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Exin ITIL Dumps Questions Answers

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Last Update: May 27, 2024
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Exin ITIL Exam Dumps FAQs

The Exin ITIL Foundation (V4) Exam is a certification exam based on ITIL practices for IT Service Management. The exam aims to give professionals an understanding of the guidelines and framework. It focuses on awareness and comprehension rather than being able to apply ITIL principles.

Some of the topics covered in the Exin ITIL Foundation (V4) Exam include:

  • IT Service Management as a practice
  • ITIL Service Cycle
  • Technology and architecture
  • Competence and training The certification also covers processes, models, functions, and roles. The learning objectives focus on knowing and understanding key terms and definitions.
There are no prerequisites for the Exin ITIL Foundation (V4) Exam.
The Exin ITIL Foundation (V4) Exam consists of 40 multiple choice questions.
The Exin ITIL Foundation (V4) Exam has a duration of 60 minutes.
The difficulty level of the Exin ITIL Foundation (V4) Exam can vary depending on an individuals background and level of experience in IT service management.

The main difference between the Exin ITIL and Exin ITILFND exams lies in their scope and depth:

Exin ITIL:

  • This is a broader umbrella term encompassing various ITIL certification levels: Foundation, Practitioner, Intermediate, and Expert.
  • Each level within Exin ITIL covers specific ITIL service lifecycle stages and processes in increasing detail.
  • Passing the Exin ITIL Foundation exam is the pre-requisite for progressing to higher levels.


  • This specifically refers to the Exin ITIL Foundation (V4) exam.
  • The Exin ITILFND Exam provides a basic understanding of the five core ITIL service lifecycle stages: Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement (CSI).
  • It focuses on key ITIL concepts, principles, and functions without delving into advanced topics or specific practices.
  • Passing the Exin ITILFND exam alone does not guarantee eligibility for higher-level ITIL certifications.

Absolutely! We're confident in the quality of our study materials. If you diligently study our Exin ITIL exam dumps and still fail the exam, we'll offer you a full refund.

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ITIL Foundation (V4) Questions and Answers

Questions 1

What is the expected outcome from using a service value chain?



Service value streams


Value realization


Customer engagement


The application of practices

Questions 2

What are the three phases of 'problem management'?



Problem identification, problem control, error control


Problem analysis, error identification, incident resolution


Problem logging, problem classification, problem resolution


Incident management, problem management, change control

Questions 3

Which guiding principle recommends standardizing and streamlining manual tasks?



Optimize and automate


Collaborate and promote visibility


Focus on value


Think and work holistically

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