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Salesforce Salesforce-Loyalty-Management Dumps Questions Answers

Exam Code:
Salesforce-Loyalty-Management
Last Update: Feb 20, 2024
49 Questions Answers with Explanation Detail
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Exam Code:
Salesforce-Loyalty-Management
Total Questions:
49 Q&A's
Single Choice Questions:
28 Q&A's
Multiple Choice Questions:
19 Q&A's

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Salesforce Salesforce-Loyalty-Management Exam Dumps FAQs

The Salesforce-Loyalty-Management Salesforce Loyalty Management Accredited Professional Exam(WI24) is designed to test individuals' knowledge and expertise in implementing and managing loyalty programs using Salesforce technologies.

The Salesforce-Loyalty-Management Salesforce Loyalty Management Accredited Professional Exam(WI24) is ideal for:

  • Salesforce administrators and consultants specializing in Loyalty Management.
  • Professionals seeking to implement or manage loyalty programs using Salesforce.
  • Individuals aiming to demonstrate expertise in loyalty program design, configuration, and administration.

The Salesforce Salesforce-Loyalty-Management exam covers a broad range of topics essential for Salesforce Loyalty Management success, including:

  • Loyalty program fundamentals: Design, tiers, currencies, points allocation, engagement strategies.
  • Configuration and administration: Creating programs, managing members, awards, tiers, and points.
  • Automation and integrations: Workflows, triggers, data integration with external systems.
  • Reporting and analytics: Measuring program performance, extracting insights, member segmentation.
  • Partners and ecosystems: Partner integration, co-branded programs, external point redemption.
The Salesforce Salesforce-Loyalty-Management exam consists of 50 multiple-choice/multiple-select questions.
The passing score for the Salesforce Salesforce-Loyalty-Management exam is 69% (35 out of 50 questions).
Salesforce Loyalty Management is an end-to-end solution that helps businesses create intelligent, personalized engagements that increase customer loyalty. With the Loyalty Management app, businesses can create and set up loyalty programs that encourage customers to stay in business with them.
While there are no strict prerequisites for attempting the exam, candidates are recommended to have practical experience with Salesforce technologies, particularly in the areas of customer relationship management and marketing automation.

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Salesforce Loyalty Management Accredited Professional Exam(WI24) Questions and Answers

Questions 1

A company has new accrual and redemption partner that they wish to add to its Loyalty program as part of a strategic business partnership.

Once the Administrator selects the loyalty program, which steps should the Administrator take to add new partner to the program?

Options:

A.

Enter the program partner name > Associate to an account> Set program partner type to ‘Both’ (Accrual and Redemption)

B.

Enter the partner contact name > Associate to a partner Contact Name > Set program type to ‘Both’ (Accrual and Redemption)

C.

Enter the program partner name > Associate to a Partner Contact Name > Set program partner type to ‘Both’ (Accrual and Redemption)

D.

Chose relevant account name to Associate to the program > Set program partner type to ‘Both’ (Accrual and Redemption)

Questions 2

A Marketing Manager is trying to find a dashboard that shows a reward programs progress but does not see any reports or dashboards with this information.

What does an Administrator need to do to present Loyalty Program data to the Marketing Manager?

Options:

A.

Modify the Marketing user profile to include permission to run reports.

B.

Create a permission set to run reports and assign it to marketing users.

C.

Enable CRM Analytics and create a Loyalty app.

D.

Search Salesforce AppExchange for Loyalty Analytics apps.

Questions 3

Universal Container sells sports shoes through on eCommerce system. The Loyalty Program Members earn points in real-time with every purchase made.

How can this be built into Salesforce?

Options:

A.

Download an app from the AppExchange to connect Salesforce and the external system.

B.

Create customer web service with Order Object

C.

Create an schedule process to call the external system.

D.

Create with the external system to create Transaction Journals.

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