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Pardot-Specialist Salesforce Certified Pardot Specialist (WI24) Questions and Answers

Questions 4

LenoxSoft wants to create a Pardot landing page that matches the exact look and feel of their website. Which method would produce the closest results?

Options:

A.

Use a stock layout provided in Pardot

B.

Use above form and below form content to create the layout

C.

Embed the campaign tracking code on their website

D.

Import layout using a URL from their website

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Questions 5

Which two list types could be used as a recipient list on a list email send? Choose 2 answers

Options:

A.

Archived list

B.

Static list

C.

Test list

D.

Dynamic list

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Questions 6

What does Pardot use to track HTML email opens?

Options:

A.

A tracking link is used as soon as a prospect clicks to open the email.

B.

A tracking pixel loads on HTML emails when images are downloaded.

C.

Opens are only tracked if a link is clicked; otherwise they are NOT tracked.

D.

A tracking pixel loads on text emails when images are downloaded.

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Questions 7

What information can you access on the Prospect List?

Options:

A.

Prospect ' s Name

B.

Prospect ' s Email Address

C.

Prospect ' s Title

D.

Prospect ' s Company

E.

Prospect ' s Grade

F.

Prospect ' s Score

G.

Date of when prospect converted from a visitor

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Questions 8

The marketing team thoroughly test emails before sending them. This includes being able to view the links and variable tags as prospects will see them.

Which Pardot feature of email flow could be used to run these tests?

Options:

A.

Create a static list of approved users to use as the recipient list in the sending tab.

B.

Create a dynamic list of approved users to use as the recipient list in the sending tab.

C.

Create a test list of approved users to use in the testing tab of the email flow.

D.

Create a one-off email test send by entering an email address in the Send to Individual Emails section of the testing tab.

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Questions 9

A form is used to capture prospect data for a yearly conference. The form needs to add prospects to a list after the submit, but it should not retroactively apply actions to prospects that have already filled out the form.

What automation tool would effectively achieve this goal?

Options:

A.

Use a segmentation rule to add prospects to a list

B.

Use a dynamic list to add prospects to a list

C.

Use a completion action to add prospects to a list

D.

Use an automation rule to add prospects to a list

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Questions 10

What feature In Salesforce can be enabled to show landing page engagement data on a Salesforce Campaign page layout?

Options:

A.

Advanced Dynamic Content

B.

Pardot Activities Visualforce page

C.

Engagement History

D.

B2B Marketing Analytics

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Questions 11

Which list email report metric represents the total number of emails minus hard and soft bounces?

Options:

A.

Total Opt Outs

B.

Total Sent

C.

Total Queued

D.

Total Delivered

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Questions 12

What must be created in order to send an autoresponder?

Options:

A.

Test email

B.

One-to-one email

C.

Email template

D.

List email

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Questions 13

What is the limit of social posting connectors you can create in your Pardot account?

Options:

A.

Five accounts per platform

B.

One account per user role, per platform

C.

There is no limit of accounts per platform

D.

One account per platform

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Questions 14

Administrators can reset passwords for users

Options:

A.

True

B.

False

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Questions 15

What does Pardot set on visitors ' browsers to track their activities?

Options:

A.

UTM Parameters

B.

Tracking Pixels

C.

Cookies

D.

Google Analytics Tracking Code

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Questions 16

Can you tie multiple Salesforce accounts to one Pardot account?

Options:

A.

Yes, you can have up to 2 Salesforce accounts linked to one Pardot account.

B.

No, you can only have one Salesforce connector at a time.

C.

Yes, but you would need to contact Pardot Support to enable the feature for you.

D.

Yes, but it ' s only available to customers with the Pro Edition

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Questions 17

What happens if a prospect is removed from a drip program and later added back?

Options:

A.

They will start the drip campaign again.

B.

Prospects can ' t be added to drip campaigns after they have been removed.

C.

They will skip the first step and move to the second step.

D.

They will resume the drip where they left off

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Questions 18

What is a good way in Salesforce to verify that a record is syncing to a prospect in Pardot?

Options:

A.

The Pardot sync checkbox is checked

B.

The first and last name fields are not empty

C.

The Pardot URL field is not empty

D.

The lead/contact URL in Salesforce contains " Pardot "

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Questions 19

Creating or marking an opportunity as lost will result in the change of a prospect ' s score

Options:

A.

True

B.

False

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Questions 20

A Pardot form is placed onto a Pardot landing page to register prospects for an upcoming tradeshow. A Pardot administrator wants to know how many unique submissions they have so far.

Which report should they check to see the number of unique submissions for the form on the landing page?

Options:

A.

Form handler report

B.

Event report

C.

Form report

D.

Landing page report

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Questions 21

What is the fastest way for an Administrator to create a one-time of prospects who match specific criteria?

Options:

A.

Use a dynamic list.

B.

Use a completion action.

C.

Use an automation rule.

D.

Use a segmentation rule.

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Questions 22

On which two types of domains does Pardot set cookies? (Choose two answers.)

Options:

A.

Pardot domains

B.

Tracker domains

C.

Mobile domains

D.

Social media domains

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Questions 23

How can a visitor convert to a prospect?

Options:

A.

Viewing an embedded form

B.

Visiting a tracked website

C.

Submitting a form on a landing page

D.

Receiving a marketing email

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Questions 24

LenoxSoft enabled the " Always Display Form After Submission " setting on their Pardot form.

What would be the expected behavior if a prospect refreshes the page after initially submitting the form?

Options:

A.

The prospect would receive an error message.

B.

The form would be displayed on the page once again.

C.

The prospect would be redirected to a thank-you page.

D.

The thank-you content would continue to be shown.

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Questions 25

What is the process to add a prospect who visits a pricing page to a list?

Options:

A.

Create a page action

B.

Create a segmentation rule

C.

Use a Tag

D.

Create an automation rule

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Questions 26

LenoxSoft would like to implement a re-engagement program for prospects who are no longer active on their website.

How should a Pardot marketer design an engagement program focused on providing exclusive offers and content to re-engage prospects?

Choose one answer

Options:

A.

Create an automation rule that adds prospects to a list with the criteria Prospect time :: last activity :: greater than :: 180 days ago. Add the list as the recipient list to an engagement program that leads re-engaged prospects to a promotional offer.

B.

Create a dynamic list that matches prospects with the criteria Prospect time :: last activity :: greater than :: 180 days ago. Add the list as the recipient list to an engagement program that leads re-engaged prospects to a promotional offer.

C.

Create a segmentation list that matches prospects with the criteria Prospect time :: last activity :: greater than :: 180 days ago. Schedule a list email that includes a promotional offer to autosend every Friday going forward to re-engage prospects.

D.

Create a dynamic list that matches prospects with the criteria Prospect time :: last activity :: greater than :: 180 days ago. Schedule a list email that includes a promotional offer to autosend every Friday going forward to re-engage prospects

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Questions 27

Which adheres most closely to email sending best practices?

Options:

A.

When possible, send emails on Monday mornings in order to stay top of mind throughout the week.

B.

Establish a consistent, predictable cadence for your email communications.

C.

Send plain text only emails in order to increase engagement rates.

D.

Make sure that all emails have a high image-to-text ratio.

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Questions 28

There are a number of unassigned prospects in the Lenoxsoft database that have NOT been active in more than 60 days. An automation rule is set to assign prospects once they reach a score of 100.

What automatic workflow can be created to prevent them from getting assigned?

Options:

A.

Create an automation rule based on the prospects time to adjust their score to 0 if they haven’t been active in 60 days.

B.

Create a dynamic list based on the prospects time to adjust their score to 0 if they haven’t been active in 60 days.

C.

Create a completion action based on the prospects time to adjust their score to 0 if they haven’t been active in 60 days.

D.

Create a segmentation rule based on the prospects time to adjust their score to 0 if they haven’t been active in 60 days.

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Questions 29

Which is NOT a way to assign a custom role to a user?

Options:

A.

Edit an existing Default Role, and it will automatically convert to a Custom Role.

B.

Assign new users to a previously created Custom Roles during the import process.

C.

Add a batch of existing users to a Custom Role using table actions

D.

Add a user to a Custom Role directly from their User Record.

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Questions 30

A user wants to increase a prospect ' s score an additional five points every time a specific form is completed. The score increase should occur upon form submission.

What automation tool should be used to accomplish this?

Options:

A.

Engagement studio

B.

Completion action

C.

Custom redirect

D.

Segmentation rule

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Questions 31

A new Lead record is created in Salesforce without an automatically email address and the Salesforce connector is set to automatically create prospects In Pardot.

What action will occur in Pardot?

Options:

A.

A new visitor record will be created.

B.

A new Account will be created.

C.

No new record will be created.

D.

A new prospect record will be created.

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Questions 32

What is the expected behavior if an automation rule is NOT set to repeat?

Options:

A.

The prospect can match the criteria multiple times and the action runs each time.

B.

The action can only run once per day on the prospect.

C.

The prospect matches the criteria once, but the action runs multiple times.

D.

The prospect matches the criteria once and the action runs once.

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Questions 33

Form or Form Handler? I want to use progressive profiling to personalize my form.

Options:

A.

Form Handler

B.

Form

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Questions 34

What is an ideal Click-Through Rate (CTR)?

Options:

A.

1%

B.

more than 5%

C.

more than 2%

D.

less than 1%

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Questions 35

How should a user understand how many prospects are currently waiting on a step in an engagement program?

Options:

A.

Download the report of the program.

B.

Click on the step to view its report card.

C.

Look at the tooltip above that step.

D.

Pause the program and edit the step.

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Questions 36

A user is experiencing errors when trying to save their email.

What three items should they check for in order to successfully save their email draft? Choose 3 answers

Options:

A.

The email contains a text version

B.

The email contains at least one variable tag

C.

The email uses dynamic content

D.

The email designates a general or specific sender

E.

The email contains an unsubscribe link

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Questions 37

You can set up Pardot yourself to sync with Person Accounts.

Options:

A.

True

B.

False (you need to contact Pardot support to enable this functionality)

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Questions 38

Which two considerations should be kept in mind when using completion actions for list emails? Choose 2 answers

Options:

A.

Completion actions based on email link clicks only execute once per prospect.

B.

Completion actions based on link clicks do not trigger on unsubscribe links or email preference page clicks.

C.

Completion actions based on email opens will retroactively apply if added after the email send.

D.

Completion actions based on image file downloads only execute once per day.

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Questions 39

An administrator wants to create a list that contains all prospects who complete the Contact Us form, but will later remove any prospects if they become marked as opted out. If a prospect later opts back in, they should be added back to the list.

How should the list be created?

Options:

A.

Use an automation rule to automatically add or remove prospects to the list if they submit the form, but aren ' t opted out.

B.

Use a dynamic list to automatically add or remove prospects based on the form completion and their opt out status.

C.

Use a completion action on the form to automatically add anyone who completes it to the list.

D.

Use table actions to add prospects to the list if they ' ve filled out the form, but haven ' t opted out from communications.

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Questions 40

Which two actions can be taken once a Salesforce Opportunity syncs to Pardot? Choose 2 answers

Options:

A.

Manually editing the Opportunity In Pardot

B.

Referencing the Opportunity in automation rules

C.

Viewing the Opportunity in Opportunity Reports

D.

Manually deleting the Opportunity in Pardot

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Questions 41

An administrator includes a link to a file on a web page that the company does not own on the company website.

How should they track the number of visitors who access this file?

Options:

A.

Page actions

B.

Pardot form

C.

Custom redirects

D.

Pardot tracking code

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Questions 42

A marketer performs the following actions:

• Creates a list and adds three prospects

• Deletes one of the three prospects to the Recycle Bin

• Deletes the list

What would happen as a result of these actions?

Options:

A.

The list is archived to the Recycle Bin and the deleted prospect is restored.

B.

The list is not deleted because it contains active prospects.

C.

The list and the two remaining prospects are archived to the Recycle Bin.

D.

The list is archived to the Recycle Bin, but the two remaining prospects are not deleted.

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Questions 43

A Pardot administrator would like to enable bot protection on their forms.

Which two Pardot form actions would accomplish this?

Choose 2 answers

Options:

A.

Enable HTTPS

B.

Honeypot Technique

C.

Dependent Fields

D.

reCaptcha

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Questions 44

What user role must a Pardot user have in order to verify the Salesforce connector?

Options:

A.

Sales manager

B.

Sales

C.

Marketing

D.

Administrator

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Questions 45

What is the baseline grade assigned to a prospect?

Options:

A.

C

B.

D

C.

B

D.

A

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Questions 46

How can a Prospects score be changed?

Options:

A.

Segmentation rule

B.

Profile

C.

Completion Actions

D.

Manually

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Questions 47

Arrange these events in sequence:

Options:

A.

The visitor is now a prospect.

B.

A visitor submits a conversion form

C.

A cookie is applied

D.

The prospect ' s activity history is available to view in Pardot

E.

Visitors access your company website

F.

E C B A D

G.

E B A D C

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Questions 48

What is a good default sales ready lead score?

Options:

A.

75

B.

50

C.

200

D.

100

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Questions 49

A LenoxSoft marketer selects the option " Redirect the prospect instead of showing the form ' s Thank You Content " when new Pardot landing page.

What would be the expected behavior when a prospect submits a form designed to show Thank you Content?

Options:

A.

The prospect will continue to see the form upon submission

B.

The discrepancy between the two assets will cause an error

C.

The prospect will be redirected to another webpage

D.

The form ' s Thank You Content will still display

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Questions 50

When prospects register via a Pardot form, they will still receive GoToWebinar ' s reminder and registration emails.

Options:

A.

True

B.

False

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Questions 51

Form or Form Handler? I want to integrate with a third-party system.

Options:

A.

Form

B.

Form Handler

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Questions 52

What information cannot be displayed as a graph (line or bar) on the dashboard?

Options:

A.

Prospects Created

B.

Conversions

C.

Opportunities Created

D.

Opportunities Lost

E.

All Prospects

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Questions 53

Which three user role security limits can be added to an individual user account? (Choose three answers.)

Options:

A.

Max number of emails the user can send.

B.

Max number of prospects the user can manually delete.

C.

Max number of records a user can import.

D.

Max number of prospects the user can manually create.

E.

Max number of prospects the user can export.

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Questions 54

A marketing user wants prospects to be added to a list when they click on a link in a list email. Where would this action be added in order to add the prospect to the specific list?

Options:

A.

On the ' Sending ' tab of the email template

B.

On the Testing ' tab of the email template

C.

On the Testing ' tab of the list email

D.

On the ' Sending ' tab of the 1st email

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Questions 55

A user edits a running and non-repeating engagement studio program by pausing it and adding a new Send Email step at the beginning of the program.

Which prospects will process through the new step once the program is started again?

Options:

A.

All prospects on the recipient list

B.

All prospects in the program

C.

All prospects new to the program

D.

All prospects on the suppression list

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Questions 56

When would a completion action on a custom redirect be triggered?

Options:

A.

Completion actions will apply to visitors on the first time a custom redirect is clicked.

B.

Completion actions for custom redirects will only apply to existing prospects.

C.

Completion actions for custom redirects will only apply to prospects once they have been assigned.

D.

Completion actions will apply to visitors who convert to prospects after clicking on a custom redirect.

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Questions 57

What is the best practice when users leave the company and have assigned prospects?

Options:

A.

Reassign all prospects in the CRM

B.

Review and modify any completion actions, automation rules, drip programs and dynamic lists that reference the user.

C.

Delete the user from Pardot

D.

All of the above

E.

A & B

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Questions 58

Which landing page report metric represents the number of individual prospects who submitted the landing page at least once?

Options:

A.

Total submissions

B.

Unique submissions

C.

Conversions

D.

unique clicks

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Questions 59

If a prospect clicks on a custom redirect after filling out a form, will the prospect ' s assigned Pardot campaign change?

Options:

A.

Yes, but only if the Pardot completion action for the custom redirect is set to change the campaign.

B.

No, a Pardot campaign will always stay the same since it ' s a first touchpoint.

C.

Yes, the Pardot campaign will change based on the page the custom redirect links to.

D.

No, it ' s not possible to change a Pardot campaign by clicking on a custom redirect.

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Questions 60

A CNAME or vanity alias, is used to provide a seamless transition for your prospects when visiting pages and forms that you host on your site and Pardot hosted campaign elements such as; landing pages, search results and individually tracked links sent in your emails.

Options:

A.

True

B.

False

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Questions 61

What step type should be used in engagement studio if a user wants to branch prospects down two paths based on actions taken on a marketing asset?

Options:

A.

Rule

B.

Wait

C.

Trigger

D.

Action

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Questions 62

What are 3 webinar connectors Pardot offers?

Options:

A.

WebEx

B.

Adobe Connect

C.

ReadyTalk

D.

GoTo Webinar

E.

AnyMeeting

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Questions 63

What report allows you to see how successful or active a form has been on your site?

Options:

A.

Campaign reports

B.

Landing Page reports

C.

Form reports

D.

Conversion reports

E.

None of the abovec

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Questions 64

Which scenario would convert an anonymous visitor into an identified prospect?

Options:

A.

Creating a Lead in Salesforce which syncs to Pardot as a new prospect record

B.

Scanning the badge of someone who visited a booth at a recent event

C.

Submitting a Web2Lead form that is linked to Pardot via a form handler

D.

Opening email sent by a sales rep using the Send Pardot Email functionality in Salesforce

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Questions 65

What do spam complaints refer to in an email report?

Options:

A.

The number of prospects who clicked the unsubscribe link

B.

The number of prospects who replied to the email to ask to be removed

C.

The number of prospects who opted out via the email preference center

D.

The number of prospects who marked an email as spam

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Questions 66

LenoxSoft has multiple forms containing a " Comments " field on their website. The administrator would like for this field to be visible and empty every time a prospect returns to one of their forms.

Which two form field options should be enabled? Choose 2 answers

Options:

A.

Do not prefill

B.

Always display even if previously completed

C.

Maintain the initial value upon subsequent form submissions

D.

Display other fields in this form based on the value of this field

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Questions 67

You want your Sales team to be able to send one-to-one emails in Pardot and no list emails. How can you do this?

Options:

A.

Set them up as a Marketing user and then control how many emails can be sent.

B.

You can ' t send one-to-one emails out of Pardot.

C.

Set them up as a one-to-one email user only

D.

Set them up as a Sales user in Pardot

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Questions 68

A project is on day 3 of a step with a designated wait time of 5 days. The engagement studio program is then paused for 1 day and restarted.

If the wait time for the step remain at 5 days, what day of the designated 5 days of wait time would the prospect be on when the program is restarted?

Options:

A.

Day 4

B.

Day 3

C.

Day 0

D.

Day 5

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Questions 69

Where would an administrator go to check if the Email Sending Domains are set up properly after updating the DNS?

Options:

A.

The Dashboard

B.

The Sent Emails Page

C.

The System Preferences Page

D.

Admin-Domain Management

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Questions 70

What are 2 ways to define a user ' s role?

Options:

A.

From the list view

B.

Through an automation rule

C.

During the import process

D.

Directly from the user record

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Questions 71

Which two actions can cause an anonymous visitor to convert into an identified prospect? (Choose two answers.)

Options:

A.

Submitting a form on a landing page.

B.

Matching an automation rule.

C.

Viewing more than one web page.

D.

Clicking on a tracked link in an email.

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Questions 72

A marketing manager wants to view list email engagement metrics in Engagement History in Salesforce.

Which metric is not supported?

Options:

A.

Total Replies

B.

Total Delivered

C.

Unique Opens

D.

Opt Out Rate

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Questions 73

You can see the score, grade, assigned user and recent interaction within the Insight section of the Prospect Record.

Options:

A.

True

B.

False

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Questions 74

After a prospect completes steps 1-5 of a 10 step engagement studio program, the prospect is added to one of the engagement studio program’s suppression lists.

What will happen if the prospect is removed from the suppression list?

Options:

A.

The prospect will begin the engagement studio program again on step 1.

B.

The prospect will be also be removed from the recipient list of the program.

C.

The prospect will continue on the engagement studio program onto step 5.

D.

The prospect will continue on the engagement studio program onto step 6.

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Questions 75

Why should you set a form to Always Display?

Options:

A.

To always show the form when someone returns to the page.

B.

To get a higher form conversion rate

C.

To prevent spammers from filling out the form

D.

To ensure the prospect gets scored and graded.

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Questions 76

LenoxSoft wants the " State " field to appear in real-time whenever a prospect selects " United States " for the " Country " field when completing their Pardot form.

Which form feature should be utilized?

Options:

A.

Progressive Profiling

B.

Email Validation

C.

Kiosk/Data Entry Mode

D.

Dependent fields

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Questions 77

A user wants to set up an automated grading model in Pardot.

Which two components are required to achieve this? Choose 2 answers

Options:

A.

Profile

B.

Automation Rule

C.

Pardot Score

D.

Dynamic List

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Questions 78

In Salesforce, Contacts are deleted if an Opportunity hasn ' t been closed in 180 days. As a result, the corresponding prospects are marked as[[crm_deleted]] in Pardot. If the Request a Demo form is completed after that 180 day period, the prospect should be recreated as a Lead.

What automation tool should be used to solve this need?

Options:

A.

Engagement studio

B.

Segmentation rule

C.

Automation rule

D.

Dynamic list

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Exam Code: Pardot-Specialist
Exam Name: Salesforce Certified Pardot Specialist (WI24)
Last Update: May 26, 2026
Questions: 261

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