C_THR97_2411 SAP Certified Associate - Implementation Consultant - SAP SuccessFactors Onboarding Questions and Answers

Role-based permissions (RBPs) in SAP SuccessFactors Offboarding are specific to tasks unique to the offboarding process, distinguishing them from onboarding or other modules. These permissions ensure that only authorized users can perform offboarding-specific activities.

According to the SAP SuccessFactors Offboarding Configuration Guide:

Knowledge Transfer Plan(Option A): This permission allows users (e.g., managers or HR) to create and manage knowledge transfer plans, a task specific to offboarding to ensure critical knowledge is shared before an employee leaves.

Asset Task(Option D): This permission enables users to manage tasks related to the return of company assets (e.g., laptops, badges), which is a common offboarding activity.

Option B (Document Flow) is incorrect because document flow permissions apply to both onboarding and offboarding for managing document routing and signatures. Option C (Meeting Task) is incorrect because meeting-related tasks are not specific to offboarding and can apply to other modules.

In SAP SuccessFactors Onboarding, when a new hire is initiated into the system, an email is sent to provide access credentials, including a reset password link for external users (new hires who have not yet become internal employees). This is handled by the(ONB) External User Welcome Message Template, which is specifically designed to communicate with external users during the Onboarding process.

According to the SAP SuccessFactors Onboarding Implementation Guide:

The(ONB) External User Welcome Message Templateis triggered when a new hire is added to the Onboarding process, typically during the initiation phase or when the new hire is moved to theManage Pending Hiresstep. This email includes a link for the new hire to reset their password and access the SuccessFactors system as an external user.

Option A (Welcome Message Notification with Reset Password Support Template) is incorrect because this is not a standard template in Onboarding. Option C ((ONB) New Welcome Message Added Template) does not exist in the system. Option D ((ONB) New Hire Welcome Message) is incorrect because this template is used for general welcome communication, not specifically for password reset links.

The clean core dashboard in SAP SuccessFactors is a tool designed to monitor and maintain clean core operations, ensuring that customizations and extensions do not disrupt standard processes. It provides insights into system health and compliance with clean core principles.

According to the SAP SuccessFactors Clean Core Guide:

Customers can grant access to the dashboard to partners(Option B): The clean coredashboard allows customers to share access with implementation partners or consultants to review system configurations and ensure adherence to clean core standards.

It can be accessed by using SAP For Me(Option C): The dashboard is accessible through the SAP For Me portal, which provides a unified interface for customers to manage their SAP solutions, including monitoring clean core metrics.

Option A (used in all SAP S/4HANA Cloud editions) is incorrect because the clean core dashboard is specific to SAP SuccessFactors and not universally applicable to S/4HANA editions. Option D (use in dev, test, and production tenants) is incorrect because the dashboard is typically restricted to production environments for monitoring live systems, not necessarily dev or test tenants.

TheONB2OffboardingActivitiesConfigpermission in SAP SuccessFactors Offboarding controls access to specific administrative functions related to the configuration of Offboarding programs.

According to the SAP SuccessFactors Offboarding Configuration Guide:

Ability to configure Offboarding programs(Option A): TheONB2OffboardingActivitiesConfigpermission allows users to define and customize Offboarding programs, including setting up tasks, assigning responsibilities, and configuring the sequence of activities for exiting employees and managers.

Option B (Ability to manage Offboarding content) is incorrect because content management (e.g., documents or forms) is handled by other permissions, such asManage Documents. Option C (Ability to configure the Offboarding process) is incorrect because it is too broad; the permission specifically focuses on program configuration, not the entire process. Option D (Ability to configure Offboarding email templates) is incorrect because email template configuration is managed throughEmail Services, not this permission.

In SAP SuccessFactors Employee Central, transfer events are triggered when changes are made to specific data entities that affect an employee’s job or compensation details. These events are relevant to Onboarding for processes like internal hires or global assignments.

According to the SAP SuccessFactors Employee Central and Onboarding Configuration Guide:

compInfo(Compensation Information): Changes to an employee’s compensation details, such as salary or bonuses, can trigger a transfer event, as these are critical for updating employee records during Onboarding or crossboarding.

jobInfo(Job Information): Changes to job-related data, such as position, department, or location, are tracked as transfer events, as they impact the employee’s role and are relevant to Onboarding processes.

Option A (globalInfo) is incorrect because globalInfo contains country-specific personal data, which is not typically associated with transfer events. Option D (employmentInfo) is incorrect because employmentInfo tracks high-level employment details (e.g., hire date), but changes to this entity do not directly trigger transfer events in the context of Onboarding.

Business rules in SAP SuccessFactors Onboarding are essential for automating and validating processes like theReview New Hire DataandPersonal Data Collectionsteps. These rules ensure that data is collected correctly and reviewed by the appropriate users.

According to the SAP SuccessFactors Onboarding Implementation Guide:

SAP_ONB2_ECDataCollectionCheck(Option B): This rule is configured inConfigure Business Rulesto validate data collected during the Personal Data Collection step, ensuring it meets Employee Central requirements (e.g., mandatory fields are completed).

SAP_ONB2_HMReviewCheck(Option D): This rule assigns theReview New Hire Datastep to the hiring manager and ensures that the collected data is reviewed for accuracy before proceeding in the onboarding process.

Option A (SAP_ONB2_DataCollectionConfigSelect) is incorrect because it is not a standard rule for these steps; it does not exist in the system. Option C (SAP_ONB2_PreDay1AccessCheck) is incorrect because it controls access before the start date, not data collection or review.

To map document fields to custom data collection fields in SAP SuccessFactors Onboarding, you need to link the fields in the uploaded document template to the fields in a custom MDF (Metadata Framework) object used for data collection. This is done through theMaintain Onboarding and Offboarding Document Templatestool in Admin Center.

According to the SAP SuccessFactors Onboarding Implementation Guide:

Choose the MDF custom object as the base object(Option A): The custom MDF object, created inConfigure Object Definitions, serves as the base object for the data collection fields. You select this object to map its fields to the document template.

Select the fields from the MDF custom object in the Target Field column(Option C): In the mapping configuration, you specify the target fields from the MDF custom object that correspond to the document fields, ensuring data is correctly captured.

Select Direct in the Mapping Type column(Option D): TheDirectmapping type is used to establish a one-to-one relationship between the document field and the MDF object field, allowing data to flow directly from the form to the system.

Option B (Select Rule in the Mapping Type column) is incorrect because theRulemapping type is used for dynamic calculations or conditions, not for standard field mapping. Option E (Create a business rule) is incorrect because business rules are used for validation or triggering actions, not for mapping document fields to MDF fields.

Creating a new hire Onboarding record in SAP SuccessFactors Onboarding can be done through manual, automated, or integrated methods, depending on the system configuration and integration setup.

According to the SAP SuccessFactors Onboarding Configuration Guide:

By using Add New Hire to Onboarding in Admin Center(Option C): Administrators can manually create an Onboarding record using theAdd New Hire to Onboardingtool in Admin Center, which initiates the Onboarding process for a new hire.

By integrating with SAP SuccessFactors Recruiting Management(Option D): When integrated, SAP SuccessFactors Recruiting Management automatically creates an Onboarding record when a candidate is moved to theHiredstatus, triggering the Onboarding process.

By integrating with an external applicant tracking system(Option E): External applicant tracking systems (ATS) can integrate with SuccessFactors Onboarding via APIs or middleware, creating Onboarding records when candidate data is transferred.

Option A (importing a CSV file in Admin Center) is incorrect because there is no direct CSV import option in Admin Center for creating Onboarding records. Option B (importing a CSV file through Integration Center) is incorrect because Integration Center is used for data exports or imports for other purposes, not specifically for initiating Onboarding records.

To achieve clean core integrations in SAP SuccessFactors, SAP recommends using modern, standardized API protocols that minimize customizations and ensure compatibility with cloud-based systems.

According to the SAP SuccessFactors Integration Guide:

OData(Option A): OData APIs are the preferred method for integrating with SAP SuccessFactors, including Onboarding, due to their flexibility, scalability, and support for real-time data access. They align with clean core principles by reducing the need for custom middleware.

SOAP(Option C): SOAP APIs are also supported for certain SuccessFactors integrations, particularly for legacy systems or specific use cases requiring structured data exchange. They are considered clean core-compliant when used appropriately.

Option B (RFC) and Option D (IDoc) are incorrect because they are older, on-premise-focused protocols primarily used in SAP ERP systems, not recommended for clean core integrations in SuccessFactors cloud environments.

Custom tokens in email templates for SAP SuccessFactors Onboarding are used to dynamically insert data (e.g., new hire name, start date) into email notifications. These tokens are configured using specific admin tools in the system.

According to the SAP SuccessFactors Onboarding Implementation Guide:

Email Services(Option B): TheEmail Servicestool in Admin Center allows administrators to create and edit email templates, including adding custom tokens in the subject or body using the format {fieldID}.

Document Generation - Manage Document Template(Option D): This tool enables the creation of document templates that can include custom tokens, which are then referenced in email notifications (e.g., for document links or data).

Document Generation - Manage Document Template Mapping(Option E): This tool is used to map custom tokens to specific fields in MDF objects or other data sources, ensuring the correct data is populated in emails.

Option A (Maintain Onboarding and Offboarding Document Templates) is incorrect because it is used for uploading and managing document templates, not for creating custom tokens in emails. Option C (Configure Business Rules) is incorrect because business rules are used for logic and validation, not for defining email tokens.

In SAP SuccessFactors Offboarding, business rules are used to control various aspects of the process, including permissions for editing personal information. TheONB2_OFB_EmployeeReviewCheckrule specifically governs the ability of the offboardee (the employee leaving the organization) to review and edit their personal information during the Offboarding process.

According to the SAP SuccessFactors Offboarding Implementation Guide:

TheONB2_OFB_EmployeeReviewCheckrule is configured inConfigure Business Rulesand determines whether the offboardee can access and modify personal data, such as contact details, during the Employee Review step of the Offboarding process. This ensures that the offboardee’s information is accurate before final submission.

Option B (ONB2SelectOffboardingActivitiesConfig) is incorrect because it is used to configure the selection of offboarding activities, not to control editing permissions. Option C (ONB2ResponsibilityConfig) is incorrect because it assigns responsibilities for tasks, not editing capabilities. Option D (ONB2_OFB_ManagerReviewCheck) is incorrect because it pertains to the manager’s review of offboarding data, not the offboardee’s ability to edit personal information.