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E1 Managing Finance in a Digital World Questions and Answers

Questions 4

Which of the following is a possible disadvantage associated with a matrix structure?

Options:

A.

Dilution of functional authority

B.

Flexibility is encouraged

C.

Customer orientation is emphasised

D.

Exchange of opinions is facilitated

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Questions 5

It can be said that ethics is a set of moral principles underpinning the concept of right and wrong. Whether an action is actually right or wrong depends on which of the following?

 

Select ALL that apply.

Options:

A.

The consequences of the action

B.

The motivation for the action

C.

The key values associated with the action

D.

The legality of the action

E.

The organisational policy 

F.

The government policy

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Questions 6

Which of the following statements best describes quantitative information?

Options:

A.

Information that comes from data normally expressed as numbers.

B.

Information that is derived from case studies.

C.

Information that is difficult to record and process.

D.

Information that is often in the form of opinions

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Questions 7

Which TWO of the following statements are NOT aims of a reward system?

Options:

A.

To ensure consistency and fairness

B.

To comply with legislation

C.

To control costs

D.

To reward poor performance

E.

To encourage excessive risk taking

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Questions 8

Which of the following best describes the ' passive stage ' of purchasing?

Options:

A.

Purchasing has no strategic direction

B.

Purchasing is concentrated on price negotiation

C.

Purchasing integrates latest practices and technology

D.

Purchasing is independent of corporate strategy

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Questions 9

M is employed by an organisation that operates a chain of high street coffee shops. She has made a decision to purchase a failing cake shop in order to take it over and expand the presence of the organisation in the local area. According to Mintzberg, which part of the organisation does M belong to?

Options:

A.

Strategic apex

B.

Techno-structure

C.

Middle line

D.

Operating core

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Questions 10

Company A works closely with its customers, suppliers and other business partners. It securely shares part of its private network with this group of stakeholders

Which of the following best describes the type of network that Company A operates?

Options:

A.

An internet

B.

An intranet

C.

An extranet

D.

A database

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Questions 11

Assessment centres can use a range of techniques to assess an applicant ' s competencies against pre-set criteria. Which document would set out the competencies required for them to compare against?

Options:

A.

Person Specification

B.

Job description

C.

Application forms

D.

Appraisal documentation

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Questions 12

XBY has recently started making use of big data analytics to assist in producing market predictions It is using software to process large data sets by utilising multiple servers simultaneously.

Which of the following best describes the term for this software?

Options:

A.

External

B.

Visualisation

C.

Hadoop

D.

Remote

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Questions 13

When testing an information system before it goes live, using contrived testing will present the system with which type of data and transactions?

Options:

A.

Unusual and unexpected data and transactions

B.

Realistic data and transactions

C.

Large volumes of data and transactions

D.

Routine mix of data and transactions

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Questions 14

Which of the following are advantages of outsourcing finance? Select ALL that apply.

Options:

A.

Can help to keep costs down and improve quality.

B.

There is a known fee if agreed in advance.

C.

Allows the organisation ' s management to focus on its core operations and core issues.

D.

Increased control.

E.

Level of independence is increased.

F.

The external organisation/individual has an increased understanding of the outsourcing business.

G.

Increased confidentiality.

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Questions 15

Which of the following are types of connected stakeholders? Select ALL that apply.

Options:

A.

Customers

B.

Shareholders

C.

Banks

D.

Suppliers

E.

Managers

F.

Employees

G.

Board members

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Questions 16

Which of the following would be a disadvantage of the use of ' big data ' ?

Options:

A.

Increased system requirements

B.

Increased speed of decision making

C.

Increased relevance of decisions

D.

Increased volume of unstructured data

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Questions 17

Cloud computing is a growing IT strategy In which THREE of the following situations would this be a sensible IT strategy?

Options:

A.

Unreliable internet access

B.

High impact if data is lost

C.

Need to reduce up front costs

D.

High in-house IT skills

E.

Frequent software changes

F.

Bespoke software

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Questions 18

AB Company is currently the sole supplier of raw material to XY Company and has recently increased its prices. This has been highlighted by a raw material price variance in the management reports of XY Company, and in order to correct this the Finance Director has recommended that an alternative cheaper supplier be found as soon as possible. The Purchasing Department has indicated that only AB is able to supply all of the company ' s requirements and has been doing so reliably to a high quality on a just-in-time (JIT) basis for many years. Finding an alternative will involve purchasing from several unknown suppliers. Which of the following are possible consequences of this decision?

 

Select ALL that apply.

Options:

A.

Product profitability will increase

B.

Inventory levels will increase

C.

Quality will decrease

D.

Manufacturing costs will decrease

E.

Administration costs will decrease

F.

Speed of production will increase

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Questions 19

Which of the following statements regarding Just-In-Time (JIT) are true?

1:The main aim of JIT it to ensure a business has a sufficient amount of leftover stock, just in case it ' s needed further down the line.

2:Although the benefits of JIT are many, its use can end up harming supplier relations.

3:JIT generally results in lower costs for the business using it.

Options:

A.

3

B.

1

C.

2

D.

1 + 2

E.

2 + 3

F.

1 + 3

G.

1 + 2 + 3

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Questions 20

L and M are setting up a business offering guided hiking holidays in national parks throughout the world. The price of the holidays will include airfares and accommodation; their initial research shows that there will be a huge variability in the cost of both.

What type of pricing will be appropriate for their holidays?

Options:

A.

Price discrimination

B.

Skim pricing

C.

Penetration pricing

D.

Loss leader pricing

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Questions 21

From the following, which best defines Business Process Re-engineering (BPR)?

Options:

A.

BPR involves fundamental changes in the way the organisation operates.

B.

BPR is the continuous examination and improvement of processes.

C.

BPR is based on the idea that 80% of an outcome is dependant on only 20% of the inputs.

D.

The main aim of BPR is to save costs

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Questions 22

At his recent appraisal CD discussed his development needs with PQ, his line manager.  In particular CD has said that he would like the opportunity to take on more responsibility.  Which of the following job design techniques could PQ use to support CD ' s development?.

Options:

A.

Job enlargement

B.

 Job enrichment

C.

Job significance

D.

Job rotation

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Questions 23

Which one of the following is NOT part of the role of Human Resource Management?

Options:

A.

Being concerned with operational and strategic people issues.

B.

Regarding the line manager ' s role as transactional with an emphasis on negotiation.

C.

Recognising employees are motivated by consent and involvement.

D.

Viewing employees as assets of the organisation.

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Questions 24

Organisation X is 6 months into an overhaul in its supply chain management and production process.

 The organisation aims to prevent errors before they occur, demands participation by all, including customers and suppliers, and the structure is driven by the entire Board of Directors. Which method of management has Organisation X adopted?

Options:

A.

Total Quality Management

B.

Six Sigma

C.

Quality Circles

D.

Kaizen

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Questions 25

The structure of an organisation is likely to change as the organisation develops and grows. Which type of structure is associated with an organisation which is in its early days?

Options:

A.

Entrepreneurial

B.

Functional

C.

Divisional

D.

Matrix

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Questions 26

Mita has set up a number of food shops and spends a lot of her time finding suitable staff Her key strength is going to farmers ' wholesale markets and selecting her suppliers She also carries out all the accounting functions and maintains the shops by acting as her own caretaker, carrying out repairs and maintenance at the weekends

Which aspect of the work would Mita be LEAST LIKELY to outsource?

Options:

A.

Sourcing the suppliers

B.

Human resources

C.

Repairs and maintenance

D.

Accounting

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Questions 27

N works in the Finance Department of a frozen food distribution company. His role includes analysing how long it takes for customers to settle their accounts and, in turn, when the company ' s payables are cleared.

 

Which of the following is described above?

Options:

A.

Performance reporting

B.

Preparation of forecasts

C.

Working capital control

D.

Cost reporting

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Questions 28

AB Company is planning to produce a new product which will require an extra shift to be worked in its factory, and needs to know if the sales expected will cover the extra cost of manufacture. Which of the following financial processes will be used to calculate this?

Options:

A.

Break even analysis

B.

Pricing analysis

C.

Investment appraisal

D.

Key factor analysis

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Questions 29

In a manufacturing company, it is important to maintain the correct levels of inventory, with particular attention to holding and ordering costs. For each of the types of costs listed below, identify whether these are holding costs or ordering costs:

E1 Question 29

Options:

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Questions 30

Which of the following are associated with the mission of an organisation?

 

Select  ALL that apply.

Options:

A.

Purpose of the organisation

B.

Strategy of the organisation

C.

Culture of the organisation

D.

Product marketing strategy of the organisation

E.

Service level of the organisation

F.

Staff perception of the organisation

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Questions 31

According to Ansoff, which of the following marketing strategies should be adopted when introducing an existing product to a new market?

Options:

A.

Market penetration

B.

Product development

C.

Diversification

D.

Market development

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Questions 32

A company offers life coaching and self-improvement training. As part of its promotion strategy, the company sends out free, heavily branded, daily motivational emails to all of its subscribers. It actively encourages its subscribers to forward its emails on to other contacts, provided the emails are not changed in any way. Which of the following marketing strategies is described above?

Options:

A.

Experiential marketing

B.

Guerilla marketing

C.

Viral marketing

D.

E-marketing

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Questions 33

Level 2 of the contemporary shape of the finance function involves Strategic Business Partnering.

Which of the following statements is true?

Options:

A.

The finance function will require new competencies to effectively communicate insight.

B.

The finance function will communicate their insights once a week.

C.

The finance function communicates their insights to only internal stakeholders.

D.

Fewer people are required at this level of the finance function than previously.

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Questions 34

Which of the following statements is correct in relation to a tall organisation?

Options:

A.

It has many levels of management and therefore a narrow span of control.

B.

It has many levels of management and therefore a wide span of control.

C.

It has only a few levels of management and therefore a narrow span of control.

D.

It has only a few levels of management and therefore a wide span of control.

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Questions 35

The board of company B, a small company, is meeting to discuss the financial year end accounts following the first year of a consolidation of operations.

Of the results provided, select whether each set of information should be reported externally or internally.

E1 Question 35

Options:

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Questions 36

In which THREE of the following situations is Cloud a sensible IT strategy?

Options:

A.

Frequent software changes

B.

High impact if data is lost

C.

Need to reduce up front costs

D.

High in-house IT skills

E.

Bespoke software

F.

Unreliable internet access

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Questions 37

Which of the following is a disadvantage of outsourcing?

Options:

A.

Outsourcing can remove uncertainty about cost.

B.

It can save on costs by making use of a supplier ' s economies of scale.

C.

Access to specialist knowledge is made possible.

D.

Transaction costs will arise as a consequence of the outsourcing agreement.

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Questions 38

Kolb ' s learning cycle suggests that learning is a series of steps based on learning from experience.

Match the various stages of the cycle with the correct description.

E1 Question 38

Options:

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Questions 39

Which of the following best describes the concept of corporate digital responsibility?

Options:

A.

It is a voluntary commitment by organisations to go beyond compliance with technology and data legislation.

B.

It is legislation which details principles about data such as only using it in a fair, lawful and transparent way.

C.

It is the idea that organisations should be sensitive to all digital stakeholders.

D.

It is a set of best practice guidelines that adhere to the spirit of the law in digital matters.

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Questions 40

SSS has adopted some outsourcing practices in order to improve efficiency of its operations. One of the managers has been made aware that the supplier is now also working for a competitor. Which TWO of the following should SSS be concerned with regarding the supplier ' s and ompetitor ' s new relationship?

Options:

A.

Risk of loss of confidential information

B.

Risk of continuity of supply 

C.

Risk of increased transaction costs

D.

Risk of losing core competence

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Questions 41

Which TWO of the following are important aspects of the product in the marketing mix?

Options:

A.

Brand image

B.

Warranties

C.

Sponsorship

D.

Distribution

E.

Advertising

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Questions 42

A financial training company is reviewing its current HR policy in relation to the ongoing training required by all professionally qualified employees. Part of this process will also help to identify individuals suitable for promotion in the near future.

 

Which element of the HR cycle is described above?

Options:

A.

Separation

B.

Acquisition

C.

Maintenance

D.

Development

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Questions 43

Which area of a Finance Manager ' s job role do the following tasks fit into?

Place the appropriate role against the task.

E1 Question 43

Options:

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Questions 44

Company X is a manufacturing company. It is implementing a new IT system within the accounts department.

 

Which of the following is the most appropriate organisational structure for this project?

Options:

A.

Geographical

B.

Matrix

C.

Divisional

D.

Functional

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Questions 45

Which THREE of the following describe the role process maps can play in an organisation?

Options:

A.

Providing an overview of product flows across supply chains and networks

B.

Acting as a trigger for process redesign and simplification

C.

Providing an understanding of how particular jobs and functions fit into an entire process

D.

Offering a framework to analyse cause and effect in problem solving

E.

Providing a plan-do-check-act operating sequence

F.

Providing an understanding of how the physical and thinking environment can be improved

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Questions 46

The secondary objectives of a not-for-profit organisation are economy, efficiency and effectiveness.

Which of the following gives the correct description of each of these?

A

Economy: Controlling costs.

Efficiency: Achieving objectives at minimum cost

Effectiveness A measure of achievement by reference to objectives

B

Economy Achieving objectives at minimum cost

Efficiency: A measure of achievement by reference to objectives

Effectiveness Controlling costs.

C

Economy: Controlling costs.

Efficiency: A measure of achievement by reference to objectives.

Effectiveness: Achieving objectives at minimum cost.

D

Economy: Achieving objectives at minimum cost.

Efficiency: Controlling costs.

Effectiveness A measure of achievement by reference to objectives

Options:

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Questions 47

Company V has made the decision to operate using Six Sigma in order to manage the supply chain within the production process. What process below is the method used to continually monitor and chart a process while it is operating?

Options:

A.

Statistical process control

B.

Material requirements planning

C.

Lean thinking

D.

Reverse logistics

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Questions 48

In preparation for GD Company ' s annual people resourcing meeting, PR is creating the HR Plan for the Finance Directorate. He is currently collecting information for the second stage of the plan i.e. Internal Analysis.  Which THREE of the following will PR need information about for this stage?

Options:

A.

Levels of absenteeism

B.

Identification of shortages of staff

C.

Turnover of staff

D.

Identification of excess staff

E.

Staff potential

F.

Population trends

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Questions 49

Which of the following sources of data will have limited usefulness to finance professionals?

Options:

A.

Weekly sales report

B.

Primary market research data

C.

Competitors ' journal articles

D.

Output reports from production.

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Questions 50

Appraisal systems involve the collection of feedback on an individual ' s performance from a range of sources. Which of the following sources apply to 180-degree appraisal?

 

Select THREE sources that apply.

Options:

A.

The individual ' s supervisor and the individual

B.

The individual and his peers

C.

The individual ' s supervisor and his peers

D.

The individual and the customers he deals with

E.

The individual ' s supervisor and the customers the individual deals with

F.

The individual ' s peers and the customers they deal with

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Questions 51

Bright Idea Co. specialises in manufacturing light bulb filaments. It is considering outsourcing some of it activities in order to reduce costs and improve customer service.

Which of the following is an example of asset specificity that is likely to be an important consideration in their decision?

Options:

A.

An R & D manager who has been in the business for 18 years and has specialist knowledge of the formulations.

B.

A building that has been designed specifically for manufacturing light bulb filaments.

C.

High tech and expensive filling machines in the factory.

D.

A sales director who is well known and popular throughout the industry.

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Questions 52

JKL is a rapidly growing supermarket chain and is considering merging with a smaller competitor to continue its expansion plans

T works within the finance department and is assisting in the decision making process by preparing summary reports concerning the merger.

What level of decision making is T supporting?

Options:

A.

Tactical

B.

Transactional

C.

Operational

D.

Strategic

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Questions 53

Which of the following can facilitate innovation within an organisation?

 

Select ALL that apply.

Options:

A.

The communications system

B.

The leadership style

C.

A blame culture

D.

A formal structure

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Questions 54

Which TWO of the following are examples of a knowledge work system?

Options:

A.

Computer Aided Design (CAD)

B.

Transaction Processing System (TPS)

C.

Computer Aided Manufacturing (CAM)

D.

Materials Resource Planning (MRP)

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Questions 55

Having the right assets and making the best use of them is crucial if an organisation is to achieve its strategies on a sustainable basis. Which of the following best describes the row of the finance function in relation to an organisation’s assets?

Options:

A.

Deciding on which new machinery to buy for the production facility.

B.

Ensuring that assets are used to their optimum capacity on an on-going basis.

C.

Setting asset lifetimes that are in keeping with shareholders ' requirements.

D.

Collating and providing information to enable efficient asset management

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Questions 56

LFN is a tuition provider

The finance function has recently migrated all accounting systems onto cloud software which is expected to considerably streamline the existing systems.

The Managing Director is keen to promote the benefits of the new software in terms of increased accuracy of reporting and availability of real time management information.

However, the Finance Director has concerns and is feeling pressured to keep quiet about the ability of the technology to achieve all that is expected

Which of the following ethical principles is highlighted within LFN?

Options:

A.

Professional competence

B.

Objectivity

C.

Integrity

D.

Confidentiality

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Questions 57

Company T needs to update its forecast for the remaining 9 months of the financial year to comply with its bank financing convenants. There is a debate between the manufacturing department, which wants to replace some large equipment within the next six months, and the finance function, which wants to ensure that sufficient reserves have built up to fund the purchase outright rather than exploring further financing options. Which conflicting factors are the two departments debating?

 Select ALL that apply.

Options:

A.

Revenue expenditure

B.

Short term

C.

Capital expenditure

D.

Long term

E.

Independence

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Questions 58

Which of the following are examples of a parallel changeover?

Select ALL that apply.

Options:

A.

A toy manufacturer that has new assembly line staff working at the same time as the old staff before they move on to other roles.

B.

A factory that wants to change from a manual to an automated system keeps on some of its manual labour employees whilst implementing the automated system.

C.

A supermarket that updates all its checkouts while the store is closed.

D.

A multi-storey hotel store that redecorates each level one-by-one, rather than all in one go.

E.

A call centre that moves into its new office overnight, so that it is fully operational the next day.

F.

A car manufacturer that trials a new type of automation before replacing the old system with it.

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Questions 59

AB Company has recently produced a very successful brand of washing powder which has achieved high market growth and a high market share. According to the Boston Consulting Group (BCG) matrix what is the product ' s next stage of development?

Options:

A.

Cash cow

B.

Star

C.

Question mark

D.

Dog

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Questions 60

Which of the following do working capital reports include?

Options:

A.

Performance reports

B.

Cost of sales

C.

Budgets

D.

Cash reports

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Questions 61

A new manufacturing firm has been growing very rapidly. Both its output and hired staff have increased dramatically, and it ' s looking like the business will have to physically expand sometime in the near future.

The company ' s managing director decides to outsource the payroll of the business to an external provider.

What are his likely reasons for making this decision?

Options:

A.

He is finding it difficult to keep on top of all of the support activities he has to provide.

B.

He is finding managing the payroll complicated and time consuming.

C.

Payroll requires an expertise on tax and legislation that he does not have in house.

D.

It will allow him to focus on other priorities.

E.

There is more confidentiality when using external providers.

F.

Better management information will be supplied.

G.

It will improve the accuracy in the payroll.

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Questions 62

Clear career progression is an advantage of which type of organisational structure? 

Options:

A.

Functional

B.

Matrix

C.

Project based

D.

Multi-divisional

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Questions 63

P is employed by an organisation which pays well for work done to a high standard. P is fortunate in that he really enjoys his work, takes great pride in the presentation of his deliverables and always seeks ways to improve his approach and output. Which reward classification is described above?

Options:

A.

Intrinsic reward

B.

Economic reward

C.

Social relationship

D.

Financial reward

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Questions 64

Which of the following is an example of a formal relationship in which two organisations legally contract to co-operate in defined ways to achieve specific commercial objectives?

Options:

A.

Outsourcing

B.

Strategic Alliance

C.

Shared Service Centre

D.

Merger

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Questions 65

GBX has been receiving adverse customer feedback regarding late deliveries. As a result, it has decided to review its delivery logistics systems and related performance indicators.

The management team are discussing the introduction of a Key Performance Indicator (KPI) which allows a maximum of three hours to deliver a customer order

Which of the following SMART criteria is unlikely to apply to this KPI?

Options:

A.

Relevant

B.

Time-bound

C.

Specific

D.

Measurable

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Questions 66

DTR is a publishing company specialising in the production of technical journals and product specifications

Because of the volumes of information required to run the business effectively, the finance function of the company is considering migrating to cloud based technologies.

Which of the following is most likely to be a benefit of such a move for the company?

Options:

A.

Periodic system updates

B.

Established work patterns

C.

Improved version control

D.

Access to stand alone systems

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Questions 67

Strategic leadership by the finance function involves so-called level 1 activities.

These activities involve which of the following?

Options:

A.

Achieving the desired organisational impact

B.

Generating information for insight.

C.

Providing further insights to better inform decision makers

D.

Communicating insights to influence users

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Questions 68

Which of the following best describes a virtual team formed by individuals from different companies to achieve a common aim?

Options:

A.

Functional

B.

Extended supply chain

C.

Inter-organisation

D.

Matrix-structure organisation

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Questions 69

You work for a pharmaceutical company and during any one year cames out a range of different activities and projects. Which of the following sets of activities can be said to be connecting influence to impact?

Options:

A.

Recommending that a low cost local supplier should be used

B.

Analysing data re supplier locations and costs

C.

Analysing the supply chain of a range of vaccines currently produced

D.

Conducting market research on different suppliers and costs

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Questions 70

Continued improvements in Information Technology have encouraged organisations to use IT increasingly to assist in their development. Which of the following is such an improvement in IT?

Options:

A.

Increased data storage capacity

B.

Improved operations and manufacturing processes

C.

Improved communications systems

D.

Improved decision making processes

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Questions 71

During the past six months NVT has been undergoing a study, as part of a rationalisation programme to review the profitability of each of its retail stores.

As a result, 30 stores have been identified for closure T with a further 50 stores selected to receive an investment of funds in order to remain profitable going forward. Throughout this process NVTs finance function has worked alongside others in the organisation providing advice and guidance.

Which TWO of the following areas has the finance function most likely been involved with as part of the review?

Options:

A.

Project Appraisal

B.

Management accounting

C.

Taxation

D.

Project Management

E.

Financial planning and analysis

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Questions 72

Karl runs a factory. He wants his employs to feel that their role in the company has meaning.

Which of the following would help to make his employees feel this way?

Options:

A.

Ensure that all employees have a variety of jobs to do.

B.

Ensure each task has a clear identity, with it being made clear how that task fits into the overall operation.

C.

Ensure each task is significant in some way.

D.

Ensure each employee has a degree of independence and flexibility.

E.

Ensure employees can see the results of their work.

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Questions 73

G Company has recently undergone a series of redundancies meaning that, in the near future, opportunities for promotion of remaining staff are likely to be limited. If the company wishes to keep staff motivated, which of the following techniques should NOT be used?

Options:

A.

Job enrichment

B.

Job rotation

C.

Job standardisation

D.

Job enlargement

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Questions 74

Which TWO of the following are the responsibility of the Chief Financial Officer (CFO) in achieving the desired organisational impact?

Options:

A.

Generation of information and providing preliminary insight

B.

Working with specialists to provide further insight to decision makers

C.

Liaising effectively with internal and external stakeholders

D.

Financial planning and analysis.

E.

Launching key initiatives that support organisation goals

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Questions 75

AcrossThePond is a ferry company that has just slashed their prices for trips scheduled to Europe between August and November - they are now almost half as cheap!

Why would AcrossThePond do this?

Select ALL that apply.

Options:

A.

So that they can increase demand to match supply.

B.

So that they can fully utilise their production capacity.

C.

So that they can increase consumer awareness of their summer services.

D.

So that they can can better manage their supply.

E.

To increase their revenues.

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Questions 76

Cyber and physical systems becoming increasingly autonomous is part of which characteristic of the 4th industrial revolution?

Options:

A.

Employment

B.

Artificial intelligence

C.

Machine-led manufacturing

D.

Fusion

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Questions 77

C Company is a manufacturer of components for the electronics industry. Although enjoying healthy returns in the past, results for the last two years have shown a decline in profit. G has been brought in as the new Operations Manager. In her previous role, she was responsible for turning around a struggling organisation by using process mapping tools and she feels that this approach could also benefit her new company. Which of the following is NOT a feature of process mapping?

Options:

A.

Establish what is currently happening and why

B.

Measure how efficiently the process is working

C.

Identify the most suitable supplier of raw materials

D.

Develop new improved processes to reduce or eliminate inefficiency

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Questions 78

Which of the following functions is associated with the operating core of an organisation?

Options:

A.

Manufacturing and production

B.

Strategy evaluation

C.

Process standardisation

D.

Catering services

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Questions 79

In order to understand the potential for conflict over the functioning of a finance department, B organisation ' s new Chief Financial Officer has prepared a power/interest (Mendelow) matrix. How should the Chief Financial Officer treat groups with high levels of interest but relatively low power when determining the role of the function?

Options:

A.

Keep these groups informed

B.

Take minimal effort with these groups

C.

Keep these groups satisfied

D.

 Treat these groups as key players

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Questions 80

Level 2 of the contemporary shape of the finance function involves Strategic Business Partnering In this context strategic partners are

Options:

A.

Finance professionals

B.

Outsourced partners

C.

Project managers

D.

Senior management

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Questions 81

Which of the following is a cost of information?

Options:

A.

Improving system design

B.

Improving marketing strategies

C.

Improving pricing strategies

D.

Improving product design

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Questions 82

JKL is an online marketing agency and is currently developing its systems to improve efficiency in storing and retrieving data

P works in the finance function and is currently assisting the development of a technical map of rules and data structures to enable the data to be stored effectively in JKL ' s new databases.

At what level of the data modelling process is P working on?

Options:

A.

Conceptual

B.

Visual

C.

Logical

D.

Physical

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Questions 83

When considering companies which focus on more than just commercial issues, which TWO of the following would be associated as a key element of a corporate social responsibility (CSR) strategy?

Options:

A.

Ethical

B.

Community

C.

Share price

D.

Sales volume

E.

Profitability

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Questions 84

Which of the following would work as Support Staff in Mintzberg ' s organisational structure?

Options:

A.

Press relations staff

B.

HR managers

C.

Accountants

D.

Line supervisors

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Questions 85

The process of human resources planning would involve the following: strategic analysis, forecasting, job analysis and recruitment and training. Which THREE of the following are issues relevant to forecasting?

Options:

A.

New technology

B.

Appraisal

C.

Divestments

D.

Rewards

E.

Induction

F.

Cost reduction plans

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Questions 86

When implementing a new IT system and according to the theory of Kotter, Schlesinger and Sache, which of the following is a benefit of using participation as a way of overcoming resistance to change?

Options:

A.

Involving user expertise will encourage commitment.

B.

Compromise will overcome resistance.

C.

Conflict is dealt with in an orderly fashion.

D.

Understanding the benefits will lead to acceptance.

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Questions 87

The Finance Director has been asked to produce a cost saving plan for the organisation which is to come into effect immediately. His initial suggestion to enable quick savings is to cut the staff development and training budget by 50%. Before he publishes the plan he has asked you to review it and let him know what the effect of this may be in the short term.

 

Select ALL that apply. 

Options:

A.

Key staff may leave

B.

Staff skill levels may reduce

C.

There may be a  loss of competitive advantage

D.

Profit will increase

E.

Recruitment may be more difficult

F.

Staff motivation may reduce

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Questions 88

A manufacturing company had major issues with quality standards and as a result received a number of complaints from its customers.

Due to this the company ' s senior management has considered some new objectives for the business.

Which of the following comply with all requirements of a SMART objective and will help to overcome this issue?

Select ALL that apply.

Options:

A.

To reduce the number of complaints due to quality issues by 28% by the end of the year.

B.

To reduce defects from 53 per 1000 to 35 per 10,000 within 10 months.

C.

To reduce the current level of defects from Oper 1,000 to 35 per 1,000 by the end of the month.

D.

To reduce quality issues significantly within eight weeks.

E.

To reduce the number of complaints from 754 to 450 as soon as possible

F.

To increase output from 2,500 units per hour to 3,500 units per hour within a year.

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Questions 89

HKD is an online marketing company Its finance function is currently preparing budgets for the coming period.

At which stage of value creation is HKD ' s finance function currently playing a key role?

Options:

A.

Dictates

B.

Shapes

C.

Narrates

D.

Enables

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Questions 90

Data science is increasingly important in the production of business focused data It consists mainly of experts with backgrounds in mathematics, programming and computer science

Which of the following best describes the attributes of a data scientist?

Options:

A.

Individuals who act as an interface between the business functions and data specialists

B.

individuals with the ability to extract meaning from and interpret data from statistics and machine learning.

C.

Individuals who flag inefficiencies in the system and potentially suggest improvements and test solutions.

D.

Individuals who can affect or be affected by the organisations actions

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Questions 91

Which of the following is an example of operational information?

Options:

A.

Payroll details

B.

 Inventory values

C.

Sales analysis

D.

Productivity measures

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Questions 92

K manages the finance function of a cable manufacturing business In order to cope with an increasingly diverse workload K needs human resources to recruit someone with a digital mindset

Which THREE of the following individual charactenstics should K emphasise to human resources as important in finding the right candidate?

Options:

A.

A ' photographic ' memory

B.

An open-minded outlook

C.

A visionary leader

D.

Adopting a ' helicopter view '

E.

A compliant personality

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Questions 93

A high volume operation is likely to be characterised by which of the following?

Options:

A.

High capital intensity

B.

High labour pay rates

C.

High labour flexibility

D.

High cost inputs

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Questions 94

Which of the following is a feature associated with personnel management rather than the more modern concept of  human resource management?

Options:

A.

The line manager ' s role is seen as transactional

B.

Employees are seen as assets

C.

Employees are motivated by consent

D.

There is an emphasis on facilitation

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Questions 95

Which of the following is an example of sustainability impacting operations management?

Options:

A.

A company only buys printer paper that has been recycled

B.

A company has a whistle-blowing policy

C.

A company keeps profits within the business for future investment

D.

A company sells goods to developing nations

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Questions 96

Company P has had a recent IS/IT audit and weaknesses were highlighted within the privacy and security section of the report. Which TWO of the following would be classed as general controls of privacy and security?

Options:

A.

Hierarchy of access

B.

Time lock-out function

C.

Identification and authorisation checks

D.

Validity checks

E.

Completeness checks

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Questions 97

The following statements are from which section of the UK Combined Code?

1:The board should disclose a balanced and understandable assessment of the company ' s position and prospects in the financial reports.

2:The board should maintain an appropriate relationship with the company ' s external auditor.

Options:

A.

Accountability

B.

Leadership

C.

Effectiveness

D.

Remuneration

E.

Shareholder relations

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Questions 98

Corporate governance in the UK, that provides guidance regarding areas such as directors, internal controls and remuneration, is largely defined by which of the following?

Options:

A.

Greenbury report

B.

Combined Code

C.

Cadbury report

D.

Hampel report

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Questions 99

Company Y is a new business that prides itself on being green and ethical. It uses renewable energy to run its factories, abides by all the rules and regulations and regularly donates money to sustainable development

charities around the world, despite occasionally being unable to fully pay its workers.

Why is Company Y in violation of Carroll ' s CSR pyramid?

Options:

A.

Because it is not profitable.

B.

Because it should be donating to charities based in their own country.

C.

Because using renewable energy to run factories generally isn ' t advised as it can be unreliable.

D.

Because it is breaking the law by using renewable energy only to run its factories.

E.

It is not in violation of Carroll ' s pyramid.

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Questions 100

Capturing and utilising big data is now a key element of many organisations ' value adding process. Which of the following best describes the attribute of big data velocity*?

Options:

A.

The capability to process internal and external data

B.

The capability to validate data to tolerable levels

C.

The capacity to process large quantities of data

D.

The capability to swiftly capture and process data in real time

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Exam Code: E1
Exam Name: Managing Finance in a Digital World
Last Update: Apr 30, 2026
Questions: 336

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