MS-721 Collaboration Communications Systems Engineer Questions and Answers

Your company uses configuration profiles to manage Microsoft Teams-certified IP phones. The Standard configuration profile is applied to the IP phones.

The help desk receives reports that several user phones fail to lock automatically after the timeout period.

You need to verify whether the configuration profile is applied to the problematic phones.

Solution: From Devices in the Microsoft Teams admin center, you select IP Phones, find the reported phones, and review the Configuration profile column.

Does this meet the goal?

You have a Teams Phone deployment that contains two sites named Sit1 and Site2. Each site has a Session Border Controller (SBC).

You have a user named User1.

User1 relocates from Site1 to Site2 and is assigned a new phone number.

You need to change a policy assigned to User1 to ensure that the SBC at Site2 is used when the user makes outbound calls.

What should you change?

Your company uses configuration profiles to manage Microsoft Teams-certified IP phones. The Standard configuration profile is applied to the IP phones.

The help desk receives reports that several user phones fail to lock automatically after the timeout period.

You need to verify whether the configuration profile is applied to the problematic phones.

Solution: From Devices in the Microsoft Teams admin center, you locate each affected phone and review the settings on the Details tab.

Does this meet the goal?

You have a Microsoft Teams Phone deployment

You assign a Microsoft 365 E5 license lo a user named User1.

You need to enable User1 for Direct Routing.

Which PowerShell cmdlet should you run?

Your company has a Microsoft Teams Phor>e deployment.

The company has a direct inward dial (DID) phone number range of +14035554300 to +14035554329.

Phone numbers +14035554310 to +14035554325 are assigned to Teams users, auto attendants, and call queues.

You need to ensure that when an unassigned number is dialed, the caller is forwarded to a call queue named Reception.

Which three actions should you perform? Each correct answer presents a part of the solution.

NOTE: Each correct selection is worth one point.

You have a Microsoft Teams Phone deployment that has 10 offices. Each office has a Session Border Controller (SBC).

A user reports that she can make internal calls by using the dial pad, but cannot use the dial pad to make external calls.

What is a possible cause of the issue?

Your company has an on-premises deployment of Microsoft Skype for Business Server 2015 with CU8 that Is configured for hybrid connectivity

You are migrating to Microsoft Teams Phone. A Direct Routing trunk is used for PSTN connectivity. The company requires that phone number assortments be performed in Active Directory.

You plan to create a call queue that will service users both on-premises and in the cloud.

You need to create and assign a resource account for the call queue. The call queue must be able to teach users regardless of which platform they are on.

Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

You have a Microsoft 365 E5 subscription that uses Microsoft Teams.

You two users that have event group responsibilities as shown in the following.

You need to migrate the dial-in toll number to Teams meetings.

What should you do first?

You need to change the meeting entry notifications to play a tone instead of each attendee’s recorded name.

What should you configure in the Microsoft Teams admin center?

You have a Microsoft Teams Phone deployment.

You need to create two call queues named CQ1 and CQ2. The solution must meet the following requirements:

CQ1 must balance incoming calls so that each call agent receives the same number of calls

Calls received by CQ2 must ring all call agents simultaneously

What should you configure for each requirement? To answer, drag the appropriate routing methods to the correct requirements. Each routing method may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

Your company has offices in 10 countries. The company has a tenant dial plan configured for each country.

The company recently opened an office in a new country.

You need to create a new tenant dial plan that meets the unique dialing requirements of the new country.

What should you do?

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

You need to create a new call queue to route calls to support agents. The support agents must be able to see their call queue history and the shared transcribed voicemail. The solution must minimize administrative effort.

Solution: You configure group call pickup for the call queue.

Does this meet the goal?

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

Your company uses Microsoft Teams Calling Plans.

The company acquires a small development team. Currently, users on the team have their own direct inward dial (DID) numbers that have PSTN capabilities.

You migrate the users to Teams.

You need to ensure that the users have phone numbers.

Solution: You run the New-CsHybridTelephoneNumber cmdlet.

Does this meet the goal?

You need to validate the limited pilot based on the technical requirements.

What should you use?

You need to configure a toll-free dial in bridge for Teams meetings. The solution must meet the technical requirements.

Which three prerequisites must be met before you can assign the toll-free bridge to Teams meeting organizers? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

You need to troubleshoot the issues reported by the New York and London office users.

What should you use for each office? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

You need to recommend a PSTN solution for the Teams Phone deployment at the retail sites. The solution must meet the technical requirements.

What should you include in the recommendation?

You need to connect the analog intercoms to Teams Phone.

Which two actions should you perform? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

You need to assign a phone number to User1 to meet the technical requirements.

How should you complete the command? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

You are replacing the on-site PBX at the Georgia warehouse with Teams.

You need to maintain the functionality of the PBX after migrating to Teams.

Which sequence of steps should you perform? To answer, drag the appropriate steps to the correct locations. Each step may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

You need to implement the planned changes for the boardrooms and huddle spaces. The solution must meet the technical requirements. Which type of endpoint should you use for each location? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

You need to implement the planned changes for the lunchroom device in the Toronto office.

What should you use?

You need to implement the planned change for the Intelligent Speaker in the Rome office.

Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

You are evaluating the implementation of the technical requirements for the sales team.

After the implementation of the requirements, which meeting feature will the sales team be able to use during Teams meetings?

You need to implement the planned changes for the +14165555555 reception area number. You create a new call queue.

Which three actions should you perform in sequence next? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

You need to assign a license to users to meet the technical requirements.

How should you complete the PowerShell script? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

You need to ensure that numbers dialed from the Melbourne warehouse conform to the dialing rules of the phone earner. How should you complete the command? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

You need to recommend a solution for the new United Kingdom retail site. The solution must meet the technical requirements. Which three actions should you include in the recommendation? Each correct answer presents part of the solution. NOTE Each correct selection is worth one point.

You are configuring the new call queue to replace the response group.

Which setting should you disable to ensure that the agents can receive calls from the call queue?