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CPTD The Certified Professional in Talent Development Questions and Answers

Questions 4

Which is a component of an e-learning storyboard?

Options:

A.

Usability testing

B.

Technology analysis

C.

Mobile strategy

D.

Voice-over narration

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Questions 5

What should a talent development professional do to best facilitate retention in a multi-subject course?

Options:

A.

Test for all content at the end of the course

B.

Put all exercises at the end of the training

C.

Utilize one activity per subject during the course

D.

Space activities around each subject throughout the course

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Questions 6

A talent development professional has been hired to assess the motivation of a client's workforce and provide a performance improvement solution. Which three questions would be most important to ask the client?

Options:

A.

What goals are the employees accountable for? After a solution is implemented, what will the employees be able to do? What are the objectives for the workforce?

B.

What motivates the current workforce? What is causing employees' lack of motivation? What would a motivated workforce look like?

C.

What solutions have you tried in the past for motivating the workforce? What solutions worked? What solutions did not work?

D.

What are the current workflows and workloads? What are the bottlenecks? What aspects of the work are awkward?

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Questions 7

What is the most important reason for determining an anticipated headcount of training team employees before presenting a training budget?

Options:

A.

Training headcount must be justified and approved

B.

There must be adequate time to recruit new resources

C.

The training work plan must be correlated to the headcount

D.

Labor is typically the largest training department cost

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Questions 8

A manager is trying to identify the root cause of a departmental problem by interviewing employees. In which situation is the manager employing the Socratic method of questioning?

Options:

A.

Repeatedly asking why the problem is happening until employees feel that they have analyzed the problem thoroughly

B.

Claiming ignorance of the problem and asking questions that elicit employees' fullest knowledge of the topic

C.

Asking questions that require more than a one-word answer and encouraging others to draw on their own experiences

D.

Sharing expertise about the problem, and asking direct questions that help check for understanding of the problem and test for consensus

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Questions 9

Which metric would show the most alignment with senior management and organizational goals?

Options:

A.

Market share

B.

Engagement

C.

Attrition

D.

Productivity

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Questions 10

A talent development professional is providing coaching to an individual. Which action is most likely to improve success for the coaching action plan?

Options:

A.

Allow others to define actions for the person receiving coaching

B.

Obtain stakeholder approval for the action plan

C.

Be specific whether an action is a goal or a task

D.

Write out the action plan

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Questions 11

A project manager just learned of a significant delay in meeting a project milestone. Which option would be best for communicating information about the delay to external stakeholders dispersed across multiple time zones?

Options:

A.

Call each targeted stakeholder on the telephone and verbally explain the delay situation

B.

Schedule a web conference to explain the delay situation with the targeted stakeholders simultaneously

C.

Send an email to all of the targeted stakeholders to explain the delay situation

D.

Text an instant message to targeted stakeholders to explain the delay situation

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Questions 12

Which is a learning activity guided by constructivist learning theory?

Options:

A.

Listening to a podcast

B.

Role-play exercise

C.

Lecture

D.

Physically active learning exercise

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Questions 13

When following an organizational diagnosis model, which two variables that impact an organization would most appropriately be examined at both the organizational and group levels?

Options:

A.

Processes and individual motivation

B.

Culture and technology

C.

Group behavior and individual attitudes

D.

Structure and group composition

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Questions 14

Which risk would pose the greatest threat to a learning project?

Options:

A.

Teamwork is faltering and the team's tolerance for change is diminished

B.

The project plan milestones are not met

C.

Actual costs are exceeding budgeted costs

D.

The key business sponsor leaves and there is no backup sponsor

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Questions 15

Who is responsible for learning in the inclusive leadership theory?

Options:

A.

Employees and managers

B.

Organization and employees

C.

Human resources leadership and employees

D.

Organization and managers

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Questions 16

A talent development (TD) professional has been asked to deliver training in support of the corporate strategic plan to increase sales revenues. What is the first question the TD professional should ask the stakeholders?

Options:

A.

Should certain sales representatives be targeted for this training?

B.

By how much are revenues expected to be increased?

C.

Why are sales revenues down?

D.

What specific issues is this initiative intended to address?

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Questions 17

A talent development professional is planning a company-wide volunteer day event. One of the risk factors identified is the possibility that too few volunteers will participate. What are the two primary considerations in evaluating this risk?

Options:

A.

Who can help mitigate the risk and will they accept full responsibility?

B.

Is it reasonable to accept this particular risk, and if so, how can it be prevented?

C.

Can the risk be prevented, and what should be done if it occurs anyway?

D.

How likely it is that this particular risk will occur and what is the impact if it does occur?

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Questions 18

Which work product would most likely be protected under copyright law?

Options:

A.

A communication plan

B.

A new-hire process flow

C.

An onboarding procedure

D.

A recording of an orientation course

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Questions 19

A talent development (TD) professional is working as an independent consultant for a company. The TD professional signs a nondisclosure agreement and gains access to protected company data and information. Which type of law would the TD professional most likely be breaking if the information is misused?

Options:

A.

Fair use law

B.

Copyright law

C.

Trade secret law

D.

Intellectual property law

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Questions 20

Which is the best step to take first when developing leadership competencies?

Options:

A.

Develop criteria to rate leaders at all levels in the organization

B.

Research key leadership skills of similar organizations

C.

Determine what leadership abilities the organization needs

D.

Determine development needs of existing leaders in the organization

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Questions 21

Determining appropriate sample size for a project depends on which element?

Options:

A.

The frequency with which the tool is administered

B.

The type of research methodology that has been selected

C.

The ease with which members of the population may be identified

D.

The level of confidence that the results were not caused by chance

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Questions 22

When establishing a talent development (TD) department, how would the TD director best align the department's role to achieve the business strategy?

Options:

A.

Identify a learning management system that specifically tracks the number of learning solutions that are created for the business units

B.

Create a mission statement that explicitly states the department's endeavor to provide learning solutions that produce meaningful business results

C.

Develop a strategic workflow that includes daily, weekly, monthly, and quarterly tasks that cover all training and development disciplines

D.

Implement a strategy to recruit and hire a staff of TD professionals skilled in instructional design, e-learning software, facilitation, and evaluation

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Questions 23

A talent development professional has been asked to provide feedback to a trainer about an in-person session that received poor evaluation responses. The training was for senior-level management to learn to be more strategic and collaborative in their annual planning session. The trainer presented the learners with theories and methods for strategic planning and how to collaborate. Survey responses revealed learners felt they had not learned what they expected to learn. What was the most likely problem?

Options:

A.

The presentations were not polished enough, and the trainer should have practiced more before the session

B.

The learners were not motivated to learn the content presented to them and did not see how it related to the task at hand

C.

The training did not take into account the fact that the learners were experienced and motivated to learn

D.

The training did not provide situations where the learners could practice working as a group to come up with strategic priorities

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Questions 24

A talent development professional is following the return on investment (ROI) methodology. Which data collection method will be most useful for collecting Level 4 data?

Options:

A.

Performance tests for learners

B.

Business performance monitoring

C.

Surveys to determine the use of program aspects

D.

Interviews to determine how learning was applied

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Questions 25

What is the best way a talent development professional can create a strong business case for continuing an existing training program?

Options:

A.

Compare the amount of money spent on the program with that spent on other training programs

B.

Review end-of-course evaluations to assess participant reactions

C.

Show how the training program contributed to the achievement of business objectives

D.

Demonstrate how the training program improved on-the-job performance

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Exam Code: CPTD
Exam Name: The Certified Professional in Talent Development
Last Update: Apr 27, 2025
Questions: 90

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