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CRT-402 Certification Preparation for Platform App Builder (SU24) Questions and Answers

Questions 4

Cloud Kicks (CK) Is finding sales reps are Inconsistent in data entry when deals are won. CK requires that custom shoes are shipped within two weeks after the close date. A custom field called Scheduled Ship Date on the opportunity records the ship date.How should the app butler ensure this field is properly filed out before setting the opportunity to closed won?

Options:

A.

OR(ISPICKVAL( StageName , " Closed Won " ) & & ( Scheduled_Ship_Date_cCloseDate) > 14,ISBLANK(Scheduled_Ship_Date_c))

B.

OR(ISPICKVAL( StageName = " Closed Won " ) & & ( Scheduled_Ship_Date__c- CloseDate ) > 14,ISBLANK(Scheduled_Ship_Date__c))

C.

ISPICKVAL( StageName , " Closed Won " ) & & ( Scheduled _Ship_Date_c-CloseDate ) > 14

D.

ISPICKVAL( StageName= CloseDate ) > 14,losed Won " ) & & ( CloseDateScheduled_Ship_Date_c) > 14

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Questions 5

An app builder needs to deploy a new account detail page layout from sandbox to production.

Which three components should an app builder include in the Change Set to ensure it deploys successfully and visually as expected?

Choose 3 answers

Options:

A.

Detail page layout

B.

Custom fields

C.

Custom actions

D.

Lightning App Builder

E.

System administrator profile

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Questions 6

An app builder is creating a custom object called Testimonial__c and wants toconnect Testimonial__c records with both the submitter ' s

Contact record and Account record. If the Account is deleted, the Testimonial__c should also be deleted. If the Contact is deleted, but the

Account remains, the Testimonial__c should remain.

How should this be accomplished?

Options:

A.

Make both the Contact and Account fields required on the Testimonial__c object and create lookup relationships fromTestimonial__c to Contact and to Account.

B.

Create a master-detail relationship from Testimonial__c to Accountand a lookup relationship from Testimonial__c to Contact.

C.

Make Testimonial__c a junction object between Account and Contact using master-detail relationships.

D.

Create a lookup relationship from Testimonial__c to Account and a master-detail relationship from Testimonial__c to Contact.

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Questions 7

Universal Containers created a custom object called Component to capture details about products sold.

What approach should an app builder take to show Component as a related list on Product?

Options:

A.

Create a master-detail relationship on Product to Component. Add the Component related list to the Product page layout.

B.

Create a junction object to relate Component and Product. Add the Component related list to the Product page layout.

C.

Create a roll-up on Product. Add the Component related list to the Product page layout.

D.

Create a lookup relationship on Component to Product. Add the Component related list to the Product page layout.

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Questions 8

Universal Containers has Public Read/Write as the Account organization-wide default (OWD) setting. Visitors to the customer community site report that they can see all ofthe company ' s account records.

How should an app builder configure Account sharing so that community users only see their own Account?

Options:

A.

Create an account record type for external accounts.

B.

Define an owner-based sharing rule for external accounts.

C.

Define a permission set for external accounts.

D.

Set the account external OWD to private.

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Questions 9

An app builder at Cloud Kicks created acustom object and related fields in the schema builder.

What next steps should the app build take to ensure users can access the new object and fields?

Options:

A.

Create a permission set for access to the object and fields.

B.

Allow reporting for the object and fields.

C.

Assign data types to the fields on the object.

D.

Add the fields to the page layout on the object.

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Questions 10

Cloud Kicks wants to display the number of opportunities that are Closed Won with a Close Date within the last year on the Account detail page.

Which tool should an app builder use to implement this?

Options:

A.

Process Builder

B.

Activity Timeline

C.

Roll-Up Summary Field

D.

Workflow Rule

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Questions 11

Universal Containers (UC) has created a picklist field called Status on three separate custom objects. UC has a requirement to share the list of values for this field across each object.

Whichfeature would an app builder use?

Options:

A.

Field Update

B.

Global Picklist Value Set

C.

Dynamic Action

D.

Dependent Picklist

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Questions 12

Cloud Kicks is redefining its entire business process to convert the Manager Notes field from a long text area field. The goal is to encourage managers to be more concise in their comments and stayat 255 characters or less. There is preexisting information in the Manager Notes field that often is well beyond the character limit.

What would happen to any existing information if the app builder tries to convert a preexisting long text area field to text area?

Options:

A.

Preexisting information will truncate to the first 255 characters.

B.

Preexisting information will remain even if it was over 255 characters.

C.

Preexisting information will cause a- e-r0- -essace to poo up.

D.

Preexisting information in thefield will be completely lost.

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Questions 13

UniversalContainers uses a custom object called Projects. When managers assign projects they set a custom field on the Uroject called Estimated Hours. Once set, users should be able to decrease but not increase the value

How can an app builder meet this requirement?

Options:

A.

Create a formula default value for the custom field.

B.

Create a formula held that uses the PREVGROUPVAL function

C.

Create a validation rule that uses the ISCHANGED function

D.

Create a validation rule that uses the PRIOR VALUE function.

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Questions 14

An app builder has created a custom Lightning App and wantsto make it available to the internal users at Universal Containers.

Which two steps are necessary to accomplish this task?

Choose 2 answers

Options:

A.

Add the app to a Visualforce page.

B.

Upload the app to Static Resources.

C.

Create a subdomain using My Domain.

D.

Build a Custom Tab for the app.

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Questions 15

Containers have the Account object ' s Organization-Wide Default set to Private. The marketing team owns Accounts; however, they also need to be able to see the sales team ' s Accounts. Both the sales and marketing teams are in completely different branches of the rote hierarchy.

What feature should be used to enable marketing to see sales-owned accounts.

Options:

A.

Public Group

B.

Flow

C.

Workflow

D.

Sharing Rules

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Questions 16

The Service Manager provided the app builder with color code requirements for case age on open cases.

New cases populate a green circle

Day-old cases populate a yellow circle

Three day-oldcases populate a red circle

How should an app builder implement this requirement?

Options:

A.

Formula Field

B.

Quick Action

C.

Custom Button

D.

Lightning Web Component

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Questions 17

Cloud Kicks has a shipment date on each shipment that is sent out. Dispatchers need more details on the day and time the shipment was sent out. The app builder needs to change the current field type that is used from Date to Date/Time.

What should the app builder be aware of when it comes to data already in the system?

Options:

A.

The change will be instant

B.

Historical data will be updated to 12:00 timestamp.

C.

The field name will change.

D.

Data loss will be experienced.

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Questions 18

An app builder has downloaded a component from the AppExchange successfully; however, they are unable to add it to the Lightning home page.

Which two reasons can be preventing the appbuilder from being able to add the custom component?

Choose 2 answers

Options:

A.

My Domain must be deployed to add custom components to the page with the App Builder.

B.

A custom tab must be created to add custom components to the page with the App Builder.

C.

The component requires a developer permission to add it to the page with the App Builder.

D.

The component is tagged for record pages instead of home pages and is not showing up in the App Builder.

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Questions 19

DreamHouse Realty (DR) has many properties for sale and wants to identify the highest value of all Offer__c records on each Property__c record.

What solution should the app builder use to meet DreamHouse Realty ' s needs?

Options:

A.

Master-Detail Child Object

B.

Text Area (Long)

C.

Multi-select Pickllst

D.

Lookup Object

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Questions 20

At Universal containers, all US Sales reps should be able to view the US Team dashboard, however, only the US sales directors should be able to see the data in the component and view its source report. How can an app builder ensure the proper access is granted?

Options:

A.

Make the US Sales Director the running user and share the dashboard folderwith the role US Sales Rep

B.

Make the dashboard dynamic and give US Sales Reps the view my teams dashboard permission

C.

Share the dashboard folder with roles and subordinates of the US Sales Director and share the report folder with the role of US SalesDirector

D.

Share the dashboard with the public group US Sales Reps and share the dashboard source reports folder with the US Sales Director profile

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Questions 21

The developer at Universal Containers wants to test code in a sandbox environment. In order to ensure the code works properly, the sandbox needs to have at least half a gigabyte of data. The sandbox will need to be refreshed after each three-day sprint.

What type of sandbox should the App Builder provision to the developer?

Options:

A.

Developer

B.

Full Copy

C.

Developer Pro

D.

Partial Data

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Questions 22

An app builder wants to create a new field using SchemaBuilder.

Who will get access to the new field by default?

Options:

A.

Standard profiles

B.

No profiles

C.

Internal profiles

D.

All profiles

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Questions 23

At Universal Containers, each admin anddeveloper use a separate developer pro sandbox. Configuration and code are then migrated to a partial data sandbox for combination and initial testing. Once approved the configuration and code are then migrated to a full sandbox for final toad and regression testing before going to production.

When should the full sandbox be refreshed?

Options:

A.

After user acceptance testing is complete.

B.

After each push from the partial data sandbox.

C.

After each major release to production.

D.

After a new user is added to production.

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Questions 24

What are two capabilities of Schema Builder? Choose 2 answers

Options:

A.

Editing custom settings

B.

Creating a new record type

C.

Showing selected objects on a page

D.

Viewing page layouts in a new window

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Questions 25

Universal Containerswants to create a report to show job applications with or without resumes.

What considerations should the app builder be aware of when creating the custom report type?

Options:

A.

An app builder is unable to create custom report types for objects they do not have permissions for.

B.

Once the report type has been deployed it is unable to be deleted.

C.

A primary object selection is locked once the custom report type has been saved.

D.

When a custom or external object is deleted the report type and reports remain butcause an error when the report is run.

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Questions 26

Cloud Kicks works on an annual subscription model. When a sales rep marks an opportunity as closed won, a newopportunity should automatically be created for the renewal. The contracts team works outside of Salesforce but also needs to be notified about closed deals in order to initiate the contract process with the customer.

Which automation solution would meet these requirements?

Options:

A.

Approval Process

B.

Validation Rule

C.

Process Builder

D.

Workflow Rule

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Questions 27

The case handling process at Universal Containers includes multiple steps Including approvals, notifications, and fields updates. To manage and evaluate all of these changes in a single save operation, an app builder wants to use Process Builder and the Advanced option to let the process evaluate a record multiple times has been selected.

Which two options should the app builder avoid to prevent recursion?

Choose 2 answers

Options:

A.

IF statements

B.

Setting a criteria node to No criteria-just execute the procedure

C.

Invocable processes

D.

The ISCHANGED function

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Questions 28

Ursa Major Solar (UMS) uses a public sharing model for accounts. UMS would like to move to a more restrictive sharing model but wants the Sales team to continue to have access to all account records with the sales record type.

Which two actions should an appbuilder complete to implement this change?

Choose 2 answers

Options:

A.

Update the Sales profile.

B.

Update the organization-wide defaults

C.

Create a criteria based sharing rule.

D.

Create an owner-based sharing rule.

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Questions 29

SERVICE AGENTS ARE REQUIRED TO CONFIRM A USER IDENTITY BEFORE PROVIDING SUPPORT INFORMATION OVER THE PHONE. WHAT FEATURE CAN AN APP BUILDER USE TO HELP AGENTS MEET THIS REQUIREMENT?

Options:

A.

Include Surveys as a Case related list

B.

Case Validation Rules

C.

Add Path to the top of the Case layout

D.

Guided Action Flows on the record page

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Questions 30

Cloud Kicks received a new requirement to calculate summaries from child objects of a standard object. The team would prefer to solve this declaratively.

What are two considerations an app builder should evaluate?

Choose 2 answers

Options:

A.

An app builder is unable to change a lookup to a master-detail relationship.

B.

An object can have up to two master-detail relationships.

C.

A trigger on save or update can kick off calculations.

D.

A value is required in all records ofthe lookup field prior to converting to a master-detail relationship.

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Questions 31

Universal Containers is piloting new features in an existing sandbox and wants to prevent outbound email sends during testing.

What should theapp builder do to meet the requirement?

Options:

A.

Email deliverability set to system email only.

B.

Email configured for SMTP authentication.

C.

Email relay to the configured host enabled.

D.

Email deliverability set to no access.

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Questions 32

DreamHouse Realty is building a custom Lightning app to track its expanding solar water collection business. The Lightning app currently contains a custom Lightning record page with standard components.

From which two resources should an appbuilder get custom components to bring into the new Lightning app?

Choose 2 answers

Options:

A.

AppExchange

B.

Apex Code

C.

Import Wizard

D.

Visualforce

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Questions 33

Ursa Major Solar ' s service department gets requests for several types of services, such as installation, repair, and maintenance. Service managers need to be able totell when maintenance was last done on on asset to help determine If they are meeting contract agreements, but the last maintenance date can be difficult to determine when there are many work orders related to the asset. They think it would be helpful to have a field auto-populated on the Asset record when a maintenance work order gets closed.

What tool should an app builder recommend to help meet this requirement?

Options:

A.

Visualforce

B.

Roll-up Summary

C.

Apex Trigger

D.

Flow

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Questions 34

Ursa Major Solar wants to convert the relationship between Galaxy and Star from a lookup relationship to a master-detail relationship so each Galaxy record can be equipped with a roll-up summary count of Star records.

Which twoconsiderations should be made?

Choose 2 answers

Options:

A.

The Star records are all required to have an existing value in their Galaxy field.

B.

The Galaxy object has fewer than two existing master-detail relationships.

C.

The Galaxy object is required to containexisting roll-up summary fields.

D.

The Star object has fewer than two existing master-detail relationships.

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Questions 35

A Service Coordinator (SC) for Ursa Major Solar (UMS) does a final review of work orders owned by a technician for a specific region before the records are submitted for an invoice. Beforeclosing out the work order, the SC needs to modify data or remove attachments that were added by mistake. The SC also needs access to any other related records owned by the technician.

What solution would provide the required access, given a private data model?

Options:

A.

Give the SC a permission set with the Modify All Data system permission.

B.

Put the SC in the role hierarchy above the technicians whose work orders they review.

C.

Create a workflow rule that updates records owned by technicians in that regionwith the SC.

D.

Change work order access on the SC ' s profile to ' Modify AIl.

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Questions 36

Sales reps at Universal Containers create multiple quotes per opportunity.

What automation tool should an app builder recommend to delete rejected quotes?

Options:

A.

Approval process

B.

Validation rule

C.

Workflow rule

D.

Flow

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Questions 37

Properly installing managed packages helps prevent conflicts with customizations made by customers and partners.

What functionality should be used to set up packages?

Options:

A.

Description

B.

Allow sharing

C.

Help setting

D.

Namespace

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Questions 38

A new field has been added to the Applicantobject that is part of an unmanaged package. A recruiter ran the Position with or without Applicants report and noticed that the new field was missing as an option to add as a column.

How should an app builder troubleshoot this issue?

Options:

A.

Adjust the field level security to include in the report type.

B.

Check Allow Reports for the position and applicant objects.

C.

Add the field to the custom report type field layout.

D.

Update the profile with the Manage Public Reports permission.

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Questions 39

Universal Containers wants to deliver purchased containers to remote construction address. In these cases the customers will supply UC with the coordinates to the location.

What type of field should the app builder use to capture this information?

Options:

A.

Number

B.

Goelocation

C.

Text

D.

External Lookup

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Questions 40

Universal Containers ' s app builder has been tasked with replacingworkflow rules and Apex triggers with Process Builders where possible.

What are two important considerations an app builder should know before the project is started?

Choose 2 answers

Options:

A.

Avoid generating infinite loops.

B.

Apex has a different SOQL querylimit than Flow.

C.

Create a process for each workflow rule.

D.

Combine actions when possible.

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Questions 41

Universal Containers (UC) tracks Account locations in Zip Code, a custom text field with a validation rule to enforce proper formatting of the US ZIP+4 code for UC ' s orders.

What formula should the app builder create on Order to display only the first five digits of Zip Code from the parent Account?

Options:

A.

BEGINS(Account.Zip_Code_r, 5)

B.

TEXT(Account.Zip_Code_c, 5)

C.

LEFT(Account.Zip_Code_c, 5)

D.

LPAD(Account.Zip_Code__r, 5)

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Questions 42

The appraisal team at DreamHouse Realty wants to leverage Salesforce mobile app.

What are three things an app builder should do to optimize mobile experience?

Choose 3 answers

Options:

A.

Use Global Actions to make it easy to perform vital functionality on mobile.

B.

Avoid using default field values so that the user is required to fill in all fields on the screen.

C.

Minimize the amount of formulafields and lookup fields to reduce page load time.

D.

Create individual customized layouts for different phone operating systems.

E.

Put the most important fields in the compact layout so they are easy to find.

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Questions 43

Which three Salesforce functionalities are ignored when processing field updates in workflow rules andapproval processes?

Options:

A.

Multiple currencies

B.

Field-Level Security

C.

Validation Rules

D.

Record type picklist value assignments

E.

Decimal places and character limits

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Questions 44

Universal Containers wants to streamline its data capture process by linking fields together. They wish to do this sothat the available value on dependents fields are driven by value selected on controlling fields. Which consideration supports the stated requirements? Choose 3 answers

Options:

A.

The import wizard only allows value to be imported into a dependent picklist if theymatch the appropriate controlling field

B.

Custom picklist field can be either controlling or dependent field

C.

Multi select picklist can be dependent picklist but not controlling fields

D.

Standard and custom picklist fields can be dependent fields.

E.

Checkbox fields can be controlling fields but not dependent fields

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Questions 45

Universal Containers wants some enhancements on its Opportunity page layout to improve efficiency and collaboration.

Which two solutions should an app builder suggest to help meet these requirements?

Choose 2 answers

Options:

A.

Mark stage dependent fields as required on the Opportunity page layout.

B.

Use two Tabs components toseparate record information from activities.

C.

Add a Path component with fields and instructions aligning to stages on the Opportunity.

D.

Set up an approval process requiring manager consent at each stage of the Opportunity.

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Questions 46

An app builder wants to use Process Builder to automate some of the work being done by the sales team.

What are three capabilities ofProcess Builder that can improve productivity?

Choose 3 answers

Options:

A.

Send an email alert.

B.

Update a related record.

C.

Send an outbound message.

D.

Delete a related record.

E.

Create a child record.

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Questions 47

DreamHouse Realty (DR) has a policy that requires the phone number on Contact to be deleted when the DoNotCall checkbox is checked.

What automation tool should the app builder recommend?

Options:

A.

Quick action

B.

Approval process

C.

Validation rule

D.

Workflow rule

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Questions 48

A new app builder on the Cloud Kicks team is getting familiar with relationships in the data model.

What functionality wouldpresent the app builder a comprehensive view of all relationships In one pi

Options:

A.

Schema Builder

B.

Lightning Object Creator

C.

Object Manager

D.

Lightning Record Page

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Questions 49

The Director of customer service wants to receive a notification when a case stays in the ' ' new ' ' status for more than four business hours.

Which two automation processes should be used to accomplish this?

Choose 2 answers

Options:

A.

Escalation rules

B.

Flow Builder

C.

Process Builder

D.

Scheduled Apex

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Questions 50

UC has arequirement that an opportunity should have a field showing the value of its associated account ' s billing state. This value should not change after the opportunity has been created. Is there a recommended solution to configure this automated behavior?

Options:

A.

Formula field

B.

Apex

C.

Workflow

D.

Roll-up summary field

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Questions 51

An app builder is tasked with adding key performance indicators on client pages. They want to see a summary of the number of open Opportunities and the number of won Opportunities for each Account.

Where should theapp builder go to build these new rollups?

Options:

A.

Lightning App Builder

B.

Account Object

C.

Lightning Object Creator

D.

Opportunity Object

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Questions 52

Universal Containers uses the Asset object to track products that are installed at customer locations. A new object, Asset Inventory, has been created to capture details about the asset.

Which approach should the appbuilder take to show Asset Inventory as a related list on Asset?

Options:

A.

Create a roll-up on Asset. Add the Asset Inventory related list to the Asset page layout.

B.

Create a junction object to relate Asset Inventory and Asset. Add the Asset Inventory relatedlist to the Asset page layout.

C.

Create a lookup relationship on Asset Inventory to Asset. Add the Asset Inventory related list to the Asset page layout.

D.

Create a master-detail relationship on Asset to Asset Inventory Add the Asset Inventory related list to the Asset page layout.

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Questions 53

Ursa Major Solar is ramping up the sales team to meet increased demand. As part of the short ramp up for these newreps, the manager wants to provide a help guide to enable reps to easily get help where needed during the different sales processes.

Which solution should an app builder recommend?

Options:

A.

Flow

B.

Journey Builder

C.

Chatter Publisher

D.

Path

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Questions 54

An app builder is creating a Lightning record page and has added Mobile & Lightning Actions to the page layout.

What two components could be included on the layout to display the actions?

Choose 2 answers

Options:

A.

Highlights panel

B.

Chatter

C.

Activities

D.

Path

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Questions 55

An app builder wants to add the option to ' Send New Email ' from Leads, Contacts and Accounts for users on mobile.

What is the benefit of using global actions to accomplish this?

Options:

A.

Global actions can be accessed anywhere actions are pages, feed and Chatter groups,

B.

Salesforce Lightning Component Library houses existing global actions prebuild for use.

C.

The global action ' s layout automatically clones the default page layout.

D.

Global actions are record-specific and are available when searching that particular

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Questions 56

Universal Containers uses Contracts for agreements withcustomers. A sales manager is required to provide approval for contracts and director approval for any contract over $10,000.

Which two options should an app builder use to ensure all contracts route for the correct approval and also prevent the sales repfrom making changes to the record while it is being approved?

Choose 2 answers

Options:

A.

Create an approval process on the Contract object with criteria set on a second approval step set as ' Amount__c > 10,000 ' and set the approver as director.

B.

Create an approval process on the Contract object and set the field for ' Next Automated Approver Determined By ' as Manager ' .

C.

Create a validation rule on the Contract object that prevents updates to the contract record while it is being reviewed.

D.

Create an approvalprocess on the Contract object with one step for each sales manager that sets the approver as the director.

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Questions 57

What option is available to an App Builder when defining an object-specific Create Record custom action? Choose 2 answers

Options:

A.

Pre-Defining field values on the target object.

B.

Redirecting the end user to the detail page of the target object

C.

Specifying the fields and layout of the action.

D.

Allowingthe end user to choose the record type

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Questions 58

Cloud Kicks (CK) tracks the support level of its customers on the account record page. CK wants to show a text notification on a case record page when the related account is a platinum-level customer.

How could an app builder meet this requirement?

Options:

A.

Add a rich text area tothe Case Lighting page > Set the component visibility of the rich text area to show when the account support level is platinum.

B.

Create a text-only Visualforce page > Drag the Visualforce component into the Case page layout > Set its visibility to show when the account support level is platinum.

C.

Create a text-only Visualforce page > Clone the case page layout > Drag the Visualforce component into the page, and assign the layout to platinum cases.

D.

Clone the Case Lightning page > Add a rich text areato the new page, and assign this page to platinum accounts.

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Questions 59

A Cloud Kicks employee submitted an opportunity for approval by their manager.

What would happen if the employee attemptsto edit the description field after submission?

Options:

A.

User will be presented with a ' Record Lock ' notification.

B.

User will be able to edit the description field only.

C.

User will see the record is now owned by their manager.

D.

User will be able to edit the name, but unable to edit the description.

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Questions 60

universal containers hasseveral large customers that sell their products through dealers. Each customer and dealer has an individual rep who works directly with uc and each is billed separately. How can an app builder implement these requirements?

Options:

A.

Create a single account record, add each rep as a contact and create a custom dealer object

B.

Create both customer and dealer as accounts, add each rep as a contact on the corresponding account and create an account hierarchy.

C.

Create a single parent record, add each rep as a contact to the parent account and add each dealer as a child record

D.

Create both customer and dealer as accounts, create account teams on each account and associate the dealer records with the parent account.

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Questions 61

The marketing team at UVC has a list of 400 leads it wants to upload to Salesforce. The team need to avoid creating duplicate records. Which two actions should be taken to meet this requirement? Choose 2 answers

Options:

A.

Utilize a Lead Matching Rule and corresponding Duplicate Rule to block newly created duplicate leads.

B.

Upload the lead list using the import wizard and select a Matching type to prevent duplicate lead creation.

C.

Use Data Loader’s update function to import lead and match to existing records based on e-mail address.

D.

Enable Duplicate Matching in the Data Management section in Setup and activate the Lead-to_Lead scenario.

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Questions 62

Cloud Kicks wants to start tracking how many shoe subscriptions have been sold for each shoe catalog. A master-detail relationship exists between the Subscription__c and the Shoe__c objects.

Which type of field should an app builder create?

Options:

A.

Roll-up summary field

B.

Lookup field

C.

Master-detail relationship field

D.

Number field

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Questions 63

An App Builder at UVC would like to prevent users from creating new records on an Account related list by overridingstandard buttons. Which two should the App Builder consider before overriding standard buttons?

Options:

A.

Standard buttons can be changed on lookup dialogs, list views, and search result layouts

B.

Standard buttons can be overridden with a Visualforce page

C.

Standard buttons that are not available for overrides can still be hidden on page layouts

D.

Standard buttons can be overridden, relocated on the detail page, and relabeled

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Questions 64

When an opportunity close date is delayed by more than 60 days, the manager and the VP sales must approve the change. How can this requirement be met? Choose 2 answers

Options:

A.

Build an approval process that requires unanimous approval from the manager and VP of sales.

B.

Create a workflow rule that checks for close date less that 60 days and add an email alert.

C.

Create a lightning process builder flow that submits the record for an approval process

D.

Build a validation rule that does not allow a user to save the opportunity record.

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Questions 65

Cloud Kicks has a sales rep who is stating that their Contact is unavailable for other users to see within Salesforce.

In which three ways can an app builder troubleshoot this issue?

Choose 3 answers

Options:

A.

Create an Account Sharing Rule to give the users access to all records.

B.

Confirm whether Default Organization-Wide Sharing Settings provide access to the Account.

C.

Review the Contact record and ensure it is linked to an Account.

D.

Verify the users with the issue have access to the Contact object.

E.

Create a new Contact and have the users try again.

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Questions 66

An app builderneeds to create new automation on an object.

What best practice should the app builder follow when building out automation?

Options:

A.

One Workflow rule per object.

B.

One Flow per object.

C.

One invocable process per object.

D.

One record change process perobject.

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Questions 67

An app builder at DreamHouse Realty created a custom object which has fields containing data from two different objects via related lookups.

What is needed to create " with " or " without* reports on the new custom object?

Options:

A.

Row-Level Formula

B.

Report Bucket Field

C.

Report Filters

D.

Custom Report Type

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Questions 68

Universal Containers has a single Contact Lightning record page. A component takes up a lot of room on the page and is NOT needed by users with a Marketing profile.

What should the app builder use to solve this Issue?

Options:

A.

Detail page layouts

B.

Component visibility filter

C.

Field-level security

D.

AppExchange

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Questions 69

DreamHouse Realty wants to make sure an Opportunity has a fieldExpected_Close_Date_c populated before it is allowed to enter the qualified stage.

How should an app builder solution this request?

Options:

A.

Record Type

B.

Validation Rule

C.

Activity History

D.

Page Layout

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Questions 70

Universal Containers needs the 18-digit record ID from Opportunity records when exporting data to Excel in order to ensure each record istreated uniquely.

What formula should an app builder use to create this new field?

Options:

A.

ISNUMBER(Id)

B.

CASESAFEID(Id)

C.

TEXT(Id)

D.

VALUE(Id)

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Exam Code: CRT-402
Exam Name: Certification Preparation for Platform App Builder (SU24)
Last Update: Apr 30, 2026
Questions: 234

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