OmniStudio-Developer Salesforce Certified OmniStudio Developer (SP25) Questions and Answers

From OmniStudio Best Practices for Modular Script Design, OmniScript Actions are the preferred mechanism to invoke another OmniScript within a parent OmniScript. This approach enables reusability and modularization, especially when a function (like updating billing information) is common across many interactions.

A. OmniScript Action – This is the correct and standard method for embedding or launching one OmniScript from another. It allows developers to reuse common scripts without duplicating logic.

Incorrect Options:

B. Custom Action requires custom Apex or LWC development, which is unnecessary for this use case.

C. Lightning Action is typically used to invoke OmniScripts from Lightning pages, not within OmniScripts themselves.

The FlexCard Player component is used to display FlexCards in a community page. The developer needs to add the FlexCard’s API name to the FlexCard Player component to configure the FlexCard for deployment in a community.

The correct answer is Option B, which shows a FlexCard with a header, a body, and a footer. The header contains the title and the icon of the FlexCard. The body contains a Data table element that displays the records from the parent FlexCard. The footer contains a navigation Action that invokes an OmniScript. Option A is incorrect because it shows a FlexCard with only a header and a body, and no footer.

Versioning a FlexCard allows the developer to make changes to the FlexCard without affecting the existing instances of the FlexCard. The developer can choose to update all instances of the FlexCard with the new version or keep them as they are. This is useful when the changes are minor and do not affect the functionality or layout of the FlexCard. Cloning a FlexCard creates a copy of the FlexCard with a new name and ID. The developer can make changes to the cloned FlexCard without affecting the original FlexCard. This is useful when the changes are major and require a different configuration or design of the FlexCard1. In this case, since all instances of the FlexCard must be updated with the changes, versioning is the best course of action.

The input JSON paths In the DataRaptor Load must match the JSON from the OmniScript, otherwise the data will not be mapped correctly to the Salesforce fields. ContextId must be spelled correctly in the merge code that passes the Recordld to the DataRaptor, otherwise the DataRaptor will not be able to identify which record to update. The fields that are not updated are not necessarily read only in Salesforce, as they could be editable by other means. In the DataRaptor Load, in the Preview tab, the Record is from the wrong record type has no effect on updating data in Salesforce, as it is only used for testing purposes.

 According to the OmniScript Data JSON page, the OmniScript structure JSON defines the data elements and their properties that are used in an OmniScript. The exhibit shows an OmniScript structure JSON with three elements: Step, Block, and Telephone. The Step element is an empty object, the Block element is an object with two properties: Text and Telephone, and the Telephone element is a string. Therefore, the JSON code that correctly represents the step in the OmniScript Structure panel shown is option C, which has the following structure:

The other options have different structures that do not match the OmniScript structure shown. Therefore, the correct answer is C.

According to the Troubleshoot Flow Errors page, one way to troubleshoot errors is to “check the debug logs for the community”. Another way is to use the Action Debugger tool, which “lets you test and debug actions in OmniStudio”. 

According to the Integration Procedure Actions page, “To pass data from a Set Values action to a DataRaptor action, add the Set Values action name to the Additional Input field of the DataRaptor action.” 

Cloning an Integration Procedure creates a copy of it that can be modified and used independently from the original one. This is useful when the new Integration Procedure has a different purpose or functionality than the original one

According to the DataRaptor Load Overview page, a Linked Mapping is used to “create or update multiple records in different objects that are related by lookup fields”.

In OmniScripts, if you need to apply a function (like COUNTIF) to dynamic data and show the result immediately, the Formula element is the correct choice.

B. Formula element – The Formula element supports real-time calculation using OmniStudio expression functions (like COUNTIF, SUM, etc.) and updates values instantly on the screen without the need for server calls.

Incorrect Options:

A. Set Values element is used to set static or conditional values but doesn’t support formula evaluation.

C. Range element is used for value comparisons and conditions, not for calculations.

In OmniStudio Integration Procedures, when you want to reference the output of an element in a nested block (e.g., for use in a Remote Action or another step), you must use dot notation that mirrors the block structure hierarchy.

In the exhibit:

Action1 is nested inside:

BlockB, which is nested inside:

BlockA

Therefore, the correct Send JSON Path to access the result of Action1 is:

CopyEdit

BlockA.BlockB.Action1

This format complies with the standard output reference syntax in Integration Procedures, which follows the pattern:

php-template

CopyEdit

..

Incorrect Options:

B. BlockA:BlockB:Action1 – Uses colons instead of dots. This is invalid syntax in JSON path resolution within Integration Procedures.

C. Action1:BlockB:BlockA – Incorrect order and invalid separators.

D. Action1.BlockB.BlockA – Incorrect order (reversed path).

The Timeout property on the HTTP Action in the Integration Procedure specifies how long to wait for a response from the external system before throwing an error. The Chain On Step checkbox on the HTTP Action in the Integration Procedure indicates that the next action should be executed only if the current action is successful. These two configurations should be used to implement the call to the external system given its known performance issues. 

The PREVIEW tab in OmniScript allows the developer to test the DataRaptor Extract by providing a record ID and viewing the output data. This is a quick and easy way to troubleshoot whether the DataRaptor Extract is retrieving data correctly.

OmniStudio best practices dictate that versioning is used when enhancements are required within the same logical flow, while cloning is preferred when the new flow is functionally different and used separately.

B. The new Integration Procedure will be used independently – Correct. Cloning creates an entirely new IP definition, ideal for building a similar but standalone process, rather than altering behavior for an existing process.

Incorrect Options:

A. Using a Cache Block is unrelated to cloning vs. versioning.

C. Replacing stub data does not require cloning; could be done in a version.

D. Chainability does not influence whether you should clone or version.

A DataRaptor Load Action can be used to retrieve data from a Salesforce object by specifying the object name, fields, and filter criteria. A Lookup Input Element can be used to retrieve data from a Salesforce object by allowing the user to search for a record using a lookup field

A DocuSign Envelope Action can be used to create and send a document for signature using a DocuSign template. The developer can specify the template ID, recipient details, and prefill data in the action configuration

Functions like CONCAT, DATEDIFF, and IF are supported in value fields where expressions can be parsed at runtime.

B. In a Set Values Action in a Value field – Correct. The Set Values element supports expression functions in its Value field, allowing for real-time evaluation during IP execution.

C. In a Data Mapper Action in an Input Parameters value field – Correct. Input Parameters to DataRaptors in Integration Procedures can use expression logic to dynamically compute and pass values.

Incorrect Options:

A. Output JSON Path in DataRaptor is for structural mapping, not function execution.

D. Remote Action Output fields typically receive data, not compute it.

 The correct syntax for passing all of the parent FlexCard’s records to a child FlexCard is {Records}, which represents an array of records. The other options are incorrect because they either use an invalid syntax or refer to a single record instead of an array of records.

The Node field for the parent FlexCard should be set to {Records}, which is an array of all the records retrieved by the parent FlexCard data source. This will allow the child FlexCard to access the records and display them in a DataTable.

According to the DataRaptor Transform Overview page, a DataRaptor Transform can be used to “pre-populate data in PDFs used by OmniScripts”.

The Id Field for Actions in the FlexCard specifies which field from the FlexCard data source will be used as the record ID for the OmniScript. If this field is blank, the OmniScript will not receive any record ID and will not be able to retrieve any Salesforce data. In the DataRaptor Extract Action, the Input Parameters Filter Value determines how to filter the data based on the record ID. If this value is misspelled, the DataRaptor Extract will not be able to match the record ID and will not return any data.

According to the OmniStudio Developer Guide, “DataRaptor Transform actions can convert JSON to XML and vice versa.” Therefore, the correct answer is C.

The JSON data structure in option C supports the card layout and follows best practices. It has a list of objects, each representing a product, with the properties “ProductCode”, “ProductName”, “ProductDescription”, and “ProductPrice”. These properties match the fields in the card layout. The JSON data structure also follows the naming convention of using camel case for property names. The JSON data structures in options A and B do not match the fields in the card layout and do not follow the naming convention.

According to the Integration Procedure Actions page, a Calculation Action can be used to “call a Calculation Procedure that performs calculations on input data” and a Matrix Action can be used to “call a Calculation Matrix that performs calculations on input data”. 

The merge code syntax for accessing a node from an Integration Procedure output is {{ProcedureName:NodeName}}. In this case, the ProcedureName is HTTPGetCaseDetails and the NodeName is CaseData. The % sign is used for single-value merge codes, not node merge codes. The $ sign is used for variables, not merge codes.

The Expression Set component in OmniStudio allows developers to perform calculations using steps such as Aggregation, Calculation, and Sub Expression.

C. Add an Aggregation Step as SUM(BasePrice) – This is correct. Aggregation steps are specifically designed to perform functions like SUM, AVG, COUNT, MIN, MAX over collections (arrays) of data. In this use case, summing the entire BasePrice array is best handled using an Aggregation Step.

Incorrect Options:

A. Sub Expression Step is used to combine or manipulate previously calculated values, not to aggregate across an array.

B. Calculation Step is used for row-level calculations, not aggregation across multiple rows.