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72201X Avaya Aura Core Components Support Certified Exam Questions and Answers

Questions 4

A customer has just configured Avaya Aura® Media Server (AAMS) on their Avaya Aura® Communication Manager (CM). They are saying that the AAMS is never being used by CM, but instead is always using the G450 gateways to provide DSP resources. The customer has checked the status of the Media Server and the Signaling Group and both show In-Service. They have also checked that a Media Server License is installed on WebLM, and the status of the Media Server is showing Element Status as being normal. Which statement describes the cause of this problem?

Options:

A.

The CM license has no CM Media Server VoIP Channels.

B.

No trunk-group members have been configured.

C.

The VoIP Channel License Limit has not been set on the media-server CM SAT screen.

D.

The Dedicated VoIP Channel Licenses has not been set on the media-server CM SAT screen.

E.

The Media Server is not added as a resource to the call processing entity.

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Questions 5

What is the function of a Virtual Network Region?

Options:

A.

It allows one Network Region to temporarily use bandwidth allocated to another Network Region if it runs out of bandwidth.

B.

It makes DSP resources available in other Network Regions.

C.

It allows Inter-Gateway Alternate Routing (IGAR).

D.

It prevents oversubscription of WAN links for interconnecting Network Regions with different bandwidth limitations.

E.

It enables the use of different codecs between Network Regions.

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Questions 6

Where are Avaya Aura® Communication Manager (CM) translation files stored?

Options:

A.

/var/home/ftp/pub

B.

/etc/home/defty

C.

/craft/home/xlations

D.

/var/home/Avaya/xln/

E.

/var/home/cm/translations

F.

/usr/local/cm/translations

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Questions 7

A customer explains that calls are failing to route from Avaya Aura® Session Manager (SM) A (managed by Avaya Aura® System Manager (SMGR) A) to an Avaya Aura® Session Manager (SM) B (managed by Avaya Aura® System Manager (SMGR) B). When you check the configuration in Avaya Aura® Session Manager (SM) A, which statement describes what should you look for?

Options:

A.

SM B is defined as a SIP Entity of type “other” +Entity Link, Dial Pattern, and Routing Policy.

B.

SM B is defined as a SIP Entity of type “Session Manager” +Entity Link, Dial Pattern, and Routing Policy.

C.

SM B is defined as a SIP Entity of type “Session Manager” +Entity Link.

D.

SM B is defined as a SIP Entity of type “other” +Entity Link.

E.

SM B is defined as a SIP Entity of type “System Manager” +Entity Link, Dial Pattern, and Routing Policy.

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Questions 8

After implementation, the Avaya Aura® Session Manager (SM) replication status is Not Polling, and both replica nodes are not reachable. The network connectivity has been verified, although Avaya Aura® System Manager (SMGR) cannot connect to SM, but can connect to other network components. Based on an analysis of what is working and not working, where should the administrator try to isolate the issue?

Options:

A.

Avaya Aura® Session Manager (SM)

B.

Avaya Aura® System Manager (SMGR)

C.

Avaya Aura® Communication Manager (CM)

D.

Avaya Aura® Utility Server (US)

E.

Network switch configuration

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Questions 9

Refer to the Exhibits.

72201X Question 9

72201X Question 9

What is the main difference between the SIP call flow made from an Avaya Communicator Remote Worker and the call flow made from a 96X1 telephone Remote Worker?

Options:

A.

The 96X1 telephone Remote Worker requires registration to Avaya Aura® Session Manager.

B.

Avaya Aura® Communication Manager processes full call model for the SIP-to-Communicator call flow.

C.

The Communicator registers to Avaya Session Border Controller for Enterprise (SBCE).

D.

Avaya Aura® Communication Manager processes half-call model for the SIP-to-SIP call flow.

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Questions 10

What are two functions performed by System Manager in Avaya Aura®?

Options:

A.

It delivers a set of shared management services and a common console.

B.

It establishes direct media for Direct IP-IP Audio Connections and h.323 two-party calls.

C.

It provides SIP registration and authentication.

D.

It enables SIP-SIP two-party calls to use direct media with ' Initial IP-IP Direct Media ' enabled.

E.

It provides centralized management of enterprise-wide dial plans.

F.

None of the above

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Questions 11

A customer called Avaya Support after their telecom administrator was unable to add 50 new telephones for new hires. Avaya Support determined that the number of telephones exceeded the capacity the system could support. Which pre-implementation step was omitted?

Options:

A.

Accessing support.avaya.com to verify customer systems compatibility.

B.

Testing all third-party equipment and software.

C.

Verifying that the version installed is compatible with existing versions.

D.

Providing accurate licensing specifications.

E.

Ensuring that the hardware meets the requirements.

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Questions 12

When viewing Avaya Aura® Communication Manager (CM) trusted certificates, you notice that the installed certificates are marked with either A, C, W, or R.

What do these letters stand for?

Options:

A.

Accepted, Confirmed, Whitelisted, and Rejected

B.

Accumulated, Compressed, Write, and Read

C.

Authentication, Authorization, and Accounting Services, Communication Manager, WEB Server, and Remote Logging.

D.

Authentication, Access, and Accounting Services, Communication Manager, Web Server, and Remote logging.

E.

Authorized, Certified, Working, and Revoked

F.

Approved, Checked, Warranted, and Refused

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Questions 13

What is the reason why the initial REGISTER request from a SIP endpoint is rejected by Avaya Aura® Session Manager (SM)?

Options:

A.

The initial REGISTER request does not contain authentication details.

B.

The initial REGISTER request is rejected only if the user provided the wrong security code/password.

C.

It must confirm the reliable delivery of this initial REGISTER request.

D.

System manager needs time to look-up the Communication Address in its database.

E.

The initial REGISTER request contains an invalid contact header.

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Questions 14

Which two statements are true regarding Full and Half call model processing in Avaya systems?

Options:

A.

Avaya Aura® Session Manager (SM) always performs Half call model processing.

B.

Avaya Aura® Communication Manager (CM) configured as a Feature Server performs Full call model processing.

C.

Avaya Aura® Communication Manager (CM) configured as an Evolution Server performs Full call model processing.

D.

Avaya Aura® Session Manager (SM) always performs Full call model processing.

E.

Avaya Aura® System Manager (SMGR) performs Full call model processing.

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Questions 15

In which four ways can you verify the Avaya Aura® Communication Manager (CM) license status? (Choose four.)

Options:

A.

Using the CM System Administration Terminal, run the status license command.

B.

Using the CM Linux console interface, run the statuslicense command.

C.

Using the CM System Administration Terminal, run the test license command.

D.

Using the System Manager Web GUI, access the CM element > license menu.

E.

Using the CM System Administration Interface, access the WebLM > status license menu.

F.

Using the System Manager Web GUI, access the CM element > alarms menu.

G.

Using the CM System Administration Terminal, run the license list command.

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Questions 16

What documents are expected to be filled out by customers/partners before contacting support in Avaya ' s Diagnostic Methodology program?

Options:

A.

Problem Clarification

B.

Cause

C.

Knowledge Management

D.

Details/Findings

E.

Problem Statement

F.

Troubleshooting steps taken

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Questions 17

Where can you access Product Change Notifications (PCNs), Documentation, Knowledge-based articles, and make Parts/Service requests?

Options:

A.

pids.avaya.com

B.

avaya-learnintj.com

C.

avaya.com

D.

support.avaya.com

E.

support.avaya.org

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Questions 18

Which statement is true about Interfaces and IP addresses on an Avaya Session Border Controller for Enterprise (SBCE) used for SIP Trunking and Remote Worker services?

Options:

A.

SIP Trunking and Remote Worker services cannot run on the same SBCE.

B.

Only one interface should be configured per IP address.

C.

SIP Trunking and Remote Worker services can share the same IP address and interface.

D.

SIP Trunking and Remote Worker services must use different IP addresses and interfaces.

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Questions 19

Refer to the Exhibit.

72201X Question 19

What happens when a call is made from AST 1011111 to AST 1011112? (Choose three.)

Options:

A.

In step 3, Avaya Aura® Communication Manager (CM) sends SIP Options to 1011112 looking for a 200 ok response to check it is reachable.

B.

In step 2, Avaya Aura® Session Manager (SM) matches 1011111 with a Communication Profile, and uses the defined Originating Application Sequence to route the call to Avaya Aura ® Communication Manager.

C.

In step 1, when 1011111 draws dial tone it sends an Invite to Avaya Aura® Session Manager (SM) with the Request URI containing 1011111.

D.

In step 2, the Avaya Aura® Session Manager (SM) uses a dial pattern and routing policy to route the call to Avaya Aura® Communication Manager (CM).

E.

In step 4, Avaya Aura® Communication Manager (CM) sets up the media path between the two endpoints.

F.

In step 5, the call is terminated by either endpoint or by a network failure.

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Questions 20

Which three statements are true regarding Avaya Aura® 7.x? (Choose three.)

Options:

A.

Avaya Aura® Communication Manager (CM) performs Collaboration Services.

B.

The database in Avaya Aura® Media Server (AAMS) is periodically synchronized with System Manager (SMGR).

C.

Avaya Aura® Session Manager (SM) performs SIP Session Management and Bandwidth Management.

D.

System Manager (SMGR) frequently sends heartbeats to SIP Entities.

E.

Presence Services in Avaya Aura® 7 are hosted as an Avaya Breeze® snap-in.

F.

Avaya Aura® Messaging provides unified messaging for email, voicemail, and fax messages.

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Questions 21

A remote worker using the Avaya Communicator on a mobile phone obtains a private IP address delivered from the corporate network over WiFi when in range of the wireless hot-spot. When the remote worker is out of range of the corporate WiFi, it obtains a Public IP address via the 3G/4G mobile Service Provider. What strategy prevents the user from having to change the SIP Proxy Server address in the smartphone when roaming between the public and corporate private networks?

Options:

A.

Network Address Translation (NAT)

B.

Avaya Session Border Controller for Enterprise (SBCE) public IP-address

C.

Split Horizon DNS with FQDN

D.

Virtual Private Network (VPN)

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Questions 22

A SIP station to SIP station call on a single Feature or Evolution Server uses four signaling legs between CM and SM (not including the initial off-hook imsorig). When does Communication Manager insert the shortcut flag during call processing?

Options:

A.

during the origination phase (imsorig) of call processing

B.

during the termination phase (imsterm) of call processing

C.

during the initialization phase (imsinit) of call processing

D.

during the dialing analysis phase (imsdialana) of call processing

E.

during the routing phase (imsroute) of call processing

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Questions 23

What are the two types of certificates that need to be installed on Communication Manager (CM) to establish a TLS connection with Session Manager?

Options:

A.

Backup server and default certificates

B.

Site Root certificates and Security certificates

C.

Root or Certificate Authority (CA) and SIP default certificates

D.

Root or Certificate Authority (CA) and CM Server Identity certificates

E.

Session Manager and CM inter-cluster certificates

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Questions 24

When an Avaya SIP Telephone (AST) makes a call to another AST on the same Avaya Aura® Communication Manager (CM), which of the following statements is true about the use of SIP trunk?

Options:

A.

It is used up to the point where calls are shuffled to establish a direct media path.

B.

It is used just during call establishment and clear down only.

C.

It is used for the entire duration of the call.

D.

It is used only when the media path is established.

E.

It is not used at all.

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Questions 25

An IP (AST) user 1011111 and H.323 user 1011711 share a common Communication Manager (Evolution) server. Given the following actions:

CM will negotiate the codec for the H.323 endpoint based on CM configuration.

Session Manager verifies SIP user 1011111 in the registry and authenticates it. After authenticating the SIP user, Session Manager checks the SIP user’s profile for sequence applications and routes the request to Communication Manager.

Communication Manager performs feature processing and terminates the call to the H.323 endpoint. If SIP user 1011111 calls H.323 user 1011711, in which order will these actions take place?

Options:

A.

4, 2, 1, 3

B.

4, 3, 2, 1

C.

4, 2, 3, 1

D.

3, 4, 2, 1

E.

2, 4, 1, 3

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Questions 26

In addition to System Parameters IP options in Communication Manager, System Manager SIP User Communication Profile (remote worker settings), and Media Server (AAMS) Public Network settings, which other area may require troubleshooting for a remote worker connected to a public network, over an office worker connected to the corporate private network?

Options:

A.

SIP User Profiles in System Manager

B.

System Parameters sip options in Communication Manager

C.

Session Border Controller configuration

D.

Media Server (AAMS) Private Network settings

E.

Firewall rules on the remote worker ' s device

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Questions 27

A customer reports that several Remote Worker new hires were trying to call co-workers in the office, but noticed their feature buttons were not working. After running a SIP trace, the administrator did not see any PPM Responses coming from Avaya Aura® Session Manager (SM).

After looking at how the call flow is supposed to go, the administrator looked at the SIP communication profile and saw that CM had not been administered as a sequenced application.

If CM had been added to the endpoint ' s SIP Communication Profile as a Sequenced Application, which step was missing in the call flow?

Options:

A.

PPM is downloaded to the Remote Worker telephone from Avaya Aura® System Manager (SMGR).

B.

PPM is downloaded to the Remote Worker telephone from Avaya Aura® Session Manager (SM) via Avaya Session Border Controller for Enterprise (SBCE).

C.

PPM is downloaded to Avaya Aura® Session Manager (SM) from CM.

D.

PPM is downloaded to the Remote Worker telephone from CM.

E.

None of the above.

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Questions 28

In Avaya Aura® Communication Manager (CM), what are the three valid formats of the list trace command? (Choose three.)

Options:

A.

List trace tac 701

B.

List trace ras ip-address 135.60.232.213

C.

List trace previous

D.

List trace 1031711

E.

List trace next

F.

List trace ssm

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Exam Code: 72201X
Exam Name: Avaya Aura Core Components Support Certified Exam
Last Update: Apr 30, 2026
Questions: 94

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