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PMP Project Management Professional (2024 Version) Questions and Answers

Questions 4

After gathering all the requirements for a project with dependencies on external stakeholders, the project team is finishing the second iteration At this point, the project manager learns about a possible change in regulations that would prevent the product launch

What should the project manager do to realize benefits?

Options:

A.

Add an entry in the risk log

B.

Implement the changes

C.

Review target benefits.

D.

Improve the team's velocity

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Questions 5

During an ongoing project a key resource asks the project manager about the project purpose and if it is aligned with the organization's strategy What should the project manager share with the key resource?

Options:

A.

The updated benefits management plan

B.

The updated scope management plan

C.

The updated project management plan

D.

The updated communications management plan

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Questions 6

The rollout of a new finance system is in the execution phase. A number of issues have surfaced in the last month that are slowing the project down A new project sponsor has recently started with the company but has not had time to meet the project manager The project is at the point where the issues are significantly impacting delivery of the project

How should the project manager alert the new project sponsor about these concerns?

Options:

A.

Send an email invitation to the project sponsor to attend all of the project team's weekly meetings, and hope the sponsor will find time to attend

B.

Send an email to the project sponsor summarizing the project status and key concerns, and request an immediate face-to-face meeting to discuss them

C.

Continue emailing updated project status reports highlighting the key risks and

issues, and wait for the project sponsor to request a meeting

D.

Complete a risk analysis outlining the delays and impacts, and email a copy of the risk register, urging the project sponsor to respond

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Questions 7

The city has decided to build a new tram station The project will include various approaches The construction and infrastructure work will be accomplished using a predictive life cycle while software will be developed using an iterative life cycle Some neighbors are resisting the project have been asking the mayor to stop the project, and are threatening legal action

What two actions should the project manager take'? (Choose two)

Options:

A.

Discuss with the construction team alternatives on moving the new train station to another location.

B.

Publish information on the city’s website about the benefits that the new tram station will bring

C.

Have a meeting with the mayor and explain the importance of the new train station to the city.

D.

Conduct regular meetings with the neighbors to get their buy-in for the project

E.

Register this situation as a risk and develop a mitigation plan

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Questions 8

During the third iteration, the team encounters a major delay that has not had significant improvements over the last few weeks What should the project manager do?

Options:

A.

Retrospect frequently and suggest improvements.

B.

Incorporate a predictive approach for this element.

C.

Implement mitigation strategies for this element

D.

Request additional team members to help with improvements

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Questions 9

A project manager joins a team that is providing a customized enterprise resource planning (ERP) system to a client A potential design problem is identified by the development team After reviewing this issue with the project owner and team members, all agreed to revise the design to avoid a system defect when deployed The design is already approved.

What should be the project manager's next steps?

Options:

A.

Conduct a proof of concept to make sure there are no problems in the revised design

B.

Amend the design specifications and pass them to the development team for reprogramming

C.

Make a change request and get format approval from the project owner

D.

Inform the client of the problem and follow the change request process

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Questions 10

The following table shows the business value created and the development effort required to implement various features in a product

PMP Question 10

Which feature should the team prioritize first? Enter the feature name in the box below

PMP Question 10

Options:

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Questions 11

A project manager is leading a project which shows a trend to exceed the cost baseline What should the project manager do first to manage the budget?

Options:

A.

Ask the project sponsor for assistance in getting the budget back on track

B.

Meet with the project team to analyze the actual cost to determine deviations

C.

Inform the stakeholders that the project will be finished over budget.

D.

Issue a change request including the analysis to increase the budget

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Questions 12

In a hybrid project, the customer decided on a major change for the project design. This change was approved and the impact on schedule and budget is known The software team leader, who is supposed to develop the software, refuses to commit to delivery dates claiming that they work using an agile approach and cannot commit to a final delivery date The hardware team depends on this software to develop their part of the product

What should the project manager do?

Options:

A.

Add this risk to the risk register and monitor it according to the risk management plan

B.

Escalate this to higher management and ask for help to resolve the issue.

C.

Impose the delivery dates on the software team leader and notify the functional manager about the situation

D.

Ask the software team leader to use a predictive approach and commit to a delivery date

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Questions 13

An experienced project manager is overseeing a merger and acquisition project. The project manager reacted differently to different threats identified on the project

Drag the mitigation strategy on the left to the project manager's actions on the right

PMP Question 13

Options:

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Questions 14

A company recently used desktop research for a feasibility study, which showed that the project is behind schedule The project team also has concerns about the impact of scope changes on the project schedule

What should the project manager do to keep the project on schedule while still meeting project objectives'?

Options:

A.

Collaborate with the change control board (CCB) to review the scope and submit any change requests

B.

Submit a change request to the CCB and update the schedule

C.

Update the scope and add more resources to the project

D.

Update the scope and move on to the next project milestone

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Questions 15

A project manager is leading an in-house company project in its very early stages This current project is similar to another project that ended a year ago

What should the project manager do to analyze the involved stakeholders?

Options:

A.

Lower the priority of stakeholder engagement as the stakeholders already have knowledge of this kind of project

B.

Use lessons learned from the previous project as a guide for the current project's stakeholder register

C.

Refer to the stakeholder register from the previous project as it was similar to the current project

D.

Document in the risk register that the current project may have different

stakeholders than the previous project

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Questions 16

A company's project management office (PMO) is incorporating more adaptive technologies and has hired a new project manager with hybrid project management experience The team is slow in adopting the new methodology and has not been updating project artifacts in a timely manner.

Which action should the project manager take to improve the team's performance?

Options:

A.

Set up a training session for all project team members

B.

Reach out to the functional managers for support

C.

Speak individually with each project team member about making the needed updates

D.

Send an email asking all project team members to complete updates at the end of the day

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Questions 17

The team has reported the following impediments at the daily standup meeting Drag each impediment on the left to the action that the project manager needs to take on the right

PMP Question 17

Options:

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Questions 18

A project manager is leading a meeting with key stakeholders, the project sponsor and the product owner to define the features that will be released after the next iteration. The purpose of the meeting is to review the product backlog prioritization, considering that during the past iteration some deliverables were not completed.

Which two items should be taken into account first to review and update the product backlog priorities during the meeting? (Choose two)

Options:

A.

Complexity and the cost of development

B.

Industry trends and the technical approach

C.

Cost of delaying some features against business value

D.

Reusing components from another product

E.

Length of time each feature has been on the backlog

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Questions 19

A project manager is assigned to a project in a company that is transitioning to agile Not all stakeholders believe in the project, and some stakeholders would like the entire project defined and planned out early in the project However the project sponsor needs a quick win to ensure the continuation of the project.

What approach should the project manager use?

Options:

A.

An agile approach as this would provide working functionality earlier

B.

A predictive approach as this would please the senior stakeholders

C.

A hybrid project as this will mitigate stakeholders' concerns.

D.

A predictive approach as this will show benefits for all stakeholders

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Questions 20

During the execution of a project, the finance team identified that they were not involved in building the business case for the project and will not approve the estimated return on investment (ROI). What should the project manager do?

Options:

A.

Revisit the communications management plan and make necessary adjustments

B.

Revisit the scope management plan and note this as a risk

C.

Schedule a meeting with the product owner and finance team to agree on course corrections

D.

Continue developing based on the project management plan and address the issue post delivery

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Questions 21

A project has a very tight delivery schedule The project is approaching the delivery date and the project sponsor often sends the project manager alerts to avoid any schedule slippage The project team has performed at an acceptable level until now but the project manager wants to ensure the team's performance level is maintained until the end

What action should the project manager take to motivate the project team’s performance?

Options:

A.

Send a formal notice to team members instructing them to maintain performance

B.

Hire a few temporary team members to help with the additional work

C.

Award certificates of appreciation to encourage the team

D.

Inform the team about the delivery pressure from the project sponsor

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Questions 22

For the purposes of quality assurance a quality audit was conducted on the processes being used in the project execution plan. One of the nonconformance issues raised by the auditor was that attendance lists for the project risk review meetings were not available

Why is an attendance list important?

Options:

A.

It is standard practice on projects to conduct risk review meetings which should have records on meeting attendance

B.

The attendance list is evidence that risk review meetings were held with the appropriate project team members

C.

It is a record that shows the number of attendees in the meeting

D.

It is a document that is registered within the lessons learned register

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Questions 23

During a documentation audit of an international company it was identified that the last version of the project schedule was from one month ago even though the project manager knew it was recently updated How should the project manager have handled documentation for the project?

Options:

A.

Updated the project management plan regularly and had it securely shared with all stakeholders

B.

Assigned a project team member to ensure all project documentation was updated

C.

Reviewed the risk register to identify a response plan for the audit

D.

Kept documentation in the project management information system (PMIS), and shared it with appropriate stakeholders

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Questions 24

Drag the to the correct scenario on the right

PMP Question 24

Options:

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Questions 25

An agile project is running its fifth iteration out of eight After the last iteration planning the team was informed that there is a new competitor in the market and it is necessary to move faster to ensure market share is not missed What should the project manager do?

Options:

A.

Add the competitor's functionalities to the product backlog to improve the product

B.

Ask the sponsor to add more people to the team

C.

Help the team to find a new approach to launch the product as soon as possible

D.

Ask the team to increase the velocity to launch the product as soon as possible

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Questions 26

During the closing process, the project manager learns that one deliverable is not meeting customer expectations How should the project manager proceed?

Options:

A.

Ask the customer to issue a change request with the information to analyze and provide a solution.

B.

Review the deliverable requirements, check the customer approval criteria, and proceed accordingly

C.

Meet with the customer to reach agreement on the scope of the deliverable that will satisfy both parties

D.

Contact the project sponsor and ask for help in negotiating the closing of the project with the customer

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Questions 27

A large multi-year project requires highly skilled staff for successful deployment The management team and the project sponsor have analyzed the resource requirements and agreed to have permanent staff hired for the project to avoid potential budget overrun However there is a risk of staff turnover during the course of the project, which may have an impact on the delivery

Which two actions should the project manager take to mitigate this risk? (Choose two)

Options:

A.

Introduce a recognition program to motivate and reward resource performance

B.

Enhance the competencies of the project team through training, mentoring and coaching.

C.

Increase the trained staff to create back-up for resources

D.

Meet with management to discuss dividing the project into smaller projects

E.

Convince senior management to hire third-party staff

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Questions 28

A project manager is leading a project that is in an advanced stage. All high-level risks identified in the risk management plan have been resolved or are no longer a risk for the project. Only low-level risks remain

What should the project manager do now?

Options:

A.

Reduce the priority of project risks as all remaining risks are low-level

B.

Notify stakeholders that all high-level risks have been resolved

C.

Reevaluate identified risks and update the risk register

D.

Reclassify low-level risks as high-level risks

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Questions 29

A project manager is starting a project using a hybrid approach and notices some team members only have knowledge of predictive approaches What does the project manager need to do first in order to have good project performance?

Options:

A.

Coach those team members lacking hybrid knowledge to learn on the job.

B.

Change the team to include hybrid experts

C.

Assess the required training per team member.

D.

Deliver hybrid training to all team members

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Questions 30

The project charter was just approved and the project sponsor has given permission to proceed with the project The program manager has confirmed that one of the requested key resources is also needed on another project at the same time This will affect project delivery

What should the project manager do?

Options:

A.

Pay overtime to key resource to get the work done outside of working hours

B.

Have a meeting with project manager of the other project to find a resource optimization solution that works for both projects

C.

Speak with the client to see if the project delivery deadline can be delayed due to resource availability

D.

Talk to the program manager and about prioritizing this project over other projects so the key resources are available

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Questions 31

A project manager has been managing a highly complex project. The project manager has ensured that all of the required tasks have been completed. During a recent external audit. The project manager was informed of a heavy penalty being levied on the project for the latest module that was implemented

What should the project manager have done to ensure that there were no liabilities arising from the recent implementation?

Options:

A.

Ensured that all defects identified during testing were resolved before implementation

B.

Ensured that all of the required tasks identified in the scope were completed successfully

C.

Ensured that all documentation was completed post implementation before closing the project

D.

Ensured that all the required approvals were received per the organizational procedures

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Questions 32

A project manager has been appointed to a multimillion-dollar project The project is considered to be high risk since no similar projects have been undertaken before and there is no historical data Some external stakeholders are reluctant to provide support

What approach should the project manager take?

Options:

A.

Examine the plans, processes, policies, and knowledge that are specific to the organization undertaking the project

B.

Establish dialogue with stakeholders on the project constraints, assumptions, and critical inputs

C.

Convince senior management to close the project since the project lacks sponsorship and is considered to be high risk.

D.

Host a project team meeting, then update the risk register and the project management plan

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Questions 33

The project sponsor of a major initiative is consistently changing the prioritization of modular work packages The team is used to three week sprints and is becoming increasingly frustrated with the daily changes in scope>

What should the project manager do?

Options:

A.

Move to a Kanban strategy so that work can be reallocated more easily

B.

Decrease the sprint cycle to the average repriontization request by calculating it in days

C.

Set up a meeting with the project team and ask for their opinion on what to do

D.

Set up a meeting with the sponsor to explain the importance of keeping a strict sprint cycle

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Questions 34

The team is working on a critical project deliverable and the project manager is concerned about meeting the deadline There have been complaints from some stakeholders about some of the team members' performance The project manager wants to understand the situation and provide feedback to the team as soon as possible

What three actions should the project manager take to address this situation? (Choose three)

Options:

A.

Define team ground rules

B.

Perform a retrospective session

C.

Implement daily team meetings.

D.

Request a manager performance review

E.

Conduct an annual review.

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Questions 35

A project manager has just finished initiating a project. While planning the project manager notes that several essential team members do not have the required skills for key tasks later in the project.

What should the project manager do first?

Options:

A.

Develop the resource management plan and ensure adequate training

B.

Replace the current project team members

C.

Outsource the task to be completed by a specialized vendor.

D.

Update the issue log to account for the lack of team member qualifications

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Questions 36

At the end of a project with multiple suppliers, the project manager is reviewing the closing process and finds that an unexpected financial balance is remaining What will help the project manager understand why this has occurred?

Options:

A.

Project audit

B.

Lessons learned

C.

Organizational process assets

D.

Procurement audit

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Questions 37

An agile project team is looking to develop quality standards for a project How should the project manager coach the team?

Options:

A.

Determine the tools and techniques suitable for the project and ensure that testing is done early and continuously.

B.

Inform the team that user acceptance testing is required to ensure that the product owner accepts the solution

C.

Insist that test-driven development is implemented along with the automated testing

D.

Ensure that the definition of done (DoD) is provided when the product owner agrees that all acceptance criteria have been met for the user story

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Questions 38

The project manager just started leading a project team from which the previous project manager resigned After a quick evaluation of the project it is apparent that team morale is low due to continuous disagreement about how to complete tasks. Tasks are taking longer than forecasted and the project is off schedule

What should the project manager do?

Options:

A.

Conduct a meeting with the project team to discuss and address the sources of disagreement

B.

Inform the stakeholders that the project will be delayed due to previous team management

C.

Crash the project timeline to ensure the project is back on schedule

D.

Issue a change request to extend the project schedule based on identified delays

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Questions 39

A project manager receives a voicemail from a business analyst on the project team The business analyst indicates that an internal stakeholder is upset that they were not included before the project began The stakeholder is asking for an addition to the requirements traceability matrix

What should the project manager do to improve the stakeholder relationship?

Options:

A.

Consult the project scope document to make sure the addition is in scope.

B.

Update the stakeholder engagement plan to ensure the stakeholder is included in the project stakeholder list

C.

Initiate a project change request so the change control board (CCB) can decide if it is in scope.

D.

Engage the stakeholder to solicit more information before responding to the request

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Questions 40

In experienced project manager has never managed an agile project until now. Due to the uncertainty of the project, the project manager is struggling with the definition of the project scope and is taking a long time trying to define it.

What should the project manager do?

Options:

A.

Submit a change request to leverage previous experience and manage the project using a predictive approach,

B.

Schedule a daily project definition meeting with the team to define the project scope before starting the execution.

C.

Start executing the project as the scope will be defined and redefined throughout the project.

D.

Obtain partial approval from the product owner to baseline the project scope plan before starting the execution.

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Questions 41

A project manager working on a software development project asked the software development about the status of a task. The developer responded that the task was delivered 1 week ago and mentioned that the delivery was reported via a specific project management software.

What should the project manager do next?

Options:

A.

Review the stakeholder engagement plan and communicate which technology is available to develop, transmit, and store project artifacts.

B.

Engage the software developer, let them work with this project management software, and then conduct a train-the-trainer activity to ensure everyone can use it.

C.

Research the project management software to understand how it works, and establish it as the acceptable software to hold the project artifacts.

D.

Review the communications management plan and communicate which technology is to be used to develop, transmit, and store project artifacts,

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Questions 42

A project manager is working on a software product that will be installed across all levels of the client's organization. The client's executive sponsor insists that only stakeholders at the highest level of the company will be involved in the planning phase.

What should the project manager do?

Options:

A.

Ask the client how the project will affect the client's organization and recommend that all impacted parties be involved.

B.

involve an executive-level stakeholder at the project manager's own company to speak with the client's executive sponsor.

C.

Perform an independent analysis to determine the stakeholders from the client's organization.

D.

Defer to the judgment of the client's executive sponsor since they will determine whether the project is a success.

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Questions 43

An agile team completes a deliverable that is to be certified by another expert team The second team does not take the deliverable for many months What should the servant leader do?

Options:

A.

Review the process and remove the impediment

B.

Escalate this to the project director for a resolution

C.

Remove the certification need from the project scope

D.

Escalate this to the agile lead of the second team

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Questions 44

A project manager is managing a project that is going to deliver a new risk platform. This platform will enable data-driven and new risk market models to ensure compliance with new regulations. The regulatory requirements for the models are released continuously and are not fully fixed yet. The project manager is reviewing the risk register and added a few new

Hems

Match the risks on the left lo the correct category on the right.

PMP Question 44

Options:

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Questions 45

After months of careful planning and discussions with subject matter experts (SMEs). a new law is announced that may significantly impact the project budget. What should the project manager do first?

Options:

A.

Consult the risk and issue logs.

B.

Initiate a project change request.

C.

Create a baseline impact assessment

D.

Discuss with the project sponsor.

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Questions 46

An agile project is in its early iterations, but the project manager already realizes that

more resources will be needed to achieve the expected time lines. There are no internal

resources. available.

What vendor strategy should the project manager use to maximize project delivery?

Options:

A.

Use compression techniques to break down the scope and assign the scope pieces to

different vendors with a fixed-price contract.

B.

Use the contingency budget for hiring additional vendor resources to mitigate any project

risk.

C.

Engage in a time and materials (T&M) contract and hire a local vendor to support

development.

D.

Establish a solid view of the scope and requirements and engage a vendor with a fixed price contract.

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Questions 47

After reviewing the lessons learned database, a project manager realizes that the current team may not be knowledgeable enough about organizational processes for the needs of a new project. What should the project manager do?

Options:

A.

Develop the team members to work as a cross-functional team.

B.

Ask a functional manager to provide the right team members.

C.

Review the project charter to see if the scope can be modified.

D.

Ask the portfolio manager to reassign the project to another team.

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Questions 48

A project is almost completed, and both the sponsor and the project management office (PMO) are happy with the project manager's performance reviews. The project manager is under budget and ahead of schedule. However, a team member asks to add a feature to the product that will make the product more impressive and acceptable to the end users.

What should the project manager do first?

Options:

A.

Accept the feature.

B.

Determine if the feature is within the scope.

C.

Submit a change request! for the feature.

D.

Reject the feature.

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Questions 49

A project manager is working on a project that will transform the organization's operating model. The project manager reviewed the budget allocation for various phases and was informed that upper management will not approve any additional funds.

Knowing that there are no additional funds available, how should the project manager proceed?

Options:

A.

Allocate the budget to the phases of the project and meet with upper management to consolidate the final funds.

B.

Ensure that the budget is enough to cover the internal resources, since external supplies can be covered by procurement.

C.

Allocate the budget to the deliveries that have higher business value for the organization than those with lower business value.

D.

Decide to work on the small deliveries, leaving the big deliveries until the end of the project, and track critical expenses.

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Questions 50

A project manager became aware of misunderstandings between a key stakeholder

and a team member with regard to some of the features defined in the project scope. What

should the project manager do?

Options:

A.

Reconcile the key stakeholder to the team member's recommendation.

B.

Reconcile the team member to the key stakeholder's recommendation.

C.

Escalate the communication concerns to the project management office (PMO) and

request that they take action

D.

Work with both the team member and the key stakeholder to reach a consensus.

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Questions 51

A healthcare company requires all new employees to attend mandatory computer-based training courses, Because some of the employees work with highly sensitive patient data, the training covers various aspects of data security. In spite of this training, data breaches continue to occur in

one of the project teams.

What should the project manager do?

Options:

A.

Apply a root-cause analysis on the data breaches.

B.

Ensure that all team members complete the training.

C.

Redesign the training courseware to make it interesting.

D.

Retrain the team members responsible for the breaches.

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Questions 52

A supplier informs the project manager that producing the quantity of a key component for the project will require an additional month. The project manager has to meet an important

milestone in a week.

What should the project manager do next?

Options:

A.

Ask the vendor if the minimally sufficient materials can be produced in time to meet the deadline.

B.

Perform market research to find out if there are other vendors that can produce similar kinds of materials.

C.

Submit a change request to the change control board (CCB) asking to extend the deadline in order to reflect the late delivery.

D.

Involve the legal department, as the vendor is breaching the contract by not delivering the full amount in time.

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Questions 53

The project management office (PMO) has recently adopted some agile practices. During an iteration a key stakeholder in the business is concerned with the benefits management plan in the project document repository and mentions that some benefits have not been updated.

What should the project manager do first?

Options:

A.

Update the risk register in order to add the issue.

B.

Review the issue log regarding the concern

C.

Revise the benefits management plan

D.

Assess the repository to check for inconsistencies.

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Questions 54

A client comes to the company asking to copy a project that was executed 2 years ago

in the same city, with the expectation that the new project will have the same cost and duration.

While finalizing the project management plan, the project manager realizes that the baseline

costs are much higher than the original project.

What could the project manager have done to avoid this?

Options:

A.

Verified applicable budget inputs related to this project

B.

Assigned the same project resources to this project

C.

Estimated a budget for the project's quality management

D.

Determined a budget reserve for this project

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Questions 55

An agile project team is tasked with a new project After multiple discussions with me customer it appears that there is a lack of clarity on the requirements which resulted in delays in the architecture and design phase

What should the team do next?

Options:

A.

Start with the end user documentation review with the customer and gather feedback

B.

Start with design of the prototype review with the customer and gather feedback

C.

Start with the product prototype development, review with the customer, and gather feedback

D.

Start with the product architecture review with the customer and gather feedback

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Questions 56

A key stakeholder has recently started in a company and has been assigned to a hybrid project. Although very experienced in their domain, the stakeholder has only been exposed to predictive project approaches.

What should the project manager do?

Options:

A.

Inform the stakeholder that they must level their knowledge with other stakeholders.

B.

Update the risk register with the potential impact and apprise the steering committee.

C.

Inform the project management office (PMO) that the team will use a predictive approach for this project.

D.

Allocate time to mentor the stakeholder in the selected project approach.

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Questions 57

A project manager and project team have brought a project back on track after mapping and removing impediments During the current sprint the team reported that an impediment that previously caused major delays has appeared again. The team tried implementing the same mitigation tasks that worked previously However, the tasks are not having the same result with the impediment

What should the project manager do?

Options:

A.

Escalate the issue with an impediment to the project sponsor

B.

Use the contingency budget to implement schedule compression

C.

Implement the mitigation plans listed in the organizational process assets (OPAs)

D.

Reassess the issue as part of monitoring and controlling

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Questions 58

A company has undertaken a large transformation project using agile practices. The project sponsor has asked the project manager to promote the new values identified in the intended transformation to the project team

What should the project manager do?

Options:

A.

Add a user story during sprint planning that gives recognition to behaviors that are aligned with the new values

B.

Send a standard email to the team prior to every daily standup containing the new values

C.

Organize a team meeting focusing on the new values associated with the transformation

D.

Give recognition to team members' behaviors that are aligned with the new values during the sprint retrospectives

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Questions 59

A project manager Is working on a project using a hybrid approach. The project Is scheduled to be completed in three more sprints. One of the team members notifies the project manager that they are leaving the company which was approved by their functional manager

What should the project manager do first in this situation'?

Options:

A.

Ask the functional manager why a decision was made without consulting them

B.

Use soft skills to influence the team member to slay until the project is completed

C.

Ask the functional manager for an immediate replacement for the team member.

D.

Review the risk management plan and mitigation plan to understand the impact of this issue

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Questions 60

An agile team recently started working on a project for a financial institution. The

project sponsor is concerned that an agile approach will not provide enough support for the

organization's compliance standards.

In order to mitigate this risk and avoid problems, what should the project manager do?

Options:

A.

Propose using a compliance review board that will be responsible for approving all

product features prior to their release to the public.

B.

Liaison with the compliance group, making them responsible for understanding the

requirements and keeping them prioritized in the backlog.

C.

Meet with the compliance team and make sure that their requirements are covered in the

definition of done (DoD) for each story.

D.

Ensure that the peer review process also covers compliance requirements, creating a

second layer of security for the project.

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Questions 61

A large and complex program in an agile environment has experienced an increase in

escalations from the client side. The rates and responsibilities are unclear, and the client does not have any direction regarding the escalation process.

What should be done to resolve this issue?

Options:

A.

Invite the client and product owner to all planning, review, and retrospective meetings.

B.

Accept the escalations and manage them so the working relationship with the client is

not impacted.

C.

Review and clarify roles, responsibilities, and the governance model at the next sprint

review meeting.

D.

Invite the product owner to attend all Scrum meetings and define the governance model

and escalation path.

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Questions 62

As the project progresses, the learns not performing at acceptable levels and in accordance with the key performance indicators (KPls) that were set at the beginning of the

project. How should the project manager resolve this?

Options:

A.

Escalate a schedule risk to the sponsor.

B.

Conduct team-building exercises.

C.

Stop the project and perform a team skill assessment.

D.

Make sure that the team has a full understanding of the scope.

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Questions 63

A project manager is working on a project to modernize the information technology of a bank, The project manager is facing challenges with the project sponsor regarding how to proceed with implementation of a key piece of technology.

How should the project manager resolve this conflict?

Options:

A.

Meet with all project stakeholders to identify how to implement the technology.

B.

Identify the disagreement in the risk register and develop a contingency plan.

C.

Update the project charter to align with the desires of the project sponsor.

D.

Negotiate with the project sponsor to develop a mutually beneficial solution.

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Questions 64

A project manager is building a team that will be comprised of subject matter experts (SMEs) from two different divisions of the same company.

The project team will be virtual and will include members from different countries around the world.

What should the project manager do to ensure effective team building occurs?

Options:

A.

Coordinate with team members to define and communicate ways of working, roles and responsibilities, scheduling, time zone, and cultural

observance information.

B.

Explain to the team that since they are all SMEs and know one another, they are expected to immediately collaborate and deliver effectively.

C.

Update the communications management plan and determine an issue resolution process for when furture conflicts arise.

D.

Colocate the team members at the beginning of the project to explain the expectations for team interaction, meeting schedules, and overall

project governance.

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Questions 65

A scrum master is receiving conflicting status updates for the same task How should an accurate status be obtained from the team?

Options:

A.

Review the deliverable carefully and determine the right status

B.

Assign one person to be responsible for the task

C.

Establish a clear definition of done (DoD) for each task

D.

Encourage team members to work together

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Questions 66

A project manager is working on a construction project. The company owner asks the project manager to provide cost estimates for the new decoration project within 4 hours.

How will the project manager be able to complete this task?

Options:

A.

Tell the owner that a rough order of magnitude will be provided.

B.

Contact a subject matter expert (SME) for advice and consultation.

C.

Call a meeting with the project team to identify the most appropriate approach.

D.

Tell the owner that the task requires more time and expertise

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Questions 67

A complex project is m its execution phase. The project is set up to produce both predictive and incremental deliverables. The agile team is running late on their tasks There is a resource on the agile team who is responsible for producing progress reports for the project manager This resource has the required skills to help other team members with their workload

What should the project manager do to optimize the time of the resource who produces the progress reports?

Options:

A.

Work more closely with the agile team to eliminate the need for progress reports

B.

Record this in the issue log and find a resource to produce the reports

C.

Produce the progress reports on their own

D.

Engage a new resource to produce the progress reports

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Questions 68

A project is scheduled to end in 2 weeks. The team is expected to continue working long hours and is showing signs of weariness and fatigue What should the project manager do to encourage the team?

Options:

A.

Schedule training courses to enhance team performance

B.

Add new team members to help the project finalization

C.

Initiate rewards and incentives according to assessment results

D.

Schedule working lunch meetings until the project is complete

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Questions 69

A new member was included on a project team in an ongoing software project. This team member was the only available resource but does not have the proper experience to accomplish the activities.

What should the project manager do to ensure this team member's lack of experience does not negatively impact the project?

Options:

A.

Schedule a training course for the new team member to fill in their gaps in experience.

B.

Log this as an issue in the project issue log and speak with the resource manager.

C.

Provide weekly feedback to all project team members, including the new member.

D.

Ensure that coaching meetings are in place for this team member within the project timeline.

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Questions 70

A project requires the installation of a call center to support operations. It is estimated that the call center will need 100 people working on

weekdays from 8:00 a.m. to 5:00 p.m. and weekends from 8:00 a.m. to 12:00 p.m.

What should the project manager do?

Options:

A.

Implement the call center with internal staff to ensure the work is performed according to the company’s culture.

B.

Work with 50% of the people internally and contract the other 50% to an outside company.

C.

Delegate the analysis to the human resources (HR) department in order to organize the call center operations.

D.

Conduct an alternative analysis to decide whether to hire people directly or contract with a company to do the job.

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Questions 71

A project is being delayed due to a large amount of rework caused by a quality problem that is impacting the critical path. What should the project manager do?

Options:

A.

Rebaseline the project schedule to absorb the delay.

B.

Report the delay with rectifying actions to the project management office (PMO).

C.

Notify the project steering committee about the cause of the delay.

D.

Report the delay with rectifying actions to the change control board (CCB) for review,

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Questions 72

A project manager was recently assigned to a new project that is about to start. The

organization has already signed a fixed-cost contract with the customer detailing the scope and final delivery date, but the project manager has identified several internal constraints and conditions that will certainly prevent the project from being completed in the number of iterations initially planned.

What should the project manager do next?

Options:

A.

Create an issue log template that will be used to identify and track impediments.

B.

Create a contingency plan in case the project deviates from the initial plan.

C.

Create a schedule management plan to ensure the project meets the delivery date.

D.

Create an assumption log and map assumptions to impediments based on the impact to

the project value.

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Questions 73

A customer wants to launch a new product in the market and an agile team is set up to work on this project for 9 months After 1 month the customer feels that it would be better to release the product 2 months earlier than the planned date. The task is now assigned to the most talented resource in the organization to this project tor an early finish.

Which risk management strategy has been adopted in this scenario?

Options:

A.

Shared

B.

Accepted

C.

Enhanced

D.

Exploited

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Questions 74

A project manager has been assigned to a high-visibility project that has been identified as having medium complexity, based on previous similar projects. The project needs

to be delivered to the customer as a ready-to-use product .

Based on this scenario, what should the project manager focus on throughout the project life cycle?

Options:

A.

Resource management and lessons learned

B.

Time management and stakeholder engagement

C.

Cost management and risk management

D.

Stakeholder engagement and lessons learned

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Questions 75

A high-tech borehole protect was initiated with the goal of providing water for a rural community of 1500 villagers located in an arid region. The project was completed with a cost performance index (CPi) of 1 09 and a schedule performance index (SPl) of 0.93 Six months after its completion it is determined that the villagers could not access water

What caused this situation to occur?

Options:

A.

The risk analysis was inadequate

B.

The project was completed behind schedule

C.

The requirements gathering was inadequate

D.

The project was delivered above budget

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Questions 76

One of the risks identified during project planning activities is related to a component from a preferred vendor. The component utilizes new technology, and there is a possibility of incompatibility with other parts of the system that are being developed.

What should the project manager do?

Options:

A.

Create a risk probability matrix to address the incompatibility.

B.

identify an alternative component in case of incompatibility.

C.

Use the contingency fund to redesign the interface if it is incompatible,

D.

Require the vendor to redesign the incompatible component to fit the system.

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Questions 77

The project team is planning a schedule with limited information. The team |s having

issues identifying the detailed tasks and estimating task durations.

Which three techniques should the project manager use? (Choose three)

Options:

A.

Rolling wave planning and an adaptive approach

B.

Relative estimation to determine the task or deliverable sizes

C.

Iterations and reviews to continuously keep adapting the plan

D.

Bottom-up estimating based on a work breakdown structure (WBS)

E.

Gantt chart that includes milestones and deadlines https://www.projectmanager.com/blog/project-management/planning-techniques-for-projects

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Questions 78

A project manager for a factory construction project in a small town is evaluating the necessary actions to engage stakeholders The local community is speculating the impact of the facility. There are rumors of job opportunities and environmental impacts which are listed on the project risk matrix

What should the project manager do with regard to community engagement in this situation''

Options:

A.

Include the local union representative in the high-power, high-impact stakeholder group

B.

Focus on the sideward stakeholders only and let the organization manage the community.

C.

Build channels to extend communication efforts to the local community

D.

Use the city administration to address communication with the community

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Questions 79

A project manager is reviewing the requirements of a large program. Which requirements should the project team prioritize to avoid getting fines?

Options:

A.

Developing new product lines

B.

Complying with new regulations

C.

Establishing company processes

D.

Certifying sustainable products

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Questions 80

An agile team completes a deliverable that is to be certified by another expert team The second team does not take the deliverable for many months What should the servant leader do?

Options:

A.

Review the process and remove the impediment

B.

Escalate this to the project director for a resolution

C.

Remove the certification need from the project scope

D.

Escalate this to the agile lead of the second team

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Questions 81

Clients are complaining about the delay on a product delivery timeline. It is confirmed that the issue is related to the product inventory and availability.

What should the project manager do to engage the stakeholders?

Options:

A.

Ask the team to work on the complaint raised by the clients.

B.

Escalate the issue raised by the clients to the project sponsor,

C.

Develop a solution with the team to identify the inventory level.

D.

Work with the team and the product owner to define the next steps.

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Questions 82

The product backlog has been completed and prioritized. and the first sprint has begun A team member advised that during the daily standup there is a delay in having an external vendor contract signed.

What is the project manager's priority in this situation?

Options:

A.

Request that the team member gel the contract signed as soon as possible

B.

Determine a mitigation strategy to move the project forward

C.

Take over contract negotiations for the team member to speed up the process

D.

Assist with the removal of impediments and blockers so that the project can continue

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Questions 83

A supplier, who was tasked with providing an important component for a project, is unable to deliver the materials due to a large-scale labor problem. What document should the project manager use to update the details and communicate to relevant stakeholders?

Options:

A.

Risk register

B.

Project schedule

C.

Change request

D.

Issue log

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Questions 84

Many issues have been encountered in a project due to the low competence of the team members. These issues might lead to poor project performance and potentially to project termination.

What should the project manager do?

Options:

A.

Organize a brainstorming session with the project team to address the issue.

B.

Advise the project team on the importance of team engagement,

C.

Invest in coaching and training for all project team members.

D.

Escalate the issue with the human resource (HR) department to take action,

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Questions 85

A sales team working on an IT deployment project approached the project manager on several occasions and complained about nonpayment of their overtime pay. The project manager realized that other team members are receiving their overtime pay

What should the project manager do next?

Options:

A.

Have a discussion with the sales team to find a solution to the issue

B.

Validate the reason and add n as an issue m the issue log

C.

Escalate the issue to the functional manager

D.

Direct the sales team to speak with accounting to resolve the issue

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Questions 86

A project manager has recently joined an organization and notices that the engineering manager shouts at the project manager during project meetings Also the procurement manager will not return calls and the accountant always insists the project manager clears approved budget line items with them personally before expensing

Which three corrective actions should the project manager perform? (Choose three)

Options:

A.

Confront the people causing the stress directly with the aim of finding amicable solutions

B.

Seek support from the project management office (PMO) on addressing issues affecting the project

C.

Discuss the possible actions with the project sponsor

D.

Avoid the people causing stress and request a transfer as soon as possible

E.

Talk to the human resources (HR) manager about these concerns

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Questions 87

A project manager is evaluating a project and realizes that its earned value (EV) shows the cost spent is higher than the value delivered. The project manager then discovers that the team has been adding small features that are not part of the requirements.

What should the project manager do?

Options:

A.

Ask the team to focus on and deliver only the agreed-upon features.

B.

Request additional budget because additional features are being added.

C.

Encourage the team to continue, as this will eventually help the customer.

D.

Ask the product owner to add the additional features to the requirements.

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Questions 88

A project manager is leading a project with a predictive approach for a governmental body with strictly defined requirements. In the middle of the project, the sponsor requires a significant new feature to be included. This feature was not in the original plan, nor was it part of the planning process,

What should the project manager do?

Options:

A.

Descope low-priority features that were not explicitly requested and add this feature as a high priority.

B.

Inform the senior manager that they will need a new project management plan for this feature,

C.

Complete the most current feature and release the resources for the new feature.

D.

Analyze the impact of this change and present the options to the senior manager.

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Questions 89

A project team member is providing updates to assigned work and reports a task as complete, As the project progresses, it is observed that the task is not fully complete.

What should the project manager do moving forward?

Options:

A.

Provide clear expectations around task requirements.

B.

Review the task list with the team on a regular basis,

C.

Provide templates for the product owner to use in the future.

D.

Review the task with the sponsor to see if they are satisfied.

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Questions 90

In an agile project, two key stakeholders disagree about a major new requirement. Recognizing that this could lead to potential issues, what should the project manager do next?

Options:

A.

Facilitate a meeting with the stakeholders and product owner to clarify the new need,

B.

Update the acceptance criteria documentation to clearly reflect what was approved.

C.

Review the new requirement and update all the stakeholders accordingly.

D.

Ask the two key stakeholders to agree on the requirement based on a Pareto analysis.

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Questions 91

During the final iteration of the execution phase, the project has a cost performance

index (CP!) of 0.9 and a schedule performance index (SPI) of 1.0.

How should the project manager avoid a budget shortfall?

Options:

A.

Follow the risk management plan.

B.

Reduce the team effort utilization.

C.

Look for cost-saving opportunities.

D.

Submit a change request to add to the management reserve.

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Questions 92

A project is experiencing delays due to identified risks What should the project manager do to manage the project schedule?

Options:

A.

Revise the project schedule and inform the stakeholders regarding any delays

B.

Revise the project estimates and meet with the project team to discuss delays

C.

Review the management reserve to identify any costs associated with the delays

D.

Review the contingency reserve to identify any delays to the project

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Questions 93

A bank is considering building another branch in one of three neighboring cities. The project manager has been tasked with demonstrating the benefits of building a new branch, renting an existing building, or not expanding at all.

How should the project manager proceed?

Options:

A.

Calculate the payback period (PBP) for building a new branch in each location versus renting an existing building.

B.

Calculate the costs for each option in each location and compare the net present value (NPV) for each.

C.

Perform a Kano analysis on building a new branch versus renting in each of the locations.

D.

Perform a gap analysis on renting in each of the locations.

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Questions 94

A project manager needs the team to define the steps and identify the risks of migrating data to a new system.

What type of leadership should the project manager use to accomplish this?

Options:

A.

Laissez-faire

B.

Transformational

C.

Dynamic

D.

Servant

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Questions 95

A protect is going through its iterative design stage One of the team members has been performing poorly. This is a critical project for the company and execution is about to start What should the project manager do?

Options:

A.

Request action from the functional manager regarding the team members poor performance

B.

Avoid selecting the team member to the next project that has an iterative design stage

C.

Provide feedback and coach the team member during the iterative design stage

D.

Escalate the issue to the human resources manager and request that the team member be replaced

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Questions 96

A project manager has just completed a fixed-price project and the stakeholder is unhappy with the result What should the project manager do?

Options:

A.

Explain to the stakeholder that any modifications require additional budget

B.

Review the missed program deliverables with the project team

C.

Review the project charter for the project approval criteria

D.

Speak with the team's manager to get extra hours from the team

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Questions 97

A protect manager is assigned to lead a global implementation of a cloud-based system Team members are dispersed in five countries As time goes on. the project manager notices that some team members have become quiet during status calls or other protect discussions while others often call into meetings late and use time zone differences as the reason for the delay

Which three actions should the project manager take to encourage engagement? (Choose three)

Options:

A.

Require a written status report from all team members on a weekly basis

B.

Form a core group of team leads representing members from each country and encourage them to collaborate

C.

Ask team members to agree on a meeting time prior to setting up virtual meetings ' Set up a discussion board that allows team members to collaborate online at any time of the day

D.

Establish virtual one-on-one's with team members to address any issues and/or concerns privately

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Questions 98

During a project to develop a new pharmaceutical product, the project manager was informed that there has been a change in government regulations regarding the materials of the project.

What should the project manager do?

Options:

A.

Review the procurement documentation and modify requirements as needed.

B.

Study the new regulations with the team and evaluate if there is any impact on the

project variables.

C.

Update the contingency plan to take this issue into account.

D.

Meet with the stakeholders to update the risk register and risk management plan.

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Questions 99

A project manager received the project charter for a new product. The project is expected to have two main deliveries: the hardware part that has detailed specifications already defined, including a sample machine, and the user interface software that has only a basic specification and a

requirement for a user experience design approach.

Which project management approach should the project manager use?

Options:

A.

The software development has a high uncertainty level, so an agile approach is recommended for the project.

B.

The scope is well defined; therefore, a predictive approach is straightforward and the hardware and software can by synchronized on the gates.

C.

The deliverables are significantly different, so the project should be split into two projects that are driven by a program.

D.

A hybrid approach will work, using agile for software development and a predictive approach for the hardware deliveries.

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Questions 100

An agile team has completed 9 out of 10 stones tor the sprint. During the retrospective a few team members pointed out that they finished a of their stories However one team member tailed to finish a story

What should the agile leader do1?

Options:

A.

Emphasize to the team that each member is responsible for their story but the team is collectively responsible for finishing the sprint

B.

Ask the team to address this at the next sprint planning instead of at the retrospective

C.

Suggest that the team assign stones at the beginning of the sprint based on each person's strengths to maximize performance

D.

Work with the product owner to remove the story from the sprint because the points cannot be splits

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Questions 101

A project manager is implementing an enterprise-wide software project The project has a great business impact and is fully supported by senior management However, the project manager is facing difficulties gelling the support of several key departments.

What should the project manager do?

Options:

A.

Ask senior management to communicate with these departments.

B.

Hire a project management consultant to help resolve the issue

C.

Convince senior management to introduce rewards to resisting departments.

D.

Understand the user concerns and revisit the stakeholder engagement plan

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Questions 102

A project manager for a technology project is informed by the cybersecurity team that

there are changes in the government's cybersecurity requirements. The project manager calls a team meeting to discuss the requirements, and the team learns that the design changes can be made at no additional cost.

What should the project manager direct the team to do?

Options:

A.

Update the scope management plan to track the new government requirements.

B.

Accept the cybersecurity team’s request as the security of the company is at risk of

being noncompliant.

C.

Ask the project sponsor to increase funds in the contingency reserve as a risk mitigation.

D.

Request a change through the change control process to manage the new cybersecurity

requirements.

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Questions 103

A sales learn working on an IT deployment project approached the project manager on several occasions and complained about nonpayment of their overtime pay The project manager realized that other team members are receiving their overtime pay

What should the project manager do next?

Options:

A.

Have a discussion with the sales team to find a solution to the issue

B.

Validate the reason and add it as an issue in the issue log

C.

Direct the sales team to speak with accounting to resolve the issue

D.

Escalate the issue to the functional manager

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Questions 104

A project is coming to a close, and the experienced project team members will be moving on to the next project. Who is responsible for ensuring that the appropriate knowledge transfer is done prior to project closure?

Options:

A.

The project manager must ensure that the knowledge transfer occurred and that this is also included in the organizational process assets (OPAs),

B.

The project team members need to ensure they have supplied sufficient knowledge transfer.

C.

The project sponsor must ensure all knowledge transfer is completed before project closure.

D.

The stakeholders need to ensure they have received sufficient knowledge transfer for ongoing support after the project handover.

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Questions 105

A major national company known for quality products has just selected a small subcontracting firm to assist with a project. The project manager from the subcontracting firm is meeting with the project team to ensure that the project is delivered according to the customer's standards

in order to ensure this, what should the project manager define and document?

Options:

A.

Quality

B.

Estimates

C.

Objectives

D.

Requirements

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Questions 106

During a project planning phase, the project manager realizes that project performance win be measured based on budget deviation and revenue, but without consideration for the overall project schedule What should the project manager do?

Options:

A.

Review and update the project schedule according to performance

B.

Review the schedule baseline and consider adopting a schedule performance indicator

C.

Develop a lime. cost, and scope tracking method exclusively for this project.

D.

Adopt a formal change management process for the project

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Questions 107

In a geographically distributed project team, the project team members continue to email status reports and update schedules after their weekly meeting discussions. However, the team is having difficulty tracking the changes and progress made.

What should the project manager do?

Options:

A.

Maintain a central repository of artifacts with a version control system.

B.

Maintain separate document control via regions to avoid discrepancies.

C.

Develop a document management software for version control.

D.

Facilitate training on version control and project artifacts,

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Questions 108

A company initiated a departmental transformation project improving the processes for the organization using a predictive approach, This is a critical project for the organization and, in the middle of the project, the project manager noticed that one of the deliverables cannot be produced due to a missing technical skill.

What should the project manager have done to avoid this?

Options:

A.

Planned all required training for the team during the onboarding process

B.

Identified all required skills after the kick-off of the project

C.

Identified all required skills during the planning of the project

D.

Asked the sponsor to identify all required skills during the planning of the project

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Questions 109

A project manager has been asked for performance feedback regarding one of the team members The project manager would like to gather additional input from the project team because there are no metrics in place for evaluating employee performance.

What should the project manager do next?

Options:

A.

Evaluate demonstrated task accountability

B.

Determine the appropriate approach

C.

Analyze team member influence

D.

Identify levels of decision-making authority

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Questions 110

A project manager has been assigned to lead a major project in a government organization. There are no policies and procedures for project management since there is no project management office (PMO) The managers involved are unaware of their responsibilities for the project

What should the project manager do?

Options:

A.

Start planning the project and then request that a PMO be implemented in the organization

B.

Request that the implementation of a PMO be executed in parallel with the project

C.

Provide project management training to only the internal team involved m the project

D.

Provide project management training to the stakeholders and explain their responsibilities

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Questions 111

A procurement team lead has been reported as getting into conflicts with other project team members on a weekly basis, The project manager engages with the team lead and discovers that other team members do not believe the team lead is right for this position.

What should the project manager do to resolve these recurring conflicts between the team lead and the other team members?

Options:

A.

Receive details of the conflicts from all involved, issue all a warning notice, and send all to leadership training.

B.

Organize a meeting to discuss emotional intelligence with the team, and establish a rule of respect and special treatment for the team lead.

C.

Issue the team lead a warning, and consider recommending the team lead for emotional intelligence training.

D.

Find ways to reduce the tension, increase cooperation, and understand the emotions of all team members involved.

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Questions 112

A project is approaching its project closure phase, and the project manager receives

an email from a key stakeholder who complains that the project documentation and artifacts have not been updated. The project manager assigns a project specialist to support the project management office's (PMO) effort to update the project documentation and artifacts.

Which three actions should the project manager ask the project specialist to take? (Choose

three)

Options:

A.

Create a quality assurance plan for the documentation.

B.

Identify the components of the project documentation.

C.

Archive only the initial and draft versions of the documents.

D.

Ensure that the documents are in an easily retrievable form.

E.

Collect the documents at the time of their creation.

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Questions 113

During a project meeting, the project manager asks risk owners to present issues that may affect the backlog. During their presentation, the project manager realizes that some risk owners did not implement the already agreed-upon risk responses.

What should the project manager do to reduce exposure?

Options:

A.

Report the risk owners to the project management office (PMO) with the recommendation to remove them from the team.

B.

Reassign the outstanding risk tasks to other team members who have implemented their risk responses.

C.

Ask the risk owners to implement the risk responses before the next meeting and present the results in the meeting.

D.

Meet privately with the risk owners and work with them to address any impediments to the risk responses.

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Questions 114

A project manager is asked to develop maintenance planning software for a power plant. A similar project was executed by another department in the organization that was later closed due to low performance. The project manager is concerned about the project's performance and wants to

take action in advance to ensure the project succeeds.

What should the project manager do?

Options:

A.

Evaluate the project risk and add external experts to address the potential risks.

B.

Inform the project sponsor about the risk and try to convince them to withdraw from the project.

C.

Continue executing the project as planned and add more resources if they are required.

D.

Review the lessons learned on similar projects so that they do not fall back into the same pattern.

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Questions 115

A project manager has considered a detailed and expensive training plan for a new technology for all team members. The training is needed several months into the execution phase of a project Surprisingly. many problems still appear that are related to the team members' lack of competence and the training costs are now negatively impacting the budget baseline

What should the project manager do next?

Options:

A.

Select resources who are more experienced with the new technology

B.

Perform a root-cause analysis to measure how the new training will address the issue

C.

Include in the risk register a risk of unskilled resources for the new technology

D.

Elaborate and socialize the team charter as per the resource management plan

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Questions 116

A project manager has decided to stop activities that do not add value to a project that has a risk of running over budget. A functional manager disagrees with this decision, especially when the team is performing product testing for highly sensitive end users. The functional manager escalated the issue to the project sponsor so that the team can resume activities.

How should the project manager have handled the situation?

Options:

A.

Collaborated with the functional manager to determine which critical activities could be accommodated by the budget

B.

Engaged with the project sponsor to ensure support for the project manager's decision

C.

Conducted a meeting with the functional manager to explain why the activities needed to be stopped

D.

Convinced the functional manager to stop the activities that will run beyond the budget

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Questions 117

A project manager works in a startup company and is in charge of a key project that has critical and time-sensitive delivery objectives. One of the project team members missed completing an assigned deliverable on time, despite repeated assurances from the team member that it would be completed on time

What should the project manager do next?

Options:

A.

Record the issue then refocus the team's efforts on delivering the next set of deliverables

B.

Give the team member a formal warning for the negative impact due to failure to delrver and not meet deadlines

C.

Hold a team meeting to discuss team member commitments and communications

D.

Meet with the team member and work on a development plan for them to avoid missed deliverables in the future

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Questions 118

A company is transitioning from a predictive to an agile approach. During the last two sprint reviews, the product owner complained about the development team, indicating that the increments do not meet the acceptance criteria defined in the user stories. The development team complained about the product owner, who is defining sprint backlog items, because the backlog items cannot be delivered during the 2-week sprints agreed to at the beginning of the project.

How should the project manager resolve this situation in their new role as servant leader?

Options:

A.

Review the organizational process assets (OPAs) to find similar situations and review the resolution actions taken,

B.

Request that the team use the next sprint to complete all technical debt remaining from the previous sprints.

C.

Extend the sprints to 3 weeks to allow the work requested by the product owner to be completed.

D.

Encourage the whole team to be empowered and accountable for the decisions made according to their roles,

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Questions 119

During a status review meeting a team member raises concerns about tasks that are not being completed due to an underperforming resource on the team. What should the project manager do first?

Options:

A.

Ask the team to solve the issue internally and review the underperforming resource's situation

B.

Meet with the team member privately to discuss the problem and work together to find a solution

C.

Contact the functional manager and request to replace the team member with a better resource

D.

Discuss various options to improve the team member's performance with their functional managers

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Questions 120

A new product is designed for a certain market. This product needs to adhere to the health and safety regulations for that region. What should the project manager do to ensure that the product complies with the regulations?

Options:

A.

Inform the design team to ensure compliance during the product design phase

B.

Inform the quality team that they need to ensure that the product is in compliance

C.

Ensure that compliance is explicitly mentioned in the relevant requirements

D.

Meet with the team and remind them of the compliance requirements

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Questions 121

A CEO has requested that the project manager provide a budget estimate for a long-term project that will be executed over the span of 4 years What should the project manager do?

Options:

A.

Include enterprise environmental factors (EEFs)

B.

Conduct a bottom-up estimate

C.

Include projected inflation rates

D.

Conduct an analogous estimate

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Questions 122

A project manager is leading a project that involves on-site and remote team members One task that was assigned to a team member in another country appears to be behind schedule When the project manager inquires about this, the team member claims that the task was completed and that this was reported to the team lead via a telephone conversation

What should the project manager do?

Options:

A.

Communicate the ground rules, principles and reporting methods to the project stakeholders

B.

Penalize the project team lead for not updating the project documentation properly.

C.

Review this issue with the team lead for possible ways to resolve this situation

D.

Issue guidance to the team member about reporting directly to the project manager

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Questions 123

Early prototypes developed in a project show an unacceptably high detect rate. The quality management plan calls for a cause-and-effect analysis to address quality problems as they arise.

What is the protect manager's first step in addressing the problem?

Options:

A.

Communicate the issue to the change control board (CCB) and relevant stakeholders identified in the stakeholder engagement plan

B.

Create a problem-solving team from quality assurance subject matter experts (SMEs) experienced in this type of analysis

C.

Form a brainstorming team from project team members selected for their relevant technical analytical and management knowledge

D.

Form a brainstorming team with stakeholders from all of the functional departments involved in the project

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Questions 124

During project execution for an innovative product, a project team has been working hard to meet the deadlines. However, one of the team members will be leaving in 3 weeks and will be replaced with a new team member.

How should the team share tacit knowledge?

Options:

A.

Provide the new member with access to the knowledge database so all of the project documentation Is available.

B.

Have the team meet on a regular basis and share their experiences, challenges, and lessons learned.

C.

Ask the new member to document all of the requirements so a better understanding of the project objective is acquired,

D.

Provide the new member with the project documentation repository to allow the new member to review previous lessons learned, Owner

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Questions 125

A project manager has been managing a project for several months when an issue that had not been registered as a risk appeared. This issue may have a big impact on the project.

What should the project manager do?

Options:

A.

Delay the project until the issue is addressed and no longer presents as a risk to the project.

B.

Inform the sponsor that the issue has arisen and that the project's success may be uncertain

C.

Avoid managing the issue as it was not registered as a risk for the project and there is no planned response to it.

D.

Hold a meeting with the project team and relevant stakeholders to agree on the best way to manage the issue

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Questions 126

The programming activities of a project were planned to last 35 days per module but the programming of the first module has taken 45 days What should the project manager do?

Options:

A.

Ask the team to work overtime to complete the deliverable on time

B.

Evaluate the situation and identify ways to compress the schedule without impacting baselines

C.

Check the scope to verify if there is scope creep and get the project on schedule

D.

Submit a change request to the project sponsor to change the schedule

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Questions 127

A company just started managing a project using an agile approach Due to this change the general manager is worried about the scope definition process for upcoming projects

What should the project manager do to ensure the project scope is completely defined?

Options:

A.

Meet with the general manager and convince them to return to using predictive approaches to avoid any risk.

B.

Ask for a budget increase to implement a double-check process to ensure every business need is included in the requirements

C.

Help sponsors and stakeholders craft the product vision, and bring the team and product owner together to clarify expectations

D.

Ask the general manager to review every requirement to ensure all projects will deliver the requested products

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Questions 128

A project is in the knowledge transfer phase, and a few subject matter experts (SMEs) went to the client site for knowledge transfer The SMEs captured various process deviations without sharing with the project team

How can the project manager ensure knowledge transfer across the team?

Options:

A.

Ask the project team to run a deviation log review meeting with the client, highlighting that the project may not be able to go live as scheduled

B.

Ask the project management office (PMO) to provide team members with real-time visibility for deviations and facilitate team members to resolve issues

C.

Ask the SMEs to share the knowledge transfer documents with all other members by placing the documents in the project management information system (PMIS)

D.

Ask the project team to facilitate a lessons learned session during the project

closure phase to incorporate this issue

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Questions 129

A project manager is struggling to figure out the performance of the project teams in an agile environment for the same scope of work, team A has calculated 100 story points and team B has calculated 125 story points

Which team is performing better?

Options:

A.

Team A as they have calculated fewer story points than team B.

B.

Team B as they have calculated more story points than team A

C.

The team that completes the most stories selected from the sprint backlog

D.

The team with the least amount of defects in their deliverables

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Questions 130

In a newly formed project team one experienced team member is overwhelmed by the complexity of the tasks and is not happy with the project team. What should the project manager do?

Options:

A.

Ask the team member to enter this potential schedule delay in the risk register.

B.

Explain that the tasks are unavoidable and ask the team member to find a solution to overcome the challenges

C.

Actively listen to the team member and identify ways to support their needs in completing the tasks.

D.

Set up team-building activities with the project team members to reduce tension

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Questions 131

The project manager is having difficulty communicating with one of the team members The team member recently attended a training course and has been training other team members in a new agile technique However sometimes the team member is forceful in pushing ideas even if other team members are uncomfortable

What personality indicators should the project manager consider when determining what communication style to use with this team member?

PMP Question 131

Options:

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Questions 132

A technical manager newly appointed by the client, visits the project site to verify the project deliverables The technical manager feels that the project manager has not been providing enough information

What should the project manager do first to resolve this situation?

Options:

A.

Update the issue log and escalate to the project sponsor

B.

Identify the lack of information as a risk and update the risk register

C.

Schedule more frequent meetings with the technical manager.

D.

Review and update the stakeholder engagement plan

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Questions 133

Five agile teams working together on a product recently performed release planning Midway through the project, each team showed that their progress was on track When all of the teams integrated at the product level, many integration issues were observed The overall product release progress declined with predictions showing the committed content will not be able to be accomplished

What should the project manager have done differently?

Options:

A.

Formed a separate quality assurance team to test all items coming from each team at the end of each sprint

B.

Performed a Scrum of Scrums on a regular basis to help the teams remove impediments

C.

Ensured frequent and continuous integration of work to obtain early feedback and continuous learning

D.

Arranged an online session on the integration concept and suggested tools to the teams

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Questions 134

A product company is transforming the way it develops and releases products in the market Executives believe that this is a high-risk initiative, and this initiative must be successful

What should the project manager do in this scenario?

Options:

A.

Develop a business case with assumptions for the new model

B.

Develop a communications management plan to inform the employees about the new business model

C.

Adopt an iterative rollout approach that delivers the highest business value earlier

D.

Develop a detailed sprint plan with clear deliverables

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Questions 135

A high-performing team member’s performance has been consistently increasing over the past year, leaving other peers behind The project manager has been reluctant to publicly recognize the team member’s contributions for fear of discouraging others The project manager is also concerned that the team member may leave if not rewarded for the contributions made.

What should the project manager do?

Options:

A.

Promote the higher performing team member to a higher position

B.

Request the high-performing team member to mentor the other team members

C.

Remind the high-performing team member to focus on shared rewards rather than individual rewards

D.

Reward the high-performing team member privately to avoid team disruption

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Questions 136

A project manager who is managing a critical project in a multinational company is conducting a progress meeting with all team members. During the meeting, one of the team members states that they are facing a critical problem that will prevent them from completing their assigned task

What should the project manager do?

Options:

A.

Ask the team member to follow the approved communications management plan to communicate their issue

B.

Schedule a meeting with the concerned team member to review and update the issue log together

C.

Review the risk register with the team member to find the proper response action for this issue.

D.

Ask the team member to raise a change request to assess the issue in detail

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Questions 137

A project manager accepts a delivery at the project site but the items are of a poor quality The project manager gets the local vendor to fix the items but more deliveries from this vendor are expected

What should the project manager do going forward?

Options:

A.

Allocate extra time to inspect deliveries for quality assurance upon arrival at the site

B.

Review the contract requirements and ask for the applicable evidence for quality assurance

C.

Have the vendor issue the quality documentation prior to the next delivery.

D.

Call the vendor and have them verbally guarantee the quality of the next site delivery

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Questions 138

An organization has historically executed most projects using a predictive approach The organization now wants to change over to an agile approach

Which strategy will be useful to effectively help prepare the organization for this change?

Options:

A.

Create a task force of executives who will monitor agile projects on a daily basis

B.

Add multiple layers of managers who will be accountable for the agile execution

C.

Improve organizational readiness by addressing impediments to agile in the organization.

D.

Take a big bang approach of moving the whole organization to agile at once

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Questions 139

A group has been working together for one month. During daily meetings a team member continues to express issues in completing their tasks.

What should the project manager do?

Options:

A.

Wait for the team to identify and solve the problem independently.

B.

Move the team member to another task that is more skill appropriate

C.

Have a confidential discussion with the team member to identify the root cause

D.

Start a discussion with all team members to help resolve the issues

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Questions 140

The project schedule is falling behind and the project manager observes that the project team seems to be spending the majority of their time writing documentation instead of performing project tasks What should the project manager do to help ensure that the team focuses on project tasks?

Options:

A.

Assign a team member to handle the documentation activities.

B.

Coach the project team to complete the project documentation activities

C.

Review and adapt the appropriate project artifacts.

D.

Save all documentation activities until tire end of the project

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Questions 141

The steering committee has asked a project manager experienced in agile to provide an indication of the time remaining on a medium-sized project What tools can be used to provide this information?

Options:

A.

A release burndown chart

B.

Analysis of the business requirements document

C.

Story points for the remaining user stories

D.

Surrogate measurements

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Questions 142

A large project is affecting the neighborhood in which it is located The neighbors are not satisfied with the project and their resistance to the project may affect the project deadline

What two actions should the project manager take'? (Choose two)

Options:

A.

Send letters to the neighbors and ask them kindly not to disturb the project.

B.

Set up a meeting with neighborhood representatives to win their cooperation

C.

Analyze the situation and find out what is causing the neighborhood's negative attitude.

D.

Ask the customer to extend the project deadline to allow time for conflict resolution

E.

Ask the mayor of the city to use their authority to stop neighborhood resistance

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Questions 143

Project A is critical for the company and must be completed within nine months. The project charter has been signed but the project scope statement has not been prepared Management asks the project manager to move forward with the project without an approved project scope statement

What should the project manager do next?

Options:

A.

Escalate the issue to the project sponsor and add it to the risk register

B.

Refuse to work on the project because management is not following standard project management practices

C.

Meet with management to explain the potential problems with running a project without a project scope statement

D.

Start the project with inputs from the project charter to save time

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Questions 144

A project manager led the implementation of an electronic invoicing project that has just been completed. The financial manager communicated that the team discovered three invoices with errors.

Which two documents should the project manager update as soon as possible? (Choose two)

Options:

A.

Issue log

B.

Risk register

C.

Stakeholder register

D.

Change log

E.

Backlog register

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Questions 145

During a retrospective meeting a project manager hears that stakeholders have been constantly complaining at iteration demos about product features not being delivered as requested. What advice should the project manager give to the Product owner to ensure that product features are always delivered as requested?

Options:

A.

Include stakeholders during daily standup meetings to monitor progress.

B.

Validate acceptance criteria with stakeholders prior to backlog refinement

C.

Avoid including stakeholders in iteration reviews.

D.

Create a requirements traceability matrix and distribute it accordingly

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Questions 146

A large corporation is transforming itself from a predictive to agile approach A project team with knowledge of agile practices is experiencing significant conflicts with the executives regarding the processes to be followed.

How should these conflicts be resolved?

Options:

A.

Include the executives in team retrospectives

B.

Train the executives on agile practices

C.

Negotiate with the executives and agree on a process.

D.

Request that the executives use agile practices

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Questions 147

A project manager is worried that a key stakeholder is not participating in the project and has concluded that the final product is not as good as it could have been if the stakeholder had been more involved Drag the scenario on the left to the correct risk response strategy on the right

PMP Question 147

Options:

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Questions 148

Some members of a project team are frustrated by a new team member who previously worked in a Scrum setting This new team member approaches members of the project team on a daily basis in what appears to be an attempt to engage in individual standup meetings

What should the project manager do?

Options:

A.

Schedule a meeting for the project team to review the communications management plan.

B.

Tell the rest of the project team to continue discussions with the new team member

C.

Send an email to the project team outlining the communications strategy.

D.

Mentor the new team member on the methodology the project team is using

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Questions 149

Development team members are located in three different time zones It is difficult to find a suitable time to hold the daily standup for all team members

What should the project manager do?

Options:

A.

Encourage frequent small team meetings with two or three team members.

B.

Give up the daily standup and replace it with a daily report

C.

Let the team members decide themselves if they want to join the meeting.

D.

Require all team members to join the daily standup regardless of the meeting time

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Questions 150

A project manager is assigned to a new marketing campaign The sponsor gives the project manager an approved project management plan for review and explains the scope, business requirements, deliverables and stakeholders The project manager asks to see the project charter to gain a better understanding of the project. The sponsor says the project is small and simple so there is no need for a project charter.

What should the project manager do?

Options:

A.

Speak with peers about the need for a project charter

B.

Develop the project charter and send it for approval

C.

Explain that a project charter is necessary to ensure agreement on scope and deliverables and to define the project manager's responsibilities

D.

Agree that the project does not require a project charter, especially since the deliverables and milestones are included in the project management plan

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Questions 151

The product team is progressing with a prototyping approach to deliver a multiyear business initiative A few user stones are taking longer to be delivered.

What should the project manager do?

Options:

A.

Determine the risks and identify a resolution during the retrospective meeting

B.

Inform stakeholders about the delay during project updates

C.

Determine cross-dependencies and plan a spike in the next spont

D.

Discover the gaps in the communications management plan and address them accordingly

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Questions 152

A vendor informed the project manager that a critical resource will be on a long leave of absence The project team reviewed the pending vendor deliverables and identified an alternative solution, but the solution will incur an additional cost The project is currently on schedule and slightly under budget

What should the project manager do next?

Options:

A.

Request a replacement resource

B.

Perform a cost-benefit analysis

C.

Implement risk responses

D.

Perform Integrated Change Control

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Questions 153

A project manager has been assigned to a project and receives the project charter from the project management office (PMO) The document is very clear about customer requests During Project Scope Management some requirements seem to be different from the ones specified within the project charter

What should the project manager do?

Options:

A.

Modify the baseline of the project for minor impact changes to the project scope

B.

Use a focus group and brainstorming sessions to gather more details about the project scope

C.

Register the changes in the configuration management plan and send it to the change control board (CCB).

D.

Explain to the sponsor that these requests could endanger the schedule and cost of the project

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Questions 154

A project manager finished reviewing the project deliverables for the current iteration with the customer A new key stakeholder who just joined the customer's team, complains that the results do not provide the capabilities the business anticipated

What should the project manager do to address this issue?

Options:

A.

Create a change request and update the scope management plan

B.

Conduct stakeholder identification and a project objectives review session

C.

Update the stakeholder list and fix the deliverables

D.

Update the project management plan and lessons learned

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Questions 155

A project just kicked off and management’s expectation is to ensure that the deliverable of the first iteration helps the marketing team present the product prototype to potential customers. What should the project manager do?

Options:

A.

Increase the details of the work breakdown structure (WBS) to minimize errors and delays.

B.

Split the backlog into phases to ensure that the key features are delivered first

C.

Ask the sponsor to prioritize some functionalities of the product.

D.

Identify the minimum functionality required for the product

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Questions 156

A new team member is added to a self-organizing team. The new team member is reluctant to speak and take part in team discussions or decisions.

Which two actions should the team take to engage this new team member? (Choose two)

Options:

A.

Revisit the team's discussion on team behaviors and norms

B.

Report to the project manager about the new team member’s behavior

C.

Coach the new team member to improve engagement with the team.

D.

Force the new team member to participate in activities that are considered easy

E.

Facilitate an open discussion on all ideas and perspectives

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Questions 157

A project manager is managing a project to develop a new tool Because of the nature of the project, the project manager decides to use an agile approach One of the identified risks becomes an issue when the project manager finds out that another company patented a very similar tool.

What should the project manager do to address this issued

Options:

A.

Schedule a meeting with critical stakeholders to review the issue and decide on the next steps

B.

Put the project on hold and release the resources until the issue is resolved

C.

Inform the product owner and log the issue in the risk register to monitor closely for next steps.

D.

Contact the company that owns the patent of the similar tool to compare the similarities and differences with the current project.

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Questions 158

A key stakeholder for a construction project has been spending a lot of time at the site and interrupting the team's efforts What should the project manager do in this situation?

Options:

A.

Work to understand the key stakeholder's concerns and provide feedback in regular project status reports

B.

Arrange an ad hoc meeting to address the key stakeholder's concerns with team members

C.

Reinforce with the key stakeholder that the project is performing on schedule\

D.

Escalate the situation to the project sponsor because the key stakeholder's behavior is impacting progress

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Questions 159

While reviewing prototypes, the quality team found some deviations that do not affect the mam functionality but have the potential to be an issue in the future To avoid major problems in the future, the team recommends corrective actions that will require additional funds The project is already struggling to stay on budget and has even used some of the contingency reserves

What should the project manager do?

Options:

A.

Ask the product designer why the deviation was not considered in the design phase

B.

Report to the project sponsor that the product is working and the project is struggling with the budget.

C.

Evaluate and initiate the change request process with the stakeholders

D.

Ask the quality team to discard the sample and test again with a new sample

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Questions 160

A global petroleum crisis has affected the distribution of crude oil in the region where the construction project is underway Materials are not being delivered on time and this phase of construction is already behind for what was initially planned.

What should the project manager do first to prevent the project from going further off track?

Options:

A.

Perform a risk assessment and define a risk response action plan.

B.

Proceed with the project using management reserves to cover any delays or losses.

C.

Propose a pause in this phase to save labor costs and asset depreciation.

D.

Establish new partnerships with other suppliers in anticipation of any delays.

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Questions 161

A new team member has joined an agile project, replacing a team member who recently left The project team needs the new team member to speed up their ability to contribute effectively to the project

What should the project manager do to help in this situation?

Options:

A.

Assign the new team member the same tasks that were assigned to the previous team member who they replaced

B.

Schedule knowledge transfer sessions and assign less complex tasks to the new team member

C.

Send technical documentation to the new team member and schedule training for the next iteration.

D.

Have the new team member complete all of the company’s mandatory training

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Questions 162

During project execution, the project manager discovered that a key deliverable was missing from the scope of work After investigation, the project manager and the team discovered that the missing deliverable will impact the critical path

What should the project manager do to avoid future delays?

Options:

A.

Submit a change request.

B.

Add additional resources to the project

C.

Update the scope of work.

D.

Review the risk management plan

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Questions 163

An agile project is in its sixth iteration out of 10 After the iteration review, the team receives feedback from the stakeholders that could result in a change in the product What two actions should the project manager take? (Choose two)

Options:

A.

Ask the stakeholders about the priority of this change

B.

Ask the product owner to review the product backlog

C.

Ask the team members to analyze the impact of this change

D.

Ask the sponsor to approve the change request

E.

Ask the team members to include the change in the next iteration

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Questions 164

An agile project is running activities to define the minimum viable product (MVP) During the session, the project manager identifies some mandatory regulations but there is no consensus to include these regulations in the MVP because it may extend the duration of the project

What should the project manager do?

Options:

A.

Train the team on the new regulations as requested by management

B.

Get commitment from the team to include all of the required regulations

C.

Ask the project sponsor to add more time to the project.

D.

Share with participants the need to focus only on product functionality

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Questions 165

A project team is experiencing delays in completing a task that turned out to be more complex than initially estimated. This is a critical task that could impact current iteration goals

What two options will help the team initially address this obstacle? (Choose two)

Options:

A.

Escalate the issue to the project sponsor.

B.

Review and update dependencies

C.

Schedule a retrospective.

D.

Conduct a root cause analysis.

E.

Create a risk management plan.

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Questions 166

According to a new product development process, the marketing department will begin adding business and user requirements directly into agile project documents. Drag the product information on the left to the correct documents on the right

PMP Question 166

Options:

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Questions 167

A project manager has been assigned to lead a project to deploy a new system. The stakeholders disagree on the project objectives and approach.

What should the project manager do?

Options:

A.

Create a roles and responsibilities matrix based on the project charter and ask the sponsor to share it with all stakeholders to provide credible authority

B.

Conduct scoping workshops with the project team to create a work breakdown structure (WBS), assign tasks to various entities share this with all stakeholders, and ask the team to complete their tasks as scheduled

C.

Conduct a general meeting with all stakeholders and review and address a list of activities for each of them

D.

Breakdown the situation to identify the root causes for the disagreement and then work with each stakeholder and participating entity on their exact roles and responsibilities

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Questions 168

A project manager is assigned to a global project where, during the planning process, team members from different regions are not agreeing to collaborate with each other What should the project manager do?

Options:

A.

Review lessons learned from previous projects that used the same team

B.

Review the organizational culture, structure, and governance

C.

Coordinate a meeting to understand the situation and resolve any conflicts.

D.

Coordinate a meeting with regional managers to ask for support

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Questions 169

A company has a lot of experience with predictive projects The project management office (PMO) has been trying to implement iterative tools within the project management framework, and the project manager has been asked to use these tools in their current project After the successful implementation of the iterative tools, the PMO asks the project manager to determine the benefits these tools brought to the project.

What should the project manager do?

Options:

A.

Prepare and submit a status report to the steering committee to update performance monitoring

B.

Determine the data to be monitored during the project as well as the expected performance and targets.

C.

Update the communications management plan to consider performance review meetings with the project stakeholders

D.

Conduct reviews with stakeholders to discuss the potential benefits the approach may have to the project

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Questions 170

A project manager who takes over halfway through a project determines that the cost performance index (CPI) is 0.65. A detailed audit identifies that the project cost was analogously estimated, and the audit team thinks that something was missing in the way the estimates were done.

What should have been done to avoid this problem?

Options:

A.

Included lessons learned from past projects

B.

Used bottom-up estimating

C.

Utilized three-point estimates

D.

Validated the schedule performance index (SPI) to evaluate deviation

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Questions 171

A company wants to be a pioneer in its industry and has announced the launch date of a new innovative product. After the first sprint planning, the

team realizes that it is not possible to deliver all the features in the required time.

What should the project manager do to ensure success?

Options:

A.

Increase the capacity of the team to deliver the completed backlog on time.

B.

Ask the customer to reduce the backlog to meet the launch date.

C.

Assist the team in defining a minimum viable product (MVP) by the launch date.

D.

Schedule a meeting with the stakeholders to review the contingency plan.

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Questions 172

A project manager is reviewing the status of a large project with team members in different countries. Through the status review, the project

manager notices that one team is consistently behind schedule and their work often needs to be corrected.

What should the project manager do to improve the quality of this team's work?

Options:

A.

Evaluate the issue with the team to determine if they have the necessary skills to perform assignments.

B.

Review the issue with the project sponsor and work to reduce the scope for that team.

C.

Guide all team members and bring in external consultants to complete the work.

D.

Ask a local subject matter expert (SME) to assist the team in reviewing the project requirements.

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Questions 173

A project manager has been assigned to a project that involves building 100 wells for a small community that is urgently in need of access to

water. What should the project manager do next?

Options:

A.

Hire local contractors who are familiar with the environment.

B.

Start project planning and develop the project management plan.

C.

Face the challenge immediately and start sending relief to the town.

D.

Process a change request for additional funding due to project urgency.

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Questions 174

In an organization with good work-life balance, one team was continuously overloaded, thereby delivering the product ft quality. What should the project

manager do?

Options:

A.

Request the team to work more for on-time delivery.

B.

Request the team to focus on doing better planning.

C.

Request the replacement of certain team members.

D.

Request management for a high-performing team.

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Questions 175

A project manager is assigned to an agile project that has an aggressive time line and a fixed budget. Currently, the majority of the items are in the backlog and only a few are in process or completed.

What should the project manager do?

Options:

A.

Prioritize which backlog activities should be kept.

B.

Work on the backlog activities with fewer story points.

C.

Ask for more resources to clear the backlog activities.

D.

Assign an owner for each backlog activity and track progress.

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Questions 176

Due to unforeseen circumstances, a contractor was unable to mobilize the project team, which was necessary to conduct face-to-face meetings and discussions. Virtual meetings were subsequently put in place, but the local project team and end users now face a communication gap that is causing the team's low performance.

What should the project manager do?

Options:

A.

Ask the contractor to solve this problem because this is a contractual obligation.

B.

Terminate the contract and initiate a new one with a local contractor.

C.

Implement key performance indicators (KPIs) and convince the contractor to engage the team.

D.

Reassess continually to remove blockers for the team.

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Questions 177

A project sponsor is concerned that the scope is not being met correctly and has questioned several team members about this individually. When the project sponsor approached the project manager, the project manager realized that the issue was that the project sponsor understood the scope in a different manner than the project team.

What should the project manager do to address this issue?

Options:

A.

Request that the project team change their task deliverables to reflect the project sponsor's requirements.

B.

Set up a daily standup and request that the project sponsor attend to understand the project's tasks and deliverables.

C.

Ask the project team to compile a project scope document and obtain approval from the project sponsor.

D.

Facilitate a stakeholder alignment session so that the team and project sponsor are in agreement with the deliverables.

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Questions 178

A project manager in one country is reporting to a lead project manager for a new software development project in another country. The lead project manager constantly

requests updates from the project manager, often demanding information via multiple communication channels if the project manager does not respond within a few minutes

of a request. Both of them are equal in seniority and both report to the same functional manager.

How should the project manager proceed?

Options:

A.

Update the communications management plan and the stakeholder engagement plan.

B.

Escalate the issue to the functional manager and explain the situation to them.

C.

Negotiate a mutually agreeable feedback cycle with acceptable timelines.

D.

Refer the lead project manager to the communications management plan.

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Questions 179

The investment committee is the authority for the approval of funding required for a business improvement project. The investment committee approved funding to complete

the preliminary feasibility study. The project is on an expedited schedule, and the project manager requires interim funding to continue with the preliminary feasibility

activities that must commence immediately.

How should the project manager get these funds approved?

Options:

A.

Wait until the next investment committee meeting to submit the request and include the delay in the schedule due to work that could not start.

B.

Continue with the preliminary activities and inform the investment committee at the next monthly meeting.

C.

Exclude the preliminary scope from the full project scope and continue it as a new project that does not require investment committee approval.

D.

Submit the request to the project director for interim approval and include this approval for discussion at the next investment committee meeting.

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Questions 180

A project manager is assigned to a project that is in the execution phase that has different types of stakeholders. Some of the stakeholders are very interested in the project, whereas other do not show the same level of interest.

What should the project manager do to assure the project finishes correctly?

Options:

A.

Look at the stakeholder assessment matrix to find stakeholders' interests and make updates if necessary.

B.

Invite the most interested stakeholders to risk assessment sessions and assure the less interested stakeholders agree with the requirements.

C.

Review the user person definitions to find the interests of the stakeholders and make updates if necessary.

D.

Create a stakeholder assessment plan to manage stakeholder engagement and took at stakeholders' approvals.

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Questions 181

During an agile project a project manager lost one of the resources, and at the same lime, uncovered new requirements, which were added to the backlog What should the project manager do next?

Options:

A.

Reevaluate the project schedule as the velocity will be impacted by the loss of resources

B.

Reevaluate the backlog priority with the product owner since the velocity has been impacted

C.

Reevaluate the scope of the current iteration to keep the same velocity and timeline

D.

Reevaluate the velocity as the iteration duration will be impacted by new requirements

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Questions 182

An agile team wants to maximize the work delivered for the upcoming project that involves considerable product complexity. What should the

project manager do to help improve the team's collaboration approach?

Options:

A.

Meet with the human resources (HR) department to ask for team support.

B.

Follow the process of the most successful team in the organization.

C.

Compare the team's velocity with other teams in the organization.

D.

Focus on the team's engagement during the next retrospective meeting.

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Questions 183

A project manager collects various pieces of information and consolidates metrics in an agile project. The project manager finds that there is slack in the team in terms of productivity. The number of items sent to development per person has decreased by 10%, and the project manager used a root cause analysis (RCA) and discovered the reason is a lack of knowledge in one of the frameworks used for modeling.

What should the project manager do next?

Options:

A.

Foster knowledge sharing and coaching among team members.

B.

Arrange for external training amid the tight project schedules.

C.

Add new members for the underperforming team.

D.

Seek an external expert to review the framework.

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Questions 184

A project manager is working in a company that has several global offices. During resource planning for a new project, the project manager realizes that the company requires projects to include team members from different continents.

What should the project manager do to ensure a successful project execution?

Options:

A.

invite all resources to the project manager's location to form a cohesive team until all deliverables are completed,

B.

Send emails with information about the project deliverables on the first day of the project.

C.

Connect with every location and check their preferred methods of communication.

D.

Plan for a meeting with the project sponsor to discuss the possibility of utilizing only local colleagues.

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Questions 185

A project sponsor has approved the project charter and business case. The project manager has reviewed the artifacts to initiate the project and is unclear if the intended benefits of the project align with the strategic objectives of the business.

What should the project manager do first?

Options:

A.

Start executing the project since leadership is responsible for the business strategy.

B.

Meet with the project sponsor to better understand the strategic benefits of the project.

C.

Propose an updated business case and project charter that are more aligned with the business strategy.

D.

Conduct qualitative and quantitative risk analysis and record the results in the risk register.

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Questions 186

A new team member joins an agile team. In a previous role, this team member was a subject matter expert (SME). This team member often directs the team on how to solve problems based on previous experience.

What should the project manager do first?

Options:

A.

Update the definition of done (DoD) to include a review by the new team member to ensure the best outcome of each deliverable.

B.

Ask the new team member to create a wiki that the rest of the team can reference in the future for all questions.

C.

Ask the new team member to size all the stories in the backlog so that the rest of the team can focus on delivery.

D.

Let the new team member know that even if they know the answer, it is better to give the team a chance to solve their own problems

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Questions 187

One of the team members is always late to the daily standup meeting. What should the project manager do?

Options:

A.

Schedule the meeting at the end of the day to accommodate everyone.

B.

Ignore the situation since the team member is accomplishing their deliverables.

C.

Reinforce the ground rules for standup meetings with the entire team.

D.

Speak with the team member directly to reinforce the ground rules.

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Questions 188

A company initiated a project to introduce a new product to the market. The product must undergo the industry's regulatory process prior to approval and launch However, the company sees a great demand for this product and wants it to launch as soon as possible.

What should the project manager do to realize this opportunity?

Options:

A.

Communicate with the industry's regulatory authority to grant the company an exception

B.

Escalate the issue to the company's CEO who has experience with the regulations.

C.

Comply with the regulatory requirements and work to compress the project schedule.

D.

Hire a third party who is an expert on the industry's regulations to work out the details.

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Questions 189

A project manager has taken over a project that has been without a project manager for the last couple of weeks. The team is feeling lost and there are a few team

members who are confused about the next steps and the final outcome of the project.

What should the new project manager do?

Options:

A.

Avoid conflict and let the team self-organize on how they want to work on the project tasks.

B.

Ask the project sponsor to provide team members with a project direction regarding outcomes.

C.

Set short-term goals in order to create a winning culture internally and praise team members for achieving them.

D.

Escalate the situation to the steering committee and request that more time be allotted to the project.

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Questions 190

A project manager is assigned to work on a large global project. The resources for the project are dispersed among different organizations and countries. After the project kick-off meeting, the project manager learns that many virtual team members are unable to join the regular project update meetings. Their absence will impact the overall project schedule.

What immediate corrective action should the project manager take?

Options:

A.

Discuss the issue with the virtual team members and revise the communications management plan.

B.

Escalate this issue to the virtual team members' supervisors.

C.

Add this issue to the risk management plan and take action if it persists.

D.

Discuss the issue with the project sponsors and add this as an issue in the issue log.

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Questions 191

A project manager implementing a hybrid project is dealing with multiple stakeholders in a rapidly changing business environment. How should the

project manager ensure that the needs of stakeholders are consistently met?

Options:

A.

Assign one team member to one stakeholder to ensure that the responsible team member is conversant with the needs of the stakeholder.

B.

Add more iterative techniques to improve stakeholder learning.

C.

Identify all the critical stakeholders during the project initiation.

D.

Use iterative life cycles involving stakeholders to enable the team to improve the product end result through successive prototypes.

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Questions 192

A project manager is assigned to a project team midway through execution. Several dependencies are impacting the project, and the project manager feels the team is not adequately informed of the impacting changes.

What should the project manager do first?

Options:

A.

Convene an impact analysis meeting.

B.

Escalate the issue to the product owner.

C.

Consult the communications management plan.

D.

Review the stakeholder register.

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Questions 193

A project manager is leading a project that has been in execution for 1 year. An experienced team member is performing well, but often disagrees with the project manager and refuses to implement their decisions. Part of the team supports the team member's defiance, while the other team members do not.

What should the project manager do?

Options:

A.

Conduct a performance review and define and document the goals for the team member.

B.

Clarify decisions and request that the project team follows the project manager's decisions.

C.

Understand what the team member wants and find possible opportunities to address it.

D.

Remove existing ground rules and create new ground rules that support the project manager.

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Questions 194

A project manager is leading a cross-organizational project that is replacing a platform on which various solutions used by 15 business units were built. The project is part of a large program of work, and some of the resources are shared with other projects outside of the program initiated by the respective business units.

Which stakeholders should the project manager consult with first to manage interdependencies?

Options:

A.

Project sponsors

B.

Other project managers

C.

Business unit managers

D.

Program managers

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Questions 195

A project team member wants to select specific challenging tasks in the subsequent iteration. How can the project lead help the team member in the next iteration?

Options:

A.

Assign the challenging tasks to the team member.

B.

Ask the product owner to assign the challenging tasks.

C.

Reprioritize the challenging tasks to future sprints.

D.

Coach the team member to pick up the challenging tasks.

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Questions 196

Within a project, senior management is requesting project information so they can analyze the data to make project decisions. What information

should the project manager provide so that senior management can get a broader view of the project?

Options:

A.

Risk register information

B.

Higher-level activities completed

C.

Milestones status report

D.

Resource breakdown structure (RBS)

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Questions 197

A CEO of a general contracting company urgently asks the project manager to sign up two project team members to participate in a specific training course. Halfway

through the training, both team members complain that the training is too difficult, above their experience level, and that the material does not align with their tasks.

What should the project manager have done to prevent this situation?

Options:

A.

Communicated with the two team members that the purpose of the training is to provide material that might be useful to them in the future

B.

Sent an immediate request to the human resources (HR) department to replace the current team members with higher skilled candidates

C.

Observed and assessed the competencies and skills of the team members and analyzed the training material beforehand

D.

Planned a training to follow the specific course to bring the two team members to the required experience level

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Questions 198

An experienced project team member always points out the issues of other team members during meetings. The other team members feel that

the experienced team member is deflecting their own issues in meetings.

What should the project manager do?

Options:

A.

Arrange separated group meetings to allow everyone to express their opinions.

B.

Review the communications management plan with the team and enforce its implementation.

C.

Prepare an agenda for all future team meetings and facilitate the discussion.

D.

Speak with the experienced team member to discuss the issues in a supportive way.

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Questions 199

A telecommunications project consists of departments spread across several countries with different cultures. The project team rarely meets in person, and each team member works independently using online reporting tools.

What should the project manager do to ensure team members are committed to project success?

Options:

A.

Control and follow the project's mam goals, budget, and schedule

B.

Plan regular virtual meetings to motivate and support the team.

C.

Meet in small groups and share information by email with the rest of the team

D.

Create a monthly report so everyone will be informed of the current status.

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Questions 200

A project's business case was just approved and the project manager is creating the benefits management plan. It is unclear how the benefits from the project align with the organization's vision.

What should the project manager do first to verify alignment?

Options:

A.

Ask the project team to delay the kick-off while resolving the concern.

B.

Request a copy of the project assumptions log for more insight.

C.

Meet with the project sponsor to obtain more information.

D.

Consult with the project team members to gain their opinions.

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Questions 201

An agile project manager has started working in a company that builds shopping centers. The project manager wants to implement some agile

practices, which are relevant to the project.

What should the project manager do in order to gain buy-in from the different stakeholders?

Options:

A.

Organize a meeting with relevant stakeholders explaining the benefits of agile and the practices relevant for the project.

B.

Send the project management plan, which includes the suggested agile practices, to the stakeholders.

C.

Ask the project management office (PMO) to get buy-in from the stakeholders, because agile is an approach that differs from their previous

ways of working.

D.

Organize a meeting with a consultant to provide training to the stakeholders on agile practices.

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Questions 202

A product owner has added new high-priority work to the backlog, A project manager is working with a dedicated agile team that does not specialize in this specific area of work. The team reviewed the work and wants to accept it but acknowledges it may not have the same level of efficiency as another team having specialization in this area.

What should the project manager do In this scenario?

Options:

A.

Add temporary members with the specialized skill set to the team to accomplish the work with a high level of confidence.

B.

Assess the impact of a possible delay to the project and encourage the team to take the work if the impact is tolerable.

C.

Accept the work and outsource it to another team that has the specialized skill set; then integrate the solution,

D.

Reject the work from this team's backlog and ask the product owner to add It to another team's backlog.

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Questions 203

A project manager has been assigned to an important project that will help set the future of the company. Meanwhile, the project management office (PMO) is implementing

adaptive tools in a mostly predictive environment and has requested that the project manager follow this process as well. However, the functional manager has expressed concerns about the use of new tools on such an important project.

What should the project manager do?

Options:

A.

Review the adaptive tools' impact and obtain agreement from the functional manager.

B.

Follow the functional manager's recommendation to implement only predictive tools in the project.

C.

Make the decision on which project approach to use that would best fit the project.

D.

Follow the project management office's (PMOs) request to implement the adaptive tools in the project.

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Questions 204

A project manager is reviewing the lessons learned for an historical project. The review identifies that the client's engineer was adamant that they review all changes, even those not identified in the contract.

How should the project manager deal with this when planning the project?

Options:

A.

Ensure the change management plan highlights this requirement to prevent future issues.

B.

Update the project charter with this information regarding change management.

C.

Update the project risk register to identify this risk and describe how to mitigate the issue.

D.

Talk with the client to ensure they are aware of the change management procedure.

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Questions 205

During a team meeting, the new agile project manager becomes aware that there are many complaints from the customer regarding project stability and other critical issues.

A team member states that the deliverables were developed by experienced employees who confirmed that the project was stable.

How should the new project manager address these concerns?

Options:

A.

Allow the agile team to decide what they are able to deliver in each iteration

B.

Ask the team for additional feedback and add tasks to the task board,

C.

Hold a brainstorming session to identify the root cause of the complaints.

D.

Document the customer's complaints and critical issues in the issue log.

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Questions 206

During a system demo, a project stakeholder rejects the features completed from the most recent user stories. According to the stakeholder, the product does not meet the

quality standards required by regulations.

What should the project manager have done to avoid this?

Options:

A.

Reviewed with the product owner that all the stories worked on in the iteration were in the project backlog

B.

Ensured that the project sponsor understood the scope of the project to avoid any future complaints

C.

Reviewed with the product owner that all acceptance criteria were met for the stories worked on in the iteration

D.

Ensured the stakeholder concerns were properly addressed in the iteration to avoid future setbacks

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Questions 207

A project team is performing extremely well when it comes to delivering the value-added features to the customer in each sprint. However, they are missing the

documentation portion and the project manager must find a way to make sure the documentation is kept current.

Which action should the project manager take?

Options:

A.

Create a specific sprint to deliver the project documentation.

B.

Assign a dedicated resource to work on the documentation during the project.

C.

Make documentation a standard part of the definition of done (DoD).

D.

Focus on the documentation after the features are delivered.

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Questions 208

A new development project is about to start, and the project manager knows that a high-profile customer makes very specific and frequent requests in all sprints. This project will demand contract coordination with third parties, and the project manager must find a better way to manage customer and partner expectations.

What strategy should the project manager use?

Options:

A.

Focus on the implementation of a software as a service (SaaS) solution for the customer.

B.

Specify the scope and features to be deployed in the contract clearly.

C.

Work very closely with the customer and third parties to meet their needs.

D.

Change the marketing and product management definitions to meet stakeholder needs.

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Questions 209

A team is entering into a forming stage after kickoff, with project objectives identified and team members assigned with roles and responsibilities. However, during the team meetings, a team member does not agree on project documents and makes comments that could affect the performance of other team members.

What should the project manager do?

Options:

A.

Escalate the team member's disruptive behavior to their functional manager.

B.

Collaborate with the team to arrive at team ground rules and publish the rules to the team.

C.

Observe to ensure this typical forming stage behavior does not escalate beyond what is acceptable.

D.

Request team members document their decisions independently and share with each other.

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Questions 210

A project manager has been assigned to manage multiple agile project teams. The project manager wants to empower the teams and make them self-organizing.

What should the project manager do to create a positive environment?

Options:

A.

Establish the team ground rules and share them with the team for strict adherence.

B.

Copy the ground rules established by another project and provide them to the teams.

C.

Extract the organization's policies and processes, customize them, and give them to the teams to adhere to.

D.

Help the teams in establishing and adhering to their ground rules and revisit after regular intervals.

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Questions 211

In an agile project that is about 45% complete, most team members are siloed and lack an understanding of each other's work. What would have

most likely caused this communication breakdown?

Options:

A.

The sprint review meetings were not held regularly.

B.

The daily standup meetings were not consistently attended.

C.

The project manager failed to develop a communications management plan.

D.

The weekly project status reports were not published regularly.

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Questions 212

A project manager is assigned to a dental equipment development project that is in the middle of its design phase. After reviewing the project prototype, it is identified that a couple of requirements specifications are missing.

Which action should the project manager take next?

Options:

A.

Discuss with the team and build a workaround plan to immediately deliver the pending requirements specifications.

B.

Ask the team to wait until they are able to update the requirements specifications.

C.

Prepare a change request for the change control board (CCB) to remove the missing requirements specifications.

D.

Meet with the development team to review and assess the requirements specifications.

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Questions 213

A customer complains that the user stories released so far contain too much jargon and do not reflect the expectations of the product. What should the project manager do

next?

Options:

A.

Request approval from the company director to conduct training for the team.

B.

Ask the senior developer to rewrite all the stories.

C.

Engage with the customer and rewrite all the stories.

D.

Rewrite the stories to include the technical vision of the product.

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Questions 214

A project manager is managing a technical project that requires intensive documentation as part of the key deliverables. Ina project review meeting, a key stakeholder reports that the latest documentation provided by the project manager includes a reference to unrelated products.

What should the project manager do?

Options:

A.

Ask the project management office (PMO) to support and review all deliverables.

B.

Log the issue in the risk register and the issue log.

C.

Assign a technical writer to the project.

D.

Develop a standard for document quality control.

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Questions 215

A project manager has been managing an agile project for 6 months. Over the last two iterations, the team velocity has decreased due to a new technology that was needed

for the product.

What should the project manager do to continue with the delivery plan and return to the expected velocity?

Options:

A.

Use retrospectives to better understand the new technology's impact on the schedule, map the skill gaps, and adjust the team accordingly.

B.

Reevaluate the backlog by looking for high-value/low-effort items, and negotiate a new minimum viable product (MVP) strategy with key stakeholders.

C.

Seek sponsor approval for additional funding to hire new team members, increasing the capacity of the team and compensating for the productivity lost with the new technology.

D.

Replace poorly performing team members with more experienced members, setting an example of accountability for the team.

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Questions 216

During a project status meeting with senior managers, the project manager gives an update about the status of a deliverable. Some of the senior managers claim not to Know about the deliverable.

What should the project manager do next?

Options:

A.

Validate if the project charter changed from the original one.

B.

Meet with these stakeholders to review the project charter.

C.

Check if these stakeholders attend regular project meetings.

D.

Review the project charter to validate this claim.

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Questions 217

A project manager wants to ensure that the project acceptance criteria are met for all project deliverables. What should the project manager do to accomplish this?

Options:

A.

Schedule regular meetings with project stakeholders to make sure they are satisfied.

B.

Include project stakeholder expectations and needs while creating project acceptance criteria.

C.

Create a statement of work (SOW) and ensure it remains unchanged during the project life cycle.

D.

Discuss project acceptance criteria with the project sponsor before the execution phase.

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Questions 218

A project team member raised a risk that the threat of country-wide power cuts may affect the project time line for a software development project. In the last month, this risk

materialized and the project time line had to be extended by 2 months.

Which two actions should the project manager take? (Choose two)

Options:

A.

Ask the team member to work overtime to make up the time lost so that the project schedule is not impacted.

B.

Analyze the impact of the issue and submit a change request to update the project schedule.

C.

Inform the project sponsor that the risk has materialized and request that the project budget be increased.

D.

Extend the project deadline and update the project schedule to reflect the delay.

E.

Log it in the risk register and work with the relevant owner to implement the mitigation action plan.

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Questions 219

A project manager has just taken over a project that is in the requirements gathering phase. A stakeholder indicates that they have not received any progress updates even

though reports have been sent on a weekly basis.

What should the project manager do to ensure all stakeholders are receiving proper information about the project?

Options:

A.

Hold a steering committee meeting with all stakeholders to provide a comprehensive update on the project progress.

B.

Create daily progress reports and send them to all stakeholders.

C.

Include stakeholders in the weekly status meetings with the team.

D.

Assess all of the project stakeholders and document their preferred communication method and frequency.

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Questions 220

An iteration is almost finished, but the team is struggling to complete the stories that require more time. What should the project manager do first?

Options:

A.

Meet with the project team to develop a proper resolution to the issue.

B.

Update the project artifacts to reflect the new deadlines reported.

C.

Request approval from the project sponsor to add more resources,

D.

Prepare documentation to explain the issue and communicate accordingly.

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Questions 221

A project manager just completed the planning phase when a new stakeholder was assigned to the project. The deliverables were discussed with the customer, but the new stakeholder is still concerned about the benefits of two of the deliverables.

What should the project manager do next to address this stakeholder’s concerns?

Options:

A.

Review the benefits realization plan with the stakeholder.

B.

Provide the stakeholder with regular updates on project progress.

C.

Add the stakeholder to the stakeholder engagement plan.

D.

Review the prior analysis results with the stakeholder.

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Questions 222

During the execution of a project to develop a prototype, the customer asks the project manager to stop the prototype line and purge a specific

component based on recent reliability tests that have deemed the component to be deficient. The project manager checked the quality

management plan and there is no reference to this component.

What should the project manager do next?

Options:

A.

Inform the project sponsor of the situation and wait for the sponsor to provide further directions.

B.

Call a technical meeting with the customer to agree on a specification for the component and document it in the quality management plan.

C.

Submit a change request to proceed with the replacement of the component and wait for further customer instructions.

D.

Keep running the manufacturing line because there are no quality specifications for this component.

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Questions 223

Two teams are engaged on a global project which uses a follow-the-sun approach in order to speed up delivery. After the first release, many issues were identified on the product, which could easily have been avoided with better communication.

What should the project manager do?

Options:

A.

Improve the videoconferencing system to provide better availability and quality in order to increase communication.

B.

Have team ambassadors from each location travel to the other in order to facilitate communication and minimize issues.

C.

Facilitate a meeting with both teams so that they can agree on the issues and propose solutions that work for both teams.

D.

Move working windows so that team members can have increased overlap for the handover of status and issues to their counterparts.

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Questions 224

A project manager is leading a hybrid project for the development of denial equipment with live team members A dentist, who is also one of the major investors attends a sprint review meeting and raises questions and doubt about the concept and expected performance of the equipment

What should the project manager do?

Options:

A.

invite the investor to a sprint retrospective meeting to discuss the improvements of the concept and expected performance of the equipment with the team

B.

invite the protect sponsor to the sprint review meeting and nave a QSA session about the concept and expected performance of the equipment

C.

invite the product owner and the team to a discussion about the concept and expected performance of the equipment

D.

invite the investor to the design review meeting to present the concept and expected performance of the equipment and include a QSA session m the meeting

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Questions 225

During the development of a project in a dynamic market environment, new unforeseen legal requirements have come into effect. The project

manager is not sure if some of the project deliverables will be fully compliant with the new requirements.

What should the project manager do?

Options:

A.

Stop the project until someone in the organization can identify all the new requirements and how they impact the project.

B.

Request the project management office (PMO) to assign a dedicated resource to monitor the external environment to enable more reaction

time.

C.

Agree with the project team that the new requirements will be applied to the next project, not the one already under development.

D.

Evaluate the consequences of noncompliance with relevant stakeholders and update the risk register with agreed actions.

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Questions 226

A project manager is in the middle of handling a major upgrade to an existing product. The project manager learns that the resources initially promised as part of the project are being moved to another priority project.

What should the project manager do?

Options:

A.

Retrieve the documentation that shows the resource allocation.

B.

Examine ways of modifying the scope of the project.

C.

Adopt a resource leveling procedure to level the resources.

D.

Perform an impact analysis to see the effect on the project.

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Questions 227

During the development phase, a team member encounters an issue with a specific task and attempts to resolve it for the next several days. The other team members ask

the project manager to reassign the task to another team member to avoid jeopardizing the target date. The current team member assigned communicates they will feel frustrated if the task is reassigned to another team member.

How should the project manager address this situation?

Options:

A.

Seek help from experts to support the team member in fixing the problem.

B.

Facilitate a session to reach an agreement with the team as a whole.

C.

Negotiate with the customer a delay in the project delivery.

D.

Accept the team's request to reassign the team member.

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Questions 228

A project manager is managing an internal project with a tight budget and schedule. While executing the project, the project manager realizes that

some stakeholders are working against the success targets of the project.

What should the project manager do to ensure successful project delivery? (Choose two)

Options:

A.

Update the project stakeholder analysis and methods to satisfy the stakeholders’ requirements.

B.

Escalate the issue to the functional manager and ask for support.

C.

Involve all stakeholders in the project by distributing status reports.

D.

Focus on the supportive stakeholders and minimize involvement of unsupportive stakeholders.

E.

Engage all stakeholders in the project including the unsupportive stakeholders.

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Questions 229

A company changed the product owner on an existing project. The new product owner has less knowledge of the product than everybody else on the team. Due to the product owner's lack of knowledge, the team does not consider the opinions of the product owner seriously and mostly relies on the project manager's opinion.

What should the project manager do?

Options:

A.

Assume the role of the product owner while the product owner gets familiar with the product.

B.

Schedule time to share insights with the new product owner about the product and project information.

C.

Work with the project management office (PMO) manager to generate an onboarding plan for the new product owner.

D.

Organize a team-building activity and ask the team to respect the opinions of the new product owner.

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Questions 230

A project manager has established daily standup meetings with the team during the execution phase of the project. The project manager has been successful in removing 75% of the

obstacles reported, but the timeline continues to deviate further each day with no signs of improvement.

What should the project manager have done to avoid this issue?

Options:

A.

Prioritized blockers on the critical path

B.

Distributed the daily standup meeting agenda beforehand

C.

Followed the quality control measurements

D.

Developed the team members’ competences:

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Questions 231

A project manager is managing a very important business transformation project. The goal of the project is to extend a desktop application with a mobile application module.

The marketing department believes that a main competitor is working on a similar product.

Which delivery approach should the project manager use for this project?

Options:

A.

Traditional delivery, to ensure high quality and that the product meets market demands

B.

Extreme Programming (XP) delivery, to mitigate the high risk related to a new product

C.

Iterative delivery, to ensure that user feedback is incorporated into the second iteration

D.

Incremental delivery, to ensure that mobile capability is released fast to the users

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Questions 232

A project manager receives information in preparation for reporting the project's monthly performance to the project steering committee,

* Actual progress = 2 units

* Planned progress = 3 units

* Actual cost (AC) = 2 units

* Budgeted cost = 3 units

What statement should the project manager make to the project steering committee?

Options:

A.

The project is currently behind schedule with a corresponding lower cost, and every effort is being made to expedite the delayed activities.

B.

The project is currently behind schedule with a corresponding cost savings, and no further actions should be taken.

C.

The project is currently behind schedule but at a lower cost, and an application for a time and budget extension will be submitted.

D.

The project is currently behind schedule but is under the planned expenditure, and the project manager is pleased to declare a project cost savings,

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Questions 233

A project manager is leading a project that is at 90% completion. One of the key stakeholders requests a certification program to be included as part of the project. Another stakeholder disagrees and informs the project team that there should be no change to the project management plan since the project is nearing completion.

What should the project manager do?

Options:

A.

Update the project management plan and adjust the project budget with this change request.

B.

Raise a change request to the change control board (CCB) and inform the project sponsor about the change.

C.

Ask the key stakeholder to take the lead in handling the request since they are more knowledgeable.

D.

Request a meeting with the stakeholders and their team members to inform them about this change.

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Questions 234

After an executive-level reorganization, the new project sponsor is not keen on continuing with the project. What should the project manager do?

Options:

A.

Ask management to replace the new sponsor with the previous sponsor.

B.

Request the previous sponsor to discuss changes with the project team.

C.

Explore ways to share the project vision and outcome with the new sponsor.

D.

Find ways to bypass the new sponsor and reach management for support.

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Questions 235

A project manager who is experienced in predictive and adaptive approaches has been assigned to a new project. Most of the project

stakeholders have only worked on predictive projects, and only a few have been exposed to adaptive projects.

What should the project manager do?

Options:

A.

Propose a hybrid approach and determine which stakeholders will be engaged in each phase of the project.

B.

Follow a predictive approach to reduce the training effort, even though there are incremental deliveries in the project.

C.

Use an adaptive approach, engage the stakeholders who have been exposed to adaptive projects, and train those who have not.

D.

Understand the scope complexity and project magnitude prior to determining which approach to use.

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Questions 236

A project manager is working on an agile project. The organization decided to implement the Scrum framework. The project manager organized a workshop to explain the differences between traditional project artifacts and the Scrum approach. The most frequent question raised is what artifact will replace the project schedule.

What should be me project manager's response?

Options:

A.

Sprint plan and product roadmap

B.

Product roadmap and sprint backlog

C.

Product backlog and scrum board

D.

Sprint backlog and scrum board

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Questions 237

A project manager is working on a project to build a manufacturing complex. The project will run in three different phases: engineering, procurement, and construction. The

procurement phase is in the initiation stage. The project sponsor wants to pursue the project phases as they have been planned, but also wants to accommodate and adjust to new data, input from the customer, and changes during the various phases as the project progresses.

How should the project manager approach this project?

Options:

A.

Apply a predictive project management approach.

B.

Evaluate and decide on a phased project management approach.

C.

Implement an adaptive project management approach.

D.

Use a hybrid model to combine predictive and adaptive life cycles.

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Questions 238

A company is transitioning from a predictive approach to an agile approach. A project manager is assigned to the first pilot with an inexperienced team. Due to an unexpected event, the whole team is asked to work remotely. During the second sprint, the project manager starts to notice a lack of commitment from the team members.

What should the project manager do in this situation as a servant leader?

Options:

A.

Request an exception to allow the team to return to work on-site

B.

Allow the team to address the problem as a self-organized team

C.

Coach team members to increase their engagement and collaboration

D.

Force the team to attend the daily standups to gather the project status

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Questions 239

A key team member has recently gone through some personal issues that has affected their performance. The project manager noticed that the

team member's emotional situation has affected the rest of the team's performance.

How should the project manager handle this situation?

Options:

A.

Help all team members learn to deal with their emotions by building a culture of empathy.

B.

Separate the key team member and replace them while they emotionally recover.

C.

Meet with the team to discuss how to handle the performance problem.

D.

Ask the human resources (HR) department for their support providing emotional help.

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Questions 240

A human resources (HR) cost report was disclosed, by error, to all members of the project team. This situation generated a conflict between the team members about differences in their salaries.

What should the project manager have done to avoid this situation?

Options:

A.

Ensured reports with significant information were not included in the communications management plan

B.

Defined the appropriate recipients for the report in the communications management plan

C.

Included noncompliance punishment measures in the communications management plan

D.

Validated the information and the appropriate recipients per the communications management plan

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Questions 241

A project manager for a technologically complex engagement reviews the key project indicators with the main stakeholders on a regular basis. During one of the meetings,

the project sponsor explains that they are using the project manager's risk register as a way to communicate about the project at the executive level.

How should the project manager ensure that project risks are reported accurately in the risk register?

Options:

A.

Review the risks throughout project execution.

B.

Plan to update the risks at project closure.

C.

Update the risks in the risk management plan.

D.

List the project risks identified in the kick-off meeting.

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Questions 242

A risk was identified at the beginning of a project, and a response plan was established. Unforeseen consequences resulted in a higher level of

risk. The project manager has an idea that could address the new risk in an efficient way, but the response is different from the original risk

mitigation plan.

What should the project manager do?

Options:

A.

Submit the new response plan to the stakeholders for their review.

B.

Obtain management approval prior to implementing the new risk response.

C.

Use the management reserve to mitigate the risk.

D.

Implement the new response to address the risk.

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Questions 243

During the execution of a hybrid project, one developer had to be replaced. The new resource is extremely competent in quality assurance tasks, but does not have much

experience in development.

What should the project manager do?

Options:

A.

Allow the team to reevaluate the tasks and determine how they should be allocated.

B.

Maintain the same task allocation structure to avoid any disruption in the project team.

C.

Move the developer to another team and look for a replacement developer.

D.

Request that all quality assurance tasks be allocated to the new resource.

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Questions 244

An organization imports many of the materials for a product build. Due to global shipping delays, some of the essential materials have yet to arrive, resulting in the inability to finish building the product for the upcoming release. The project manager is meeting with stakeholders to discuss options.

What should the project manager recommend?

Options:

A.

Request marketing to launch an advertising campaign for the product that is currently in stock.

B.

Update the project management plan, factoring in furloughs of the assembly team to reduce expenses.

C.

Explore if the materials could be supplied locally and obtained on time.

D.

Meet with the engineering team to manufacture the materials in-house.

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Questions 245

A project is designed to provide local community members with health facilities that will support improved sanitation practices. What should the project manager do to

ensure the community members are up to date on project progress?

Options:

A.

Share project updates when requested by the stakeholders.

B.

Share project updates through regular community meetings.

C.

Share the annual reports virtually and in the local newspapers.

D.

Share the project reports with the sponsor to inform community members.

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Questions 246

A project manager is working on a project with three virtual teams. Team A is in a different time zone than teams B and C. The project was going

well, but recently team A has started feeling left out. Information reaches team A late or is sometimes missed, and teams B and C give preference

to each other's problems over team A. The project manager has already set project guidelines, but realizes they need to be improved.

Which two things should the project manager do to help the teams collaborate better? (Choose two)

Options:

A.

Schedule weekly progress meetings with all three teams and have them take turns as key players.

B.

Plan for team members to temporarily work at each other's locations to better provide a sense of community.

C.

Update the communications management plan and encourage the teams to review it promptly and proactively.

D.

Create a status reporting template and share it with all team members before the day ends.

E.

Schedule daily meetings with each team to understand their progress and concerns in detail.

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Questions 247

An organization initiated a project in a complex program. The project lead notices that the team is demotivated because the current project framework implemented by the project management office (PMO) is not compatible with agile delivery

What should the project lead do?

Options:

A.

Escalate the problem to the product owner.

B.

Ask the PMO to review the framework

C.

Request the PMO to define a new framework.

D.

Plan a brainstorming session with the project team

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Questions 248

A project manager is working with a customer's team on a new project. Some product definitions and requirements are still not clear, but the customer wants to start

activities as soon as possible. The organization is also expecting product delivery for a specific date due to a regulatory requirement. Due to the nature of the project, the

project manager has decided to use a hybrid approach.

Why did the project manager choose a hybrid approach?

Options:

A.

A hybrid approach will ensure the delivery date is accomplished and will eliminate product uncertainties.

B.

A hybrid approach will enable project activities to start immediately and allow for a plan for the requirements definitions.

C.

A hybrid approach will allow the project manager to revise the product specifications.

D.

A hybrid approach will allow for management of the requirement uncertainties as well as the date restriction.

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Questions 249

A project manager is leading a project that will be delivered using a Scrum framework. The organization has an innovative project management office (PMO) that fully supports agile and also has a very friendly procurement team. A new vendor needs to be engaged to provide more developers for a new reporting platform.

What should the project manager do?

Options:

A.

Use an agile approach and engage a vendor that delivered well in a previous organization.

B.

Consult the product owner and engage a vendor that is recommended by them.

C.

Consult the development team and engage a vendor that is recommended by them.

D.

Use a formal approach using procurement policies, procedures, forms, and work instructions.

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Questions 250

A prefeasibility study for a new renewable energy project is nearing approval. To ensure that the project time lines are maintained, activities associated with the feasibility study must continue while the prefeasibility study is being approved.

How should the project manager proceed?

Options:

A.

Proceed with both the prefeasibility and feasibility studies in parallel while waiting for (he final approvals

B.

Include the feasibility activities in the prefeasibility study and apply for a change of scope and budget.

C.

Obtain approval to proceed with the feasibility study as a parallel activity while the prefeasibility study is approved

D.

Secure approval of the prefeasibility study before proceeding with the feasibility activities.

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Questions 251

A key stakeholder who is frustrated by the lack of transparency of IT projects declines an invitation to participate in the new project meetings.

What should the agile project manager do to engage the stakeholder in the project?

Options:

A.

Present the project management plan to the stakeholder and reassure them that they will receive regular project updates.

B.

Introduce the stakeholder to the project team and invite them to the next iteration review meeting with the IT team.

C.

Build trust with the stakeholder by keeping project commitments and use demo sessions to gather feedback and realign goals.

D.

Use stakeholder mapping to document the level of influence and interest for the next iteration planning meeting.

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Questions 252

A project manager has been assigned to a project where the budget is very tight. Incurring extra costs is not an option.

What should the project manager do to manage this situation?

Options:

A.

File a change request to make the customer billable for all extra costs incurred for the project.

B.

Ask the accounting department to forward all project expenses to the project manager's email.

C.

Monitor the budget for the project continually and anticipate any issues if possible.

D.

Ask the project resources to finish their assignments in less time than originally planned.

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Questions 253

A project manager is assigned to a project to develop a mobile app. The sponsor explains that the application should do better than their closest competitor's app. The sponsor's expectation is that the team can be put together and start work immediately.

What should the project manager do?

Options:

A.

Start working on the resource management plan in order to identify the best team for the project.

B.

Utilize expert judgment and organizational process assets (OPAs) to estimate the effort and budget.

C.

Review the competitor's app to understand the functionalities that the project scope should consider.

D.

Define the project scope with the stakeholders and determine how formal acceptance will be obtained.

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Questions 254

A product owner is invited to a sprint review meeting. At the end of the review, the product owner says that the increment is ready to be delivered to the customer.

What conclusion should the project manager come to with regard to the product owner's statement?

Options:

A.

The product owner does not have visibility into what the team has done in the product increment.

B.

The product owner trusts the team and is marking the product as complete.

C.

The product owner has evaluated the product against the definition of done (DoD).

D.

The product owner will release the product to customers without showing them a demo.

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Questions 255

An organization is transitioning to agile delivery, and a new team has been assembled. A project is not going well because the variation of the team velocity is very high and every sprint delivers less than committed. A new project lead with a strong technical background has been assigned to the project.

What should the project lead do?

Options:

A.

Ask that estimations be provided only by senior developers.

B.

Allocate more time for estimation in the sprint planning.

C.

Review and update the estimations in the daily standup.

D.

Recommend a different estimation method in the retrospective.

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Questions 256

A critical project milestone was missed because one of the team members did not complete their tasks on time. This resulted in a heated discussion during a demonstration for the end users.

What should the project manager do next?

Options:

A.

Discuss the issue with the team member in a one-on-one meeting.

B.

Ask the team member to justify the delay during a team meeting.

C.

Review the human resources (HR) policies for relevant corrective actions.

D.

Escalate the performance issue to the team member's functional manager.

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Questions 257

Key decision makers are meeting to define the objectives of a new database migration project. There are many disagreements about scope and time lines among the leaders of various company departments.

How should the project manager impartially prioritize the requirements to be integrated?

Options:

A.

Retain only requirements that result in profitable revenue growth.

B.

Ensure the CEO selects the requirements from all department leaders.

C.

Give each department a fixed budget that will cover ten requirements.

D.

Rank the requirements with the highest benefit-cost ratio as more important.

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Questions 258

A project manager wants to assign a junior engineer to a new project. In past projects, the engineer showed initiative to take on complex tasks and solve problems in

innovative ways without any need for encouragement. However, the engineer declines the project manager's invitation to join the new project.

What is the most likely reason for the engineer's refusal to work on the project?

Options:

A.

The engineer did not feel welcome or enjoy working with the other project team members.

B.

The project manager did not follow the normal hiring process with the engineer's functional manager.

C.

The engineer has “project burnout" from working long hours and solving difficult problems.

D.

The project manager did not sufficiently support and recognize the engineer's professional growth.

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Questions 259

A project manager is performing earned value management (EVM) for a cross-country pipeline project. The project manager has determined the ratio of earned value (EV)

to actual cost (AC) for the project and has found the calculated result to be 0.9024.

What does this value mean for the project?

Options:

A.

The project has started exceeding the planned cost.

B.

The project is earning less value an was planned.

C.

The project has earned more value than planned.

D.

The project is close to exceeding the planned cost.

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Questions 260

product development team has team members located in four different countries. A senior manager is assigned the task of recruiting a project manager to manage this

project and the virtual team.

Which skill is required for a project manager to successfully manage this team?

Options:

A.

Speaks several languages and has lived in different countries

B.

Possesses strong interpersonal skills to drive high-performing virtual teams

C.

Plans and controls every aspect of the team's deliverables to avoid surprises

D.

Implements the organization’s standards and processes for the project

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Questions 261

An agile team has released the second version of its product, but the feedback is that the software has many bugs that compromise the user experience. What should the

project manager do?

Options:

A.

Facilitate the next retrospective meeting, focusing the team on analyzing root causes and proposing solutions.

B.

Closely evaluate the skill set of the team, looking for technical gaps that need to be filed in order to improve quality.

C.

Hire an external consultancy firm to focus on testing and quality control to avoid the issue in the future.

D.

Propose an internal program that offers incentives for the team members who find and fix bugs.

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Questions 262

A project manager is in the process of closing out a project and has been asked by the project management office (PMO) to confirm that the transfer of knowledge to the operations team for support operations has been successfully completed. Which technique should the project manager apply to verify the knowledge transfer?

Options:

A.

Brainstorming

B.

Meetings

C.

Regression analysis

D.

Expert judgment

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Questions 263

A project team is executing a megaproject, and several contract requirements have been identified. In the planning phase, the project team agreed that a contract would be

required 3 months prior to the project's finish date. During project execution, it was determined that the contract was required immediately.

What should project manager do?

Options:

A.

Seek management's approval for executing the contract earlier than planned.

B.

Request the team to initiate a change request to execute the contract.

C.

Support the team's request and allow for early contract execution.

D.

Challenge the project team to identify the reasons for early contract execution.

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Questions 264

A project manager works for a company that has a reputation of delivering environmentally sustainable projects. During the half-yearly review of the project, the project manager raises serious concerns with

the project sponsor regarding the project's viability and success. There are some stakeholders who oppose this project on the grounds of compromising land erosion.

What should the project manager do?

Options:

A.

Propose to close the project because it no longer fits the business values of the organization.

B.

Calculate earned value (EV) because the project manager is forecasting a loss for this project in the yearly review.

C.

Calculate float on the project because it has severely affected the project's major critical path.

D.

Request additional resources from the business unit manager due to the project's complexity.

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Questions 265

A project manager is managing the opening of a new office overseas. At the beginning of the project, possible delays due to legal permits are raised by one stakeholder. Subject matter experts (SMEs)

reassessed the concern and suggested assigning more time for this permit, and the change control board (CCB) agrees.

Which document should the project manager update first to document this change?

Options:

A.

Scope baseline

B.

Cost baseline

C.

Risk register

D.

Schedule baseline

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Questions 266

A company is launching a new product that has to be ready before the summer season begins. After the discovery process, the team realizes that the requirements are very uncertain.

What should the project manager do?

Options:

A.

Invite stakeholders to discuss project requirements prioritization.

B.

Register a risk and define a contingency plan to finish the project on time.

C.

Ask to include some business subject matter experts (SMEs) in the team.

D.

Assist the team in proposing a minimum viable product (MVP).

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Questions 267

A consultancy firm is finally selected and contracted for a project following an extensive and competitive procurement process. A few months into project execution, the client asks the project manager why the consultant is contracted for only 18 months instead of the full 32-month-long project. The project manager will need to carry out an unplanned second bidding process to ensure services are in place until the end of the project.

What should the project manager have done to prevent this?

Options:

A.

Developed a detailed, phased procurement management plan including all activities required and had the client approve it.

B.

Included the client in all negotiation phases with the consultancy to obtain their advanced approval before signing the contract.

C.

Prepared and negotiated a second contract with the consultancy firm for the remaining 14 months after the first contract signature.

D.

Agreed beforehand with the client on the frequency of reporting on the status of the procurement activities within the project.

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Questions 268

In the daily check-in meeting, a team member informs the project team that the licenses for one of the components that will be used will expire in

a couple of months. The licensing cost is significant.

What should the project manager do next?

Options:

A.

Evaluate the impact of nonrenewal of the license.

B.

Escalate the licensing issue to the product owner.

C.

Add a spike to the backlog for an alternative design.

D.

Raise a change request to secure the renewal.

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Questions 269

An oil and gas project started without having acquired full funding for the project. The remaining funds were to be acquired during project

execution. The acquisition of the remaining funds was delayed several months, resulting in a suspension of work by all contractors.

What should the project manager have done to prevent this from happening?

Options:

A.

Ensured the stakeholder anticipated obstacles to achieving financial closure on the remaining funds.

B.

Ensured the risk was adequately assessed and mitigated by the appropriate stakeholders.

C.

Ensured the stakeholder who was providing additional funds remained interested in the project.

D.

Ensured the project team monitored and reviewed the project risk register periodically.

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Questions 270

A stressful situation has presented some challenges for the team. The project manager notices stress behavior in some of the team members, and it is beginning to spread across the group. The project manager needs to coach the team to change their mindset in order to be more efficient.

What should the project manager do?

Options:

A.

Ensure that people care about each other and work effectively together through effective team management.

B.

Meet with the team to discuss the correct, expected behavior in stressful situations and start practicing it.

C.

Establish a productive environment where all team members can assist one another with the workload.

D.

Create an environment of respect and fairness so the team can increase their project performance in stressful situations.

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Questions 271

A project manager works in a matrix organization and is managing an internal software development project that is intended to reduce conflicts in the company's internal tracking system. During development, the project manager is informed that the software has to account for an unexpected change to government accounting requirements. The development team was able to make the change with no additional cost; however, the project manager notices that the testing costs are beginning

to exceed the testing budget.

What should the project manager do?

Options:

A.

Update the basis of estimates and the cost management plan to track the additional funding required for testing.

B.

Ask the project sponsor to allocate funds from the contingency reserve to fund the additional testing.

C.

Submit a change request to the cost baseline through the governance process to fund the additional testing.

D.

Conduct a cost-benefit analysis to determine if the funds can be reallocated from the development team.

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Questions 272

A project manager is leading a project that has a dependency on the client's vendor management system for critical requirements. The vendor

management team will not derive any benefits from the project. However, the project requires support from the vendor management head.

What should the project manager do next?

Options:

A.

Get support from the sponsor to hire a subject matter expert (SME) from the vendor management team to work on the project.

B.

Review the terms of reference of the steering committee to include the vendor management head.

C.

Work with the sponsor on a communications management plan to obtain support from the vendor management head.

D.

Obtain help from the sponsor to highlight any nonfinancial benefits for the vendor management team.

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Questions 273

A startup company has just appointed a CEO that has no prior project experience. The CEO wants to execute projects with their own resources

and has appointed a project manager.

What should the project manager recommend that the CEO do first?

Options:

A.

Create a framework to justify project execution.

B.

Utilize an agile approach for all upcoming projects.

C.

Create a framework to support project success.

D.

Utilize a predictive approach for all upcoming projects.

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Questions 274

There is a conflict on an agile project about following organizational processes, many of which do not add any value to the project. To resolve this, which one of the following

should be regarded with the highest priority?

Options:

A.

Needs of the customer

B.

Needs of the project manager

C.

Needs of the agile lead

D.

Needs of the organization

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Questions 275

A company is starting a critical project with a strict deadline. During the first planning meeting, the team realizes that the list of requirements has too many items to allow on-time delivery.

What should the project manager do first?

Options:

A.

Increase the capacity of the team to finish the project on time.

B.

Update the risk register and present a contingency plan to meet the deadline.

C.

Ask the team to propose a minimum viable product (MVP) to meet the date.

D.

Suggest to the customer to reduce the backlog to meet the date.

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Questions 276

A project manager works in a hierarchical organization. The project team members are used to being told what to do, and the performance reviews include the percentage of

completion of the allocated tasks. After a conversation with the sponsor, the project manager realizes that they need to reassign a couple of tasks to meet the next

milestone. This change can be perceived as poor performance by the current assignees.

What should the project manager do?

Options:

A.

Organize a team meeting and inform the team members that, as the person accountable for delivery, they decided to change the task allocation.

B.

Ask the less experienced team member privately to stop working on the task and inform another team member that the work has been reassigned.

C.

Ask the more experienced team member privately to take the task and inform the other team members that work has been reassigned.

D.

Organize a team meeting to inform team members about a change in direction and work with them to change the task allocation.

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Questions 277

During project initiation meetings, the project manager of a 9-month project states that a specific task would be out of schedule. At the project

kick-off meeting, a key project stakeholder strongly objects, stating that this task is the key value of the project and should be completed on time.

What should the project manager do to reduce the chances of having a strong rejection from stakeholders during the project initiation stage?

Options:

A.

Develop a stakeholder-by-stakeholder engagement assessment matrix.

B.

Send a letter to the stakeholders to inform them about the project scope and start date.

C.

Schedule meetings with key stakeholders in advance to gather feedback on the project scope.

D.

Identify stakeholder rejection as a risk in the project risk register.

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Questions 278

During an iteration review session, some product features are at risk of being canceled due to high operational costs when the product is launched into a production environment. What type of analysis should the project lead have conducted to avoid this situation?

Options:

A.

Capacity analysis

B.

Benefits analysis

C.

Risk analysis

D.

Gap analysis

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Questions 279

During daily team standup meetings, team members constantly ask about which tasks they should focus on first. How should the project

manager ensure the team is fully productive?

Options:

A.

Review the project backlog during the team's standup meeting.

B.

Encourage project team members to prioritize the product backlog.

C.

Ensure team members are working according to the project plan.

D.

Work with the product owner to ensure the project backlog is prioritized.

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Questions 280

A project's customer is furious. When the customer arrived at the project site, they discovered that one of their requirements was not met.

What should the project manager do?

Options:

A.

Refer to the requirements traceability matrix and analyze the requirement.

B.

Analyze the benefits management plan and implement the needed change.

C.

Consult the scope management plan with the customer to understand the gap.

D.

Discuss and agree with the customer to implement the missing requirement.

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Questions 281

A project manager meets with the development team to estimate the time required to complete a software application. The software developers are new to the company, and they have never developed a similar application.

Which estimation technique should the project manager recommend?

Options:

A.

Planning poker

B.

Parametric estimating

C.

Three-point estimating

D.

Analogous estimating

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Questions 282

A project manager receives a suggestion from a team member for improving the product attributes without impacting the schedule or cost. This will add value to the project

and the customer.

What should the project manager do?

Options:

A.

Ask the team member to submit a formal change request.

B.

Accept the suggestion as it has no impact on the project.

C.

Ask another team member to validate the impacts of the suggestion.

D.

Reject the suggestion and ask the team member to focus on executing the plan.

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Questions 283

A building management system (BMS) project is in its commissioning phase and handover to the operations team will commence soon. However, the project manager noted

that both the project and operation teams are not able to properly operate the BMS. As a result, there is an increased risk of the project schedule being delayed.

What should the project manager have done to avoid this situation?

Options:

A.

Allocated a dedicated handover team at early stages of the project

B.

Allocated proper resources for training on BMS in the project plan

C.

Made some adjustments to BMS to be more suitable for the teams

D.

Brought both teams together in a joint meeting to resolve the issue

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Questions 284

A production team will soon begin their first agile project. No one in the team or management has agile knowledge. The training manager can only fund three enrollments.

Match the team role on the left to the correct training course on the right. (Use all three of the team roles.)

PMP Question 284

Options:

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Questions 285

During the execution of a project, an experienced team member informs the project manager that they cannot take part in all of the scheduled project activities due to a conflicting operational schedule. What should the project manager do?

Options:

A.

Replace the team member with another available resource on the team.

B.

Discuss the situation with the team member's functional manager to see if the schedule can be adjusted.

C.

Check with the project management office (PMO) on the available resources to complete the activities.

D.

Encourage the team member to prioritize scheduled project activities.

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Questions 286

Some of the more experienced members of a project team have complained about the project manager. The senior project team members feel that the project manager is micromanaging them and preventing them from completing their work.

What should the project manager do when made aware of these issues?

Options:

A.

Set up a team building event to bring synergy back to the project team.

B.

Adjust the project manager's management style to better fit senior team members.

C.

Ask for advice on how to be a better mentor to these team members.

D.

Meet daily with each senior team member to monitor project status.

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Questions 287

A project team has expressed concern that certain remote team members are not able to collaborate with the larger project team due to their work schedule. The project

manager is confused since the entire team is located in the same time zone and believes there are other factors at play.

What should the project manager do next?

Options:

A.

Rectify ground rule violations.

B.

Review performance formally.

C.

Examine the team's virtual needs.

D.

Implement new options.

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Questions 288

A vendor has manufactured a complex product. During a factory acceptance test, several deficiencies were identified. Product delivery is on the

critical path, and any delay would impact project completion.

What should the project manager do?

Options:

A.

Initiate regular conference calls with the vendor for status updates to keep this item in focus.

B.

Hold the shipment until the rework is completed at the vendor's facility to eliminate extra work on-site.

C.

Assess the schedule impact and evaluate the most feasible solution to keep the project on track.

D.

Ship the package as is, complete carryover work on-site, and back charge the vendor for the rework.

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Questions 289

In order to increase a project's profit margin, the project manager and subject matter experts (SMEs) agreed to select the oldest model of a

specific machine available in the market. When the machine reached its destination country, it was blocked by customs authorities who restricted

the import of this machine model.

What should the project manager have done to prevent this from happening?

Options:

A.

Ensured that the SMEs correctly defined the project scope and the machine model.

B.

Ensured the project sponsor provided enough funding to purchase the latest version of the machine.

C.

Ensured that regulatory compliance was considered in the quality management plan.

D.

Ensured that the technical team researched and selected the latest model of the machine.

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Questions 290

A company is implementing a growth strategy by constructing a new production facility, which will soon move into the operation phase. Although a governance policy was already in place, the company must comply with new financial regulations that have been recently implemented. Compliance with the regulations will cause a major change

in project scope.

How should the project manager respond to this requirement?

Options:

A.

Proceed with the existing company governance policy.

B.

Perform an analysis to assess the impact on the project.

C.

Directly comply with the financial regulations.

D.

Escalate the issue to upper management and let them decide.

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Questions 291

A project sponsor insists that the project scope for a new product launch should include two geographical locations. However, after the project scoping session was done, a project charter was completed and approved with one location only.

What should the project manager do?

Options:

A.

Ask the sponsor to increase the budget and schedule of the project to accommodate the additional scope.

B.

Encourage the sponsor to start another project for the additional location so that the current project is not impacted.

C.

Assess the impact to the scope and submit a change request for approval of the two locations before including them in the scope of the project.

D.

Discuss with the sponsor that the project scope is approved and it is not possible to include two locations as it will affect the budget.

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Questions 292

A state-of-the-art product was delivered at the end of a project life cycle. However, the customer claims the product was not designed to specifications.

What should the project manager have done to avoid this issue?

Options:

A.

The customer's requirements should have been captured in order to meet the customer's standards.

B.

The iteration review planning meeting should have been planned accordingly.

C.

The sprint retrospective meeting should have included necessary stakeholders.

D.

The customer's requirements should have been captured and modified to meet the supplier’s standards.

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Questions 293

A distributed project team has communication issues because of their collaboration tools. The team feels that efficiency could be improved by changing the collaboration platform.

What should the project manager do?

Options:

A.

Discuss this with the project team and select the appropriate tools.

B.

Inform the project team to continue using the current tools.

C.

Implement the communication tools used by other project teams.

D.

Escalate the issue to the sponsor and ask them to decide.

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Questions 294

A project manager recently finished a project and started managing a new project with a different supervisor. As part of the early project activities, the supervisor from the

original project is assigned to the team as a nonsupervisory resource and immediately begins challenging all decisions made by the current supervisor.

What should the project manager do to resolve this conflict?

Options:

A.

Give the project team time to work through the issues with the new supervisor.

B.

Ensure the new supervisor takes the lead when being challenged.

C.

Immediately remove the resource from the project team.

D.

Communicate with the resource on the roles and responsibilities of this project.

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Questions 295

A project had scheduling delays, which necessitated the team to work overtime to meet critical milestones. This led to some misunderstandings

among team members. The project sponsor has allocated a monetary award.

How should the project manager utilize the award?

Options:

A.

Meet with the team members and ask them how to spend the reward.

B.

Arrange a luncheon for all team members and include team-building sessions.

C.

Draft a points system to allocate a portion of the money for each resource.

D.

Allocate the reward to the team leaders to spend on the team as they see fit.

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Questions 296

An agile project manager notices that one of the team members is developing extensive knowledge in a specific matter. Other team members are

likely to require this knowledge in the future.

What should the agile project manager do?

Options:

A.

Ask the team member to develop more expertise and become a subject matter expert (SME).

B.

Ask the team member to provide a training session for the rest of the team.

C.

Ask the team member to produce a lessons learned document and share it with the team.

D.

Ask the team member to record highlights the team may want to know.

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Questions 297

An agile team is working on a 2-week sprint to deliver business value. About 1 week after the sprint starts, the team members do not feel

confident about the product increment they are building. They do not want to wait until the end of the sprint and want to validate the product

increment with the product owner now.

What should the project manager do to mitigate this risk?

Options:

A.

Extend the sprint end date in anticipation of feedback from the product owner that will require extra work.

B.

Schedule an additional interim demo with the product owner.

C.

Address the issue as part of the retrospective.

D.

Ask the team to work overtime toward the end of the sprint to meet the original sprint end date.

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Questions 298

A human resource (HR) acquisition process for a large project has recently changed. One major process change includes the approval of the financial manager and the recruitment manager. This change to the process implies longer processing. The project urgently needs new resources.

What should the project manager do?

Options:

A.

Adapt the resource management plan and ask for financial approval before sending it to the customer.

B.

Assess the impact of the change and review the project management plan for next steps.

C.

Ask the financial manager to delay implementation due to potential project delays and penalties.

D.

Review the project schedule to determine which technique will reduce impact on project duration.

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Questions 299

A project manager is leading an innovation project that is facing a lot of risks due to a high level of uncertainty. What strategy should the project

manager use to manage these risks using an agile approach?

Options:

A.

Develop an agile risk matrix to track, assess, and evaluate the uncertainty of the project.

B.

Implement a scrum risk retrospective to analyze the risks at the end of the project.

C.

Assign an agile risk manager to better understand and track the project risks.

D.

Evaluate the risks constantly and reprioritize work as the project progresses.

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Questions 300

A project team Is trying to meet the milestone target dates in order to receive a bonus promised by the project sponsor. Unforeseen challenges and poor communication among the team members resulted in mistakes and delays. Tensions are high, and the sponsor is concerned.

What should the project manager do?

Options:

A.

Discuss with the team how the project objectives can be met.

B.

Request that the sponsor increase the bonus for high performers.

C.

Schedule a team-building activity to boost the team's morale.

D.

Organize a team meeting to remind the team of the ground rules.

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Questions 301

A company is going through structural changes. A couple of people will leave the company as their positions were made redundant. The team members are unhappy as they do not understand why the changes are being made when the project is on track.

What should the project manager do?

Options:

A.

Advise the team to continue their work as planned because the schedule cannot be changed.

B.

Organize a team meeting to discuss the changes and their importance for the company.

C.

Advise the team that the changes were decided by the CEO and must be implemented.

D.

Inform the project sponsor about the team's unhappiness and ask for overtime pay.

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Questions 302

A project team is implementing an enterprise notification tool with a vendor. The project manager noticed that this vendor's developer has been reporting the same status for

several weeks in a row. A few days later, the vendor communicates that the deliverable will not be completed on time due to resource constraints within their company.

What should the project manager do next?

Options:

A.

Update the risk register to reflect the delay, communicate the impact to the schedule, and escalate to management for assistance.

B.

Conduct a project review with the project sponsor to explain the delay and add a developer to work with the vendor.

C.

Review the contract with the vendor to go over the financial penalty that is applicable to this situation.

D.

Add the delay to the issue log and work with the vendor for a resolution that will bring the schedule back on track.

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Questions 303

In a financial company, a strategic project has been planned to use a predictive approach. During project planning, the product leader requests

that milestones be submitted for review. There is a defined scope and an established deadline to conclude the project.

What should the project manager do first to meet the product leader's expectations?

Options:

A.

Change the project charter to indicate that the approach will be different.

B.

Inform the product leader that they must wait until the end of the project.

C.

Meet with the software team to review the possibility of monthly milestone reviews.

D.

Modify the project management plan to use an agile framework to incorporate milestones.

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Questions 304

An unforeseen event has shut down public works projects for 4 weeks. Activities on the critical path will fall behind based on the project schedule.

What should the project manager do?

Options:

A.

Add 4 additional weeks to the schedule and request additional resources.

B.

Ask the sponsor to obtain a special work permit to continue work.

C.

Review the project management plan to see the impact of the possible delay.

D.

Crash the resource management plan to keep the schedule on track.

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Questions 305

A project manager is leading an engineering project. The project manager must obtain some certifications before mass production, which is scheduled in 3 months. The certification process will require at least 6 months.

What should the project manager do next?

Options:

A.

Discuss extending the mass production timeline by 3 months with the project sponsor.

B.

Meet with senior management to discuss the possibility of an extension to the project timeline.

C.

Engage a consultant to shorten the certification process to meet the schedule requirement.

D.

Assess and evaluate the certification process and understand the best and worst case scenarios.

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Questions 306

The change control board (CCB) has approved a change request to add a new component within a product. The operations manager discovers the change after its approval and complains that the implementation of the change will cause significant disruption to the production line.

What should the project manager do first?

Options:

A.

Lead a root cause analysis workshop with the design team to identify the failures that led to the decision to add a component that was not compatible with the production line.

B.

Meet with the operations manager to explain the background for the change and understand the operation manager's concerns about the change.

C.

Escalate the issue to the project sponsor, as the decision to add the component brings many benefits even though it will be disruptive to the production line.

D.

Formally acknowledge the operation manager's concerns and raise a new risk that the project may deliver late and over budget due to manufacturing difficulties.

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Questions 307

A senior manager attends one of the project review meetings and expresses concern that the project will not meet the quality standards. What should the project manager do?

Options:

A.

Estimate the backlog items to forecast quality.

B.

Ask the senior manager to approve the user acceptance testing (UAT) plan.

C.

Review the quality management plan with the senior manager.

D.

Inform the senior manager that there are approved quality standards.

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Questions 308

A project manager is assigned to a global project with dispersed team members. Previously, when working with remote teams, the project manager observed that team members do not tend to produce quality work.

What should the project manager do to ensure the project is completed on time with quality?

Options:

A.

Encourage the team to participate in a peer evaluation activity by the end of the project.

B.

Introduce the use of time sheets and ask team members to review and submit them regularly.

C.

Arrange regular team meetings for the team to update one another on the progress of their assigned tasks.

D.

Meet with the team together and in one-on-one meetings to set clear, shared targets.

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Questions 309

Project stakeholders are engaged in a discussion on how to achieve the best user experience in the design of a new application. The agile team is divided on the approach. The conflict is more of a collective disagreement than an outright conflict.

What should the project manager do next?

Options:

A.

Apply appropriate conflict resolution techniques to solve the issue.

B.

Call a team meeting to have a formal discussion of the issue.

C.

Allow the team to work through it on their own unless help is needed.

D.

Engage in individual conversation with each team member.

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Questions 310

A project is about to start with a global project team. Travel is not a viable option for project team members, so most will participate virtually.

What should the project manager do to engage the team?

Options:

A.

Have one-on-one meetings with team members to improve communication.

B.

Ask human resources (HR) for team-building recommendations.

C.

Schedule weekly team meetings to encourage collaboration.

D.

Invest in a virtual collaboration/colocation environment.

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Questions 311

A project manager was recently assigned to a banking IT project. The project team has been developing products using a predictive approach for more than 10 years, but management wants the team to change to an agile approach. The project manager met with the team to introduce the agile approach. Most of the team members complained about changing approaches because the performance of this team has always been above average among the IT teams in the bank.

Which two actions should the project manager take? (Choose two)

Options:

A.

Interview the most resistant team members to persuade them to try to accept an agile approach.

B.

Conduct training sessions with the team so that the team can understand what the agile approach and mindset are.

C.

Ask the team to identify the product backlog and create a kanban board for the team to manage and follow the approach.

D.

Meet with management to explain the team's resistance to the agile approach and request that they formally ask the team to implement agile.

E.

Brainstorm with the team to understand the specifics of the team's project and to identity possible alternative approaches for the team.

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Questions 312

A project manager is assigned to a regulatory project for their country. The deadline for delivering results in compliance with the new laws is very tight, and the project team members have not yet been assigned. One of the project manager's peers informs the project manager that a project with the same scope for a different country was completed 1 year ago.

What should the project manager do first?

Options:

A.

Register a new risk in the risk management plan.

B.

Ask for additional resources and review the project estimate.

C.

Review organizational process assets (OPAs) and perform analogous estimating.

D.

Complete a bottom-up estimation for the project activities.

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Questions 313

A project team is transitioning from a predictive to an agile approach. The project manager is trying to minimize the support issues that the product has had in production.

One particular pain point is the transition to operations, where the issues usually arise.

What should the project manager do to improve this scenario?

Options:

A.

Increase the focus on backlog items that cover support requirements, as well as product manuals and operation guides.

B.

Ask the support/operation team to participate in the daily standup meetings to contribute to the project's progress.

C.

Engage the operation teams in the retrospectives and demo sessions and incorporate their feedback on project activities.

D.

Foster stakeholder participation by engaging them early on the backlog discussions.

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Questions 314

A team member has experienced personal conflicts on past projects, making them nervous about working on the current project. The project

manager knows this team member could add value to the project.

What should the project manager do to get the most value from this team member?

Options:

A.

Advise the team member not to share personal information from past projects with the entire team.

B.

Consult with the project sponsor to find out if it is allowed to share personal information with the entire team.

C.

Advise the team member to focus on the current project and consider the past conflicts as lessons learned.

D.

Consult with human resources (HR) and check company policies on what is allowed to advise the team member.

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Questions 315

A company plans to initiate a project involving a new technology. Approval for the project is required. What should the project manager do?

Options:

A.

Review the cost and schedule baselines for execution.

B.

Define change management for the new technology.

C.

Analyze the cost and identify the project benefits.

D.

Identify the risks in implementing the new technology.

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Questions 316

After meeting with stakeholders, a project manager working at a computer gaming company is creating a project management plan for the company's newest offering. The project manager learns that the company's main competitor is scheduled to release a similar offering leveraging the newest technology. The project manager fears that the competitor's offering is better in multiple ways compared to the project manager's project.

What should the project manager do?

Options:

A.

Perform a Kano analysis factoring in the competitor's offering and present it to the stakeholders.

B.

Meet with the development team to see what changes will improve the project compared to the competition's deliverable.

C.

Meet with the project team to discuss the concerns and determine how to ensure the project's deliverable can compete with the competitor's.

D.

Note this concern in the risk register and meet with the sales team to identify mitigation options factoring in the competitor's offerings.

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Questions 317

At the end of a project's initiation phase, the budget was developed and sent to the approval board. During the approval meeting, one of the key stakeholders asked how the budget was developed for future uncertainties.

How should the project manager reply?

Options:

A.

Recurrent team meetings are planned to control the budget against future uncertainties.

B.

Probabilistic analysis was used to develop the budget to address future uncertainties.

C.

The budget was developed by using the lessons learned from previous project data.

D.

Feedback from stakeholders will be addressed at each board meeting to adapt the budget.

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Questions 318

A high-performing team is involved in a project with a new domain. The team is unable to deliver as expected.

What should the project manager do?

Options:

A.

Support the team in identifying the area of development and address the gap.

B.

Dissolve the team and include the team members in other existing teams.

C.

Identify the struggling team members and move them out of the team.

D.

Set up a clear expectation that the team is to deliver as in their previous projects.

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Questions 319

Several components of an expensive manufacturing project have been returned by the customer. The customer is complaining that the quality of

the components is poor and is concerned that, as a result, their products will be returned due to quality issues. The project manager is certain that

quality has been maintained.

How should the project manager communicate with the customer to help assure them that the project has produced quality products?

Options:

A.

Show the customer the tolerance and control limits.

B.

Show the customer sample results from the current batch.

C.

Show the customer a sample history of quality.

D.

Show the customer the quality control measurements.

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Questions 320

A project manager assigned to an education project needs to train a workforce in application development. The customer is responsible for

providing the training center, and the deadline to start the first training is in 2 weeks. The customer calls to say that the center will not be available

in 2 weeks due to some unforeseen problems.

What should the project manager do next?

Options:

A.

Apply the terms and conditions of the contract with penalties.

B.

Issue a change request to reflect the anticipated date for training.

C.

Help the customer find an alternative location to start the training.

D.

Update the project schedule with the new date for training.

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Questions 321

During execution of a complex project, the project manager encounters numerous change requests from various teams. These changes may result in the project not meeting its objectives.

How should the project manager ensure that these changes are managed effectively?

Options:

A.

Include the changes in the backlog and review priorities with the product owner.

B.

Record the changes using the risk register and continue monitoring.

C.

Deny the change requests and keep delivering the project as planned.

D.

Review the project and communications management plan with the main stakeholder.

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Questions 322

A recently concluded quality audit failed and came back with multiple action items. A newly appointed project manager is reviewing the project status with the team. New stakeholders have been identified, and new audit resources may have to be added to the project.

What should the project manager do next?

Options:

A.

Perform stakeholder engagement.

B.

Perform integrated change control.

C.

Update the quality management plan.

D.

Update the risk management plan.

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Questions 323

In a project, one team member has been asking for directions and what actions to take on many tasks. As a result, the team member has performed slowly in project delivery.

What should the project manager do to help this team member?

Options:

A.

Assign another senior team member to coach the team member.

B.

Empower the team member to make decisions.

C.

Mentor the team member on a regular basis.

D.

Address the team member's performance accordingly.

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Questions 324

A project is 70% complete when the project sponsor requests an additional deliverable. What should the project manager do first?

Options:

A.

Reject the request as being too late and leading to major scope creep.

B.

Submit the request to the change control board (CCB) for a decision.

C.

Negotiate with the project sponsor on the possible alternatives.

D.

Determine the possible impact of this change on all aspects of the project.

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Questions 325

Drag the items on left side to the matching term within the correct project approach on the right side.

PMP Question 325

Options:

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Questions 326

A project manager is managing a mobile application development project when one of the experienced team members starts missing deadlines. The delays will impact

project implementation.

What should the project manager do next?

Options:

A.

Meet with the team member to understand their concerns and/or issues.

B.

Convene a team meeting to encourage and motivate the entire team.

C.

Assign an additional resource to help the team member with the tasks.

D.

Ask the team member's functional manager if there are any known issues.

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Questions 327

The project sponsor reports that a key stakeholder is complaining about performance differences in the metrics reported by the project manager,

which gives the impression that the project is out of control. The project manager has been providing the project's status according to the agreedupon communications management plan. This key stakeholder, however, seldom attends the status report meetings.

What should the project manager do first to address this situation?

Options:

A.

Evaluate the communication needs to discover the gaps and adjust the original plan if needed.

B.

Use the contingency reserves to implement fast tracking and improve the schedule key performance indicators (KPIs).

C.

Review the resource breakdown structure (RBS) to request the main stakeholder's manager to replace the stakeholder.

D.

Provide evidence to the project sponsor that the project is on track and the communications have been sent.

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Questions 328

A project manager starts to receive emails from different stakeholders requesting information about the project status. What should the project

manager do to avoid this in the future?

Options:

A.

Schedule weekly project status meetings with all stakeholders including the customer and internal resources.

B.

Include the project stakeholders’ needs while planning the project communications strategy.

C.

Designate a team member to respond to the emails from these stakeholders.

D.

Include the stakeholders’ emails in all of the project status communications.

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Questions 329

A project team created user stories after understanding the customer requirements. As the project progresses, the project manager observes that

there are too many change requests. The team feels that the outcomes they are working on are not aligned with the customer requirements.

What should the project manager do?

Options:

A.

Refer to the configuration management knowledge base for similar projects delivered in the past.

B.

Arrange for a workshop with the customer to understand the business values expected from the outcomes.

C.

Include a representative from the customer to work collaboratively with the team.

D.

Acknowledge that the current team needs improvement and hire more qualified team members.

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Questions 330

By the end of the first sprint, a project lead notices that one of the team members is not performing very well. Which form of communication should the project lead use to handle the situation?

Options:

A.

Informal written communication, such as a friendly reminder

B.

Formal written communication, such as an email with a copy sent to the manager

C.

Informal verbal communication, such as a conversation

D.

Formal verbal communication, such as a conversation at the end of the sprint retrospective

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Questions 331

A project manager has just been appointed to a project that has two major deliverables. Both deliverables have the same level of priority and are to be delivered at the same time. The members of the team are complaining about the lack of information regarding which deliverable needs to be finished first.

What should the project manager do?

Options:

A.

Ask key stakeholders to cancel the project due to the difficulty of executing both deliverables at the same time.

B.

Ask the team to start working on the easiest deliverable first so they gain experience to execute the second deliverable.

C.

Meet with the project sponsor and key stakeholders to assess each deliverable's value to the organization and set execution priorities.

D.

Require that the project team execute both deliverables at the same time, since this was requested and approved in the project charter.

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Questions 332

During the execution of a construction project, one of the neighboring businesses is complaining that the current building height does not agree with the initial project plans. What should the project manager do first?

Options:

A.

Ask the neighbor to leave the site immediately because the site is on private property.

B.

Inform the neighbor that all of the project documentation has been approved.

C.

Inform the neighbor that the complaint will be escalated to the project sponsor.

D.

Ask the neighbor to submit a formal complaint about their concerns.

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Questions 333

During a project meeting, the project manager expressed the importance of delivering reports on time. These individual reports will be

consolidated into a single report. One of the team member's reports was not delivered on time and therefore the report could not be integrated

with the other reports. This demonstrates a lack of teamwork and impacts project success.

What should the project manager do to resolve this issue?

Options:

A.

Assign the task to someone else on the team.

B.

Discuss it with the team member in confidence.

C.

Discuss this matter during the project meeting.

D.

Include this item in the risk register.

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Questions 334

An organization is using a hybrid delivery approach for a business project. The product owner, the person who was also managing the project, was promoted to a more senior role. A new project lead has joined the project.

Which artifact should the project lead use to ensure that the project benefits have been identified?

Options:

A.

Solution architecture

B.

Product backlog

C.

Statement of work (SOW)

D.

Business case

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Questions 335

A project is implementing an agile strategy, and a minimum viable product (MVP) was agreed upon. After the first iteration review, the customer explained that the first deliverable is not of great value.

What should the project manager have done differently?

Options:

A.

Invited the customer to the daily meetings

B.

Helped the team redefine the MVP

C.

Changed the duration of iterations to deliver more value

D.

Validated the iteration goals with the customer

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Questions 336

After a recent status review meeting, the project manager becomes aware that an influential stakeholder is unclear about the purpose and benefits of the project Consequently, the stakeholder has questioned the viability of continuing the project What should the project manager do next to address the situation?

Options:

A.

Speak with the project sponsor to find out if the stakeholder would agree to a one-on-one review session

B.

Log the stakeholder's comments in the risk register as a high-impact threat to the project's completion

C.

Consider the stakeholder's concerns and review the project charter with the project sponsor.

D.

Note the stakeholder's concerns but disregard them with regard to the project activities.

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Questions 337

A business transformation project has a four-phase delivery plan. The project team has successfully delivered one phase of the project.

To further enhance team performance and empower team members, which two actions should the project manager take? (Choose two)

Options:

A.

Encourage team members to cross-check decisions with the project manager.

B.

Vet all of the decisions before execution.

C.

Allow team members to make limited decisions.

D.

Organize and assign team members to tasks where they have strengths.

E.

Support team members to make decisions in their areas of strength.

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Questions 338

A project manager has completed an assessment of the project team's performance. Some team members have performed poorly on their assigned tasks.

What should the project manager do?

Options:

A.

Develop different approaches based on team members’ motivation and ability.

B.

Develop a standard approach to provide feedback to all team members.

C.

Provide intensive oversight to the team members who performed poorly.

D.

Create a new standard performance measure based on project requirements.

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Questions 339

A project manager is leading a large public project that will have a high impact on the town's citizens. How should the project manager define the different requirements?

Options:

A.

Include only the common requirements of each stakeholder group in the project goals.

B.

Include only the key requirements and keep the stakeholders informed about scope decisions.

C.

Analyze the interests and influence of stakeholders and evaluate their requirements.

D.

Add only the opinions of the team, because they know the objectives of the project.

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Questions 340

A project manager was just assigned to a project as the leader of an experienced agile team. How should the project manager influence the team to accomplish the project objectives?

Options:

A.

Express trust in the team's ability to fulfill the necessary deliverables.

B.

Assert judgment over the team.

C.

Use a plan-driven approach in order to demonstrate control over the project.

D.

Increase the amount of subject matter experts (SMEs) to get better results.

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Questions 341

A project sponsor asks the project team to add an enhancement to the project How should the project manager address this request?

Options:

A.

Check if the budget can cover the enhancement

B.

Accept the request because it came from the project sponsor

C.

Refuse the project sponsor's request because it is out of scope

D.

Validate the proposed change's impact on the project.

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Questions 342

A project manager is working on a major construction project. Part of the

agreed-upon plan was to use a cloud-based system with a server that runs on high-speed

internet service since most of the team members work virtually. The company needs to

reduce operating costs as much as possible and management insists that the project will

now use a system running on a conventional dial-up service.

What should the project manager do next?

Options:

A.

Evaluate the impact of this decision and communicate with management.

B.

Agree with management and continue working the project management plan.

C.

Meet with management about their decision and ask them to get another project manager.

D.

Replace some of the team members that work virtually to help the company save money.

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Questions 343

On a transformational project, the project manager is confronted with resistance

from the stakeholders. To overcome this and gain acceptance of the change, what should

the project manager do first?

Options:

A.

Escalate the issue to the project sponsor.

B.

Review the stakeholder engagement plan.

C.

Update the issue log.

D.

Neutralize the negative stakeholders.

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Questions 344

A project manager is assigned to oversee the deployment of a new product that

will be used by the entire organization. A key success factor for the project is the timely

and successful adoption of the new solution by all entities.

What should the project manager do to ensure the success of this critical project?

Options:

A.

Considering the project scope and the multiple entities impacted by the solution,

communicate with the stakeholders and ask them to adhere to the date.

B.

Ask the project sponsor to issue a directive requesting all business entities to

accept the date set for the new solution launch.

C.

Given the size of the organization and the multiple parties involved, discuss the

launch date with the CEO and then communicate it to all entities.

D.

Engage in creative and iterative negotiations with the leaders of each entity to

agree on the launch date.

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Questions 345

During the execution phase, the project manager discovered that the deliverables

are not meeting the quality specifications requested by the main stakeholder. This has

caused the schedule performance index (SPI) to deteriorate from 0.98 to 0.72 and the cost

performance index (CPI) from 1.5 to 1.1.

What action should the project manager take to mitigate the issue of the deliverables being

rejected during the next iteration?

Options:

A.

Submit a change request to prioritize resolutions for the quality issue to minimize the impact on the rest of the deliverables.

B.

Reinforce the definition of done (DoD) during sprint planning so that the team has a common understanding of expectations.

C.

Assure that the product backlog is properly prioritized to avoid dependencies that cause rejection.

D.

Create a dedicated sprint to complete all of the pending specifications from previous sprints.

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Questions 346

A key agile project team member takes a leave of absence in the middle of an iteration and will not return to work for a while What should the project manager do next regarding the feature on which the team member was working?

Options:

A.

Assign the feature to another team member, and have them try to complete the feature by the end of this iteration

B.

Review team capacity and reassign the functionality to additional iterations as required

C.

Determine if the team member can work from home to complete the functionality.

D.

Review the work in progress with the product owner to determine the next step

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Questions 347

During a regular review, the project manager of an agile project realizes that a key stakeholder is missing critical information about some features being developed. In order to improve communications and reduce the risk of deploying the wrong features, what should the project manager do?

Options:

A.

Assess the stakeholder's needs and communication style and propose a tailored approach with regular status reports and progress meetings.

B.

Invite the stakeholder to the regular "show and tell" sessions so the stakeholder is aware of project progress and feedback can be gathered.

C.

Conduct stakeholder remapping, evaluate stakeholders by their level of influence and interest on the project, and communicate accordingly.

D.

Include the stakeholder on regular project communications so that decisions can be followed up closely.

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Questions 348

In the middle of a project, a business unit manager who regularly interacts with the project manager's team is promoted to a higher management position. The replacement manager is from the same unit and is somewhat familiar with the project.

After getting more information about the new manager, what is the project manager's next step?

Options:

A.

Contact the previous business unit manager to learn more about the new manager.

B.

Update the stakeholder register and the stakeholder engagement plan to include the new manager.

C.

Send the new manager a copy of the project charter to ensure the project objectives are understood.

D.

Schedule a meeting with the new manager to discuss the business analysis team's plans.

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Questions 349

A project manager has been assigned to complete a worksite project that was started by a different project manager. The project is now in the execution stage. Upon careful review, the project manager realizes that the local community was not included in the stakeholder register, which has resulted in extreme opposition from the community.

How should the project manager handle this issue?

Options:

A.

Disregard these stakeholders since the relevant documents have been secured to execute this project.

B.

Update the stakeholder register and risk management plan.

C.

Update the stakeholder register and revise the stakeholder engagement plan.

D.

Explain to the community members why they were not included as stakeholders for the project.

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Questions 350

A project team member complained to the project manager that they are not sure f on the latest requirements document because it was emailed to them about one week ago. They mentioned that, in the past they worked on a document tor more than 20 hours only to find out later that another team member had already updated that same document but did not send them the latest revisions.

What should the project manager do to avoid this situation in the future?

Options:

A.

Encourage better team communication by positioning team members closer together.

B.

Implement a project management information system (PMIS)

C.

Update the communications management plan to ensure correct delivery of the latest version

D.

Restrict team members from sending the requirements documents via email

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Questions 351

For an ongoing project, match the key performance indicators (KPIs) on the left to the correct categories on the right.

PMP Question 351

Options:

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Questions 352

A new relevant project stakeholder suggested a change to some of the project parameters midway through execution What should the project manager do next?

Options:

A.

Accept the change and use contingency funds to implement this change with minimal schedule impacts

B.

Reject the change because it is contrary to what was agreed to during earlier phases of the project

C.

Transfer the change to the steering committee for them to evaluate and decide the appropriate next steps

D.

Evaluate the proposed change with integrated change controls and discuss the change with the project sponsor

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Questions 353

A project team's performance has declined for the last three iterations Some of the team members are disappointed, and raise their concerns during the retrospective meeting What should the project manager do?

Options:

A.

Focus on remediation not merely on correcting symptoms

B.

Compare the team's performance against other project teams

C.

Identify potential failure points based on the iteration workload

D.

Motivate the team to perform better

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Questions 354

A new team member is hired and the training is taking longer than expected. This impacts the overall project performance.

What immediate action should the project manager take to improve the situation?

Options:

A.

Communicate this issue to the human resources department.

B.

Provide additional training to the new hire.

C.

Increase team cohesiveness by sharing information and experiences openly.

D.

Update the issue log and define the mitigation strategy.

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Questions 355

A project manager finds that team members In an agile project are involved in several different projects due to budget constraints. What should the project manager do?

Options:

A.

Request the project sponsor prioritize and if necessary, allocate additional budget so the team can work on a single project

B.

Provide an incentive plan so the team members will work more unaccounted hours on multiple projects

C.

Brainstorm with the team members on how they can deliver on multiple projects within the given budget

D.

Instruct the team members to spread evenly across projects so mistakes will not occur within the current budget.

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Questions 356

An organization has recently decided to switch from a predictive to an agile delivery approach. The one ongoing project will still be led by a project manager. The agile teams for that project have not produced any documentation.

What should the project manager of the ongoing project do?

Options:

A.

Submit new user stories to the product owner in order to put documentation in the product backlog.

B.

Introduce a document management tool to support the agile teams in preparing the documentation.

C.

Check with the agile teams to see if the project manager's understanding of the Agile Manifesto is correct.

D.

Add an additional team member to take up the role of scribe for the required documentation.

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Questions 357

A project manager is leading an agile project in an organization that has not executed this type of project before. In order to ensure the project is following the compliance requirements, what should the project manager do?

Options:

A.

Follow the organization's process and deliverables for predictive projects, even if

they compromise the agility and performance of the project.

B.

Use the risk register to document all of the compliance vulnerabilities generated by

the project so that all decisions are well documented and approved by stakeholders.

C.

Meet with the project management office (PMO)/compliance entity to work on

process tailoring to ensure that the agile deliverables support the compliance requirements of the organization.

D.

Coach upper management on agile practices, explaining that an agile project is concerned with value delivery, and negotiate a way out of the compliance requirements.

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Questions 358

A product owner has an idea for a new product but is struggling to define the

features because they are not certain of the perceived business value for each feature. What should the project manager have the delivery team do to address this issue?

Options:

A.

Assess the product roadmap to see if there is another product that is more suitable for the build.

B.

Develop a minimum viable product (MVP) for assessment from a select customer group.

C.

Commission a business analyst to research similar competitor products.

D.

Complete a work breakdown structure (WBS) to assess the cost of each feature

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Questions 359

The project manager of a hybrid project learns that a stakeholder has approached a team member directly to request a change This change will impact the project m a significant way The project manager should ten the stakeholder that the correct procedure tor new requirements is to provide a request directly to whom?

Options:

A.

Product owner

B.

Change control board (CCB)

C.

Project sponsor

D.

Project manager

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Questions 360

The portfolio management office wants to cut costs by suspending some ongoing

projects that do not directly support the organizational strategy. The project manager has invested too many resources into one of the projects to be suspended, but the portfolio

management office has not backed down on their plan.

What should the project manager do to continue the project?

Options:

A.

Meet with the project team and revise the project goals.

B.

Update the project charter to make it align with organizational strategy.

C.

Demonstrate the project alignment to the organizational strategy.

D.

Escalate the issue with the project sponsor to request support.

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Questions 361

An organization uses a hybrid approach to project management. A project manager has been assigned to an external project, project A, where two of the three modules in the project require machine learning skills. The only machine learning expert in the project manager's organization is engaged in an internal project, project B, that is about to end.

What should the project manager do?

Options:

A.

Prioritize project A over project B since A is an external project and B is an internal project.

B.

Plan projectA in sprints, starting with the module that does not require machine learning skills.

C.

Engage the human resource manager to employ a machine learning expert for project A.

D.

Plan project A to start at the end of project B when the machine learning expert is available.

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Questions 362

While preparing an earned value analysis (EVA) for the sponsor, the project manager provided this information in the latest project report:

  • Approved Work Package Cost Estimates: US$9,500
  • Contingency reserves: $500 %
  • Management reserves: 10% of contingency reserves
  • Percent complete of the project: 50%
  • Planned percent of the project: 40%
  • Actual costs of the project: US$4,500

What is accurate about the project status?

Options:

A.

The actual work is 25% more than the planned work.

B.

The project cost is 10% lower than planned.

C.

The actual work is 25% less than the planned work.

D.

The project cost is 10% higher than planned.

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Questions 363

An organization is transitioning to an agile environment. The project manager finds that most of the team members are not familiar with an agile environment.

What should the project manager do to address this concern?

Options:

A.

Change the approach with the team.

B.

Meet with an agile coach to handle this issue.

C.

Analyze the level of the team's agile maturity.

D.

Support the team members' growth and development.

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Questions 364

After a performance review, a team member approaches the project manager and asks for feedback. The project manager mentions anecdotal information about this team member being a positive team player and generally getting their work done on time, even though they have been late with work once or twice. The team member expresses frustration at not having better information included in the annual performance review.

What should the project manager do to prevent this frustration going forward?

Options:

A.

Request the human resource (HR) department to provide the key performance indicators (KPls) that were defined for this project.

B.

Set team performance goals and explain how the team receives the same performance scores.

C.

Review the key performance indicators (KPIs) for this team member and remind the team member how they are determined.

D.

Provide the team member with velocity tracking tools and explain how the team member can see and track performance.

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Questions 365

A project manager is assigned to a technical research project. The project team has

already been assigned, and the main subject matter expert (SME) sends the project

manager a list of the technical skills required for the execution of this project.

What should the project manager do next?

Options:

A.

Send the list to the project team and ask them to get training on the required skills.

B.

Ask the functional manager to review the resource pool and recommend the right individuals to join the team.

C.

Discuss the list with the project sponsor to confirm that the resources have the required skills.

D.

Meet with the project team to understand their skills and identify potential gaps and training requirements.

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Questions 366

An agile project team is building a new product. The stakeholders require ongoing

illustration of project business value.

How should the project manager proceed?

Options:

A.

Prepare performance value reports for the business on an ongoing basis.

B.

Include demonstrations of the built portion of the product at the end of every sprint.

C.

Prepare a project report for the stakeholders and distribute it weekly.

D.

Confirm the minimum viable product (MVP) and demonstrate it to the business when it is ready.

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Questions 367

A project is nearing completion The contingency time has been consumed To ensure that the final deliverables are achieved fhin budget, the project manager has asked the team to follow a rigorous process This Is causing some resistance among the team members.

What should the project manager do to address the growing resistance?

Options:

A.

Crash the project schedule and ask project team members to work overtime to meet the new timeline

B.

Motivate project team members by offering incentives to complete the project on time

C.

Describe to the team members how specific tools and techniques can be used to finish on time

D.

Convince team members to use a specific methodology to complete the project on time

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Questions 368

A project manager joins a startup and discovers that the chief technology officer (CTO) encourages the team to overlook some procedures in the interest of speed. What should the project manager do to ensure that all the procedures are followed in the future?

Options:

A.

Develop new procedures that are easy for the team to follow.

B.

Escalate the issue to the CEO and the board members.

C.

Instruct the team that the procedures should always be followed.

D.

Initiate a review of the procedures with the CTO and the team.

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Questions 369

According to the project contract the delivery date is approaching However one important material is still not on site The construction work will have to stop and wait for this special material, delaying the project.

What should the project manager do?

Options:

A.

Record it in the risk register

B.

Ask the client to help solve the problem

C.

Start procuring this material from another supplier.

D.

Engage the project team to look for alternatives to find a solution

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Questions 370

An organization in a regulated industry has decided to switch from a predictive to

an agile delivery approach. It has been decided that the ongoing projects will adopt Scrum,

and the project manager is still accountable for the project outcomes. During the fourth sprint

demo, the customer notices that a feature is not compliant with the regulations.

What should the project manager do?

Options:

A.

Have the team consult with the compliance officer to update the definition of done

(DoD) for the user stories in the past sprint.

B.

Have the product owner consult with the change control board (CCB) to have the

necessary compliance requirements implemented.

C.

Have the scrum master organize a weekly meeting with the compliance officer, the

product owner, and the project team.

D.

Have the product owner review the user stories in the product backlog with the

compliance officer on a regular basis to identify any gaps.

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Questions 371

During a sprint planning meeting, a stakeholder is told that their requirement is in progress and on track for the final product to be ready in the next two sprints. The stakeholder is very satisfied with the timeline and gives their full support to the agile team. After the meeting, the project sponsor calls the project manager about a large requirement they want the team to work on right away as it has significant

business value. What should the project manager do?

Options:

A.

Call the stakeholder to tell them that the final product schedule must be extended due to this last minute, urgent request.

B.

Perform an impact analysis and share the overall schedule impact before deciding on a new priority.

C.

Reject the new requirement from the sponsor as this is going to impact the delivery of the stakeholder's final product.

D.

Ask the product owner to prioritize the new request from the sponsor and ask the team to work on it immediately.

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Questions 372

An agile team is working on a project that will be launched in six countries. Each country has specific requirements in addition to the base offering. The estimates indicate it will take six months to develop the base offering and an additional month to finalize each country’s unique requirements. The expected revenue for the product is the same for each country.

Which release strategy should the project manager recommend?

Options:

A.

A risk-based strategy to maximize the perceived value of the product by launching it to the countries with the lowest technical complexity

B.

An iterative-based strategy to maximize value by releasing the product to each country as it is finalized and ready for release in that country

C.

A quality-based strategy to maximize post-market adoption by releasing the product to the countries with the lowest probability of reporting field issues

D.

A financial-based strategy to reduce the roll-out effort and costs by planning a single, bundled release to all countries at the same time

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Questions 373

During a project status update by the project management office (PMO), the CEO is concerned that the status of all projects suddenly changed from green to red, without warning. Upper management is used to reading traditional reports related to progress and cost, and they want to continue viewing this information.

How should the PMO implement a better way to report the project's health?

Options:

A.

Perform a root cause analysis (RCA) to find out why the status of projects is deteriorating so fast.

B.

Explore reporting the earned value (EV) key performance indicators (KPls) using agile progress as an input.

C.

Ask the project managers to report on their projects using a Kanban board format.

D.

Request the program managers to be more accurate when presenting status reports.

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Questions 374

A project needs to be outlined as a phased approach for multiple product lines with a review gate at the end of each phase. To ensure consistency for this hybrid delivery, what should the project manager do?

Options:

A.

Ask subject matter experts (SMEs) to provide a detailed plan for each phase.

B.

Commit to a detailed global plan from the initiation phase.

C.

Get agreement from stakeholders on high-level deliverables and requirements.

D.

Request the project management office (PMO) to review the initial plan

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Questions 375

A team is assembled for a new project that will be using a predictive approach through requirements gathering and an agile approach for development and testing Not everyone on the team has experience working in agile. The schedule has started slipping due to the unclear structure of the agile development approach.

What should the project manager have done to avoid this situation?

Options:

A.

Established daily standup meetings to track and report on team progress and escalated delays to stakeholders as they occurred

B.

Set up weekly status meetings to review team progress, prepared weekly status reports to track progress and regularly escalated delays

C.

Met with the team, allowed team members to make decisions about what to do and established performance goals

D.

Conducted routine meetings and identified team members who are under performing

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Questions 376

A highly skilled team resource received a job offer and is leaving the project soon What should the project manager do to maintain project performance while a new team member is being onboarded?

Options:

A.

Log a risk in the risk register and work with the new team member to mitigate it

B.

Motivate the new team member to perform.

C.

Share project documents with the new team member.

D.

Offer cross-training and mentoring to the new team member

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Questions 377

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