A sales rep at Ursa Major Solar has launched a series of networking events. They are hosting
one event per month and want to be able to report on campaign ROI by month and series.
How should the administrator set upthe Campaign to simplify reporting?
Cloud Kicks want to have consistency when communication withcustomers on cases. The
company has requested messages to be sent in an email channel with categories to help search for the
proper message.
which Solution Should be administrator suggest to meet this requirement?
Cloud Kicks is working on a better way to track its product shipments utilizing Salesforce.
Which field type should an administrator use to capture coordinates?
Cloud Kicks wants to track shoe designs by products. Shoe designs should beunable to be deleted, and there can be multiple designs for one product across various stages.
Which two steps should the administrator configure to meet this requirement?
Choose 2 answers
The administrator forCloud Kicks needs to give access to a new custom object with custom
fields to more than one user.
Which two options should an administrator use to meet this requirement?
Choose 2 answers
The Administrator at Cloud Kicks need to automatically route support cases, regardless of
how theyare created, to a queue based on case priority.
What tool should the administrator use?
The administrator at Ursa Major Solar need to make sure the unassigned cases from VP customers get
transferred to the appropriate service representative within 5 hours. VIP Customers have access to
support 24 hours a day.
How should this be configured?
The administrator at cloud kicks has been told that users are unable to add repeating tasks
in salesforce.
Which two solutions the administrator use to ensure users are able to do this?
Choose 2 Answers
The sales manager at cloud Kicks approves time off for their employees. They asked the
administrator to ensure these requests are seen and responded to by a backup manager while the sales
manager is out on vacation.
Whatshould administrator use to fulfill the requirement?
Sales reps at Ursa Major Solar are having difficultymanaging deals. The leadership team has asked administrator to help sales reps prioritize and close more deals.
the administrator configure to help with these issues?
Sales reps at Cloud Kicks want to be notified when they have a high likelihood of winning an
opportunity over $1,000,000.
Which feature meets this requirement?
New leads need be routed to the correct Sales person based on the lead address.
The administrator at Cloud kicks deleted a custom field but realized there is a business unit
that still uses the field.
What should an administratortake into consideration when undeleting the field?
Which setting on a profile makes a tab hidden in the All App Launcher or viable in arty app, but still allows a user to view records that would normally be found under this tab?
Clod Kicks has the organization wide defaults for Opportunity set to private.
which two features should the administrator use to open up accessto Opportunity records for sales
users working on collaborative deals?
Choose 2 answers
Once an opportunity reaches the negotiation stage at cloudkicks, The Amount fields becomes
required for sales users. Sales managers need to be able to move opportunities inti this stage without
knowing the amount.
How should the administrator require this field during the negotiation stage for sales users but allow
their managers to make changes?
When a Sales rep clicks a button on an opportunity, a simplediscount calculator screen should be
launched.
Which automation tool should an administrator use to build this discount calculator screen?
The administrator for AW Computing is working with a user who is having trouble logging
in to salesforce.
What should the administrator do toidentify why the user is unable to login?
An administrator at Universal Container needs an automated way to delete records based on
field values.
What automated solution should the administrator use?
Northern Trail Outfitters wants to encourage employees to choose secure and appropriate passwords for their Salesforce accounts.
Which three password policies should an administrator configure?
Choose 3 answers
Northern Trail Outfitters is using one profile for all of its marketing users, providing read-only
access to the Campaign object. A few marketing users now require comprehensive edit access on
Campaigns.
How should an administrator fulfil this request?
The Human resources department at Northern Trail outfitters wants employees to provide
feedback about the manager using a custom object in Salesforce. It is important that managers are
unable to see the feedback records from their staff.
How should an administrator configure the custom object to meet this requirement?
Northern Trail Outfitters uses a custom object Invoice to collect customer payment
information from an external billing system. The Billing System field needs to be filled on every
Invoice record.
How should an administrator ensure this requirement?
The marketing director at Northern Trail Outfitters has requested that the budget field is populated in
order for the Lead Status field to be marked as qualified.
What tool should the administrator use to fulfill this request?
Ursa Solar Major is evaluating Salesforce for its service team and would like to know what objects
were available out of the box.
Which three of the standard objects are available to an administrator considering a support use case?
Choose 3 answers
At cloud kicks sales reps use discounts on the opportunity record to help win sales on
products. When an opportunity is won, they then have to manually apply the discount up the related
opportunity products. The sales manager has asked if three is a way to automate this time consuming
task.
What should the administrator use to deliver this requirement?
Universal Containers (UC) customers have provided feedback that their support cases are not being
responded to quickly enough. UC wants to send all unassigned Cases that have been open for more
than 2 hours to an urgent Case queue and alert the support manager.
which feature should an administrator configure to meet this requirement?
DreamHouse Reality needs to use consistent picklist value on a category filed on accounts
and cases, with value respective to record types.
Which two features should the administrator use to fulfill this requirement?
Choose 2 Answers