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RCDDv14.1 BICSI Registered Communications Distribution Designer – RCDDv14.1 Questions and Answers

Questions 4

A program is developing a next-gene ration product line, and one component has been delivered. However, due to a change request, expectations for another component are unmet

What activity should the program manager perform next?

Options:

A.

Program delivery management

B.

Resource Interdependency management

C.

Program performance monitoring and controlling

D.

Benefits sustainment and program transition

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Questions 5

A newly appointed country manager suggests that the regional program manager use a social media platform to expedite communications and address questions. The new country manager used this social media platform at a previous job.

What should the regional program manager do to address the country manager ' s request?

Options:

A.

Suggest that the country manager use the existing communication channels while the team becomes familiar with the new social media platform

B.

Ask the country manager to champion the social media platform, as they may have more influence than the regional program manager

C.

Review existing in-house social media capabilities to determine if they will meet the needs of the country manager ' s request and update the stakeholder register

D.

Ask the technology, security, and project teams to assess the country manager ' s request.

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Questions 6

In a budding with one join room for serving as the FR and EF and four dedicated TRs on the same floor a total of__________ 103 mm (4 trade size) conduits should be installed to interconnect the backbone pathways to the ER.

Options:

A.

4

B.

8

C.

16

D.

20

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Questions 7

The program manager compiles a program performance report for review by the program governance board. The performance report indicates that the scope, quality and schedule objectives have been me, but costs and resource utilization are higher than expected The program can no longer deliver the planned return-on-investment within an acceptable level and the intended benefits have not yet been realized

After further analysis of the performance indicators the program manager should do which of the following*?

Options:

A.

Extend the schedule to reduce costs and resource utilization

B.

Expand the scope and continue the program until return on investment objectives can be met

C.

Recommend cancellation of the program based on performance metrics

D.

Transition the existing program results to the appropriate operational area

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Questions 8

Which requirement does the ICT distribution designer provide to the Mechanical Engineer in charge of the HVAC design for a Telecommunication Space?

Options:

A.

The heat load (BTU (calories/hour) of all equipment installed within the space

B.

Location of the telecommunications own dedicated electrical distribution panel

C.

The quantity and size of HVAC vents needed for the room

D.

Location and size of condensate drain

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Questions 9

An organization must accelerate a product to market. The program manager completes the preliminary program slaps and holds a kick-off meeting Project managers submit their preliminary schedules for review

What should the program manager do next?

Options:

A.

Assign resources lo the schedule and report the revised delivery date to the project managers

B.

Work with the project managers to refine the project schedules and deliverables to align with the program milestones

C.

Revise the project schedules to meet the program schedule and communicate to stakeholders

D.

Integrate the project schedules into the program schedule and report the revised delivery date to the project managers

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Questions 10

A company CEO meets with key customers to learn how they can be better served Alter discovering that some executive team members disagree with each other, the CEO asks the program management office (PWO) to develop a program to better serve key customers based on their strategic importance to the company ' s long-term goals.

What should the program manager do to establish and successfully manage the program ' s direction?

Options:

A.

Create a program strategy to obtain the required funding from the portfolio decision team

B.

Develop and foster relationships with stakeholders to improve communication

C.

Conduct stakeholder interviews to address their concerns and expectations

D.

Identify a list of projects, and then assign them suitable project managers

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Questions 11

The program director of a four-year program, estimated to require 600.000 person-days effort, notices that team morale has decreased over the last three months. The program is at a critical stage with 70% completion through the last phase. A number of defects are found that result in teams working additional hours. The program director requests that the program management office (PMO) gather metrics to monitor the situation

Which of the following metrics should the PMO capture on a monthly basis?

Options:

A.

Billable hours charged to the program, non-billable hours charged to the program, quantity of defects per full-time equivalent (FTE)

B.

Absenteeism rate staff turnover quantity of defects, total hours worked average number of FTEs

C.

Amount of hours spent on rework of software coding retesting, and on non-rework activities

D.

Absenteeism rate staff turnover and leave liability

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Questions 12

What is the MAXIMUM number of work areas served by a single Multiuser Telecommunications Outlet Assembly (MUTOA)?

Options:

A.

5

B.

10

C.

12

D.

18

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Questions 13

During the program execution stage the component project manager responsible for testing estimates that budgeted hours may exceed 200 hours. What should the program manager do?

Options:

A.

Communicate to the program sponsor regarding the additional estimated cost and request a change order

B.

Determine which component protects have excess capacity and rebalance those resources to the project that needs additional hours

C.

Request that the project manager make the team members work additional hours and not bill the protect

D.

Talk with the project manager and find ways to reduce hours in another part of the project

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Questions 14

When designing horizontal pathways, the ICT distribution designer should consider the design ' s ability to (Select two options.)

Options:

A.

handle only the day one needs as the future is unknown.

B.

minimize occupant disruption when horizontal pathways are accessed.

C.

handle at least 3 different cabling media types.

D.

accommodate cabling changes

E.

accommodate at least 50 percent future growth

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Questions 15

What would prevent a program manager from completing program closure once a program has been completed?

Options:

A.

Failure to update the financial management plan

B.

Failure to update the benefits register

C.

Incomplete realization of all program benefits

D.

Failure to obtain program steering committee approval

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Questions 16

A program is near completion and the benefits will be delivered shortly. The program manager prepares to initiate program closeout activities to release the program resources.

Before initiating closeout and releasing the resources, what should the program manager do?

Options:

A.

Review the benefits management plan with the program sponsor

B.

Obtain approval from the sponsor to close the program

C.

Prepare performance evaluations for all program personnel

D.

Prepare performance evaluations for all project personnel

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Questions 17

A program manager is concerned because several change requests in a component project are causing delays to the program ' s work package milestones. There are insufficient skilled resources within the component project to complete both the change requests and the milestone tasks.

What should the program manager do next to address this risk?

Options:

A.

Prioritize which resources are critical to the project based on an impact analysis of the critical change requests and update the program roadmap.

B.

Prioritize which change requests are critical to the project based on an impact analysis, resource only critical change requests until overdue milestones are achieved, and update the risk register

C.

Mandate that no component project change requests will be processed until overdue milestones have been completed and update the risk register to reflect this

D.

Add the lack of skilled resources to facilitate the large number of change requests to the issue log

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Questions 18

When designing a video communications network, which type of video communication link is two-person videoconferencing?

Options:

A.

Point-to-multipoint bidirectional

B.

Point-to-multipoint unidirectional

C.

Unidirectional

D.

PTP unidirectional

E.

PTP bidirectional

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Questions 19

The program manager defines the program objectives, requirements and develops a high-level road map. To ensure program alignment with the enterprise strategic plan the program manager should work with which of the following?

Options:

A.

Program governance board

B.

Program management office

C.

Change control board

D.

Project managers on the program

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Questions 20

Which two of the following apply during a project’s close out process? (Choose two.)

Options:

A.

Communicate discrepancies to responsible parties.

B.

Begin testing of installed infrastructure.

C.

Evaluate the surroundings of the project and report back to the communications distribution professional of these findings.

D.

Hire legal council for representation.

E.

Create schedule for completion of punch list.

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Questions 21

A program manager initiates a new global program to create a higher level of protection for a company ' s intellectual property. The company exhibits a relaxed culture and environment and is intolerant of processes to the point of being considered process-adverse However, the company ' s culture is tolerant of long-term program activities, and provided there is continuous progress on improving the protection of its intellectual property Expectations for rapid progress are low

What should the program manager do next?

Options:

A.

Tailor program sponsor and stakeholder engagement and communications activities to meet the company ' s expectations.

B.

Insist on maintaining a set of tightly controlled stakeholder register and engagement plan documents to meet expectations

C.

Provide detailed information to the most influential program sponsors and stakeholders

D.

Ensure that the component stakeholders have the appropriate level of communications required to meet their needs

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Questions 22

For optical fiber cabling, which of the following test instruments is used to locate and identify any anomalies?

Options:

A.

OTDR

B.

Optical power meter

C.

OLTS

D.

Spectrum analyzer

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Questions 23

The program sponsor returns from a board of directors meeting alter identifying a significant risk to the program schedule. This may Impact the program ' s benefits realization

What should the program manager do next?

Options:

A.

Update the program benefits management plan and risk register

B.

Implement the mitigation plan for the identified risk

C.

Adjust the program scope to avoid the risk

D.

Document the risk and create a mitigation plan

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Questions 24

Which two of the following items should be considered for inclusion in a comprehensive working outline of a SoW? (Select two options.)

Options:

A.

Schedule

B.

Contract administration

C.

Legal matters

D.

Technical considerations

E.

Financial matters

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Questions 25

When designing an underground conduit system, a single bend should be NO MORE THAN ________ degrees.

Options:

A.

45

B.

75

C.

90

D.

120

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Questions 26

When preparing an upfront cost estimate, the ICT distribution designer MUST consider which two of the following fees? (Select two options.)

Options:

A.

Taxes

B.

Permits

C.

Inspection

D.

Licensing

E.

Safety

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Questions 27

The program manager must define the program and understand the organization ' s target market and customer needs. What should the program manager do first?

Options:

A.

Brainstorm with the program team to decide on the definitions of the target market.

B.

Meet with peers to identify the company ' s competitors in the target market

C.

Meet with the project managers to identify the target market

D.

Work with the program sponsor to assess the needs of the target market

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Questions 28

Where would an ICT distribution designer working for a company responding to a RFP expect to find requirements concerning alternative dispute resolution in the scope of work (SOW)?

Options:

A.

It would be expected in the portion of the scope of work (SOW) containing technical considerations.

B.

It would not be expected in the scope of work (SOW).

C.

It would be expected in the section of the scope of work (SOW) containing legal requirements.

D.

It would be expected in the part of the scope of work (SOW) delineating acceptance requirements.

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Questions 29

Company A recently signed a contract with a strategic business partner, Company B, to jointly roll out a new technology Company B is excited about the joint marketing opportunity Company A ' s component Quality Assurance team has expressed concerns to you the program manager, Ural the product is being rolled out prematurely and has identified potential issues with backend support systems. QA, however, assures you that a manual work around is possible, but not ideal Company B requests an enhancement to the new product. In a meeting with Company B, you determine that additional funding will be required and resources allocated and scheduled

What is your MOST appropriate next step?

Options:

A.

Secure funding from another project that was cancelled

B.

Use an integrated change control process

C.

Use the available management reserve

D.

Advise Company B that funding and resources are not available

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Questions 30

A program to implement a company ' s new system is nearing completion and the program manager attempts to close the program However, despite training provided to the operational staff on the new system, there is concern that the defined expected benefits will not be fully realized.

To prevent this concern in the future, which of the following should occur?

Options:

A.

Collaboration with the operational staff to develop the benefits sustainment plan

B.

Communication of the new capabilities " benefits to the operational staff

C.

Development and execution of a benefits transition plan to prepare the operational areas

D.

Identification of the risk in the program risk register and development of a plan to address the risk

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Questions 31

A program manager recognizes that a successful resource being used in project A could also be used in project B. What should the program manager do first to leverage the utilization of this resource?

Options:

A.

Assign project A ' s resource to project B

B.

Reassign the resource to project B after protect A ends

C.

Prioritize the resource to optimize their use across both projects A and B

D.

Mitigate risk by leveraging other resources in project A

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Questions 32

Which two of the following roles do an ICT distribution designer use to ensure a timely and cost-effective telecommunications construction project? (Select two options.)

Options:

A.

Discuss design concerns with inspectors. AHJs, and other stakeholders.

B.

Verify that the overall physical security design complies with the owner expectations.

C.

Assist in the resolution of unforeseen conditions, change orders RFIs and changes to the project ' s critical path.

D.

Ensure the construction materials are stored properly and protected from theft.

E.

Coordinate electrical supply so it is available in advance of the starting of contractor work.

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Questions 33

What is a simplified cone of protection for lightning strikes as it pertains to a structure (building, pole, etc.)?

Options:

A.

43 m (140 ft)

B.

A base diameter equal to the height of the structure

C.

A base radius equal to the height of the structure

D.

50% of the height of the structure in any direction

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Questions 34

The program manager wants to ensure that a program contributes to shareholder value. The program manager should verify alignment with which of the following?

Options:

A.

Program charter

B.

Organizational structures and policies

C.

Organizational strategic objectives

D.

Program governance plan

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Questions 35

When responding to a submittal that has been rejected and/or has comments written by a reviewer, the ICT distribution designer may need to perform which two of the following actions? (Select two options.)

Options:

A.

Request a Change Order from the client for the extra work performed.

B.

Document the reviewer ' s status and/or comments

C.

Review the contract requirements and revise the submittal to comply with these requirements

D.

Request a variance from the contract requirements from the client.

E.

Submit an alternate product in lieu of one that was previously submitted, even if it does not meet all of the contract requirements

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Questions 36

A program manager evaluates conflicting stakeholder demands associated with cost, schedule, and intended benefits. The implementation team has a strong interest in cost and schedule, and a limited interest in the benefits being produced. The client is only focused on benefits.

Which of the following actions should the program manager take?

Options:

A.

Focus on the internal stakeholders to ensure cost and) schedule objectives are achieved

B.

Balance stakeholder needs through the use of trade-offs among the stakeholder groups

C.

Focus on the external stakeholders to ensure the intended benefits are achieved

D.

Conduct a stakeholder meeting to allow everyone to state their priorities

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Questions 37

Program A is dependent upon program B lo complete benefits sustainment for two benefits Program A is on track to meet program benefits However program B ' s program manager has just advised that program B has been closed.

What should program A ' s program manager update and review first with the stakeholders?

Options:

A.

Benefits sustainment plan

B.

Benefits register

C.

Benefits management plan

D.

Benefits transition plan

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Questions 38

A program manager joins a learn to fix a troubled enterprise-wide customer relationship management (CHM) system Analysis indicates that duplicate customer information data is resulting in redundant client information. The program manager accesses the knowledge repository tor similar programs to gather historical data and trends. A corrective action is identified, and a change in process is implemented to regain data integrity

What should the program manager do with the knowledge gained from this activity?

Options:

A.

Include the lessons learned in the weekly program report

B.

Update the communications management plan

C.

Update the lessons learned database

D.

Communicate the corrective action to the program sponsor

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Questions 39

Which two of the following are ADVANTAGES of underground conduit systems? (Select two options.)

Options:

A.

Provide additional physical cable protection

B.

Not adaptable for future facility placement or removal without disturbing the property

C.

Economical over a long life

D.

Require more installation time than aerial or direct-buried installations

E.

Route planning is not as critical as aerial or direct-burial

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Questions 40

A program manager is concerned that a program will be unable to achieve its intended benefits. How should the program manager handle this concern?

Options:

A.

Meet with the program management office (PMO) lo review critical program success factors.

B.

Meet with the component project managers to reallocate resources within the program

C.

Meet with the program stakeholders to determine if a reduction in program scope is acceptable

D.

Meet with the component project managers to perform risk analysis

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Questions 41

After meeting with the program sponsor and stakeholders, the program manager is asked by the sponsor to accelerate the program to replace two legacy financial systems. The legacy systems are at risk of premature failure.

What should the program manager do next?

Options:

A.

Accelerate the projects and components of the program that replace the two legacy systems

B.

Analyze the impact of accelerating the program, and present the pros and cons to the program sponsor

C.

Identify the parts of the program that need to be accelerated and. if it is cost effective and increases benefits realization, implement the change

D.

Create several " what-if " scenarios of alternatives to present to the program sponsor

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Questions 42

In which of the following design phases does the ICT distribution designer perform coordination with stakeholders and other disciplines (e.g.. mechanical, architectural, electrical) to ensure that the design is constructive and that any conflicts are resolved early in the process?

Options:

A.

Concept Design

B.

Design Development (DD)

C.

Schematic Design (SD)

D.

Construction Document (CD)

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Questions 43

You are designing a multi-story dwelling and need to place the CTR ' s. Every floor is not available. What is the alternate spacing for the CTRs?

Options:

A.

Every 2 floors

B.

Every 3 floors

C.

Every 4 floors

D.

Every 5 floors

E.

1st floor and midway up through the height of the building

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Questions 44

In specifying labels and pruned tags that meet Underwriters Laboratories (UL) 969 Standard, marking and labeling systems are provided following the listed metrics. Which two of the following are REQUIRED for the UL standard? (Select two options.)

Options:

A.

Adhesion test

B.

Thickness test

C.

Texture test

D.

Durability test

E.

Visual inspection

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Questions 45

A program manager building the world ' s largest cruise ship is resolving the conflict between the two main sponsors who cannot agree on the number of food and beverage outlets to have onboard. What should the program manager do?

Options:

A.

Finalize the business case and market analysis with the cote program team and present the findings to the chief executive officer for approval

B.

Work with the core program team to conduct a market analysis and make the decision based on the best return on investment

C.

Arrange a meeting with both sponsors and the steering committee to present the market analysis and work through the conflict

D.

Engage the program stakeholders present the market analysis and findings to facilitate the decision on the best option

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Questions 46

When sizing an underground entrance facility, what is the MINIMUM amount of 103 metric designator conduits (4 trade size) that should be specified by the ICT distribution design?

Options:

A.

2 Conduits

B.

3 Conduits

C.

4 Conduits

D.

6 Conduits

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Questions 47

You are designing distribution for a seven unit townhouse with in slab conduits. What is the MINIMUM number of 27 mm (1 in) rigid PVC Type 2 or metallic conduit that is required to satisfy distribution to each unit?

Options:

A.

Three

B.

Four

C.

Five

D.

Seven

E.

Fourteen

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Questions 48

In a program ' s definition phase a program manager in country A is assigned to expand a restaurant chain into country B. communications management plan zThe program manager creates the program team by identifying the required protect management resources

Which of the following represents an initial step needed to evaluate available resources that are aligned with me program ' s needs ' '

Options:

A.

Completing an assessment of skills and competencies

B.

Obtaining resource availability information from the functional managers

C.

Identifying program resource requirements

D.

Creating a program resource management plan

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Questions 49

A company wants to perform a preliminary stakeholder analysis lo assess a new program ' s support. What should the program manager develop ' ?

Options:

A.

Program communications management plan and the stakeholder charter

B.

Responsible accountable consult and inform (RACI) matrix stakeholder list, and escalation process

C.

Stakeholder strengths weaknesses, opportunities and threats (SWOT) analysis

D.

Stakeholder engagement plan, stakeholder register, and stakeholder map

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Questions 50

Using an earth ground resistance tester, what is the recommended MAXIMUM value for resistance between any two points along the entire length of a bonding or grounding conductor (not including the earth electrode system)?

Options:

A.

0.10 ohm

B.

0.25 ohm

C.

0.50 ohm

D.

1 ohm

E.

2 ohms

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Questions 51

AI the beginning of the second year of a five-year strategic cycle, the program management team attends a checkpoint session to review the state of the company ' s strategy During the previous year, the company needed to comply with new government regulations that impacted this strategy.

Based on this information, what should the program manager do?

Options:

A.

Update the program management, benefits management and risk management plans, and modify priorities and inter dependencies

B.

Meet with stakeholders, and modify the program roadmap to comply with the new regulations and ensure strategic alignment

C.

Obtain stakeholder approval to stop or postpone programs that fail to comply with the new regulations, and modify the program roadmap

D.

Review resource capacity and capability, program priorities, and inter dependencies, and create a change request to modify the program roadmap to ensure strategic alignment

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Questions 52

What is used to facilitate MINOR changes to the Project Requirements?

Request lot Information (RFI)

Options:

A.

Punch list

B.

Field order

C.

Change order

D.

Change order request

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Questions 53

What is the MINIMUM lighting requirement for telecommunications spaces?

Options:

A.

50 lux (4.6 foot-candles) of lighting in the horizontal plane and 20 lux (1.9 foot-candles) of lighting in the vertical plane measured at 1 meter (3.28 feet) above the finished floor

B.

200 lux (18.6 foot-candles) of lighting in the horizontal plane and 500 lux (46 foot-candles) of lighting in the vertical plane measured at 1 meter (3.28 feet) above the finished floor

C.

500 lux (46 foot-candles) of lighting in the horizontal plane and 200 lux (18.6 foot-candles) of lighting in the vertical plane measured at 1 meter (3.28 feet) above the finished floor

D.

500 lux (46 foot-candles) of lighting in the horizontal plane and 500 lux (46 foot-candles) of lighting in the vertical plane measured at 1 meter (3.28 feet) above the finished floor

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Questions 54

A utility company manages its capital improvement projects (CIP) using engineers, project managers, and program managers. A new sponsor from the utility company assesses the CIP and decides to reorganize it into a program. They invite seven companies to discuss their approach to monitor and control the program and its constituent protects.

Where should the program manager incorporate this input?

Options:

A.

Program management plan

B.

Stakeholder register

C.

Vendor management matrix

D.

Program risk management plan

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Questions 55

For a cable tray installed within an ER, the RECOMMENDED access headroom is:

Options:

A.

≈ 152 mm (6 in).

B.

≈ 203 mm (8 in).

C.

≈ 254 mm (10 in).

D.

≈ 305 mm (12 in).

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Questions 56

An ICT distribution designer is representing a client during a project execution. What is the designer ' s role in the Vendor and Contractor Coordination?

Options:

A.

Oversee the sequence of the work and ensure that the job proceeds as anticipated in accordance with the project execution schedule

B.

Synchronizes the daily activities of all trades through daily or weekly meetings (depending on project size, complexity, or criticality) with individual trade PMs. Fore people, supervisors and designers as necessary

C.

Holds two critical meetings to begin the project and allow all parties to introduce themselves

The first meeting usually is conducted with the owner and design team, and the second meeting is with the field personnel and subcontractors

D.

lf specific questions arise regarding coordination of the installation with structural, architectural, and site conditions and work between trades, submit RFIs to the GC with appropriate documentation to demonstrate the concern along with the proposed installation.

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Questions 57

A program manager assigns project managers lo five component projects and continues to develop the program team. Which of the following represents the program manager ' s strategy?

Options:

A.

Rotate the responsibility for risk assessment among the program components

B.

Coach the project managers to manage project resources

C.

Cross-train the project managers to share expertise

D.

Prepare the project managers to assume larger roles with more responsibility.

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Questions 58

i program with six projects has been running for three years. The company ' s procurement and contracts department has compiled a qualified seller list. The program manager determines that one of the projects must be outsourced

he program manager will use the qualified seller list to do which of the following?

Options:

A.

Plan a proposal evaluation system

B.

Prepare the program procurement management plan

C.

Perform the required program budget updates

D.

Issue requests for proposals

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Questions 59

A software development program will launch iterative versions of new software called Alpha over two years Following that, a program will be released to the program team and developers to create new software called Beta While the program manager prepares the program closure plan tor Alpha, the program sponsor expresses concern about its support after program closure.

What should the program manager do as part of Alpha ' s program closure plan?

Options:

A.

Execute the transition plan and Include Knowledge transfer to transition Alpha support to operations

B.

Keep the Alpha program open until support is no longer required, then execute program closure

C.

Adjust Alpha ' s exit criteria to ensure its support is included in the Beta program

D.

Document the program closure procedure to ensure that resources are released from Alpha to develop Beta

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Questions 60

In a RFI, an ICT distribution designer instructs the contractor to test all the fibers In a PON Installation. Which of the following testing requirements does the designer include?

Options:

A.

Uni-directional 850 nm and 1300 nm

B.

Bi-directional 850 nm and 1300 nm

C.

Uni-directional 1310 nm and 1550 nm

D.

Bi-directional 1310 nm and 1550 nm

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Questions 61

A new program is comprised of four component projects. The program manager must assign project managers to each of the tour projects. There are eight potential project managers to consider. What should the program manager do before assigning the project managers?

Options:

A.

Determine budgetary constraints related to the project managers ' salaries

B.

Request performance feedback from the project managers ' line managers

C.

Evaluate the project managers ' skills and match them to the needs of the projects

D.

Interview each project manager to determine their career aspirations

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Questions 62

Which type of scheduling chart utilizes predecessor and successor relationships when identifying tasks?

Options:

A.

PERT

B.

Calendar

C.

Milestone

D.

Gantt

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Questions 63

Exhibit:

RCDDv14.1 Question 63

In this future marina layout, assuming that there are fewer than 10 slips being cabled, what would be the pre-cabling guideline to follow for terminal A?

Options:

A.

Installed one or two pair cables from the boat slips to a distribution terminal on the closest point of land.

B.

Place distribution cable onto the dock and terminate in a suitable cabinet or enclosure. Install service drop to each boat slip.

C.

Pre-cable each boat slip during construction.

D.

For security, each install should be terminated in the patch panel/cross-connect at the dockmaster or marina office.

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Questions 64

A company initiates a program to reorganize its sales and production departments. Three production departments are located at the three production plants next to the company ' s headquarters Five regional sales departments are located at different locations around the world.

At this stage of the program, what is the first step?

Options:

A.

Develop a program work breakdown structure

B.

Identify and quantify business benefits of the program

C.

Determine and prioritize the various components of the program

D.

Prepare a program organization chart covering both sales and production

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Questions 65

A software company ' s program manager is conducting closing procedures for a program. At the last steering committee meeting, realized benefits were presented to the program governance board.

What should the program manager do next?

Options:

A.

Begin transitioning program resources, and update the resource and program management plans to reflect the change in the program ' s status

B.

initiate knowledge transfer with the receiving organization, and establish the program integration management plan

C.

Update the financial stakeholder, and contract management plans and archive them in the program information repository

D.

Obtain sponsoring organization approval to begin closeout procedures to transition benefits sustainment to the supporting organization

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Questions 66

The program manager completed the program ' s benefits analysis and planning activities. What will this ensure tor the program?

Options:

A.

Information necessary to establish key benefit performance indicators

B.

A transition plan to facilitate the ongoing realization of benefits

C.

A plan to monitor performance due to operational, financial, and benefits changes

D.

A benefits management plan to guide the work through the remainder of the program

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Questions 67

XYZ Company hires you to make its transitioning procedure more effective in meeting close-out requirements. You review XYZ ' s transitioning procedures to eliminate any that do not belong in the close-out phase.

Which of the following procedures should you removed?

Options:

A.

Managing the transition from the " As-ls " state to the " To-Be " or Target Stale

B.

Reviewing the status of benefits with the stakeholders and program sponsor

C.

Managing any required transition to operations

D.

Documenting lessons learned in the organizational database

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Questions 68

Before working on equipment, what is the FINAL step in the lockout/tagout (LOTO) procedure?

Options:

A.

Verify the equipment controls are in the proper operating position.

B.

Train workers to perform the LOTO process.

C.

Apply appropriate tags both locally and remotely.

D.

Confirm the device is de-energized by proving it will not run when started.

E.

Confirm all unnecessary items have been removed from the area.

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Questions 69

An organization requests that a junior project manager, with no previous experience or training in the industry take over a complex program component. The program component involves senior subject matter experts and has dependencies with other large projects to deliver key benefits to the organization.

How should the junior project manager respond to this request?

Options:

A.

Accept the assignment, identify the skill gaps and request training

B.

Reject the assignment, because of the ethical requirement not to accept work for which the project manager is not qualified

C.

Accept the assignment as a challenge and an opportunity to acquire new skills and seek advice from a senior project manager

D.

Reject the assignment because of fear of failure and resulting negative career impact

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Questions 70

The program manager has a global program with live component projects. The program sponsor wants the management plans, processes/procedures and technology to be uniform across the program. The requirements will create issues and result in increased costs. The program sponsor is new and has imposed these new requirements six months into a three-year program.

What should the program manager do next?

Options:

A.

Accept what the program sponsor requires and implement the changes

B.

Discuss the proposed changes with the stakeholders and project managers, and give the program sponsor Die best option

C.

Respond to the program sponsor if the program sponsor asks about It a second time

D.

Present the risks and benefits of the changes to the program sponsor

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Questions 71

Exhibit:

RCDDv14.1 Question 71

A pay telephone using coins needs to be installed in a public area. In the specifications, it is required that the telephone shall meet the ADA (Americans with Disability Act) requirement for side reach using a wheelchair. What will be the maximum reachable height or the value of " X " ?

Options:

A.

760 mm (30 in)

B.

864 mm (34 in)

C.

1170 mm (46 in)

D.

1220 mm (48 in)

E.

1370 mm (54 in)

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Questions 72

Stakeholders make ad-hoc requests on a routine basis. This causes duplication of reporting and communication gaps that affect the program ' s performance

To resolve this situation, which of the following must go through critical review and change " ?

Options:

A.

Program Benefits Management domain

B.

Stakeholder communications requirements

C.

Program communications report

D.

Program communications management plan

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Questions 73

What is the MAXIMUM length of continuous conduit allowed before a pull point or pull box needs to be installed?

Options:

A.

≈15.20 m (50 ft)

B.

≈22.90 m (75 ft)

C.

≈30.50 m (100 ft)

D.

≈45.70 m (150 ft)

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Questions 74

The program manager plans to address a negative cost variance generating a red flag in the program management status report. What should the program manager do?

Options:

A.

Contact the project sponsors to present the details, impacts, and possible corrective actions regarding the negative cost variance

B.

Gather all the details, analyze impacts, determine corrective actions and present the findings to the governance board for direction

C.

Work with program sponsor to compile impact analysis data to obtain additional funding for the program

D.

Ask the program team to compile all details, analyze impacts, determine corrective actions and present to the governance board for direction

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Questions 75

The ICT distribution designer is hired to design a Telecommunications Room on the third floor of a building. The size of the floor is 20 m by 26 m (92 x 85 It). What is to be the MINIMUM size of the TR?

Options:

A.

Shallow Room, no minimum room size

B.

=3 m (10 ft) by = 2.40 m (8 ft)

C.

=3 m (10 ft) by =2.74 m (9 ft)

D.

=3 m (10 ft) by =3.40 m (11 ft)

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Questions 76

Which type of protection for electrical power stations provide isolation against a rise in potential of station ground and also provide drainage protection against longitudinally-induced voltages?

Options:

A.

Isolating transformers

B.

Neutralizing transformers

C.

Mutual drainage reactors

D.

Unit-type neutralizing transformers

E.

2-winding neutralizing transformers

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Questions 77

You are designing a system requiring the transmission of data. Your system must perform higher than ________ kHz in order to do so.

Options:

A.

4

B.

8

C.

10

D.

16

E.

32

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Questions 78

For a cost estimate, an ICT distribution designer should produce a document listing each task with a cost placed beside them. The type of document used is a

Options:

A.

SoW.

B.

spare ad sheet

C.

worksheet

D.

database

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Questions 79

The customer of a three-year program does not want to receive any intermediate details on the program. The program appears to be in trouble and the customer is concerned about a new system ' s cost. The program manager has provided monthly performance reports throughout the program ' s lite cycle.

Which of the following would the customer be interested in reviewing?

Options:

A.

Estimate to complete

B.

Estimate at completion

C.

Original cost baseline

D.

Cost performance index

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Questions 80

To accommodate telephone, data, CATV, security and multimedia, a MINIMUM of ________ strands of optical fiber auxiliary disconnect outlet (ADO) cable should be provided.

Options:

A.

Two

B.

Four

C.

Five

D.

Six

E.

Eight

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Questions 81

A program is midway through the program delivery phase when a key stakeholder asks if the program is meeting its defined objectives.

How should the program manager demonstrate the program ' s progress " ?

Options:

A.

Define the key performance indicators (KPIs) for the program ' s outcome

B.

Invite the key stakeholder to review the program charter and the program objectives

C.

Provide additional program performance reports to the key stakeholder

D.

Maintain the benefits register and provide it to the key stakeholder

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Questions 82

A voice over IP network that converges voice capabilities with softphones. Video communications, instant messaging is referred to as

Options:

A.

Ethernet network communications

B.

unified communications.

C.

mesh communications services

D.

converged communications

E.

unified fabric architecture

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Questions 83

Which two of the following components are included in a backbone distribution system (BDS)? (Choose two.)

Options:

A.

Work area outlets

B.

Telecommunications enclosures

C.

Equipment Cord

D.

Equipment rooms

E.

Horizontal Cable

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Questions 84

An RFQ usually provides more detail than RFP in selection material such as

Options:

A.

delivery date

B.

color

C.

make

D.

mounting option

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Questions 85

A program to implement a new payroll processing system at a healthcare company is nearing completion and is under budget. What should the program manager do next?

Options:

A.

Request permission from the program governance board to initiate program closure activities

B.

Present additional opportunities to the program sponsor

C.

Apply the remaining budget to operational activities

D.

Apply the remaining budget to deferred enhancement requests

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Questions 86

When designing for horizontal pathways in an environment that requires fire-stopping for penetrating a rated wall, what is the MAXIMUM till ratio for telecommunications cabling in a cable tray?

Options:

A.

20 percent

B.

40 percent

C.

50 percent

D.

There is no fill ratio for cable tray

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Questions 87

A large automaker begins a program to create the next-generation car. As the program team is composed, key stakeholders are identified

Key stakeholders for the program should include which of the following?

Options:

A.

Potential customers, government regulatory agencies, and competitors

B.

Project management office (PMO), third-party contractors, and agents

C.

Local car dealers, factory workers, and corporate officers

D.

Vice president of logistics, potential customers, and corporate executives

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Questions 88

A company is building a global monitoring network in 40 countries. The program completes the planning phase and a review is conducted of the program components ' strategic alignment with the intended program and company goals. The review identifies issues that should be resolved to improve program progress. One of the issues identified is the lack of incorporation of both software and configuration management tools

Which of the following must be addressed?

Options:

A.

Program performance monitoring and controlling

B.

Program management information system (PMIS)

C.

Program delivery management

D.

Program roadmap

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Questions 89

Based on the estimated work area size, what is the MAXIMUM number of work areas that a telecommunications enclosure shall serve?

Options:

A.

20

B.

26

C.

32

D.

36

E.

40

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Questions 90

A program is completed and the expected benefits are realized Before executing the transition and closing of the program, what should the program manager do?

Options:

A.

Create a final program report.

B.

Archive documents and lessons learned

C.

Obtain approval from the program governance board to initiate program closure activities

D.

Perform administrative and program management information system (PMIS) closure activities.

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Questions 91

A program manager notices that one project manager tends to withdraw during important team discussions to avoid conflict. What technique could the program manager use to gam more input from this project manager?

Options:

A.

Institute an incentive program to create competition among the team members.

B.

Make the project manager share an office with a more assertive team member

C.

Solicit ideas from each team member individually, giving each person a chance to express their opinions

D.

Create an online message board so team members can see and respond to everyone ' s ideas

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Questions 92

Telecommunications systems typically combine multiple digital data streams into one data stream. What is this process called?

Options:

A.

Time division multiplexing (TDM)

B.

Wave division multiplexing (WDM)

C.

Coarse wave time division multiplexing (CWTDM)

D.

Coarse wave division multiplexing (CWDM)

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Questions 93

During program execution, how does a program manager ensure that benefits are being realized in accordance with program governance*?

Options:

A.

By reviewing the benefits management plan

B.

By updating the benefits register

C.

By conducting benefits analysis and planning

D.

By reviewing the program business case

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Questions 94

An insurance company launches a program to consolidate the multiple systems used by its agents This program will benefit stakeholders by offering efficient policy administration processes, improved customer service and the ability to grow market share However, since the new program will also introduce new policies and pricing controls, some stakeholders are opposed to its implementation

To obtain consensus among stakeholders, what should the program manager do?

Options:

A.

Ensure that the program considers organizational change management and outreach efforts to help convey program benefits

B.

Identify stakeholders who are opposed to the program, and present them with the value of the program ' s benefits

C.

Create focus groups representing different types of stakeholders and then meet with them at the program planning stage to hear their concerns

D.

Ask the program sponsor to be the interface with stakeholders for all future communications

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Questions 95

In a design type Scope of Work (SoW) the ICT distribution designer is responsible for providing

Options:

A.

stakeholder requirements

B.

a safety plan

C.

a user needs analysis

D.

specific products and materials

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Questions 96

A program sponsor is concerned about the status of high-priority risks and budget variances. The program manager should refer lo which of the following?

Options:

A.

Program status dashboard

B.

Program management plan

C.

Program performance report

D.

Program management information system (PMIS)

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Exam Code: RCDDv14.1
Exam Name: BICSI Registered Communications Distribution Designer – RCDDv14.1
Last Update: May 18, 2026
Questions: 320

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