

Deployment management

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Questions 20

The goals of Software Asset Management include which of the following? (Choose three.)

Options:

A.

Optimize spend

B.

Rationalize business applications

C.

Maintain compliance

D.

Identify unauthorized usage

E.

Support software audits

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Questions 21

Once you are ready to retire software in ServiceNow, what is the critical first step in the retirement process?

Options:

A.

Manually set Allocations available on the entitlement to Zero (0)

B.

Expire identified active software entitlements

C.

Run the Software Model Lifecycle Report

D.

Revoke all current allocations

E.

Recover the identified software entitlements

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Exam Code: CIS-SAM
Exam Name: Certified Implementation Specialist - Software Asset Management Professional Exam
Last Update: Apr 30, 2024
Questions: 141

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