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Salesforce B2C-Solution-Architect Dumps Questions Answers

Exam Code:
B2C-Solution-Architect
Last Update: May 7, 2026
152 Questions Answers with Explanation Detail
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Exam Code:
B2C-Solution-Architect
Total Questions:
152 Q&A's
Single Choice Questions:
74 Q&A's
Multiple Choice Questions:
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Salesforce B2C-Solution-Architect Exam Dumps FAQs

The Salesforce B2C-Solution-Architect Salesforce Certified B2C Solution Architect exam is tailor-made for architects who design and deliver multi-cloud solutions on the Salesforce platform, powering personalized, frictionless customer experiences that maximize business value. If you're adept in at least one core product (Marketing, Service, or Commerce) and hold a solid understanding of the others, this certification will validate your expertise and propel your career.
The Salesforce B2C-Solution-Architect Salesforce Certified B2C Solution Architect exam is for Salesforce professionals who are already proficient in one or more of the products mentioned above. In a multi-cloud solution, there are typically more complexities, such as integrations and feature overlap within Salesforces own products. Passing this certification will demonstrate your ability to design multi-cloud solutions that use the right product or feature in any given scenario. It will show that you understand the wider platform, as opposed to a single cloud, as well as building scalable, best practice solutions.

Get ready to test your mettle across a broad spectrum, including:

  • B2C Commerce fundamentals: Storefront configuration, Order Management System (OMS), Product Information Management (PIM), and more.
  • Marketing Cloud expertise: Journey Builder, Personalization, Analytics, and campaign management.
  • Service Cloud know-how: Case management, Self-Service portals, Knowledge Base, and Einstein Bots.
  • Integration and architecture concepts: MuleSoft, Heroku, API management, and data integration across clouds.
  • Customer 360 and related technologies: Data unification, identity management, and personalized experiences.
The Salesforce B2C-Solution-Architect practice exam consists of 60 multiple-choice questions.

According to Salesforce, the B2C Solution Architect certification exam covers many aspects of the platform including Service, Marketing, Commerce, Heroku and Mulesoft. On the other hand, the B2C Commerce Architect certification exam is designed to test an architect’s knowledge of the Salesforce B2C Commerce platform.

In summary, while both exams are related to Salesforce’s B2C offerings, the B2C-Solution-Architect Exam is more focused on designing scalable solutions in multiple multi-cloud scenarios, while the B2C-Commerce-Architect Exam is focused on testing an architect’s knowledge of the Salesforce B2C Commerce platform.

Passing the Salesforce B2C-Solution-Architect practice tests exam demonstrates your ability to design multi-cloud solutions that use the right product or feature in any given scenario. It shows that you understand the wider platform, as opposed to a single cloud, as well as building scalable, best practice solutions. It also helps you stand out in the job market and opens up new career opportunities.
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Salesforce Certified B2C Solution Architect Questions and Answers

Questions 1

A luxury retailer Is about to implement B2C Commerce and Marketing Cloud for their online presence. They are well known for their privacy when it comes to their customers ' purchases within their stores and would like that to reflect in their online presence as well.

Given that requirement and the requirement to adhere to global data privacy acts, what are two out-of-the-box features the retailer should enable across these clouds when it comes to their customers ' privacy?

Choose 2 answers

Options:

A.

Enable terms and conditions functionality within Marketing Cloud to have customers opt-In.

B.

Determine the stopper ' s tracking preference using the B2C Commerce Shop API.

C.

Use profile and preference center functionality for Marketing Cloud Email Studio to capture consent and opt-in confirmation.

D.

Create cookies initially, then delete once the customer asks to deny.

Questions 2

A retail company currently uses B2C Commerce, Service Cloud, and Marketing Cloud. The company plans to launch a winter sweepstakes campaign to attract new customers. The signup page is hosted on B2C Commerce and collects new customer details like name, phone number, and email. In order to enter the sweepstakes, the customer must sign up to receive marketing communications. In return, they will receive a coupon for 20% off their next purchase.

Which option should be defined as the data source authority for the customer attributes collected from the sweepstakes page?

Options:

A.

Experience Cloud

B.

Service Cloud

C.

Marketing Cloud

D.

B2C Commerce

Questions 3

A company wants to implement B2C Commerce and Service Cloud, and then connect the systems with its existing instance of Marketing Cloud.

Which two tactics should a Solution Architect recommend to model a customer across all three systems '

Choose 2 answers

Options:

A.

Send the Marketing Cloud Subscriber Key to Service Cloud and B2C Commerce to be held for reference.

B.

Get in touch with the Marketing Cloud Professional Services to perform a subscriber key migration.

C.

Migrate the existing Marketing Cloud data into B2C Commerce and set the subscriber key as the Customer ID.

D.

Use Service Cloud as system of record for customer data and consent preferences across all channels.

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