CTFL_Syll_4.0 ISTQB Certified Tester Foundation Level (CTFL) v4.0 Questions and Answers

A product risk is a risk that affects the quality or timeliness of the software product being developed or tested1. Product risks are related to the requirements, design, implementation, verification, and maintenance of the software product2.

The risk of the sub-contractor failing to meet his commitment is a product risk, as it could cause a delay in the completion of the testing required for the current cycle, which in turn could affect the release date of the product. The release date is an important aspect of the product quality, as it reflects the customer satisfaction and the market competitiveness of the product3.

The other options are not correct because:

A. It is not true that any risk associated with development timeline is a product risk. Some risks could be project risks, which are risks that affect the management or control of the software project, such as budget, resources, schedule, or communication1. For example, a risk of losing a key project stakeholder is a project risk, not a product risk.

B. It is not true that the risk is no longer a risk for the Test Manager since an independent party is managing it. The Test Manager is still responsible for ensuring that the testing activities are completed according to the test plan and the quality objectives4. The Test Manager should monitor and control the sub-contractor’s performance and communicate with him regularly to identify and mitigate any potential issues or deviations5.

C. It is not clear what is meant by “object” in this option, but it could be interpreted as the software system under test or the test object6. In any case, the risk is not an object risk, as it does not affect the successful completion of the object, but rather the successful completion of the testing of the object. An object risk could be a risk that affects the functionality, reliability, usability, efficiency, maintainability, or portability of the software system under test2. For example, a risk of the software system having a high complexity or a low testability is an object risk, not a product risk.

References =

1 ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 97

2 ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 98

3 ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 99

4 ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 100

5 ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 101

6 ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 102

Comprehensive and Detailed Explanation From Exact Extract:

This question applies theState Transition Testingtechnique.

Let’s evaluateOption Dstep-by-step:

NORMAL MODE → DEGRADED MODE:✅Valid on“FAILURE DETECTED”

DEGRADED MODE → NORMAL MODE:✅Valid on“ALL FAILURES CLEARED”

NORMAL MODE → DIAGNOSTIC MODE:✅Valid on“SELF DIAGNOSTIC INITIATED”

DIAGNOSTIC MODE → DEGRADED MODE:❌Invalid– there isno defined transitionfrom DIAGNOSTIC MODE directly to DEGRADED MODE.

According to the state diagram, DEGRADED MODE can only be entered:

From NORMAL MODE (on FAILURE DETECTED), or

Not from DIAGNOSTIC MODE at all.

This violates the rule:

“State transition testing uses a model where test cases are designed to execute valid and invalid transitions.”

(ISTQB CTFL Syllabus v4.0, Section 4.2.4 – State Transition Testing, Page 40)

Thus, OptionDcontains aninvalid transition, making it the correct answer.

State transition testing validatesvalid and invalid state transitionsbased on defined rules.

D is invalidbecause it transitionsfrom DIAGNOSTIC MODE directly to EMERGENCY MODE, which isnot a valid state changein most systems.

Other options follow valid sequences according tostate transition rules.

Confirmation testing is performed after a defect is fixed, and if such testing is successful then the regression tests that are relevant for such fix can be executed. Confirmation testing, also known as re-testing, is the process of verifying that a defect has been resolved by running the test case that originally detected the defect. Confirmation testing is usually done before regression testing, which is the process of verifying that no new defects have been introduced in the software as a result of changes or fixes. Therefore, option D is the correct answer.

In the V-model project described in the question, the tester can identify the following based on the provided information:

Expected result (II):The requirements specification clearly states that the app should only ask for access permissions to the camera and photos stored on the device during and after installation. This expected behavior is defined by the requirements.

Actual result (III):The tester observes that the app also requests access to all contacts on the device, which deviates from the expected result. This actual observation can be recorded accurately.

Given these details, the tester can specify the expected result (II) and the actual result (III) in the defect report. However, without more information, the tester cannot determine the test environment (I), the test level (IV), or the root cause (V).

A factor that contributes to a successful review is ensuring that all participants are trained to understand the review type and its objectives. This training helps participants to effectively contribute to the review process, identify issues, and suggest improvements. Proper training also fosters a constructive and collaborative review environment.

The statement that the shift-left approach can only be implemented with test automation is false. The shift-left approach emphasizes early testing activities in the software development lifecycle to detect and address defects as soon as possible. While test automation can support shift-left practices, it is not the only method. The shift-left approach can also involve practices such as static analysis, early requirement reviews, and integrating security vulnerability assessments early in the development process.

The support offered by a performance testing tool is often leveraged by testers to run load tests, which are tests that simulate a large number of concurrent users or transactions on the system under test, in order to measure its performance, reliability, and scalability. Performance testing tools can help testers to generate realistic workloads, monitor system behavior, collect and analyze performance metrics, and identify performance bottlenecks. The other statements are false, because:

A test data preparation tool is a tool that helps testers to create, manage, and manipulate test data, which are the inputs and outputs of test cases. Test data preparation tools are not directly related to running automated regression test suites, which are test suites that verify that the system still works as expected after changes or modifications. Regression test suites are usually executed by test execution tools, which are tools that can automatically run test cases and compare actual results with expected results.

A bug prediction tool is a tool that uses machine learning or statistical techniques to predict the likelihood of defects in a software system, based on various factors such as code complexity, code churn, code coverage, code smells, etc. Bug prediction tools are not used by testers to track the bugs they found, which are the actual defects that have been detected and reported duringtesting. Bugs are usually tracked by defect management tools, which are tools that help testers to record, monitor, analyze, and resolve defects.

A continuous integration tool is a tool that enables the integration of code changes from multiple developers into a shared repository, and the execution of automated builds and tests, in order to ensure the quality and consistency of the software system. Continuous integration tools are not used by testers to automatically generate test cases from a model, which are test cases that are derived from a representation of the system under test, such as a state diagram, a decision table, a use case, etc. Test cases can be automatically generated by test design tools, which are tools that support the implementation and maintenance of test cases, based on test design specifications or test models. References: ISTQB Certified Tester Foundation Level (CTFL) v4.0 sources and documents:

ISTQB® Certified Tester Foundation Level Syllabus v4.0, Chapter 3.4.1, Types of Test Tools

ISTQB® Glossary of Testing Terms v4.0, Performance Testing Tool, Test Data Preparation Tool, Bug Prediction Tool, Continuous Integration Tool, Test Execution Tool, Defect Management Tool, Test Design Tool

During the review planning phase of a formal review process, decisions are made regarding which standards and procedures will be followed. This planning ensures that the review process is structured, consistent, and aligned with organizational or project-specific guidelines, thereby enhancing the effectiveness and reliability of the review outcomes.

Retrospectives are critical for continuous improvement in Agile projects. They involve not only identifying process improvements but also planning their implementation and ensuring they are retained, considering the specific context of the project, such as the software development lifecycle. This holistic approach ensures that improvements are practical and sustainable.

Comprehensive and Detailed Explanation From Exact Extract:

The test plan is a key document in test management that outlines how testing will be performed for a particular project or product. According to the ISTQB CTFL Syllabus:

“A test plan is a work product that describes the objectives, scope, approach, and focus of a software testing effort… It typically includes details such as schedule, budget, resources, deliverables, risks, and entry and exit criteria.”

(ISTQB CTFL Syllabus v4.0, Section 5.1.1 – Purpose and Content of a Test Plan, Page 47)

Options B, C, and D are not part of thetest planbut belong totest reportsortest executiondocumentation.

The testing quadrants, as defined in the context of agile testing, help categorize different types of tests based on their goals and who they serve.

Q1:Technology-facing tests that support the team (e.g., unit tests).

Q2:Business-facing tests that support the team (e.g., automated acceptance tests, BDD, ATDD).

Q3:Business-facing tests that critique the product (e.g., exploratory testing).

Q4:Technology-facing tests that critique the product (e.g., performance and load tests).

Option B correctly places automated acceptance tests from BDD and ATDD in quadrant Q2.

Comprehensive and Detailed Explanation From Exact Extract:

Theshift-left approachfocuses on executing testing activitiesas early as possiblein the software development lifecycle, including static testing, unit tests, and early reviews. Activities like writing tests before code (test-first) and continuous integration are central to this principle.

However, performingnon-functional testing at the system test levelhappenslaterin the lifecycle and doesnotalign with the shift-left philosophy.

“The shift-left approach involves the adoption of practices to move tasks related to testing (e.g., reviews, test design) to earlier stages in the lifecycle.”

(ISTQB CTFL v4.0 Syllabus, Section 2.1.5 – Shift-Left Approach)

“Non-functional testing is often performed at the system test level, but the shift-left approach aims to begin such testing earlier, possibly at integration or even unit levels.”

(ISTQB CTFL v4.0 Syllabus, Section 2.2.2 – Test Types)

Therefore,Option Ddoes not correspond to shift-left practices and is the correct answer.

The features of the test object to be tested and those excluded from the testing represent information that is usually included in a test plan and, in the given test plan, it is more likely to be specified within “Test Scope” rather than in the other two sections mentioned. The test scope defines the boundaries and limitations of the testing activities, such as the test items, the features to be tested, the features not to be tested, the test objectives, the test environment, the test resources, the test assumptions, the test risks, etc. The test scope helps to establish a common understanding of what is included and excluded from the testing, and to avoid ambiguity, confusion, or misunderstanding among the stakeholders. The other two sections, “Testing Communication” and “Stakeholders”, are also important parts of a test plan, but they donot directly address the features of the test object. The testing communication describes the methods, frequency, and responsibilities for the communication and reporting of the testing progress, status, issues, and results. The stakeholders identify the roles and responsibilities of the people involved in or affected by the testing activities, such as the test manager, the test team, the project manager, the developers, the customers, the users, etc. References: ISTQB Certified Tester Foundation Level (CTFL) v4.0 sources and documents:

ISTQB® Certified Tester Foundation Level Syllabus v4.0, Chapter 2.1.1, Test Planning1

ISTQB® Glossary of Testing Terms v4.0, Test Plan, Test Scope2

Test planning is a critical phase in the software testing life cycle where the schedule for each testing activity and test milestones for a test project are determined. This involves using activity estimates, available resources, and other constraints to outline a comprehensive plan for the entire testing process. The main objective of test planning is to ensure that all testing activities are well-coordinated and that the testing process is efficient and effective. This phase sets the foundation for subsequent phases such as test analysis, test design, and test execution by providing a clear roadmap and allocation of resources.

Decision rules define possiblecombinations of conditions and outcomes.

For this scenario:

Bulk discount has 3 categories(0%, 5%, 10%)

Frequent customer discount has 2 categories(Yes = +5%, No = 0%)

The total number of decision rules is:

3 bulk discount options × 2 frequent customer options = 6 rules.

Thus, the correct answer is6 decision rules (B).

Comprehensive and Detailed Explanation From Exact Extract:

“Checklist items are often phrased in the form of a question. It should be possible to check each item separately and directly… Checklists can be created to support various test types, including functional and non-functional testing…”

(ISTQB CTFL Syllabus v4.0, Section 4.4.3 – Checklist-Based Testing, Page 44)

 State testing techniques are a type of dynamic testing techniques that are based on the behavior of the system under test for different input conditions and events. Dynamic testing techniques require the system to be executed with test cases, whereas static testing techniques do not. Static testing techniques can be applied before the code is ready for execution, such as reviews, inspections, walkthroughs, and static analysis. Static testing techniques can help find defects early in the development process, improve the quality of the code, and reduce the cost and effort of dynamic testing. References = ISTQB Certified Tester Foundation Level (CTFL) v4.0 Syllabus, Chapter 4, Section 4.2.1, Page 281; ISTQB Glossary of Testing Terms v4.0, Page 292

Theratio-based estimation methodrelies on historical relationships betweendevelopment and testing effort.

Using the given5:3 ratio:

Thus, the correct answer is270 person-days (D).

(A) and (C) are incorrectas they overestimate the effort.

(B) underestimates the testing effort based on the ratio.

Ratio-based estimationhelps allocate resources effectively based on past project data.

The document that describes the test procedures, including the order in which test cases are to be executed according to dependencies described by preconditions and postconditions, is typically produced during the test implementation phase. During this phase, detailed test procedures and scripts are developed, organized, and prioritized for execution. The main goal of test implementation is to ensure that all test cases are prepared and structured in a way that supports efficient and effective test execution.

Comprehensive and Detailed Explanation From Exact Extract:

Behavior-Driven Development (BDD) is acollaboration-basedapproach that combines practices fromtest-driven development (TDD)anddomain-driven design (DDD). According to theISTQB CTFL v4.0 Syllabus, BDD encourages the use of anatural language format (Given-When-Then)for specifying the expected behavior of the system in a way that is understandable by all stakeholders.

“In BDD, expected system behavior is described in a natural language format (e.g., Given-When-Then) that is understandable by stakeholders. These examples can be turned into automated tests that also serve as documentation.”

(ISTQB CTFL v4.0 Syllabus, Section 4.5.3 – Acceptance Test-Driven Development (ATDD))

Therefore,Option Bis the most accurate representation of BDD.

A test status report communicates the current status, progress, and issues encountered during testing to stakeholders. It is crucial for effective test management and decision-making.

Option A:Correct as it involves reporting impediments and solutions, which are essential for ongoing test activities.

Option B:Incorrect because test status reports are not limited to test completion activities and focus more on ongoing test status rather than final unmitigated risks.

Option C:Incorrect as the structure and contents of reports should be tailored to the audience's needs to ensure effective communication.

Option D:Incorrect because specifying communication lines is typically done in the test plan, not the status report.

Thus, option A best describes a key aspect of a test status report.

This answer is correct because it follows the logical dependencies and allows executing the test cases in priority order. TC4, TC3, and TC2 are executed first because they have the highest priority. TC6 is executed next because it has a logical dependency on TC2. TC1 is executed next because it has a logical dependency on TC5. Finally, TC5 is executed last because it has the lowest priority. References: ISTQB Certified Tester Foundation Level (CTFL) v4.0 documents

This answer is correct because test implementation is the activity where test work products, such as test cases, test data, test scripts, test harnesses, test stubs, or virtual services, are created and verified. Test implementation also involves setting up the test environment and preparing the test execution schedule. A virtual service emulating a real third-party service and the automated test scripts that interact with that service are examples of test work products that are typically created during test implementation. References: ISTQB Glossary of Testing Terms v4.0, ISTQB Foundation Level Syllabus v4.0, Section 2.2.2.3

This answer is correct because a walkthrough is a type of review where the author of the work product leads the review process and explains the work product to the reviewers. The reviewers are not required to prepare for the review in advance, and the main objective of the walkthrough is to establish a common understanding of the work product and to identify any major defects or issues. A walkthrough is usually informal and does not follow a defined process or roles. In this case, the review for a high-level architectural document written by a software architect matches the characteristics of a walkthrough. References: ISTQB Glossary of Testing Terms v4.0, ISTQB Foundation Level Syllabus v4.0, Section 2.4.2.2

A test plan is a document detailing the objectives, resources, schedule, and scope of testing activities. It also outlines the test strategy, environment, tools, and criteria for test completion and suspension.

Option A:Correct as it indicates resource planning which is a crucial part of a test plan.

Option B:Correct as it describes exit criteria which are essential for test completion.

Option C:Incorrect because a test plan typically addresses known risks and mitigation strategies but does not list unmitigated risks post-test execution.

Option D:Correct as it mentions suspension criteria which are also a part of a test plan.

Therefore, option C is false as it does not reflect the typical information found within a test plan.

According to the ISTQB Glossary of Testing Terms, Version 4.0, 2018, page 18, a failure is “an event in which a component or system does not perform a required function within specified limits”. In this case, the calculator software does not perform the required function of calculating the correct result for 5+6 within the specified limits of accuracy and precision. Therefore, this is an example of a failure.

The other options are incorrect because:

A mistake is “a human action that produces an incorrect result” (page 25). A mistake is not an event, but an action, and it may or may not lead to a failure. For example, a mistake could be a typo in the code, a wrong assumption in the design, or a misunderstanding of the requirement.

A fault is “a defect in a component or system that can cause the component or system to fail to perform its required function” (page 16). A fault is not an event, but a defect, and it may or may not cause a failure. For example, a fault could be a logical error in the code, a missing specification in the design, or a contradiction in the requirement.

An error is “the difference between a computed, observed, or measured value or condition and the true, specified, or theoretically correct value or condition” (page 15). An error is not an event, but a difference, and it may or may not result in a failure. For example, an error could be a rounding error in the calculation, a measurement error in the observation, or a deviation error in the condition.

References = ISTQB Glossary of Testing Terms, Version 4.0, 2018, pages 15-18, 25; ISTQB CTFL 4.0 - Sample Exam - Answers, Version 1.1, 2023, Question 96, page 34.

Exercising at least one of the decision outcomes for all decisions within the code, ensures achieving full branch coverage, which is a test coverage criterion that requires that all branches in the control flow of the code are executed at least once by the testcases. A branch is a basic block of code that has a single entry point and a single exit point, and a decision is a point in the code where the control flow can take more than one direction, such as an if-then-else statement, a switch-case statement, a loop statement, etc. The decision outcomes are the possible paths that can be taken from a decision, such as the then branch or the else branch, the case branch or the default branch, the loop body or the loop exit, etc. The other statements are false, because:

The minimum number of test cases needed to achieve full branch coverage, is usually higher than that needed to achieve full statement coverage, which is a test coverage criterion that requires that all executable statements in the code are executed at least once by the test cases. This is because branch coverage is a stronger criterion than statement coverage, as it implies statement coverage, but not vice versa. For example, a single test case can achieve full statement coverage for an if-then-else statement, but two test cases are needed to achieve full branch coverage, as both the then branch and the else branch need to be exercised.

If full branch coverage has been achieved, then all unconditional branches within the code have not necessarily been exercised, as unconditional branches are branches that do not depend on any decision, and are always executed, such as a goto statement, a break statement, a return statement, etc. Unconditional branches are not part of the branch coverage criterion, as they do not represent different paths in the control flow of the code. However, they are part of the statement coverage criterion, as they are executable statements in the code.

If full branch coverage has been achieved, then all combinations of conditions in a decision table have not necessarily been exercised, as a decision table is a test design technique that represents the logical relationships between multiple conditions and their corresponding actions, in a tabular format. A decision table can have more combinations of conditions than the number of decision outcomes in the code, as each condition can have two or more possible values, such as true or false, yes or no, etc. For example, a decision table with four conditions can have 16 combinations of conditions, but the corresponding code may have only two decision outcomes, such as pass or fail. To exercise all combinations of conditions in a decision table, a stronger test coverage criterion is needed, such as condition combination coverage, which requires that all possible combinations of condition outcomes in the code are executed at least once by the test cases. References: ISTQB Certified Tester Foundation Level (CTFL) v4.0 sources and documents:

ISTQB® Certified Tester Foundation Level Syllabus v4.0, Chapter 2.3.1, Test Coverage Criteria Based on the Structure of the Software

ISTQB® Glossary of Testing Terms v4.0, Branch Coverage, Statement Coverage, Branch, Decision, Decision Outcome, Unconditional Branch, Decision Table, Condition Combination Coverage

This answer is correct because static testing and dynamic testing are both types of testing that can be used to highlight issues associated with non-functional characteristics, such as usability, performance, security, reliability, etc. Static testing is a type of testing that involves the analysis of software work products, such as requirements, design, code, or test cases, without executing them. Dynamic testing is a type of testing that involves the execution of software work products, such as code or test cases, using inputs and verifying outputs. Both static testing anddynamic testing can be applied to different test levels and test types, and can use different test techniques and tools, to evaluate the non-functional characteristics of the software product. References: ISTQB Glossary of Testing Terms v4.0, ISTQB Foundation Level Syllabus v4.0, Section 2.2.1.1, Section 2.2.1.2

During iteration planning, testers provide input on risk analysis, testability, and the feasibility of test automation.Participating in risk analysis (B)helps identify areas needing more extensive testing.

(A) is incorrectbecause the test strategy is usually set at a higher level (project or release level).

(C) is incorrectas release planning is broader than iteration planning.

(D) is incorrectsince writing user stories is mainly the responsibility of theproduct owner, though testers contribute to defining acceptance criteria.

Risk-based test prioritizationensures testing efforts are aligned with business needs and software risks.

The question is about selecting the correct test values for x based on equivalence partitioning. Equivalence partitioning is a software test design technique that divides the input data of a software unit into partitions of equivalent data from which test cases can be derived. In this case, the given equivalence classes are:

(x \leq -100)

(-100 < x < 100)

(100 \leq x < 1000)

(x \geq 1000)

Option D provides a value from each of these partitions:

For (x \leq -100), it gives -1000.

For (-100 < x < 100), it gives -100 and 100.

For (100 \leq x < 1000), it gives 500.

For (x \geq 1000), it gives 1500.

So, option D covers all four given equivalence classes with appropriate values.

Branch testingis a structural testing technique that ensures eachbranch (decision point)in the control flow is executed at least once. The goal is to measurebranch coverage, which is the number of branches exercised divided by the total number of branches.

(A) describes statement testing, not branch testing.

(B) and (D) introduce confusion between decisions and statements, whereas branch testing focuses on control flow branches.

In simple terms,branch testing checks that all possible decision outcomes (true/false) are executed, whereas statement testing only ensures that each line of code is executed.

Test automation allows you to produce tests that are less subject to human errors, as they can execute predefined test scripts or test cases with consistent inputs, outputs, and expected results. Test automation can also reduce the manual effort and time required to execute repetitive or tedious tests, such as regression tests, performance tests, or data-driven tests. Test automation does not demonstrate the absence of defects, as it can only verify the expected behavior of the system under test, not the unexpected or unknown behavior. Test automation does not avoid performing exploratory testing, as exploratory testing is a valuable technique to discover new information, risks, or defects that are not covered by automated tests. Test automation does not increase test process efficiency by facilitating management of defects, as defect management is a separate activity that involves reporting, tracking, analyzing,and resolving defects, which may or may not be related to automated tests. References: ISTQB Certified Tester Foundation Level (CTFL) v4.0 sources and documents:

ISTQB® Certified Tester Foundation Level Syllabus v4.0, Chapter 3.3.1, Test Automation1

ISTQB® Glossary of Testing Terms v4.0, Test Automation2

This answer is correct because the whole-team approach is a way of working in agile projects where all team members share the responsibility for the quality of the product, and collaborate on delivering value to the customer. The whole-team approach involves testers, developers, business analysts, product owners, and other stakeholders in planning, designing, developing, testing, and delivering the product. The whole-team approach fosters communication, feedback, learning, and continuous improvement within the team. References: ISTQB Glossary of Testing Terms v4.0, ISTQB Foundation Level Syllabus v4.0, Section 3.1.1.1

Comprehensive and Detailed Explanation From Exact Extract:

“Acceptance testing focuses on validation and on demonstrating readiness for deployment… Ideally, acceptance testing should be performed by the intended users.”

(ISTQB CTFL Syllabus v4.0, Section 2.2.1 – Test Levels, Page 28)

Statements II and V are incorrect because:

Acceptance testing isnot requiredto be performed by an independent team.

Acceptance tests are usually based onrequirements or business needs, not component specifications.

One of the generic skills required for the role of a tester is the ability to use tools to make the execution of repetitive testing tasks more efficient. This includes using various test automation tools to streamline the testing process, reduce manual effort, and improve the consistency and accuracy of test results. Testers should be proficient in leveraging these tools to enhance productivity and ensure comprehensive test coverage.

Test-Driven Development (TDD) includes refactoring as a key practice. After writing tests and the code to satisfy those tests, refactoring is performed to improve the code and test quality without changing the functionality. This continuous process helps maintain clean, efficient, and manageable code.

The question is about identifying an example of testing contributing to higher quality. Quality is the degree to which a component, system or process meets specified requirements and/oruser/customer needs and expectations1. Testing is the process consisting of all lifecycle activities, both static and dynamic, concerned with planning, preparation and evaluation of software products and related work products to determine that they satisfy specified requirements, to demonstrate that they are fit for purpose and to detect defects2.

Therefore, testing contributes to higher quality by verifying and validating that the software products and related work products meet the specified requirements, are fit for purpose and have no defects, or at least have a reduced number of defects. Testing also provides information about the quality of the software products and related work products to the stakeholders, who can make informed decisions based on the test results3.

Out of the four given statements, only option D is an example of testing contributing to higher quality, as it shows that testing has detected a defect (a flaw in a component or system that can cause the component or system to fail to perform its required function4) and that the defect has been resolved (fixed and confirmed) prior to release (delivery of the software product to the customer or end user). This means that testing has prevented a potential failure (an event in which a component or system does not perform a required function within specified limits) from occurring in the operational environment, and thus has improved the quality of the software product.

Option A is not an example of testing contributing to higher quality, as it is a reporting activity that summarizes the test results and evaluates the test objectives, but does not directly affect the quality of the software product or related work products. A test summary report is a document that records and communicates the outcomes of testing activities, including test completion criteria, test results, incident reports, test summary and evaluation, and lessons learned.

Option B is not an example of testing contributing to higher quality, as it is a planning activity that estimates the resources and time needed for testing activities, but does not directly affect the quality of the software product or related work products. A test effort estimate is an approximation of the amount of work and/or the duration of time required to perform testing activities.

Option C is not an example of testing contributing to higher quality, as it is a preparation activity that sets up the test environment (an environment containing hardware, instrumentation, simulators, software tools, and other support elements needed to conduct a test), but does not directly affect the quality of the software product or related work products. A test environment installation is a process of installing and configuring the test environment according to the test environment specification.

 Product Risks:Relate to the quality of the software product itself, such as functionality, performance, security, and user experience.

II:A session management issue affects the product's security and functionality.

IV:Inability to maintain operation and data corruption directly affects the product's reliability and data integrity.

 Project Risks:Relate to the circumstances and activities within the project, such as schedule, resources, and planning.

I:Poor hardware equipment for performance testing impacts the project's ability to conduct performance tests.

III:Inadequate requirement specifications affect the project timeline and the ability to design tests.

The test leader is the person who is responsible for planning, monitoring, and controlling the test activities and resources in a test project. The test leader should have the best knowledge of the test objectives, scope, risks, resources, schedule, and quality criteria. The test leader should also be aware of the test automation criteria, such as the execution frequency, the test support, the team education, the roles and responsibilities, and the devs and testers collaboration1. Based on these factors, the test leader can decide which tests are suitable for automation and which are not, and prioritize them accordingly. The test leader can also coordinate with the test automation engineers, the developers, and the stakeholders to ensure the alignment of the test automation strategy with the test project goals and expectations. References = ISTQB Certified Tester Foundation Level (CTFL) v4.0 Syllabus, Chapter 2, Section 2.3.1, Page 152; ISTQB Glossary of Testing Terms v4.0, Page 403; ISTQB Certified Tester Foundation Level (CTFL) v4.0 Syllabus, Chapter 6, Section 6.1.1, Page 514; Top 8 Test Automation Criteria You Need To Fulfill - QAMIND1

A mature software testing company, especially one certified at TMMi level 5, is expected to have well-defined and adaptable processes. These companies recognize that test design techniques should be chosen based on the specific context of the project, including the domain and stakeholder expectations, rather than using a one-size-fits-all approach. This ensures that the testing is effective and aligned with project requirements.

Cost can be regarded as an exit criterion for testing, because it is a factor that affects the profitability and feasibility of the software product. Testing is an investment that aims to improve the quality and reliability of the software product, but it also consumes resources, such as time, money, and human effort. Therefore, testing should be planned and executed in a way that balances the cost and benefit of testing activities. Having cost as an exit criterion helps to avoid spending too much money on testing, which may result in an unprofitable product or a loss of competitive advantage. Cost can also help to prioritize and focus the testing efforts on the most critical and valuable features and functions of the software product. However, cost should not be the only exit criterion for testing, as it may not reflect the true quality and risk level of the software product. Other exit criteria, such as defect rate, test coverage, user satisfaction, etc., should also be considered and defined in the test plan.

The other options are incorrect, because they either deny the importance of cost as an exit criterion, or they make false or unrealistic assumptions about the cost of testing. Option B is incorrect, because the financial value of product quality can be estimated, for example, by using cost-benefit analysis, return on investment, or cost of quality models. Option C is incorrect, because going by cost as an exit criterion does not necessarily constrain the testing project or help achieve the desired quality level. Cost is a relative and variable factor that depends on the scope, complexity, and context of the software product and the testing project. Option D is incorrect, because the cost of testing can be measured effectively, for example, by using metrics, such as test effort, test resources, test tools, test environment, etc.

Independent of the software development lifecycle followed, it is a good practice to ensure that each test level (e.g., unit testing, integration testing, system testing) has clear and appropriate objectives. This ensures that the testing is focused and effective at each level. Other options either contradict good practices or are not applicable across all lifecycle models.

Boundary Value Analysis (BVA)focuses on test cases at the edges of partitions because defects often occur at boundaries. The temperature ranges are:

≤7 (Too cold → W)

[8-21] (Standstill → X)

[22-29] (Ideal → Y)

≥30 (Too hot → Z)

Atwo-point BVAmeans testing both thelower and upper boundary valuesof each partition.

The correct selection{7,8,21,22,29,30}includes:

7 → Boundary of Too Cold (W)

8 → Lower boundary of Standstill (X)

21 → Upper boundary of Standstill (X)

22 → Lower boundary of Ideal (Y)

29 → Upper boundary of Ideal (Y)

30 → Lower boundary of Too Hot (Z)

This ensures maximum boundary coverage.

This answer is correct because configuration management is a process of establishing and maintaining consistency of a product’s performance, functional, and physical attributes with its requirements, design, and operational information throughout its life. Configuration management helps ensure that all relevant project documentation and software items are uniquely identified in all their versions and therefore can be unambiguously referenced in test documentation. This supports testing by providing traceability, consistency, and control over the test artifacts and the software under test. References: : ISTQB Glossary of Testing Terms v4.0, : ISTQB Foundation Level Syllabus v4.0, Section 2.2.2.2

Theplanning phase of the review process(C) includes defining thereview’s purpose, scope, and exit criteriato ensure alignment.Option Ais part of the defect management phase,Bhappens during individual preparation, andDtakes place in the review meeting.

When deciding on the order of test execution based on priorities and dependencies, the correct sequence should consider both the priority levels and any dependencies between test cases. Here’s the analysis:

Test Bhas the highest priority (1) and depends onTest D.

Test Dshould be executed beforeTest B.

Test Chas a medium priority (2) and depends onTest A.

Test Acan be executed at any time since it has no dependencies.

Considering these dependencies and priorities,Test Dshould be executed first, followed byTest B. After that,Test Aand finallyTest C. Therefore, the correct sequence isD-B-A-C​​.

Boundary value analysis involves testing at the boundaries between partitions. The most efficient boundary values to test are those at the edge of the input ranges:

Just below the minimum value (9)

At the minimum value (10)

Just above the minimum value (11)

Just below the maximum value (4999)

At the maximum value (5000)

Just above the maximum value (5001)

Testing these values ensures that the program handles the boundaries correctly, covering both valid and invalid input scenarios​​.

Top of Form

Bottom of Form

Comprehensive and Detailed Explanation From Exact Extract:

“Confirmation testing confirms that an original defect has been successfully fixed… Regression testing confirms that no adverse consequences have been caused by a change… These adverse consequences could affect the same component where the change was made, other components in the same system, or even other connected systems.”

(ISTQB CTFL Syllabus v4.0, Section 2.2.3 – Confirmation Testing and Regression Testing, Page 30)

The acceptance criteria associated with a user story are the conditions that must be met for the user story to be considered done and to deliver the expected value to the user. They are often written in different formats, such as rule-oriented, scenario-oriented, or table-oriented, depending on the nature and complexity of the user story. They represent an aspect of a user story referred to as confirmation, which is one of the so called “3 C’s” of user stories. The other two aspects are card and conversation. Card refers to the concise and informal description of the user story, usually following the template: “As a [role], I want [feature], so that I can [benefit]”. Conversation refers to the ongoing dialogue between the stakeholders and the team members to clarify and refine the user story and its acceptance criteria. Therefore, option C is the correct answer.

In a typical formal review process, the role usually responsible for documenting the findings, such as action items, decisions, and recommendations, made by the review team is the recorder. The recorder ensures that all discussions and conclusions are accurately captured and documented for future reference and follow-up.

Statement testingaims to executeevery executable statementin the source code at least once.

(D) is correctas statement testing ensuresmaximum statement execution.

(A) describes branch testing, which focuses on flow transfers.

(B) and (C) incorrectly mix decision testing and branch testing concepts.

The question is about marking the correct sentences among the given statements related to defects, failures, and mistakes. According to the ISTQB glossary, the definitions of these terms are1:

Defect: A flaw in a component or system that can cause the component or system to fail to perform its required function, e.g. an incorrect statement or data definition. A defect, if encountered during execution, may cause a failure of the component or system.

Failure: An event in which a component or system does not perform a required function within specified limits.

Mistake: A human action that produces an incorrect result.

Therefore, out of the five given statements, only two are correct, namely:

A human mistake may produce a defect: This is true, as a mistake is a source or cause of a defect, e.g. a programmer may make a mistake in writing a code statement, which results in a defect in the software component.

When a defect exists in a system it may result in a failure: This is true, as a defect is a potential or actual cause of a failure, e.g. a defect in the software component may cause the system to fail to perform a required function when the defect is encountered during execution.

The other three statements are incorrect, namely:

Defects are a result of environmental conditions and are also referred to as “Failures”: This is false, as defects are not a result of environmental conditions, but of mistakes or other factors, and defects are not the same as failures, but rather the causes of failures.

A system will totally fail to operate correctly when a failure exists in it: This is false, as a system may not necessarily fail completely or stop operating when a failure occurs, but may continue to operate with reduced functionality or performance, or with incorrect results.

Defects occur only as a result of technology changes: This is false, as defects can occur due to various reasons, not only technology changes, such as human mistakes, design flaws, requirement changes, hardware failures, etc.

Traceability is the ability to trace the relationships between the items of the test basis, such as the requirements, the design, the risks, etc., and the test artifacts, such as the test cases, the test results, the defects, etc. Traceability can provide various benefits for the testing process, such as improving the test coverage, the test quality, the test efficiency, and the test communication. However, not all the statements given are true about the value of maintaining traceability between the test basis and test work products. The statement that is not true is option C, which says that test objectives should be the same for all test levels, although the number of tests designed at various levels can vary significantly. This statement is false, because test objectives are the goals or the purposes of testing, which can vary depending on the test level, the test type, the test technique, the test environment, the test stakeholder, etc. Test objectives can be defined in terms of the test basis, the test coverage, the test quality, the test risk, the test cost, the test time, etc. Test objectives should be specific, measurable, achievable, relevant, and time-bound, and they should be aligned with the project objectives and the quality characteristics. Test objectives should not be the same for all test levels, as different test levels have different focuses, scopes, and perspectives of testing, such as component testing, integration testing, system testing, and acceptance testing. The other statements are true about the value of maintaining traceability between the test basis and test work products, such as:

Traceability can be useful for assessing the impact of a change to a test basis item on the corresponding tests: This statement is true, because traceability can help to identify which tests are affected by a change in the test basis, such as a new requirement, a modified design, a revised risk, etc., and to determine the necessary actions to update, re-execute, or re-evaluate the tests. Traceability can also help to estimate the effort, the cost, and the time needed to implement the change and to verify its impact on the software system.

Traceability can be useful for determining how many test basis items are covered by the corresponding tests: This statement is true, because traceability can help to measure the test coverage, which is the degree to which the test basis is exercised by the test cases. Traceability can help to identify which test basisitems are covered, partially covered, or not covered by the tests, and to evaluate the adequacy, the completeness, and the effectiveness of the testing process. Traceability can also help to identify the gaps, the overlaps, or the redundancies in the test coverage, and to prioritize, optimize, or improve the test cases.

Traceability can be useful to support the needs required by the auditing of testing: This statement is true, because traceability can help to provide evidence, documentation, and justification for the testing activities, results, and outcomes. Traceability can help to demonstrate that the testing process follows the standards, the regulations, the policies, and the best practices that are applicable to the software system, the project, or the organization. Traceability can also help to verify that the testing process meets the expectations, the needs, and the satisfaction of the users and the stakeholders. References: ISTQB Certified Tester Foundation Level (CTFL) v4.0 sources and documents:

ISTQB® Certified Tester Foundation Level Syllabus v4.0, Chapter 1.2.2, Testing Policies, Strategies, and Test Approaches1

ISTQB® Certified Tester Foundation Level Syllabus v4.0, Chapter 2.1.1, Test Planning1

ISTQB® Certified Tester Foundation Level Syllabus v4.0, Chapter 2.1.2, Test Monitoring and Control1

ISTQB® Certified Tester Foundation Level Syllabus v4.0, Chapter 2.1.3, Test Analysis and Design1

ISTQB® Glossary of Testing Terms v4.0, Traceability, Test Basis, Test Artifact, Test Objective, Test Level, Test Coverage, Test Quality, Test Risk, Test Cost, Test Time2

Failures can be caused by defects, but also by environmental conditions. A failure is an event in which the software system does not perform a required function or performs a function incorrectly, according to the expected behavior. A defect is a flaw in the software system or a deviation from the requirements or the specifications, that may cause a failure. However, not all failures are caused by defects, as some failures may be caused by environmental conditions, such as hardware malfunctions, network interruptions, power outages, incompatible configurations, etc. Environmental conditions are factors that affect the operation of the software system, but are not part of the software system itself. The other statements are false, because:

A defect does not always produce a failure, while a bug always produces a failure. This statement is false, because a defect may or may not produce a failure, depending on the inputs, the outputs, the states, or the scenarios of the software system, and a bug is just another term for a defect, so it has the same possibility of producing a failure as a defect. For example, a defect in a rarely used feature or a hidden branch of the code may never produce a failure, while a defect in a frequently used feature or a critical path of the code may produce a failure often. A bug is not a different concept from a defect, but rather a synonym or a colloquial term for a defect, so it has the same definition and implications as a defect.

A defect may cause a failure which, when occurring, always causes an error. This statement is false, because an error is not a consequence of a failure, but rather a cause of a defect. An error is a human action or a mistake that produces a defect in the software system, such as a typo, a logic flaw, a requirement misunderstanding, etc. An error is not observable in the software system, but rather in the human mind or the human work products, such as the code, the design, the documentation, etc. A failure is not a cause of an error, but rather a result of a defect, which is a result of an error. For example, an error in the code may cause a defect in the software system, which may cause a failure in the software behavior.

Bugs are defects found during component testing, while failures are defects found at higher test levels. This statement is false, because bugs and failures are not different types of defects, but rather different terms for defects and their manifestations. As mentioned before, bugs are just another word for defects, and failures are the events in which the software system does not perform as expected due to defects. Bugs and failures can be found at any test level, not only at component testing or higher test levels. Test levels are the stages of testing that correspond to the levels of integration of the software system, such as component testing, integration testing, system testing, and acceptance testing. Defects and failures can occur and be detected at any test level, depending on the test objectives, the test basis, the test techniques, and the test environment. References: ISTQB Certified Tester Foundation Level (CTFL) v4.0 sources and documents:

ISTQB® Certified Tester Foundation Level Syllabus v4.0, Chapter 1.1.2, Testing and Quality1

ISTQB® Certified Tester Foundation Level Syllabus v4.0, Chapter 1.2.1, Testing Principles1

ISTQB® Certified Tester Foundation Level Syllabus v4.0, Chapter 1.3.1, Testing in Software Development Lifecycles1

ISTQB® Glossary of Testing Terms v4.0, Failure, Defect, Bug, Environmental Condition, Error, Test Level2

A static analysis tool is best suited for determining source code compliance with the guidelines provided by a coding standard. Static analysis tools analyze code without executing it, checking for adherence to coding standards, potential errors, and code quality issues. They are designed to detect deviations from predefined coding standards and ensure that the code conforms to best practices and guidelines.

The ISTQB fundamental test process consists of five main phases, as described in the ISTQB Foundation Level Syllabus, Version 4.0, 2018, Section 2.2, page 15:

Test planning and control: This phase involves defining the test objectives, scope, strategy, resources, schedule, risks, and metrics, as well as monitoring and controlling the test activities and results throughout the test process.

Test analysis and design: This phase involves analyzing the test basis (such as requirements, specifications, or user stories) to identify test conditions (such as features, functions, or scenarios) that need to be tested, and designing test cases and test procedures (such as inputs, expected outcomes, and execution steps) to cover the test conditions. This phase also involves evaluating the testability of the test basis and the test items (such as software or system components), and selecting and implementing test techniques (such as equivalence partitioning, boundary value analysis, or state transition testing) to achieve the test objectives and optimize the test coverage and efficiency.

Test implementation and execution: This phase involves preparing the test environment (such as hardware, software, data, or tools) and testware (such as test cases, test procedures, test data, or test scripts) for test execution, and executing the test procedures or scripts according to the test plan and schedule. This phase also involves logging the outcome of test execution, comparing the actual results with the expected results, and reporting any discrepancies as incidents (such as defects, errors, or failures).

Evaluating exit criteria and reporting: This phase involves checking if the planned test activities have been completed and the exit criteria (such as quality, coverage, or risk levels) have been met, and reporting the test results and outcomes to the stakeholders. This phase also involves making recommendations for the release or acceptance decision based on the test results and outcomes, and identifying any residual risks (such as known defects or untested areas) that need to be addressed or mitigated.

Test closure activities: This phase involves finalizing and archiving the testware and test environment for future reuse, and evaluating the test process and the test project against the test objectives and the test plan. This phase also involves identifying any lessons learned and best practices, and communicating the findings and suggestions for improvement to the relevant parties.

References = ISTQB Certified Tester Foundation Level Syllabus, Version 4.0, 2018, Section 2.2, page 15; ISTQB Glossary of Testing Terms, Version 4.0, 2018, pages 37-38; ISTQB CTFL 4.0 - Sample Exam - Answers, Version 1.1, 2023, Question 88, page 32.