CTFL_Syll_4.0 ISTQB Certified Tester Foundation Level (CTFL) v4.0 Questions and Answers

Statement testing aims to execute every executable statement in the source code at least once.

(D) is correct as statement testing ensures maximum statement execution .

(A) describes branch testing, which focuses on flow transfers.

(B) and (C) incorrectly mix decision testing and branch testing concepts.

A mature software testing company, especially one certified at TMMi level 5, is expected to have well-defined and adaptable processes. These companies recognize that test design techniques should be chosen based on the specific context of the project, including the domain and stakeholder expectations, rather than using a one-size-fits-all approach. This ensures that the testing is effective and aligned with project requirements.

Effort estimate does not depend on the budget of the project, but rather on the scope, complexity, and quality of the software product and the testing activities 1 . Budget is a constraint that may affect the feasibility and accuracy of the effort estimate, but it is not a factor that determines the effort estimate.  Effort estimate is the amount of work required to complete the testing activities, measured in terms of person-hours, person-days, or person-months 2 .

The other options are correct because:

A.  Once the test effort is estimated, resources can be identified and a schedule can be drawn up, as they are interrelated aspects of the test planning process 3 .  Resources are the people, tools, equipment, and facilities needed to perform the testing activities 4 .  Schedule is the time frame and sequence of the testing activities, aligned with the project milestones and deadlines 5 .

B.  Effort estimate can be inaccurate because the quality of the product under tests is not known, as it affects the number and severity of the defects that may be found and the rework that may be needed to fix them 6 .  Quality is the degree to which the software product satisfies the specified requirements and meets the needs and expectations of the users and clients 7 .

D. Experience based estimation is one of the estimation techniques, which relies on the judgment and expertise of the testers and other project stakeholders to estimate the test effort based on similar projects or tasks done in the past. Experience based estimation can be useful when there is a lack of historical data, formal methods, or detailed information about the software product and the testing activities.

References =

1  ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 154

2  ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 155

3  ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 156

4  ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 157

5  ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 158

6  ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 159

7  ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 16

[8] ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 160

[9] ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 161

Regression testing is the re-running of functional and non-functional tests to ensure that previously developed and tested software still performs as expected after a change 1  It does not involve retesting of a fixed defect, testing of new functionality, or applying only to functional testing.  Tests that are used for regression testing should be repeatable, because they are used to verify the stability of the software after each change 2   References  = ISTQB Certified Tester Foundation Level (CTFL) v4.0 Syllabus, Chapter 4, Section 4.2.2, Page 29 1 ; ISTQB Glossary of Testing Terms v4.0, Page 29 2

Project risks are the uncertainties or threats that may affect the project objectives, such as scope, schedule, cost, and quality. According to the ISTQB Certified Tester Foundation Level (CTFL) v4.0 syllabus, some of the factors that contribute to project risks are:

Skill and staff shortages: This factor refers to the lack of adequate or qualified human resources to perform the project tasks. This may result in delays, errors, rework, or low productivity.

Problems in defining the right requirements: This factor refers to the difficulties or ambiguities in eliciting, analyzing, specifying, validating, or managing the requirements of the project. This may result in misalignment, inconsistencies, gaps, or changes in the requirements, affecting the project scope and quality.

Contractual issues: This factor refers to the challenges or disputes that may arise from the contractual agreements between the project parties, such as clients, suppliers, vendors, or subcontractors. This may result in legal, financial, or ethical risks, affecting the project delivery and satisfaction.

The other options are not correct because they list factors that contribute to PRODUCT risks, not project risks. Product risks are the uncertainties or threats that may affect the quality or functionality of the software product or system. Some of the factors that contribute to product risks are:

Poor software quality characteristics: This factor refers to the lack of adherence or compliance to the quality attributes or criteria of the software product or system, such as reliability, usability, security, performance, or maintainability. This may result in defects, failures, or dissatisfaction of the users or stakeholders.

Software does not perform its intended functions: This factor refers to the deviation or discrepancy between the expected and actual behavior or output of the software product or system. This may result in errors, faults, or malfunctions of the software product or system.

References  = ISTQB Certified Tester Foundation Level (CTFL) v4.0 syllabus, Chapter 1: Fundamentals of Testing, Section 1.5: Risks and Testing, Pages 14-16.

In the ISTQB terminology:

A defect (also known as a bug or fault) is an issue in the code that can cause a failure.

A failure is the observable incorrect behavior or output of the software due to a defect.

In this scenario, the memory leak is the defect in the application code that causes the application not to release dynamically allocated memory properly. The observable effect of this defect, which is the slowdown in response time, is considered a failure because it is the manifestation of the defect that prevents the application from meeting its performance requirements.

Exercising at least one of the decision outcomes for all decisions within the code, ensures achieving full branch coverage, which is a test coverage criterion that requires that all branches in the control flow of the code are executed at least once by the test cases. A branch is a basic block of code that has a single entry point and a single exit point, and a decision is a point in the code where the control flow can take more than one direction, such as an if-then-else statement, a switch-case statement, a loop statement, etc. The decision outcomes are the possible paths that can be taken from a decision, such as the then branch or the else branch, the case branch or the default branch, the loop body or the loop exit, etc. The other statements are false, because:

The minimum number of test cases needed to achieve full branch coverage, is usually higher than that needed to achieve full statement coverage, which is a test coverage criterion that requires that all executable statements in the code are executed at least once by the test cases. This is because branch coverage is a stronger criterion than statement coverage, as it implies statement coverage, but not vice versa. For example, a single test case can achieve full statement coverage for an if-then-else statement, but two test cases are needed to achieve full branch coverage, as both the then branch and the else branch need to be exercised.

If full branch coverage has been achieved, then all unconditional branches within the code have not necessarily been exercised, as unconditional branches are branches that do not depend on any decision, and are always executed, such as a goto statement, a break statement, a return statement, etc. Unconditional branches are not part of the branch coverage criterion, as they do not represent different paths in the control flow of the code. However, they are part of the statement coverage criterion, as they are executable statements in the code.

If full branch coverage has been achieved, then all combinations of conditions in a decision table have not necessarily been exercised, as a decision table is a test design technique that represents the logical relationships between multiple conditions and their corresponding actions, in a tabular format. A decision table can have more combinations of conditions than the number of decision outcomes in the code, as each condition can have two or more possible values, such as true or false, yes or no, etc. For example, a decision table with four conditions can have 16 combinations of conditions, but the corresponding code may have only two decision outcomes, such as pass or fail. To exercise all combinations of conditions in a decision table, a stronger test coverage criterion is needed, such as condition combination coverage, which requires that all possible combinations of condition outcomes in the code are executed at least once by the test cases.  References : ISTQB Certified Tester Foundation Level (CTFL) v4.0 sources and documents:

ISTQB® Certified Tester Foundation Level Syllabus v4.0, Chapter 2.3.1, Test Coverage Criteria Based on the Structure of the Software

ISTQB® Glossary of Testing Terms v4.0, Branch Coverage, Statement Coverage, Branch, Decision, Decision Outcome, Unconditional Branch, Decision Table, Condition Combination Coverage

Non-functional testing includes testing of both technical and non-technical quality characteristics. Non-functional testing is the process of testing the quality attributes of a system, such as performance, usability, security, reliability, etc. Non-functional testing can be applied at any test level and can use both black-box and white-box test techniques. Non-functional testing can cover both technical aspects, such as response time, throughput, resource consumption, etc., and non-technical aspects, such as user satisfaction, accessibility, compliance, etc. Therefore, option B is the correct answer.

The testing of software does not demonstrate the absence of defects, but rather the presence of defects or the conformance of the software to the specified requirements 1 .  Testing can never prove that the software is defect-free, as it is impossible to test all possible scenarios, inputs, outputs, and behaviors of the software 2 .  Testing can only provide a level of confidence in the quality of the software, based on the coverage, effectiveness, and efficiency of the testing activities 3 .

The other options are correct because:

A.  Properly designed tests that pass reduce the level of risk in a system, as they verify that the system meets the expected quality attributes and satisfies the needs and expectations of the users and clients 4 .  Risk is the potential for loss or harm due to the occurrence of an undesirable event 5 .  Testing can help to identify, analyze, prioritize, and mitigate the risks associated with the software product and project 6 .

C.  Software testing identifies defects, which can be used to improve development activities, as they provide feedback on the quality of the software and the effectiveness of the development processes 7 . Defects are flaws or errors in the software that cause it to deviate from the expected or required results or behavior. Testing can help to detect, report, track, and resolve the defects, and prevent them from recurring in the future.

D. Performing a review of the requirement specifications before implementing the system can enhance quality, as it can ensure that the requirements are clear, complete, consistent, testable, and aligned with the needs and expectations of the users and clients. Requirements are the specifications of what the software should do and how it should do it. Testing can help to validate that the requirements are met by the software, and verify that the software is implemented according to the requirements.

References =

1  ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 10

2  ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 11

3  ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 12

4  ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 13

5  ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 97

6  ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 98

7  ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 14

[8] ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 15

[9] ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 16

[10] ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 17

[11] ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 18

[12] ISTQB® Certified Tester Foundation Level Syllabus v4.0, 2023, p. 19

The Agile Testing Quadrants framework categorizes tests based on their purpose and audience :

Quadrant 1 (Q1) : Technology-facing tests (unit and component tests).

Quadrant 2 (Q2) : Business-facing tests supporting development (e.g., BDD tests).

Quadrant 3 (Q3) : Business-facing tests that critique the system (B).

Includes usability testing, exploratory testing, and UAT to ensure software meets user expectations.

Quadrant 4 (Q4) : Technology-facing tests that critique the system (e.g., performance, security testing).

Option B correctly defines Q3 since it focuses on evaluating the user experience, exploring the system, and validating business expectations.

This answer is correct because the whole-team approach is a way of working in agile projects where all team members share the responsibility for the quality of the product, and collaborate on delivering value to the customer. The whole-team approach involves testers, developers, business analysts, product owners, and other stakeholders in planning, designing, developing, testing, and delivering the product. The whole-team approach fosters communication, feedback, learning, and continuous improvement within the team. References: ISTQB Glossary of Testing Terms v4.0, ISTQB Foundation Level Syllabus v4.0, Section 3.1.1.1

ATDD stands for Acceptance Test-Driven Development, which is a collaborative approach to software development and testing, in which the acceptance criteria of a user story are defined and automated as executable tests before the implementation of the software system. ATDD tests are usually written in a Given-When-Then format, which describes the preconditions, the actions, and the expected outcomes of a test scenario. ATDD tests are intended to verify that the software system meets the expectations and the needs of the users and the stakeholders, as well as to provide feedback and guidance for the developers and the testers. Based on the given information, the ATDD test that is most likely to be written first is the one that corresponds to option B, which is:

Given the logged-in user is on the Change Password page When the user enters the correct current password, enters a valid new password (different from the last 5 passwords), and presses the Change Password button Then the user receives an email confirming that the password has been successfully changed

This ATDD test is most likely to be written first, because it covers the main functionality and the happy path of the user story, as well as the most important acceptance criterion [a]. It also verifies that the user can change the password with a valid new password that meets the criteria related to the length, the type of characters, and the history of the passwords, as specified in the acceptance criterion [c] . The other options are not likely to be written first, because they either cover less critical or less frequent scenarios, such as entering a wrong current password [d] or an invalid new password [e] , or they are not related to the user story or the acceptance criteria at all, such as submitting a purchase order [d].  References : ISTQB Certified Tester Foundation Level (CTFL) v4.0 sources and documents:

ISTQB® Certified Tester Foundation Level Syllabus v4.0, Chapter 1.3.1, Testing in Software Development Lifecycles 1

ISTQB® Glossary of Testing Terms v4.0, Acceptance Test-Driven Development, User Story, Acceptance Criterion, Given-When-Then 2

According to the ISTQB Glossary of Testing Terms, Version 4.0, 2018, page 18, a failure is “an event in which a component or system does not perform a required function within specified limits”. In this case, the calculator software does not perform the required function of calculating the correct result for 5+6 within the specified limits of accuracy and precision. Therefore, this is an example of a failure.

The other options are incorrect because:

A mistake is “a human action that produces an incorrect result” (page 25). A mistake is not an event, but an action, and it may or may not lead to a failure. For example, a mistake could be a typo in the code, a wrong assumption in the design, or a misunderstanding of the requirement.

A fault is “a defect in a component or system that can cause the component or system to fail to perform its required function” (page 16). A fault is not an event, but a defect, and it may or may not cause a failure. For example, a fault could be a logical error in the code, a missing specification in the design, or a contradiction in the requirement.

An error is “the difference between a computed, observed, or measured value or condition and the true, specified, or theoretically correct value or condition” (page 15). An error is not an event, but a difference, and it may or may not result in a failure. For example, an error could be a rounding error in the calculation, a measurement error in the observation, or a deviation error in the condition.

References  = ISTQB Glossary of Testing Terms, Version 4.0, 2018, pages 15-18, 25; ISTQB CTFL 4.0 - Sample Exam - Answers, Version 1.1, 2023, Question 96, page 34.

The business-facing quadrant that supports the team is focused on tests that validate the system against user stories. These tests ensure that the system delivers the value and functionality described by the user stories, which are central to agile methodologies.

System Integration Testing (SIT) involves testing the interactions between different systems or components. Testing an e-commerce website's integration with a third-party payment gateway is an example of SIT, as it checks the correct functioning of the integrated systems. This ensures that the e-commerce platform can successfully interact with external systems to process payments.

Configuration management (CM) in the context of testing involves the process of managing changes to the software and its associated artifacts, such as test plans, test cases, test scripts, and test results. It ensures that all changes are systematically tracked and controlled throughout the software development lifecycle.

Option A: Incorrect. While CM supports consistency in test environments, it is not specifically about comparing expected and actual results.

Option B: Correct. CM allows tracking all changes to versions of testware, ensuring that the correct versions are used and any changes are documented and managed.

Option C: Incorrect. This describes quality management, not configuration management.

Option D: Incorrect. Configuration management does not focus on configuring static analysis tools.

Confirmation testing is performed after a defect is fixed, and if such testing is successful then the regression tests that are relevant for such fix can be executed. Confirmation testing, also known as re-testing, is the process of verifying that a defect has been resolved by running the test case that originally detected the defect. Confirmation testing is usually done before regression testing, which is the process of verifying that no new defects have been introduced in the software as a result of changes or fixes. Therefore, option D is the correct answer.

In an agile software development environment with distributed teams, effective communication is crucial. Given the distributed nature and the time zone differences, asynchronous communication methods such as emails are more practical and effective. They ensure that information can be shared and accessed by team members and stakeholders at their convenience, regardless of time zone differences. Regular email updates also provide a documented trail of communication, which can be reviewed and referred back to as needed. Formal face-to-face meetings can be challenging to coordinate across time zones and are not as flexible as email communications​​.

Acceptance criteria 8 states that the system should charge the user on the first business day of the following month . However, the test cycle only verified monthly payments for over a year , without confirming whether payments were processed specifically on the first business day .

(B) is incorrect because the test validated monthly and annual payment options .

(C) is incorrect because not all criteria were fully validated.

(D) is incorrect because OTP verification (6) was tested as part of registration.

Ensuring timely execution of payments (Criteria 8) requires additional validation.

Selecting a tester with the required knowledge related to compliance and standards is a correct mitigation option, especially in a highly regulated domain like healthcare. This approach ensures that the tester understands the specific regulatory requirements and standards applicable to the software, thereby reducing the risk of non-compliance. This is more effective than just increasing the number of testers, as it directly addresses the knowledge and expertise needed to mitigate specific product risks​​.

This answer is correct because Behavior-Driven Development (BDD) is a test-first approach, where tests that express a shared understanding from stakeholders of how the application is expected to work, are first written in business-readable language (following the Given/When/Then format), and then made executable to drive development. BDD is a collaborative approach that involves testers, developers, business analysts, product owners, and other stakeholders in defining the expected behavior of the application using scenarios that describe the preconditions, actions, and outcomes of the application. BDD scenarios are written using a domain-specific language (DSL) that can be translated into executable test cases using tools such as Cucumber or SpecFlow. BDD aims to improve communication, collaboration, and feedback among the team members, and to deliver software that meets the customer’s needs and expectations. References: ISTQB Glossary of Testing Terms v4.0, ISTQB Foundation Level Syllabus v4.0, Section 3.1.1.4

The "whole team approach" in Agile methodologies emphasizes collaboration and communication among all team members, including developers, testers, and business representatives. This approach fosters better relationships and effective collaboration, which ultimately benefits the project by leveraging diverse skills and perspectives. It helps ensure that everyone is aligned with the project's goals and quality standards, thus improving the overall effectiveness and efficiency of the team.

The minimum number of test cases needed to cover every unique sequence of up to 3 states/2 transitions starting in the “Start” state and ending in the “End” state is 4. This is because there are 4 unique sequences of up to 3 states/2 transitions starting in the “Start” state and ending in the “End” state:

Start - > Bet - > End

Start - > Deal - > End

Start - > 1st Deal - > End

Start - > 2nd Deal - > End  References : ISTQB Certified Tester Foundation Level (CTFL) v4.0 sources and documents.

The test pyramid is a concept that illustrates the different levels of testing and their relative quantities. The pyramid suggests that there should be more low-level unit tests than high-level end-to-end tests. As you move up the pyramid, the scope of each test increases, meaning each higher level test typically covers more of the production code.

Unit Tests: Form the base of the pyramid and cover individual units of code. They are numerous because they are quick to write and execute.

Service/Integration Tests: Sit in the middle of the pyramid and cover interactions between integrated units or services.

UI/End-to-End Tests: At the top of the pyramid, these tests cover entire workflows and user interactions, making them fewer in number due to their complexity and execution time.

Option B accurately describes that the higher the layer of the test pyramid, the more production code a single automated test tends to cover because these higher-level tests involve broader functionalities and interactions compared to unit tests.

The tool described in the question supports the automated creation and installation of builds and the execution of various types of automated tests. This aligns with the practices and tools typically found in DevOps environments, which aim to integrate and automate the processes between software development and IT teams. DevOps tools facilitate continuous integration (CI) and continuous delivery (CD), enabling automated building, testing, and deployment of applications. Therefore, the correct answer is that this is an example of DevOps related tools​​.

A failure is an event in which a component or system does not perform a required function within specified limits 1 .  A requirement is a condition or capability needed by a user to solve a problem or achieve an objective 2 . In this case, the requirement is that the diagnostics tests should execute in less than 2 seconds. Therefore, any event that violates this requirement is a failure. The only option that clearly violates this requirement is B. The diagnostic tests take too much time to execute. If the diagnostic tests take more than 2 seconds to complete, then they do not meet the specified limit and thus fail. The other options are not necessarily failures related to the specified requirement. Option A. The diagnostic tests fail to start after a system reset is a failure, but not related to the time limit. It is related to the functionality of the self-diagnostics module. Option C. The diagnostic tests that measure the speed of the memory, fail is also a failure, but not related to the time limit. It is related to the accuracy of the memory tests. Option D. The diagnostic tests fail due to incorrect implementation of the test code is also a failure, but not related to the time limit. It is related to the quality of the test code. References =  ISTQB® Certified Tester Foundation Level Syllabus v4.0 ,  Requirements Engineering Fundamentals .

The decision table provides conditions and corresponding actions. For C2:

The user is logged in (Yes).

The user is not authorized to view the profile (No).

The correct action should be not to display the profile (No) and to display an error message (Yes).

This matches the actions listed for C2, making it the correct condition with the proper actions​​.

According to the ISTQB Certified Tester Foundation Level (CTFL) v4.0, the life cycle of a defect typically follows a sequence from its discovery to its closure. In the provided figure, it starts with S0 (New), moves to S1 (Assigned), then to S2 (Resolved), followed by S3 (Verified). If the defect is not fixed, it can be Re-opened (S5) and goes back for verification (S3). Once verified, it is Closed (S4). References: ISTQB Certified Tester Foundation Level (CTFL) v4.0 Syllabus, Section 1.4.3, Page 17.

Independence in testing provides several benefits. Firstly, it helps remove the biases that might be introduced by the person who developed the code or created the tests (ii). This is because an independent tester can evaluate the software without being influenced by their prior work. Secondly, different people bring different perspectives and assumptions to the testing process, which can help uncover different types of weaknesses (iv).

Business, development, and testing (C) are the three key perspectives in agile user story refinement :

Business (Product Owner, Stakeholders) – Ensures the story aligns with user needs and business goals.

Development (Developers) – Provides insights on feasibility and technical constraints.

Testing (Testers, QA) – Ensures testability, acceptance criteria, and risk identification.

(A) is incorrect because the product owner is part of business stakeholders.

(B) is incorrect because architecture is part of development, but not the primary driver of user stories.

(D) is incorrect because acceptance testing is a process, not a stakeholder group .

A cross-functional team collaboration ensures well-defined, testable, and feasible user stories.

Static testing (A) applies to non-executable work products (I), such as requirements or code reviews. It also leads to defect detection (III) and finds defects directly (IV) without executing the software. Options B, C, and D incorrectly associate static testing with performance measurement (II) or dynamic testing aspects (V).

In the context of software testing roles, tasks typically performed by someone in a testing role include evaluating the test basis and test object, creating test completion reports, and assessing the testability of the test object. These tasks are directly related to ensuring the quality and effectiveness of the software testing process.

Evaluate test basis and test object : This involves reviewing and analyzing the documents and artifacts that are used as the basis for testing. This is a fundamental task for testers to understand what needs to be tested and to ensure that the test objects are adequately covered by the test cases​​.

Create test completion report : This is part of the test closure activities. Testers are responsible for summarizing the testing activities, outcomes, and lessons learned, which are compiled into a test completion report. This report is crucial for stakeholders to understand the test results and make informed decisions​​.

Assess testability of test object : This task involves evaluating how easily a test object (such as a piece of software) can be tested. This includes considering aspects such as the availability of test data, the ability to isolate the object for testing, and the clarity of the requirements. Testers often perform this assessment to identify potential challenges and mitigate them before testing begins​​.

On the other hand:

Define test environment requirements : While testers may provide input on the test environment, the primary responsibility for defining and setting up the test environment usually falls to roles such as system administrators or infrastructure specialists. They ensure that the necessary hardware, software, and network configurations are in place for testing to proceed. This task is less likely to be the sole responsibility of a tester​​.

The problem described involves a software implementation error in a decision statement for calculating a bonus based on the Total Amount of Sales (TAS). The requirement states that if TAS is 300,000€ or more, a bonus should be paid. However, the software incorrectly implements this with "IF (TAS = 300000)" instead of "IF (TAS > = 300000)".

Applying Boundary Value Analysis (BVA) to this situation involves selecting test cases at the boundaries of the input domain, including just below, at, and just above the boundary conditions.

Test Case TC1 = 299999 :

This value is just below the boundary (300,000).

Expected Result: No bonus should be paid.

Actual Result: No bonus paid.

TC1 does not highlight the fault because the implemented condition "IF (TAS = 300000)" and the correct condition "IF (TAS > = 300000)" both yield the same result (no bonus).

Test Case TC2 = 300000 :

This value is exactly at the boundary.

Expected Result: Bonus should be paid.

Actual Result: Bonus paid.

TC2 does not highlight the fault because the implemented condition "IF (TAS = 300000)" and the correct condition "IF (TAS > = 300000)" both yield the same result (bonus paid).

Test Case TC3 = 300001 :

This value is just above the boundary.

Expected Result: Bonus should be paid.

Actual Result: No bonus paid due to the incorrect implementation.

TC3 highlights the fault because the implemented condition "IF (TAS = 300000)" fails to pay the bonus, whereas the correct condition "IF (TAS > = 300000)" would pay the bonus.

BVA focuses on the edges of input ranges where errors are more likely.

The critical values are just below, at, and just above the boundary.

Boundary Value Analysis (BVA): Verification: According to the ISTQB CTFL syllabus, BVA is an essential technique for identifying potential errors at the boundaries of input ranges. This is because developers are more likely to make mistakes at these extremes​​.

Therefore, TC3 (300001) is the test case that would highlight the fault in the software's implementation of the decision condition.

White-box testing involves testing the internal structures or workings of an application, as opposed to the functionality exposed to the end user. Experience-based testing, such as exploratory testing, involves testers using their knowledge, experience, and intuition to test the system without predefined test cases, often focusing on the input-output behavior of the system.

Decision rules define possible combinations of conditions and outcomes .

For this scenario:

Bulk discount has 3 categories (0%, 5%, 10%)

Frequent customer discount has 2 categories (Yes = +5%, No = 0%)

The total number of decision rules is:

3 bulk discount options × 2 frequent customer options = 6 rules.

Thus, the correct answer is 6 decision rules (B) .

The planning phase of the review process (C) includes defining the review’s purpose, scope, and exit criteria to ensure alignment. Option A is part of the defect management phase, B happens during individual preparation, and D takes place in the review meeting.

This answer is correct because code-related white-box test techniques are test design techniques that use the structure of the code to derive test cases. They provide an objective measure of coverage, such as statement coverage, branch coverage, or path coverage, which indicate how much of the code has been exercised by the test cases. Code-related white-box test techniques can be used to complement black-box test techniques, which are test design techniques that use the functional or non-functional requirements of the system or component to derive test cases. By combining both types of techniques, testers can increase their confidence in the code and find more defects. References: ISTQB Glossary of Testing Terms v4.0, ISTQB Foundation Level Syllabus v4.0, Section 2.3.2.2

The whole team approach in testing means that the responsibility for testing is shared among all members of the team, not just the testers. This concept is emphasized in agile methodologies where collaboration and collective ownership of quality are key principles. Each team member, including developers, business analysts, and testers, contributes to the testing process, ensuring that quality is built into the product from the beginning.

In the given decision table, Column 7 represents the following conditions and actions:

The patient is over 18 years old: True

The patient is allergic to Penicillin: True

The patient is taking anticoagulant therapy: True

When analyzing this column:

If the patient is over 18 years old, allergic to Penicillin, and taking anticoagulant therapy, the decision table suggests consultation with a hematologist and prescribing half of the full recommended dosage for 10 days.

This column does not represent an impossible situation based on the conditions provided. However, upon deeper inspection and understanding of medical practices, it can be argued that such a specific combination of conditions could be highly unlikely, making it appear unnecessary or an edge case that might be considered for deletion.

Given the constraints of the conditions and the requirements of the decision table, the provided answer needs to be verified against real-world medical guidelines to confirm if this scenario is indeed impossible or just

Experience-based test techniques are test design techniques that rely on the experience, knowledge, intuition, and creativity of the testers to identify and execute test cases that are likely to find defects in the software system. Experience-based test techniques are often useful to detect hidden defects that have not been targeted by black-box test techniques, which are test design techniques that use the external behavior and specifications of the software system as the test basis, without considering its internal structure or implementation. Experience-based test techniques can complement black-box test techniques by covering aspects that are not explicitly specified, such as usability, security, reliability, performance, etc. The other statements are false, because:

Experience-based test techniques do not rely on the experience of testers to identify the root causes of defects found by black-box test techniques, but rather to identify the potential sources of defects based on their own insights, heuristics, or exploratory testing. The root causes of defects are usually identified by debugging or root cause analysis, which are activities that involve examining the code or the development process to find and fix the errors that led to the defects.

Some of the most common test basis used by white-box test techniques include the source code, the design documents, the architecture diagrams, and the control flow graphs of the software system. White-box test techniques are test design techniques that use the internal structure and implementation of the software system as the test basis, and aim to achieve a certain level of test coverage based on the code elements, such as statements, branches, paths, etc. User stories, use cases, and business processes are examples of test basis used by black-box test techniques, as they describe the functional and non-functional requirements of the software system from the perspective of the users or the stakeholders.

The primary goal of experience-based test techniques is not to design test cases that can be easily automated using a GUI-based test automation tool, but rather to design test cases that can reveal defects that are not easily detected by other test techniques, such as boundary value analysis, equivalence partitioning, state transition testing, etc. Test automation is the use of software tools to execute test cases and compare actual results with expected results, without human intervention. Test automation can be applied to different types of test techniques, depending on the test objectives, the test levels, the test tools, and the test resources. However, test automation is not always feasible or beneficial, especially for test cases that require human judgment, creativity, or exploration, such as those designed by experience-based test techniques.  References : ISTQB Certified Tester Foundation Level (CTFL) v4.0 sources and documents:

ISTQB® Certified Tester Foundation Level Syllabus v4.0, Chapter 2.2.1, Black-box Test Design Techniques

ISTQB® Certified Tester Foundation Level Syllabus v4.0, Chapter 2.2.2, White-box Test Design Techniques

ISTQB® Certified Tester Foundation Level Syllabus v4.0, Chapter 2.2.3, Experience-based Test Design Techniques

ISTQB® Glossary of Testing Terms v4.0, Experience-based Test Technique, Black-box Test Technique, White-box Test Technique, Test Basis, Test Coverage, Test Automation

This answer is correct because equivalence partitioning is a test design technique that divides the input domain of a system or component into partitions of equivalent data, such that each partition is expected to produce the same output or behavior. Equivalence partitioning aims to reduce the number of test cases by selecting one representative value from each partition. In this case, the input domain of the TAS can be divided into four partitions based on the bonus rules: less than 50k€, between 50k€ and 80k€, between 80k€ and 120k€, and more than 120k€. The test cases in the answer belong to the same partition, which is between 80k€ and 120k€, and they are expected to produce the same output, which is a bonus of 15%. References: ISTQB Glossary of Testing Terms v4.0, ISTQB Foundation Level Syllabus v4.0, Section 2.3.2.1

The three-point test estimation technique is a method of estimating the test effort based on three initial estimates: the most optimistic, the most likely, and the most pessimistic. The technique uses a weighted average of these three estimates to calculate the final estimate, which is also known as the expected value. The formula for the expected value is:

Expected value = (most optimistic + 4 * most likely + most pessimistic) / 6

Using the given values, the expected value is:

Expected value = (6 + 4 * 30 + 54) / 6 Expected value = 30 person hours

However, the expected value is not the only factor to consider when estimating the test effort. The technique also calculates the standard deviation, which is a measure of the variability or uncertainty of the estimates. The formula for the standard deviation is:

Standard deviation = (most pessimistic - most optimistic) / 6

Using the given values, the standard deviation is:

Standard deviation = (54 - 6) / 6 Standard deviation = 8 person hours

The standard deviation can be used to determine a range of possible values for the test effort, based on a certain level of confidence. For example, using a 68% confidence level, the range is:

Expected value ± standard deviation

Using the calculated values, the range is:

30 ± 8 person hours

Therefore, the final estimate is between 22 person hours and 38 person hours, which is option A.

The document that describes the test procedures, including the order in which test cases are to be executed according to dependencies described by preconditions and postconditions, is typically produced during the test implementation phase. During this phase, detailed test procedures and scripts are developed, organized, and prioritized for execution. The main goal of test implementation is to ensure that all test cases are prepared and structured in a way that supports efficient and effective test execution.

The testing quadrants, as defined in the context of agile testing, help categorize different types of tests based on their goals and who they serve.

Q1: Technology-facing tests that support the team (e.g., unit tests).

Q2: Business-facing tests that support the team (e.g., automated acceptance tests, BDD, ATDD).

Q3: Business-facing tests that critique the product (e.g., exploratory testing).

Q4: Technology-facing tests that critique the product (e.g., performance and load tests).

Option B correctly places automated acceptance tests from BDD and ATDD in quadrant Q2.

Equivalence partitioning (EP) divides input values into classes where test cases represent all possible values of each partition. The partitions in this scenario are:

≤7 (too cold → W)

8-21 (standstill → X)

22-29 (ideal → Y)

≥30 (too hot → Z)

Option C ({7,10,25,29}) covers all partitions by selecting representative values:

7 → Too cold (W)

10 → Standstill (X)

25 → Ideal (Y)

29 → Upper boundary of ideal (Y)

Other options do not cover all partitions adequately.

In Agile estimation sessions, particularly during Planning Poker, the goal is to reach a consensus on the effort required for a user story. The process encourages discussion and collaboration among team members to understand the story's requirements and complexities fully. Here’s a breakdown of the options and why D is the correct choice:

Option A: Calculating the arithmetic mean of all estimates.

This method is straightforward but does not facilitate team discussion or consensus-building. It merely averages out the estimates without addressing the reasons behind the varying estimates. Thus, important insights and understanding of the task complexity might be missed.

Option B: Selecting the most frequent estimate value.

While this approach acknowledges the majority’s opinion, it ignores the minority views, which might highlight significant aspects of the story that need consideration. It doesn't ensure that all perspectives are considered and discussed.

Option C: Calculating the mean of the most optimistic and pessimistic estimates.

This approach considers the extremes but again lacks the team discussion and consensus aspect. It also assumes that the extreme values alone can balance out the estimate, which might not always capture the true complexity or simplicity of the task.

Option D: Discussing the most pessimistic and optimistic estimates.

This approach fosters team collaboration and understanding. Memb4 and Memb6 explain their reasoning for the highest and lowest estimates, respectively, which can reveal different perspectives on the task's complexity. This discussion helps the team align their understanding and often leads to a more accurate and agreed-upon estimate in subsequent rounds.

In conclusion, the main goal of Agile estimation techniques like Planning Poker is to encourage team communication and collaboration to ensure that all aspects of the user story are considered. Option D best aligns with this goal by promoting discussion and consensus.

One of the generic skills required for the role of a tester is the ability to use tools to make the execution of repetitive testing tasks more efficient. This includes using various test automation tools to streamline the testing process, reduce manual effort, and improve the consistency and accuracy of test results. Testers should be proficient in leveraging these tools to enhance productivity and ensure comprehensive test coverage.

Statement coverage, also known as line coverage, is a metric used in white-box testing to measure the percentage of executable statements in the source code that have been executed by the test suite. Achieving a certain percentage of statement coverage means that an equivalent percentage of the executable statements in the code have been executed during testing.

For example, achieving 80% statement coverage indicates that 80% of the lines of code have been run through during the testing process. This metric helps in identifying parts of the code that have not been tested and may contain undetected defects.

It's important to note that achieving high statement coverage does not necessarily guarantee that all possible paths or scenarios within the code are tested, nor does it ensure the detection of all types of defects. Other coverage metrics, such as branch coverage or condition coverage, might also be necessary to achieve a more thorough testing process.

This answer is correct because test implementation is the activity where test work products, such as test cases, test data, test scripts, test harnesses, test stubs, or virtual services, are created and verified. Test implementation also involves setting up the test environment and preparing the test execution schedule. A virtual service emulating a real third-party service and the automated test scripts that interact with that service are examples of test work products that are typically created during test implementation. References: ISTQB Glossary of Testing Terms v4.0, ISTQB Foundation Level Syllabus v4.0, Section 2.2.2.3

Testing and debugging are separate but related activities. Testing executes the software to identify failures that result from defects (A). Debugging is the developer's responsibility and involves finding the cause of a failure (defect), analyzing it, and fixing the defect. The ISTQB syllabus explicitly differentiates these activities. Testing does not modify the software, whereas debugging does.

A pilot project is a small-scale experiment or trial that is conducted to evaluate the feasibility, effectiveness, and suitability of a test automation tool before implementing it on a larger scale 1 .

The objectives of a pilot project may vary depending on the context and scope of the test automation initiative, but some common ones are 2 :

To get familiar with the functionality and options of the tool

To check how the tool fits to the existing test processes and environment

To assess the benefits and challenges of using the tool

To decide upon standards and guidelines for tool implementation and usage

To estimate the costs and resources required for tool deployment and maintenance

Therefore, option C is not a valid objective of a pilot project, as it is not necessary to train all testers on using the tool at this stage. Training all testers on using the tool would be more appropriate after the tool has been selected and approved for full-scale implementation, and after the standards and guidelines have been established. Training all testers on using the tool during the pilot project would be inefficient, costly, and premature, as the tool may not be suitable or effective for the intended purpose, or may be replaced by another tool later.

According to the description provided, when both systems A and B come back up at the same time, the process should involve a decision about which system should become active. However, the description states that if both systems come up simultaneously, one should become active based on a specific condition or precedence. Generally, in disaster recovery systems, there are protocols to avoid both systems becoming active simultaneously to prevent conflicts. Therefore, the transition where both A and B come back up at the same time and A becomes active while B becomes inactive without any conflict or decision-making step is incorrect​​.

A test-first approach involves writing tests before writing the code. In this approach, initially, the tests fail because the corresponding functionality is not yet implemented. Afterward, the code is written or modified to make the tests pass. This cycle is repeated iteratively. This method ensures that the code is developed based on predefined tests and helps in identifying issues early in the development process​​.

A defect report should contain relevant details to help developers reproduce and fix the defect efficiently . The essential elements include:

Test object & environment (A) – To ensure reproducibility.

Title & summary (B) – For quick identification.

Expected vs. actual results (D) – To describe the discrepancy.

The structure of the test team (C) is irrelevant for defect tracking and resolution.

The question is about marking the correct sentences among the given statements related to defects, failures, and mistakes.  According to the ISTQB glossary, the definitions of these terms are 1 :

Defect: A flaw in a component or system that can cause the component or system to fail to perform its required function, e.g. an incorrect statement or data definition. A defect, if encountered during execution, may cause a failure of the component or system.

Failure: An event in which a component or system does not perform a required function within specified limits.

Mistake: A human action that produces an incorrect result.

Therefore, out of the five given statements, only two are correct, namely:

A human mistake may produce a defect: This is true, as a mistake is a source or cause of a defect, e.g. a programmer may make a mistake in writing a code statement, which results in a defect in the software component.

When a defect exists in a system it may result in a failure: This is true, as a defect is a potential or actual cause of a failure, e.g. a defect in the software component may cause the system to fail to perform a required function when the defect is encountered during execution.

The other three statements are incorrect, namely:

Defects are a result of environmental conditions and are also referred to as “Failures”: This is false, as defects are not a result of environmental conditions, but of mistakes or other factors, and defects are not the same as failures, but rather the causes of failures.

A system will totally fail to operate correctly when a failure exists in it: This is false, as a system may not necessarily fail completely or stop operating when a failure occurs, but may continue to operate with reduced functionality or performance, or with incorrect results.

Defects occur only as a result of technology changes: This is false, as defects can occur due to various reasons, not only technology changes, such as human mistakes, design flaws, requirement changes, hardware failures, etc.

Based on the given user story and acceptance criteria, the ATDD (Acceptance Test-Driven Development) approach focuses on defining acceptance tests before development begins. The first test written typically covers the "happy path" or the most straightforward scenario to ensure the primary functionality works as expected.

The registration form must be filled with valid values.

The user must accept terms and conditions.

An email with a confirmation link must be sent after submission.

Given Acceptance Criteria: The most likely first ATDD test would ensure that a new user can successfully register by filling in all fields with valid data and confirming the registration through an email link. This ensures that the basic and most crucial functionality of the registration feature is working correctly before handling edge cases or error conditions.

The ISTQB fundamental test process consists of five main phases, as described in the ISTQB Foundation Level Syllabus, Version 4.0, 2018, Section 2.2, page 15:

Test planning and control: This phase involves defining the test objectives, scope, strategy, resources, schedule, risks, and metrics, as well as monitoring and controlling the test activities and results throughout the test process.

Test analysis and design: This phase involves analyzing the test basis (such as requirements, specifications, or user stories) to identify test conditions (such as features, functions, or scenarios) that need to be tested, and designing test cases and test procedures (such as inputs, expected outcomes, and execution steps) to cover the test conditions. This phase also involves evaluating the testability of the test basis and the test items (such as software or system components), and selecting and implementing test techniques (such as equivalence partitioning, boundary value analysis, or state transition testing) to achieve the test objectives and optimize the test coverage and efficiency.

Test implementation and execution: This phase involves preparing the test environment (such as hardware, software, data, or tools) and testware (such as test cases, test procedures, test data, or test scripts) for test execution, and executing the test procedures or scripts according to the test plan and schedule. This phase also involves logging the outcome of test execution, comparing the actual results with the expected results, and reporting any discrepancies as incidents (such as defects, errors, or failures).

Evaluating exit criteria and reporting: This phase involves checking if the planned test activities have been completed and the exit criteria (such as quality, coverage, or risk levels) have been met, and reporting the test results and outcomes to the stakeholders. This phase also involves making recommendations for the release or acceptance decision based on the test results and outcomes, and identifying any residual risks (such as known defects or untested areas) that need to be addressed or mitigated.

Test closure activities: This phase involves finalizing and archiving the testware and test environment for future reuse, and evaluating the test process and the test project against the test objectives and the test plan. This phase also involves identifying any lessons learned and best practices, and communicating the findings and suggestions for improvement to the relevant parties.

References  = ISTQB Certified Tester Foundation Level Syllabus, Version 4.0, 2018, Section 2.2, page 15; ISTQB Glossary of Testing Terms, Version 4.0, 2018, pages 37-38; ISTQB CTFL 4.0 - Sample Exam - Answers, Version 1.1, 2023, Question 88, page 32.