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ISEB-PM1 BCS Foundation Certificate in IS Project Management Questions and Answers

Questions 4

You are the project manager on an information technology project on which you and the sponsor have already approved the scope. An information specialist on your team, after having lunch with a low ranking customer representative working with him on a software project, learns that a simple alteration in the display would be a great addition to the project. The information specialist installs the change with no negative effect on the project schedule and at no additional cost.

What action should be taken?

Options:

A.

The information specialist should be recognized for exceeding customer expectations without affecting project cost or schedule.

B.

The project manager should add an activity to the project management plan with no associated time.

C.

The information specialist should be told that his behavior was unacceptable, as it may have negatively affected the overall project.

D.

The project manager should create a change control form and have the customer approve the change since the change has already been made.

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Questions 5

What scope definition technique is used to generate different approaches to execute and perform the work of the project?

Options:

A.

Build vs. buy

B.

Expert judgment

C.

Alternatives identification

D.

Product analysis

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Questions 6

The decision to approve or reject a particular change request is made in which of the following processes?

Options:

A.

Perform Integrated Change Control

B.

Monitor and Control Project Work

C.

Develop Project Management Plan

D.

Direct and Manage Project Execution

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Questions 7

Communication always makes use of ___________.

Options:

A.

words

B.

All of the other alternatives apply.

C.

language

D.

gestures

E.

symbols

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Questions 8

You have been assigned to a project in which the objectives are to expand three miles of the north-to-south highway through your city by two lanes in each direction. You are in charge of the demolition phase of this project, and you report to the project manager in charge of this project. You have been hired on contract and will be released at the completion of the demolition phase.

What type of organizational structure does this represent?

Options:

A.

Balanced matrix organization

B.

Functional organization

C.

Projectized organization

D.

Weak matrix organization

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Questions 9

Which of the following methods is a project selection technique?

Options:

A.

Flowcharting

B.

Earned value

C.

Cost-benefit analysis

D.

Pareto analysis

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Questions 10

Quality and credibility of the qualitative risk analysis process requires that different levels of the risk ' s probabilities and impacts be defined is the definition of what?

Options:

A.

Risk breakdown structure (RBS)

B.

Risk probability and impact

C.

Qualitative risk analysis

D.

Risk response planning

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Questions 11

For communication to occur, there must be ___________.

Options:

A.

All of the other alternatives apply

B.

a communication process

C.

Two or more people involved

D.

the transmittal of information

E.

The transmittal of information and a communication process

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Questions 12

Which of the following is NOT a reason to measure variances from the baseline?

Options:

A.

To catch deviations early

B.

To allow early corrective action

C.

To determine if there are any wild fluctuations

D.

To create a project control system

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Questions 13

Company A bought a well-defined project deliverable from Company B. Company A will pay a fixed total price plus a percentage premium for the schedule target achieved.

Options:

A.

For which type of contract have they subscribed?

B.

Fixed-price-incentive-fee contracts (FPIF)

C.

Firm-fixed-price-contracts (FFP)

D.

Fixed price with Economic Price Adjustment Contracts (FP-EPA)

E.

Time and material contracts (T & M)

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Questions 14

Manage Project Team belongs to which knowledge area?

Options:

A.

Project Integration Management

B.

Project Time Management

C.

Project Procurement Management

D.

Project Human Resource Management

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Questions 15

Information distribution involves making needed information available to project stakeholders in a timely manner.

What is an output from information distribution?

Options:

A.

Earned value analysis

B.

Trend analysis

C.

Project records

D.

Performance reviews

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Questions 16

Project team members begin to address the project work and technical decisions. The project team is in which of the following stages of team development?

Options:

A.

Storming

B.

Forming

C.

Norming

D.

Performing

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Questions 17

A project manager has increased project costs by US $100,000, but completed the project four weeks earlier than planned.

What activity is BEST described here?

Options:

A.

Resource leveling

B.

Schedule compression

C.

Critical chain

D.

Adjusting leads and lags

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Questions 18

In a control chart, the consecutive measurements are 11, 13, 09, 07, 08, 09, 09, 09, 08, and 12. For the entire process, the goal is 10 and the standard deviation is 1.

For this data set, it is correct to say that the process:

Options:

A.

is under control.

B.

is out of control.

C.

has an increasing trend.

D.

has a decreasing trend.

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Questions 19

Risk event probability is defined as:

Options:

A.

the total number of possible events divided into the expectations or frequency of the risk event

B.

the fraction of the total project tasks which may be affected by the risk event

C.

the number of times the risk event may occur

D.

Both 1) the total number of possible events divided into the expectations or frequency of the risk event and 2) the number of times the risk event may occur.

E.

the total number of possible events divided into the consequences of the risk event.

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Questions 20

Which tool and technique of quality planning involves comparing actual or planned practices to those of other projects to generate ideas for improvement and provide a basis by which to measure performance?

Options:

A.

Histogram

B.

Quality audits

C.

Benchmarking

D.

Performance measurement analysis

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Questions 21

Which of the following is TRUE about most project life cycles?

Options:

A.

Staffing level is highest at the start.

B.

The stakeholders ' influence is highest at the start.

C.

The level of uncertainty is lowest at the start.

D.

The cost of changes is highest at the start.

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Questions 22

Where are product requirements and characteristics documented?

Options:

A.

Product scope description

B.

Project charter

C.

Preliminary project scope statement

D.

Communications management plan

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Questions 23

Scope verification is PRIMARILY concerned with which of the following?

Options:

A.

Acceptance of the work deliverables.

B.

Accuracy of the work deliverables.

C.

Approval of the scope statement.

D.

Accuracy of the work breakdown structure.

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Questions 24

Which may be employed to shorten a schedule without changing the scope of the task?

Options:

A.

Alter to task priorities.

B.

Releasing resources earlier from tasks which were scheduled with a late start.

C.

Fast tracking or Crashing

D.

Fast tracking.

E.

Crashing

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Questions 25

Executing the risk response plan in order to react to risk events throughout the project is called:

Options:

A.

Contingency planning.

B.

Monitoring and control.

C.

Mitigation.

D.

Life cycle costing.

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Questions 26

Which of the following provides a basis for assessing project performance?

Options:

A.

Profitability and impact matrix

B.

Expert judgment

C.

Benchmarking

D.

Risk categorization

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Questions 27

Given the following values, what is the calculated expected activity cost (CE) when using PERT?

CO = $7,000

CM = $10,500

CP = $11,000

Options:

A.

$ 4,750

B.

$ 9,500

C.

$10,000

D.

$11,500

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Questions 28

Total funding requirements and periodic funding requirements are derived from:

Options:

A.

funding limit reconciliation

B.

scope baseline

C.

activity cost estimates.

D.

cost baseline.

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Questions 29

During what process is the quality policy determined?

Options:

A.

Initiating

B.

Executing

C.

Planning

D.

Controlling

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Questions 30

Expected Monetary Value (EMV) analysis is commonly used in:

Options:

A.

probability distribution.

B.

decision tree diagram.

C.

sensitivity analysis.

D.

modeling and simulation.

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Questions 31

A team member is not performing well on the project because she is inexperienced in system development work. There is no one else available who is better qualified to do the work.

What is the BEST solution for the project manager?

Options:

A.

Consult with the functional manager to determine project completion incentives for the team member.

B.

Obtain a new resource more skilled in development work.

C.

Arrange for the team member to get training.

D.

Allocate some of the project schedule reserve.

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Questions 32

What should be covered in an implementation when the change is approved?

Options:

A.

Functional requirement

B.

Status report

C.

Customer need

D.

Defect repair

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Questions 33

Which quality management tool would be used to determine potential causes of a production problem?

Options:

A.

run chart.

B.

scatter diagram.

C.

histogram.

D.

control chart.

E.

Ishikawa diagram.

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Questions 34

Which tools or techniques will the project manager use for developing the project team?

Options:

A.

Negotiation

B.

Roles and responsibilities

C.

Recognition and rewards

D.

Prizing and promoting

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Questions 35

To which process is work performance information an input?

Options:

A.

Contract administration

B.

Direction and management of project execution

C.

Create WBS

D.

Qualitative risk analysis

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Questions 36

What type of project structure is a hierarchically organized depiction of the resources by type?

Options:

A.

Organizational Breakdown Structure (OBS)

B.

Resource Breakdown Structure (RBS)

C.

Work Breakdown Structure (WBS)

D.

Project Breakdown Structure (PBS)

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Questions 37

Which of the following is an output of the Estimate Activity Resources process?

Options:

A.

Alternative analysis

B.

Bottom-up estimating

C.

Resource breakdown structure

D.

Enterprise environmental factors

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Questions 38

Mathematical models using linear programming, dynamic, or algorithm models are considered:

Options:

A.

form of expert judgment

B.

project closing method

C.

Project selection criteria

D.

Project selection methods

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Questions 39

Who MUST know when a risk event occurs so that a response can be implemented?

Options:

A.

Customers

B.

Project sponsors

C.

Project management team

D.

Insurance claims department

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Questions 40

The following reports are normally developed during the project closure phase?

Options:

A.

None of the other alternatives apply

B.

Communications Management Plan and Lessons Learned

C.

Records Archive, Closure Report, & Specifications Document

D.

Records Archive, Closure Report, lessons learned & Formal Acceptance Report

E.

Communications Management Plan and Closure report

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Questions 41

Which tool is used to develop technical details within the project management plan?

Options:

A.

Expert Judgment

B.

Project Management Methodology

C.

Project Management Information

D.

Project Selection Methods

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Questions 42

Life seems to be going very well for your close friend, a fellow PMP. She has taken a trip to France, bought a new car, and stocked her wine cellar with a half dozen expensive bottles of wine, all within the last six months. After a few cocktails one evening, she tells you her secret. The vendor she ' s working with on the $4 billion project she ' s managing has given her all of these items as gifts.

Which of the following should you do? (Choose the best answer.)

Options:

A.

You tell your friend these gifts probably aren ' t appropriate and leave it at that.

B.

Your friend doesn ' t see a problem with accepting these gifts at all. You know this is a conflict of interest situation and should be reported as a PMP Code of Professional Conduct violation.

C.

You and your friend have a long conversation about the gifts, and she decides to return them (with the exception of the trip) and not accept any more gifts in the future.

D.

You ' re happy for your friend and say nothing.

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Questions 43

Which of the following is CORRECT?

Options:

A.

The critical path helps prove how long the project will take.

B.

There can be only one critical path.

C.

The network diagram will change every time the end date changes.

D.

A project can never have negative float.

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Questions 44

Your company has asked you to be the project manager for the product introduction of its new DeskTop Rock media system. You recently published the project scope statement.

Which of the following is not contained in the project scope statement?

Options:

A.

Requested changes

B.

Project configuration management requirements

C.

Constraints

D.

Project specifications

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Questions 45

When is a project finished?

Options:

A.

After verbal acceptance of the customer or sponsor

B.

After lessons learned have been documented in contract closure

C.

When the project objectives have been met

D.

After resources have been released

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Questions 46

Control Charts, Flowcharting, Histograms, Pareto Charts, Scatter Diagrams are tools and techniques of what process?

Options:

A.

Perform Quality Control

B.

Perform Quality Assurance

C.

Quality Planning

D.

Performance Reporting

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Questions 47

A project team is in which of the following processes when they finalize all activities across all of the management process groups to formally complete the project?

Options:

A.

Closing

B.

Executing

C.

Monitoring and Controlling

D.

Planning

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Questions 48

How is scheduled variance calculated using the earned value technique?

Options:

A.

EV less AC

B.

AC less PV

C.

EV less PV

D.

AC less EV

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Questions 49

A project manager and team from a firm that designs railroad equipment are tasked to design a machine to load stone onto railroad cars. The design allows for two percent spillage, amounting to over two tons of spilled rock per day.

In which of the following does the project manager document quality control, quality assurance, and quality improvements for this project?

Options:

A.

Quality management plan

B.

Quality policy

C.

Control charts

D.

Project management plan

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Questions 50

Formal written communication is mandated for which of the following?

Options:

A.

Both 1) scope changes not part of the original project, and 2) taking exception to a specification.

B.

scope changes not part of the original project

C.

procurement of raw materials

D.

All of the other alternatives apply.

E.

taking exception to a specification

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Questions 51

A project team member tells you that she went to her project manager with a good idea for a useful change to the project. Instead of giving her approval to make the change, the project manager asked her to write a report describing the benefits of the change.

What is the MOST appropriate advice for the situation?

Options:

A.

The project manager is being unreasonable and should do that kind of work herself.

B.

Remind the project manager that the benefit cost analysis for the project was done during project planning.

C.

A project manager must be able to weigh the benefits of the change versus the costs and compare them to other possible changes. The team member should do what was asked.

D.

The team member should do what was asked because this sort of information must be given to the project sponsor to make the change.

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Questions 52

What defines the portion of work included in a contract for items being purchased or acquired?

Options:

A.

Procurement management plan

B.

Evaluation criteria

C.

Work Breakdown Structure (WBS)

D.

Contract Statement of Work (SOW)

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Questions 53

What is one of the MAJOR outputs of activity sequencing?

Options:

A.

Responsibility assignment matrix

B.

Work breakdown structure update

C.

Project network diagram

D.

Mandatory dependencies list

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Questions 54

Which of the following tools or techniques is used for Estimate Activity Duration?

Options:

A.

Critical path

B.

Rolling Wave

C.

PDM

D.

Parametric

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Questions 55

A person is writing a document identifying the business need for a project and is including a description of the product created by the project. She includes a list of stakeholders and pre assigned resources.

What is the role of this person on the project?

Options:

A.

The project manager for the project or a company functional manager

B.

A member of the project management team working at the direction of the project manager

C.

The sponsor or the project manager

D.

A manager or executive in the organization who is higher in the corporate hierarchy than the project manager

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Questions 56

The project team reviews identified risks and the risk response strategy. For one of the risks, the team realizes that the implementation of the risk response would generate another risk.

This new risk is which of the following types of risk?

Options:

A.

Secondary

B.

Primary

C.

Residual

D.

Tertiary

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Questions 57

The use of quality circles:

Options:

A.

provides a quick fix for most quality problems.

B.

is particularly effective in overcoming labor/management conflicts.

C.

1) Has proven ineffective in bothJapan and the U.S. and 2) is particularly effective in overcoming labor/management conflicts.

D.

has proven ineffective in bothJapan and the U.S.

E.

allows workers the opportunity to generate solutions for chronic quality problems.

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Questions 58

Which of the following would be the MOST appropriate thing to do during the planning process group?

Options:

A.

Update corporate processes and procedures based on lessons learned.

B.

Evaluate the effectiveness of risk responses.

C.

Recommend changes and defect repair.

D.

Work with the customer to determine acceptance criteria.

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Questions 59

Which type of analysis is used to develop the communications management plan?

Options:

A.

Product

B.

Cost benefit

C.

Stakeholder

D.

Research

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Questions 60

Approved change requests, approved corrective actions, and updates to organizational process assets are all outputs of which project management process?

Options:

A.

Risk response planning

B.

Manage stakeholders

C.

Scope definition

D.

Performance reporting

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Questions 61

Which process occurs within the Monitoring and Controlling Process Group?

Options:

A.

Cost Control

B.

Quality Planning

C.

Quantitative Risk Analysis

D.

Cost Budgeting

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Questions 62

Which of the following lists contain processes that are included within Project Procurement Management?

Options:

A.

Plan purchases and acquisitions, plan contracting, request seller responses, select sellers

B.

Plan purchases and acquisitions, request seller responses, select sellers, schedule control

C.

Plan purchases and acquisitions, acquire project team, request seller responses, select sellers

D.

Plan purchases and acquisitions, acquire project team, contract approval, select sellers

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Questions 63

Based on the chart, while completing the project, a team member tells you that the team forgot something during planning. Activity F needs the results of activity E before it can begin.

Taking this new dependency into account, what would be the effect on the project?

Options:

A.

It would increase the critical path.

B.

Communication would be more complex.

C.

There would be no effect.

D.

It would delay activity F.

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Questions 64

Which of the following involves making information available to project stakeholders in a timely manner?

Options:

A.

Contract management

B.

Performance reporting

C.

Project status reports

D.

Information distribution

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Questions 65

All the following are needed to create the WBS EXCEPT:

Options:

A.

Organizational process assets.

B.

Quality measurements.

C.

Requirements documentation.

D.

Project scope statement.

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Questions 66

The product scope description is used to:

Options:

A.

Gain stakeholders ' support for the project.

B.

Document the characteristics of the product.

C.

Describe the project in great detail.

D.

Formally authorize the project.

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Questions 67

The critical path in a schedule network is the path that:

Options:

A.

Takes the longest time to complete

B.

Allows some flexibility in scheduling a start time.

C.

Is not affected by schedule slippage

D.

Must be done before any other tasks

E.

All of the other alternatives apply.

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Questions 68

Which schedule development technique modifies the project schedule to account for limited resources?

Options:

A.

Human resource planning

B.

Fast tracking

C.

Critical chain method

D.

Rolling wave planning

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Questions 69

Which of the following provides a standardized, effective, and efficient way to centrally manage approved changes and baselines within a project?

Options:

A.

Project management information system

B.

Configuration management system

C.

Change control board

D.

Project management plan

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Questions 70

What is the tool and technique used to request seller responses?

Options:

A.

Procurement documents

B.

Expert judgment

C.

Bidder conferences

D.

Contract types

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Questions 71

Which type of analysis is used to examine project results through time to determine if performance is improving or deteriorating?

Options:

A.

Control chart

B.

Earned value

C.

Variance

D.

Trend

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Questions 72

The Delphi Method is well-suited for:

Options:

A.

Decision-making

B.

All of the other alternatives apply

C.

Decision-making and Forecasting

D.

Forecasting

E.

Overhead rate estimating

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Questions 73

A project manager arranges for project specific training for the new team members.

Under which category does this cost fall?

Options:

A.

Appraisal

B.

Internal failure

C.

External failure

D.

Prevention

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Questions 74

Who must accept the end product for a project to be considered closed?

Options:

A.

Project team

B.

Project manager

C.

Project management office

D.

Customer or sponsor

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Questions 75

Objectives can be described as all of the following except for which one? Choose the least correct answer.

Options:

A.

The monetary units used to express the cost criteria for the project

B.

The functionality and specific conditions that must be met in order to satisfy the project, contract, standard, or specification

C.

The quantifiable results used to measure project success that should include schedule, cost, and quality criteria

D.

The purpose for undertaking the project

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Questions 76

You are the project manager for a new website for the local zoo. You need to perform Qualitative Risk Analysis.

When you ' ve completed this process, you ' ll produce all of the following as part of the risk register update output except which one?

Options:

A.

Probability of achieving time and cost estimates

B.

Watch list of low-priority risks

C.

Priority list of risks

D.

Risks grouped by categories

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Questions 77

The erection of foundation formwork before the placement of foundation concrete would be an example of a _____ dependency.

Options:

A.

Soft logic

B.

Subcontracted

C.

Mandatory

D.

Discretionary

E.

External

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Questions 78

You know that PV = 470, AC = 430, EV = 480, EAC = 500, and BAC = 525.

What is VAC?

Options:

A.

25

B.

30

C.

20

D.

70

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Questions 79

You are a project manager for an engineering company. Your company won the bid to add ramp-metering lights to several on-ramps along a stretch of highway at the south end of the city. You subcontracted a portion of the project to another company. The subcontractor ' s work involves digging the holes and setting the lamp poles in concrete. The subcontractor ' s performance is not meeting the contract requirements.

Which of the following is not a valid option?

Options:

A.

You document the poor performance in written form and send the correspondence to the subcontractor.

B.

You terminate the contract for poor performance and submit a change request through Contract Administration.

C.

You agree to meet with the subcontractor to see whether a satisfactory solution can be reached.

D.

You submit a change request through Contract Administration demanding that the subcontractor comply with the terms of the contract.

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Questions 80

Which tool and technique identifies inefficient and ineffective policies, processes and procedures?

Options:

A.

Scope audits

B.

Scope reviews

C.

Quality audits

D.

Control chart

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Questions 81

History has shown that project managers can be trained in a combination of ways.

Which method is usually preferred by most companies?

Options:

A.

None of the other alternatives apply

B.

Formal education and special course (degreed programs)

C.

Experiential learning, on-the-job

D.

Professional activities, seminars

E.

Individual readings

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Questions 82

What tool or technique of Estimate Activity Durations uses parameters such as duration, budget, size, weight, and complexity from a previous, similar project as the basis for estimating the same parameter or measure for a future project?

Options:

A.

Bottom-up estimating

B.

Analogous estimating

C.

Parametric estimating

D.

Three-point estimates

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Questions 83

Which of the following is closest to Juran ' s definition of Quality?

Options:

A.

conformance to requirements.

B.

fitness for use.

C.

customer focus.

D.

continuous improvement.

E.

All of the other alternatives apply.

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Questions 84

Resource leveling will often affect the project by making it:

Options:

A.

Shorter.

B.

More responsive to customer needs.

C.

Longer and more responsive to customer needs.

D.

Shorter and more responsive to customer needs.

E.

Longer.

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Questions 85

In which type of organization(s) is the project manager ' s role most likely part-time?

Options:

A.

Functional

B.

Weak Matrix

C.

Balanced Matrix

D.

Both 1) Functional and 2) Weak Matrix

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Questions 86

The project budget is set at $150,000. The project duration is planned to be one year. At the completion of Week 16 of the project, the following information is collected:

Actual cost = $50,000 Plan cost = $45,000 Earned value = $40,000

What is the cost performance index?

Options:

A.

0.80

B.

0.89

C.

1.13

D.

1.25

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Questions 87

A work authorization system can be used to:

Options:

A.

Manage who does each activity.

B.

Manage when and in what sequence work is done.

C.

Manage when each activity is done.

D.

Manage who does each activity and when it is done.

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Questions 88

What is the schedule performance index (SPI) using the following data?

BAC = $100,000

PV = $50,000

AC = $80,000

EV = $40,000

Options:

A.

1.00

B.

0.40

C.

0.50

D.

0.80

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Questions 89

Trend Analysis is best described as:

Options:

A.

Examining project performance over time

B.

Calculating Earned Value

C.

Calculating Cost Variance

D.

Analyzing performance of similar projects over time

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Questions 90

Your team is split between two buildings on either side of town. As a result, the team isn ' t very cohesive because the members don ' t know each other very well. The team is still in the storming stage because of the separation issues.

Which of the following should you consider?

Options:

A.

Training

B.

Co-location

C.

Corrective action

D.

Conflict resolution

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Questions 91

The process of Manage Stakeholder Expectations is part of which process?

Options:

A.

Executing

B.

Monitoring and Control

C.

Planning

D.

QA

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Questions 92

The project manager is assigned in the?

Options:

A.

Management Plan

B.

SOW

C.

Charter (contract)

D.

Project Plan

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Questions 93

You have accumulated project information throughout the project and need to distribute some important information you just received.

Which of the following is not an information distribution method?

Options:

A.

Electronic mail

B.

Videoconferencing

C.

Voicemail

D.

Electronic databases

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Questions 94

Range estimating in determining cost risk probabilities requires _____.

Options:

A.

an amount of financial exposure

B.

risks and opportunities ranked in order of bottom line importance

C.

All of the other alternatives apply

D.

contingency requirements for expected level of confidence

E.

probability of cost overrun occurrences

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Questions 95

The inputs of the Performance Reporting process include all of the following except for which one?

Options:

A.

Performance reviews

B.

Work performance information

C.

Forecasted completion

D.

Performance measurements

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Questions 96

What is the term assigned to products or services having the same functional use but different technical characteristics?

Options:

A.

Scope

B.

Quality

C.

Specification

D.

Grade

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Questions 97

Providing forecasts to update current cost and schedule information is a part of which process?

Options:

A.

Perform Integrated Change Control

B.

Direct and Manage Project Execution

C.

Monitor and Control Risks

D.

Monitor and Control Project Work

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Questions 98

What characteristic do project and operational work share in common?

Options:

A.

Performed by systems

B.

Constrained by limited resources

C.

Repetitiveness

D.

Uniqueness

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Questions 99

The ability to achieve cost savings is inversely proportional to _____.

Options:

A.

empowerment to the P.M.

B.

productivity

C.

the estimated costs to complete

D.

the earned value achieved to date

E.

None of the other alternatives apply.

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Questions 100

Which process group typically consumes the bulk of a project ' s budget?

Options:

A.

Monitoring & Controlling

B.

Executing

C.

Planning

D.

Initiating

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Questions 101

If two events cannot both occur in a single trial, they are:

Options:

A.

False events.

B.

Mutually exclusive.

C.

Statistically independent.

D.

Just-in-time.

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Questions 102

The basic elements of communication include:

Options:

A.

Reading, writing and listening

B.

Communicator, encoding, message, medium, decoding, receiver, and feedback

C.

All of the other alternatives apply

D.

Clarity of speech and good listening habits

E.

Listening, talking and sign language.

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Questions 103

You are a new project manager who has never managed a project before. You have been asked to plan a new project. It would be BEST in this situation to rely on _______ during planning to improve your chance of success.

Options:

A.

Your intuition and training

B.

Stakeholder analysis

C.

Historical information

D.

Configuration management

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Questions 104

What are three basic types of project phase-to-phase relationships?

Options:

A.

Sequential, Overlapping, Non-overlapping

B.

Sequential, Iterative, Overlapping

C.

Sequential, Non-overlapping, Iterative

D.

Iterative, Overlapping, Non-overlapping

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Questions 105

Communication plays a major role in:

Options:

A.

Organizing

B.

Controlling

C.

All of the other alternatives apply

D.

Directing

E.

Planning

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Questions 106

Which of the following schedule network analysis techniques is applied when a critical path method calculation has been completed and resources availability is critical?

Options:

A.

Applying calendars

B.

Resource Leveling

C.

Resource Planning

D.

Resource Conflict Management

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Questions 107

Which is the document that presents a hierarchical project organization?

Options:

A.

WBS

B.

CPI

C.

OBS

D.

BOM

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Questions 108

A Project with a total funding of $70,000 finished with a BAC value of $60,000.

What term can best describe the difference of $10,000?

Options:

A.

Management Overhead

B.

Management Contingency Reserve

C.

Cost Variance

D.

Schedule Variance

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Questions 109

Linear programming is an example of what type of project selection criteria?

Options:

A.

Constrained optimization

B.

Comparative approach

C.

Benefit measurement

D.

Impact analysis

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Questions 110

You are about to begin negotiations with people from another country.

Which of the following should provide guidance on what business practices are allowed and not allowed?

Options:

A.

The company code of conduct

B.

The project charter

C.

The scope management plan

D.

The negotiation plan

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Questions 111

The scope of a project can be expected to change if:

Options:

A.

The project manager must provide cost estimates without having a design concept.

B.

All of the other alternatives apply are possible based upon the situation.

C.

The project manager is assigned after the project is defined, and the cost and schedule are approved.

D.

A clear objective is not provided.

E.

Oversimplification (underestimating) of the nature of the work occurs.

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Questions 112

What process determines which risks might affect the project?

Options:

A.

Qualitative risk analysis

B.

Identify Risks

C.

Plan Risk Management

D.

Quantitative risk analysis

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Questions 113

During your project meeting, a problem was discussed, and a resolution to the problem was reached. During the meeting, the participants started wondering why they thought the problem was such a big issue. Sometime after the meeting, you received an email from one of the meeting participants saying they ' ve changed their mind about the solution reached in the meeting and need to resurface the problem.

The solution reached during the initial project meeting is a result of which of the following conflict resolution techniques?

Options:

A.

Forcing

B.

Confrontation

C.

Storming

D.

Smoothing

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Questions 114

The sponsor has informed you that the resources for your project will be cut. The sponsor wants to know how long the project will take if only nine resources each month are committed to your project.

What is this activity called?

Options:

A.

Crashing

B.

Floating

C.

Leveling

D.

Fast tracking

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Questions 115

Response Planning is the responsibility of the functional areas and considers ___________.

Options:

A.

deflection.

B.

contingency planning.

C.

unforeseen occurrences.

D.

All of the other alternatives apply.

E.

mitigation.

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Questions 116

Which of the following is a tool and technique for activity duration estimating?

Options:

A.

Parametric estimating

B.

Monte Carlo analysis

C.

Top-down estimating

D.

Bottom-up estimating

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Questions 117

Which of the following is not true for a Responsibility Assignment Matrix (RAM)?

Options:

A.

Defines what project member is responsible for each activity

B.

Defines all people associated with each activity

C.

Defines responsibilities for each WBS component

D.

All of the other alternatives apply

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Questions 118

Which of the following is a technique for resolving conflict?

Options:

A.

Collaborating

B.

Issue log

C.

Leadership

D.

Motivation

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Questions 119

Which of the following are inputs to Activity Definition?

Options:

A.

Project Scope Statement and Work Breakdown Structure

B.

Activity list and Arrow Diagram

C.

Change Requests Lists and Organizational Process Assets

D.

Project Management Plan and Resource Availability

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Questions 120

A project manager discovers that two team members discussed what was needed to complete a work package on the project and made many changes to the project scope. The work package is now completed and the team members are planning to go on to the next work package. In looking at what was done, the project manager determines that the work does NOT meet the requirements of the project.

What is the BEST course of action for the project manager?

Options:

A.

Add another work package, formatted with the correct scope, to the project.

B.

Refuse the submittal of the work package.

C.

Have the team begin the work package again and include the incident in their performance reviews.

D.

Ask the team member ' s manager to assign different people to the work package.

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Questions 121

Which stakeholder is responsible for managing related projects in a coordinated way?

Options:

A.

Sponsor

B.

Portfolio manager

C.

Program manager

D.

Project manager

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Questions 122

Which estimating technique uses the actual costs of previous similar projects as a basis for estimating the costs of the current project?

Options:

A.

Analogous

B.

Parametric

C.

Bottom-up

D.

Top-down

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Questions 123

Which analysis helps to determine the risks that have the most potential for impacting the project?

Options:

A.

Expected monetary value analysis

B.

Sensitivity analysis

C.

Modeling and simulation

D.

Expert judgment

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Questions 124

A computer tape which contains historical project information is called ____ tape.

Options:

A.

Database

B.

Archive.

C.

Lessons learned.

D.

Baseline.

E.

Life cycle summary.

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Questions 125

Which of the following equations is used to calculate schedule variance?

Options:

A.

EV/PV

B.

PV/EV

C.

EV-PV

D.

PV-EV

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Questions 126

You are a project manager working on gathering requirements and establishing estimates for the project.

Which process group are you in?

Options:

A.

Monitoring and Controlling

B.

Initiating

C.

Executing

D.

Planning

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Questions 127

You are a project manager for Pizza Direct, which is a retail pizza delivery store. Your company is competing with another retail store for the option of opening two new stores in a foreign country. You know, but have not yet informed your company, that you are going to go to work for the competitor, which happens to be bidding for this same opportunity.

What is the most appropriate response?

Options:

A.

You decide to participate in the initial meetings with the foreign business partners because any information you gain now will help you when you make the move to the new company.

B.

You inform the foreign business partners that you ' re going to be working with a new company and that you know the deal they ' ll receive from the competing company is better than the one this company is proposing.

C.

You decline to participate in the initial meetings with the foreign business partners because of a conflict of interest.

D.

You ' ve not yet received an official offer from the competing company for your new job opportunity, so you choose to participate in the initial meetings with the foreign business partners.

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Questions 128

The project charter:

Options:

A.

Establishes that organizational structure with the project.

B.

Expresses upper management commitment to the project.

C.

Provides that authority by which the project will be run.

D.

Specifies overall objectives and timeframe of the project.

E.

All of the other alternatives apply.

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Questions 129

Constraints do not include:

Options:

A.

Expected staff assignments

B.

Collective bargaining

C.

Organizational structure of the performing organization

D.

Impacts of weather

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Questions 130

Which of the following is an example of a tool used in Plan Quality?

Options:

A.

Fishbone diagram

B.

Quality audit

C.

Cause and effect diagram

D.

Benchmarking

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Questions 131

A(n) _____ is defined as a specified accomplishment in a particular instant in time which does not consume time or resources.

Options:

A.

Event.

B.

Activity

C.

Correlation

D.

Event constrained within planned effort.

E.

Constant

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Questions 132

With triangular distribution, the low, likely and high values are 20, 30 and 40, respectively. The mean is _____.

Options:

A.

25.0

B.

22.5

C.

27.5

D.

30.0

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Questions 133

Stakeholder analysis identifies what information and relates it to the purpose of the project?

Options:

A.

Requirements, influence, and functional department

B.

Interest, requirements, and functional role

C.

Requirements, expectations, and influence

D.

Interest, expectations, and influence

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Questions 134

There are seven members on the project team not counting the project manager and the sponsor. How many communication channels are there?

Options:

A.

21

B.

28

C.

36

D.

42

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Questions 135

Perform quality assurance belongs to which of the following process groups?

Options:

A.

Planning

B.

Executing

C.

Monitoring and Control

D.

Closing

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Questions 136

Which of the following is a project constraint?

Options:

A.

Twenty-five percent staff turnover is expected.

B.

The technology to be used is cutting-edge.

C.

Project leadership may change due to volatile political environment.

D.

The product is needed in 250 days.

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Questions 137

The Monitoring and Controlling process group contains which of the following processes?

Options:

A.

Plan Quality

B.

Perform Quality Assurance

C.

Perform Quality Control

D.

Identify Stakeholders

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Questions 138

A quality management plan is created during which of the following?

Options:

A.

Project Executing

B.

Plan Quality

C.

Perform Quality Assurance

D.

Perform Quality Control

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Questions 139

You are a project manager for an agricultural supply company. You have just completed and obtained sign-off on the project scope statement for your new Natural Bug Busters project. A key stakeholder has informed you that a deliverable is missing from the project scope statement. This deliverable is a critical success factor.

Which of the following actions should you take?

Options:

A.

Modify the scope statement to reflect the new deliverable.

B.

Modify the scope statement after an approved change request has been received from the stakeholder.

C.

Inform the stakeholder that work not stated in the scope statement is excluded from the project.

D.

Inform the stakeholder that this deliverable must be included in phase two of this project since sign-off has already been obtained.

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Questions 140

Which of the following is an example of a technique used in quantitative risk analysis?

Options:

A.

Sensitivity analysis

B.

Probability and impact matrix

C.

Risk data quality assessment

D.

Risk categorization

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Questions 141

Continually measuring and monitoring the actual cost versus the budget is done to _____.

Options:

A.

None of the other alternatives apply

B.

analyze the reasons for variances

C.

establish the variances

D.

identify the problems

E.

All of the other alternatives apply.

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Questions 142

Which one of the following is true regarding the change control board?

Options:

A.

Describes how changes are managed.

B.

Approves or rejects change requests.

C.

Needs updated project management plans to approve or reject a change.

D.

Describes how changes are documented.

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Questions 143

You are a project manager for Dutch Harbor Consulting. Your latest project involves the upgrade of an organization ' s operating system on 236 servers. You performed this project under contract.

You are in the Closing process and know that product verification is for what purpose?

Options:

A.

To verify that all the work was completed correctly and satisfactorily

B.

To evaluate project goals and ensure that the product of the project meets the requirements

C.

To verify the goals of the project and ensure that the product of the project is complete

D.

To evaluate all the work of the project and compare the results to project scope

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Questions 144

The person in the organization that authorizes the commencement of a project is the ______________?

Options:

A.

Project Admin

B.

Sponsor

C.

Project Manager

D.

Senior Manager

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Questions 145

What is the name of a graphic display of project team members and their reporting relationships?

Options:

A.

Role dependencies chart

B.

Reporting flow diagram

C.

Project organization chart

D.

Project team structure diagram

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Questions 146

The positive value of conflict is underestimated. Properly managed, conflict is a valuable tool, particularly when __________.

Options:

A.

A diversion is needed

B.

Conflict may cause a loss of status or position power

C.

Conflictive situations are in their early stages and emotional involvement is low

D.

Conflictive situations are in their late stages and emotional involvement is high

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Questions 147

Which of the following statements is true regarding schedule variances?

Options:

A.

Schedule variances never impact the schedule.

B.

Schedule variances sometimes impact the schedule.

C.

Schedule variances impact scope, which impacts the schedule.

D.

Schedule variances always impact the schedule.

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Questions 148

Cost baseline is an output of which of the following processes?

Options:

A.

Cost Control

B.

Cost Budgeting

C.

Cost Estimating

D.

Cost Planning

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Questions 149

On what is project baseline development established?

Options:

A.

Approved product requirements

B.

Estimated project cost and schedule

C.

Actual project cost and schedule

D.

Revised project cost and schedule

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Questions 150

A weighting system is a tool for which area of procurement?

Options:

A.

Plan contracting

B.

Request seller responses

C.

Select sellers

D.

Plan purchase and acquisition

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Questions 151

Using the following data, what is the Schedule Performance Index (SPI)?

EV = $500

PV= $750

AC= $1000

BAC= $1200

Options:

A.

0.67

B.

1.50

C.

0.75

D.

0.50

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Questions 152

Employee unions would most likely satisfy which level in Maslow ' s hierarchy of needs?

Options:

A.

Empowerment

B.

Self-actualization

C.

Belonging

D.

Esteem

E.

Safety

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Questions 153

You are in the middle of a major new facility construction project. The structural steel is in place and the heating conduits are going into place when a senior manager informs you that he is worried that the project will not meet the quality standards.

What should you do in this situation?

Options:

A.

Assure senior management that during the Plan Quality process it was determined that the project would meet the quality standards.

B.

Analogously estimate future results.

C.

Form a quality assurance team.

D.

Check the results from the last quality management plan.

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Questions 154

In which of the following team development stages does the team meet and learn about the project and their formal roles and responsibilities?

Options:

A.

Forming

B.

Storming

C.

Norming

D.

Performing

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Questions 155

Which statement is TRUE about Present Value(PV)?

Options:

A.

The difference in benefit received between a chosen project and a project that was not chosen

B.

The interest rate that makes the net present value of all cash flow equal zero

C.

The value today of future cash flow

D.

The present value of cash inflow less the present value of cash outflow

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Questions 156

Which technique is commonly used for the Quantitative Risk Analysis activity?

Options:

A.

Brainstorming

B.

Strategies for Opportunities

C.

Decision Tree Analysis

D.

Risk Data Quality Assessment

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Questions 157

In which domain of project management would a Pareto chart provide useful information?

Options:

A.

Scope Management

B.

Time Management

C.

Communications Management

D.

Quality Management

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Questions 158

All of the following are tools of Perform Quality Control EXCEPT:

Options:

A.

Cost of quality.

B.

Inspection.

C.

Control charts.

D.

Flowcharting.

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Questions 159

The project management processes presented in the PMBOK Guide should:

Options:

A.

Always be applied uniformly

B.

Be selected as appropriate by the sponsor

C.

Be selected as appropriate by the project team

D.

Be applied based on ISO guidelines.

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Questions 160

A non-critical path activity is completed in half the time. Then, ___________.

Options:

A.

All of the other alternatives apply.

B.

The slack in the path containing this activity will increase.

C.

The total cost for this activity has decreased.

D.

The critical path is also reduced.

E.

Manpower from this activity can be assigned to other activities.

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Questions 161

During the opening rounds of contract negotiation, the other party uses a fait accompli tactic. Which of the following statements is true about fait accompli tactics?

Options:

A.

One party claims the issue under discussion was documented and accepted as part of ScopeVerification.

B.

One party claims the issue under discussion has already been decided and can ' t be changed.

C.

One party claims to accept the offer of the other party, provided a contract change request is submitted describing the offer in detail.

D.

One party agrees to accept the offer of the other party but secretly knows they will bring the issue back up at a later time.

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Questions 162

Within a matrix organization, dual reporting of team members is a risk for project success.

Who is responsible for managing this dual reporting relationship factor?

Options:

A.

Functional manager

B.

Project manager

C.

Functional manager supported by the project manager

D.

Project management office

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Questions 163

Draw the precedence diagram for the dependencies and activity times below to answer the question. Use AON or another technique to derive the answer using F-S relationships.

What is the total float on path BEG?

Options:

A.

0

B.

1

C.

2

D.

3

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Questions 164

The most effective team motivator is:

Options:

A.

understanding the importance of the project

B.

the satisfaction of meeting a challenge

C.

All of the other alternatives apply.

D.

the visibility of the team ' s contribution

E.

the individual ' s professional challenge

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Questions 165

The widget production project is well underway. The requirements are clear that each widget must weigh between 0.320 and 0.325 ounces. The first day of test production resulted in 1247 widgets. Of the widgets inspected, 47 percent fell within the acceptable weight range. This is an example of:

Options:

A.

Control limits.

B.

Quality assurance.

C.

Control charting.

D.

Corrective action.

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Questions 166

Which enterprise environmental factors are considered during cost estimating?

Options:

A.

Marketplace conditions and commercial databases

B.

Marketplace conditions and company structure

C.

Commercial databases and company structure

D.

Existing human resources and market place conditions

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Questions 167

As project manager, you wish to impose a standard method by which subordinates calculate project costs.

Which level of communication should be required for this effort?

Options:

A.

All of the other alternatives apply.

B.

Face-to-face

C.

Written

D.

Non-verbal

E.

Telephone

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Questions 168

The Java development of a project is outsourced to India. The project schedule is starting to slip.

What is the LEAST likely cause of the slippage?

Options:

A.

Lack of competent programmers

B.

Cultural influences

C.

Internationalization

D.

Communication

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Questions 169

Conflict should be best addressed in which manner?

Options:

A.

Early, in private, using a direct, collaborative approach

B.

Early, in public, using an indirect, collaborative approach

C.

Early, in private, using an indirect, cooperative approach

D.

As late as possible, in public, using a direct, confrontational approach

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Questions 170

The estimated cost to complete (ETC) is _____.

Options:

A.

BCWP/ACWP

B.

the forecasted and final cost - cost to date

C.

None of the other alternatives apply

D.

Total estimate - ACWP

E.

(ACWP-BCWP)/BCWP * 100

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Questions 171

The most rapid Estimate Costs technique is ___________.

Options:

A.

Analogous estimating

B.

Template estimating

C.

Computerized estimating

D.

Square foot estimating

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Questions 172

What is the number of stakeholders, if the project has 28 potential communication channels?

Options:

A.

7

B.

8

C.

14

D.

16

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Questions 173

Resource leveling _____________.

Options:

A.

Attempts to reduce resource requirements within a constraint on project duration

B.

Smooths out resource requirements by rescheduling activities within their float time.

C.

Allocates resources to activities to find shortest schedule within fixed resource limits.

D.

Smooths out resource requirements by substituting activities with unassigned resources.

E.

1) Smooths out resource requirements by rescheduling activities within their float time, or 2) Attempts to reduce resource requirements within a constraint on project duration

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Questions 174

Which of the following does NOT assess the value a project brings to an organization?

Options:

A.

Benefit cost analysis

B.

Net present value

C.

Value analysis

D.

Needs assessment

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Questions 175

Analogous Cost Estimating relies on which of the following techniques?

Options:

A.

Expert Judgment

B.

Project Management Software

C.

Vendor Bid Analysis

D.

Reserve Analysis

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Questions 176

Which type of control tool identifies whether or not a process has a predictable performance?

Options:

A.

Cause and effect diagram

B.

Control Charts

C.

Pareto Chart

D.

Histogram

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Questions 177

A project has seven activities: A, B, C, D, E, F, and G. Activities A, B, and D can start anytime. Activity A takes 3 weeks, Activity B takes 5 weeks, and Activity D takes 11 weeks. Activities A and B must be completed before Activity C can start. Activity C requires 6 weeks to complete. Activities B, C, and D must be completed before Activity E can start. Activity E requires 2 weeks. Activity F takes 4 weeks and can start as soon as Activity C is completed. Activity E must be completed before Activity G starts. Activity G requires 3 weeks. Activities F and G must be completed for the project to be completed.

Which activities have float available?

Options:

A.

Activity A has two weeks’ float, activity F has one week.

B.

Activity F has one-week float.

C.

There is no float available in the project.

D.

Activity A has eight weeks’ float.

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Questions 178

Which of the following must not performed in the project initiation process?

Options:

A.

Evaluate historical information

B.

List down business need

C.

List down stakeholders

D.

Create scope statement

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Questions 179

A project manager discovers an urgent need for outsourced resources on the project. He knows he has the money to cover the cost of these resources. He goes to the procurement manager and explains the situation, insisting a contract be drawn up today so he can obtain resources and circumvent the standard procedure. Is this the correct process to follow?

Options:

A.

Yes, of course. For urgent needs, it is not necessary to follow the organization’s procedure regarding procurement.

B.

Yes. Urgent needs from projects should always be dealt with immediately, as directed by the project manager.

C.

No. The procurement manager has a process to follow when creating contracts that helps protect the company and its projects.

D.

No. The procurement manager should be checking in with the project manager to see if he is in need of a contract, rather than making the project manager come and ask for one.

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Questions 180

Cost management includes processes that are required to maintain financial control of projects. These processes may include:

Options:

A.

economic evaluation

B.

cost estimating and cost forecasting

C.

cost estimating

D.

cost forecasting

E.

All of the other alternatives apply.

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Questions 181

The decomposition technique is used to do which of the following?

Options:

A.

Subdivide the estimated costs of individual activities

B.

Subdivide project deliverables and project work into smaller, more manageable components

C.

Relate the work packages to the performing organizational units

D.

Shorten the project schedule duration and the amount of resources needed

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Questions 182

Which of the following is most closely associated with pure risk?

Options:

A.

profit and loss

B.

personnel turnover

C.

market fluctuations

D.

insurance

E.

Both 1) profit and loss and 2) market fluctuations.

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Questions 183

All of the following are true regarding Communications Planning except for which one?

Options:

A.

Communications requirements analysis, communications technology, and PMIS are tools and techniques of this process.

B.

It ' s the only output of the Communications Planning process.

C.

It ' s tightly linked with enterprise environmental factors and organizational influences, and lessons learned and historical information are two inputs that should get a lot of attention during this process.

D.

It should be completed as early in the project phases as possible.

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Questions 184

Which of the following correctly explains the term " progressive elaboration " ?

Options:

A.

Changing project specifications continuously

B.

Elaborate tracking of the project progress

C.

Elaborate tracking of the project specifications with a change control system

D.

Project specifications becoming more explicit and detailed as the project progresses

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Questions 185

Identifying major deliverables, deciding if adequate cost estimates can be developed, and identifying tangible components of each deliverable are all part of which of the following?

Options:

A.

Work breakdown structure

B.

Organizational breakdown structure

C.

Resource breakdown structure

D.

Bill of materials

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Questions 186

The project manager has performed schedule network analysis, compressed the schedule, and completed a Monte Carlo analysis.

What time management activity should be done NEXT?

Options:

A.

Update resource requirements

B.

Recommend corrective actions

C.

Estimate Activity Durations

D.

Create a milestone list

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Questions 187

Which of the following defines a characteristic of a project?

Options:

A.

Repetitive

B.

Unique

C.

No outcome

D.

Permanent

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Exam Code: ISEB-PM1
Exam Name: BCS Foundation Certificate in IS Project Management
Last Update: Apr 30, 2026
Questions: 625

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