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CTS Certified Technology Specialist Questions and Answers

Questions 4

After there is an approved labor change to a project, what should the project manager do NEXT?

Options:

A.

update the schedule

B.

order the equipment

C.

issue an invoice for the change

D.

inform the purchasing department

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Questions 5

The circuit on the RIGHT is an electrical drawing of what type of speaker system?

CTS Question 5

Options:

A.

series circuit

B.

constant voltage

C.

stereo pair circuit

D.

combination parallel/series circuit

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Questions 6

A 2x2 video wall was sold with each display being Full HD resolution. Now the client wants to show live content at the best possible quality over the complete wall. Which resolution must the camera provide?

Options:

A.

1920 x 1080

B.

3840 x 2160

C.

4096 x 2160

D.

7680 x 4320

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Questions 7

During an initial customer visit, it is important to determine whether or not one is

Options:

A.

going to get the job.

B.

being competitive enough.

C.

meeting with the decision maker.

D.

going to have enough cable in stock to do the job.

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Questions 8

A saeen is 144 in (3658 mm) wide and the throw ratio is 2.3:1. How far from the screen should the projector be placed?

Options:

A.

288 In (7303 mm)

B.

302 in (7681 mm)

C.

331 in (8413 mm)

D.

446 in (11339 mm)

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Questions 9

Which connector is TYPICALLY used for RS232 connections?

Options:

A.

CTS Question 9 Option 1

B.

9

C.

9

D.

9

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Questions 10

Upon completion of hardware installation and configuration for a new deployment, the NEXT thing the AV Project Manager should have scheduled is

Options:

A.

training the client.

B.

testing and verification.

C.

invoicing and project close out.

D.

preventative maintenance schedule.

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Questions 11

Which of the following documents includes details about equipment type, model, location, and expected service frequency?

Options:

A.

Warranty form

B.

Maintenance plan

C.

Program document

D.

Handover document

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Questions 12

What is the aspect ratio in these images?

CTS Question 12

Options:

A.

1.33:1

B.

4:3

C.

5:4

D.

16:9

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Questions 13

The amount of light emitted through a projection system lens is TYPICALLY specified and measured

Options:

A.

in lux.

B.

in lumens.

C.

in footcandles.

D.

by its contrast ratio.

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Questions 14

When discussing a proposed audiovisual project with a new customer, it is important for the salesperson to FIRST

Options:

A.

conduct a survey of end users to determine the project goals.

B.

prepare a detailed layout of the equipment and cabling requirements.

C.

identify the key decision makers and stakeholders in the client's organization.

D.

consult with the project manager to determine the availability of staff to complete the installation.

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Questions 15

According to AVIXA's AV Performance Verification standard, at what point should the loudspeaker transformer tap setting be verified?

Options:

A.

Closeout

B.

Pre-integration

C.

Post-integration

D.

Systems integration

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Questions 16

Up to which data rate can USB 2.0 support?

Options:

A.

12 Mbps

B.

480 Mbps

C.

10 Gbps

D.

5 Gbps

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Questions 17

In order to mount a projector so that it is horizontally centered with the suspended screen, the technician should look at which drawings in the plans?

Options:

A.

detail

B.

sections

C.

elevations

D.

reflected ceiling

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Questions 18

When connecting a condenser microphone, what MUST be included in die system design for it to operate?

Options:

A.

mixer

B.

stand

C.

transmitter

D.

power source

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Questions 19

During an initial meeting with a prospective client regarding an audiovisual project, it is important to understand the customer's method of procurement in order to avoid.

Options:

A.

making commitments with regard to delivery times for equipment.

B.

designing the system beyond the budgetary constraints of the client.

C.

missing some of the important components that will be included in the final project.

D.

expending time and resources designing a project that may ultimately go to bid (tender).

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Questions 20

Which of the following aspects should FIRST be considered at an initial site survey for the location of AV racks?

Options:

A.

serviceability

B.

available space

C.

access route restrictions

D.

space allowance for future expansion

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Questions 21

An event planner for a banquet surrounding a swimming pool has requested that the pool be lit in the client’s colors using underwater lighting. What does the technician need to consider?

Options:

A.

the IP rating of the fixtures

B.

access to a grounded power supply

C.

whether the installing technicians are PADI certified

D.

the ability to physically secure the fixtures underwater

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Questions 22

The AV Project Manager is responsible for

Options:

A.

schedule, budget, scope.

B.

design, schedule, configuration.

C.

budget, installation, maintenance.

D.

configuration, scope, maintenance.

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Questions 23

Which setting on the digital multimeter should be used to determine if a DC power supply has failed?

Select the correct measurement category by clicking anywhere within the measurement range.

CTS Question 23

Options:

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Questions 24

The video conferencing suite shown has a large conference table centered in the room. Dimming which of the COLORED zones would tend to decrease facial shadows? Select the answer by clicking on any light fixture within a zone.

CTS Question 24

Options:

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Questions 25

Which process examines methods, techniques, and principles from peer organizations?

Options:

A.

benchmarking

B.

needs analysis

C.

space allocation

D.

end user meetings

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Questions 26

"Shock Loads" for equipment mounts refer to

Options:

A.

suspended equipment not electrically isolated from Its mounting structure.

B.

sudden additional loads from earthquakes or personnel hanging from the mounts.

C.

calculated counterweight required to balance an offset load on a cantilever mount.

D.

calculated isolation required to eliminate vibration otherwise transferred to the building structure.

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Questions 27

A loud hiss is coming from the audio system. This is MOST LIKELY caused by

Options:

A.

fluorescent lighting.

B.

poor gain structure.

C.

phase cancellation issues.

D.

the microphones being off.

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Questions 28

Which of the following is a benefit of benchmarking in an AV project?

Options:

A.

Identifies project risks

B.

Determines project budget

C.

Confirms project delivery times

D.

Exposes clients to new design ideas

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Questions 29

When addressing system functionality with a client, an integrator should:

Options:

A.

Discuss future technologies

B.

Ignore currently installed systems

C.

Suggest sustainable building guidelines

D.

Assess specific requirements and expectations

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Questions 30

How frequently should a personal fall arrest harness be inspected?

Options:

A.

weekly

B.

before each use

C.

at the beginning of each project

D.

at the beginning of each work day

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Questions 31

A single panel in a large video wall is flickering. Where should the technician begin troubleshooting?

Options:

A.

at the media server

B.

at the video wall input

C.

at the video content source

D.

at the non-responsive panel

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Questions 32

Assuming 120V as the power source, how many amperes does a 240W device draw?

Options:

A.

1

B.

2

C.

5

D.

7

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Questions 33

Which addressing scheme is used to define a fixed, routable IPv4 address that is locally assigned?

Options:

A.

static

B.

DHCP

C.

link-local

D.

DHCP reservation

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Questions 34

When comparing two products and trying to decide which product to use, what is the FIRST thing that should be reviewed?

Options:

A.

price

B.

product reliability

C.

equipment lead times

D.

product specifications

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Questions 35

What is a MAIN benefit of an externally managed AV/IT service?

Options:

A.

reduce costs for business-software

B.

complete outsourcing of the AV/IT department

C.

on-demand availability of computer system resources

D.

cost reduction in operations through clear responsibilities

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Questions 36

What is the MAIN difference between OLED displays and LCD displays?

Options:

A.

Luminosity

B.

Higher brightness

C.

Self-emitting light source

D.

Determined screen shape

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Questions 37

Given this system information:

CTS Question 37

What is the MINIMUM current requirement (assuming 110VAC electrical supply)?

Options:

A.

15A

B.

25A

C.

30A

D.

50A

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Questions 38

What section of the color chart is used to calibrate brightness? Select the answer by clicking on the appropriate area of the chart

CTS Question 38

Options:

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Questions 39

At what time of day is it BEST to conduct a site survey?

Options:

A.

Early mornings

B.

During normal operations

C.

After normal business hours

D.

Only at specially scheduled appointments

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Questions 40

Referring to this mix-minus system, in which zone should zone C's microphones be the LOUDEST? Select the answer by clicking anywhere within the correct zone.

CTS Question 40

Options:

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Questions 41

During a routine service visit, an engineer notices an LED indicator on a projector's front panel blinking regularly. What should be done?

Options:

A.

consult the projector's manual

B.

replace the projector's lamp and filters

C.

disregard because the projector is operational

D.

remove the power cable and re-boot the projector

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Questions 42

What PRIMARY concern should the sales representative have had during the site survey of this room?

CTS Question 42

Options:

A.

room orientation

B.

length of cable runs

C.

ceiling clearance for the projector lift

D.

combination of fluorescent and Incandescent lighting

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Questions 43

Which is the MOST important factor during the development of an AV project scope?

Options:

A.

entire budget

B.

clients responsibility

C.

analyze the strategic plan

D.

stakeholders requirements

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Questions 44

When planning video content with a client, it is important to get their Pantone data (PMS) to ensure

Options:

A.

the displayed colors match printed colors.

B.

their confidence monitor size is large enough.

C.

the displayed logo is the proper size and style.

D.

the displayed type face is the correct size and style.

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Questions 45

Which of the following is the BEST service when new firmware is available for installed equipment across a fleet of conference rooms?

Options:

A.

keeping current version

B.

replacing the equipment

C.

updating them all at once

D.

a ringed update approach

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Questions 46

Assuming a 10' (3 m) ceiling, what is the approximate volume of this room?

CTS Question 46

Options:

A.

300 cubic ft (8.5 m3)

B.

600 cubic ft (17 m3)

C.

1500 cubic ft (42.5 m3) o

D.

6000 cubic ft (162 m3)

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Questions 47

Which microphone type has a basic cardioid pick up pattern?

CTS Question 47

Options:

A.

Type(a)

B.

Type(b)

C.

Type(c)

D.

Type(d)

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Questions 48

Which of the following testing metrics would BEST be applied towards testing a distributed audio system for proper speaker wattages and cabling?

Options:

A.

Low-end system response 60 Hz and below

B.

High-end frequency response 10 kHz and above

C.

Audio uniformity in the range of intelligible speech 100 Hz - 2 kHz

D.

Audio uniformity across the entire spectrum of humanhearing60 Hz - 20 kHz

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Questions 49

Project documentation states the system must logically Isolate control and media networks. What piece of network equipment should be used?

Options:

A.

router

B.

access point

C.

managed switch

D.

unmanaged switch

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Questions 50

Network Quality of Service (QoS) is defined as

Options:

A.

the ability to prioritize the traffic in the network system.

B.

the ability to set the quantity of stations connected via the network.

C.

the ability to remotely manage network switches, routers and hubs via the network connection.

D.

a feature allowing the network administrator to monitor who is connected to the network at any given time.

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Questions 51

When doing a site survey, it is MOST IMPORTANT to consider the client's

Options:

A.

budget.

B.

timeline.

C.

expectations.

D.

knowledge of technology.

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Questions 52

A typical speech reinforcement system which is broken down into zones, with each zone corresponding to its own set of microphones, power amplifiers, and loudspeakers is known as:

Options:

A.

Mix-minus

B.

Public address

C.

Audio conferencing

D.

Interruptible feedback

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Questions 53

According to AVIXA Standards, what is the MINIMUM load rating for truss that will hold a 5000 lbs (2268 kg) LED wall?

Options:

A.

15000 lbs (6804 kg)

B.

25000 lbs (11340 kg)

C.

30000 lbs (13608 kg)

D.

50000 lbs (22678 kg)

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Questions 54

When specifying a paging system for a large building, what kind of speaker system should be recommended?

Options:

A.

near field

B.

line array

C.

direct coupled

D.

constant voltage

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Questions 55

When connecting two switches with multiple VLANs, which function should be setup in order to pass all the packets from one switch to the other?

Options:

A.

trunk line

B.

multicast routing

C.

QoS (Quality of Service)

D.

SFP (Small Form-factorPluggable)

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Questions 56

When choosing an amplifier for a 70 V system, what amplifier output would be the BEST option for a space with 12 speakers, each tapped to 30 W?

Options:

A.

1 channel, 500 W at 70 V

B.

2 channel, 200 W at 70 V

C.

12 channel, 30 W at 70 V

D.

12 channel, 30 W at 8 Ω

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Questions 57

Exhibit:

CTS Question 57

These images provide examples of _____ distortion.

Options:

A.

Contrast

B.

Chromatic

C.

Keystone

D.

Trapezoid

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Questions 58

Which of the following is a MAJOR consideration for implementing AVoIP?

Options:

A.

it requires the use of a fiber backbone

B.

it prohibits virtual architecture rearrangement

C.

it restricts sources from being accessed from anywhere

D.

it requires an understanding of compression, image quality, and latency

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Questions 59

During the site survey, the client indicates that the space that will become a rear projection room is currently an off-white color. What should be recommended to the client?

Options:

A.

paint the room gray

B.

paint the room black

C.

leave the room as it is

D.

use carpeting on the walls

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Questions 60

The limits of the vertical visual field indicate that displays should be positioned where in relation to the viewers' standard line of sight?

Options:

A.

center of the image is precisely on-axis

B.

center of the image is at least 10 degrees above

C.

top of the image is no more than 30 degrees above

D.

bottom of the image is no more than 30 degrees below

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Questions 61

Which of the following is an example of PPE?

Options:

A.

fiberglass ladder

B.

high visibility vest

C.

virtual reality headset

D.

company branded polo

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Questions 62

The installation of a complex AV project is planned to be completed within 6 months. What is the MOST cost-effective plan for ordering the equipment for the project?

Options:

A.

Order everything as soon as the contract is signed.

B.

Place the order 5 days before the scheduled day for starting installation.

C.

Order each piece of equipment to be delivered as soon as possible.

D.

Order equipment to be delivered on a "just in time" basis according to the installation schedule.

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Questions 63

A client is reporting picture drop-outs in an HDBaseT installation. What could be a possible cause?

Options:

A.

Incorrect cable type

B.

Incorrect cable width

C.

Incorrect BIOS settings

D.

Incorrect EDID settings

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Questions 64

What is the MAIN benefit of carrying out regular software updates provided by the device manufacturer?

Options:

A.

increasing the bandwidth

B.

providing a higher data throughput

C.

enhancing the data security of the system

D.

providing a better understanding of the system

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Questions 65

Which frequencies are amplified by a subwoofer?

Options:

A.

lowest

B.

mid-low

C.

mid-high

D.

highest

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Questions 66

During a site survey, a sound pressure level (SPL) meter can be used for measuring

Options:

A.

the room acoustics.

B.

the ambient noise level.

C.

the efficiency of the amplification.

D.

distance to existing loudspeakers.

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Questions 67

During the installation of an audiovisual system, a client states that they wish to add a videoconferencing system that was not considered in the initial scope of the project. What form is required?

Options:

A.

Request for Quotes (RFQ)

B.

Request for Change (RFC)

C.

Request for Proposals (RFP)

D.

Request for Information (RFI)

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Questions 68

When planning to use audio equipment on a converged enterprise network, it may be desirable to separate broadcast domains in order to

Options:

A.

avoid audio feedback between devices.

B.

avoid crosstalk between multi track channel packets.

C.

avoid delaying time sensitive AV traffic on the network.

D.

comply with local electrical and telecommunication regulations.

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Questions 69

A client requests for a project to be completed earlier than initially scheduled. What should the AV contractor do FIRST to address this change?

Options:

A.

deny the request and work to the original agreed schedule

B.

allocate more resources to meet the earlier completion date

C.

provide a request for change (RFC) to the client to approve the change to the schedule

D.

provide a change order (CO) to the client outlining changes to the project and any additional costs

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Questions 70

A remote monitoring system's PRIMARY benefit is that it

Options:

A.

reduces the need for service calls.

B.

does not need to be located in the same building.

C.

provides a faster response time for problem solving.

D.

allows the AV team to make sure the equipment is being used properly.

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Questions 71

What should be identified during a project's needs analysis?

Options:

A.

the overall budget

B.

stakeholders involved

C.

the timeline for completion

D.

key activities to be performed

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Questions 72

What is the MAIN difference between OLED displays and LED displays?

Options:

A.

luminosity

B.

higher brightness

C.

self-emitting light source

D.

determined screen shape

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Questions 73

When evaluating site conditions for an AV project that requires a free-standing rack that is 49 RU or taller, the condition that will force assembly on site instead of building the rack in the shop and delivering it fully assembled is when the:

Options:

A.

Lighting is better onsite

B.

Elevator/lift is only 7 feet [2.13 meters] tall

C.

Room is only accessible after normal working hours

D.

Construction dumpster is located close to the loading dock

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Questions 74

Reverberant sound reaches the listener's ears

Options:

A.

after

B.

before

C.

synchronized with

D at the same level as the direct sound.

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Exam Code: CTS
Exam Name: Certified Technology Specialist
Last Update: Aug 14, 2025
Questions: 254

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