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CRT-211 Prepare for your Advanced Administrator Certification Exam(WI24) Questions and Answers

Questions 4

The Cloud Kicks administrator wants to open up opportunity sharing to directors who oversee regional managers so they can access records to assist regional managers.

What sharing mechanism should be used?

Options:

A.

organization wide Defaults

B.

Role Hierarchy

C.

Manual Sharing

D.

Sharing Settings

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Questions 5

DreamHouse Realty wants better insights into potential revenue in the next quarter and is considering using Collaborative Forecasts.

What should the administrator consider when setting up Collaborative Forecasts?

Options:

A.

Opportunity Split data cannot be viewed in a forecast.

B.

A forecast can be either revenue-based or quantity-based.

C.

A single org can have up to six different types of forecasts.

D.

The default forecast categories cannot be customized.

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Questions 6

An administrator created and activated several record-triggered flows that are configured to run before the record is saved on the same object.

What should the administrator consider about the order of execution for flows?

Options:

A.

The flow type will determine the order of execution.

B.

The last created date of the flow will determine the order.

C.

The order of flow execution is unpredictable.

D.

The flows will execute in alphabetical order based on their names.

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Questions 7

A user at Cloud Kicks has informed the administrator that they are unable to log in to Salesforce via multi-factor authentication.

Which two area should the administrator review to understand potential root causes?

Choose 2 answers

Options:

A.

Identity Verification History

B.

Login History

C.

Debug Logs

D.

Setup Audit Trail

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Questions 8

When should an administrator apply a permission set to a user or group of users versus configuring the user’s profile with the necessary access?

Options:

A.

When a user is part of a team with an assigned profile that covers the majority of their needs but requires just a little less access than the rest of their team.

B.

When a user is part of a team with an assigned profile that covers the majority of their needs but requires more access than the rest of their team.

C.

When an organization’s sharing model is too broad and they need to restrict access beyond what their sharing model and existing profiles provide.

D.

When an organization has opted out of using the standard profiles and created custom profiles.

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Questions 9

AW Computing created new multi-tier service plans. The primary difference between the packages Is the length of the term. The company wants to capture start and end dates for each service plan sold, which can direr from the contract dates of the subscription.

How should an administrator ensure the data is captured properly?

Options:

A.

Build a validation rule on the Opportunity object to require custom date fields based on the product(s) selected.

B.

Configure formula fields to reflect the close date of the opportunity.

C.

Create a new price book for service plans with term lengths.

D.

Make a validation rule on the Opportunity Product object to require custom date fields based on the product family.

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Questions 10

An auto-response rule sends en email using Template when the field Case Source Is 'email' and Template when Case Source is blank. A Process Builder updates Case Source to 'email' when a case is created using Email-to-Case and to web' when a case Is created using Web-to-Case. Otherwise, Case Source Is blank.

What will occur when a case is created from an Incoming email?

Options:

A.

Case Source updates to 'email' and an email is sent out using Template2.

B.

An email is sent out using Template and then Case Source updates to email'.

C.

An email la sent out using Template and then Case Source updates to 'email'.

D.

Case Source updates to email and an email Is sent out using Template1.

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Questions 11

The administrator at AW Computing has been asked to review whether any users are making configuration changes directly in production.

Which item should the administrator review to find these details?

Options:

A.

Setup Audit Trail

B.

Field History Tracking

C.

Login History

D.

Organization-Wide Defaults

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Questions 12

Ursa Major Solar has a training sandbox with 160MB of test data that needs to be refreshed every other day.

Which two sandboxes should be used in this instance?

Choose 2 answers

Options:

A.

Partial

B.

Developer

C.

Developer Pro

D.

Full

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Questions 13

An administrator recently Implemented multi-factor authentication (MFA) with a standard security level selectee. They are receiving cases that users are unable to log in.

What should me administrator do to troubleshoot?

Options:

A.

Check the session security level required at login on the user profile.

B.

Change MF-A to High Assurance.

C.

Reset the user passwords and ask them to try again.

D.

Temporarily disable MFA.

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Questions 14

What are three options available to the administrator to help with this issue? Choose 3 answers

Options:

A.

Move some page components behind a tab.

B.

Remove some of the fields displayed.

C.

Deactivate unnecessary validation rules.

D.

Convert all Process builders to flows.

E.

Reduce the number of related lists displayed.

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Questions 15

The salts team at Universal Containers has asked the administrator to build functionality to automatically update the account checkbox field 'Opportunity Created' to checked when at least one related opportunity has been created.

What feature should the administrator use to build this functionality?

Options:

A.

Screen flow

B.

Workflow rule

C.

Record-triggered flow

D.

Assignment rule

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Questions 16

The Cloud Kicks online Lead Intake form was recently updated to allow for new choices on some older picklist fields. The leads are all being created properly in Salesforce, but reps are getting errors as they try to work the leads.

What tool should the administrator use to evaluate what is causing the errors?

Options:

A.

Login History

B.

Debug Log

C.

Setup Audit Log

D.

Record History

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Questions 17

An administrator at Universal Containers has been asked by the compliance team to understand end track various sensitivity levels for its data In Salesforce. The administrator has enabled Data Classification end configured appropriate sensitivity levels. The compliance team would Ike a report showing field level sensitivity and classification.

What should the administrator recommend?

Options:

A.

Run the standard Data Classification report.

B.

Create a custom Entity Definition and Held Definitions report type.

C.

Use the Data Classification Metadata list view.

D.

Configure a custom Data Classification and Metadata report type.

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Questions 18

An administrator created two record types on the Account object: Internal Customers and External Customers. A custom profile called Sales has the External Customers record type assigned. The sharing rules for Accounts arm set to Public Read Only. On occasion. Sales users notice that an Account record has the wrong record type assigned. The administrator has created a screen flow that will change the record type on the user's behalf.

What will happen to the Sales user's record access after running this flow?

Options:

A.

Read access will be lost to the record.

B.

Edit access will be lost to the record.

C.

Record Access remains the same.

D.

A new record owner will be assigned.

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Questions 19

Cloud Kicks has updated several profiles and created a new app in the sandbox. After testing, everything is working as expected. Which two options should the administrator use to migrate these changes to production from the sandbox?

Choose 2 answers

Options:

A.

Package deployment

B.

Change Data Capture

C.

Outbound Change Set

D.

Inbound Change Set

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Questions 20

An administrator is using the Dev Console Log Inspector to troubleshoot a Process Builder.

What event type should the administrator look for in the event column?

Options:

A.

Event types beginning with FLOW

B.

Event types beginning with AUTOMATED.

C.

Event types beginning with WORKFLOW

D.

Event types beginning with PROCESS

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Questions 21

An administrator has created a flow that sends platform events whenever an opportunity is updated. An Apex developer has been tasked to write code that listens for these events. When reviewing the debug logs for a user, the developer can see that the flow ran, but the debug Information is missing.

What should the administrator recommend to assist with debugging?

Options:

A.

Select the Debug Enabled checkbox on platform events,

B.

Platform events are unavailable for debugging.

C.

Set a debug log on the Automated Process entity.

D.

Search the AppExchange to And a tool that assists with debugging.

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Questions 22

Northern Trail Outfitters (NTO) has a private sharing model for records containing a customer's credit Information. These records should be visible to a sales rep's manager but hidden from their colleagues.

How should an administrator adjust NTO's sharing model to ensure the correct amount of confidentiality?

Options:

A.

Use validation rules targeting the logged-in user.

B.

Add View All access for the object via the managers profile.

C.

Create sharing rules for each manager based on the record owner.

D.

Grant access using hierarchies via the sharing settings.

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Questions 23

Which two tools should an administrator use to required data to be entered in a field and improve data quality on a record in Salesrorce?

Choose 2 answers

Options:

A.

validation Rules

B.

Dashboards

C.

Workflow Rules

D.

Page Layouts

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Questions 24

The Cloud Kicks security team has seen an increase in unattended device attacks, where hackers can view sensitive information when users leave devices unlocked in public settings. The security team wants to ensure Salesforce data cannot be viewed after 10 minutes of inactivity.

What is the recommended security setting to configure?

Options:

A.

Enforce login IP ranges on every request.

B.

Lock sessions to the domain in which they were first used.

C.

Require a high assurance session.

D.

Force logout on session timeout.

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Questions 25

An administrator created and activated several record-triggered flows that are configured to run before the record is saved on the same object.

What should the administrator consider about the order of execution for flows?

Options:

A.

The flow type will determine the order of execution.

B.

The last created date of the flow will determine the order.

C.

The order of flow execution is unpredictable.

D.

The flows will execute in alphabetical order based on their names.

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Questions 26

An administrator is planning he release process for the year. The team will be using change sets to process deployment to production.

Which three best practices should be considered?

Options:

A.

Plan your deployments around the production and sandbox maintenance schedules.

B.

Use matching names for global publisher layouts and Outlook publisher layouts.

C.

Be sure to test only after business hours the data after deployment.

D.

Make sure to deploy all dependent components.

E.

Make sure change sets are limited to 10,000 files.

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Questions 27

Support staff at Cloud Kicks work on multiple accounts and opportunities at the same time, Currently, they are switching between browser tabs, which is tedious and confusing. Support managers put in a request for a better agent experience.

What should an administrator recommend?

Options:

A.

Create a screen flow to pull all related opportunities onto one page.

B.

Enable Subtab Record Browsing in the Setup menu.

C.

Configure Split Lit Views.

D.

Implement Service Console.

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Questions 28

An administrator is asked to create a report to calculate the year-over—year changed in the dollar amount of a company’s opportunities.

What reporting tool should be used to complete this request?

Options:

A.

A row-level formula to compare amounts grouped by year.

B.

A joined report with two report blocks for each year

C.

A custom summary formula with PARENTGROUPVAL function

D.

A custom summary formula with the PREVGROUPVAL function.

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Questions 29

AW Computing continues to grow and has concerns about the volume of sensitive data being stored in its org. The administrator suggests utilizing Salesforce Shield.

What should the team consider before Implementing Salesforce Shield?

Options:

A.

Encrypted f elcz art j-ab e to be referenced in flows.

B.

Einstein Lead Scoring is available on encrypted fields.

C.

Paused flows can cause data to be saved in an unencrypted state.

D.

Shield Platform Encryption can be used with custom metadata types.

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Questions 30

The administrator at Cloud Kicks made new fields and page layout adjustments based on new requirements from the service teem. The changes have been built In a sandbox and are ready to be deployed Into production.

Whet should en administrator do before deploying the change set in production?

Options:

A.

Request a new sandbox based on the sandbox where the changes were made.

B.

Make a new sandbox based on production to restore changes from.

C.

Push the change set to another sandbox to restore from.

D.

Create the fields and update the page layouts In production.

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Questions 31

What should an administrator use as an alternative to a Process Builder to expedite the time required to update the records?

Options:

A.

Before save How Trigger

B.

Batch Update

C.

Workflow Rule Field Change

D.

Screen Row

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Questions 32

Northern Trail Outfitters has many users set up as system administrators to perform Salesforce Administration.

Which two functions would a delegated administrator be able to perform in order to help the existing Salesforce Administrator?

Choose 2 answers

Options:

A.

Set up users and password management.

B.

Configure updates to sharing rules.

C.

Manage custom objects and customize nearly every aspect.

D.

Make updates to permission set configurations.

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Questions 33

Ursa Major Solar allows its scientists to log new stars as they find them, but on occasion, they log the same star by mistake. The administrator wants scientists to be notified when a record is deleted and by whom, and to maintain their own discovery information.

What automation solution should be used to send the notification?

Options:

A.

Heroku

B.

Process Builder

C.

Workflow Action

D.

flow

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Questions 34

Cloud Kicks (CK) has deployed several new custom apps that use Lightning Web components. The administrator is now concerned that they may need to make some adjustments to CK’s org to make it more secure.

Which tools should the administrator use to expose possible security risks within a Lightning web component?

Options:

A.

Health Check

B.

Master Encryption Keys

C.

Salesforce Optimizer

D.

Self-signed Certificates

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Questions 35

The administrator at Universal Containers recently rolled out Email-to-Case functionality. Even though a new record type was created and specified in the Email-to-Case settings, all incoming cases are receiving a different record type.

What is likely causing the record type discrepancy?

Options:

A.

The new Case Owner needs permissions to the new record type.

B.

The Automated Case User needs permissions to the new record type.

C.

A Case assignment rule is preventing the record type from being updated.

D.

A validation rule is preventing the record type from being updated.

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Exam Code: CRT-211
Exam Name: Prepare for your Advanced Administrator Certification Exam(WI24)
Last Update: Mar 26, 2024
Questions: 240

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