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L3M4 Team Dynamics and Change Questions and Answers

Questions 4

Which two of the following are personality traits?

Options:

A.

Experience in the military

B.

Social skills

C.

Clean current driving licence

D.

Honesty

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Questions 5

‘Using resources to a more productive effect, either by producing more output with the same re-source, or using less resource to obtain the same output’. This is a description of:

Options:

A.

Efficiency

B.

Effectiveness

C.

Economy

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Questions 6

If the speed of change was incremental, and the extent of change was realignment, what single term might we use to describe this change?

Options:

A.

Evolution

B.

Adaptation

C.

Revolution

D.

Reconstruction

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Questions 7

‘Processes can be improved simply by organising the work in a way that means people have to move around less’. Which ‘waste’ is being described here?

Options:

A.

Motion

B.

Waiting

C.

Overproduction

D.

Transportation

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Questions 8

Goals should be either / or (choose two):

Options:

A.

SMARTIES

B.

SMARTA

C.

SMART

D.

SMARTLY

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Questions 9

The view that financial rewards are welcome, but are not everything; that workers are willing to take on responsibility and enjoy a problem-solving approach is in line with Theory (Douglas McGregor):

Options:

A.

Y

B.

A

C.

Z

D.

X

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Questions 10

According to CIPS / Profex, which of the following are not external stakeholders? Select two.

Options:

A.

Lenders, such as banks

B.

Shareholders

C.

Trade unions

D.

The media

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Questions 11

Thinking about the STEP / PESTEL / STEEPLE model, into which two categories would taxationmost suitably fall?

Options:

A.

Socio-cultural

B.

Political

C.

Technological

D.

Economic

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Questions 12

Which one of the following is very commonly seen as being the primary role of the procurement function (especially by those outside the procurement function)?

Options:

A.

And yet on many occasions, it should not be the primary focus.

B.

Cost reduction

C.

Sourcing new materials for products under development

D.

Developing deep relationships with long-term suppliers of key goods and services

E.

Participating in international procurement conferences and developing staff

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Questions 13

Which one of the following is not part of John Adair’s 'action-centred leadership' model?

Options:

A.

Task

B.

Individual

C.

Team

D.

Product

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Questions 14

Thinking of Tannenbaum and Schmidt’s work, which of the following terms describes a leader @who is not a dictator, but nonetheless makes the decisions. The team depends heavily on the lead-er, and what the leader says'.

Options:

A.

Autocratic

B.

Dictatorial

C.

Laissez-faire

D.

Democratic

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Questions 15

Thinking of the cultural web (Johnson and Scholes), which of the following refers to the idea that past events will be recurringly discussed and kept alive by current employees telling newcomers, reinforcing certain aspects of culture?

Options:

A.

Rituals

B.

Stories

C.

Power structures

D.

Organisational structures

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Questions 16

Workers are naturally lazy. They lack ambition. They must be controlled.

Options:

A.

Theory X

B.

Theory Y

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Questions 17

An employee responsible for managing both warehousing and transport in an organisation would best be described as a:

Options:

A.

Transport operative

B.

Buyer

C.

Logistics manager

D.

Warehouse supervisor

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Questions 18

‘The power of an individual to persuade others may come from perceived attractiveness and right to be given respect’ Which of French and Raven’s categorisations applies here?

Options:

A.

Legitimate

B.

Coercive

C.

Referent

D.

Reward

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Questions 19

A xxxx team is a group of individuals brought together into a single team from different areas of the organisation.

Select one which best replaces xxxx.

Options:

A.

Cross-stitch

B.

Cross-organisational

C.

Cross-functional

D.

Cross-training

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Questions 20

‘Using expensive equipment for a task when the same task could be done more simply and cheaper another way. Sometimes called “using a sledgehammer to crack a nut” ’. Which one of the ‘wastes’ is being described here?

Options:

A.

Motion

B.

Overproduction

C.

Transportation

D.

Excessive processing

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Questions 21

The view that workers are naturally lazy, avoid responsibility and are without ambition is in line with Theory (Douglas McGregor):

Options:

A.

Z

B.

X

C.

Y

D.

A

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Questions 22

Which one is not part of Lewin’s Force Field Analysis model (overcoming resistance to change)?

Options:

A.

Change

B.

Unchange

C.

Refreeze

D.

Unfreeze

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Questions 23

‘A person who is reliable in seeing a task through to the end’. From the ‘doing / acting’ section, which of the Belbin team roles is being described here?

Options:

A.

(An easy one – perhaps too easy)

B.

Shaper

C.

Completer / finisher

D.

Implementer

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Questions 24

‘All procurement requirements valued at more than $100,000 must be competitively tendered, and any contracts arising therefrom must be signed by the Procurement Director’. This is an example of a:

Options:

A.

Procurement threshold

B.

Minimum order quantity

C.

Standard contract term

D.

Statute

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Questions 25

‘Collaborate, communicate, XXXX and coerce’. Select the missing term.

Options:

A.

Decide

B.

Dictate

C.

Consult

D.

Direct

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Questions 26

A cross-functional team is created to help progress the development of a new product in a manufac-turing business. Which two of the following activities are unlikely to be allocated to the representa-tive from the accounting and finance function?

Options:

A.

To calculate anticipated sales demand at the target price

B.

Calculate the expected overall cost of the product

C.

Plan the recruitment of additional staff and training of them

D.

Check that the expected cost provides a suitable profit margin

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Questions 27

‘A person who cares for individuals and the team, a good listener, finds it hard to take difficult deci-sions’. From the ‘concern for people and feelings’ section of Belbin’s roles:

Options:

A.

Resource-investigator

B.

Co-ordinator

C.

Teamworker

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Exam Code: L3M4
Exam Name: Team Dynamics and Change
Last Update: May 5, 2024
Questions: 90

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