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PEGAPCDC85V1 Pega Certified Decisioning Consultant (PCDC) version 8.5 Questions and Answers

Questions 4

Myco, a telecom company, has come up with a new data plan group to suit its customers' needs. The below table lists the three data plan actions and the criteria a customer should satisfy to qualify for the offer.

How do you configure the engagement policies to implement this requirement?

Options:

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Questions 5

U+ Bank, a retail bank, uses the always-on outbound approach to send outbound messages on different channels such as email, SMS, and push notifications. There are a variety of action flow patterns in use to meet various business and channel integrations requirements.

Due to technical reasons, the bank wants to temporarily suspend sending outbound messages and instead write the selected customers and action details to a database table for later offline processing.

What is the most efficient way to meet this requirement?

Options:

A.

Add a new Send shape in all the action flows.

B.

Set up a secondary schedule.

C.

Bypass action flow processing.

D.

Update the Send shape with Finalization.

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Questions 6

What does a solid arrow from a “Set Property” component to a “Filter” component mean?

Options:

A.

There is a one-to-one relationship between a “Set Property” and a “Filter” component.

B.

A property from the “Set Property” component is referenced by the “Filter” component.

C.

To evaluate the “Set Property” component, the “Filter” component is evaluated first.

D.

Information from the “Set Property” component is copied over to the “Filter” component.

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Questions 7

A customer contacts a bank to resolve a credit card dispute. After dispute resolution, Next-Best-Action displays a set of sales offers that a Customer Service Representative can present to the customer.

Which feature of Next-Best-Action helps the Customer Service Representative decide on the offer to present to the customer?

Options:

A.

Call intent detection

B.

Offers ranking

C.

Dispute handling strategy

D.

Interaction history

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Questions 8

The following decision strategy outputs the most profitable shoe a retailer can sell. The profit is the selling Price of the shoe, minus the Cost to acquire the shoe.

The details of the shoes are provided in the following table:

What is the number of outputs that each component has?

Options:

A.

Set-Property=1, Results=4

B.

Set-Property=4, Results=4

C.

Set-Property=1, Results=1

D.

Set-Property=4, Results=1

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Questions 9

Myco, a telecom company, uses Pega Customer Decision Hub™ to present offers to qualified customers. The business recently decided to send offer messages through the email channel. The Design department has designed an email treatment which includes dynamic placeholders.

As a decisioning consultant, what do you use in order to test the visualization and the rendering of the email content, including replacing of the placeholders with customer information?

Options:

A.

a list of customer email addresses from the Test Message tab

B.

schedule an outbound run with a limited number of customers

C.

preview section from the email content editor

D.

a seed list from the Test Message tab

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Exam Code: PEGAPCDC85V1
Exam Name: Pega Certified Decisioning Consultant (PCDC) version 8.5
Last Update: Sep 25, 2021
Questions: 60

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