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Salesforce-Certified-Administrator Salesforce Certified Administrator (SU24) Questions and Answers

Questions 4

Cloud Kicks wants to allow customers to create their own cases while visiting its public

homepage.

What should the administrator recommend?

Options:

A.

SMS Response

B.

Web-to-Case

C.

Email-to-Case

D.

Omni-Channel

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Questions 5

Ursa Major Solar uses Opportunity to track sales of solar energy products. The company has two

separate sales teams that focus on different energy markets. The Services team also wants to use

Opportunity to track installation. All three teams will need to use different fields and stages.

How Should the administrator configure this requirement?

Options:

A.

Create three sales processes. Create three record types and one page layout.

B.

Create one sales process. Create three record types and three page layouts.

C.

Create three sales processes. Create three record types and three page layouts.

D.

Create one sales process. Create one record type and three page layouts.

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Questions 6

The Administrator at Universal Container wants to add branding to salesforce.

Which two considerations should the administrator keep in mind?

Choose 2 Answers

Options:

A.

Only one theme can be active at a time, and a theme applies to the entire org.

B.

Themes apply to salesforce classic and to the salesforce mobile app.

C.

Up to 150 custom themes can be created, modified, or cloned from the built-in themes.

D.

Chatter external users see the built-in Lightning theme only.

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Questions 7

What are two considerations an administrator should keep in mind when working with Salesforce objects?

Choose 2 answers

Options:

A.

Custom and standard objects have standard fields.

B.

Standard objects are included with Salesforce.

C.

A new standard object can be created.

D.

Only standard objects support master-detail relationships.

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Questions 8

Sales Users at Cloud Kicks are requesting that the data in the industry field on the Account object

displays on the Opportunity page layout.

Which type of the field should an administrator create to accomplish this?

Options:

A.

Custom Account Field

B.

Standard Account Field.

C.

Cross Object Formula Field

D.

Master detail relationship Field

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Questions 9

AW Computing would like to improve its Case Lightning record page by including:

• A filtered component to display a message in bold font when a case is saved as acriticalrecord

type.

• A quick way to update the account status from the case layout.

Which two components should an administrator use to satisfy these requests?

Choose 2 Answers

Options:

A.

Related List

B.

Related Record

C.

Record details

D.

Rich text

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Questions 10

The administrator at universal containers has a screen flow that helps users create new leads.

When lead source is “Search Engine”, the administrator needs to require the user to choose a specific

a search engine from a picklist. If lead source is not “Search Engine”, this picklist should be hidden.

How should the administrator complete this requirement?

Options:

A.

Assign a decision element to direct the user to a second screen to hold specific search engine only

when a lead source is “Search Engine”.

B.

Use an assignment element, one for when lead source is “Search Engine” and one for everything

else.

C.

Create a picklist for specific search engine, and set conditional visibility so that is only shown

when lead source is “Search Engine”.

D.

Configure a picklist for specific search engine, and use a validation rule to conditionally show only

when lead source is “Search Engine”

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Questions 11

The administrator at Ursa Major Solar has been asked to change the work Item and Project Custom

Object Relationship from a master detail to a Lookup.

Which Scenario Could prevent the administrator from fulfilling this requirement?

Options:

A.

A junction object is required to support the lookup.

B.

The lookup field in all the records contains a value.

C.

The Look-Up field is required for Saving Records.

D.

Roll-Up summary field sexist on the master object.

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Questions 12

Ursa Major Solar uses two different page layouts for Account records. One page layout reflects the

fields related to customer accounts and another page layout includes fields for partner accounts. The

administrator has assigned the customer account page layout to sales and support users and the partner

account layout to the partner management team.

What should the administrator configure to meet this requirement?

Options:

A.

Use a public group and a criteria-based sharing rule to share customer accounts with the partner

team.

B.

Add members of the partner management team to the default Account team for the customer

accounts.

C.

Grant create, read, edit and delete access to customer accounts on the partner team profile.

D.

Create one record type for customer accounts and one record type for partner accounts.

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Questions 13

An administrator has assigned a permission set group with the two-factor authentication for

User Interface Logins permissions and the two-factor authentication for API Logins permission to a group of users.

Which two prompts will happen when one of the users attempts to log in to Data Loader?

Choose 2 answers

Options:

A.

Users need to connect an authenticator app to their Salesforce account.

B.

Users need to get a security token from a trusted network using Reset My Security Token.

C.

Users need to download and install an authenticator app on their mobile device.

D.

Users need to enter a verification code from email or SMS, whichever has higher priority.

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Questions 14

Northern Trail Outfitters has requested that when the Referral Date field is updated on the

custom object Referral Source, the parent object Referral also needs to be updated.

Which automation solution should an administrator use to meet this request?

Options:

A.

Lightning Web Component

B.

Approval Process

C.

Workflow Field Update

D.

Process Builder

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Questions 15

The administrator at cloud kicks has been ask to change the company’s Shoe style field to

prevent users from selecting more than one style on a record.

Which two steps should an administrator do to accomplish this?

Choose 2 answers

Options:

A.

Reactivate the appropriate Shoe Style values after the field type changes.

B.

Select the “Choose only one value “checkbox on the pick list field.

C.

Back-up the Shoe Style values in existing records.

D.

Change the field type from a multi-select picklist field to a picklist field.

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Questions 16

Dreamhouse Realty agents are double-booking open house event nights. The evet manager

wants to event submission process to help agents fill in event details and request dates.

How should an administrator accomplish the request?

Options:

A.

Create a workflow role to update the Event Date Field.

B.

Create an approval process on the Campaign object.

C.

Create a sharing rule so that other agents can view events.

D.

Create a campaign for agents to request event dates.

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Questions 17

Sales managers would like to know what could be implemented to surface important values

based on the stage of the opportunity.

Which tool should an administrator use to meet the requirement?

Options:

A.

Dynamic forms

B.

Path key fields

C.

Opportunity processes

D.

Workflow rules

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Questions 18

Cloud kicks want to give credit to Opportunity team members based on the level of effort

contributed by each person toward each deal.

What feature should the administrator use to meet this requirement?

Options:

A.

Stages

B.

Splits

C.

Queues

D.

List Views

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Questions 19

Sales reps at Northern Trail Outfitters have asked for a way to change the Probability field value

of their Opportunities.

What should an administrator suggest to meet this request?

Options:

A.

Define a new Stage picklist value.

B.

Create a custom field on Opportunity.

C.

Configure Forecasting support.

D.

Make the field editable on page layouts

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Questions 20

An administrator supporting a global team of salesforce users has been asked to configure company

settings.

Choose 2 options

Options:

A.

Currency Locale

B.

Default Language

C.

Password Policy

D.

Login Hours

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Questions 21

Which two objects are customizable the Stage Setup Flow?

Choose 2 answers

Options:

A.

Leads

B.

Campaigns

C.

Opportunities

D.

Campaign Members

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Questions 22

AW Computing has added a new custom text field called Market Segment on the Lead object. When a Lead is converted, the new field is not getting copied to the Account record.

What should the administrator do to ensure the Market Segment field from a Lead is copied to the converted Account record in routine?

Options:

A.

Ensure the Market Segment field on the Lead is mapped to right field on Account.

B.

Ensure Account has a field that has the exact same name as the new Lead field.

C.

Write a Validation Rule to ensure the Account has a value in that field.

D.

Write a record-triggered flow to copy the custom field from Lead to Account.

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Questions 23

Cloud Kicks executives have noticed the opportunity Expected revenue Field displays

incorrect values.

How Should the administrator correct this?

Options:

A.

Update the expected revenue associated with the stage.

B.

Adjust the forecast category associated with the stage.

C.

Modify the closed won value associated with the stage.

D.

Change the probability associated with the stage.

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Questions 24

A user at Cloud Kicks is having issues logging in to Salesforce. The user asks the administrator

to reset their password.

Which two options should the administrator consider when resetting the user’s password?

Choose 2 answers

Options:

A.

Resetting the password will change the user’s password policy.

B.

Single sign-on users can reset their own passwords using the forgot password link.

C.

Resetting a locked-out user’s password automatically unlocks the user’s account.

D.

After resetting a password, the user may be required to activate their device to successfully log

in to Salesforce.

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Questions 25

An administrator has reviewed an upcoming critical update.

How should the administrator proceed with activation of the critical update?

Options:

A.

Activate the critical update in a sandbox.

B.

Allow the critical update to auto-activate.

C.

Activate the critical update in production.

D.

Allow the critical update to auto-activate in a sandbox.

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Questions 26

An administrator at Cloud Kicks is building a flow that needs to search for records that meet

certain conditions and store values from those records in variable for use later in the flow.

What flow element should the administrator add?

Options:

A.

Assignment

B.

Get Records

C.

Create Records

D.

Update Records

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Questions 27

Cloud kicks has the organization-wide sharing default set to private on the shoe object. The

sales manager should be able to view a report containing shoe records for all of the sales reps on their

team.

Which 3 items should the administrator configure to provide appropriate access to the report?

Choose 3 answers

Options:

A.

Custom report type.

B.

Folder access

C.

Report subscription

D.

Field level security

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Questions 28

At Universal Containers, there is a custom field on the Lead named Product Category. Management wants this information to be part of the Opportunity upon lead conversion.

What action should the administrator take to satisfy the request?

Options:

A.

Map the lead custom field to the product's product category field.

B.

Create a workflow to update Opportunity fields based on the lead.

C.

Create a custom field on the Opportunity and map the two fields.

D.

Configure the product categories picklist field on the product.

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Questions 29

Customer service accesses articles with the Knowledge Lightning component on the Service Cloud Console. Billing department users would like similar functionality on the case record without using the console.

How should the administrator configure this request?

Options:

A.

Add the knowledge component to the page layout.

B.

Add the Knowledge component list to the page layout.

C.

Add the Knowledge related list to the page layout.

D.

Add the knowledge related list to the record page

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Questions 30

Universal container has a contact Lightning record Page with a component that shows

LinkedIn data. The sales team would like to only show this component to sales users when they are on

their mobile phones.

Choose 2 Answers.

Options:

A.

Filter the component visibility with User > Profile > name = sales User.

B.

Filter the component visibility with Form Factor = phone

C.

Filter the component visibility with view = Mobile/Tablet.

D.

Filter the component visibility with User > Role > Name = Sales User.

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Questions 31

Users at Dreamhouse Reality are only allowed to see opportunities they own. Leadership wants

an enterprise- wide dashboard of all open opportunities in the pipeline so that users can see how the

company is performing at any point in time.

How should an administrator create the dashboard without changing any sharing setting?

Options:

A.

Update the dashboard to folder settings to manager for the sales reps role.

B.

Add a filter to the dashboard to filter the opportunities by owner role.

C.

Build individual dashboards for profiles that need to see the enterprise results.

D.

Create a dashboard with the running User set as someone who can see all Opportunities

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Questions 32

Universal Containers has two sales teams, Sales team A and Sales team B. Each team has their own

role in the role hierarchy. Both roles are subordinates of the same Manager role.

How Should the administrator share records owned by sales team A with Sales team B?

Options:

A.

Hierarchical sharing

B.

Use Manual sharing

C.

Criteria based sharing

D.

Owner based sharing

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Questions 33

The sales team at Ursa Major Solar has asked the administrator to automate an outbound

message.

What should the administrator utilize to satisfy the request?

Options:

A.

Process builder

B.

Task assignment

C.

Workflow rule

D.

Flow builder

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Questions 34

Once an opportunity reaches the negotiation stage at cloud kicks, The Amount fields becomes

required for sales users. Sales managers need to be able to move opportunities inti this stage without

knowing the amount.

How should the administrator require this field during the negotiation stage for sales users but allow

their managers to make changes?

Options:

A.

Make the field required for all users.

B.

Create to formula field to fill in the field for managers.

C.

Assign the administrator profile to the managers.

D.

Configure a validation rule to meet the criteria.

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Questions 35

Sales managers would like to know what could be implemented to surface important values based on the stage of the opportunity.

Which tool should an administrator use to meet this requirement?

Options:

A.

Opportunity Processes

B.

Dynamic Forms

C.

Path Key fields

D.

Workflow Rules

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Questions 36

An administrator at AW Computing has been asked to help the Support team with report folders. They want a folder called Support Reports and two folders underneath called Helpdesk and R&D. The Support organization uses public groups for Support Agents, R&D, and Managers. Support agents should be able to run Helpdesk reports, but should not be able to view R&D reports. Support managers should be able to view and edit all reports.

Which two ways should these folders be shared?

Choose 2 answers

Options:

A.

Share the R&D folder with Support Managers with Edit Access.

B.

Share the Helpdesk folder with Support Agents with View access.

C.

Share the Support Reports folder with Support Managers with Edit Access.

D.

hare the Support Reports folder with Support Agents with View Access.

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Questions 37

Northern Trail Outfitters (NTO) has deployed my domain. The Chief Marketing Officer wants to make sure that all of the Salesforce users log in using the branded login URL. There needs to be a grace period for the user's bookmarks to be updated.

How should the administrator configure the policies in my domain settings?

Options:

A.

Set the login policy to require login from https://nto.my.salesforce.com

B.

Set the Redirect policy to Do Not redirect.

C.

Set the redirect policy to Redirect with a warning to the same page within the domain.

D.

Set the login policy to prevent login from https://login.salesforce.com

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Questions 38

An administrator at Cloud Kicks needs to export a file of closed won opportunities from the last 90

days. The file should include the Opportunity Name, ID, Close Date, and Amount.

How should the administrator export this file?

Options:

A.

Data Export Wizard.

B.

Data Import Wizard.

C.

Data Export Wizard.

D.

Data Loader.

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Questions 39

An administrator is planning to use Data Loader to mass import new records to a custom object from a new API.

What will the administrator need to do to use the Data Loader?

Options:

A.

Add a permission set that allows them to import data.

B.

Append their security token at the end of their password to login.

C.

Use the Data Import Tool to mass import custom object records.

D.

Reset their password and their security token.

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Questions 40

What should an administrator use as an identifier when importing and updating records from a separate system?

Options:

A.

Rich Text field

B.

Record ID

C.

Auto-Number field

D.

External ID

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Questions 41

Northern Trail Outfitters uses a custom object Invoice to collect customer payment

information from an external billing system. The Billing System field needs to be filled on every

Invoice record.

How should an administrator ensure this requirement?

Options:

A.

Make the field universally required.

B.

Create a Process Builder to set the field.

C.

Define an approval process for the child.

D.

Require the field on the record type.

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Questions 42

Users at Universal Containers would like to visually see the sales stages on an Opportunity

page. The administrator is configuring path for Opportunities.

Which is an important consideration for path configuration?

Options:

A.

Kanban views for Path must be configured manually.

B.

The Owner field can be edited in the key fields Panel.

C.

Celebrations are unable to be added to a path.

D.

Path can include guidance and key fields for each stage.

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Questions 43

Ursa Major Solar provides a 1-year warranty on all of the panels it installs. Installation details, along with the warranty information, a captured on a custom object called Installation. The installation record is created by the installer from the mobile app. Customers son receive a longer warranty as a way of increasing customer satisfaction when an installation gets delayed or has issues.

How should the administrator configure Salesforce to capture the expiration date of the warranty?

Options:

A.

Use a formula as the default value of the warranty Expiration Date field.

B.

Create a formula field to display l year from the warranty purchased.

C.

Add a validation rule to ensure the Expiration Date field is populated.

D.

Include the warranty Expiration Date field on the mobile page layout.

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Questions 44

The support manager at Cloud Kicks wants to respond to customers as quickly as possible. They

have requested that the response include the top five troubleshooting tips that could help solve the

customer’s issue.

What should the administrator suggest to meet these requirement?

Options:

A.

Auto-Response Rules

B.

Email Alerts

C.

Knowledge Articles

D.

Assignment Rules

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Questions 45

Which three items are available in the mobile navigation menu?

Choose 3 answers

Options:

A.

Lightning App Pages

B.

Lightning Home Page

C.

Chatter

D.

Utility Bar

E.

Dashboards

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Questions 46

Ursa Major Solar has its business hours set from 9:00 AM to 5:00 PM for the reps that are on

pacific time. The reps on Eastern Time need business hours set to start 3 hours earlier to cover for support.

How should an administrator solve for this issue?

Options:

A.

Set temporary business hours for each time zone.

B.

Adjust the currant business hours to accommodate the Eastern Time Zone.

C.

Create one set of business hours per time zone.

D.

Allow the reps to set business hours manually.

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Questions 47

The administrator at Cloud Kicks writes an assignment rule to send all cases created via email or the web to the Automated Cases Queue Any manually created cases should be owned by the agent creating them, however, the manually created cases now show the administrator as the owner.

What will the administrator find when troubleshooting this issue?

Options:

A.

An escalation rule is changing the case owner on case creation

B.

The Assignment Rule checkbox is selected by default.

C.

Another assignment rule is giving ownership to the administrator

D.

The Owner field is missing on the webform and email template.

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Questions 48

Which two solutions could an administrator find on the AppExchange to enhance their

organization?

Choose 2 answers

Options:

A.

Communities

B.

Consultants

C.

Components

D.

Customers

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Questions 49

Cloud Kicks (CK) captures whether an opportunity should be reviewed by someone in product engineering with a checkbox field called Needs Review. CK also has a picklist field on the opportunity for Product Type. When a sales rep saves an opportunity, they need to select the Product Type or check the Needs Review box.

What should an administrator use to accomplish this?

Options:

A.

Before Save flow

B.

Validation rule

C.

Workflow rule

D.

Required fields

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Questions 50

Cloud Kicks (CK) is partnering with a used shoe store and second-hand bicycle emporium. CK

has an automated business process it wants to run once a week to count the number of open cases related to an account.

How should the administrator recommend automating this business process?

Options:

A.

Create a workflow rule with an outbound message.

B.

Set up a scheduled process in Process Builder.

C.

Configure a scheduled flow in flow Builder.

D.

Use a process to update the account when it is edited

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Questions 51

Cloud Kicks generates leads for its different product categories (shoes, apparel, and accessories) through many different sources. While some lead sources are used for all three categories, other lead sources are specific to a single category. The VP of marketing requests that only the proper lead sources be displayed based on the product category chosen.

How should the administrator configure Salesforce to meet this requirement?

Options:

A.

Create a page layout for each category and filter the Lead Source field based on category.

B.

Create a dependency between the Product Category field and Lead Source field.

C.

Create business processes and record types for each of the three product categories.

D.

Create a single business process, then create record types for each product category.

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Questions 52

administrator at Northern Trail Outfitters is unable to add a new user in Salesforce.

What could cause this issue?

Options:

A.

The username is already in use another organization.

B.

The username is restricted to a domain specific to my domain.

C.

The email address used for the username has a contact record.

D.

The email used for the username is not a corporate email address.

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Questions 53

Cloud Kicks has a Customer success agent going on leave and needs to change ownership on multiple

cases.

Which two users are able to fulfill this request?

Choose 2 answers

Options:

A.

A user with Read Permission on account.

B.

A user with manager role above the agent.

C.

A user with the System Administrator profile.

D.

A user with the Manage Cases Permission

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Questions 54

DreamHouse reality has an approval process. A manager attempts to approve the record but

receives an error.

What should an administrator review to troubleshoot this request?

Options:

A.

Add a delegated approver for the next approver in the process.

B.

Update the field level security to view on fields that are updated in the process.

C.

Check if the user in the next approver is inactive or missing

D.

Review the page layout to ensure, the fields updated in the process are visible

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Questions 55

A new Sales Rep at Ursa Major has a qualified lead that is ready for conversation.

When using the Lead Conversion process, which two records can be Created?

Choose 2 answers

Options:

A.

Account

B.

Campaign

C.

Case

D.

Contact

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Questions 56

Aw computing wants to prevent user from updating the Account Annual Revenue field to be

a negative value or an amount more than $100 billion.

How should an administrator accomplish this request?

Options:

A.

Create a validation rule that displays an error if Account revenue is below 0 or greater than 100

billion.

B.

Build a scheduled report displaying Account with Account revenue that is negative or greater

than 100 billion.

C.

Make the Account Revenue field required on the page layout.

D.

Enable the Account Revenue limits in setup, with 0 as minimum and 100 billion as maximum

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Questions 57

An administrator created a record trigger flow to update contacts.

How should the administrator reference the values of the active record the flow is running on?

Options:

A.

Use the {!Contact.Id} global variable.

B.

Use the {!Account.Id} record variable.

C.

Use the $Record global variable.

D.

Use the Get Records element to find the Id.

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Questions 58

An administrator has been asked to update a flow that was created as part of a recent update. When

the administrator opens the flow for editing, the Flow toolbox offers only four elements: Assignment,

Decision, Get Records, and Loop.

What would cause this?

Options:

A.

The flow is a screen flow.

B.

The version of the flow is inactive.

C.

The flow is a before save flow.

D.

The version of the flow is activated.

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Questions 59

The business development team at Cloud Kicks thinks the account creation process has too many

fields to fill out and the page feels cluttered. They have requested the administrator to simplify the

process.

Which automation tool should an administrator use?

Options:

A.

Approval process

B.

Workflow rule

C.

Flow builder

D.

Validation rule

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Questions 60

Universal Containers introduced a new product and wants to track all associated cases that get logged. They are looking for an automated solution that would give the product's two lead engineers read/write access to all new cases that reference the new product.

What should an administrator do to satisfy this requirement?

Options:

A.

Create a queue and a criteria-based sharing rule.

B.

Create a predefined case team and an assignment rule.

C.

Create a user-based sharing rule and an ad-hoc case team.

D.

Create an auto-response rule and a public group.

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Questions 61

The Call centre manager in Ursa Major Solar wants to provide agents with a case dashboard

that can be drilled down by case origin, status and owner.

What should an Administrator add to the dashboard to fulfil the request?

Options:

A.

Dashboard Filter

B.

Bucket column

C.

Dashboard component

D.

Combination Chart

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Questions 62

An administrator wants to create a form in Salesforce for users to fill out when they lose a client.

Which automation tool supports creating a wizard to accomplish this goal?

Options:

A.

Process Builder

B.

Approval Process

C.

Outbound Message

D.

Flow Builder

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Questions 63

Which item is available in a Lightning App where visibility is limited to the Salesforce Mobile

App?

Options:

A.

Today

B.

Favorites

C.

Utility Bar.

D.

Home Page.

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Questions 64

What are three Setting an administrator should configure to make it easy for approvers to

respond to approval requests?

Choose 3 Answers.

Options:

A.

Update the organizations chatter setting to allow approvals.

B.

Enable the organizations Email approval response setting.

C.

Specify initial submission actions within the approval process.

D.

Add the Items to approve component to the approvers home page.

E.

Create a flow to automatically approve all records.

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Questions 65

An administrator at Cloud Kicks wants to deactivate a User who has left the company.

What are two reasons that would prevent a user from being deactivated?

Choose 2 answers

Options:

A.

The use is part of a territory hierarchy.

B.

The User is in a Custom hierarchy field.

C.

The User is assigned in workflow email alert.

D.

The User is the highest role in the role hierarchy

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Questions 66

Sales and Customer Care at Ursa Major Solar need to see different fields on the Case related list

from the Account record. Sales users want to see Case created date and status while Customer Care

would like to see owner, status, and contact.

What should the administrator use to achieve this?

Options:

A.

Related Lookup Filters

B.

Compact Layout Editor

C.

Page Layout editor

D.

Search Layout Editor

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Questions 67

Cloud Kicks need to be able to show different picklist values for sales and marketing users.

Which two options will meet this requirement?

Choose 2 answers

Options:

A.

One page layout, two record types, one picklist

B.

Two page layouts, one record type, two picklists

C.

Two permission sets, one record type, one picklist

D.

One record type, two profiles, one picklist

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Questions 68

Sales reps at Ursa Major Solar are having difficulty managing deals. The leadership team has asked administrator to help sales reps prioritize and close more deals.

the administrator configure to help with these issues?

Options:

A.

Einstein Activity Capture

B.

Einstein Opportunity Scoring

C.

Einstein Search Personalization Einstein Lead Scoring

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Questions 69

An administrator at Ursa Major Solar just learned about the AppExchange and how helpful it can be to the company’s business.

Which two actions can be accomplished via the AppExchange?

‘Choose 2 answers

Options:

A.

Find certified developers and consultants.

B.

Download the Dataloader data tool.

C.

Install industry-specific solution templates.

D.

Download standard Lightning components.

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Questions 70

The marketing team wants a new picklist value added to the Campaign Member Status field for

the upsell promotional campaign.

Which two solutions should the administrator use to modify the picklist field values?

Choose 2 answers

Options:

A.

Add the Campaign Member Statuses related list to the Page Layout.

B.

Edit the picklist values for the Campaign Status in object Manager.

C.

Mass modify the Campaign Member Statuses related list.

D.

Modify the picklist value on the Campaign Member Statuses related list

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Questions 71

Cloud Kicks has a custom object named shoe. The administrator has been asked to ensure that when

a relationship is created between Account and shoe to prevent orphaned shoe records.

What should the administrator do to complete this requirement?

Options:

A.

Create an indirect lookup

B.

Create an encrypted lookup

C.

Create a hierarchical lookup

D.

Create a master-detail lookup.

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Questions 72

Marketing users at Cloud Kicks should be able to view and edit converted leads. The administrator has assigned them permission set with the View and edit Converted Leads permission.

Which two ways can the marketing users now access converted leads for editing?

Choose 2 answers

Options:

A.

Find them in the global search result.

B.

Search the Recent Records component on the homepage.

C.

Utilize a list view where lead status equals Qualified.

D.

Use the Data Import Wizard,

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Exam Name: Salesforce Certified Administrator (SU24)
Last Update: Dec 2, 2024
Questions: 247

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