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37820X Avaya Midsize Solution Design Exam Questions and Answers

Questions 4

With the Basic level of account In Avaya Spaces, which statement about what users can do is true?

Options:

A.

They can have direct online video calling but no video conferences.

B.

They can host online video conferences with a maximum of 5 participants.

C.

They can host online video conferences with a maximum of 15 participants.

D.

They can host online voice conferences with a maximum of 15 participants.

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Questions 5

You are helping a customer learn about Avaya Contact Center Select (ACCS). They want to know about server requirements for an ACCS with Business Continuity.

Which two statements describe the server configurations for IP Office and ACC with Business Continuity?

Options:

A.

If the ACCS is using a hardware appliance the IP Office can be virtualized.

B.

IP Office and ACCS can be virtualized only using the same VMware host server.

C.

If the ACCS is using a hardware appliance the IP Office must be using a hardware appliance.

D.

IP Office and ACCS can be virtualized only using separate VMware host servers.

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Questions 6

With Avaya Equinox® Meetings online is the maximum number of participants for a Preferred VMR?

Options:

A.

50 participants

B.

25 participants

C.

100 participants

D.

500 participants

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Questions 7

You have completed your design for a customer who needs two analog lines for fax, reusing 50 digital telephones from their old system, 425 IP telephones (200 from their old system and 225 new), and 50 new SIP mobile users.

Based on this configuration of endpoints and users, which ports are required?

Options:

A.

Two analog ports and 50 digital ports In a IP Office 500 V2 gateway and an IP Office server, 225 customer provided PoE ports In a Layer 2 switch

B.

Two analog ports and 50 digital ports in a IP Office 500 V2, 475 customer provided PoE ports In a Layer 2 switch

C.

Two analog ports and 50 digital ports In a IP Office 500 V2 gateway and an IP Office server, 425 customer provided PoE ports in a Layer 2 switch

D.

Four analog ports and 50 digital ports In a IP Office 500 V2, 425 customer provided PoE ports In a Layer 2 switch

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Questions 8

For an Avaya Spaces Basic level account, which statement Is true about the email address for Basic users?

Options:

A.

Any email address will work for Basic level users.

B.

The email domain name must match the company domain name.

C.

An email address is not required for Basic level users.

D.

The email address for Basic level users does not need to be unique.

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Questions 9

A customer is considering replacing their Digital Enhanced Cordless Telecommunications (DECT) network with WIFI. They ask you which type of network is better.

Which benefit would you tell them?

Options:

A.

WIFI has less up-front costs with BYOD; since there are no endpoints to purchase.

B.

WiFi provides voice and data access for users.

C.

DECT Is voice only and the chance of hacking Is minimal,

D.

DECT supports longer distances than Wi-Fi.

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Questions 10

Refer to the Scenario: IT-FAC.

37820X Question 10

To keep the WIFI separate from the mobility offer, you have decided to address the mobility functionality by providing ten 3700 series Digital Enhanced Cordless Telecommunications (DECT) telephones for the staff working around the amusement center and one-X® Mobile Preferred for the six executives.

Based on the above information, what Is the impact of using DECT telephones and one-X® Mobile Preferred on the user licensing?

Options:

A.

16 additional Mobile user licenses

B.

16 additional Office user licenses

C.

Six additional Power user licenses

D.

No additional user licenses

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Questions 11

For your customer, you have decided to configure an IP Office™ Server Edition.

Using Just the primary server, which types of internal collaboration are available for the power users?

Options:

A.

Audio collaboration plus point-to-point video calls and web collaboration that requires web collaboration licenses and video licenses

B.

Audio collaboration plus point-to-point video calls and web collaboration that requires web collaboration licenses

C.

Audio collaboration plus multipoint video calls and web collaboration that requires web collaboration licenses

D.

Audio collaboration plus multipoint video calls and web collaboration that requires web collaboration licenses and video licenses

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Questions 12

In an IP Office environment, which two can be run on the Vantage device? (Choose two.)

Options:

A.

Vantage Connect Client

B.

Avaya IX™ Workplace Client

C.

Avaya Equinox® Attendant

D.

IP Office Web Client

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Questions 13

Refer to the exhibit.

37820X Question 13

You have just finished your discovery conversation with a multi-location, midsize customer.

What would you do to use the generic functional UC & C architecture shown in the exhibit?

Options:

A.

Create a version of this diagram for each location.

B.

Add the specific product names for components in your solution.

C.

Cross out functionality not requested by the customer.

D.

Add In quantities for each of the components in your solution.

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Questions 14

The Avaya Vantage " " K155 device has a telephony form factor. What does it mean to have a telephony form factor?

Options:

A.

It does not Include a camera.

B.

It does not have a touch screen.

C.

It includes traditional dial pad.

D.

It must use a corded handset.

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Questions 15

What is the Vantage™ Voice Assistant?

Options:

A.

An optional licensed feature for any Vantage device

B.

A Vantage application from the Apple app store

C.

A Vantage application for the K155

D.

A Vantage application from the Google Play store

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Questions 16

In Powered by Offer, when Is Fallback Twinning to an external device provided?

Options:

A.

When the mobile device loses contact with the IP Office In the cloud data center

B.

When simultaneous mode for the IP Office user is not available

C.

When the IP Office phone loses contact with the IP Office In the cloud data center

D.

After the mobile device rings an administer-able number of rings.

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Questions 17

Which license is only available In a CapEx model?

Options:

A.

ASBCE

B.

AWFOS

C.

Analog user

D.

Digital user

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Questions 18

Midsize businesses face common market trends and needs related to different aspects such as workforce or cloud communications.

Which characteristic is an example of a workforce midsize segment trend?

Options:

A.

Employees want access to tools to be more self-sufficient.

B.

Employees are requesting company provided mobile devices.

C.

The number of users outside of the office is increasing.

D.

More tech savvy workers are working in the midsize segment.

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Questions 19

Which two routed contact types are supported In Avaya Contact Center Select (ACCS)? (Choose two.)

Options:

A.

Predictive Outbound

B.

MMS Text Messages

C.

Web Chat

D.

Scanned Documents

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Exam Code: 37820X
Exam Name: Avaya Midsize Solution Design Exam
Last Update: Apr 30, 2026
Questions: 65

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