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HP2-I14 Selling HP Supplies 2020 Questions and Answers

Questions 4

A potential customer tells you that they use remanufactured and refilled toner cartridges because they are an environmentally responsible company. How should you respond?

Options:

A.

HP has a line of remanufactured and refilled cartridges too, which are 25% cheaper. Can I get you a quote for these.

B.

The environment is not really affected by toner, whether the cartridges are from HP or third parties.

C.

According to a study from Market Strategies international, using remanufactured and refilled toner cartridges causes failure in printer parts that are not made from recycled plastics.

D.

According to a report from Spencer Labs, using remanufactured and refilled toner cartridges results in more reprints, thereby wasting more paper than if Original HP cartridges were used.

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Questions 5

How do Original HP cartridges compare to non-HP cartridges in terms of customer-ready print quality?

Options:

A.

Mechanism breakdowns caused by non-HP cartridges result in prints that fade more quickly.

B.

Original HP cartridges yield more than twice the number of customer-ready prints.

C.

Original HP cartridges produce prints that are 33% more smear-proof.

D.

Non-HP cartridges continue to work even though the ink has run out, which can damage the printheads.

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Questions 6

What is an advantage of using ColorSphere 3 toner Tor Color LaserJet printers?

Options:

A.

The toner produces high-quality prints even in extreme temperature and humidity conditions.

B.

The toner uses a smaller ink particle for longer printhead life.

C.

The toner's durable hard shell reduces toner wear, so the toner maintains its shape and size, increasing page yield.

D.

The toner's print gauge capabilities send alerts when the toner is low.

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Questions 7

Customers and employees at an international enterprise consulting business share high-level security documents. The company needs to ensure that their printing system is not vulnerable to attacks in the data interface from the chip to the printer. How do HP printing supplies meet the requirements of this customer?

Options:

A.

When designing and manufacturing printing supplies, HP uses general-purpose chips that are not targets of malicious attacks.

B.

HP ensures maximum data integrity by manufacturing its chips in secure facilities to help reduce the chance of malicious code entering the toner cartridge chip.

C.

HP uses only certified distribution networks to ensure its printer supplies are tamper-proof during shipping and handling.

D.

HP eliminates the possibility of malicious attacks in the data cycle by deploying whitelisting software in the toner cartridge.

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Questions 8

A medical records firm stores patient Information In file drawers for many years to comply with government regulations. They need to know that the documents will still be legible when retrieved in the future. What should you tell this customer to instill confidence in the longevity of documents printed with Original HP ink? (Select two.)

Options:

A.

Permanence of documents printed with Original HP ink on HP archival paper has been tested over centuries to ensure legibility. These documents have been shown to be readable after having been stored in low-light conditions for up to 500 years.

B.

Formulas for Original HP ink and the designs of Original HP ink cartridges are the results of years of research and testing using certified sustainable methods. Every prototype was developed with the planet in mind.

C.

Documents printed with Original HP ink on HP Advanced or Premium Plus photo papers have been proven to meet guidelines for archival preservation, which means that their permanence is guaranteed for 50* years.

D.

Original HP ink is formulated with centuries of combined experience from scientists and engineers.

E.

Each new Original HP ink cartridge takes up to five years of development and is the result of more than 1,000 prototypes.

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Questions 9

Which HP team educates partners on the correct use of HP's funds and rebates, checks for signs of Improper trade?

Options:

A.

Product Security Response Team (PSRT)

B.

Anti-Counterfeiting and Fraud (ACF)

C.

Customer Delivery Inspection (COI)

D.

Compliance and Risk Management (CoRM)

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Questions 10

An international enterprise is interested in the HP recycling effort for ink and toner cartridges. What is an important consideration for this company to understand?

Options:

A.

Governments in more than 190 countries worldwide restrict recycling centers to locations that are outside of urban areas.

B.

Programs to recycling used Original HP and Samsung ink and toner cartridges vary according to country.

C.

HP recovers precious metals from used Original HP and Samsung cartridges and shares them in countries lacking those resources.

D.

Privacy regulations determine the type of cartridges and supplies that can be recycled in certain countries.

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Exam Code: HP2-I14
Exam Name: Selling HP Supplies 2020
Last Update: Nov 30, 2024
Questions: 36

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