TM3 ISTQB Certified Tester Advanced Level - Test Management v3.0 Questions and Answers
You are a test manager in charge of integration, system, and acceptance testing for a bank. You are working on a project to upgrade an existing ATM to allow customers to obtain cash advances from supported credit cards. The system should allow cash advances from €20 to €500 (both inclusive) for all supported credit cards. The supported credit cards are American Express, VISA, Eurocard, and Mastercard. The system should be easy to use for all users, including new users.
In the master test plan, the following items are listed in the section named "items and/or features to be tested":
I. All supported credit cards
II. Language localisation
III. Valid and invalid advances
IV. Usability
Assume that the project has now been completed, and the ATM system has been in use for just over two months. You are planning a retrospective meeting for the testing work performed.
Which of the following areas is most likely to be considered in this retrospective?
You have been contracted to manage the user acceptance testing of a new reservation system for a travel agency. The reservation system is being developed by a third party. Detailed specifications are available, and an estimate of the total development effort exists. The system will be delivered in four agreed increments.
Which of the following estimation techniques would be most appropriate to use in this context?
You are the only tester in an Agile team. The test policy states that only defects that need to be solved outside the team are documented. You are receiving complaints from developers from other teams that they do not receive sufficient defect information to be able to efficiently and effectively solve the defects. You have used the ISO 29119 standard to identify which attributes could be added to the current defect report template.
Which two of the following options would be best to add to the current defect report template to solve the current issue?
In multi-team environments with hybrid software development approaches, there are various challenges in the context of defect management, such as:
i. Alignment of defect attributes to be used
ii. Prioritisation of defects
iii. Alignment of the approach for defect fixes
Solutions to the above-mentioned challenges include:
You are a tester working in an Agile team in the finance domain. The team consists of 6 members, and you are the only tester. The team is responsible for the development and maintenance of a mobile front-end application. The application is considered to be critical with respect to customer impact and market branding.
You have been asked to identify which test management activity needs to be performed within the team to enhance test maturity and achieve a higher level of product quality.
Which test management activity would you recommend the team should adopt?
Assume you are a test manager of a project that develops software in the medical domain. You are responsible for analysing the organisational test strategy and the project context to choose the appropriate test approach.
You consider the following factors:
Detailed requirements of high quality are available
Parts of the software to be developed are expected to be safety critical
Internal audits and an external audit by a government agency are expected to take place, as such traceability and evidence are important elements for the test approach
A release date has been defined, and a marketing campaign has already been scheduled
The project works according to the sequential V-model lifecycle
The independent test team has a lot of domain knowledge but has also been trained and has experience in using test design techniques
Which of the following test approaches would be most appropriate for this project?
You are a process improver and have decided to use the data from the defect management system to identify and drive improvement actions… Which of the following options could have been identified as missing from the defect reports to be used for process improvement?
You are a test consultant involved in setting up and implementing retrospectives in an organisation that is developing software based on an Agile lifecycle. The Agile teams are experiencing problems on product quality, so the retrospectives will be specifically focused on the testing practices and processes.
Which of the following is an example of a good practice for a test retrospective?
For which type of testing would a test manager be involved with establishing benchmarks?
Test control uses the information from test monitoring to provide guidance and take corrective action when required.
Which of the following is not a possible test control action?
Which of the following is not a key decision when defining a project test strategy?
Factors that are important to take into account when performing test estimation include:
i. The quality of the test basis
ii. The availability of test automation
iii. The amount of rework required
iv. The distribution of testing across several locations
The various factors can be grouped by characteristic. Examples of characteristics include:
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