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PMI-PBA PMI Professional in Business Analysis Questions and Answers

Questions 4

The following requirement was included in a business requirements document: “An API shall be built to send data back and forth from the accounting system to the customer relationship system so that name and address data can be synchronized.” What should be done with this business requirement?

Options:

A.

It should remain because it specifies the reason why the business requirement is needed.

B.

It should be removed because it does not state how often the data should be synchronized.

C.

It should be revised because it states a solution to the problem rather than the business need.

D.

It should remain because it specifies the type of data and the source system.

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Questions 5

A new project is in the planning phase. What should the business analyst consider with regard to planning the requirements change process?

Options:

A.

How requirement changes will impact the requirements baseline

B.

How requirement changes will be implemented

C.

How requirement changes will impact the validation plan

D.

How requirement changes will be communicated

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Questions 6

A business analyst has received a test result report that shows evidence of defective functionality. The business analyst checks the test result again and verifies that the functionality behaves according to the requirements.

At this point, the business analyst should first:

Options:

A.

verify that the test case is incorrect.

B.

let the users decide if the test result 1s acceptable.

C.

change the requirement according to the test result.

D.

ask the tester to perform the test again.

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Questions 7

A business analyst is reviewing a discrepancy report after a test session. The discrepancy report has revealed a defect that the business analyst must address.

Which of the following criteria should the business analyst use to identify the appropriate response to the defective test result?

Options:

A.

Inspect the requirements traceability matrix to verify if the requirement is connected to a use case.

B.

Determine if the defect is in the solution developed, in the original requirement, or in the test case.

C.

Verify that the corresponding requirement was appropriately signed off by the requesting stakeholder.

D.

Perform an impact analysis and open a change request to include the revised requirement in the next baseline.

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Questions 8

Which tool should be used to improve the communication of product needs with the stakeholders and to improve their understanding?

Options:

A.

Requirements management tool that documents requirements and their properties and relationships

B.

Document management system and a relationship matrix that groups all related documents

C.

Modeling tool integrated into a version control feature that ensures that team knowledge is captured

D.

Workflow management tool that documents the flow of information

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Questions 9

A business analyst is working with the project manager, company auditors, and project stakeholders to determine whether formal signoff should be required for the project. For which reason would the business analyst recommend formal signoff to the group?

Options:

A.

The industry is unregulated.

B.

The project impact is contained within a small department of the company.

C.

Errors in the product could result in financial solvency.

D.

The organization follows an iterative project life cycle.

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Questions 10

A business analyst has been assigned to a project to implement a new phone system for a customer call center. The business analyst will need to create a business case.

Which of the following components will the business analyst use as input to the business case?

Options:

A.

Project timeline

B.

Project scope

C.

Product scope

D.

Work breakdown structure

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Questions 11

In the first few weeks after a large implementation of a new web-based application, a critical report failed. Further Investigation determined that a worker had been using a field that was not supposed to be used. This issue was not identified in testing.

Which technique could have prevented this problem from occurring?

Options:

A.

Prototyping

B.

Diagrams

C.

Use cases

D.

Document analysis

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Questions 12

The business analyst is conducting a feasibility study to understand how well a potential solution fits into the organization. What kind of feasibility assessment is the business analyst undertaking?

Options:

A.

Operational

B.

Technical

C.

Cost-effectiveness

D.

Time

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Questions 13

During validation of a project solution, the business analyst discovers that a requirement has been altered. Instead of placing the company logo in the upper-left corner of the window, it is displayed in the upper-right corner. When the business analyst asks the developer about the change, the developer says that one of the stakeholders asked directly for the change.

Which corrective action should the business analyst take?

Options:

A.

Ask the developer to correct the logo as stated in the requirement.

B.

Confront the stakeholder that requested the change.

C.

Follow the change control process as defined in the business analysis plan.

D.

Discuss the change in the next stakeholder meeting.

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Questions 14

What should the business analyst do during the first steps of a project?

Options:

A.

Identify stakeholders and their interests.

B.

Identify the classes of users and their requirements.

C.

Align the sponsor expectations along the project goals.

D.

Evaluate the sources for requirements and prioritize them.

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Questions 15

A company has launched a new online sales application and engaged a focus group to test how quickly the customer could place an order. The focus group also provided feedback on their satisfaction.

Which metrics tool should the business analyst use to record the results?

Options:

A.

Business completion

B.

Sales and marketing

C.

Customer

D.

Focus group

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Questions 16

The software developers have delivered a completed solution. The quality assurance team has passed the solution. What should the business analyst do next?

Options:

A.

Evaluate the solution against the project charter.

B.

Conduct user acceptance testing.

C.

Evaluate the solution with the sponsor(s).

D.

Conduct performance testing.

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Questions 17

When a change request is received, the business analyst is responsible for:

Options:

A.

analyzing the impact to the project schedule and budget.

B.

ensuring that change-related incidents are minimized in production.

C.

analyzing the impact on business and underlying systems.

D.

prioritizing and scheduling the changes requested.

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Questions 18

After completing the requirements, the project manager and business analyst realize that the project scope is not feasible in the projected schedule. The business analyst needs to review the amount of work the team is capable of delivering based on the approved project schedule.

Which prioritization technique should the business analyst use?

Options:

A.

Time-boxing

B.

SWOT analysis

C.

Weighted ranking

D.

Multivoting

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Questions 19

A company is pleased with its delivered solution and reports that it has heard only minimal complaints for the first three months of use.

How can the business analyst determine how well the solution meets the business case?

Options:

A.

Conduct a user survey.

B.

Ask the sponsor for feedback.

C.

Survey the project.

D.

Compare the results of day-in-the-life (DITL) testing and integration testing.

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Questions 20

A document is being created that will detail the customer's needs for a product and will include a functional model, a data model, and a glossary of terms. This document is called a:

Options:

A.

standard operating manual.

B.

business case.

C.

project charter.

D.

requirements specification.

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Questions 21

A business analyst is working on a project to implement a new call management system for a help desk. They expected the average time interval to answer a call to decrease over time, but the interval has increased instead.

Which technique should the business analyst use to investigate the problem?

Options:

A.

Interviews

B.

Root cause analysis

C.

Observation

D.

Process modeling

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Questions 22

An organization is evaluating the possibility of conducting business internationally. Which factors should be investigated at the onset of the initiative?

Options:

A.

Deliverables to be produced

B.

Impacts on requirements baseline

C.

External dependencies

D.

Change control processes

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Questions 23

The best way to ensure the integrity of requirements is to:

Options:

A.

implement version control, maintain a history of requirements changes, and track the status of each requirement.

B.

use a requirements management tool, measure requirements volatility, and maintain a history of requirements changes.

C.

establish a change control board, track the status of each requirement, and use a requirements management tool.

D.

establish a requirements baseline, establish a change control board, and label each requirement uniquely.

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Questions 24

A business analyst is assigned to the lead analyst role for a project. This project is one of the largest in the history of the company and includes several components and complex interfaces. The system in development will be used by a wide variety of stakeholders.

Which tool should the business analyst use to trace the large number of requirements that will be generated by this project?

Options:

A.

Data dictionary

B.

Configuration management system

C.

Sequence diagram

D.

D. Process model

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Questions 25

A company is developing a new e-commerce platform to enter a new market segment. Development is well under way when the government issues a new set of regulations.

Which course of action should the business analyst take?

Options:

A.

Evaluate if the new set of regulations is aligned with the business case.

B.

Evaluate the impact of the change on the project schedule.

C.

Obtain management sign-off on the new set of regulations.

D.

Check the traceability matrix to identify affected use cases.

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Questions 26

A stakeholder requests to add new critical requirements the day before the scheduled baseline requirements approval meeting. The stakeholder insists that these requirements must be taken into account despite time and budget constraints.

What is the most effective way to manage this situation?

Options:

A.

Discuss the change with stakeholders during the baseline approval meeting and ask them to approve the new baseline.

B.

Ask for more resources to manage this change and justify these additional resources with the value the change will give to

the company.

C.

Share the new requirements with all stakeholders and ask them to submit their comments before the meeting.

D.

Postpone the baseline approval meeting, analyze the impact, and schedule a new meeting to discuss dependencies and

priorities with stakeholders.

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Questions 27

PMI-PBA Question 27

A company uses a prioritization range of 1-10, in which 10 represents the highest or best. According to the information from the table, which option should the business analyst recommend?

Options:

A.

1

B.

2

C.

3

D.

4

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Questions 28

In the middle of a project, a new requirement was added to the scope. The business analyst must determine if any impacts, dependencies, or risks are associated with the addition to the scope.

What task should the business analyst perform in order to identify these impacts?

Options:

A.

Manage solution scope.

B.

Manage requirements traceability.

C.

Manage requirements prioritization.

D.

Manage assumptions and constraints.

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Questions 29

A company is developing a new risk management system. The company expects the system to evolve in the near future due to changing government regulations.

Which approach will better cope with the requirements’ volatility?

Options:

A.

Storyboarding

B.

Multivoting

C.

Phased baselining

D.

Comparative analysis

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Questions 30

Which of the following is the best approach to enable developers and product owners to be in constant communication so that changes or issues that occur during development are exposed and discussed as they develop?

Options:

A.

Iterative

B.

Waterfall

C.

Linear

D.

Agile

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Questions 31

A business analyst is trying to complete the requirement documentation of a project and finds that the developers have started development. The business analyst should first facilitate the:

Options:

A.

requirements gathering workshops with the stakeholders.

B.

requirements acceptance with the customer.

C.

requirements validation with the testers.

D.

requirements sign-off with the customer.

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Questions 32

A new business analyst has taken over on a project that is in the development phase. The project manager is looking for an update on requirements status.

What should the business analyst use to help communicate the status?

Options:

A.

Project charter

B.

Communication plan

C.

Business analysis plan

D.

Traceability matrix

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Questions 33

A business analyst conducts an initial review to define scope. The analysis includes the review of the business case, project goals, and objectives to obtain the necessary and required context. Based on that information, the business analyst determines that this is a large project with multiple interfaces which could cost the company money that was not initially included in the budget.

What characteristics of the project are needed to determine the approach so that the business analyst can validate whether they will

need to have a discussion about the budget?

Options:

A.

Selected project life cycle

B.

Business analysis deliverables to be produced

C.

Type of elicitation activities to be conducted

D.

Decision on the type of models to be used

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Questions 34

Which tool can be used to analyze how the system responds to various combinations of input conditions with the probability of each outcome?

Options:

A.

Decision tree

B.

Functional decomposition

C.

Expected monetary value

D.

Weighted criteria

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Questions 35

The quality function deployment is best suited to assist in the process of:

Options:

A.

relating the product features to customer value.

B.

quality control by determining the control charts and the run charts.

C.

quality assurance by structuring the quality audits.

D.

controlling the effects between the quality functions.

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Questions 36

The stakeholders for a newly approved project are subject matter experts who are very knowledgeable in the client's business and will provide the project requirements. The project team scheduled separate sessions with each subject matter expert to identify and prioritize the requirements.

Which technique is being used?

Options:

A.

Delphi technique

B.

Brainstorming

C.

Idea and mind mapping

D.

Workshop sessions

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Questions 37

The business analyst receives multiple changes from different stakeholders during the requirements gathering phase of a project. How should the business analyst track the requirements throughout the lifecycle of the project to secure the delivery of the expected solution?

Options:

A.

Perform inspections through the lifecycle of the project to detect any gaps and adjust the requirements baseline.

B.

Plan regular meetings with stakeholders to review the requirements baseline update and to discuss changes.

C.

Establish a risk traceability matrix and designate someone to manage each risk with the appropriate response.

D.

Record all the requirements in a matrix, review it regularly, and get approval from stakeholders.

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Questions 38

Prior to the design phase, the project team needs to conduct a requirements review with the customer. To prepare for the review, it would be best for the team to:

Options:

A.

prepare a test procedure for the product to discuss at the requirements review.

B.

start designing the product to impress the customer with the amount of progress achieved early in the project.

C.

evaluate the requirements and highlight those that cannot be met or need to be deferred.

D.

request a contract amendment to delete any requirements from the contract that will be difficult to meet.

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Questions 39

The project team is working on test scripts to test a solution. Which source can be used for building tests of end-to-end business processes across business functions and systems?

Options:

A.

Prototype model

B.

Feature model

C.

Context diagram

D.

Use case

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Questions 40

In order to reduce product and project risk for a large, complex project, a business analyst is asked to help develop a change process that includes formal authorization and tracking throughout the life cycle of the project. The business analyst needs a capability that will help ensure that the product conforms to approved requirements, changes can be documented, and the status of each change can be

reported.

What should the business analyst use?

Options:

A.

Configuration management system

B Work breakdown structure

B.

Traceability matrix

C.

Context models

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Questions 41

Which tool provides combined functionality for business analysis and quality assurance activities?

Options:

A.

Functional specification tool

B.

Requirements traceability tool

C.

System use case modeling tool

D.

Solution quality assurance tool

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Questions 42

A project was in the design phase when the team received news of a new regulatory mandate that affects the project. The requirements have already been approved and baselined. If the new requirements are not included, the company will be out of compliance and may

face monetary penalties.

What should the business analyst do next?

Options:

A.

Obtain approval from the project manager.

B.

Define the project scope.

C.

Follow the change control process.

D.

Update the requirements.

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Questions 43

After a project was delivered, the business analyst learns of a project objective with no associated requirement. What would have helped determine this issue before delivery?

Options:

A.

Context diagram

B.

Use cases

C.

Process flow

D.

Tracing requirements

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Questions 44

What is a standardized, effective, and efficient way to manage changes to project documentation?

Options:

A.

A configuration verification and audit system

B.

A requirements traceability matrix

C.

A configuration management system

D.

A change control board

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Questions 45

The business analyst wants to ensure that requirement changes can be formally tracked after the product is baselined. What will the business analyst need to evaluate the proposed change?

Options:

A.

Requirements management plan

B.

Impact analysis

C.

Scope statement

D.

Pareto analysis

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Questions 46

The project team has all the document control process and versioning in place to capture the requirements changes. The team ensures that the change is documented in the scope document, resulting in the changed work breakdown schedule (WBS) and schedule. However, a key requirement was not implemented in the release.

Which is a possible reason why the requirement was not implemented?

Options:

A.

The requirements management plan was not updated with the change.

B.

The scope management plan was not updated with the change.

C.

The requirements traceability matrix was not updated with the change.

D.

The schedule management plan was not updated with the change.

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Questions 47

Which tool is the most appropriate to aid in development of measurable and actionable requirements for a new project?

Options:

A.

Network diagram

B.

Use case diagram

C.

Entity relationship diagram

D.

Activity-on-node diagram

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Questions 48

When a business analyst uses subject matter experts to define roles and identify influencers, which project artifact is created or updated?

Options:

A.

Stakeholder register

B.

RACI matrix

C.

SWOT analysis

D.

Stakeholder management plan

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Questions 49

What is one benefit of documenting the change control process?

Options:

A.

Stakeholders are shielded from how changes are assessed.

B.

Stakeholders know how to request changes.

C.

Stakeholders have a schedule of changes to be deployed.

D.

Stakeholders understand the difficulty of managing requirements.

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Questions 50

A financial company deployed a new online product to their customers to invest in the stock market. The company notices a problem regarding financial calculations and starts the problem analysis. The company discovers that the new rules for taxes and fees were not implemented.

This problem could have been avoided by:

Options:

A.

using a table that shows each applicable business rule with the implemented functional requirement.

B.

implementing an automated issue tracking system to facilitate the tracing of defects to the requirements.

C.

involving a business analyst during all phases of system development.

D.

rolling back the operations using a contingency process in order to avoid loss and client dissatisfaction.

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Questions 51

A business analyst has been assigned to a project team that is redesigning the company's website. The business analyst has been documenting the relationships between requirements and has found requirements that do not trace to a business need.

Which type of requirements are these?

Options:

A.

In-scope

B.

Tested

C.

Implemented

D.

Out-of-scope

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Questions 52

A type of requirements document that would be the most valuable to a database administrator would be:

Options:

A.

a data flow diagram.

B.

a business process diagram.

C.

an entity relationship diagram.

D.

an object diagram.

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Questions 53

Which technique or tool is used to obtain acceptance of the delivered product?

Options:

A.

Expert judgment

B.

Facilitated workshops

C.

Inspection

D.

Contextual inquiry

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Questions 54

A system enhancement project has been initiated to address the concerns of an external group of stakeholders not included in the first release. What should be done to ensure stakeholder satisfaction with the enhancement?

Options:

A.

Request that the project manager identify all affected project stakeholders.

B.

Provide all signed-off project documentation to the stakeholders for information purposes only.

C.

Engage all stakeholders early in the requirements gathering phase to define acceptance criteria.

D.

Solicit feedback and add requirements to the project backlog.

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Questions 55

Midway through the requirements gathering phase, a stakeholder informs the business analyst that a requested requirement does not address the solution. The stakeholder wants to know who made the request. The business analyst spends hours searching emails to identify the requestor.

What should the business analyst have documented?

Options:

A.

Sponsor approval in the requirements traceability matrix

B.

The source in the RACI matrix

C.

Roles and responsibilities in the RACI matrix

D.

The source in the requirements traceability matrix

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Questions 56

Once the requirements are compared to internal and external quality standards, what should the business analyst do next?

Options:

A.

Set the priority of the requirements.

B.

Communicate the requirements to stakeholders.

C.

Ensure that the requirements are validated.

D.

Baseline the requirements.

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Questions 57

A stakeholder has rejected a project's deliverable because it does not meet the original business need. It is further determined that the deliverable does not meet the requirements identified in the baseline.

What is the best approach to resolve this issue?

Options:

A.

Meet with the customer and apologize for misunderstanding the business's need.

B.

Suggest re-estimating the requirement and following the change control process.

C.

Provide the stakeholder with a copy of the approved requirements baseline and move forward without making a change.

D.

Require development resources to work overtime to modify the deliverable to satisfy the stakeholder.

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Questions 58

A business analyst assigned to review test output for a project realizes that an approved requirement has been missed. Which technique could the business analyst have used to ensure that requirements were delivered as stated?

Options:

A.

Work breakdown structure

B.

Requirements management plan

C.

Use cases

D.

Traceability matrix

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Questions 59

A business analyst and stakeholders have completed documentation of the acceptance criteria for the requirements of a new vehicle leasing database. A concern is raised that some of the key performance indicators may not validate the desired benefits of the implementation.

What should the business analyst do to ensure that the business need can be validated?

Options:

A.

Document an assumption.

B.

Document a constraint.

C.

Document a defect.

D.

Document a business rule.

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Questions 60

A business analyst is leading a project to implement automated order entry software at a local pizza restaurant. The business analyst has very little information about the project: the ordering process takes too long and often ends in incorrect orders.

What step should the business analyst take next?

Options:

A.

Schedule a requirements gathering sessions with the manager of the ordering department.

B.

Request information on the current ordering process and compare it with other companies.

C.

Identify testing resources to support the implementation.

D.

Select the software to implement and start working with the technical resources.

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Exam Code: PMI-PBA
Exam Name: PMI Professional in Business Analysis
Last Update: Dec 1, 2024
Questions: 200

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