MS-740 Troubleshooting Microsoft Teams Questions and Answers

You need to configure team settings specific to all departments' needs.

What should you do?

You need to provide the correct statements to User1.

Which two statements are correct? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

A company uses Microsoft Teams.

The company defines the following normalization rule:

Use the drop-down menus to select the answer choice that answers each question based on the information presented in the graphic. NOTE: Each correct selection is worth one point.

You need to resolve the issue reported by User4.

How should you resolve the issue? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

You need to resolve the chat notification issue.

Which three actions should you perform? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

You need to identify the root cause of the issue that was reported by User6.

What is the cause of the issue?

You need to recommend a solution for configuring the the environment to meet the requirements for the Project NextGenApp channel. Which actions should you recommend? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

You need to resolve the issue reported by User2.

What ate two possible ways to achieve the goal? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

You need to resolve the issue reported by User5. Which PowerShell command should you run?

A company has a Microsoft 365 subscription. All users have devices that run Windows 10. Microsoft Teams is installed on all devices.

A user reports the following issues:

• The user loses their Teams connection during screen sharing.
• The Microsoft Teams app crashes randomly and restarts automatically.

You need to view the appropriate logs to troubleshoot the issues.

What should you do?

You need to recommend a solution for configuring security for sales interns.

Which two PowerShell commands can the company use to achieve the goal? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

A)

B)

C)

D)

Contoso uses Microsoft Teams. Contoso implements Active Directory Federation Services (ADFS). Employees receive the following error message when signing in from the internal network: "error code – 4c7’’.

You need to resolve the issue. What should you do?

You are managing the Teams environment for a tenant with Microsoft Cloud App Security (MCAS) enabled. All users of the tenant can share and download files via Microsoft Teams person-to-person (P2P) private chat.

User1 can share files but when trying to download files shared by colleagues, the notification The files didn't download. appears in the bottom right corner of the screen.

You need to determine the cause of this issue.

What is the cause of this issue?

You are managing a Microsoft Teams environment.

Users report the following audio quality issues:

• Voices sound robotic or are garbled.
• Attendees cannot hear other participants well or at all.

You need to troubleshoot the issues.

What should you do? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

You manage the Teams environment for a company. The company wants to allow their employees to chat with users from another tenant. The other tenant uses Skype for Business.

You add the other company's domain to your federated list. This action does not resolve the issue.

You need to configure the system.

What DNS record should you use?

An organization has E5 licenses without audio conferencing.

When a user sends a chat message from the Microsoft Teams desktop app the messages are not delivered to recipients. When the user sends a chat message by using the Teams mobile app the messages are delivered.

You need to resolve the issue.

Which three actions should you perform? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

A company configures IP address 10.3.0.0 as the Location Information Service subnet.

The Microsoft Teams client does not display the emergency address for a user. You confirm that the user has a correctly assigned and validated E911 address that includes geo-coordinates.

You observe the following record in the Teams log:

You need to identify the root cause of the issue.

Which segment of the Teams log record identifies the cause of the issue?

A company has a Microsoft Teams environment. The sales department and the support department set up teams with standard channels.

Users from the sales department report that the Files tab in one of the channels is not accessible.

The following message displays:

Item might not exist or is no longer available.

You need to identify and resolve the issue.

What should you do?

A company uses Microsoft Teams.

You need to configure email channel settings for the company.

Where should you perform each task? To answer, drag the appropriate locations to the correct requirement. Each location may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

You manage the Microsoft Teams environment for a company.

You need to configure the system to ensure that users can view data from an external app within a Teams channel.

Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.