GE0-803 Genesys Certified Professional 8 System Consultant, Voice Platform (GCP8 - CVP) Questions and Answers

< EMPS Install Directory > \CN\EMPS\Web\data

< EMPS Install Dir > \CN\openldap\data\genesys

< EMPS Install Dir > \CN\web\did_url_mappings\0200

< EMPS Install Directory > \CN_EMPS\Web\Applications\0200

The VCS receives all call routing information from the strategy

The DNIS must be delivered to the VCS with the call

A connection with the IVR Server is required

ANI is required to initiate or begin the call.

The Primary Application URL

All application configuration information but no process information

The address of the IVR Server

The URL path to the < Application_Name > .XML

Debug

Error

Warning

Custom

VCS request to the T-Server via IVR Server

VCS requests to the Dialogic telephony board

A route point corresponding to the appropriate strategy

VCS request directly to the ACD/PBX

An In-Front of the Switch

A Behind the Switch

A VoIP application

An MRCP ASR

Local timezone of the GVP server

UTC/GMT

WST

EST

VoIP

IPCS

Web-based GUI

TDM

C:\Inetpub\wwwroot

C:\Inetpub\wwwroot\Code Tracer

C:\Program Files\GCTI\Voice Platform Studio\Code Tracer

C:\Program Files\GCTI\Voice Platform Studio\TEMP

One step: Click Add New IVR Profile. You can provision on the same screen.

One step: Use the Bulk Provisioning Tool (BPT) to generate the IVR Profile.

Two steps: Click Add New IVR Profile and then provision the IVR Profile.

Three steps: Click Add New IVR Profile, then provision it, and then click on Deploy.

Voice Over IP Service

Extension

Trunk

Trunk Group

All of the above

None of the above

A client installed on the VCS

An application to reside on the VAR Server

A Microsoft SQL Server

An abandoned threshold to be set up in the Application Profile in the EMPS

True

False

ISDN Trace

Dialogic Configuration Manager

Line Admin

List Boards

TRUE

FALSE

Not read the local GVP.ini file, using the latest configuration contained in the LDAP database

for the VCS/IPCS parameter settings

Read the local GVP.ini file for the VCS/IPCS parameters, not using use the latest configuration

contained in the LDAP database.

Read the local watchdog.ini file for the VCS/IPCS parameters, not using use the latest

configuration contained in the LDAP database.

Read the local EMPS.ini file for the VCS/IPCS parameters, not using use the latest

configuration contained in the LDAP database.

IVR Server Client or Genesys Queue Adapater cannot connect to the IVR Server.

CNSocket has already been initialized

Wrong Dialogic port was selected

VCS/IPCS has not yet been installed

True

False

TRUE

FALSE

Three or more VCS ' s

An IPCS and a VCS on the same computer

An IPCS deployed on the same computer as the EMPS

Two or more IPCS ' s

No configuration information for VCS/IPCS processes

Application specific configuration information such as DNIS

The configuration information for VCS/IPCS processes, such as default log levels

Only Dialogic configuration information

Restart the VCS

Restart the WebServer

Check and regenerate the code for the VoiceXML application

Provision the phone number in VPM

Log levels can be set via the EMPS.

Log levels can be set through the VCS/IPCS Monitor (9810 Website)

Log levels can be set through the IIS 5.0/6.0 Management Console.

VCS/IPCS Configuration through the GVP.ini file

Call Control Platform

IVR Server

Composer

Supplementary Services Gateway

Speech Server

Resource Manager

CTI Connector

It is not necessary to declare it in CME

It must be declared to configure the IVR Server options (gli_server_group_1, IServer et

IServerGLMSap)

It must be declared because it is a part of IVR Server. But it have not to be configured

ASR

OBN

Policy Manager

EMS Reporting

Outbound Contact integrated with GVP provides the ability for Outbound Contact Server

(OCS) to trigger outbound calls, which are dialed using GVP, and to receive responses and

results

Call Progress Detection (CPD) using an IP Communication Server (IPCS) requires Dialogic

software, known as Host Media Processing (HMP)

GVP can be configured in either IVR-in-Front or IVR-Behind modes

All of the above

None of the above

Right-click on the Server and view

Click link for Network Management GUI to open the 9810 listener

Click the link for Server Explorer to open the 9810 listener

There are no available links for the 9810 listener window in the EMPS.

EMPS and LDAP Server

Login Server and CSM

Resource Manager and Session Manager

EMPS and Voice Communication Server

Arbitrator

PopGateway

SIP Session Manager

Voice Communications Server

MCP and CCP

Reporting Server

Resource Manager

SIP Server

None of the above. All of these components DO support high availability.

WatchDog service is stopped

Syntax error in the application code

Web Server failure

Text to Speech server is not available

Operator Hang up detect

Transfer caller entered data

Whisper to Agent

Treating missing DNIS