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IntegrationHub enables execution of third-party APIs as a part of a flow. These integrations are referred to as
When using the Performance Analytics application in the Now Platform, what kind of KPI signals are used to make decisions that statistically support long term workflow stability?
Which tool is used for creating dependencies between configuration items in the CMDB?
When creating a global custom table named “abc”, what is the table name that is automatically assigned by the platform?
The ServiceNow Virtual Agent provides assistance within a messaging interface. Which capability allows end users to configure virtual Agent to intercept and help resolve submitted incidents?
ServiceNow contains a resource which provides the following:
A standard and shared set of service related definitions across ServiceNow products and platform that will enable and support true service level reporting.
A CMDB framework across our products and platform that will enable and support multiple configuration strategies.
What resource do these statements describe?
Which plugin allows users to install multiple applications, application-customizations. or plugins at once?
Which core table in the ServiceNow platform provides a series of standard fields used on each of the tables that extend it, such as the Incident [incident] and Problem [problem] tables?
Your customer would like to create a new template to notify users who are affected by network outages at their site. Which module would you use to create a new notification?
Which module would you use to create a new automation of business logic such as approvals, tasks, and notifications?
What would NOT appear in the Application Navigator if “service” is typed into the filter field?
What are three security modules often used by the System Administrator? (Choose three.)
New records, new groups, and modified configuration Items (Cls): what do they have in common?
In addition to the admin role, which one of the following roles allows a user to add or remove fields from a list?
From a form, what would you click to add additional fields to the form? (Choose two.)
What are different types of Data Sources, which may be imported into ServiceNow? (Choose four.)
On a Business Rule, the When setting determines at what point the rule executes. What are the options for specifying that timing?
What do you call any component that needs to be managed in order to deliver services?
If users would like to locate and assign a task to themselves in the Platform, What action could they perform from the list view to make the assignment?
Choose 2 answers
Farm a form, what would you click, to modify the order of the fields on the form?
Choose 2 answers
Which module would you use to customize your instances banner image, text and colors?
A Homepage Admin > Pages > Branding
A Service Catalog project will involve building 80 catalog items. For each of the catalog items, the following fields will be mandatory on the forms:
* Requested for
*Requested by
* Approving manager
* Delivery instructions
All of the other variables will be specific to the individual catalog item. What features would you use when designing the catalog item form?
A new employee joins the IT deployment and needs to perform work assigned to Network and Hardware groups. How would you set up their access?
Choose 3 answers
Which SericeNow utility gives a Service Desk agent the ability to trace from a Service having an issue, to see which Cis supporing that service have active issues?
What features are available in Knowledge Management, to support continuous improvement on the knowledge articles?
Choose 4 answers
When importing data, what happens to imported rows, if no coalesce field is specified?
When moving multiple update sets at one time, what might you do to facilitate the move?
Which tool is used to define relationships between fields in an import set table and a target table?
When a flow runs an action, it generates a runtime value, which stays the same for the duration of the flow. What is the name of this runtime value?
Your customer requires that they be able to monitor which users are performing impersonations in their instance. What would you do to meet that requirement?
The wait time for end users is based on the round-trip between the client and the server. What activities are included in the round-trips?
A user is complaining that they are seeing a blank page, when they click Create New, from your custom Inventory application. You have confirmed that they can see the Inventory application, and the Create New module on the application navigator. What could be the cause of this issue?
On Access Control Definitions, what are ways you can set the permissions on a Table?
Choose 3 answers
What types of entities can receive task assignments, in ServiceNow?
Choose 2 answers
Which tool graphically displays an infrastructure view for a configuration item (CI) and its relationship with other CIs?
What capability allows users to create dashboards with widgets to visualize data over time in order to identify areas of improvement?
What are the three permission requirements that must evaluate to true for an access control rule to apply?
Choose 3 answers
An IT user calls the service desk because they need to work on task records. All they can see is Self Service on their homepage when they login to the
ServiceNow instance. What issue could explain this?
Choose 2 answers
What is the name of the conversational bot platform that provides assistance to help users obtain information, make decisions, and perform common tasks?
Buttons, form links, and context menu items are all examples of what type of functionality?
What is the master table that contains a record for each table in the database?
Which one of the following statements describes the purpose of a Service Catalog workflow?
Each knowledge bases can have unique lifecycle workflows, user criteria, category structures, and management assignments.
Which one of the following statements describes a characteristic of role assignment?
Which of the following concepts are associated with the ServiceNow CMDB? (Choose four.)
When using the Load Data and Transform Map process, what is the Mapping Assist used for?
Which icon would you double click, to expand and collapse the list of all Applications and Modules?
What import utility do you use when the field names on the import set match the name of the fields on the Target table?
A task worker asks how they can monitor any updates occurring to recands assigned to him, like responses from customers, What do you suggest?
Here is an example of the criteria set for a knowledge base:
* Companies: ACME North America
* Department: HR
* Groups: ACME Manager
* Match All: Yes
In this example, what users would have access to this knowledge base?
A customer has asked for the following updates to a form:
* Make Resolution code mandatory, admin state is changed to Resolved.
* Hide major incident check box, unless logged in user has Major incident Manager role.
What type of rules (s) would you use to implement this requirement?
What instance resource allows you to access guided tours, information about actions, and instructions an how to use inputs and outputs in your flaw?
What is the best practice related to using the Default Update Set for moving customizations between instances?
Which statement correctly describes the differences between a Client Script and a Business Rule?
What section on a task record would you use to see the most recent update made to a record?
Which of the following is true of Service Catalog Items in relation to the Service Catalog?
What refers to an application or system that accesses a remote service or another computer system, known as a server?
Which one of the following statements is a recommendation from ServiceNow about Update Sets?
Which term best describes something that is created, has worked performed upon it, and is eventually moved to a state of closed?
What is the path an Administrator could take to view the fulfillment stage task list for an order placed by a user?
What defines conditions that are evaluated against users to determine which users can create, read, write, and retire knowledge articles.
Which type of tables may be extended by other tables, but do not extend another table?
Where would you go in ServiceNow to order services and products offered by various departments?
Which one of the following statements best describes the purpose of an Update Set?
FILL IN THE BLANK
_______________ is a computer program running as a service; a physical computer dedicated to running one or more services, or a system running a database.
TESTED 20 Apr 2024