SAFe-Agilist SAFe 6 Agilist - Leading SAFe (SA) (6.0) Questions and Answers

SAFe emphasizes that effective DevOps implementation is key to enabling continuous value delivery. The workbook highlights that:

“DevOps helps ensure a constant flow of value by automating the Continuous Delivery Pipeline and enabling continuous integration and deployment… A Value Stream with DevOps capabilities implements automation and integration for consistent quality and faster delivery.”

This makes automation a cornerstone in enabling flow within a Value Stream.

Forming a strategic vision is one key to leading a successful change. A strategic vision is a clear and compelling statement that describes what the organization wants to achieve in the future. A strategic vision helps leaders communicate the purpose, direction, and benefits of the change to all stakeholders, inspire them to embrace the change, align their actions with the desired outcomes, and measure their progress and success. References: Lead by Example, Lead the Change, SAFe Implementation Roadmap

According to SAFe Principle #8, "Unlock the intrinsic motivation of knowledge workers," beyond purpose and mission, this principle emphasizes that:

“Management sets the mission with minimum constraints… Workers themselves are most qualified to make decisions about how to perform their work.”

This aligns with promoting autonomy, mastery, and purpose—autonomy being enabled by minimal constraints from management.

This is how SAFe recommends using a second operating system to deliver value. A second operating system is a way of organizing an enterprise that combines two complementary structures: a traditional hierarchy that provides stability, alignment, and efficiency; and a network of empowered teams that provides speed, agility, and creativity. A second operating system helps enterprises achieve organizational agility, which is one of the core competencies of business agility in SAFe. Organizing development around the flow of value means creating cross-functional Agile teams and ARTs that deliver value in a regular cadence. Maintaining the hierarchies means preserving the existing roles and functions that provide governance, compliance, and support. References: Organizational Agility, Dual Operating System

The SAFe Workbook outlines Lean-Agile Leadership as having three core dimensions:

Mindset and principles

Leading by example

Leading the change

Each dimension is explained with specific behaviors and leadership strategies.

In the workbook’s PI Planning agenda:

"After the draft plan review, the RTE facilitates a management review and problem-solving meeting with Business Owners, Product Management, and other stakeholders. Here, capacity and load adjustments, scope changes, and planning adjustments are agreed upon."

Source: Workbook, PI Planning Module, Page 4-70

Comprehensive and Detailed Explanation From Exact Extract:

In SAFe 6.0, the Business Agility Value Stream (BAVS) describes the steps that enterprises take to rapidly respond to new opportunities and deliver value. The steps are:

Sense Opportunity

Fund MVP

Organize Around Value

Connect to Customer

Deliver MVP

Pivot or Persevere

Deliver Value Continuously

(Source: Scaled Agile Framework – Business Agility Value Stream)

Deploy, verify, monitor, and respond are all activities of Continuous Deployment. Continuous Deployment is one of the elements of the Continuous Delivery Pipeline, which is a key enabler of Agile Product Delivery. Continuous Deployment means automatically releasing every update to a production environment or a staging environment that is identical to production. Continuous Deployment involves four activities: deploy (releasing the solution to the target environment); verify (ensuring that the solution meets the quality standards and acceptance criteria); monitor (collecting feedback and data on the solution performance and usage); and respond (taking actions to improve or fix the solution based on the feedback and data). References: Agile Product Delivery, Continuous Delivery Pipeline, Continuous Deployment

Autonomy is one of the requirements besides purpose and minimum possible constraints for unlocking the intrinsic motivation of knowledge workers. Autonomy is the ability of individuals and teams to self-organize, self-manage, and make decisions about their work without excessive interference or control from others. Autonomy fosters creativity, innovation, ownership, and engagement among knowledge workers. Autonomy is one of the aspects of the Lean-Agile mindset and one of the SAFe core values. References: Lean-Agile Mindset, SAFe Core Values, SAFe Principle #8

This is how SAFe describes Customer Centricity. Customer Centricity is one of the core competencies of business agility in SAFe. Customer Centricity means putting the customer at the center of everything the enterprise does, and understanding their needs, desires, and problems deeply. Customer Centricity also means adopting a mindset that focuses on observing and learning from customer behaviors that produce the best innovations, rather than relying on assumptions or opinions. Customer Centricity helps enterprises deliver solutions that delight their customers and achieve market differentiation. References: Customer Centricity

Decisions that deliver large and broad economic benefits are the type of decisions that should remain centralized even in a decentralized decision-making environment. Decentralized decision-making is a principle and practice that empowers individuals and teams to make decisions about their work without excessive interference or control from others. Decentralized decision-making fosters autonomy, agility, innovation, and ownership among knowledge workers. However, some decisions are better made centrally by those who have more authority, information, or expertise. These include decisions that affect the whole enterprise or portfolio, such as strategy, vision, budgeting, governance, compliance, etc. References: SAFe Lean-Agile Principles, SAFe Principle #9

The Agile Manifesto states:

“We have come to value: Customer collaboration over contract negotiation”

This is one of the four core value statements of the Agile Manifesto and is cited verbatim in the SAFe Workbook.

Source: Workbook, Page 2-13

The primary goal of SAFe is to achieve business agility. Business agility is the ability to compete and thrive in the digital age by quickly responding to market changes and emerging opportunities with innovative solutions. Business agility requires that everyone involved in delivering solutions—business and technology leaders, development, IT operations, legal, marketing, finance, support, compliance, security, and others—use Lean and Agile practices to continually deliver innovative, high-quality products and services faster than the competition. References: Thriving in the Digital Age, Business Agility

SAFe describes Continuous Deployment as:

“An aspect of the Continuous Delivery Pipeline that enables faster delivery of new functionality to customers.”

By automating the pipeline and decoupling deployment from release, enterprises can release value more frequently and responsively.

Cadence and synchronization are applied in events like PI Planning:

“PI Planning provides cadence-based alignment of multiple Agile Teams… Synchronization allows all stakeholders to align and collaborate.”

ROAM is an acronym for Resolved, Owned, Accepted, Mitigated. ROAM is a technique for categorizing and managing PI risks during the final plan review in the PI planning event. PI risks are potential events or conditions that may have a negative impact on the PI objectives or outcomes. ROAM helps teams address their PI risks by assigning them to one of four states: Resolved (the risk has been eliminated or is no longer relevant); Owned (the risk has been assigned to a person or a team who is responsible for managing it); Accepted (the risk has been acknowledged and its impact has been factored into the plan); Mitigated (the risk has been reduced or its likelihood has been lowered). References: PI Planning, Final Plan Review

SAFe’s core mission is to support enterprises in achieving Business Agility.

“Business Agility is the ability to compete and thrive in the digital age… requires the entire organization to deliver innovative business solutions faster than the competition.”

Source: 01 Workbook SA (6.0).pdf, Page 1-21

Reducing delays is the focus of Lean thinking. Lean thinking is a philosophy and a set of principles and practices that aim to eliminate waste and optimize value delivery. Waste is anything that does not directly contribute to customer value or that causes delays in delivering value. Delays are the primary cause of waste, as they increase inventory, risk, variability, overhead, and dissatisfaction. Reducing delays means minimizing the time between customer need and value delivery, which improves quality, efficiency, and customer satisfaction. References: Thriving in the Digital Age, SAFe Principle #2

SAFe follows Kotter's 8-step change model. The workbook notes:

"Culture change comes last, not first. It is the outcome, not the precondition, of a successful transformation. Culture changes only after you have successfully demonstrated that the new way is superior to the old."

This confirms that culture change follows behavioral change.

Source: SAFe Workbook, Section on Leading Change

The reason why business owners assign business value to team PI objectives is to empower teams to make decisions around work. Business value is a relative measure of the importance of a work item or an outcome to the business. Team PI objectives are SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals that reflect the value that each team intends to deliver in a PI. Business owners assign business value points to each team PI objective based on their alignment with the program vision and objectives. This helps teams prioritize their work, balance their capacity, negotiate dependencies, and make trade-offs based on value delivery. References: PI Planning, Business Owners

In the Design Thinking section, the workbook specifies:

“Use empathy maps to identify with Customers… This helps teams develop deep shared understanding and empathy for the Customer.”

This tool is essential in capturing user perspectives, making it a key Design Thinking practice.

Source: 01 Workbook SA (6.0).pdf, Pages 4-7 to 4-9

The SAFe workbook defines "Leading by Example" as a foundational behavior of Lean-Agile leaders. They do this through:

Insatiable learning

Authenticity

Emotional competence

Courage

Growing others

Decentralized decision-making

The workbook explicitly states:

“Leaders model desired professional and ethical behaviors… and apply SAFe's Lean-Agile Mindset, values, principles, and practices.”

The four SAFe Core Values listed in the workbook are:

Alignment

Transparency

Respect for People

Relentless Improvement

“Transparency: Create a trust-based environment, communicate directly, turn mistakes into learning moments.”

“Relentless Improvement: Build a problem-solving culture, reflect and adapt frequently.”

Trust is developed by:

“Delivering value consistently and predictably… Predictability builds confidence between teams and stakeholders.”

This is reinforced during PI Planning and Iteration Reviews.

Features are found on an ART planning board. An ART planning board is a tool that helps teams visualize and manage the work items for an Agile Release Train (ART). An ART is a long-lived team of Agile teams that delivers value in a regular cadence. Features are high-level descriptions of system behaviors that provide business value to a stakeholder. Features are derived from epics and decomposed into user stories or enablers. Features are prioritized by business value using Weighted Shortest Job First (WSJF) and planned for Program Increments (PIs) by the ART teams. References: Organizing Around Value with ARTs, ART Planning Board

The Lean-Agile Center of Excellence (LACE) plays a key role in enabling transformation and follows the SAFe Implementation Roadmap.

“LACE uses the SAFe Implementation Roadmap to guide the transformation… The roadmap outlines a step-by-step strategy from reaching the tipping point to sustaining and accelerating SAFe.”