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Energy-and-Utilities-Cloud Salesforce Energy and Utilities Cloud Accredited Professional Exam Questions and Answers

Questions 4

An energy company is launching a new subscription service in the B2B market that offers an energy consumption consultancy to help customers pay less on their bills. This product will be charged USD $60 monthly.

Which two pricing metadata are needed when defining this price with Industries CPQ?

Options:

A.

A Pricing Plan Entry, with type as Price and charge type as Recurring

B.

A Price Book Entry, with amount as $60. currency as USD and charge type as Recurring

C.

A Price List Entry, with amount as $60. currency as USD and charge type as Recurring

D.

A Pricing Variable, with type as Price and charge type as Recurring

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Questions 5

An energy company has decided to keep the latest customer invoice in Energy and Utilities Cloud to improve performance

Which object is used to store this data?

Options:

A.

Service Account

B.

Account

C.

Bill

D.

Statement

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Questions 6

An energy company wants to send to its customers various types of communication via digital channels. Which is the preferred cloud that works in conjunction with Energy and Utilities Cloud to achieve mass communication9

Options:

A.

Communications Cloud

B.

Marketing Cloud

C.

Sales Cloud

D.

Service Cloud

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Questions 7

Which four objects does the EnergyRuntimeServiceSFS sample permission set give View All and Modify All permissions to a user?

Options:

A.

Work Order. Work Order Line Hem, Service Appointment, Work Type

B.

Work Order. Work Type. Service Appointment. Service Territory

C.

Work Order. Work Order Line Item Work Procedure. Work Plan

D.

Work Order. Work Order Line item. Service Territory. Work Type

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Questions 8

Which two standard Energy and Utilities Cloud data model characteristics are used to differentiate B2B and B2C customers?

Options:

A.

Accounts with RecordType Business are used to represent B2B customers.

B.

Accounts with RecordType Consumer are used to represent B2C customers

C.

Person accounts are used to represent B2C customers.

D.

Accounts with RecordType Service are used to represent B28 customers

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Questions 9

What tool should be used to migrate configurations from sandbox to production when a customer has completed configuring OmniStudio components?

Options:

A.

Salesforce Export Wizard

B.

OmniStudio DataPacks

C.

IDX Workbench

D.

DataLoader.io

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Questions 10

An energy company wants to integrate its current Product Catalog legacy system with its Salesforce org. which uses Industries CPQ. In this API. all products require a Product type, which can be one of four values: Energy, Batteries. Measurement, or Solar Panels This information must be captured in Salesforce and be easily searchable in the org to be sent to the system.

What is the recommended way to design it in Energy and Utilities Cloud?

Options:

A.

A picklist attribute can be configured and associated to the base object type.

B.

A picklist attribute can be configured and associated to each product individual^

C.

A Velocity Picklist can be configured and related to Produc12 object

D.

A picklist field can be added to the Prodoct2 object

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Questions 11

Energy and Utilities Cloud has the capability to provide access to information using several different data access methods Using the Digital Interaction Platform, online web portals, internal console applications, and mobile applications are all examples of which data access technology?

Options:

A.

Metadata API

B.

Streaming data API

C.

SSO data access

D.

Omnichannel data access

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Questions 12

An energy company runs utility-specific processes in the backend customer information system (CIS) and billing systems with minimal visibility to service agents. The company embarks on a multi-year digital transformation initiative to provide a Customer 360 view to its service agents.

What two licenses should be recommended and mapped in the future state architecture to align with the business vision?

Options:

A.

Service Cloud

B.

Contract Lifecycle Management (CLM)

C.

Configure Prince Quote (CPQ)

D.

Energy and utility Base

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Exam Name: Salesforce Energy and Utilities Cloud Accredited Professional Exam
Last Update: Dec 4, 2024
Questions: 40

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