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Free Practice Questions for the CII Certificate in Insurance M92 Exam (2026 Updated)

At Marks4sure, we are dedicated to providing IT professionals with the most accurate and reliable preparation materials for the CII M92 exam. To support your certification journey, we have made a selection of our premium 2026 Certificate in Insurance practice questions and answers available completely free. You can take this practice test as many times as you need. Every question includes a detailed, expertly verified explanation to ensure you fully grasp the core security concepts before test day.

Questions 4

An insurer has recently expanded because employee numbers have increased following the acquisition of a specialist firm of loss adjusters. The insurer aims to provide an enhanced claims service.

The insurer operates a system whereby each department sets its own budget for a 12-month period.

This is incorporated into a company budget by Janet, the finance director, who will allow some budgeting changes to be made if actual costs unexpectedly change during the financial period. The budget is used by senior management as part of its management accounting process to plan its objectives and to assess whether these objectives are being met. Janet as the finance director is also responsible for all the insurer’s financial accounts.

The financial accounts which Janet produces differs to the management accounts that are produced internally within the insurer. This is because the financial accounts.

Options:

A.

always involve internal planning whereas management accounts can always be formulated to meet the insurer’s requirements.

B.

are only providing forecasts whereas management accounts are based on historical information.

C.

can be formulated to meet the insurer’s requirements whereas management accounting is only concerned with internal planning.

D.

record the financial impact of events whereas management accounts provides forecasts.

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Questions 5

An insurer has recently expanded because employee numbers have increased following the acquisition of a specialist firm of loss adjusters. The insurer aims to provide an enhanced claims service.

The insurer operates a system whereby each department sets its own budget for a 12-month period.

This is incorporated into a company budget by Janet, the finance director, who will allow some budgeting changes to be made if actual costs unexpectedly change during the financial period. The budget is used by senior management as part of its management accounting process to plan its objectives and to assess whether these objectives are being met. Janet as the finance director is also responsible for all the insurer’s financial accounts.

The acquisition by the insurer is an example of

Options:

A.

financial growth.

B.

horizontal integration.

C.

organic growth.

D.

vertical integration.

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Questions 6

Tina is the newly-appointed chief executive officer of an insurance company. She has been tasked with turning the business around to a more profitable concern as it has been experiencing difficult trading conditions.

Tina leads the Board of the company, which comprises the usual executive roles. She realises that a radical shake up of the business is required which, for a time, will require new working regimes and tight deadlines if the new targets set by the Board are to be achieved.

Currently recorded written premiums are £90,000,000 and earned premiums are £95,000,000.

When conducting a benchmarking exercise against similar-sized competitors, it is found that whilst the combined ratio compares favourably, the company’s return on capital employed is significantly lower.

The sales director suggests that the claims function could be outsourced to a specialist-claims handling service provider under the terms of a service level agreement stipulating that compliant standards of service are maintained. In doing so this would free up resources to enable the company to concentrate on core activities and that new business could grow significantly if the current 30-day period of credit given to brokers was extended to 90 days.

Which management style would be best for Tina to adopt during this period of radical change?

Options:

A.

Autocratic.

B.

Consultative.

C.

Open door.

D.

Paternalistic.

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Questions 7

Under the costing system used by the insurer, the department will:

Options:

A.

Charge other departments a fixed cost per annum

B.

Be allocated a fixed cost per annum by a central department

C.

Operate a budgeting approach

D.

Be invoiced by a central department on a cost per unit basis

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Questions 8

An insurance company’s tactical plan may refer to

Options:

A.

development of new insurance products over a 2-year period.

B.

long-term resource allocation over a 10-year period.

C.

routine day-to-day methods of working.

D.

weekly monitoring of budgets.

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Questions 9

Which of the following publications provides daily financial news?

Options:

A.

Financial Times

B.

Brisk Books

C.

Post magazine

D.

The Journal

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Questions 10

John is considering whether to buy shares in a listed insurance company. His neighbour, Mary, works in the company’s finance department and provides John with a copy of the latest report and accounts. John notes that the company has negotiated some new loans. He calculates the return on equity and the liquidity ratios.

Mary explains to John that the company has an organic growth plan to increase revenue by 30%.

The company’s liquidity ratio will show the relationship of

Options:

A.

borrowings as a percentage of equity.

B.

liabilities to cash and investments.

C.

net assets to income.

D.

profit to shareholders’ capital.

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Questions 11

What is the most common reason for a mutual insurance company to rganizatio?

Options:

A.

Reduce its regulatory burden

B.

Undertake reinsurance business

C.

Raise capital

D.

Transact life assurance

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Questions 12

Insurer X is a multinational company and insurer Y is a global company. This means that only

Options:

A.

insurer X regards the world as one potential market.

B.

insurer Y’s aim is to be regarded as a rganizatio business.

C.

insurer Y is permitted to have a base in the UK.

D.

insurer Y operates in a number of different countries.

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Questions 13

The chief executive officer of a large insurance company wishes to review its solvency margin.

From which financial document will he obtain the necessary information?

Options:

A.

Balance sheet.

B.

Cash flow statement.

C.

Management accounts.

D.

Profit and loss account.

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Questions 14

What is the primary basis of law and practice on which candidates will be examined?

Options:

A.

United States federal law

B.

English law and practice

C.

European Union law

D.

International law

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Questions 15

What is a potential consequence of using reserves to fund an IT project?

Options:

A.

The level of gearing will be reduced

B.

The level of current liabilities will be increased

C.

Any subsequent increase in profits may pass to shareholders as dividends

D.

Net current assets will be depleted

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Questions 16

Which of these is a disadvantage of outsourcing?

Options:

A.

The business can budget for a pre-agreed fixed cost for the agreed service.

B.

The business is guaranteed a certain level of service as set out within the contract.

C.

The business may be dependent on a limited number of suppliers.

D.

The business may increase its capability to develop new products and their speed to the market.

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Questions 17

Who would typically market insurance products by ‘white labelling’?

Options:

A.

Direct insurers

B.

Travel agents

C.

Retailers

D.

Aggregators

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Questions 18

An insurer has recently expanded because employee numbers have increased following the acquisition of a specialist firm of loss adjusters. The insurer aims to provide an enhanced claims service.

The insurer operates a system whereby each department sets its own budget for a 12-month period.

This is incorporated into a company budget by Janet, the finance director, who will allow some budgeting changes to be made if actual costs unexpectedly change during the financial period. The budget is used by senior management as part of its management accounting process to plan its objectives and to assess whether these objectives are being met. Janet as the finance director is also responsible for all the insurer’s financial accounts.

At what level of information will the insurer’s overall budget be categorised?

Options:

A.

Operational.

B.

Regulatory.

C.

Strategic.

D.

Tactical.

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Questions 19

An insurer has recently expanded because employee numbers have increased following the acquisition of a specialist firm of loss adjusters. The insurer aims to provide an enhanced claims service.

The insurer operates a system whereby each department sets its own budget for a 12-month period.

This is incorporated into a company budget by Janet, the finance director, who will allow some budgeting changes to be made if actual costs unexpectedly change during the financial period. The budget is used by senior management as part of its management accounting process to plan its objectives and to assess whether these objectives are being met. Janet as the finance director is also responsible for all the insurer’s financial accounts.

Janet’s essential role within the insurer is best described as

Options:

A.

conducting loss modelling to predict aggregate exposure.

B.

ensuring that sufficient capital and reserves are available to meet solvency requirements.

C.

examining activities to ensure that practices conform to documented operational procedures.

D.

protecting the insurer’s objectives and reputation.

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Questions 20

Mark is employed as a risk manager in the London office of a large multinational retail group, which is listed on the London Stock Exchange. Mark has some shares in the company. The multinational retailer’s main offices are located in London with subsidiary companies based in New York, Paris, Frankfurt and Dubai.

The London office has arranged to transfer part of the group insurance risk to an insurer, owned by the group, based in Dublin.

The annual accounts of the London office are compiled each year to International Financial Reporting Standards.

On 5 May Mark is on an insider list and learns that the London office is undergoing serious financial issues. The company is looking to sell off overseas businesses, including the New York office, to release equity.

The London office is a large multi-storey office block purchased using a bank loan. The company have agreed to pay back the loan over the next 15 years.

Under which Act would it be a civil offence if Mark were to sell his shares following information obtained in May?

Options:

A.

Bribery Act 2010.

B.

Companies Act 2006.

C.

Financial Services and Markets Act 2000.

D.

Proceeds of Crime Act 2002.

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Questions 21

What is the primary benefit of using claims development tables?

Options:

A.

Level of unrealized gains and losses

B.

Nature of breaches of internal controls

C.

Ability to charge higher prices

D.

Prior estimates of outstanding amounts

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Questions 22

Tina is the newly-appointed chief executive officer of an insurance company. She has been tasked with turning the business around to a more profitable concern as it has been experiencing difficult trading conditions.

Tina leads the Board of the company, which comprises the usual executive roles. She realises that a radical shake up of the business is required which, for a time, will require new working regimes and tight deadlines if the new targets set by the Board are to be achieved.

Currently recorded written premiums are £90,000,000 and earned premiums are £95,000,000.

When conducting a benchmarking exercise against similar-sized competitors, it is found that whilst the combined ratio compares favourably, the company’s return on capital employed is significantly lower.

The sales director suggests that the claims function could be outsourced to a specialist-claims handling service provider under the terms of a service level agreement stipulating that compliant standards of service are maintained. In doing so this would free up resources to enable the company to concentrate on core activities and that new business could grow significantly if the current 30-day period of credit given to brokers was extended to 90 days.

If the company were to adopt both of the sales director’s proposals, what would be the most likely consequence?

Options:

A.

The additional growth will always result in the acceptance of poor quality business.

B.

The additional business will stretch existing operational resources.

C.

Compliance will become less demanding.

D.

Financial resources will be impaired.

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Questions 23

What is the primary function of financial accounting?

Options:

A.

To allow internal auditors to report on the adequacy of control systems.

B.

To assist managers in formulating strategic plans.

C.

To provide information on individual departments within an rganization.

D.

To report the financial position to all stakeholders.

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Questions 24

Independent companies overseeing underwriting for business syndicates are known as:

Options:

A.

Franchisors

B.

Managing agents

C.

Brokers

D.

Names

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Questions 25

Which type of insurance company is always subject to the UK Corporate Governance Code?

Options:

A.

An insurance company with an overseas subsidiary

B.

A reinsurance company

C.

An insurance company with a premium listing of equity shares in the UK

D.

A life assurance company

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Questions 26

When depreciation is shown in a company’s financial accounts, accounting concepts require that this represents the:

Options:

A.

amount of the company’s turnover minus the cost of sales.

B.

cost of an asset apportioned over the financial period during which the company will benefit from the use of that asset.

C.

difference between the amount paid for acquiring a company and the value of the net assets of that company when acquired.

D.

money used to finance daily trading activities.

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Questions 27

Which financial ratio gives an indication of an insurer’s underwriting year performance?

Options:

A.

Claims ratio.

B.

Combined ratio.

C.

Credit turnover ratio.

D.

Current ratio.

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Questions 28

When looking at the financial strength of an insurance company, a rating agency’s methodology takes into account the company’s capital adequacy which represents its

Options:

A.

ability to efficiently manage cash flows and borrow money if required.

B.

combination of the loss ratio, expense ratio and combined ratio.

C.

potential requirement for additional capital or liquidity in the future.

D.

quality and level of capital required to run the business.

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Questions 29

What specific classification was included in the credit rating agency’s assessment of the insurer?

Options:

A.

Sovereign Risk

B.

Government Support

C.

Business Risk Profile

D.

Enterprise Risk Management

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Questions 30

John is considering whether to buy shares in a listed insurance company. His neighbour, Mary, works in the company’s finance department and provides John with a copy of the latest report and accounts. John notes that the company has negotiated some new loans. He calculates the return on equity and the liquidity ratios.

Mary explains to John that the company has an organic growth plan to increase revenue by 30%.

What information has John used to calculate the return on equity?

Options:

A.

Assets and liabilities.

B.

Gross profit and sales revenue.

C.

Long-term borrowings and shareholders’ equity.

D.

Profit after tax and capital.

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Exam Code: M92
Exam Name: Insurance Business and Finance (IBF)
Last Update: Jun 23, 2026
Questions: 82

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