L3M4 Team Dynamics and Change Questions and Answers
R Meredith Belbin made a distinction in his work between ' solo leaders ' , who were kind-of historic leaders; and ' team leaders ' who are seen as being leaders for modern times, or are ' of the future ' .
From the list shown, select the one answer which represents the team leader, rather than the solo leader.
In contracts, implied terms play a crucial role in defining the rights and obligations of parties, even when not expressly stated in the contract. Which of the following are potential examples of implied terms? Select TWO that apply.
‘The individual does not believe that the change is really happening and looks for evidence that it is not true’. Which stage of the Kubler-Ross model does this describe?
Which of the following would be suitable key performance indicators (KPIs) for suppliers ' performance?
Ensure you have customer loyalty
Value or percentage of cost reductions obtained
Win an award in the next 12 months
Percentage of on-time in-full deliveries
‘A person may exert power on the basis of their formal authority or status’
Which of the French and Raven sources of power is being described here?
Which one of the following is not part of John Adair’s ' action-centred leadership ' model?
Which of the following could be sent to suppliers under the heading of a ' performance specification ' ?
A set of required quality levels
A set of engineering drawings
A set of required safety levels and controls
A sample of the product
Continuous improvement – making small changes in operations and activities in a never-ending way – is called in Japanese:
Which of the following describes a tender process run under a framework agreement where the tender only includes price and limited aspects of quality?
' A person who sees the big picture. Thinks accurately and carefully. May lack energy and the ability to inspire others ' .
Which one Belbin ' s team roles is being described here?
According to CIPS, procurement and supply management for CIPS members is a(n) (choose best fit):
‘A person who solves difficult problems with original and creative ideas’. From the Belbin ‘problem solving / thinking’ section:
The purpose of model form contracts is to provide an organisation with an off-the-shelf contract agreement, the terms of which should not be amended by the parties. Is this statement true?
Peter Kraljic first published his Portfolio Purchasing Model in a paper entitled ‘Purchasing Must Become Supply Management’ in the Harvard Business Review in September of which year?
Thinking of Tannenbaum and Schmidt’s work, which of the following terms describes a leader @who is not a dictator, but nonetheless makes the decisions. The team depends heavily on the lead-er, and what the leader says ' .
Tiger Rolls Bakery is a small local baker requiring a continuous supply of flour and butter for their products. These items are in plentiful supply, due to the standardised nature of the items, they are bought regularly on a spot purchase approach from a range of market suppliers. Tiger Rolls Bakery has an electronic purchase order system that they use to place orders with the suppliers. On the back of each purchase order issued, Tiger Rolls Bakery includes a copy of their commercial contracting terms.
Which of the following describes the Tiger Rolls Bakery commercial contracting terms?
Thinking about PEST, etc: under which heading would exchange rates and inflation fit?
According to CIPS / Profex, which one of the following is not a connected stakeholder? Select one.
A psychological view in which an employee treats the business and the work as if it were their own:
Misrepresentation can be defined as a false statement of material fact made by one of the contracting parties which was intended to (and did) induce the other party to make the contract. What remedies are available in this instance to the innocent party?
A small group of workers, under the leadership of a supervisor, seeking to make constructive practi-cal small changes to bring about operational improvement in the workplace.
John is a new procurement manager who has recently joined Smiths Facilities Management Ltd. The company provides maintenance services through the utilisation of subcontractors. It is experiencing a number of issues with its supply chain which has resulted in customer complaints, and John would like to introduce service level agreements (SLA) to some of its key providers. Which of the following should be included?
How often the service will be provided
The procedures to be followed to resolve disputes
The qualifications needed by staff providing the service
The stock maintained by the subcontractor
Peter Scholtes developed a matrix which looks at the relationship between how much a leader is perceived to care, and how competent the leader is perceived to be. This matrix is often called the ' trust matrix ' .
Based on Scholte’s Trust matrix, which of the following terms would apply to a leader that the team thinks cares a lot, and is also very capable?
Company A sends a purchase order complete with a set of conditions of contract for the provision of professional services to Company B. Company B responds with an invoice complete with a set of its own conditions of contract. Company A pays the invoice. Which conditions of contract take legal precedence?
A Key Performance Indicator (KPI) states " Measure the effort exerted by the project team to control costs throughout the contract duration. " Is this KPI appropriate for measuring the management of contract costs?
Which two of the following could not be classified as internal triggers for change? A change of:
‘Members of a team have xxxx skills, and not the same skills’. Select the one which fits best to re-place xxxx.
Responsibilities within a procurement function can be split into strategic, tactical or operational. Which of the following would usually be seen as operational? Choose two.
While it is recognised that longer-term contracts have the potential to drive significant benefits for the organisation, a number of situations are more suited to making one-off purchases. Which of the below situations is likely to be more suited to a one-off purchase?
Contract terms are statements by the parties to the contract as to what they understand their rights and obligations to be under the contract. It is important from the outset that there is a genuine agreement between the parties as to what the contract terms are. After the contract has been made, it is too late for either party to alter its terms unilaterally. Which of the following is another role that negotiated contract terms might play?
As part of a tender, which of the following are advantages that a purchasing organisation would expect to achieve by specifying that suppliers hold certification to an international environmental management standard, such as ISO 14001?
It provides assurance that bidders have achieved a common standard of practice
It provides a guarantee that any polluting suppliers will be unable to tender
The standard is recognisable to local and international bidders
It removes the need to conduct internal environmental training
Thinking about the STEP / PESTEL / STEEPLE model, into which two categories would taxation most suitably fall?
An office manager buys some wallpaper based on samples, only to find the batch of paper delivered is of a slightly different colour than the sample provided. Is this an implied term covered under sale by description?
A process by which a person’s abilities are gradually developed – a lifelong process – could be de-scribed as:
A buyer is using a framework agreement to purchase office furniture. The buyer invites the four suppliers listed on the framework to quote for the furniture; the winning bid is the lowest price. What would best describe this approach?
‘Other people are only ever in it for themselves, and never act for honourable or unselfish reasons’.
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