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A project team for a local government is transitioning from a predictive development life cycle to an iterative development life cycle. The project sponsor has informed the team lead that the subject matter expert (SME) for the financial functions of the solution is overallocated, so the team needs to convert the previously gathered requirements into user stories.
What should the agile lead do?
During an executive review, a scrum master uses a burndown chart to demonstrate team deliverables through time. The scrum master declared that velocity increased from 27 to 35 over the last 3 sprints, but one of the executives asks to clarify the importance of these metrics.
How should the scrum master respond?
A senior manager has asked an agile team to ensure that the data for the burndown charts are updated in real-time. However, the team is not comfortable with this approach as they think this is not productive.
What should the scrum master do?
Midway through a sprint, a team member discovers that the product design fails to adhere to the organization's enterprise architecture standards. Since this required escalation to the architecture team for further analysis and resolution, the team was unable to deliver its sprint goal and the sprint was cancelled.
What should the team have done to avoid this?
A development team for a small company experiences long delays between product completion and release for validation and testing. The company is concerned that this will impact its ability to compete in the marketplace
What analysis should the team use to understand the issues?
An agile team is working on the first sprint, and have already planned the second and third sprints. However, market conditions now require a change to the features. What should the product owner do?
A development team and product owner disagree on a user story in the product backlog What should the agile practitioner do?
At the end of a product development phase, an agile project team confirms that all tests have passed. The product is released, but the customer complains that it is deficient. What should the project team have done prior to product release?
Roadmaps are defined as covering a rolling 12 months. When creating a product roadmap in an agile environment, what factor should the agile lead take into consideration?
A product owner has various items in a product backlog and does not know how to prioritize them. How should the agile practitioner coach the product owner?
An executive sponsor asks a team when a specific feature will be ready for release. A team member states the feature will be ready by the end of release 3 because it is not a core feature. The team member directs the sponsor to an information radiator, where the sponsor sees several notes grouped by release numbers and posted on the wall.
What is the sponsor looking at?
During a sprint, the team encounters a technical problem that becomes an impediment to completing two stories What should the scrum master do?
An agile project manager notices that the product owner manages team members' day-to-day tasks in a way that distracts them from their core responsibilities. In addition, the team believes that their questions on product backlog prioritization are not being answered on time.
What should the agile project manager do?
Midway through a project the product owner learns from the sponsor that a major component, which is already 20 percent complete, is unimportant to users. The component was part of the approved scope and a key selling point for the project
What should the product owner do next?
A product owner asks a newly formed scrum team how many story points will be completed in a sprint. What should the scrum master do?
After seeing the planned features (or an upcoming release, a customer notes that a vitally important and complex one is missing. The team estimates that this feature significantly exceeds its average velocity. How can this issue be resolved?
A product owner wants to create a release plan given the team is working in a chaotic environment. They want to set expectations about what is likely to be developed and in what timeframe for some of the stakeholders.
What should the product owner include in the release plan to achieve this?
An agile coach is working on a digital transformation project. The project team is in the middle of a 5-week sprint. The agile coach notices constant arguing among team members on what should be the preferred technical approach to solve a current business problem. What can the agile coach do to promote collaboration and consensus-building among team members?
On an agile project, some of the development team is struggling to understand how the tasks and user stones fit into the overall product. How should this be addressed?
When introducing agile processes to a company, a quality assurance (QA) manager resists and believes that the switch to agile will remove quality controls and documents How should the agile practitioner address this concern?
Project stakeholders are finding it difficult to know the real-time status of who has been assigned to various stories and the status of each work item. Which of the following should the agile project manager do?
A software development team is working in an environment in which increased competition, demanding customer expectations, and new technological developments pose significant challenges. How should the team plan improvements to their product?
While reviewing the sprint burn down during a stand up. The scrum team identifies that they have fallen behind Upon further discussion they discover that some quality assurance (QA) team members were unable to use the new automation framework, which caused a bottleneck.
What should the scrum team do?
An executive requests information regarding a sprint status. What action should the product owner take?
A scrum team is working on an important project with a short deadline. To save time and reduce overhead, the product owner proposes that the regular sprint reviews should be cancelled and replaced with a review of each release according to the release plan.
What should the scrum master do?
A project manager is working on a database migration project to cloud services (Refer to Migration Strategy to Cloud Services table). The project team has accumulated significant technical debt over several sprints due to pressure to deliver features quickly. This debt is now impacting their ability to deliver new features, leading to a notable decline in product performance and customer satisfaction.
Identify the actions the team should take to effectively manage technical debt while consistently delivering high-value features that align with stakeholder expectations.
An agile team is struggling to achieve their goal during the first release due to an unstable environment beyond the authority of the product owner. Close to the end of the current sprint, the release manager resigns and a new person takes over.
What should the scrum master do?
An agile team is struggling to achieve their goal during the first release due to an unstable environment beyond the authority of the product owner. Close to the end of the current sprint, the release manager resigns and a new person takes over.
What should the scrum master do?
The productivity of an agile team has fallen significantly in the last sprint. The team members have not mentioned any impediments but seem to be fatigued.
What should the agile practitioner do?
A newly formed development team experienced difficulty with accurately estimating product backlog items. As a result, the team failed to deliver all of the features in the sprint backlog for the past two iterations.
What should the team do to improve the accuracy of their estimates?
The team is considering committing to 44 story points for the upcoming sprint. Based on the
velocity chart, what advice should the scrum master offer the team?
The agile practitioner has determined that two different team members are working on addressing the same major issue on the project. How should the agile practitioner address this?
During a coaching session, an agile project manager discussed embracing communication to keep all stakeholders aligned. The agile project manager recently had a discussion with their team and decided to display a product roadmap.
What is the agile project manager trying to show?
An agile team has been given a complex project with a basic set of requirements which need further elaboration and review. How should the team iteratively build out the backlog of requirements with the stakeholders?
During a planning session, four out of five team members vote to include eight story points in a particular story, while the fifth member votes for five story points. How should this be handled?
The project team is ahead of schedule and beginning lo gold-plate the feature included in the current sprint. What should the agile project manager do?
An agile practitioner is working on a project to migrate data from computer systems to another location. To accomplish this task, they need to run four activities sequentially that different teams are performing. The teams are migrating two systems per day, but the agile practitioner thinks that three systems should be done per day.
What can be done to improve process efficiency?
The risk profile of a project has increased beyond the upper threshold of tolerance. The product owner and project leader meet to discuss an approach for dealing with this.
What should the team do next?
A Scrum Master would like to provide information to key stakeholders on the daily resource and project activities. Which tool should the Scrum Master use to provide these updates?
A team's technical lead believes that manual testing tasks should be conducted by junior team members below their level. The junior team members think it is unfair and refuse the tasks.
What should the scrum master do?
An agile team notices that the same problems continue to occur during multiple iterations Several team members have suggestions to fix the problem.
What is the proper agile approach to handle this?
During the fourth sprint retrospective for an IT project, the team members develop a series of actions to improve problem solving in the next sprint. However, many team members are concerned that these actions will not be implemented, since there was no follow-up from the last retrospective meeting.
What should the scrum master do to improve team commitment to the recommendations from the retrospective meeting?
A project team has been working on five data source integrations. They have allocated one tester for each data source. One of the testers is on emergency leave for personal reasons, so the project
deliverables could not be completed on time.
How should the project team improve during their retrospective for future implementations?
A product owner needs to elaborate on a product roadmap. How can the product owner collaborate with stakeholders to identify the features that offer maximum value?
A team is transitioning from a predictive approach to an agile approach Historically, the team has delivered work products that did not meet customer expectations.
What agile practice can help the team to alleviate this?
During a review close to a product release, the customer spotted several features that will need to be changed. What caused this to happen?
A scrum master has a team of six members. The team complains they are losing time because they are attending meetings for which they see no value.
What should the scrum master do?
A customer and a product delivery team meet to discuss a product's attributes, goals expectations. hypothesis1 and high-level needs. What is a benefit of this meeting?
A scrum master is observing the daily coordination meeting of an agile development team. The scrum master realizes that one of the developers is confused about a business rule for the solution they are building.
How should the scrum master address this issue?
HOTSPOT
Organizations that implement agile project management focus on upgrading existing products and services through cost reductions, time savings, or quality enhancements for existing customers (i.e., operational agility). Organizations need to realize that the major financial gains from agile project management will result from the practice of what? (Select answer from dropdown)
An agile practitioner is in the process of refining requirements. The requirements keep changing based upon with whom the agile practitioner speaks.
What should the agile practitioner do in this situation?
After three iterations, it is identified that a project's underlying security structure architecture is unstable. While there is a technical solution, all work to date is flawed. This will impact several future business service offerings.
What should the product owner do to resolve this?
Following an upgrade, a software support team is overwhelmed by the number of tickets being submitted by end users. The team's manager is pushing the team to "work smart" by focusing on activities that deliver the most value in the least amount of time.
What should the team do?
A product owner is working on a special agile project for the automobile industry. The project team is responsible for all of the issues related to vehicle electronic control units. The team has observed a significant backlog of items in the “In progress' column (Refer to the kanban board). This accumulation is causing delays in task completion and impacting overall project timelines. The team operates in a dynamic environment where requirements frequently change, and stakeholders demand quick turnarounds.
What should the project team adopt to address this issue and improve task flow, considering all the demands?
During a Kanban team's daily stand up, an agile coach observes that the team seems disinterested in the work status. While it appears that there are no issues with flow, there is a marked lack of attention to team effort. When the agile coach queries the team for reasons, members explain that work continues to be scheduled with no end in sight.
What should the agile coach do?
An agile team often fails to deliver its sprint goal. At a sprint retrospective, the more experienced team members complain that the less experienced team members are working too slowly. This creates tension in the team.
What should the scrum master do to remove this tension?
The amount of information captured in the project's defects is varying within the development team. Team members are becoming frustrated with the defect quality inconsistencies and the frequent clarification required.
What should be done to address the issue?
Two agile teams from different company sites need to work and collaborate on the same project. What is the first action the agile project manager should take in order to ensure a smooth collaboration between the two teams?
A project team identifies a number of technical challenges with features in the next sprint What should they do?
The product owner is working on an application that will be built in a data lake leveraging a data
integration and transformation software application. With a budget of US$17,000 remaining, how should the product owner allocate the money? (Refer to Exhibit A)
A member of the development team displays disrespectful behavior and continuously argues with colleagues. This is negatively impacting team morale.
Which action should the scrum master take to resolve this situation?
An agile lead has been assigned to a project to develop an innovative digital device for a consumer products company. The company asked the agile lead to use a Scrum approach to product development. The product owner has worked on Scrum projects before and is excited about the value Scrum will bring to the company.
What should the scrum master do first?
A scrum master is 6 days into a 10-day iteration. A customer representative approaches the scrum master and asks whether they can access the latest update on the project.
Which action should the scrum master take?
The scrum master for a large project must provide an estimate of what can be delivered in six months What should the scrum master do?
An agile team lead is assigned to a project that must ensure data security. What should the team lead do to guarantee that security, as a non-functional requirement, is managed throughout the project?
One of the senior stakeholders on a project did not want to be engaged on a daily basis. During the iteration, the team encounters complexities but are convinced these issues can be resolved in time for the demo.
What should the agile practitioner do?
During a retrospective, team members suggest process improvement ideas. The agile team lead knows that, while many of these ideas are different from standard practices, a few of them are good. What should the agile team lead do?
As user stories are developed, what should be done to record and update acceptance criteria?
At an iteration review, the product owner indicated that the work delivered did not meet expectations. The project team is surprised.
How should this situation have been prevented?
An agile project manager observes that the Scrum team is falling behind on the completion of a particular sprint. What should the agile project manager do?
How should a project leader manage stakeholder expectations in an agile project?
An agile coach realizes that a team responsible for a major release is a few months behind schedule. The marketing department is unaware of this delay and is planning to start the marketing campaign and announce the release.
What should the agile coach do?
An experienced product owner presents the epics and corresponding stones during a release planning session with the established team. The executive sponsor asks the team when the features will be delivered.
What should the agile team do?
A client states that a product is not being built as requested How should the agile team address this?
During backlog refinement, a team routinely creates tests to demonstrate to the customer that each acceptance criterion has been met. Most acceptance tests results are observable or demonstrable, but testing for one requirement is providing a challenge to the team. The requirement states that the home button should be recognizable and the team is unsure how to test this.
What should the team lead do?
A product that recently went to market is receiving a great deal of attention from upper management who expresses interest by directly emailing and calling the developer team. The team expresses frustration during a standup.
What should the Scrum Master do?
What should an agile practitioner do to ensure that the end product meets business requirements?
A team member starts discussing a project roadblock during a daily coordination meeting. The team discusses details of the impediment, which takes up most of the meeting time.
What should the agile facilitator do?
A senior team member feels underutilized. What should the agile practitioner do?
The initial roadmap and release dates for an agile project were set based on data from similar projects and some expert opinions. Halfway through the project, however, the team’s estimates are different. Based on the team’s velocity, two more iterations were necessary to accomplish the initial scope.
How should the agile lead explain the difference to the project sponsor?
A project team has a senior subject matter expert (SME) who is comfortable with data integration. The SME is not inclined to perform regression testing because the SME feels that performing regression testing is more of a junior duty.
What should the scrum master do?
There is a throughput of 200 tickets in a customer service line. The tickets are raised by employees, with each 8-hour shift averaging 50 tickets in progress.
What is the cycle time to resolve a ticket?
During sprint planning the product owner wants the team to prioritize and deliver a number of features which have the highest business value. Due to technical dependencies, the team does not agree with the prioritization.
What should the project leader do?
During the iteration planning of a newly onboarded agile team, the product owner adds a set of high priority user stories into the iteration backlog. What should the team do first to define the tasks needed to implement the user stories?
During an agile team retrospective, some junior team members discussed an approach that could improve the overall team performance. How should the agile practitioner handle the recommendation?
A project team's manager is responsible for delivering a specific initiative for the organization. They are preparing for a monthly meeting where the manager will present on the current state of this initiative. The agile project lead sends the manager the following email with the current initiative status (see Exhibit A).
At the end of which sprint will the minimum viable product (MVP) be completed?
Several team members have complained to senior management about their scrum master's processes. What should the scrum master do to address the team's process concerns?
An agile team is struggling with an issue. A team member mentions that another team had a similar issue that was resolved, but lessons learned documents are unavailable.
What should the agile practitioner do?
What is the first thing an agile development team should do when planning an iteration?
In an adaptive environment, project managers use their skills and expertise to help the team adapt to changing circumstances and deliver to their stakeholders. While some agile practitioners may argue that the role of a project manager is not needed in self-organizing teams, pragmatic agile practitioners and organizations recognize that project managers can add benefit in many situations. The key difference is that their roles and responsibilities may look somewhat different in an adaptive environment.
What are some of the practices a project manager can bring to an adaptive environment?
Two similar stories A and B are estimated at 3 story points. Story C, is estimated at 8 points After an iteration in which A and C were completed, it is found that story A took much longer than story C.
What should the agile practitioner do?
A project's product owner asks the scrum master to facilitate the estimation activity. The scrum master then meets with the team and the product owner to clarify the user stories. Following the meeting, the team assembles and provides individual user-story estimates.
What technique did the team use?
During the high-level estimation for a project, the team contacted the product owner about the client’s requirements. The team is seeking guidance as their estimate is too big and there is a risk of not finishing the project in time.
What should the product owner do to help the team?
During a daily stand up, the tester engages the developer in a discussion about what will be tested during unit testing versus regression testing. What should the scrum master do?
An agile team wants to collectively determine a project's size. What will the team be doing if they use the planning poker technique to accomplish this?
A legal department representative contacts the scrum master because, while the project's budget has been maintained, it has exceeded its original contracted time and scope What should the scrum master do?
An agile project leader is delivering a team kick-off session. The first exercise is a "Life Timeline" - a story-telling exercise where each team member tells their life story, explains how they experienced the highs and lows of their journey, and identifies their fears and hopes.
What is the project leader trying to create?
A project manager is concerned that the team has misaligned expectations with some stakeholders, and that user stories were written only from a generic user's perspective. This may lead the team to miss stories for non-generic users.
What agile tools can help the team address these issues?
Conversation transcript between the customer and the product owner (PO):
Customer: I am requesting a calendar feature for scheduling and reminding of upcoming releases that we can manage. We also need the calendar to indicate quarterly metrics deadlines, code freeze dates for financial close, and things like that.
PO: My understanding is that this is for tracking project deadlines. Would you need to see the project deadlines on your phone calendar?
Customer: Yes. I need to see a single snapshot on my phone. So, is it possible for me to connect my phone to this calendar app?
PO: Let me write up the requirements and get the development team on board with the deadlines. What phone do you own?
Customer: I own an Android phone, but I also need integration with the Apple phones.
Identify three minimum viable product (MVP) items. (Refer to Conversation transcript between the customer and the product owner (PO). Choose three.)
The product owner is very concerned about work not being completed and tested before a hard release date. What can the agile team do to mitigate this risk?
The team is derailed by a demand from a senior manager unrelated to the project. How does the agile coach help the team?
A development team has started working on a new service but is unsure if the service fits the customer's requirements. What should the product owner do to ensure that the service will benefit the customer?
What should a Scrum Master do when one team member falls behind in their tasks?
What should a scrum master do when an agile team member is behind on their tasks?
To create the project vision, an agile team has scheduled an initial meeting with their customer representative. What should the team bring to this meeting?
Two team members are working together to deliver an asset management tool. The code delivered by team member A during this sprint is not aligning with the specifications written by team member B. Both team members do not seem to agree on the look and feel of some functionality.
What should the scrum master do in this situation?
How can the scrum master respond to a stakeholder who suggests using velocity as a metric to measure team efficiency in an agile project?
An e-commerce company acquired a tool to customize subject line generation for marketing campaigns. In sprint planning, the team discussed integrating this tool with the customer relationship management system.
Which mitigation strategy is most appropriate to ensure the final product meets the business objectives? (Refer to the Risk Register Exhibit)
During an interview for an agile team lead for a global company, a candidate is asked: "How do you ensure your project is aligned with the stakeholders' priorities?"
How should the candidate respond?
An agile team is planning the next iteration for a product release that has accumulated technical debt What should the team do?
A project manager is working on a user story about migrating to a new version of a database but is unsure of the dependencies. What can the product owner request from the team to understand the risks?
A team worked with a customer to estimate all user stories for the must have features. During release planning sessions, the customer indicated they prefer 3-week iterations that begin on Thursdays and end on Wednesdays. The team spent several days determining which stories should be developed for iteration 0 and understanding the customer’s priorities for the remaining stories. The project sponsor attends the Friday meeting and requests a high-level estimate of when they can invite the chief executive officer (CEO) to a demonstration of the minimum viable product (MVP).
What should the team tell the sponsor at this point in the planning process?
In several recent agile team status meetings, there have been discussions about increases in costly bugs and late product deliveries, resulting in lower quality and higher costs. Team members feel they spend too much time in planning and process meetings, then feel rushed to complete their work.
How should the agile lead implement an effective and efficient solution?
An agile team is working well together, but productivity has been flat. What can the project leader do to help them improve performance?
Several potential risks have been identified for a new project that started last month. The project manager is worried that the team is not fully aware of these potential threats.
What should the project manager do?
An agile development team is working on a digital transformation project and is facing challenges in obtaining consistent feedback from stakeholders who are dispersed around the world. The product owner is under pressure as this lack of engagement has led to prolonged decision-making cycles and has adversely affected the outcomes of sprints.
How should the team improve stakeholder engagement to help ensure timely feedback and better decision-making? (Refer to Stakeholder Power/Interest Grid)
Following approval of a business case, a company will introduce a new mobile app for customers to place orders. Time to market is a key concern. The product has entered into the 3rd iteration, but the team is concerned because they feel the technical designs do not meet the agreed-on definition of done (DoD). An agile coach has been hired to help validate product delivery against business requirements.
What should the agile coach do?
All blockers are caused by some Impediments, but not all impediments are blockers. Which two scenarios should be considered blockers? (Choose two.)
Midway through a sprint, a scrum team member advises the team of a new requirement that may change the initial scope. What should the team do?
An agile project manager has noticed their teams declining morale, mistrust, and isolation over the last 6 months of working on a project. What should the agile project manager do to enhance productivity and create a cohesive team culture?
A scrum master wants to encourage better collaboration within a collocated team and is coming up with a visualization method for the project. How could the scrum master promote transparency?
An agile team discovers a new risk and identifies that its impact may be severe. What should an agile practitioner recommend?
An organization initiates a pilot project to introduce agile methodology for the successful delivery of projects. What should the project manager do to share this project's knowledge and learning with wider organizational business groups?
A member of a project's development team approaches the team lead and requests database administrator training. The team member believes that their inability to handle this work, and to rely on outside specialists, is impacting team velocity.
What should the agile team lead do?
A member of the development team is working on a prioritized non-functional requirement involving integrating with a 3rd party system. This integration has not been done before on the project.
What should the project leader suggest?
During a mature agile team's planning meeting, a team member proposes a new framework that would considerably reduce implementation time. However, the team lacks the confidence to try the new framework.
To help the team gain confidence, what should the agile practitioner suggest?
An agile coach is facing a dilemma: On one hand, there is a requirement that is vital and will consume all capacity of the team. On the other hand, there are some chore-related tasks that will improve the team's ability to produce results. The team insists on implementing these tasks since they will increase efficiency.
What should the agile coach do?
A scrum team is experiencing lengthy discussions leading to no concrete actions during their scrum events. The scrum master determines that these inefficient meetings are producing waste.
What should the scrum master do to make the meetings more efficient?
A software project is being implemented by a small, colocated team. What should the project manager do to keep the team focused and engaged with the high level of requirements?
A company has decided to combine two similar products consisting of multiple teams into one product. Engaged customers want to know how the company is looking at re-organizing it's teams.
What strategy should be employed to re-organize the teams?
The product owner of an agile project is frustrated because the team is unable to deliver as many features as expected. The product owner asks the team to reduce test-automation levels, since the quality assurance team will test the product at project completion. The product owner expects that more features will be delivered in each iteration using this approach.
What should the agile practitioner do?
The coach on a new agile team notices that one team member is influencing most of the team's decisions. What should the coach do?
During team meetings, the team often struggles with making decisions about their technical approach. What should be done to improve the quality and timeliness of decisions?
A project team member expresses frustration about the length of time it takes to make decisions for a complex project. Approvals needs to happen at many levels in the company.
What should the team lead do to improve decision quality and reduce the time required to make decisions?
An agile leader has been assigned to a project that involves significant technical complexity. What should the agile leader do to set the project up for success?
DRAG DROP
All the developers on a project team are working offshore in a different time zone, resulting in many issues. Match the issues to the agile practitioner's recommendations for resolutions below. (Drag the Problems/Issues on the left to the box in the center, corresponding to the correct Recommendations for Resolution on the right)
A project is to be started with a team of nine existing and nine new members. The scrum master feels that the team is too large and wants to break it into three teams. The scrum master sets a constraint that each team have an equal number of existing team members for knowledge sharing and experience.
What should the scrum master do to accomplish this?
A client is pressed for time and wants to launch a product with three components as soon as possible to gain market share. An agile lead proposes the following agile strategy to gain time: Three teams will work on the design and development of each component. Once all three components are finished, they will be tested and integrated.
Is this agile strategy appropriate?
TESTED 01 May 2026
Rapid feedback: Getting feedback quickly from customers or stakeholders to ensure that the development process is on track.
Assume simplicity: Focusing on simplicity in the design and code to avoid overengineering and to ensure the software is easy to understand and modify.
Incremental change: Delivering software in small, manageable increments that can be easily adjusted based on feedback.
Embrace change: Being flexible and adaptable, especially in response to new requirements or changes in technology or business needs.
Quality work: Ensuring high-quality software by emphasizing practices such as automated testing, continuous integration, and refactoring.
WIP (Work in Progress) = 50 tickets
Throughput = 200 tickets per 8-hour shift
Accessibility – color blind → 4 story points
Increase security → 21 story points
Add AI chatbot → 5 story points
The risk register mentions a reduction of 1 story point per sprint from sprints 4 through 6 due to the holiday schedule.
If we assume the team's normal velocity is 10 story points per sprint (hypothetically), it would drop to 9 story points per sprint for sprints 4-6.