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  5. ACMT 2016 Mac Service Certification Exam Questions and Answers

MAC-16A ACMT 2016 Mac Service Certification Exam Questions and Answers

Questions 4

How many people can share content in Family Sharing?

Options:

A.

Ten

B.

Seven

C.

Six

D.

Five

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Questions 5

William is managing systems running OS X at his company. He is distributing a PNG file that is to be used on these company systems as the desktop picture whenever a user logs in. The picture needs to be available to all user accounts set up on each system. In which of the following folders would the PNG file need to be stored on each system?

Options:

A.

/Library/Desktop Pictures

B.

/System/Library/Desktop Pictures

C.

/System/Desktop Pictures

D.

/Library/Desktop Pictures

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Questions 6

At which stage in the startup process does the Mac know which startup disk to choose?

Options:

A.

Firmware

B.

Software

C.

Hardware

D.

Boot Loader

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Questions 7

Wireless Diagnostics incorporates Monitor Mode. Which of the following customer scenarios would Monitor Mode help with the most?

Options:

A.

A customer is having trouble sending and receiving Mail on a company wireless network.

B.

A customer will intermittently have a Wi-Fi connection drop. The customer cannot narrow down any specific time that it happens.

C.

A customer cannot connect to any password-protected wireless networks.

D.

A customer is experiencing slow speeds on a specific public Wi-Fi connection.

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Questions 8

Henry has verified his Mac can run OS X Yosemite and is ready to upgrade. What should Henry do first?

Options:

A.

Download OS X Yosemite from the Mac App Store.

B.

Free up disk space.

C.

Sign in to the Mac App Store.

D.

Back up the Mac.

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Questions 9

Bradley has installed OS X on his Mac and would like to set up a Firmware Password. Where can he find the Firmware Password Utility?

Options:

A.

In the Utilities folder on the startup disk.

B.

In the Applications folder on the startup disk.

C.

In the Security & Privacy pane in System Preferences.

D.

In the Utilities menu when booted to OS X Recovery.

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Questions 10

System Preferences contains App Store preference. Which options are provided when the computer is set to automatically check for updates? SELECT FOUR.

Options:

A.

Install OS X updates

B.

Download newly available updates in the background

C.

Do not restart computer after updates are download

D.

Disable all third-party app updates

E.

Install app updates

F.

Prompt for my Apple ID password when any updates are available

G.

Install system data files and security updates

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Questions 11

The installation of OS X Yosemite has failed. First Aid in Disk Utility reports directory damage but cannot repair it. What do you do next?

Options:

A.

Reinstall OS X using the Recovery System.

B.

Replace the hard drive.

C.

Erase the hard drive and then reinstall OS X.

D.

Restart the machine and download the OS X Yosemite installer again.

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Questions 12

Mary is really busy and must focus on a weekly report. She really needs to update her apps in OS X, but it is not always a convenient time when App Store notifies her. Which of the following would be the best option in App Store notifications for Mary to select?

Options:

A.

Click "Don't Ask Me Again" so the download apps reminder goes away.

B.

Click "Later," and choose a convenient time to update the apps.

C.

Click "Download apps in Sleep Mode."

D.

Click "Close" and wart for another reminder.

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Questions 13

Sheryl is configuring a drive on the office server to be used by Time Machine. Each of the Mac computers in the office will be set up to use that network drive. Which of the following network protocols must the server use to make that drive available to Time Machine on each Mac computer?

Options:

A.

File Transfer Protocol (FTP)

B.

Apple Filing Protocol (AFP)

C.

User Datagram Protocol (UDP)

D.

Reverse Address Resolution Protocol (RARP)

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Questions 14

Francine changed Internet service providers and just set up the equipment in the home. She is calling you because she is unable to connect to the Internet from her iMac (Late 2013). You probe further to find out that her roommate is able to connect to the Internet using a PC and Francine is able to connect using he iPad 2.

Which of the following troubleshooting tools or techniques would you recommend to Francine to help her further diagnose the networking issue with the iMac?

Options:

A.

Restart from the Recovery System and run Network Utility.

B.

Restart the iMac and reset NVRAM.

C.

Open System Information to verify that the Wi-Fi card is detected.

D.

Open the Network pane of System Preferences and click Assist Me.

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Questions 15

Stacey states that the light on her recently purchased Apple Wireless Keyboard continuously blinks. Which of the following best describes the issue?

Options:

A.

The keyboard has low battery and the batteries need to be replaced.

B.

The blinking indicates the keyboard is paired to another device.

C.

The keyboard is out of range and needs to be moved closer to the device it is paired with.

D.

The keyboard is turned on and ready to be paired with her computer.

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Exam Code: MAC-16A
Exam Name: ACMT 2016 Mac Service Certification Exam
Last Update: Apr 30, 2026
Questions: 50

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