A university has implemented Dynamic 365 Sales. Several department use opportunity records to bid for funding for project within their departments.
Each department’s opportunities are not visible to other departments. However, there are times two departments needs to work together on an opportunity.
You need to configure the security to meet the business requirements.
Solution: Use position hierarchy security and define the two departments as positions.
Does the solution meet the goal?
You need to reduce response time for the information email on the website.
What should you create?
Customers report that the response time from the information email listed on the Adventure Works Cycles website is greater than five days.
You need to resolve the performance issue with the Total Billed customer plug-in.
In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.
Scenario: User1 reports that performance is slow when viewing total billed customer time.
A plug-in for Dynamics 365 Sales automatically calculates the total billed time from all activities on a particular customer account, including sales representatives' visits, phone calls, email correspondence, and repair time compared with hours spent.
You need to modify Microsoft flow to resolve CustornerCs issue. What should you do?
Scenario: CustomerC requested additional information from the parts department through the customer survey and has not received a response one week later.
Imagine having a process where you want to give someone a couple of days to reply to an approval. If that someone doesn't respond in time, you want to assign a new approval to another person or group of people. To achieve this you can set the timeout in the action settings.
You need to select a process to create each function.
Which process should you use? To answer, drag the appropriate processes to the correct functions. Each process may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Box 1: Microsoft flow
Using Microsoft Flow, you can automatically post to Slack when an event happens in Dynamics 365, enabling similar functionality that is available with the Microsoft Yammer integration with third-party collaboration tools.
Box 2: Workflow
Box 3: Business process flow
A business process flow is composed of Stages, and within each stage there are Steps to complete which are fields. In the business process flow heading, a user can see which stage they are at in the process, and which steps they need to complete before they proceed in the process.
Business process flows enable you to require users to complete certain steps before completing the process and if needed you can also allow users to jump stages.
You need to create an application to deploy to other pharmacies. What should you do?